Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Apr 20, 2024
Full time
Aulani, a Disney Resort & Spa's Catering and Convention Services Team provides professional event planning services to create and design unique and memorable experiences for multi-day Conventions and Events, Disney Catered Events, and internal Disney meetings at the resort. At Aulani, we work to inspire and create magical events for our clients, while "celebrating the beauty, history and welcoming spirit of the island." At Aulani, you will help inspire that magic by helping our clients and partners push the limits of their creativity to produce never-before-seen events! This position reports to the Banquets & Events Services Director and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii. What will you do? Assist the Banquets & Events Services Director in daily office operations Support and oversee Convention Services Managers and other Events support staff Manage assigned small and large-scale accounts, multi-day conventions and events, high-end social events and high-profile Disney groups to include meeting/event planning and program execution Venue site inspections, inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation and resumes for contracted groups/events in a timely manner and with strong accuracy Assist in running BEO, Resume and Hotel Forecast Meetings Assist in the financial planning and forecasting to maximize revenue while reducing costs Mentor and train new C&CSM's and Support Staff Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients Assist with managing event vendor relationships and rev-share agreements Understand banquet menus, food and beverage minimums and help to revise and maintain standard policies for events held at Aulani, a Disney Resort & Spa Conduct Planning Sessions/Meetings for large groups Handle deposits and ensure PCI compliance and paperwork are handled according to company guidelines Follow the amenity guidelines for client gifts and proper request procedures; assemble amenities as needed Learn key operating systems DSCS, WebBEO, Meeting Matrix, Siebel, Lilo, Cvent Passkey, Docusign and Microsoft Office and related software programs In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Aulani's Sales and Services teams Here's what you'll need to be successful in this role: Proficient in Microsoft Office & other related event planning software such as the ones listed above Demonstrated advanced technology skills Obtain or work to obtain Certified Meeting Professional (CMP) within first year of becoming a Senior Services Director Ability to work within a team environment Strong, professional and exemplary written and verbal communication skills Demonstrate strong organizational skills Strong attention to detail and planning skills Ability to work within established timelines, manage time to maximize productivity Demonstrated strong Guest Service skills Flexible work schedule, including weekends/evenings/holidays as needed Ability to handle confidential information/programs Ability to manage senior level managers and support teams, ensuring accountability and high work standards. It would be a plus if you also have these skills and education: Understanding of Disney Culture Flexible and able to assist multiple partners Understanding of Meeting/Event Industry Culinary Experience Understanding of Hawaiian Culture & Cuisine Bachelor's Degree Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $92,800 to $124,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Description Please note that this is not an exhaustive list of everything that needs to be done Within this, the key responsibilities for this position are: Evaluate and initiate opportunities for developing new sources of business by actively prospecting and soliciting, developing, and maintaining social catering accounts through networking, telephone, personal sales calls, trade shows, and on-site entertainment. Responsible for achieving sales production goals Organize and schedule direct sales efforts via phone, email, and in-person; average of 5 prospecting efforts per day are expected (25 per week). Accurately maintain and build a database of clients in property CRM (salesforce/Delphi or other as pms systems evolve). Responsible for the overall accuracy of the database. Responsible for development of BEOs for each event with accurate billing post-event, with production of documents by Sales Coordinator. The position requires mandatory attendance at scheduled site inspections, event kick-off, and hand-off to F&B team once everything is detailed out. Finalize the requirements of catering events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments. Make timely and impromptu decisions, which balance the client's needs with the financial, safety and staffing goals of the hotel. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings, and Planning Site Visits. Identify new markets and business opportunities in the local community to develop relationships and drive sales. Demonstrates professional and confident communication skills with clients and staff. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Implements all sales action plans related to market areas as outlined in the marketing plan. Executes and supports the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence). Provide the highest quality of service to the customer at all times. Develops relationships within the community to strengthen and expand customer base for sales opportunities. Closely following up on all business leads within a 24-hour response timeline to clients. Perform other duties as directed, developed, or assigned.
Apr 20, 2024
Full time
Job Description Please note that this is not an exhaustive list of everything that needs to be done Within this, the key responsibilities for this position are: Evaluate and initiate opportunities for developing new sources of business by actively prospecting and soliciting, developing, and maintaining social catering accounts through networking, telephone, personal sales calls, trade shows, and on-site entertainment. Responsible for achieving sales production goals Organize and schedule direct sales efforts via phone, email, and in-person; average of 5 prospecting efforts per day are expected (25 per week). Accurately maintain and build a database of clients in property CRM (salesforce/Delphi or other as pms systems evolve). Responsible for the overall accuracy of the database. Responsible for development of BEOs for each event with accurate billing post-event, with production of documents by Sales Coordinator. The position requires mandatory attendance at scheduled site inspections, event kick-off, and hand-off to F&B team once everything is detailed out. Finalize the requirements of catering events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments. Make timely and impromptu decisions, which balance the client's needs with the financial, safety and staffing goals of the hotel. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings, and Planning Site Visits. Identify new markets and business opportunities in the local community to develop relationships and drive sales. Demonstrates professional and confident communication skills with clients and staff. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. Implements all sales action plans related to market areas as outlined in the marketing plan. Executes and supports the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence). Provide the highest quality of service to the customer at all times. Develops relationships within the community to strengthen and expand customer base for sales opportunities. Closely following up on all business leads within a 24-hour response timeline to clients. Perform other duties as directed, developed, or assigned.
Manager of Culinary Operations - Chef Manager Weekday schedule, no nights, no weekends, Full time year round position Contract foodservice experience preferred in education accounts Premier Educational Facility Washington DC Salary Range $65- $70,000.00 Weekdays Only Full Benefits Are you ready to take your career to the next level with a Manager of Culinary Operations career in one of DCs premier educational facilities in the district? We are committed to creating a learning community in suburban areas where all students can succeed academically and socially. We give our students a place to develop into tomorrows future generations. Do you want to be a part of promoting positive change in Washington DC. neighborhoods? Overview: We are seeking a dedicated and experienced Manager of Culinary Operations in Washington, DC. This is a 12-month full-time role. The Manager of Culinary Operations would be responsible for managing and leading the culinary team. Ensure that the quality of food items follows the National School Lunch Program (NLSP) for the 22-23 School years. The Manager of Culinary Operations will report directly to the Director of Operations. The Manager of Culinary Operations will serve as the Manager for multiple locations throughout the learning campus. All Positions require the Covid-19 vaccination (All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.) A Manager of Culinary Operations will have an understanding of DC school foodservice operations and a Detailed knowledge of the National School Lunch Program and its compliance requirements. Preferred experience working with students, families, and staff from racially, culturally, and socioeconomically diverse backgrounds. Salary & Benefits: Salary Range $65,000.00-$70,000.00. In addition, an amazing benefits package, including health care coverage, a 401(k) retirement plan, and the opportunity to impact the lives of our future generations. All While having a great work-life balance with No Late Nights and No Weekends. Manager of Culinary Operations Responsibilities Management - Build and maintain a sustainable and equitable team through guiding, empowering, and coaching the culinary team. Supervising the work of the culinary staff, including allocation of duties. Hire and train new kitchen staff. Manage the timesheets of the culinary team and deliver timesheet documentation to the receiving department in a timely manner. Food Service- Ability to prepare meals in mass quantities. Planning menus according to a fixed budget and following guidelines on nutrition and healthy eating. Purchase and manage food inventory. Inspecting the quality of the food. Monitoring and managing supplies within a budget. Developing relationships with food suppliers. Clean, cut, prepare, and cook meat, fish, or poultry to a safe temperature. Prepare and cook various items according to menus, special dietary or nutritional requirements, or the number of portions to be served. Apportions and serves food to employees and students. Other duties as assigned. Policies and Procedures- Ensure all food safety regulations are followed. Comply with food safety legislation. Ensures the cleanliness and functional operation of kitchen equipment, appliances, and work areas by routinely cleaning and inspecting each piece. Physical Requirements Must be able to lift 25 pounds at times. Qualifications Culinary degree preferred. 2 to 3 years of Culinary management experience. High Volume production and catering experience is essential. Experience in foodservice budgeting and managing cost controls. Excellent Communication Skills. Good Standards of Hygiene. Demonstrated ability to prioritize competing priorities in a fast-paced environment. Strong collaboration skills with colleagues in different departments. If you would like to be considered for the Manager of Culinary Operations position in Washington DC., please submit your resume to
Apr 21, 2024
Manager of Culinary Operations - Chef Manager Weekday schedule, no nights, no weekends, Full time year round position Contract foodservice experience preferred in education accounts Premier Educational Facility Washington DC Salary Range $65- $70,000.00 Weekdays Only Full Benefits Are you ready to take your career to the next level with a Manager of Culinary Operations career in one of DCs premier educational facilities in the district? We are committed to creating a learning community in suburban areas where all students can succeed academically and socially. We give our students a place to develop into tomorrows future generations. Do you want to be a part of promoting positive change in Washington DC. neighborhoods? Overview: We are seeking a dedicated and experienced Manager of Culinary Operations in Washington, DC. This is a 12-month full-time role. The Manager of Culinary Operations would be responsible for managing and leading the culinary team. Ensure that the quality of food items follows the National School Lunch Program (NLSP) for the 22-23 School years. The Manager of Culinary Operations will report directly to the Director of Operations. The Manager of Culinary Operations will serve as the Manager for multiple locations throughout the learning campus. All Positions require the Covid-19 vaccination (All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.) A Manager of Culinary Operations will have an understanding of DC school foodservice operations and a Detailed knowledge of the National School Lunch Program and its compliance requirements. Preferred experience working with students, families, and staff from racially, culturally, and socioeconomically diverse backgrounds. Salary & Benefits: Salary Range $65,000.00-$70,000.00. In addition, an amazing benefits package, including health care coverage, a 401(k) retirement plan, and the opportunity to impact the lives of our future generations. All While having a great work-life balance with No Late Nights and No Weekends. Manager of Culinary Operations Responsibilities Management - Build and maintain a sustainable and equitable team through guiding, empowering, and coaching the culinary team. Supervising the work of the culinary staff, including allocation of duties. Hire and train new kitchen staff. Manage the timesheets of the culinary team and deliver timesheet documentation to the receiving department in a timely manner. Food Service- Ability to prepare meals in mass quantities. Planning menus according to a fixed budget and following guidelines on nutrition and healthy eating. Purchase and manage food inventory. Inspecting the quality of the food. Monitoring and managing supplies within a budget. Developing relationships with food suppliers. Clean, cut, prepare, and cook meat, fish, or poultry to a safe temperature. Prepare and cook various items according to menus, special dietary or nutritional requirements, or the number of portions to be served. Apportions and serves food to employees and students. Other duties as assigned. Policies and Procedures- Ensure all food safety regulations are followed. Comply with food safety legislation. Ensures the cleanliness and functional operation of kitchen equipment, appliances, and work areas by routinely cleaning and inspecting each piece. Physical Requirements Must be able to lift 25 pounds at times. Qualifications Culinary degree preferred. 2 to 3 years of Culinary management experience. High Volume production and catering experience is essential. Experience in foodservice budgeting and managing cost controls. Excellent Communication Skills. Good Standards of Hygiene. Demonstrated ability to prioritize competing priorities in a fast-paced environment. Strong collaboration skills with colleagues in different departments. If you would like to be considered for the Manager of Culinary Operations position in Washington DC., please submit your resume to
STARTING AT $20.50/HOUR! Job Duties: Reports to Executive Chef and/or Executive Sous Chef. Assumes complete leadership of the kitchen and its staff in the absence of the Executive Chef or Executive Sous Chef Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Supervises: Prep, production, cleaning, organizing and on the job training Report recommendations for maintenance, repair and upkeep of the kitchen and its equipment. Helps plan sustainability procedures in the kitchen. Assists in food procurement, delivery, storage and issuing of food items. Expedites food orders during peak service hours. Checks mise en place before service time and inspects presentation of food items to ensure that quality standards are met. Understands and consistently follows proper sanitation practices including those for personal hygiene. Comply with all Six Flags Discovery Kingdom policies and procedures Assist Guests in a friendly and courteous manner Operate in a safe manner Willfully perform duties in any department at Six Flags Discovery Kingdom when necessary Be an active team member Maintain a clean and safe environment for guests and team members Follow all delegated tasks assigned Perform other incidental and related duties as required and assigned Asset protection and inventory control Responsible for quality assurance at all times Coordinating scheduled breaks day to day Accountable for Labor Violations Daily Temperature Logs for multiple food units Minimum Requirements: Must Be 21 or older Must be reliable and punctual Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, reach. Must be able to lift, push or pull up to 90 LBs Able to perform continuous, repetitive motions. Work in hot, humid and noisy environment. For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Available to work evenings, nights, weekends, and holidays Must pass a background screening Must have 5 or more years experience in a leadership position. Must have 5 or more years experience in a prep or cook position in industrial food and beverage. Must have strong verbal and written skills Solid organizational skills Must be able to work indoors with artificial lighting and outdoors in all weather conditions Must be Serve Safe certified or have a current food handlers card. A general knowledge of industrial kitchen equipment Skilled in handling emergency situations and resolving promptly Must be flexible and adaptable to changing situations. Must be compassionate and work with tact and ethical awareness. Must demonstrate good interpersonal skills Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. Six Flags is committed to maintaining employee and guest safety at all times. Employees are required to conduct daily health screenings, and follow strict sanitization and cleanliness protocols. If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
Apr 13, 2024
Full time
STARTING AT $20.50/HOUR! Job Duties: Reports to Executive Chef and/or Executive Sous Chef. Assumes complete leadership of the kitchen and its staff in the absence of the Executive Chef or Executive Sous Chef Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability. Supervises: Prep, production, cleaning, organizing and on the job training Report recommendations for maintenance, repair and upkeep of the kitchen and its equipment. Helps plan sustainability procedures in the kitchen. Assists in food procurement, delivery, storage and issuing of food items. Expedites food orders during peak service hours. Checks mise en place before service time and inspects presentation of food items to ensure that quality standards are met. Understands and consistently follows proper sanitation practices including those for personal hygiene. Comply with all Six Flags Discovery Kingdom policies and procedures Assist Guests in a friendly and courteous manner Operate in a safe manner Willfully perform duties in any department at Six Flags Discovery Kingdom when necessary Be an active team member Maintain a clean and safe environment for guests and team members Follow all delegated tasks assigned Perform other incidental and related duties as required and assigned Asset protection and inventory control Responsible for quality assurance at all times Coordinating scheduled breaks day to day Accountable for Labor Violations Daily Temperature Logs for multiple food units Minimum Requirements: Must Be 21 or older Must be reliable and punctual Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, reach. Must be able to lift, push or pull up to 90 LBs Able to perform continuous, repetitive motions. Work in hot, humid and noisy environment. For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language Ability to actively communicate with large groups of Guests Be available to work flexible hours at nights and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines Available to work evenings, nights, weekends, and holidays Must pass a background screening Must have 5 or more years experience in a leadership position. Must have 5 or more years experience in a prep or cook position in industrial food and beverage. Must have strong verbal and written skills Solid organizational skills Must be able to work indoors with artificial lighting and outdoors in all weather conditions Must be Serve Safe certified or have a current food handlers card. A general knowledge of industrial kitchen equipment Skilled in handling emergency situations and resolving promptly Must be flexible and adaptable to changing situations. Must be compassionate and work with tact and ethical awareness. Must demonstrate good interpersonal skills Working Conditions: Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, tablets, cleaning tools. Physical demands include standing, walking, bending, working with ovens, grills, and other kitchen equipment. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests. Certain duties cannot be performed by individuals under the 18 and 15 years old. Six Flags is committed to maintaining employee and guest safety at all times. Employees are required to conduct daily health screenings, and follow strict sanitization and cleanliness protocols. If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.