JOB DESCRITPTION: Acknowledging, greeting and conversing with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21. Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.WORK ENVIRONMENT: Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Mar 24, 2024
Full time
JOB DESCRITPTION: Acknowledging, greeting and conversing with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21. Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.WORK ENVIRONMENT: Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
JOB DESCRIPTION: Deals Poker games in accordance with applicable laws and company policies and procedures. Greets guests to Poker to tables, provides information about the game, answers any questions players may have about procedures, and provides instructions to the players as needed. Collects rake at the end of each bet and upon completion of the game, dropping the rake into the table drop box; assures accuracy of the rake count. ensures the integrity of the game, and provides an enjoyable gaming experience. Maintains a working knowledge of company policies, internal controls and applicable laws. Experience and Education: Proven knowledge and experience in dealing Poker is required. High School graduate or GED required Other Qualifications: Must be 21 years of age or older. Must be able to obtain a Mississippi Gaming License. Ability to effectively communicate, read, and understand English. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 02, 2024
Full time
JOB DESCRIPTION: Deals Poker games in accordance with applicable laws and company policies and procedures. Greets guests to Poker to tables, provides information about the game, answers any questions players may have about procedures, and provides instructions to the players as needed. Collects rake at the end of each bet and upon completion of the game, dropping the rake into the table drop box; assures accuracy of the rake count. ensures the integrity of the game, and provides an enjoyable gaming experience. Maintains a working knowledge of company policies, internal controls and applicable laws. Experience and Education: Proven knowledge and experience in dealing Poker is required. High School graduate or GED required Other Qualifications: Must be 21 years of age or older. Must be able to obtain a Mississippi Gaming License. Ability to effectively communicate, read, and understand English. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Acknowledging, greeting and conversing in English with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies. This position is a regularly scheduled poker position with 1-2 days a week. Qualifications: Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work Environment: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Mar 02, 2024
Full time
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Ask about our hiring bonus during your HR interview. Job Description: Acknowledging, greeting and conversing in English with customers who approach the Pit area Dealing all required games Assisting Supervisor in seating customers and making table fills Answering telephone and maintains table bank accurately Filling out appropriate required paperwork Meeting the attendance guidelines of the job and adhering to regulatory, departmental and company policies. This position is a regularly scheduled poker position with 1-2 days a week. Qualifications: Previous poker dealing experience required. Must possess excellent customer relations and communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work Environment: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment.
Previous dealer experience is not requiredThis is a Dealer Trainee positionAll you need is a great personality and willingness to learn - we will teach you everything elseCOMPENSATION: $15/hr paid training Team members can expect competitive wagesComprehensive medical, optical and dental health benefits packageAll-team member bonus program401k matchTuition reimbursementTeam member dining roomOn-site wellness programs, a dynamic work environment and moreService Bonuses JOB SUMMARYProvides high quality customer service and promotes integrity while serving as a dealer for specific, licensed poker games. QUALIFICATIONSHigh school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card games. Well-developed interpersonal skills. Must be able to perform basic math calculations. Must enjoy entertaining and communicating with the public. This is an entry-level position requiring a High School diploma or GED, and some customer service experience preferred; or an equivalent combination of education and/ or work experience. ESSENTIAL FUNCTIONS Perform the act of dealing cards and for specific games which includes shuffling, dealing and retrieving playing cards. Responsible for game protection and game control. Responsible for placing lids on racks. Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. Knows and abides by IGC Regulations and company policies and procedures. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. ADDITIONAL DUTIES/JOB DIMENSIONSRegular attendance in conformance with the standards, which may be established by from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. LANGUAGE SKILLSStrong written and verbal communications. Ability to work efficiently in a team-oriented environment. Knowledge must be detailed oriented and motivated. Must have the ability to read and comprehend simple instructions, short correspondence and memos. Must have the ability to apply commonsense understanding to carry out detailed written or oral instructions. Must have the ability to deal with problems in a calm and professional manner.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Mar 18, 2024
Full time
Previous dealer experience is not requiredThis is a Dealer Trainee positionAll you need is a great personality and willingness to learn - we will teach you everything elseCOMPENSATION: $15/hr paid training Team members can expect competitive wagesComprehensive medical, optical and dental health benefits packageAll-team member bonus program401k matchTuition reimbursementTeam member dining roomOn-site wellness programs, a dynamic work environment and moreService Bonuses JOB SUMMARYProvides high quality customer service and promotes integrity while serving as a dealer for specific, licensed poker games. QUALIFICATIONSHigh school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card games. Well-developed interpersonal skills. Must be able to perform basic math calculations. Must enjoy entertaining and communicating with the public. This is an entry-level position requiring a High School diploma or GED, and some customer service experience preferred; or an equivalent combination of education and/ or work experience. ESSENTIAL FUNCTIONS Perform the act of dealing cards and for specific games which includes shuffling, dealing and retrieving playing cards. Responsible for game protection and game control. Responsible for placing lids on racks. Inform Supervisor and/or Manager of unnatural or irregular play and disputes on game. Knows and abides by IGC Regulations and company policies and procedures. Verifies opening and closing table inventory slips. Calls out for 'no more bets'. Exchanges cash or coupons for chips. Collects rake, collects commission based on game dealt. Pays winning bets, collects losing bets. PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS Must be able to deal, stand and/or sit for two (2) hour intervals. Responds to visual and aural cues. Must have the manual dexterity to manipulate cards. Must be able to reach, bend, twist, turn, grab, grip, sort and stack. Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. ADDITIONAL DUTIES/JOB DIMENSIONSRegular attendance in conformance with the standards, which may be established by from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment. QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. LANGUAGE SKILLSStrong written and verbal communications. Ability to work efficiently in a team-oriented environment. Knowledge must be detailed oriented and motivated. Must have the ability to read and comprehend simple instructions, short correspondence and memos. Must have the ability to apply commonsense understanding to carry out detailed written or oral instructions. Must have the ability to deal with problems in a calm and professional manner.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYUnder general supervision, responsible for promoting outstanding guest relations, an entertaining and energetic atmosphere while accurately dealing Poker.ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.Explain aspects of various poker games to gaming patrons.Ensure that all players are betting in the proper order and manner for the specific game.Ensure that the integrity of the game is being held to the utmost standard.Reports any unusual situations to poker supervisor.Perform other duties as assigned by management. JOB QUALIFICATIONS Must be able to obtain a valid gaming license Must be 21 years of age Previous poker dealing experience and/or recognized equivalent training Must be willing to be interviewed and auditionedThese skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
Mar 06, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYUnder general supervision, responsible for promoting outstanding guest relations, an entertaining and energetic atmosphere while accurately dealing Poker.ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions).Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.Explain aspects of various poker games to gaming patrons.Ensure that all players are betting in the proper order and manner for the specific game.Ensure that the integrity of the game is being held to the utmost standard.Reports any unusual situations to poker supervisor.Perform other duties as assigned by management. JOB QUALIFICATIONS Must be able to obtain a valid gaming license Must be 21 years of age Previous poker dealing experience and/or recognized equivalent training Must be willing to be interviewed and auditionedThese skills and abilities are typically acquired through at least 1 year experience directly related to the accountabilities specified.
ESSENTIAL JOB FUNCTIONS:When functioning as a Supervisor: Responsible for dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Verifies issuance of credit after completion of all authorization procedures. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures. When functioning as a Dealer: Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). Controls pace of the game. Informs the Casino Games Supervisor of any request or unusual play. Must be able to stand for extended periods of time. Employees will be evaluated periodically to determine suitability to continue in dual-rate function. Position is located in a cigarette smoke environment. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the customer interaction. EDUCATION/SKILLS/EXPERIENCE: Thorough knowledge of all poker games and operations. Two years experience as a poker dealer in a casino environment. One year supervisory experience in poker room operations.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the hotel Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand basic English. Must be able to respond to visual and aural cues.
Mar 05, 2024
Full time
ESSENTIAL JOB FUNCTIONS:When functioning as a Supervisor: Responsible for dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace. Inspires with a clear direction and gets others excited about being a part of the company. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by assessing service problems using player feedback or data. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events and is present and visible at customer events. Takes personal responsibility for creating an atmosphere of luck. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Verifies issuance of credit after completion of all authorization procedures. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures. When functioning as a Dealer: Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). Controls pace of the game. Informs the Casino Games Supervisor of any request or unusual play. Must be able to stand for extended periods of time. Employees will be evaluated periodically to determine suitability to continue in dual-rate function. Position is located in a cigarette smoke environment. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the customer interaction. EDUCATION/SKILLS/EXPERIENCE: Thorough knowledge of all poker games and operations. Two years experience as a poker dealer in a casino environment. One year supervisory experience in poker room operations.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the hotel Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand basic English. Must be able to respond to visual and aural cues.
SUMMARY: Responsible for the overall operation, supervision, and administration of the Poker DepartmentJOB FUNCTIONS: Responsible for leading all departmental initiatives including hiring, training, process/procedure development, and product/equipment/supplies acquisition and install Responsible for overseeing daily operation of Poker Academy Assists in the development of short- and long-range plans for the Poker department Establishes and administers an operating budget Responsible for the planning and successful execution of property poker tournaments, ensuring compliance with regulations Coordinates all aspects of events, including meeting with vendors and ensuring timely communication with Marketing, Cashiering and other departments involved Responsible for enhancing the growth of gaming revenues through the development of the customer base. Maintains relationships with valued gaming guests and markets the gaming product to potential high-limit guests Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees and staffing requirements Establishes procedures to uphold strict adherence to state regulations and internal controls related to departmental processes Recommends policy changes according to procedure Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play Provides an outstanding Poker experience/environment Responsible for the achievement of Total Service objectives and return visits of profitable customers Adheres to all regulatory, company and department policies and proceduresQUALIFICATIONS: Bachelor's degree (or equivalent college or technical school) 10+ years casino operations experience with progressive supervisory experience Demonstrated ability to deal effectively with employees at all levels Strong organizational and analytical skills Computer literacySUPERVISORY RESPONSIBILITIES: Poker Supervisors, Poker Dealers, Poker Clerks PHYSICAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel Responds to visual and aural cues Must have the manual dexterity to operate a computer and other necessary office equipment Must be able to tolerate areas containing dust, loud noises and bright lights Must be able to work varied shifts, weekends and holidays as needed
Mar 08, 2024
Full time
SUMMARY: Responsible for the overall operation, supervision, and administration of the Poker DepartmentJOB FUNCTIONS: Responsible for leading all departmental initiatives including hiring, training, process/procedure development, and product/equipment/supplies acquisition and install Responsible for overseeing daily operation of Poker Academy Assists in the development of short- and long-range plans for the Poker department Establishes and administers an operating budget Responsible for the planning and successful execution of property poker tournaments, ensuring compliance with regulations Coordinates all aspects of events, including meeting with vendors and ensuring timely communication with Marketing, Cashiering and other departments involved Responsible for enhancing the growth of gaming revenues through the development of the customer base. Maintains relationships with valued gaming guests and markets the gaming product to potential high-limit guests Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees and staffing requirements Establishes procedures to uphold strict adherence to state regulations and internal controls related to departmental processes Recommends policy changes according to procedure Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play Provides an outstanding Poker experience/environment Responsible for the achievement of Total Service objectives and return visits of profitable customers Adheres to all regulatory, company and department policies and proceduresQUALIFICATIONS: Bachelor's degree (or equivalent college or technical school) 10+ years casino operations experience with progressive supervisory experience Demonstrated ability to deal effectively with employees at all levels Strong organizational and analytical skills Computer literacySUPERVISORY RESPONSIBILITIES: Poker Supervisors, Poker Dealers, Poker Clerks PHYSICAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel Responds to visual and aural cues Must have the manual dexterity to operate a computer and other necessary office equipment Must be able to tolerate areas containing dust, loud noises and bright lights Must be able to work varied shifts, weekends and holidays as needed
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas.GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required.ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English.WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Mar 05, 2024
Full time
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas.GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required.ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English.WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift.
Mar 02, 2024
Full time
JOB SUMMARY: Implement and ensure compliance with approved procedures, train, supervise and monitor performance of employee to ensure smooth and efficient gaming during shift. Responsible for the protection of the Horseshoe's assets within assigned areas. GENERAL REQUIREMENTS: Must possess a valid Louisiana Gaming License. Basic knowledge of a Casino Credit system beneficial. Previous experience in a leadership position preferred. Game knowledge/experience of at least two Pit Games required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following. Other duties may be assigned. Safeguard casino assets. Implements and ensures compliance with company policies, procedures and gaming regulatory requirements. Specifically supervise the operation of an assigned number of tables and dealers. Responsible for the training and equitable treatment of all table games personnel. Ensure fills/credits are handled according to policy. Promote outstanding guest relations. Assist in answering questions or resolving disputes. Promote the following within the department and among all associates: Create an atmosphere of fun for all casino guests. Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. Retain associates through personal involvement in associate training and development. Support and maintain Horseshoe courtesy guidelines. Perform other duties as assigned. Directly supervises an assigned number of dealers. Signatory ability includes; orders for fills and credits, fills and credits slips, key control, markers and customer balance records, table inventory forms, and complimentary rooms, food, beverage. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to maneuver in between Poker tables. Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. Must be able to lift up to 30 pounds. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. Must be able to read, write, speak, and understand English. WORK ENVIRONMENT: Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Ability to work at a fast pace and in stressful situations. Must be able to work any day of the week and any shift.