Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
Mar 05, 2024
Full time
Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host - IGaming. The VIP Executive Host - iGaming acts as the primary growth engine for Caesars online casino VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. This person will be able to speak the language of a gambler, understand the industry, and be passionate about their business. Functioning in many different systems, a great Host must wear many hats to deliver white glove service including assistance with the app, payments, Caesars Rewards, booking trips to our over 40 properties throughout the country and offering money-can't-buy VIP experiences at major events and at our Caesars properties. This role is ideal for someone who wants to earn uncapped incentives and knows how to put in the extra effort to do so. What You Will Do: Sales Manages all aspects of a guest's account in all states for iGaming, and Sports Betting where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes. Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events and special promotions, as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with colleagues. Communication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and gaming technologies High level of energy, enthusiasm, and passion for improving the player experience and relentless in the pursuit of results. Knowledge of iGaming required. Excellent communication, time management, and organization skills are required. Able to overcome resistance to change and influence people. Must be able to obtain gaming license in all jurisdictions Caesars casinos operate in. Physical Requirements: Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc. Must be able to work in moderate to loud noise conditions. Must be able to make telephone calls for extended periods (minimum 60+ calls/day). Must be able to lift up to 15 pounds. Must be able to tolerate areas containing secondhand smoke. Must be able to work for long periods of time, under fluorescent lighting. Must be able to work at a desk, for most of the day, in a seated position. Must be able to spend most of the day working off computer monitors and operating a keyboard. Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances. Must be able to travel as needed. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Mar 28, 2024
Full time
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host - IGaming. The VIP Executive Host - iGaming acts as the primary growth engine for Caesars online casino VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. This person will be able to speak the language of a gambler, understand the industry, and be passionate about their business. Functioning in many different systems, a great Host must wear many hats to deliver white glove service including assistance with the app, payments, Caesars Rewards, booking trips to our over 40 properties throughout the country and offering money-can't-buy VIP experiences at major events and at our Caesars properties. This role is ideal for someone who wants to earn uncapped incentives and knows how to put in the extra effort to do so. What You Will Do: Sales Manages all aspects of a guest's account in all states for iGaming, and Sports Betting where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes. Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events and special promotions, as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with colleagues. Communication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and gaming technologies High level of energy, enthusiasm, and passion for improving the player experience and relentless in the pursuit of results. Knowledge of iGaming required. Excellent communication, time management, and organization skills are required. Able to overcome resistance to change and influence people. Must be able to obtain gaming license in all jurisdictions Caesars casinos operate in. Physical Requirements: Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc. Must be able to work in moderate to loud noise conditions. Must be able to make telephone calls for extended periods (minimum 60+ calls/day). Must be able to lift up to 15 pounds. Must be able to tolerate areas containing secondhand smoke. Must be able to work for long periods of time, under fluorescent lighting. Must be able to work at a desk, for most of the day, in a seated position. Must be able to spend most of the day working off computer monitors and operating a keyboard. Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances. Must be able to travel as needed. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Position Summary: The Executive Chef responsibilities include directly supporting and enforcing all initiatives given by the Senior Director of Food & Beverage. Responsibilities also include leading, directing and supervising all culinary and stewarding activities as well as overseeing the performance and coordination of all work performed by all culinary and steward Team Members assigned, passing on pertinent information to Room Chefs, Sous Chefs and Team Members and ensuring proper service standards are used in all internal and external Guest experiences. Duties and Responsibilities: Responsible for practicing, supporting and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times. Oversee all hiring, staffing and training of culinary and stewarding employees. Assist in training of all culinary employees, including the development of training agendas and materials. Responsible for developing, implementing and overseeing Food & Beverage Department policy and procedures relevant to all aspects of kitchen operations. Oversee and assist with menu design, recipe development and training for all Food venues. Develop budgets for all culinary and stewarding activities. Responsible for overall cleanliness, sanitation and safety of all areas within the Food & Beverage operation. Responsible for overseeing proper receiving, storage, rotation and pars for food items within the Food & Beverage Department. Assist the Purchasing Department with developing and monitor all product specifications. Responsible for maintaining consistent food specifications, including: taste, appearance, presentation, portion control and quality. Responsible for holding Room Chefs accountable for the food cost, labor cost, and direct expenses. Responsible for morale, engagement and overall performance of all culinary and stewarding Team Members. Must maintain the highest level of professionalism at all times. Will work with departmental and property peers to ensure a strong working relationship and high levels of teamwork. Practice and observe safety rules and regulations and ensure Team Members reporting to you do so as well. Ensure your areas comply with Board of Health standards and regulations. Responsible for handling any Team Member or Guest opportunities. Evaluate and oversee the job performance of Team Members. Set schedules and specific job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards. Treat each individual with care, dignity, fairness, respect and recognition and ensure open door policy in an "Unsurpassed Service" manner. Coach and counsel Team Members who are not meeting standards. Understand the steps of discipline according to Gun Lake Casino's policies. Communicate on a consistent basis with all manager, keeping them abreast of all department activities. Ensure that all Team Members adhere to all policies and procedures as set forth by the Senior Director of Food and Beverage and adhere to all Gun Lake Casino's policies and standards. Have a comprehensive and complete knowledge of all food and beverage menu items including their preparation, ingredients, cooking methods, portions and prices. Oversee the departments to ensure requisitioning, production, fabrication and quality is in strict adherence to Gun Lake Casino's specifications, standards and guidelines. Work closely with Management team to ensure that all products comply with Gun Lake Casino's specifications and cost controls. Responsible to direct and supervise the Executive Steward to maintain cleanliness and sanitation standards in accordance with department policies and the Department of Health. Ensure that kitchens and equipment are in good working order to ensure a clean and hazard free work area that complies with the Department of Health, OSHA and Gun Lake Casino's guidelines. Monitor, work with facilities and document any culinary and sanitation departments if any area is below standards or not functioning properly. Must be available to work a variety of shifts, weekends and holidays. All other duties as assigned. Essential Qualifications: Must be 21+ years of age. High School Diploma or equivalent required. Associate's degree in culinary studies preferred. Six (6) years of culinary leadership experience and ten (10) years of overall culinary experience. Minimum of five (5) years in varied high volume and/or buffet environment with P&L responsibilities preferred. Must possess Serv-Safe or equivalent certification, with a comprehensive understanding of all food safety and sanitation requirements. Proven knowledge of budget development, scheduling and cost control skills. Demonstrated strong understanding of Human Resources related policies and procedures. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must manage time effectively with minimum supervision. Must be able to handle a flexible schedule. Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations. Must possess and demonstrate great attention to detail in order to maintain unit's appearance and operating standards. Comprehensive food knowledge, which includes basic knowledge of profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation. Must have strong knowledge of tracking and maintaining Cost of Sales while in conjunctions with creating recipe cards for all styles of cooking bulk, plated and action. Must possess and demonstrate strong leadership skills and ability that will enhance and exemplify the "Unsurpassed Service" culture. Comprehensive computer skills in Microsoft Office systems and requisitioning. Must possess the ability to work hands on in any kitchen environment pertaining to a three meal period and high volume production in batch, fine dining, butchering, baking soups, stocks, sauces, roasting, sautéing, broiling, grilling and cold food production. Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Requires the physical ability to stand for long periods of time, walk frequently, bend or reach to a height of 6 feet with or without assistance. Must be capable of lifting 50lbs, push 150 to 250lbs on a pushcart, in/out of walk-ins of -10 degrees to 140 degrees with or without assistance. Requires normal sense of smell, taste and touch. Requires normal dexterity to use job related equipment. Work Conditions: Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually loud. Constant contact with fellow Team Members and Guests. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Mar 26, 2024
Full time
Position Summary: The Executive Chef responsibilities include directly supporting and enforcing all initiatives given by the Senior Director of Food & Beverage. Responsibilities also include leading, directing and supervising all culinary and stewarding activities as well as overseeing the performance and coordination of all work performed by all culinary and steward Team Members assigned, passing on pertinent information to Room Chefs, Sous Chefs and Team Members and ensuring proper service standards are used in all internal and external Guest experiences. Duties and Responsibilities: Responsible for practicing, supporting and promoting Gun Lake Casino's "Unsurpassed Service" standards at all times. Oversee all hiring, staffing and training of culinary and stewarding employees. Assist in training of all culinary employees, including the development of training agendas and materials. Responsible for developing, implementing and overseeing Food & Beverage Department policy and procedures relevant to all aspects of kitchen operations. Oversee and assist with menu design, recipe development and training for all Food venues. Develop budgets for all culinary and stewarding activities. Responsible for overall cleanliness, sanitation and safety of all areas within the Food & Beverage operation. Responsible for overseeing proper receiving, storage, rotation and pars for food items within the Food & Beverage Department. Assist the Purchasing Department with developing and monitor all product specifications. Responsible for maintaining consistent food specifications, including: taste, appearance, presentation, portion control and quality. Responsible for holding Room Chefs accountable for the food cost, labor cost, and direct expenses. Responsible for morale, engagement and overall performance of all culinary and stewarding Team Members. Must maintain the highest level of professionalism at all times. Will work with departmental and property peers to ensure a strong working relationship and high levels of teamwork. Practice and observe safety rules and regulations and ensure Team Members reporting to you do so as well. Ensure your areas comply with Board of Health standards and regulations. Responsible for handling any Team Member or Guest opportunities. Evaluate and oversee the job performance of Team Members. Set schedules and specific job duties, while maintaining Team Members' hours for proper staffing as defined through established service standards. Treat each individual with care, dignity, fairness, respect and recognition and ensure open door policy in an "Unsurpassed Service" manner. Coach and counsel Team Members who are not meeting standards. Understand the steps of discipline according to Gun Lake Casino's policies. Communicate on a consistent basis with all manager, keeping them abreast of all department activities. Ensure that all Team Members adhere to all policies and procedures as set forth by the Senior Director of Food and Beverage and adhere to all Gun Lake Casino's policies and standards. Have a comprehensive and complete knowledge of all food and beverage menu items including their preparation, ingredients, cooking methods, portions and prices. Oversee the departments to ensure requisitioning, production, fabrication and quality is in strict adherence to Gun Lake Casino's specifications, standards and guidelines. Work closely with Management team to ensure that all products comply with Gun Lake Casino's specifications and cost controls. Responsible to direct and supervise the Executive Steward to maintain cleanliness and sanitation standards in accordance with department policies and the Department of Health. Ensure that kitchens and equipment are in good working order to ensure a clean and hazard free work area that complies with the Department of Health, OSHA and Gun Lake Casino's guidelines. Monitor, work with facilities and document any culinary and sanitation departments if any area is below standards or not functioning properly. Must be available to work a variety of shifts, weekends and holidays. All other duties as assigned. Essential Qualifications: Must be 21+ years of age. High School Diploma or equivalent required. Associate's degree in culinary studies preferred. Six (6) years of culinary leadership experience and ten (10) years of overall culinary experience. Minimum of five (5) years in varied high volume and/or buffet environment with P&L responsibilities preferred. Must possess Serv-Safe or equivalent certification, with a comprehensive understanding of all food safety and sanitation requirements. Proven knowledge of budget development, scheduling and cost control skills. Demonstrated strong understanding of Human Resources related policies and procedures. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Must manage time effectively with minimum supervision. Must be able to handle a flexible schedule. Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations. Must possess and demonstrate great attention to detail in order to maintain unit's appearance and operating standards. Comprehensive food knowledge, which includes basic knowledge of profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation. Must have strong knowledge of tracking and maintaining Cost of Sales while in conjunctions with creating recipe cards for all styles of cooking bulk, plated and action. Must possess and demonstrate strong leadership skills and ability that will enhance and exemplify the "Unsurpassed Service" culture. Comprehensive computer skills in Microsoft Office systems and requisitioning. Must possess the ability to work hands on in any kitchen environment pertaining to a three meal period and high volume production in batch, fine dining, butchering, baking soups, stocks, sauces, roasting, sautéing, broiling, grilling and cold food production. Physical Requirements: Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. Requires the physical ability to stand for long periods of time, walk frequently, bend or reach to a height of 6 feet with or without assistance. Must be capable of lifting 50lbs, push 150 to 250lbs on a pushcart, in/out of walk-ins of -10 degrees to 140 degrees with or without assistance. Requires normal sense of smell, taste and touch. Requires normal dexterity to use job related equipment. Work Conditions: Work is typically in an area which may be unusually hot, cold and/or noisy and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually loud. Constant contact with fellow Team Members and Guests. Disclaimer and Conditions of Employment: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test. Indian Preference: The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Mar 26, 2024
Full time
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Definition: The primary purpose of this position will be for the Residential Concierge to cater to our premium Waters Lakeside condominium guests and create an exceptionally tailored experience. Tasks to include arranging accommodations, recommending local dining and entertainment, coordinating transportation, pre-arrival grocery shopping, and placement of requested amenities. General Duties: Because of the fluctuating demands of the Resort's operation, it may be necessary that each Associate perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Associates are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. • Proficient use of Microsoft Office Suite (Word, Excel, etc.) for documentation, reporting, and correspondence. • Respond to all voicemails and emails before the end day. • Review next day's arrivals for accuracy. • Walk through the next day's Owner and VIP arrivals. • Perform rental unit Inspections. • Audit all upcoming reservations 1 week prior. • Inspect all upcoming requests 2 weeks ahead. • Supporting unit Owners, aiding in account monitoring, and assisting in maximizing unit occupancy and revenue generation • Will need to make contact with upcoming reservations prior to arrival to coordinate any requirements (reservations, groceries, transportation, etc.) • Distribute weekly updates/reports to Manager. • Review Property Rental sites of improper references to our facility • Notify manager of those advertising our facility without permission • Review website and marketing materials to ensure accuracy. • Submit Purchase Orders to Manager for PAR items or new unit set up items. • Assist Departments with sales training/site tours/overall guest satisfaction. • Assist Rental Program Manager with special projects. • Schedule repairs and maintenance as necessary with follow ups • Represent the Horseshoe Bay Resort in a professional manner to clients, other associates, and potential clients at every opportunity. • Maintain proper lines of communication with all departments to ensure that all details are communicated. • Develop working knowledge of all departments, the Resort, its amenities, and the competition. • Continuous training with the property management system and amenities reservations systems. Employment Standards: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This position requires flexibility, creativity, social and interpersonal skills, decision making ability, initiative, and sense of urgency. These skills are required in order to address the items/issues which occur on a daily basis within the resort. • The ideal candidate will demonstrate a willingness to commit to actions necessary to move the resort/membership department forward on a daily basis. • Customer service and/or resort experience is a strong plus. A degree in a hospitality related industry is also a plus but not required. • Strong computer skills are a must. The ideal candidate must be able to work well within a resort integrated database and must have a high degree of accuracy in performing these tasks. • This position also requires organizational and follow-up skills. • Customer service in resort and property management experience preferred. • High school diploma or equivalent, required. • Excellent interpersonal and communication skills • Planning, multi-tasking and strong computer skills • Use of Microsoft Office Suite of programs • College degree valued but not required. • Maintain a clean, safe and environmentally responsible work environment. • Must have neat and pleasant overall appearance. • Must be able to interact with co-workers and have a sense of TEAM. Education and Experience High school diploma required and a minimum of two years' experience in rental housing. Language Skills Ability to read and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 26, 2024
Full time
Benefits Medical, Dental, Vision Insurance Paid vacation, paid Holidays 401k plan with employer match Long and short-term Disability Major Illness Insurance Accident Insurance Limited access to some resort amenities (Golf, etc) Retail and dining discounts Discounts at all Crescent Hotels & Resorts properties The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work? No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for? Job Benefits Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country. Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Definition: The primary purpose of this position will be for the Residential Concierge to cater to our premium Waters Lakeside condominium guests and create an exceptionally tailored experience. Tasks to include arranging accommodations, recommending local dining and entertainment, coordinating transportation, pre-arrival grocery shopping, and placement of requested amenities. General Duties: Because of the fluctuating demands of the Resort's operation, it may be necessary that each Associate perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Associates are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. • Proficient use of Microsoft Office Suite (Word, Excel, etc.) for documentation, reporting, and correspondence. • Respond to all voicemails and emails before the end day. • Review next day's arrivals for accuracy. • Walk through the next day's Owner and VIP arrivals. • Perform rental unit Inspections. • Audit all upcoming reservations 1 week prior. • Inspect all upcoming requests 2 weeks ahead. • Supporting unit Owners, aiding in account monitoring, and assisting in maximizing unit occupancy and revenue generation • Will need to make contact with upcoming reservations prior to arrival to coordinate any requirements (reservations, groceries, transportation, etc.) • Distribute weekly updates/reports to Manager. • Review Property Rental sites of improper references to our facility • Notify manager of those advertising our facility without permission • Review website and marketing materials to ensure accuracy. • Submit Purchase Orders to Manager for PAR items or new unit set up items. • Assist Departments with sales training/site tours/overall guest satisfaction. • Assist Rental Program Manager with special projects. • Schedule repairs and maintenance as necessary with follow ups • Represent the Horseshoe Bay Resort in a professional manner to clients, other associates, and potential clients at every opportunity. • Maintain proper lines of communication with all departments to ensure that all details are communicated. • Develop working knowledge of all departments, the Resort, its amenities, and the competition. • Continuous training with the property management system and amenities reservations systems. Employment Standards: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This position requires flexibility, creativity, social and interpersonal skills, decision making ability, initiative, and sense of urgency. These skills are required in order to address the items/issues which occur on a daily basis within the resort. • The ideal candidate will demonstrate a willingness to commit to actions necessary to move the resort/membership department forward on a daily basis. • Customer service and/or resort experience is a strong plus. A degree in a hospitality related industry is also a plus but not required. • Strong computer skills are a must. The ideal candidate must be able to work well within a resort integrated database and must have a high degree of accuracy in performing these tasks. • This position also requires organizational and follow-up skills. • Customer service in resort and property management experience preferred. • High school diploma or equivalent, required. • Excellent interpersonal and communication skills • Planning, multi-tasking and strong computer skills • Use of Microsoft Office Suite of programs • College degree valued but not required. • Maintain a clean, safe and environmentally responsible work environment. • Must have neat and pleasant overall appearance. • Must be able to interact with co-workers and have a sense of TEAM. Education and Experience High school diploma required and a minimum of two years' experience in rental housing. Language Skills Ability to read and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
Mar 25, 2024
Full time
Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Nail Technician SUMMARY The Spa Nail Technician position will provide exceptional nail services including meticulous sanitation and disinfection procedures, above-perfect polish application, soothing massage and nail spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Provide nail services to guests in a timely, courteous and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc. Provide nail and spa services both indoors and outdoors. Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. Maintain an agreed upon minimum upsell percentage. Attend pre/post shift meetings Participate fully in maintaining backbar expenses Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e. disinfection of pedicure stations Participate in all advanced training without exception Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit. Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. Ensure guest comfort and safety throughout the treatment. Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is immaculate at all times (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled "Clean" or "Disinfected", keep counters and products clean). Perform monthly and quarterly deep-clean responsibilities. Assist with cleanliness of all spa areas including all locker rooms. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS High school or equivalent education Ability to communicate clearly and speak, read, write and understand English Valid Nail Technician license from the California Department of Consumer Affairs - Board of Barbering and Cosmetology. Continuing Education as required to maintain license/certification. 2+ years' experience as a Nail Technician in a stand-alone spa or luxury hotel/resort spa. Exceptional skill and the ability to stay on time with nail service schedule PREFERRED Luxury experience strongly preferred Bachelor's Degree BENEFICIAL Advanced training in nail art Advanced training in spa nail treatments Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality Knowledge of general wellness practices such as yoga, meditation, etc. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Mar 24, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Nail Technician SUMMARY The Spa Nail Technician position will provide exceptional nail services including meticulous sanitation and disinfection procedures, above-perfect polish application, soothing massage and nail spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Provide nail services to guests in a timely, courteous and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc. Provide nail and spa services both indoors and outdoors. Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. Maintain an agreed upon minimum upsell percentage. Attend pre/post shift meetings Participate fully in maintaining backbar expenses Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e. disinfection of pedicure stations Participate in all advanced training without exception Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit. Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. Ensure guest comfort and safety throughout the treatment. Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is immaculate at all times (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled "Clean" or "Disinfected", keep counters and products clean). Perform monthly and quarterly deep-clean responsibilities. Assist with cleanliness of all spa areas including all locker rooms. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS High school or equivalent education Ability to communicate clearly and speak, read, write and understand English Valid Nail Technician license from the California Department of Consumer Affairs - Board of Barbering and Cosmetology. Continuing Education as required to maintain license/certification. 2+ years' experience as a Nail Technician in a stand-alone spa or luxury hotel/resort spa. Exceptional skill and the ability to stay on time with nail service schedule PREFERRED Luxury experience strongly preferred Bachelor's Degree BENEFICIAL Advanced training in nail art Advanced training in spa nail treatments Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality Knowledge of general wellness practices such as yoga, meditation, etc. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Overview As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. Salary/Grade Level: $15.00 - $18.00 SUMMARY Responsible for performing as an assistant to supervisor, and in a lead capacity by assigning and checking work and providing daily guidance/training to subordinate Hosts, and oversees efforts to prevent the public from becoming nonpaying riders. Seasonal Employees are eligible for the Seasonal Sign-on Bonus and Layoff Employee Bonus Plan ("Plans") is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company. Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.'s long-term value. Qualifications NECESSARY SKILLS AND KNOWLEDGE Ability to meet time and attendance requirements. Ability to work all different shifts including holidays and weekends. Ability to attend all scheduled meetings, orientations and trainings. Ability to handle stress under pressure. Excellent communication and customer service skills. Ability to learn, understand, and follow oral and written instructions/directions. Skill in operating personal computer utilizing a variety of computer software. Skill in establishing and maintaining cooperative working relationships with other employees. Ability to work directly with the public, providing information and assistance on a daily basis. Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc. MINIMUM QUALIFICATIONS (education, experience, skills) High school diploma or equivalent. Two (2) seasons of host, customer service or paraprofessional level experience involved with tourism, travel, and/or hospitality services. Ability to successfully pass a background check. PREFERRED QUALIFICATIONS (education, experience, skills) Current CPR and first aid certificates. Drug testing may be required. Previous experience working in the visitor or hospitality industry or other customer service related field. WORKING CONDITIONS Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas. Responsibilities JOB DUTIES Ensure that each customer receives prompt and. courteous service People-oriented and able to provide superior customer service. Display a positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates. Functions as the respective host supervisor (), with limited decision-making authority, during operational hours when manager is not on duty; striving to maintain and/or improve guest services. Assists the Guest Services Supervisor in establishing and nurturing a good working relationship between the Tramway and vendors, cruise ship sales staff, in order to secure and increase sales from, and offer quality services and products to, potential tramway guests. Acts as one of the primary contacts to settle collected vouchers with cruise ship staff to ensure MRT will be paid accurately; accurately collects and exchanges cruise ship vouchers for tramway tickets. Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. As an experienced Host, provides correct tour and local visitor information and assistance to guests at the lower terminal, and/or assistance/guidance to subordinate Hosts, explaining the practices, procedures and techniques of providing excellent customer service to all incoming and outgoing passengers.Assigns tasks; checks quality of work performance; and makes follow-up suggestions for improvement. Train and supervise subordinate hosts. Performs other incidental and related duties as required and assigned.
Mar 19, 2024
Full time
Overview As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. Salary/Grade Level: $15.00 - $18.00 SUMMARY Responsible for performing as an assistant to supervisor, and in a lead capacity by assigning and checking work and providing daily guidance/training to subordinate Hosts, and oversees efforts to prevent the public from becoming nonpaying riders. Seasonal Employees are eligible for the Seasonal Sign-on Bonus and Layoff Employee Bonus Plan ("Plans") is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company. Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.'s long-term value. Qualifications NECESSARY SKILLS AND KNOWLEDGE Ability to meet time and attendance requirements. Ability to work all different shifts including holidays and weekends. Ability to attend all scheduled meetings, orientations and trainings. Ability to handle stress under pressure. Excellent communication and customer service skills. Ability to learn, understand, and follow oral and written instructions/directions. Skill in operating personal computer utilizing a variety of computer software. Skill in establishing and maintaining cooperative working relationships with other employees. Ability to work directly with the public, providing information and assistance on a daily basis. Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc. MINIMUM QUALIFICATIONS (education, experience, skills) High school diploma or equivalent. Two (2) seasons of host, customer service or paraprofessional level experience involved with tourism, travel, and/or hospitality services. Ability to successfully pass a background check. PREFERRED QUALIFICATIONS (education, experience, skills) Current CPR and first aid certificates. Drug testing may be required. Previous experience working in the visitor or hospitality industry or other customer service related field. WORKING CONDITIONS Aerial tramway and lift operation with the upper terminal located at an 1800 ft. elevation; daily commute up/down lift; possible frequent standing; frequent guest interaction. The Tram is a non-smoking facility with designated outside-smoking areas. Responsibilities JOB DUTIES Ensure that each customer receives prompt and. courteous service People-oriented and able to provide superior customer service. Display a positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates. Functions as the respective host supervisor (), with limited decision-making authority, during operational hours when manager is not on duty; striving to maintain and/or improve guest services. Assists the Guest Services Supervisor in establishing and nurturing a good working relationship between the Tramway and vendors, cruise ship sales staff, in order to secure and increase sales from, and offer quality services and products to, potential tramway guests. Acts as one of the primary contacts to settle collected vouchers with cruise ship staff to ensure MRT will be paid accurately; accurately collects and exchanges cruise ship vouchers for tramway tickets. Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. As an experienced Host, provides correct tour and local visitor information and assistance to guests at the lower terminal, and/or assistance/guidance to subordinate Hosts, explaining the practices, procedures and techniques of providing excellent customer service to all incoming and outgoing passengers.Assigns tasks; checks quality of work performance; and makes follow-up suggestions for improvement. Train and supervise subordinate hosts. Performs other incidental and related duties as required and assigned.
The Role The Utility Worker is responsible for general cleanliness inside and outside the kitchen/clubs. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Utility Worker is responsible for general cleanliness inside and outside the kitchen/clubs. Wash all china, glass and silverware Clean all equipment, pots and pans Store all equipment in proper locations Sweep and mop all floors in the kitchen Maintain a clean and safe working environment Transport food and equipment throughout the club as needed Qualifications Excellent customer service Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Detail Oriented Ability to work independently and/or in a team environment Strong verbal and written communication skills 1 years' experience in a high volume kitchen area Must be able to work long flexible hours Must be able to work extended hours due to business requirements including late nights, weekends and holidays. Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 50 pounds Specific vision abilities required by this job include close vision and distance vision The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Mar 19, 2024
Full time
The Role The Utility Worker is responsible for general cleanliness inside and outside the kitchen/clubs. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Utility Worker is responsible for general cleanliness inside and outside the kitchen/clubs. Wash all china, glass and silverware Clean all equipment, pots and pans Store all equipment in proper locations Sweep and mop all floors in the kitchen Maintain a clean and safe working environment Transport food and equipment throughout the club as needed Qualifications Excellent customer service Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly Detail Oriented Ability to work independently and/or in a team environment Strong verbal and written communication skills 1 years' experience in a high volume kitchen area Must be able to work long flexible hours Must be able to work extended hours due to business requirements including late nights, weekends and holidays. Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 50 pounds Specific vision abilities required by this job include close vision and distance vision The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Pet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog baths and managing doggie daycare are all part of the daily routine. You must excel at communication and observation skills, as well as possess a keen eye for detail. Essential Job Functions: Very customer service-oriented and a love of dogs Responsible for the health and well-being of dogs in Daycare and Boarding Works closely with owner in charge to handle resort tasks Responsible for the sanitation of all accommodations and outdoor areas, bathing, and monitoring daycare Performs body checks on to search for pre-existing conditions and/or injuries Has the ability to perform the following tasks at the request of the General Manager/Owner Run dogs from daycare or boarding to customers Personal playtimes for dogs Takes dogs outside for elimination breaks Job Requirements: Must complete K9 Resorts Certification Program for a Pet Care Technician Customer service-oriented QUALIFICATIONS: Education and Experience: High School diploma or equivalent Previous experience is preferred but not required Weekend and holiday hours are required (Pet Care Tech continued) Technical Skills: Computer skills including knowledge of Microsoft Windows. Proficient written and spoken communication skills. Ability to lift 50lbs Personal Characteristics: Must be able to communicate with all types of people, remain calm, mediate and problem solve Must be of moral and ethical character High level of emotional intelligence Salesmanship personality and comfort Ability to multitask Strong ability to adapt to change and support company directives A Can-Do - It is my job attitude Outgoing, positive, enthusiastic personality Must demonstrate a love for dogs Well-organized and efficient The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. ABOUT K9 RESORTS INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE At K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ. We're proud to be internationally recognized and trusted for a variety of reasons, some of which include our: Flawless customer service Cage free luxury boarding Loving and caring staff State of the art facilities Numerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets' needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of. MULTI AWARD-WINNING PET CARE K9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine. Some notable features our internationally recognized facilities offer include: Fully computerized, accurate, and reliable reservation system A top-of-the-line PetAirapy UV air purification and ventilation system Hospital-grade sanitation procedures State-of-the-art flooring systems with built-in Microban antimicrobial protection Premium Kuranda dog beds Cage-free options for maximum comfort Our team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog's needs as you see fit. WHAT MAKES K9 RESORTS DIFFERENT Our state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets' stress levels when they are boarding with us. Your dog's comfort and your peace of mind are our top priorities. On behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet's needs and exceed your expectations. Benefits Free Doggie Daycare w 50% off Doggie Daycare and Boarding all other times Paid time-off
Mar 18, 2024
Full time
Pet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog baths and managing doggie daycare are all part of the daily routine. You must excel at communication and observation skills, as well as possess a keen eye for detail. Essential Job Functions: Very customer service-oriented and a love of dogs Responsible for the health and well-being of dogs in Daycare and Boarding Works closely with owner in charge to handle resort tasks Responsible for the sanitation of all accommodations and outdoor areas, bathing, and monitoring daycare Performs body checks on to search for pre-existing conditions and/or injuries Has the ability to perform the following tasks at the request of the General Manager/Owner Run dogs from daycare or boarding to customers Personal playtimes for dogs Takes dogs outside for elimination breaks Job Requirements: Must complete K9 Resorts Certification Program for a Pet Care Technician Customer service-oriented QUALIFICATIONS: Education and Experience: High School diploma or equivalent Previous experience is preferred but not required Weekend and holiday hours are required (Pet Care Tech continued) Technical Skills: Computer skills including knowledge of Microsoft Windows. Proficient written and spoken communication skills. Ability to lift 50lbs Personal Characteristics: Must be able to communicate with all types of people, remain calm, mediate and problem solve Must be of moral and ethical character High level of emotional intelligence Salesmanship personality and comfort Ability to multitask Strong ability to adapt to change and support company directives A Can-Do - It is my job attitude Outgoing, positive, enthusiastic personality Must demonstrate a love for dogs Well-organized and efficient The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. ABOUT K9 RESORTS INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE At K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ. We're proud to be internationally recognized and trusted for a variety of reasons, some of which include our: Flawless customer service Cage free luxury boarding Loving and caring staff State of the art facilities Numerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets' needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of. MULTI AWARD-WINNING PET CARE K9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine. Some notable features our internationally recognized facilities offer include: Fully computerized, accurate, and reliable reservation system A top-of-the-line PetAirapy UV air purification and ventilation system Hospital-grade sanitation procedures State-of-the-art flooring systems with built-in Microban antimicrobial protection Premium Kuranda dog beds Cage-free options for maximum comfort Our team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog's needs as you see fit. WHAT MAKES K9 RESORTS DIFFERENT Our state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets' stress levels when they are boarding with us. Your dog's comfort and your peace of mind are our top priorities. On behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet's needs and exceed your expectations. Benefits Free Doggie Daycare w 50% off Doggie Daycare and Boarding all other times Paid time-off
Pet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog baths and managing doggie daycare are all part of the daily routine. You must excel at communication and observation skills, as well as possess a keen eye for detail. Essential Job Functions: Very customer service-oriented and a passion working with dogs Responsible for the health and well-being of dogs in Daycare and Boarding Works closely with manager and staff to handle resort tasks Responsible for the sanitation of all accommodations and outdoor areas, bathing, and monitoring daycare Performs body checks to identify pre-existing conditions and/or injuries Has the ability to perform the following tasks at the request of the General Manager/Manager/Owner Run dogs from daycare or boarding to customers Personal playtimes for dogs Takes dogs outside for elimination breaks Ability to use down time effectively Job Requirements: Must complete K9 Resorts Certification Program for a Pet Care Technician Customer service-oriented QUALIFICATIONS: Education and Experience: High School diploma or equivalent Previous experience is preferred but not required Weekend and holiday hours are required (Pet Care Tech continued) Technical Skills: Computer skills including knowledge of Microsoft Windows. Proficient written and spoken communication skills. Ability to lift 50lbs Personal Characteristics: Must be able to communicate with all types of people, remain calm, mediate and problem solve Must be of moral and ethical character High level of emotional intelligence Salesmanship personality and comfort Ability to multitask Strong ability to adapt to change and support company directives A Can-Do - It is my job attitude Outgoing, positive, enthusiastic personality Must demonstrate a love for dogs Well-organized and efficient The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. ABOUT K9 RESORTS INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE At K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ. We're proud to be internationally recognized and trusted for a variety of reasons, some of which include our: Flawless customer service Cage free luxury boarding Loving and caring staff State of the art facilities Numerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets' needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of. MULTI AWARD-WINNING PET CARE K9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine. Some notable features our internationally recognized facilities offer include: Fully computerized, accurate, and reliable reservation system A top-of-the-line PetAirapy UV air purification and ventilation system Hospital-grade sanitation procedures State-of-the-art flooring systems with built-in Microban antimicrobial protection Premium Kuranda dog beds Cage-free options for maximum comfort Our team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog's needs as you see fit. WHAT MAKES K9 RESORTS DIFFERENT Our state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets' stress levels when they are boarding with us. Your dog's comfort and your peace of mind are our top priorities. On behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet's needs and exceed your expectations. Benefits Free Doggie Daycare 50% off Doggie Daycare and Boarding all other times Paid time-off
Mar 18, 2024
Full time
Pet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog baths and managing doggie daycare are all part of the daily routine. You must excel at communication and observation skills, as well as possess a keen eye for detail. Essential Job Functions: Very customer service-oriented and a passion working with dogs Responsible for the health and well-being of dogs in Daycare and Boarding Works closely with manager and staff to handle resort tasks Responsible for the sanitation of all accommodations and outdoor areas, bathing, and monitoring daycare Performs body checks to identify pre-existing conditions and/or injuries Has the ability to perform the following tasks at the request of the General Manager/Manager/Owner Run dogs from daycare or boarding to customers Personal playtimes for dogs Takes dogs outside for elimination breaks Ability to use down time effectively Job Requirements: Must complete K9 Resorts Certification Program for a Pet Care Technician Customer service-oriented QUALIFICATIONS: Education and Experience: High School diploma or equivalent Previous experience is preferred but not required Weekend and holiday hours are required (Pet Care Tech continued) Technical Skills: Computer skills including knowledge of Microsoft Windows. Proficient written and spoken communication skills. Ability to lift 50lbs Personal Characteristics: Must be able to communicate with all types of people, remain calm, mediate and problem solve Must be of moral and ethical character High level of emotional intelligence Salesmanship personality and comfort Ability to multitask Strong ability to adapt to change and support company directives A Can-Do - It is my job attitude Outgoing, positive, enthusiastic personality Must demonstrate a love for dogs Well-organized and efficient The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. ABOUT K9 RESORTS INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE At K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ. We're proud to be internationally recognized and trusted for a variety of reasons, some of which include our: Flawless customer service Cage free luxury boarding Loving and caring staff State of the art facilities Numerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets' needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of. MULTI AWARD-WINNING PET CARE K9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine. Some notable features our internationally recognized facilities offer include: Fully computerized, accurate, and reliable reservation system A top-of-the-line PetAirapy UV air purification and ventilation system Hospital-grade sanitation procedures State-of-the-art flooring systems with built-in Microban antimicrobial protection Premium Kuranda dog beds Cage-free options for maximum comfort Our team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog's needs as you see fit. WHAT MAKES K9 RESORTS DIFFERENT Our state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets' stress levels when they are boarding with us. Your dog's comfort and your peace of mind are our top priorities. On behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet's needs and exceed your expectations. Benefits Free Doggie Daycare 50% off Doggie Daycare and Boarding all other times Paid time-off
The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn. This position is responsible for the overall management of the pool food and beverage operation, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics Greets and seats guests as needed and ensure total guest satisfaction Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies Provides floor coverage as needed Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required Directs staff towards the goals of the Loews Corporation as defined by management Manages the hotel pool cabana program, to include reservations, bookings and sales. Ensures proper handling of guest checks and payment transactions Intercedes and/or fills in for employees should need occur Trains or supervises the training of all department employees Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management and fellow employees Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned
Mar 16, 2024
Full time
The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn. This position is responsible for the overall management of the pool food and beverage operation, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics Greets and seats guests as needed and ensure total guest satisfaction Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies Provides floor coverage as needed Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required Directs staff towards the goals of the Loews Corporation as defined by management Manages the hotel pool cabana program, to include reservations, bookings and sales. Ensures proper handling of guest checks and payment transactions Intercedes and/or fills in for employees should need occur Trains or supervises the training of all department employees Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management and fellow employees Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned
Pacific Hospitality Group
Huntington Beach, California
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
Mar 16, 2024
Full time
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
Champion Brands is an award-winning, community-oriented beverage distributor that sells and delivers hundreds of brands across NE Florida and SE Georgia. If you're thirsty for a FUN, fast-paced career with TONS of growth opportunities, fill out our application form by pressing "Apply Now" above! Champion Brands is currently seeking a team player to fill the position of Merchandiser. We grow our revenue by maintaining strong relationships with our retail outlets and we are looking for an experienced Merchandiser to join us in our continued success. Our Merchandisers are responsible for working closely with our sales team to make sure that our products are properly rotated, and shelves and displays are fully stocked. The ideal candidate is someone who works with a sense of urgency, detail, has excellent customer services skills and takes pride in their work. 4 day work week/Full Time SALARY: $17.00-$18.50 an hour plus OT depending on experience Essential Duties and Responsibilities: • Offers excellent customer service to our retail accounts by building relationships, having product knowledge, and assisting the sales team manage accounts in assigned territory. • Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes. • Maintains customer relationships by visiting with store managers, department managers, answering their questions; responding to special requests; describing product features. • Maintains store shelves by observing displays of Champion Brands products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products. • Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting account manager to reorder when levels appear low. • Completes call report by observing display and pricing of competitors' products. • Helps account manager with special promotions by setting-up displays at aisle ends; checking daily on special promotions; removing promotions at end of special promotion period. • Provides sales support by selling incremental space and displays. • Maintains quality results by following and enforcing standards. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Driving quality through following policy and procedure and accomplishing tasks in all areas involved, no matter how small. Paying attention to detail and showing concern for all aspects of the job and accurately checking processes and tasks. BENEFITS: PTO package starts at 90 days of service (90 days of service=10 days of PTO, 1 year-4 years= 15 days of PTO, 5 years+=20 days of PTO) Health, Dental, Vision, Life Insurance, Short Term Disability after 60 days of service Employee Assistance Program (EAP) 401k with company match after 6 months of service (4% company match for 6 months- 4 years of service, 5% company match for 5 years-9 years of service, 10% company match for 10 years +) Paternity & Maternity paid leave after 1 year of service On-site 24/7 Gym Birthday Beer Home Brew Contest! Opportunities for sporting events and concert tickets! Requirements Minimum of a High School Diploma or equivalent. Valid FL Drivers License Grocery store experience preferred. Reliable automobile transportation. Maintain automobile driving privileges and insurability. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand and stop; kneel, couch or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of the job, the employee is occasionally to both environmental conditions with activities occurring both inside and outside. The noise level in the work environment is usually moderate. Champion Brands Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $17-$18.50
Mar 14, 2024
Full time
Champion Brands is an award-winning, community-oriented beverage distributor that sells and delivers hundreds of brands across NE Florida and SE Georgia. If you're thirsty for a FUN, fast-paced career with TONS of growth opportunities, fill out our application form by pressing "Apply Now" above! Champion Brands is currently seeking a team player to fill the position of Merchandiser. We grow our revenue by maintaining strong relationships with our retail outlets and we are looking for an experienced Merchandiser to join us in our continued success. Our Merchandisers are responsible for working closely with our sales team to make sure that our products are properly rotated, and shelves and displays are fully stocked. The ideal candidate is someone who works with a sense of urgency, detail, has excellent customer services skills and takes pride in their work. 4 day work week/Full Time SALARY: $17.00-$18.50 an hour plus OT depending on experience Essential Duties and Responsibilities: • Offers excellent customer service to our retail accounts by building relationships, having product knowledge, and assisting the sales team manage accounts in assigned territory. • Determines call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes. • Maintains customer relationships by visiting with store managers, department managers, answering their questions; responding to special requests; describing product features. • Maintains store shelves by observing displays of Champion Brands products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products. • Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting account manager to reorder when levels appear low. • Completes call report by observing display and pricing of competitors' products. • Helps account manager with special promotions by setting-up displays at aisle ends; checking daily on special promotions; removing promotions at end of special promotion period. • Provides sales support by selling incremental space and displays. • Maintains quality results by following and enforcing standards. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Driving quality through following policy and procedure and accomplishing tasks in all areas involved, no matter how small. Paying attention to detail and showing concern for all aspects of the job and accurately checking processes and tasks. BENEFITS: PTO package starts at 90 days of service (90 days of service=10 days of PTO, 1 year-4 years= 15 days of PTO, 5 years+=20 days of PTO) Health, Dental, Vision, Life Insurance, Short Term Disability after 60 days of service Employee Assistance Program (EAP) 401k with company match after 6 months of service (4% company match for 6 months- 4 years of service, 5% company match for 5 years-9 years of service, 10% company match for 10 years +) Paternity & Maternity paid leave after 1 year of service On-site 24/7 Gym Birthday Beer Home Brew Contest! Opportunities for sporting events and concert tickets! Requirements Minimum of a High School Diploma or equivalent. Valid FL Drivers License Grocery store experience preferred. Reliable automobile transportation. Maintain automobile driving privileges and insurability. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand and stop; kneel, couch or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of the job, the employee is occasionally to both environmental conditions with activities occurring both inside and outside. The noise level in the work environment is usually moderate. Champion Brands Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $17-$18.50
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Mar 14, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Culinary Supervisor position will report to the Chef de Cuisine and will be responsible to coordinate the day-to-day operations of the Concessions kitchens. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Culinary Supervisor position will report to the Concessions Chef and will be responsible to coordinate the day-to-day operations of the Concessions kitchens. • Set up and prepare all food items; opening and closing duties; replenishment and rotation of stock as directed by the Concessions Chef. • Set up of non-food items for shift; high level of sanitation awareness and conscientiousness; professional, safe, and efficient manner. • Inputting daily event sheets and daily reports. • Production of menu items in a timely manner and in accordance with company standards. • Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties. • Adheres to company guidelines and house rules, always exceeds guest expectations. • Work as a team with fellow associates and other service departments within arena. Qualifications: • Must be at least 18 years of age. • Professional training through a culinary education or working in a fast-paced, high-volume fine dining restaurant/catering facility; full service casual dining preferred. • Ability to interact with co-workers. • Extensive knowledge of food and beverage menu, specials and services offered. • Ability to assure compliance with company service standards, company inventory and cash control procedures. • Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. • Ability to multi task in a fast paced, team orientated setting. • Ability to read, speak and write in English. • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds. • Ability to work all Venue events including extended hours, nights, weekends, and holidays. • Mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. • Must have two (2) to three (3) years working in a fast paced high-end club, or restaurant. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Behaviors Required Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Self-Starter: Inspired to perform without outside help Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Mar 14, 2024
Full time
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Culinary Supervisor position will report to the Chef de Cuisine and will be responsible to coordinate the day-to-day operations of the Concessions kitchens. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities The Culinary Supervisor position will report to the Concessions Chef and will be responsible to coordinate the day-to-day operations of the Concessions kitchens. • Set up and prepare all food items; opening and closing duties; replenishment and rotation of stock as directed by the Concessions Chef. • Set up of non-food items for shift; high level of sanitation awareness and conscientiousness; professional, safe, and efficient manner. • Inputting daily event sheets and daily reports. • Production of menu items in a timely manner and in accordance with company standards. • Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties. • Adheres to company guidelines and house rules, always exceeds guest expectations. • Work as a team with fellow associates and other service departments within arena. Qualifications: • Must be at least 18 years of age. • Professional training through a culinary education or working in a fast-paced, high-volume fine dining restaurant/catering facility; full service casual dining preferred. • Ability to interact with co-workers. • Extensive knowledge of food and beverage menu, specials and services offered. • Ability to assure compliance with company service standards, company inventory and cash control procedures. • Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. • Ability to multi task in a fast paced, team orientated setting. • Ability to read, speak and write in English. • Ability to lift and transport food and other items weighing up to 30 pounds, occasionally 50 pounds. • Ability to work all Venue events including extended hours, nights, weekends, and holidays. • Mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. • Must have two (2) to three (3) years working in a fast paced high-end club, or restaurant. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Behaviors Required Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Self-Starter: Inspired to perform without outside help Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Mar 13, 2024
Full time
Taylor Hospitality has recently acquired Hotel Weyanoke and is currently recruiting a Food and Beverage Front-of-House Supervisor. Are you passionate about property food and beverage? Interested in joining a dynamic team at one of Virginia's premier boutique hotels right next to Longwood University's Campus in Farmville, Virginia? Look no further than the Hotel Weyanoke, where the Taylor Hospitality team takes immense pride in delivering unparalleled accommodations and Southern hospitality. Our diverse dining experiences, such as the inviting Tap Root Tavern and the stunning Catbird Rooftop Bar, are designed to satisfy even the most discerning tastes. In addition to extraordinary dining options, we also offer exceptional catering, and unforgettable special events, creating unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $14.00 - 16.00 per hour plus event commissions, Benefits include: Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts. Role: The FB Supervisor will provide support in front-of-house operations for food and beverage. Responsibilities include ensuring the satisfaction of both guests and team members while effectively managing the operating budget and delivering exceptional service. The Food and Beverage Supervisor is expected to promote innovative ideas to drive business growth, reduce staff turnover, maintain revenue and payroll budgets, and meet productivity goals while consistently delivering excellent service. Duties and Responsibilities: Controls the sales and profitability of the restaurant. Ensures that guests' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems. Establishes and monitors standards for restaurants including but not limited to personnel administration and performance, service to guests, advertising, and publicity. Establishes and maintains effective revenue management techniques to maximize restaurant revenues; reviews and analyzes financial statements. Maintains visibility and accessibility to guests, staff, and vendors; maintains effective communication with all staff to ensure the restaurant is performing at established standards. Develops, implements, and monitors restaurant budget; oversees all accounting functions. Monitors the overall condition of the restaurant, public areas, and outside grounds; ensures that deficiencies are rectified. Establishes par levels for supplies and equipment; monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment. Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. Prepares accurate and timely reports as required. Interfaces with the Executive Chef to plan menus and pricing, review daily specials and 86'd items, and develop menu preparation and implementation. Assists staff with job functions as needed to ensure optimum service to all guests. Hires, trains, supervises, motivates, and develops restaurant staff; manages schedules and workflow. Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance. Keeps up to date on the overall activities of the team, identifying problem areas and taking corrective actions. Performs other related duties as assigned by management. Qualifications: High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Excellent customer service skills Proven leadership and business acumen skills, Proven ability to handle multiple projects and meet deadlines Strong interpersonal skills, Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player with passion, enthusiasm, focus, creativity, and a positive outlook. Bilingual skills a plus. Professional appearance and demeanor, Ability to effectively communicate with people at all levels and from various backgrounds. Proficient in Google Applications. Work Environment: Frequently required to stand, walk, sit, talk, hear Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Frequently required to climb, balance, bend, stoop, kneel or crawl Frequently required to lift/push/carry items up to 50 pounds Frequent evening and weekend work required Frequently exposure to outside weather conditions Frequently exposed to extreme heat or cold (non-weather) Additional Information: Kindly, be aware that the job description provided is a partial account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details