JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS : Checks and maintains the required par stock on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures. Maintains cleanliness and organization of assigned work area. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred No previous experience required QUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, grasping Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning.
Apr 18, 2024
Full time
JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS : Checks and maintains the required par stock on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures. Maintains cleanliness and organization of assigned work area. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred No previous experience required QUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, grasping Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning.
Starting Pay $14GENERAL SUMMARY OF DUTIES: Serve employee's needs for uniforms, accessories, storage for personal belongings. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Issue employee's garment bag and uniforms: Scan uniform barcodes on computer, File employee's garment bag on to conveyor: Check in and return employee's personal belongings in 'Bin Check' Maintain clothing computer records by scanning barcode each time uniform changes its location. Inspect uniforms for defects, repairs and tagging Check and inspect all items to ensure they are in good repair; Prepare all soiled uniforms for laundry by scanning, checking pockets, turning right side out, and sorting. Receive all clean uniforms returned from laundry and dry cleaning by scanning and placing in numerical order; Maintain a clean and safe work environment; Regular, predictable attendance; Other tasks as may be assigned. PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to speak, read, and understand English and to understand and comply with all company and departmental rules and regulations, policies and procedures. Ability to recognize differences in number sequences and file in number sequence. Ability to perform basic math. Ability to contribute to the team effort. Skill in establishing and maintaining effective working relationships with staff. Maintain professional appearance at all times and conform to company dress code requirements. Must be able to work under pressure with constant changing priorities while maintaining pleasant personality and even temperament. EDUCATION AND EXPERIENCE:Education: High school education or equivalent.Experience: Previous experience is preferred but not required.Certificate/License: None required TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position)Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom bending over, climbing, balancing; occasional walking, reaching overhead, pushing/pulling, lifting/carrying of up to 10 pounds, repetitive use of both hands with light grasping and finger dexterity; frequent standing, near/far vision acuity, depth of perception, field of vision, accommodation and absence of color blindness. May perform simple tasks, simple reading, writing and math skills, spatial, form and clerical perception, follow instructions, memorize, problem solve and use independent judgment and decision-making skills. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
Apr 14, 2024
Full time
Starting Pay $14GENERAL SUMMARY OF DUTIES: Serve employee's needs for uniforms, accessories, storage for personal belongings. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Issue employee's garment bag and uniforms: Scan uniform barcodes on computer, File employee's garment bag on to conveyor: Check in and return employee's personal belongings in 'Bin Check' Maintain clothing computer records by scanning barcode each time uniform changes its location. Inspect uniforms for defects, repairs and tagging Check and inspect all items to ensure they are in good repair; Prepare all soiled uniforms for laundry by scanning, checking pockets, turning right side out, and sorting. Receive all clean uniforms returned from laundry and dry cleaning by scanning and placing in numerical order; Maintain a clean and safe work environment; Regular, predictable attendance; Other tasks as may be assigned. PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to speak, read, and understand English and to understand and comply with all company and departmental rules and regulations, policies and procedures. Ability to recognize differences in number sequences and file in number sequence. Ability to perform basic math. Ability to contribute to the team effort. Skill in establishing and maintaining effective working relationships with staff. Maintain professional appearance at all times and conform to company dress code requirements. Must be able to work under pressure with constant changing priorities while maintaining pleasant personality and even temperament. EDUCATION AND EXPERIENCE:Education: High school education or equivalent.Experience: Previous experience is preferred but not required.Certificate/License: None required TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position)Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom bending over, climbing, balancing; occasional walking, reaching overhead, pushing/pulling, lifting/carrying of up to 10 pounds, repetitive use of both hands with light grasping and finger dexterity; frequent standing, near/far vision acuity, depth of perception, field of vision, accommodation and absence of color blindness. May perform simple tasks, simple reading, writing and math skills, spatial, form and clerical perception, follow instructions, memorize, problem solve and use independent judgment and decision-making skills. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
Starting Pay $14GENERAL SUMMARY OF DUTIES: Serve employee's needs for uniforms, accessories, storage for personal belongings. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Issue employee's garment bag and uniforms: Scan uniform barcodes on computer, File employee's garment bag on to conveyor: Check in and return employee's personal belongings in 'Bin Check' Maintain clothing computer records by scanning barcode each time uniform changes its location. Inspect uniforms for defects, repairs and tagging Check and inspect all items to ensure they are in good repair; Prepare all soiled uniforms for laundry by scanning, checking pockets, turning right side out, and sorting. Receive all clean uniforms returned from laundry and dry cleaning by scanning and placing in numerical order; Maintain a clean and safe work environment; Regular, predictable attendance; Other tasks as may be assigned. PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to speak, read, and understand English and to understand and comply with all company and departmental rules and regulations, policies and procedures. Ability to recognize differences in number sequences and file in number sequence. Ability to perform basic math. Ability to contribute to the team effort. Skill in establishing and maintaining effective working relationships with staff. Maintain professional appearance at all times and conform to company dress code requirements. Must be able to work under pressure with constant changing priorities while maintaining pleasant personality and even temperament. EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: Previous experience is preferred but not required.Certificate/License: None required TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position)Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom bending over, climbing, balancing; occasional walking, reaching overhead, pushing/pulling, lifting/carrying of up to 10 pounds, repetitive use of both hands with light grasping and finger dexterity; frequent standing, near/far vision acuity, depth of perception, field of vision, accommodation and absence of color blindness. May perform simple tasks, simple reading, writing and math skills, spatial, form and clerical perception, follow instructions, memorize, problem solve and use independent judgment and decision-making skills. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
Apr 14, 2024
Full time
Starting Pay $14GENERAL SUMMARY OF DUTIES: Serve employee's needs for uniforms, accessories, storage for personal belongings. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Issue employee's garment bag and uniforms: Scan uniform barcodes on computer, File employee's garment bag on to conveyor: Check in and return employee's personal belongings in 'Bin Check' Maintain clothing computer records by scanning barcode each time uniform changes its location. Inspect uniforms for defects, repairs and tagging Check and inspect all items to ensure they are in good repair; Prepare all soiled uniforms for laundry by scanning, checking pockets, turning right side out, and sorting. Receive all clean uniforms returned from laundry and dry cleaning by scanning and placing in numerical order; Maintain a clean and safe work environment; Regular, predictable attendance; Other tasks as may be assigned. PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to speak, read, and understand English and to understand and comply with all company and departmental rules and regulations, policies and procedures. Ability to recognize differences in number sequences and file in number sequence. Ability to perform basic math. Ability to contribute to the team effort. Skill in establishing and maintaining effective working relationships with staff. Maintain professional appearance at all times and conform to company dress code requirements. Must be able to work under pressure with constant changing priorities while maintaining pleasant personality and even temperament. EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: Previous experience is preferred but not required.Certificate/License: None required TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL WORKING CONDITIONS: Work is performed in a warehouse type environment which may entail various conditions of hot, cold, noisy, dimly lit or brightly illuminated, moving objects, and exposure to fumes/odors, dirt/dust. Work may require learning to operate electrical, mechanical and flame/heat-generated devices, (Ironer and press) Work requires learning simple computer skills. Work entails constant contact with staff and employee/customers. Work entails verbal contact and/or face-to-face contact. TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position)Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Requires seldom bending over, climbing, balancing; occasional walking, reaching overhead, pushing/pulling, lifting/carrying of up to 10 pounds, repetitive use of both hands with light grasping and finger dexterity; frequent standing, near/far vision acuity, depth of perception, field of vision, accommodation and absence of color blindness. May perform simple tasks, simple reading, writing and math skills, spatial, form and clerical perception, follow instructions, memorize, problem solve and use independent judgment and decision-making skills. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS: Checks and maintains the required par stock on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures. Maintains cleanliness and organization of assigned work area. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks.EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred No previous experience requiredQUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, graspingPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)
Apr 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS: Checks and maintains the required par stock on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures. Maintains cleanliness and organization of assigned work area. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks.EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred No previous experience requiredQUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, graspingPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Observes and patrols pool enforcing safety regulations. Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed. Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction. Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift. Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area Other duties as assigned Responsibilities Ensure the pool and beach area is setup, clean, stocked and ready for the day's demands (chairs, chaise lounge, garbage, towel hut and surrounding area). Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. Ensure the guests have exceptional service Qualifications Some experience in hospitality. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Ability to count High school graduate or equivalent. Previous guest relations and/or training. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 19, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Dutch Valley Restaurant - Dutchman Hospitality Group
Sugarcreek, Ohio
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
Apr 19, 2024
Full time
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
Dutch Valley Restaurant - Dutchman Hospitality Group
Sugarcreek, Ohio
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
Apr 19, 2024
Full time
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
Dutch Valley Restaurant - Dutchman Hospitality Group
Sugarcreek, Ohio
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
Apr 18, 2024
Full time
Dutch Valley Restaurant is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay: $12.00/hour Our team members enjoy: Free buffet/salad bar lunches DHG Discounts - merchandise/lodging/shows for staff Sundays off Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program Free access to SmartDollar What you'll be doing Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Skills you'll bring along Smile and help guests at buffet or salad bar Keep buffet or salad bar fresh and clean Keep the floor around the salad bar clean Help disabled guests Tell guests about area attractions Pay: $12.00/hour Job Type No Sunday hours Part-time flexible schedule Work rotating schedules including some evenings, weekends and holidays. Hours vary between first and second shift. On-the-job training provided Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available Medical and supplemental insurances are available for employees who work at least 30 hours/week.
JOB SUMMARY: Handles the repair of entertainers costumes and assists entertainers in costume changes and hospitality. Provides support for the Outdoor Concert serie KEY JOB FUNCTIONS : Manually repairs costumes for entertainers with sewing needle and thread. Assists entertainers in costume changes. Uses sewing machine, iron and steamer Arranges dry cleaning or laundry for the entertainer. Uses the computer on Harrah s system to order from the warehouse and room service. Stays in contact with contract coordinators and tour managers to discuss hospitality riders and do any necessary shopping. If needed, to change flight and limo schedules, print boarding passes and set lists for the concert. Arranges and handles meet and greet with the entertainer, VIP hosts and guests and sometimes with security. Arrange special occasions backstage like birthdays or other surprises. Oversees the entertainers green room with hospitality and their guests. Order and serve dinners if requested. Assures SSR is cleared after the show to re-open as the night club. Oversees all dressing rooms at SSR including Peek dancers and beverage servers. Responsible for maintenance of dressing rooms and repairs as well for Harvey s Cabaret Improv and Harrah s Center Stage. Stores and takes care of all Harrah s owned costumes. Outdoor Concert Series: Arranges black and white towel delivery for dressing room trailers and stage Outdoor Concert Series: Launders black towels and returns to SSR Outdoor Concert Series: Provides costume ironing/steaming when needed, assures the dressing rooms are up-to-date Outdoor Concert Series: Assists with Meet & Greets and Fan Package Outdoor Concert Series: Provides support for the Summer Concert Backstage Specialist EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous experience as a Dressing Room Attendant preferred QUALIFICATIONS: Must be able to speak, read, write, and understand English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated busine Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedure PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Auditory range must include near and far distances. Visual field must include near and far distances. Ability to stand/walk for 8 hours. Mobility to move quickly through the property Ability to work rapidly under pressure Ability to lift costumes weighing up to 20 lbs. Ability to frequently tolerate high noise level Ability to work in a dark environment May be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Apr 18, 2024
Full time
JOB SUMMARY: Handles the repair of entertainers costumes and assists entertainers in costume changes and hospitality. Provides support for the Outdoor Concert serie KEY JOB FUNCTIONS : Manually repairs costumes for entertainers with sewing needle and thread. Assists entertainers in costume changes. Uses sewing machine, iron and steamer Arranges dry cleaning or laundry for the entertainer. Uses the computer on Harrah s system to order from the warehouse and room service. Stays in contact with contract coordinators and tour managers to discuss hospitality riders and do any necessary shopping. If needed, to change flight and limo schedules, print boarding passes and set lists for the concert. Arranges and handles meet and greet with the entertainer, VIP hosts and guests and sometimes with security. Arrange special occasions backstage like birthdays or other surprises. Oversees the entertainers green room with hospitality and their guests. Order and serve dinners if requested. Assures SSR is cleared after the show to re-open as the night club. Oversees all dressing rooms at SSR including Peek dancers and beverage servers. Responsible for maintenance of dressing rooms and repairs as well for Harvey s Cabaret Improv and Harrah s Center Stage. Stores and takes care of all Harrah s owned costumes. Outdoor Concert Series: Arranges black and white towel delivery for dressing room trailers and stage Outdoor Concert Series: Launders black towels and returns to SSR Outdoor Concert Series: Provides costume ironing/steaming when needed, assures the dressing rooms are up-to-date Outdoor Concert Series: Assists with Meet & Greets and Fan Package Outdoor Concert Series: Provides support for the Summer Concert Backstage Specialist EDUCATION and/or EXPERIENCE: High school diploma or equivalent Previous experience as a Dressing Room Attendant preferred QUALIFICATIONS: Must be able to speak, read, write, and understand English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated busine Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedure PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Auditory range must include near and far distances. Visual field must include near and far distances. Ability to stand/walk for 8 hours. Mobility to move quickly through the property Ability to work rapidly under pressure Ability to lift costumes weighing up to 20 lbs. Ability to frequently tolerate high noise level Ability to work in a dark environment May be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 16, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled. Follow maintenance program and cleaning schedule. Other duties as assigned. Responsibilities Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications. Qualifications Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Food safety certification preferred. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of serviceOur Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS: Checks and maintains the required par stock on assigned station. Obtains replacement stock from inventory in accordance with established procedures. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests' special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks. Must be able to interact with high profile guests while maintaining a professional demeanor. Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing. Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Busses all dirty glasses, plates, and silverware to appropriate cleaning area. Restocks bar as needed with appropriate glasses, condiments, garnishes, and alcohol/non-alcohol products. Good knowledge of alcoholic and non-alcoholic beverages and the ability to describe all food and beverage items to the guest. Acknowledges, greets, and converses with customers who approach the bar. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred Previous bar experience preferred.QUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, grasping Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environmentPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 15, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of serviceOur Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS: Checks and maintains the required par stock on assigned station. Obtains replacement stock from inventory in accordance with established procedures. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests' special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks. Must be able to interact with high profile guests while maintaining a professional demeanor. Greets and welcomes all guests in a pleasant and professional manner. Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing. Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Busses all dirty glasses, plates, and silverware to appropriate cleaning area. Restocks bar as needed with appropriate glasses, condiments, garnishes, and alcohol/non-alcohol products. Good knowledge of alcoholic and non-alcoholic beverages and the ability to describe all food and beverage items to the guest. Acknowledges, greets, and converses with customers who approach the bar. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred Previous bar experience preferred.QUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, grasping Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environmentPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOBSUMMARY:The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare Food & beverages per guest's request ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by Management Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints QUALIFICATIONS: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOBSUMMARY:The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare Food & beverages per guest's request ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by Management Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints QUALIFICATIONS: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Responsible for providing outstanding customer service to guests by greeting, delivering food, and bussing while using service initiatives. About Us: Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. Previous cash handling/customer service experience preferred. Qualifications: Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 14, 2024
Full time
Responsible for providing outstanding customer service to guests by greeting, delivering food, and bussing while using service initiatives. About Us: Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Description: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area. Remove dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers carts in confined spaces. Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters. Change out pop bibs as needed throughout shift. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Maintains all equipment in proper fashion. Adheres to regulatory, safety, departmental and company policies. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. Previous cash handling/customer service experience preferred. Qualifications: Must be able to perform multiple tasks simultaneously. Must be a team player. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Able to be on feet for entire shift. Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Job Summary The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverages per guest's request. Essential Job Functions: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer. Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints. Qualifications: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Availability to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays. Physical, Mental and Environmental Demands: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
Job Summary The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverages per guest's request. Essential Job Functions: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Makes drinks to order in accordance with established recipes and time guidelines. Delivers product to customer in timely manner. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist management in getting food product to customer. Assist in training new attendants and new management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Attend mandatory meetings and training classes as assigned. Resolve guest complaints expeditiously and inform Management of the complaints. Qualifications: Must have 6 months previous cash handling experience. Must be able to work any day, any time, any shift. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Availability to work flexible hours that may include early morning, evenings, weekends, nights and/or holidays. Physical, Mental and Environmental Demands: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS:Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customer needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or food service establishment preferredQUALIFICATIONS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspectionPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. JOB SUMMARY: This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. KEY JOB FUNCTIONS:Develops Enthusiastically Satisfied Customers All of the Time Welcomes and connect with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales. Responds to customer needs and says thank you to every customer. Maintains customer service area and equipment in a clean and appealing manner. Demonstrates 'just say yes' behavior when taking care of customer needs. Maintains Quality Store Operations Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards. Follows store policies and procedures for operational flow at each station. Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player. Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows standards for merchandising, stocking, rotating and storing all products. Performs equipment maintenance in accordance with preventative maintenance checklist. Financial Contribution Follows cash handling and register policies Follows inventory stocking and recording guidelines Takes Responsibility to Learn All Aspects of the Barista Position Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferred Previous experience working in espresso or food service establishment preferredQUALIFICATIONS: Literate and fluent in English Excellent communication and guest service skills Good math and money handling skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the outlet area Ability to hear and use visual inspectionPositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).