Title: Café Supervisor Reports to: General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café standards are consistently met. The Café Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the development of Team Members. Responsibilities: Ensures that Au Bon Pain's guest-first philosophy is practiced by every team member on assigned shift; responds to guest needs as required and coaches and directs the team to perform their duties to exceed guest expectations. Resolves guest issues that may arise to maintain Au Bon Pain's quality standards. Provides training, coaching and direction to team members on assigned shift; ensures everyone works as a team to maintain consistency of the café operations and to maximize the guest experience. Creates an environment of dignity and respect for all team members and fosters an atmosphere of positive morale. Manages all cash handling procedures during assigned shift; maintains the integrity of all safe, register drawers and deposit transactions to ensure adherence to Au Bon Pain's cash handling policies. Ensures all team members are trained on cash procedures to reduce the potential for errors; reports any variance to policy to the General Manager or Regional Vice President. Maintains adequate production levels during assigned shift by verifying the accuracy of entries into the food cost management system; maintains appropriate levels of product during assigned shift to ensure guest satisfaction and adherence to production levels. Verifies the accuracy of deliveries and ensures team members are effectively utilizing portion control guidelines and recipe standards. Effectively runs designated shift and performs any and all duties to ensure the smooth operation of the café and that consistent standards are adhered to. May assist in working stations as necessary to ensure guest needs are met. Other related responsibilities as assigned. Minimum Qualifications: A High School Diploma or equivalent is required; a college degree is highly desirable. A minimum of one year of experience in a crew lead position in a restaurant/retail/customer service environment is required, with a proven ability to train and direct others. A combination of practical experience and/or education will be considered as an alternative. This person must have ServSafe certification or the ability to become certified within the first 30 days of employment. Must possess basic knowledge of data entry, spreadsheet manipulation, and corresponding through email. Physical Requirements: Ability to maintain a stationary position (e.g. standing) for extended periods of time - constantly Ability to move around the café to attend to needs of customers and staff - constantly Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds - frequently Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height - frequently Ability to shift position in multiple directions and orientations to work all stations on the food preparation line (e.g. bending and twisting) - frequently Ability to position self to reach items under counter height - frequently Ability to tolerate exposure to commercial cleaning solvents - frequently AN EQUAL OPPORTUNITY EMPLOYER ABP is an equal opportunity employer. We afford equal opportunity to all team members and applicants without regard to race, color, religion, marital status, national origin, disability, military status or veteran of the Vietnam era, sexual orientation, sex, age, or any category protected by law. We value diversity among our team members and the unique perspective this brings to our Company. Copyright Au Bon Pain 2017 Other details Pay Type Hourly Hiring Rate $20.00 Apply Now
Mar 19, 2024
Full time
Title: Café Supervisor Reports to: General Manager/Manager Department: Operations FLSA Status: Non-exempt Position Summary: The Café Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and café standards are consistently met. The Café Supervisor assists the café manager with daily operating procedures, such as maintaining café operations, ensuring product quality, maximizing financial contributions, and supervising the development of Team Members. Responsibilities: Ensures that Au Bon Pain's guest-first philosophy is practiced by every team member on assigned shift; responds to guest needs as required and coaches and directs the team to perform their duties to exceed guest expectations. Resolves guest issues that may arise to maintain Au Bon Pain's quality standards. Provides training, coaching and direction to team members on assigned shift; ensures everyone works as a team to maintain consistency of the café operations and to maximize the guest experience. Creates an environment of dignity and respect for all team members and fosters an atmosphere of positive morale. Manages all cash handling procedures during assigned shift; maintains the integrity of all safe, register drawers and deposit transactions to ensure adherence to Au Bon Pain's cash handling policies. Ensures all team members are trained on cash procedures to reduce the potential for errors; reports any variance to policy to the General Manager or Regional Vice President. Maintains adequate production levels during assigned shift by verifying the accuracy of entries into the food cost management system; maintains appropriate levels of product during assigned shift to ensure guest satisfaction and adherence to production levels. Verifies the accuracy of deliveries and ensures team members are effectively utilizing portion control guidelines and recipe standards. Effectively runs designated shift and performs any and all duties to ensure the smooth operation of the café and that consistent standards are adhered to. May assist in working stations as necessary to ensure guest needs are met. Other related responsibilities as assigned. Minimum Qualifications: A High School Diploma or equivalent is required; a college degree is highly desirable. A minimum of one year of experience in a crew lead position in a restaurant/retail/customer service environment is required, with a proven ability to train and direct others. A combination of practical experience and/or education will be considered as an alternative. This person must have ServSafe certification or the ability to become certified within the first 30 days of employment. Must possess basic knowledge of data entry, spreadsheet manipulation, and corresponding through email. Physical Requirements: Ability to maintain a stationary position (e.g. standing) for extended periods of time - constantly Ability to move around the café to attend to needs of customers and staff - constantly Ability to move, lift and handle equipment, supplies and other objects weighing up to 50 pounds - frequently Ability to position self to move items weighing up to 50 pounds from floor to shelves and to cabinets above and below counter height - frequently Ability to shift position in multiple directions and orientations to work all stations on the food preparation line (e.g. bending and twisting) - frequently Ability to position self to reach items under counter height - frequently Ability to tolerate exposure to commercial cleaning solvents - frequently AN EQUAL OPPORTUNITY EMPLOYER ABP is an equal opportunity employer. We afford equal opportunity to all team members and applicants without regard to race, color, religion, marital status, national origin, disability, military status or veteran of the Vietnam era, sexual orientation, sex, age, or any category protected by law. We value diversity among our team members and the unique perspective this brings to our Company. Copyright Au Bon Pain 2017 Other details Pay Type Hourly Hiring Rate $20.00 Apply Now
Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Mar 15, 2024
Full time
Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Mar 19, 2024
Full time
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS + A ssist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. + Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. + Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower , supplies, and equipment to ensure positive guest experience. + Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. + Attend/ Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. + Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. + Assist in regulation of distribution of necessary supplies. + Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position . Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities . Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. + Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process . + Requires good communication skills, both verbal and written. + Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. + Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. + Knowledge of hotel food and beverage operations . + Knowledge of food and alcoholic beverages. + Must possess basic computational ability . + Must possess basic computer skills. + Budgetary analysis capabilities required . + Knowledge of food service techniques and cost controls such as manpower , productivity, food cost and other expenses. + Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands + Most work tasks are performed outdoors . Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. + Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. + Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. + Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. + Talking and hearing occur continuously in the process of communicating with guest s, supervisors and subordinates. + Mu st be able to lift up to 15 - 40 l bs on a regular and continuing basis. + Must be able to lift trays of food or food items weighing up to 30 lbs. frequently . + Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. + Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. + Must be able to exert well-paced ability in limited space. + Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. + Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. + Requires manual dexterity to use and operate all necessary equipment. + Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed . QUALIFICATION STANDARDS Education High school or equivalent education required . Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred . Licenses or Certificates Maui County Liquor Card required . CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearanc e per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Mar 15, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS + A ssist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. + Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. + Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower , supplies, and equipment to ensure positive guest experience. + Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. + Attend/ Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. + Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. + Assist in regulation of distribution of necessary supplies. + Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position . Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities . Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. + Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process . + Requires good communication skills, both verbal and written. + Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. + Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. + Knowledge of hotel food and beverage operations . + Knowledge of food and alcoholic beverages. + Must possess basic computational ability . + Must possess basic computer skills. + Budgetary analysis capabilities required . + Knowledge of food service techniques and cost controls such as manpower , productivity, food cost and other expenses. + Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands + Most work tasks are performed outdoors . Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. + Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. + Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. + Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. + Talking and hearing occur continuously in the process of communicating with guest s, supervisors and subordinates. + Mu st be able to lift up to 15 - 40 l bs on a regular and continuing basis. + Must be able to lift trays of food or food items weighing up to 30 lbs. frequently . + Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. + Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. + Must be able to exert well-paced ability in limited space. + Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. + Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. + Requires manual dexterity to use and operate all necessary equipment. + Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed . QUALIFICATION STANDARDS Education High school or equivalent education required . Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred . Licenses or Certificates Maui County Liquor Card required . CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearanc e per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS Assist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. Attend/Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. Assist in regulation of distribution of necessary supplies. Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Budgetary analysis capabilities required. Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed outdoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Must be able to lift up to 15 - 40lbs on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred. Licenses or Certificates Maui County Liquor Card required. CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Mar 14, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS Assist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. Attend/Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. Assist in regulation of distribution of necessary supplies. Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Budgetary analysis capabilities required. Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed outdoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Must be able to lift up to 15 - 40lbs on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred. Licenses or Certificates Maui County Liquor Card required. CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Details Job Location St.Lawrence County - Canton, NY Position Type Seasonal Salary Range $15.00 - $17.10 Hourly Description Position Type/Expected Hours Of Work - Monday: 10am-6pm, Tuesday-Friday 6am-6pm, and Saturday: 6am-2pm Qualifications - At least 18 years of age, Ability to perform essential functions, prior kitchen aide experience preferred. Work Authorization/Security Clearance - Authorized to work in the United States and pass all background clearances. Summary/Objective - The Kitchen Aides' duties are to follow all kitchen guidelines, keep up maintenance, housekeeping, assist waterfront staff, and run the snack bar when needed. Essential Functions - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food preparation with NYS DOH regulations. Food serving/preparation. Clean up of area and utensils. Competencies - Ethical Conduct. Time Management. Organizational Skills. Ability to follow instructions and food preparation guidelines Project Management Skills Kitchen Safety Skills Supervisory Responsibility - Campers Travel - None Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. Other Duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs. Wage Range - $15.00-$17.10/Hour, Based on education and experience
Mar 13, 2024
Full time
Job Details Job Location St.Lawrence County - Canton, NY Position Type Seasonal Salary Range $15.00 - $17.10 Hourly Description Position Type/Expected Hours Of Work - Monday: 10am-6pm, Tuesday-Friday 6am-6pm, and Saturday: 6am-2pm Qualifications - At least 18 years of age, Ability to perform essential functions, prior kitchen aide experience preferred. Work Authorization/Security Clearance - Authorized to work in the United States and pass all background clearances. Summary/Objective - The Kitchen Aides' duties are to follow all kitchen guidelines, keep up maintenance, housekeeping, assist waterfront staff, and run the snack bar when needed. Essential Functions - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food preparation with NYS DOH regulations. Food serving/preparation. Clean up of area and utensils. Competencies - Ethical Conduct. Time Management. Organizational Skills. Ability to follow instructions and food preparation guidelines Project Management Skills Kitchen Safety Skills Supervisory Responsibility - Campers Travel - None Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. Other Duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs. Wage Range - $15.00-$17.10/Hour, Based on education and experience
Summary Fresh air, nature, and clean linens! This is a unique opportunity to work outdoors in some of the country's most popular national parks. As a Laundry Attendant, you play a critical role in what makes Under Canvas so unique, providing our guests with crisp linens and fresh towels as they sleep under the stars. Reporting to a Laundry Supervisor, you will work with a team of peers to clean and restock linens for a camp location. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain a supply of clean linens and towels Sort used linens, load washers, run the wash cycle, dry, fold, and restock Assist team members throughout the camp as necessary to ensure high standards of service for all guests Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Maintain a clean laundry area and follow proper OSHA/HAZCOM procedures Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Friendly, team oriented, and ability to follow direction Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 12, 2024
Full time
Summary Fresh air, nature, and clean linens! This is a unique opportunity to work outdoors in some of the country's most popular national parks. As a Laundry Attendant, you play a critical role in what makes Under Canvas so unique, providing our guests with crisp linens and fresh towels as they sleep under the stars. Reporting to a Laundry Supervisor, you will work with a team of peers to clean and restock linens for a camp location. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain a supply of clean linens and towels Sort used linens, load washers, run the wash cycle, dry, fold, and restock Assist team members throughout the camp as necessary to ensure high standards of service for all guests Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Maintain a clean laundry area and follow proper OSHA/HAZCOM procedures Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Friendly, team oriented, and ability to follow direction Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Kitchen Aide - Dodge Pond - St. Lawrence County Job Details Job Location St.Lawrence County - Canton, NY Position Type Seasonal Salary Range $15.00 - $17.10 Hourly Description Position Type/Expected Hours Of Work - Monday: 10am-6pm, Tuesday-Friday 6am-6pm, and Saturday: 6am-2pm Qualifications - At least 18 years of age, Ability to perform essential functions, prior kitchen aide experience preferred. Work Authorization/Security Clearance -Authorized to work in the United States and pass all background clearances. Summary/Objective - The Kitchen Aides' duties are to follow all kitchen guidelines, keep up maintenance, housekeeping, assist waterfront staff, and run the snack bar when needed. Essential Functions - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food preparation with NYS DOH regulations. Food serving/preparation. Clean up of area and utensils. Competencies - Ethical Conduct. Time Management. Organizational Skills. Ability to follow instructions and food preparation guidelines Project Management Skills Kitchen Safety Skills Supervisory Responsibility - Campers Travel -None Work Environment -This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. Other Duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs. Wage Range -$15.00-$17.10/Hour, Based on education and experience
Mar 12, 2024
Full time
Kitchen Aide - Dodge Pond - St. Lawrence County Job Details Job Location St.Lawrence County - Canton, NY Position Type Seasonal Salary Range $15.00 - $17.10 Hourly Description Position Type/Expected Hours Of Work - Monday: 10am-6pm, Tuesday-Friday 6am-6pm, and Saturday: 6am-2pm Qualifications - At least 18 years of age, Ability to perform essential functions, prior kitchen aide experience preferred. Work Authorization/Security Clearance -Authorized to work in the United States and pass all background clearances. Summary/Objective - The Kitchen Aides' duties are to follow all kitchen guidelines, keep up maintenance, housekeeping, assist waterfront staff, and run the snack bar when needed. Essential Functions - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food preparation with NYS DOH regulations. Food serving/preparation. Clean up of area and utensils. Competencies - Ethical Conduct. Time Management. Organizational Skills. Ability to follow instructions and food preparation guidelines Project Management Skills Kitchen Safety Skills Supervisory Responsibility - Campers Travel -None Work Environment -This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds. Other Duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs. Wage Range -$15.00-$17.10/Hour, Based on education and experience
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 11, 2024
Full time
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Job Details Job Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Full-Time/Part-Time Education Level None Salary Range $18.86 - $18.86 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Mar 04, 2024
Full time
Job Details Job Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Full-Time/Part-Time Education Level None Salary Range $18.86 - $18.86 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 04, 2024
Full time
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Job Details Job Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Education Level None Salary Range $18.50 - $18.50 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Mar 04, 2024
Full time
Job Details Job Location Hotel Trio Healdsburg - Healdsburg, CA Position Type Part Time Education Level None Salary Range $18.50 - $18.50 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION PURPOSE Setup, serve, and maintain food and beverage items for guests in a friendly, professional, and timely manner while creating a safe and clean environment. Ensure consistency with brand standards. ESSENTIAL RESPONSIBILITIES Set up complimentary breakfast areas. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner. Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance. Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors. Clean highchairs. Break down all stations and return dirty dishes to kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by direct and indirect Supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to work in extreme temperatures like freezers (-10F) and kitchens (F), possible for one (1) hour or more. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to perform job function with attention to detail speed and accuracy. Must be available to work a varied schedule that may include evenings nights weekends and holidays. Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner. Must have thorough knowledge of hotel products and guest services. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette. Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Ability to read comprehend and write simple instructions and/or short correspondence and memos. Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy. EDUCATION High School diploma or equivalent required. EXPERIENCE 1 Year previous customer service experience required. LICENSES OR CERTIFICATIONS Must be able to obtain and provide Food Handlers card as required by city/county/state. GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.