Caesars Entertainment
Pompano Beach, Florida
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
AdventHealth
Orlando, Florida
All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth East Campus is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Day Shift: Full-Time Varied shifts Monday to Sunday Location: AdventHealth East Orlando The community you'll be caring for: Faith based & mission driven organization Central Florida's premier multi-specialty medical group Comprehensive Employee Benefits such as Educational Reimbursement CREATION Health employee wellness and lifestyle programs Positive working climate to support a work life balance Your role Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc. Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed Adheres to all sanitation and safety standards Performs cleaning and sanitizing duties according to established NS guideline Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out\ not throwing out product Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices Ensures availability of serving utensils, china, and carryout containers; keeps area stocked Performs other duties as assigned or directed to ensure a smooth operation of the department.Follows AH Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards Qualifications What You Will Need to Succeed: Required: Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings. Ability to read, write and speak English effectively. Preferred: High School Diploma or G.E.D. Previous experience in the hospitality industry to include front of the house, back of the house and customer service Previous cash register\ cash handling experience Serv Safe or equivalent The Big Picture Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas. These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc. NSG must operate the cash register with speed and accuracy while providing world-class service. This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned. NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling. It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors. All sanitation, safety, cleanliness, food storage and food handling standards must be followed. This role may be expected to clean and/or stock throughout the shift. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth East Orlando Schedule: Full-time Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth East Campus is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Day Shift: Full-Time Varied shifts Monday to Sunday Location: AdventHealth East Orlando The community you'll be caring for: Faith based & mission driven organization Central Florida's premier multi-specialty medical group Comprehensive Employee Benefits such as Educational Reimbursement CREATION Health employee wellness and lifestyle programs Positive working climate to support a work life balance Your role Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc. Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed Adheres to all sanitation and safety standards Performs cleaning and sanitizing duties according to established NS guideline Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out\ not throwing out product Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices Ensures availability of serving utensils, china, and carryout containers; keeps area stocked Performs other duties as assigned or directed to ensure a smooth operation of the department.Follows AH Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards Qualifications What You Will Need to Succeed: Required: Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings. Ability to read, write and speak English effectively. Preferred: High School Diploma or G.E.D. Previous experience in the hospitality industry to include front of the house, back of the house and customer service Previous cash register\ cash handling experience Serv Safe or equivalent The Big Picture Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas. These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc. NSG must operate the cash register with speed and accuracy while providing world-class service. This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned. NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling. It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors. All sanitation, safety, cleanliness, food storage and food handling standards must be followed. This role may be expected to clean and/or stock throughout the shift. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth East Orlando Schedule: Full-time Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
AdventHealth
Kissimmee, Florida
All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth Kissimmee is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Day Shift: Full-Time Varied shifts Monday to Sunday Location: AdventHealth Kissimmee The community you'll be caring for: Faith based & mission driven organization Central Florida's premier multi-specialty medical group Comprehensive Employee Benefits such as Educational Reimbursement CREATION Health employee wellness and lifestyle programs Positive working climate to support a work life balance Your role Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc. Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed Adheres to all sanitation and safety standards Performs cleaning and sanitizing duties according to established NS guideline Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out\ not throwing out product Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices Ensures availability of serving utensils, china, and carryout containers; keeps area stocked Performs other duties as assigned or directed to ensure a smooth operation of the department.Follows AH Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards Qualifications What You Will Need to Succeed: Required: Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings. Ability to read, write and speak English effectively. Preferred: High School Diploma or G.E.D. Previous experience in the hospitality industry to include front of the house, back of the house and customer service Previous cash register\ cash handling experience Serv Safe or equivalent The Big Picture Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas. These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc. NSG must operate the cash register with speed and accuracy while providing world-class service. This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned. NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling. It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors. All sanitation, safety, cleanliness, food storage and food handling standards must be followed. This role may be expected to clean and/or stock throughout the shift. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Kissimmee Schedule: Full-time Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth Kissimmee is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Day Shift: Full-Time Varied shifts Monday to Sunday Location: AdventHealth Kissimmee The community you'll be caring for: Faith based & mission driven organization Central Florida's premier multi-specialty medical group Comprehensive Employee Benefits such as Educational Reimbursement CREATION Health employee wellness and lifestyle programs Positive working climate to support a work life balance Your role Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc. Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed Adheres to all sanitation and safety standards Performs cleaning and sanitizing duties according to established NS guideline Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out\ not throwing out product Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices Ensures availability of serving utensils, china, and carryout containers; keeps area stocked Performs other duties as assigned or directed to ensure a smooth operation of the department.Follows AH Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards Qualifications What You Will Need to Succeed: Required: Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings. Ability to read, write and speak English effectively. Preferred: High School Diploma or G.E.D. Previous experience in the hospitality industry to include front of the house, back of the house and customer service Previous cash register\ cash handling experience Serv Safe or equivalent The Big Picture Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas. These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc. NSG must operate the cash register with speed and accuracy while providing world-class service. This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned. NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling. It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors. All sanitation, safety, cleanliness, food storage and food handling standards must be followed. This role may be expected to clean and/or stock throughout the shift. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Kissimmee Schedule: Full-time Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.