3950 Hinkleville Rd Paducah, KY 42001 Starting Pay for Kitchen Closer: $12.25 per hour for closing shift (Crew pay = $11.50/hr + $0.75/hr closing shift differential) We are seeking friendly, energetic and dependable team members for our Burger King Crew! Our family owned and operated business highly values our Team and are committed to assisting you in your journey and supporting your personal ambitions on your pathway to success! Perks: Flexible Schedule We help you balance and work around school schedules, commitments, sports, fine arts, etc. as well as family and social activities Birthday Off - Get your Birthday off every year! We are CLOSED on EASTER, THANKSGIVING AND CHRISTMAS so that you can spend time with family and friends! Referral Program Refer a friend and earn extra cash Employee Scholarships Opportunities for eligible employee students to assist in education Team Member Discounted Meal Anniversary Recognition We value our team and highly appreciate our team dedication and loyalty Promotion Opportunities and Training - We look to promote within and help our Team Members grow Responsibilities: Our Crew Members are responsible for greeting guests, order taking, preparing/cooking/serving food, cleaning and stocking. Minimum hiring age is 15! Advancement opportunities into our management and leadership programs are fast-tracked and readily available.
Apr 19, 2024
Full time
3950 Hinkleville Rd Paducah, KY 42001 Starting Pay for Kitchen Closer: $12.25 per hour for closing shift (Crew pay = $11.50/hr + $0.75/hr closing shift differential) We are seeking friendly, energetic and dependable team members for our Burger King Crew! Our family owned and operated business highly values our Team and are committed to assisting you in your journey and supporting your personal ambitions on your pathway to success! Perks: Flexible Schedule We help you balance and work around school schedules, commitments, sports, fine arts, etc. as well as family and social activities Birthday Off - Get your Birthday off every year! We are CLOSED on EASTER, THANKSGIVING AND CHRISTMAS so that you can spend time with family and friends! Referral Program Refer a friend and earn extra cash Employee Scholarships Opportunities for eligible employee students to assist in education Team Member Discounted Meal Anniversary Recognition We value our team and highly appreciate our team dedication and loyalty Promotion Opportunities and Training - We look to promote within and help our Team Members grow Responsibilities: Our Crew Members are responsible for greeting guests, order taking, preparing/cooking/serving food, cleaning and stocking. Minimum hiring age is 15! Advancement opportunities into our management and leadership programs are fast-tracked and readily available.
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. We are looking for leaders who: Bring energy and a smile to work every day Set high standards for themselves and their team Enjoy a fast-paced atmosphere Are up for a challenge and eager to learn Operate well in impeccably clean, efficient and organized restaurant environments Qualifications: Ability to work and learn in a fast paced environment 1 - 2 years experience in a quick service setting Management experience is a plus but not required Ability to show leadership skills, manage your shift & lead a team members Must be able to stand or walk for the duration of their shift (6-10 hrs) Food experience is a plus Essential Responsibilities - Providing exceptional customer services Working cash register (taking accurate orders, managing customer payments etc.) Ensuring restrooms, dining area, and kitchen are kept clean and meet safety and health standards Preparing and presenting quality products at all times Maintaining adequately stocked work stations, restocking stations as needed Taking ownership of your shift & making sure your team fulfills their tasks & reaches the goal Benefits: 40 hours Paid Time Off 40 hours Sick Pay Life Insurance Paid Term Life Insurance Paid Short Term Disability Retirement Simple IRA Match Job Types: Full-time, Part-time Pay : $18.00 - $22.00 per hour Benefits: Employee discount Paid training Experience level: No experience needed Restaurant type: Quick service & fast food restaurant Ability to commute/relocate :Little Falls, MN 56345: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Driver's License (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location : In person JB.0.00.LN
Apr 18, 2024
Full time
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. We are looking for leaders who: Bring energy and a smile to work every day Set high standards for themselves and their team Enjoy a fast-paced atmosphere Are up for a challenge and eager to learn Operate well in impeccably clean, efficient and organized restaurant environments Qualifications: Ability to work and learn in a fast paced environment 1 - 2 years experience in a quick service setting Management experience is a plus but not required Ability to show leadership skills, manage your shift & lead a team members Must be able to stand or walk for the duration of their shift (6-10 hrs) Food experience is a plus Essential Responsibilities - Providing exceptional customer services Working cash register (taking accurate orders, managing customer payments etc.) Ensuring restrooms, dining area, and kitchen are kept clean and meet safety and health standards Preparing and presenting quality products at all times Maintaining adequately stocked work stations, restocking stations as needed Taking ownership of your shift & making sure your team fulfills their tasks & reaches the goal Benefits: 40 hours Paid Time Off 40 hours Sick Pay Life Insurance Paid Term Life Insurance Paid Short Term Disability Retirement Simple IRA Match Job Types: Full-time, Part-time Pay : $18.00 - $22.00 per hour Benefits: Employee discount Paid training Experience level: No experience needed Restaurant type: Quick service & fast food restaurant Ability to commute/relocate :Little Falls, MN 56345: Reliably commute or planning to relocate before starting work (Preferred) License/Certification: Driver's License (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location : In person JB.0.00.LN
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
Apr 17, 2024
Full time
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
Apr 05, 2024
Full time
The position of the Head of Culinary of The American Club (hereinafter referred to as TAC) is to manage and oversee the overall success of the culinary and hygiene operations in TAC by leading the culinary and hygiene management team. The Head of Culinary is involved in maximising member and employee satisfaction together with delivering financial results.
Culinary Operations Management
· Drive overall restaurant profitability
· Ensure all kitchen processes comply with Government regulation standards
· Lead the internal auditor inspection of all outlets and ensure compliance with HACCP policies
· Manage food quality and food costs within budget guidelines
· Conduct training session for kitchen staff to enhance their culinary skills and knowledge of the menu
· Ensure that SOPs are created and executed in all culinary operations
· Ensure quality food products are produced in line with goals designated by Management
· Direct menu creation and implementation on a timely basis that is appropriate and responsive to the market needs
· Monitor quality of raw and cooked foods to ensure that standards are met
· Create Unique Selling Points (USP) for each of the varied outlets in TAC
· Conduct food tasting regularly to ensure quality food products are produced
· Oversee annual budgets and review sales and food costs to achieve budgetary goals
· Estimate food consumption to schedule purchase and requisition of raw materials
· Implement guidelines and control procedures for procurement and receiving areas
· Maintain good knowledge of industry trends and changes
· Ensure non-standard culinary requests are met, in particular, due to special dietary needs of guests
· Provide reviews on menus, recipes, determine food, labour, and overhead costs, and assign prices to menu items
· Work with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
· Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
· Ensure cooperative and professional rapport is maintained with all external parties
· Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
Workplace Safety, Hygiene and Sanitization Management
· Oversee hygiene team to ensure that hygiene policies are strictly adhered to, by providing training on hygiene standards and perform regular inspections
· Oversee stewarding team to provide equipment needs, cleaning schedules/project status and that health/safety and sanitation regulations are complied with
· Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
· Chair Workplace Safety Committee for F&B and ensure that workplace safety policies are strictly adhered to
Job Requirements
· Degree/Diploma/Certification in Culinary or Management
· 20 years of experience in managing 5 star hotels/resorts with at least 10 years of experience as the leader in large culinary operations (
· Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
· Knowledge of Asian and Western cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
· Good knowledge in accounting and calculation of food costs
· Ability to work in a kitchen set-up and continuously maneuver in and around all areas of offices in TAC
· Ability to work all shifts, including weekends and Public Holidays
ABOUT US Channing House is a leading not-for-profit Life Care Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 170 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Prep Cook works primarily in the kitchen supporting the preparation and production of food products, cleaning, including assistance of dishwashing and basic maintenance of the kitchen. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Food Preparation and Storage - 85% of job duties Assist in all aspects of food production and preparation, as needed and as assigned. Properly measure and assemble ingredients required for preparing standard recipes. Prepare and cook to order foods that may require short preparation time. Prepare foods under direct supervision or instruction. Assist in receiving and storing ingredients; accepting/rejecting based on quality and quantity. Clean, organize, and maintain walk-in refrigerator, dry storage area and overall kitchen space according to FIFO (First In, First Out). Understand and comply with food safety and temperature standards. Keep records and requisition for supplies/equipment as needed. Communicate with management throughout the shift regarding inventory and availability of product Provide the highest quality of service to customers at all times. Work to ensure consistency in quality, portions and presentation Ability to perform tasks within provided timelines and production schedule Cleaning; including dishwashing and basic maintenance of the kitchen All other duties as assigned Training and Policy Adherence - 15% of job duties: Ensure compliance with various licensing and regulatory agencies, including but not limited to: Santa Clara County Department of Health, CDPH, CDSS, CalOSHA, etc. Attend all allergy and food-borne illness in-service training. Report all accidents and injuries in a timely manner. Participate in regular safety meetings, safety training and hazard assessments. Attend training programs (classroom and virtual) as designated. Upholding Company Standards: Consistent commitment to: Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skills Demonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the public Provide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared community Adhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: No experience necessary, 1 year of related work experience preferred. Educational/Position Requirements: High School diploma, GED or equivalent experience preferred. Computer/Software/Technical Applications: Ability to use a computer. Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Must possess or be able to obtain a California Food Handler's Card before starting employment ServSafe certification preferred Travel Required: 0% Skills: Speaking - Talking to others to convey information effectively. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Service Orientation - Actively looking for ways to help people. Customer Service - Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Time Management - Managing one's own time and the time of others. Professionalism - Presents self in a highly professional manner to others and communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, residents, and resident families. Quality Management - Looks for ways to improve and promote quality. Safety and Security - Observes and ensures staff compliance with safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Cultural Awareness - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Culinary - Good working knowledge of food preparation and technical skills. Familiarity with kitchen equipment, cooking and presentation. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Clarity - The ability to speak clearly so others can understand you. Learning - Willingness to be open to learning and growing. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Ethics - Treats people with respect; inspires the trust of others; works with integrity and ethically; upholds organizational values. Positivity - Ability to maintain a positive attitude. Presentability - Maintains high standards for work areas and appearance. Upholds dress code requirements. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance. Attendance/Punctuality - Consistently at work and on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments. Reporting Relationships: Number of Direct Reports (if applicable): 0 Work Environment: Generally in an indoor setting. Supervise activities and events outdoors. May be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Some exposure to smoke, steam, high temperatures and humidity Position requires ability to work nights, weekends and some holidays. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to: Stand on your feet throughout work period. Significant walking or other means of mobility. Repetitive use of hands and fingers using tools such as knives . click apply for full job details
Apr 24, 2024
Full time
ABOUT US Channing House is a leading not-for-profit Life Care Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 170 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home. POSITION SUMMARY The Prep Cook works primarily in the kitchen supporting the preparation and production of food products, cleaning, including assistance of dishwashing and basic maintenance of the kitchen. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents. KEY RESPONSIBILITIES This position will be responsible for, but not limited to the following essential duties and responsibilities: Food Preparation and Storage - 85% of job duties Assist in all aspects of food production and preparation, as needed and as assigned. Properly measure and assemble ingredients required for preparing standard recipes. Prepare and cook to order foods that may require short preparation time. Prepare foods under direct supervision or instruction. Assist in receiving and storing ingredients; accepting/rejecting based on quality and quantity. Clean, organize, and maintain walk-in refrigerator, dry storage area and overall kitchen space according to FIFO (First In, First Out). Understand and comply with food safety and temperature standards. Keep records and requisition for supplies/equipment as needed. Communicate with management throughout the shift regarding inventory and availability of product Provide the highest quality of service to customers at all times. Work to ensure consistency in quality, portions and presentation Ability to perform tasks within provided timelines and production schedule Cleaning; including dishwashing and basic maintenance of the kitchen All other duties as assigned Training and Policy Adherence - 15% of job duties: Ensure compliance with various licensing and regulatory agencies, including but not limited to: Santa Clara County Department of Health, CDPH, CDSS, CalOSHA, etc. Attend all allergy and food-borne illness in-service training. Report all accidents and injuries in a timely manner. Participate in regular safety meetings, safety training and hazard assessments. Attend training programs (classroom and virtual) as designated. Upholding Company Standards: Consistent commitment to: Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skills Demonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the public Provide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared community Adhere to all company policies, procedures, safety, and compliance practices, and business ethics codes JOB REQUIREMENTS / QUALIFICATIONS To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Years of Related Professional Experience: No experience necessary, 1 year of related work experience preferred. Educational/Position Requirements: High School diploma, GED or equivalent experience preferred. Computer/Software/Technical Applications: Ability to use a computer. Languages: Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus. Required Licenses/ Certifications/ Background: Must possess or be able to obtain a California Food Handler's Card before starting employment ServSafe certification preferred Travel Required: 0% Skills: Speaking - Talking to others to convey information effectively. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Service Orientation - Actively looking for ways to help people. Customer Service - Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Time Management - Managing one's own time and the time of others. Professionalism - Presents self in a highly professional manner to others and communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, residents, and resident families. Quality Management - Looks for ways to improve and promote quality. Safety and Security - Observes and ensures staff compliance with safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Cultural Awareness - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Culinary - Good working knowledge of food preparation and technical skills. Familiarity with kitchen equipment, cooking and presentation. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Speech Clarity - The ability to speak clearly so others can understand you. Learning - Willingness to be open to learning and growing. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Ethics - Treats people with respect; inspires the trust of others; works with integrity and ethically; upholds organizational values. Positivity - Ability to maintain a positive attitude. Presentability - Maintains high standards for work areas and appearance. Upholds dress code requirements. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance. Attendance/Punctuality - Consistently at work and on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments. Reporting Relationships: Number of Direct Reports (if applicable): 0 Work Environment: Generally in an indoor setting. Supervise activities and events outdoors. May be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Some exposure to smoke, steam, high temperatures and humidity Position requires ability to work nights, weekends and some holidays. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to: Stand on your feet throughout work period. Significant walking or other means of mobility. Repetitive use of hands and fingers using tools such as knives . click apply for full job details
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Exercise Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Exercise and wellness issues. The Exercise Wellness Coach will p rovide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns and wellness goals. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in exercise physiology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Exercise Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Exercise and wellness issues. The Exercise Wellness Coach will p rovide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns and wellness goals. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in exercise physiology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Nutritional Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Nutritional and wellness issues. The Nutritional Wellness Coach will p rovide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns and wellness goals. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in nutrition, counseling, or health sciences Flexible and long hours sometimes required Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Nutritional Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Nutritional and wellness issues. The Nutritional Wellness Coach will p rovide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns and wellness goals. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in nutrition, counseling, or health sciences Flexible and long hours sometimes required Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Receptionist is responsible for providing excellent service to our guests and visitors. He/she is responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales as well as the upkeep of the spa public areas throughout the day, including the relaxation area and locker rooms. Responsibilities: Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates. Understand and be thoroughly familiar with the guest journey to create a superior guest experience. Adhere to proper opening and closing procedures according to checklists. Be knowledgeable and well-informed of treatments, equipment, products, and retail items to ensure guest comfort. Be familiar with the complete reservation process for spa services and activities, including reservations, cancellations, no shows. Must follow the reservation structure for treatment sequence, upselling, promotions, discounts, and complimentary services. Review scheduling daily according to business demands and anticipate guest arrivals. Attempt to resolve any concerns prior to guest arrival. Check guests in and verify the accuracy of spa services. Make adjustments according to guest preference and note for future visits if applicable. Assist with billing for all Spa services and retail sales including preparing receipts and collecting payment for services rendered and products sold. Be familiar with current promotions and offers for the Spa and Hotel. Assist with updating visual merchandising weekly. Handle all administrative functions of the Spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. Ensure the locker areas are neat and lockers are stocked with robes and slippers. Ensure the wet areas are always tidy and neat, excess water is removed in a timely manner to avoid hazards, and towels and amenities are replenished throughout the day. Collect soiled linen from the locker rooms and dispose of it in the laundry cart with minimal guest interaction. Sanitize slippers according to procedure. Stock the relaxation area with beverages and snacks and keep the seating area tidy. Inspect the relaxation area at least every 15 minutes and remove used cups and glasses. Inspect restrooms, clean, and replenish as needed. Collect deliveries at various departments in the hotel, such as beverages from the kitchen, and deliveries from engineering. Complete linen handling, from placement of bins in the collection area to refolding and storing fresh linen and steam select bed linens. Escort guests to the locker rooms and provide tours. Conduct periodic checks of the fitness center and ensure cleanliness. Assist with event set up/break down. Take F&B orders from the spa wellness menu, serve, clear, and collect payment. Provide Spa tours as necessary. Monitor and maintain the cleanliness and orderliness of the facilities throughout the day. Report any maintenance issues and follow up on swift resolution. Assist locker attendant as needed. Assist in all areas of spa operation as requested by management. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Associate or bachelor's degree requested. 1-year experience in a spa or related field preferred. 1-year retail experience preferred.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location: Overview: The Spa Receptionist is responsible for providing excellent service to our guests and visitors. He/she is responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales as well as the upkeep of the spa public areas throughout the day, including the relaxation area and locker rooms. Responsibilities: Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates. Understand and be thoroughly familiar with the guest journey to create a superior guest experience. Adhere to proper opening and closing procedures according to checklists. Be knowledgeable and well-informed of treatments, equipment, products, and retail items to ensure guest comfort. Be familiar with the complete reservation process for spa services and activities, including reservations, cancellations, no shows. Must follow the reservation structure for treatment sequence, upselling, promotions, discounts, and complimentary services. Review scheduling daily according to business demands and anticipate guest arrivals. Attempt to resolve any concerns prior to guest arrival. Check guests in and verify the accuracy of spa services. Make adjustments according to guest preference and note for future visits if applicable. Assist with billing for all Spa services and retail sales including preparing receipts and collecting payment for services rendered and products sold. Be familiar with current promotions and offers for the Spa and Hotel. Assist with updating visual merchandising weekly. Handle all administrative functions of the Spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions. Ensure the locker areas are neat and lockers are stocked with robes and slippers. Ensure the wet areas are always tidy and neat, excess water is removed in a timely manner to avoid hazards, and towels and amenities are replenished throughout the day. Collect soiled linen from the locker rooms and dispose of it in the laundry cart with minimal guest interaction. Sanitize slippers according to procedure. Stock the relaxation area with beverages and snacks and keep the seating area tidy. Inspect the relaxation area at least every 15 minutes and remove used cups and glasses. Inspect restrooms, clean, and replenish as needed. Collect deliveries at various departments in the hotel, such as beverages from the kitchen, and deliveries from engineering. Complete linen handling, from placement of bins in the collection area to refolding and storing fresh linen and steam select bed linens. Escort guests to the locker rooms and provide tours. Conduct periodic checks of the fitness center and ensure cleanliness. Assist with event set up/break down. Take F&B orders from the spa wellness menu, serve, clear, and collect payment. Provide Spa tours as necessary. Monitor and maintain the cleanliness and orderliness of the facilities throughout the day. Report any maintenance issues and follow up on swift resolution. Assist locker attendant as needed. Assist in all areas of spa operation as requested by management. Qualifications: Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a friendly and warm demeanor. Hygiene is key in this environment due to the proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes, or breath of a spa employee during a shift. Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Associate or bachelor's degree requested. 1-year experience in a spa or related field preferred. 1-year retail experience preferred.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Registered Dietitian is responsible for the planning and implementation of the nutrition care of the patients in accordance with applicable federal, state, and local standards and regulations, clinical guidelines, and policies and procedures. The dietitian, in collaboration with the Culinary Services Manager, ensures high quality nutrition care is provided to the patients through oral, enteral, and parenteral nutrition therapy. We are dedicated to providing our guests with a holistic approach to health and well-being. Our mission is to enhance the lives of our clients through personalized wellness programs that include nutrition, fitness, and relaxation. We are currently seeking a Licensed Registered Dietitian to join our team and help our guests achieve their health and nutrition goals. Responsibilities: Nutritional Assessment: Conduct comprehensive assessments of guests' dietary habits, health conditions, and wellness goals to create individualized nutrition plans. Customized Nutrition Plans: Develop and implement personalized nutrition programs that align with the guests' needs, preferences, and dietary restrictions. Nutritional Counseling: Provide one-on-one and group nutrition counseling sessions to educate guests on healthy eating habits, portion control, and mindful eating practices. Menu Planning: Collaborate with our culinary team to create spa menus that are nutritionally balanced, delicious, and aligned with dietary guidelines. Nutritional Education: Offer workshops, seminars, Cooking Classes with the Chef and wellness classes to educate guests and staff about the importance of nutrition and its impact on overall well-being. Monitoring and Follow-up: Continuously monitor guests' progress, adjust nutrition plans as needed, and offer ongoing support and motivation to help them achieve their health and wellness goals. Documentation: Maintain accurate records of guest assessments, nutrition plans, and progress reports in compliance with applicable regulations. Stay Current: Stay up-to-date with the latest nutrition research, trends, and guidelines to ensure the highest quality of care. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Education & Experience: Fulfillment of current State licensing requirements. 2-year spa experience required. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification preferred. Maintain current licenses and certifications as required. Licensed Dietitian: Must hold an active license as a Registered Dietitian (RD) in the state of Florida. Education: Master's degree in Nutrition or a related field from an accredited institution. Experience: Previous experience in clinical nutrition or spa/wellness settings is preferred. Strong Communication: Excellent interpersonal and communication skills to effectively interact with guests, staff, and other healthcare professionals. Caring and Compassionate: A genuine passion for helping individuals improve their health through nutrition. Adaptability: Ability to tailor nutrition plans to meet various dietary preferences, restrictions, and cultural considerations. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Registered Dietitian is responsible for the planning and implementation of the nutrition care of the patients in accordance with applicable federal, state, and local standards and regulations, clinical guidelines, and policies and procedures. The dietitian, in collaboration with the Culinary Services Manager, ensures high quality nutrition care is provided to the patients through oral, enteral, and parenteral nutrition therapy. We are dedicated to providing our guests with a holistic approach to health and well-being. Our mission is to enhance the lives of our clients through personalized wellness programs that include nutrition, fitness, and relaxation. We are currently seeking a Licensed Registered Dietitian to join our team and help our guests achieve their health and nutrition goals. Responsibilities: Nutritional Assessment: Conduct comprehensive assessments of guests' dietary habits, health conditions, and wellness goals to create individualized nutrition plans. Customized Nutrition Plans: Develop and implement personalized nutrition programs that align with the guests' needs, preferences, and dietary restrictions. Nutritional Counseling: Provide one-on-one and group nutrition counseling sessions to educate guests on healthy eating habits, portion control, and mindful eating practices. Menu Planning: Collaborate with our culinary team to create spa menus that are nutritionally balanced, delicious, and aligned with dietary guidelines. Nutritional Education: Offer workshops, seminars, Cooking Classes with the Chef and wellness classes to educate guests and staff about the importance of nutrition and its impact on overall well-being. Monitoring and Follow-up: Continuously monitor guests' progress, adjust nutrition plans as needed, and offer ongoing support and motivation to help them achieve their health and wellness goals. Documentation: Maintain accurate records of guest assessments, nutrition plans, and progress reports in compliance with applicable regulations. Stay Current: Stay up-to-date with the latest nutrition research, trends, and guidelines to ensure the highest quality of care. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Education & Experience: Fulfillment of current State licensing requirements. 2-year spa experience required. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification preferred. Maintain current licenses and certifications as required. Licensed Dietitian: Must hold an active license as a Registered Dietitian (RD) in the state of Florida. Education: Master's degree in Nutrition or a related field from an accredited institution. Experience: Previous experience in clinical nutrition or spa/wellness settings is preferred. Strong Communication: Excellent interpersonal and communication skills to effectively interact with guests, staff, and other healthcare professionals. Caring and Compassionate: A genuine passion for helping individuals improve their health through nutrition. Adaptability: Ability to tailor nutrition plans to meet various dietary preferences, restrictions, and cultural considerations. Physical requirements: Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Yoga Instructor is responsible for ensuring quality health and fitness services to members and guests. Instructor will provide programming that is suitable for various fitness levels and abilities. The instructor will always ensure a physically and emotionally safe environment for the members and guests and demonstrate knowledge of the particular format(s) that one is teaching. Responsibilities: Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have strong time management skills. Classes will always start and end on time out of respect to the members and guests. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift. Qualifications: Education & Experience: High School diploma or equivalent preferred. Minimum 200-Hour certification in a given yoga format. At least 2 years progressive experience in a related field is preferred. Must be CPR Certified. Physical requirements: Flexible and long hours sometimes required. Medium work- Exerting up to 20 pounds of force frequently to lift, carry, push, pull or otherwise move objects
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Yoga Instructor is responsible for ensuring quality health and fitness services to members and guests. Instructor will provide programming that is suitable for various fitness levels and abilities. The instructor will always ensure a physically and emotionally safe environment for the members and guests and demonstrate knowledge of the particular format(s) that one is teaching. Responsibilities: Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have strong time management skills. Classes will always start and end on time out of respect to the members and guests. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift. Qualifications: Education & Experience: High School diploma or equivalent preferred. Minimum 200-Hour certification in a given yoga format. At least 2 years progressive experience in a related field is preferred. Must be CPR Certified. Physical requirements: Flexible and long hours sometimes required. Medium work- Exerting up to 20 pounds of force frequently to lift, carry, push, pull or otherwise move objects
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Group Fitness Instructor is responsible for ensuring quality health and fitness services to members and guests. Instructor will provide programming that is suitable for various fitness levels and abilities. The instructor will always ensure a physically safe environment for the members and guests. Responsibilities: Education & Experience: High School diploma or equivalent preferred. Certification(s) for specific formats and/or a nationally recognized Group Fitness Certification. At least 2 years progressive experience in a related field is preferred. Must be CPR Certified. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Qualifications: Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to instruct a variety of group exercise classes such as Pilates, Stretch, Bootcamp, Circuit Training, HIIT, Cycling, Water Aerobics, Zumba and Barre. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have strong time management skills. Classes will always start and end on time out of respect to the members and guests. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Group Fitness Instructor is responsible for ensuring quality health and fitness services to members and guests. Instructor will provide programming that is suitable for various fitness levels and abilities. The instructor will always ensure a physically safe environment for the members and guests. Responsibilities: Education & Experience: High School diploma or equivalent preferred. Certification(s) for specific formats and/or a nationally recognized Group Fitness Certification. At least 2 years progressive experience in a related field is preferred. Must be CPR Certified. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Qualifications: Must be able to effectively communicate with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to instruct a variety of group exercise classes such as Pilates, Stretch, Bootcamp, Circuit Training, HIIT, Cycling, Water Aerobics, Zumba and Barre. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must have strong time management skills. Classes will always start and end on time out of respect to the members and guests. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper attire and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Mindfulness Wellness Coach wil l Conduct virtual coaching sessions with guests/residents who are struggling with health and wellness issue. Provide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and Motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns, and wellness goals. Maintain Cleanliness: Ensure cleanliness and hygiene in therapy rooms, equipment, and tools used during treatments, adhering to spa standards. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Client Education: Educate clients about Ayurveda, its principles, and the benefits of specific treatments. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in psychology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Mindfulness Wellness Coach wil l Conduct virtual coaching sessions with guests/residents who are struggling with health and wellness issue. Provide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and Motivate guests to commit to lifestyle changes. Responsibilities: Client Consultation: Conduct thorough assessments and consultations to understand clients' specific health concerns, and wellness goals. Maintain Cleanliness: Ensure cleanliness and hygiene in therapy rooms, equipment, and tools used during treatments, adhering to spa standards. Documentation: Maintain detailed records of client assessments, treatments administered, and progress over time. Client Education: Educate clients about Ayurveda, its principles, and the benefits of specific treatments. Customer Service: Create a welcoming and comfortable environment for clients, ensuring they feel relaxed and cared for throughout their visit. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in psychology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The On-Call Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The On-Call Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa. Responsibilities: Fundamental Requirements: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Must be able to perform various types of massage; i.e. Swedish, Sports, Shiatsu, deep tissue, Reflexology, etc. Must be proficient in all components of massage therapy; i.e. anatomy, physiology, medical terminology, etc. Must be proficient in a variety of body and hydrotherapy treatments; i.e. exfoliation, masks, wraps, etc. Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order. Prepare treatment rooms, clean after each treatment, and maintain inventory levels of linens and supplies. Provide Spa tours as necessary. Promote and sell Spa approved facial and body products using prescription pad. Check appointment schedule and print daily activities as required as well as complete daily reports. Ensure inventory control through proper usage of products. Maintain passing scores on treatment inspections. Maintain current licenses and certifications as required. Assist with front desk or locker room functions, as necessary. Qualifications: Education and Experience: High School diploma or equivalent required. Minimum of 1000 hours of education or massage history required. License or certification from accredited school of massage/body work required. Current City license required. Must be nationally certified with the NCBTMB or AOMBTA. 2-years experience in massage therapy preferred. 1-year spa experience preferred. Knowledge of additional therapies desired. Bi-lingual preferred. CPR Certification desired. Physical Requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Hygiene is key in this environment due to the close proximity of working with the clients. At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Sleep Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Sleep and wellness issues. The Sleep Wellness Coach will Provide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Education: Educate clients about Ayurveda, its principles, and the benefits of specific treatments. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in psychology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Sleep Wellness Coach will conduct virtual coaching sessions with guests/residents who are struggling with Sleep and wellness issues. The Sleep Wellness Coach will Provide individualized strategies(roadmap) to help guest overcome the problems they are struggling with and motivate guests to commit to lifestyle changes. Responsibilities: Client Education: Educate clients about Ayurveda, its principles, and the benefits of specific treatments. Team Collaboration: Collaborate with other wellness professionals, including massage therapists, yoga instructors, and nutritionists, LMFTs, to create integrated wellness programs for clients. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Qualifications: Bachelor's or master's degree in psychology, counseling, or health sciences Flexible and long hours sometimes required. Ability to stand during entire shift. Medium work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Prior experience working in a spa or wellness center preferred. Excellent communication and interpersonal skills. Exceptional customer service skills. Ability to work in a team-oriented environment. Strong attention to detail and time management skills.