Seabrook Island Club
Johns Island, South Carolina
Hourly range starts at $16 or higher based on experience, this is a tipped position. Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. If you're looking for a fun and exciting career at the beach, look no further! All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • Reimbursement towards continuing education • Vacation/Sick Pay • Holiday Pay • Medical, Dental and Supplemental Health Benefits • 401k Position Description : To assist in the expediting and service of meals and achieve total member and guest satisfaction. Essential Job Functions : • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Obtain duplicate food orders from the Chef and expedite the food as it comes over the line, making sure that appropriate silverware, condiments, etc. are on the tray. • Deliver the table order to the appropriate table and serve according to service standards. Check to make sure that guests have everything they need before leaving the table. • Remove dirty dishes, silverware and unused glassware. • Properly set tables and sidework areas in dining room and kitchen. • Reset tables as needed • Take, enter and assemble to-go orders. • Keep linen closet clean, stocked and organized. • Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Assist servers as needed. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Promote and adhere to standards set by the Seabrook Island Club. Job Requirement: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Skills: Strong communication skills, ability to multi-task and interact professionally with guests and other employees required. Customer service personality, hard work ethic and willing to work cooperatively as part of team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment. Typical Physical Demands: Ability to remain on your feet for extended periods of time. Ability to professionally carry trays and miscellaneous items of up to 50 pounds. Ability to work in extreme temperatures during long shifts. The position also requires repeated walking, bending, stooping, reaching, manual dexterity and a normal range of hearing and vision. Ability to operate professionally in a stressful environment. Compensation details: 16-17 Hourly Wage PId83c121e041f-2868
Hourly range starts at $16 or higher based on experience, this is a tipped position. Welcome to Seabrook Island Club! If you're looking for growth and development, competitive compensation and benefits, and a fun place to work or grow your career, you've come to the right place! Seabrook Island Club is located on beautiful Seabrook Island, just south of historic downtown Charleston. We are always on the lookout for new talent to add to our team. With 2 championship golf courses, 15 tennis courts, two pickleball courts, indoor and outdoor dining venues, banquet and event operations, along with support and administrative positions, there's something at Seabrook for everyone! We offer a variety of full time, part time, year-round and seasonal employment opportunities. If you're looking for a fun and exciting career at the beach, look no further! All Seabrook Island Club Employees enjoy: • Training and opportunities for growth • Parties, prizes, and team outings • FREE parking! • Use of Club Amenities (including golf) Permanent Full-Time employees enjoy the following additional benefits: • Holiday BONUS • Reimbursement towards continuing education • Vacation/Sick Pay • Holiday Pay • Medical, Dental and Supplemental Health Benefits • 401k Position Description : To assist in the expediting and service of meals and achieve total member and guest satisfaction. Essential Job Functions : • Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making. • Obtain duplicate food orders from the Chef and expedite the food as it comes over the line, making sure that appropriate silverware, condiments, etc. are on the tray. • Deliver the table order to the appropriate table and serve according to service standards. Check to make sure that guests have everything they need before leaving the table. • Remove dirty dishes, silverware and unused glassware. • Properly set tables and sidework areas in dining room and kitchen. • Reset tables as needed • Take, enter and assemble to-go orders. • Keep linen closet clean, stocked and organized. • Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management. • Attend all required staff meetings. • Maintain a safe working environment for yourself and co-workers. • Assist servers as needed. • Any tasks as assigned by a server captain, supervisor or manager. • Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health. • Promote and adhere to standards set by the Seabrook Island Club. Job Requirement: Education: High School Diploma or GED equivalent preferred. Experience: 6 months restaurant service experience preferred. Skills: Strong communication skills, ability to multi-task and interact professionally with guests and other employees required. Customer service personality, hard work ethic and willing to work cooperatively as part of team required. Supervisory Responsibilities: None Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment. Typical Physical Demands: Ability to remain on your feet for extended periods of time. Ability to professionally carry trays and miscellaneous items of up to 50 pounds. Ability to work in extreme temperatures during long shifts. The position also requires repeated walking, bending, stooping, reaching, manual dexterity and a normal range of hearing and vision. Ability to operate professionally in a stressful environment. Compensation details: 16-17 Hourly Wage PId83c121e041f-2868
University of Pittsburgh Medical Center
New Castle, Pennsylvania
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
University of Pittsburgh Medical Center
Pittsburgh, Pennsylvania
Join Our Community! Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierge, Seniors are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community. ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Patient and Family Concierge, Senior to support our Resource Pool at the McCandless location. The Patient and Family Concierge, Senior is a valued step in the UPMC Patient and Family Concierge career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. Our Full-Time PFCs typically work 40 hours each week to cover daylight, evening, overnight, weekend, and holiday shifts. Hours may vary by unit. Candidates with prior patient care experience are highly preferred and encouraged to apply. Responsibilities: Destination Coord Responsibilities: Greet Hospital guests positively, and provide appropriate verbal assistance, guidance and direction to visitors and patients as needed. Serve as a reference source regarding visiting hours, directions, package delivery, general admitting and Hospital policies. Use the personal computer and CRT for dissemination of patient information. Respect patient confidentiality. EVS Associate Responsibilities: Clean all assigned areas, following established procedures. Remove trash from all assigned areas/replenish supplies as needed. Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. Transporter Responsibilities: Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner. Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner. Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Report the status of transportation activities and abnormal activities to the manager in charge. Supply & Equipment Management Responsibilities: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support Responsibilities: Completes department administrative functions. Answers unit phones and transfers to appropriate staff. Prints report sheets. Enters and communicates physician orders timely and accurately. Distributes patient and unit mail. Checks crash carts including fire equipment and defibrillators as appropriate. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Orders and maintains CyraCom equipment. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Patient Care Support Responsibilities: Responds to call lights under Nursing Assistant/PCT direction. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Interacts and socializes with patients and assesses patient needs. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an equal opportunity employer. Minorities/Veterans/Individuals with Disabilities.
Join Our Community! Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierge, Seniors are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community. ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Patient and Family Concierge, Senior to support our Resource Pool at the McCandless location. The Patient and Family Concierge, Senior is a valued step in the UPMC Patient and Family Concierge career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. Our Full-Time PFCs typically work 40 hours each week to cover daylight, evening, overnight, weekend, and holiday shifts. Hours may vary by unit. Candidates with prior patient care experience are highly preferred and encouraged to apply. Responsibilities: Destination Coord Responsibilities: Greet Hospital guests positively, and provide appropriate verbal assistance, guidance and direction to visitors and patients as needed. Serve as a reference source regarding visiting hours, directions, package delivery, general admitting and Hospital policies. Use the personal computer and CRT for dissemination of patient information. Respect patient confidentiality. EVS Associate Responsibilities: Clean all assigned areas, following established procedures. Remove trash from all assigned areas/replenish supplies as needed. Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. Transporter Responsibilities: Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner. Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner. Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Report the status of transportation activities and abnormal activities to the manager in charge. Supply & Equipment Management Responsibilities: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support Responsibilities: Completes department administrative functions. Answers unit phones and transfers to appropriate staff. Prints report sheets. Enters and communicates physician orders timely and accurately. Distributes patient and unit mail. Checks crash carts including fire equipment and defibrillators as appropriate. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Orders and maintains CyraCom equipment. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Patient Care Support Responsibilities: Responds to call lights under Nursing Assistant/PCT direction. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Interacts and socializes with patients and assesses patient needs. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an equal opportunity employer. Minorities/Veterans/Individuals with Disabilities.