Assistant Luxury Restaurant Manager Apply now!" - Relocation Offered This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: We are a luxury hospitality company with a commitment to providing exceptional guest experiences through our distinctive properties. Why join us? Potential Relocation Offered 401k, tuition reimbursement, and more Opportunity to work with a dynamic team and grow within the company Benefits package Chance to work in a fast-paced and exciting industry Job Details Job Summary: The Restaurant Manager leads the F&B division of the Outlet and collaborates with others at the Luxury Hotel. Job Details: Lead and manage the Food & Beverage Division of the outlet, integrating functions to serve both local F&B and hotel guests, with an emphasis on the Restaurant & Bar. Oversee the management, budget, and operation of the food service establishment while maintaining a strong connection with kitchen, restaurant, and catering sales departments for optimal profitability. Supervise daily operations of F&B Outlets, ensuring compliance with all control policies and procedures. Estimate beverage consumption, manage inventory and supply requisitions, and maintain quality and consistency of the beverage products. Innovate and develop specialty cocktails for the menu, and implement promotional plans to increase business and host local events to foster community and business relations. Engage with guests to gather feedback on product quality and service levels, manage guest relations, and address complaints effectively. Requirements High School Diploma or equivalent; Associate or Bachelor's degree in Hospitality preferred. At least 3 years of prior experience in Food & Beverage required. Minimum of 2 years in a supervisory role within the F&B industry. Proficient in database, inventory, and order processing systems, as well as spreadsheet and word processing software. Strong problem-solving abilities, with excellent verbal and written communication skills. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Apr 15, 2024
Full time
Assistant Luxury Restaurant Manager Apply now!" - Relocation Offered This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: We are a luxury hospitality company with a commitment to providing exceptional guest experiences through our distinctive properties. Why join us? Potential Relocation Offered 401k, tuition reimbursement, and more Opportunity to work with a dynamic team and grow within the company Benefits package Chance to work in a fast-paced and exciting industry Job Details Job Summary: The Restaurant Manager leads the F&B division of the Outlet and collaborates with others at the Luxury Hotel. Job Details: Lead and manage the Food & Beverage Division of the outlet, integrating functions to serve both local F&B and hotel guests, with an emphasis on the Restaurant & Bar. Oversee the management, budget, and operation of the food service establishment while maintaining a strong connection with kitchen, restaurant, and catering sales departments for optimal profitability. Supervise daily operations of F&B Outlets, ensuring compliance with all control policies and procedures. Estimate beverage consumption, manage inventory and supply requisitions, and maintain quality and consistency of the beverage products. Innovate and develop specialty cocktails for the menu, and implement promotional plans to increase business and host local events to foster community and business relations. Engage with guests to gather feedback on product quality and service levels, manage guest relations, and address complaints effectively. Requirements High School Diploma or equivalent; Associate or Bachelor's degree in Hospitality preferred. At least 3 years of prior experience in Food & Beverage required. Minimum of 2 years in a supervisory role within the F&B industry. Proficient in database, inventory, and order processing systems, as well as spreadsheet and word processing software. Strong problem-solving abilities, with excellent verbal and written communication skills. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Position: Restaurant General Manager - (Permanent/Full Time) No of Vacancies: 1 Position Company Description We Hellcrust Pizza registered as B.C. LTD. are seeking for a Restaurant General Manager - on permanent basis to augment our staff. If you are experienced, self motivated team player with great leadership skills, Join our team and unlock your potential! As an Restaurant General Manager your job description would be as follows: Establish goals for the organization and formulate or approve policies and programs. Authorize and organize the establishment of major departments and associated senior staff positions. Allocate material and human resources to execute organizational policies and programs. Coordinate the work of departments. Represent the firm, or delegate representatives to act on behalf of the firm, in negotiations or other official functions. Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning. Education: Bachelor degree. Essential Skills: Should support an entire workplace and should be able to correspond with coworkers regularly. Excellent oral communication Excellent written communication Interpersonal awareness Team player Language Requirements: Must be able to communicate in English. Salary: $ 41.10 hourly for 30-40 hours per week. Experience: 2-3 years of related work experience Job Location: 20605 Logan Ave, Langley, BC, V3A 7R3, Canada Interested candidates are requested to email their resume at Drop in person at 20605 Logan Ave, Langley, BC, V3A 7R3, Canada.
Apr 11, 2024
Position: Restaurant General Manager - (Permanent/Full Time) No of Vacancies: 1 Position Company Description We Hellcrust Pizza registered as B.C. LTD. are seeking for a Restaurant General Manager - on permanent basis to augment our staff. If you are experienced, self motivated team player with great leadership skills, Join our team and unlock your potential! As an Restaurant General Manager your job description would be as follows: Establish goals for the organization and formulate or approve policies and programs. Authorize and organize the establishment of major departments and associated senior staff positions. Allocate material and human resources to execute organizational policies and programs. Coordinate the work of departments. Represent the firm, or delegate representatives to act on behalf of the firm, in negotiations or other official functions. Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning. Education: Bachelor degree. Essential Skills: Should support an entire workplace and should be able to correspond with coworkers regularly. Excellent oral communication Excellent written communication Interpersonal awareness Team player Language Requirements: Must be able to communicate in English. Salary: $ 41.10 hourly for 30-40 hours per week. Experience: 2-3 years of related work experience Job Location: 20605 Logan Ave, Langley, BC, V3A 7R3, Canada Interested candidates are requested to email their resume at Drop in person at 20605 Logan Ave, Langley, BC, V3A 7R3, Canada.
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Apr 11, 2024
Full time
Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day. Global Technology forging the way Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald's you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy. Job Description: This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers. The Technical Product Manager, Restaurant Hardware Solutions, is part of the Restaurant Infrastructure & Operations team within Global Technology. This role reports to the Senior Technical Product Manager and is responsible for leading a portfolio of restaurant hardware solutions.The restaurant environment is complex, made up of many different technology hardware solutions. With constantly evolving needs of restaurant crew and customers, this team plays an important role in understanding those needs and evolving our hardware solutions to keep pace. Being a new team, the Technical Product Manager will play a key role in defining the scope of the Hardware Solutions team portfolio and associated hardware lifecycle processes - including evolution of Infrastructure as a Service capabilities related to restaurant hardware. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment. Responsibilities & Accountabilities: Support the Senior Manager, Restaurant Hardware solutions, by executing short-term strategy for a portfolio of hardware solutions (e.g., digital menu boards) Understand restaurant needs (crew, customer, manager) and translate those functional and technical needs into product requirements to be used in designing and/or selecting a hardware product, as well as continuous enhancement of the product Partner with market and cross-functional teams to define standards / technical specifications, select and approve global solutions, and certify new hardware solutions With a shift to expanded global standards and hardware as a service, the Technical Product Manager will contribute to defining market-level installation and ongoing technical support for products within their domain. Contribute to the performance of the team by overseeing work of suppliers and related teams Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular hardware solution) Define and enforce hardware solution quality standards Design and execute tests to guarantee up-time of hardware solutions in the markets; oversee third party hardware certification testing where appropriate Provide input on deployment plan for hardware solutions to market teams Facilitate processes to maintain and support hardware in the markets Manage stakeholder relationships, including product teams as customers of hardware solutions, and ensure stakeholders are aligned with hardware roadmaps. Qualifications: Basic Qualifications Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family. Demonstrated experience owning and delivering high load technology or hardware products with measurable results. Experience partnering with stakeholders across a complex, global organization. Experience prioritizing product feature development and cost/benefit analysis (e.g. business case creation, MVP define & develop, backlog prioritization) Impact-minded approach, with ability to articulate goals and instill action and alignment to reach them. Experience working in an agile product development environment: participating in and leading agile ceremonies, managing a backlog/release plan, tracking metrics of multiple teams, removing blockers (burndown chart, release burn up, etc.) Demonstrated ability to manage technical products from an unclear problem statement, driving clarity, understanding, and opportunity assessment, managing trade-offs and evaluating potential concepts with internal and external partners using design thinking and agile principles. Experience managing technical priorities and driving strategic hardware initiatives. Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function. Proven analytical and quantitative skills; ability to use data and metrics to back up assumptions, develop product strategy and business cases, and measure success. Strong written communication, presentation, and interpersonal skills, with the ability to convey complex ideas in easy-to-understand business friendly language. Understand customer centricity, and lead products with that mindset. Preferred Qualifications Experience with hardware peripherals, architecture, and cataloging processes. Example hardware: kiosks, digital signage, media players, scanners, cash recyclers, audio systems, etc. Experience with infrastructure as a service (IaaS) Demonstrated ability to effectively influence and partner across product and platform teams within a global engineering organization Demonstrated ability to manage and navigate to drive results within a globally distributed organization Experience defining hardware standards and specifications that address global complexities and differences between markets / regions Experience managing P&L of a program and developing/managing financial forecasts to communicate ROI and spend rate Experience 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree. 2+ years working with restaurant or retail hardware solutions and platforms. Experience working on technical teams that manage an important product and/or a suite of products. Experience communicating with leadership and setting expectations for major cross-functional initiatives. Additional Information: McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Anne Arundel County Public Schools
Annapolis, Maryland
Title Code: Manager: School Nutrition Level 1 JOB SUMMARY Manages and participates in the operation of a school restaurant providing meals in an elementary school. Work involves overall responsibility for transportation of food and supplies, food preparation, meal service, cashiering, ordering, cleaning kitchen equipment and facilities, and maintaining required sanitation standards. Provides instruction and work assignments for School Nutrition Associates. Employee(s) must be capable of performing any and all of the listed duties individually or independently which may vary based upon their work location/assignment and available staffing. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Emergencies Extended hours Outside of negotiated hours Overtime as needed ESSENTIAL DUTIES/RESPONSIBILITIES Adheres to all U.S. Department of Agriculture (USDA) guidelines established for the Child Nutrition Program, and all AACPS policies, procedures and division memoranda. Assures that meals meet the meal requirements specified by the U.S. Department of Agriculture. Maintains optimum standards of food quality through effective supervision of restaurant operation and assures that standardized recipes, portion controls and procedures for us of leftovers are followed. Monitors and maintains food quality standards including temperature, appearance, and taste from point of delivery through point of service. Participates and plans preparation, cooking and serving of food. Assures that established standard operating procedures are followed. Orders, assembles, and transports appropriate quantities of food and supplies. Assures authorized use and proper storage of products. Maintains inventories of food, supplies, and equipment. Checks food supplies and equipment deliveries for quantity and compliance with specifications. Initiates request for equipment repairs. Manages and participates in approved cleaning and safety practices to ensure that sanitary and safe conditions are maintained. Adheres to sanitation standards as outlined in COMAR and Hazard Analysis Critical Control Points (HACCP). Reconciles money and register receipts from sales, maintains necessary records, and conducts banking according to procedures. Implements security measures to prevent theft. Follows prescribed procedures to protect the anonymity of students who qualify for free and reduced-price meals. Manages food service employees by preparing work schedules, assigning and directing work. Verifies and maintains records of hours worked by employees and controls extra time. Provides supervision of kitchen use for outside and special events. Provides orientation and ongoing in-service training to all employees. Prepares, forwards, and maintains files of records and reports required by the Division of Food & Nutrition Services. Performs other related duties as assigned within the same classification or lower. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or Equivalency Certificate required. Experience Six (6) months food service experience with demonstrated "back-up" managerial experience required; Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position. Knowledge, Skills, Abilities and Other Characteristics Demonstrates sound decision making and problem solving techniques. Considerable knowledge of quantity food preparation; sanitation and safety regulations; methods and procedures of school food service operation. Skill in the care, maintenance, sanitation and operation of equipment. Ability to complete all job responsibilities despite frequent interruptions and without close supervision. Ability to delegate and to motivate personnel. Ability to maintain harmonious relations with students, school staff, vendors and volunteer(s). Ability to effectively work and communicate with diverse populations. Ability to accept changes in responsibilities and incorporate new goals into the restaurant operation. Possesses good written and verbal communication skills. Ability to follow written and verbal directions. Demonstrated ability to effectively work and communicate with diverse populations. Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred). Satisfactory score on any test required. Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment. Upon hire, ServSafe Manager Certificate issued by National Restaurant Association required. Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required. Daily access to reliable transportation. Driving Requirements Driving is required to conduct bona fide Board business that is within the scope of employment in this position. Personal Vehicle LEADERSHIP ROLE First level supervisor People Management This position acts as the manager for 1 to 5 direct staff. This position manages departments. Management Duties/Responsibilities Interviews, selects, and trains employees. Directs the work of employees. Maintains records for use in supervision. Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes. Handles employee complaints/grievances. Plans the work. Determines the techniques to use. Apportions the work among the employees. Controls the flow and distribution of materials or merchandise and supplies. Provides for the safety and security of the employees or the property. Monitors and implements legal compliance measures. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Standing: over 2/3 percent of the time Walking: between 1/3 and 2/3 percent of the time Sitting: under 1/3 percent of the time Using hands to handle or feel: between 1/3 and 2/3 percent of the time Pinching (fine motor skills): under 1/3 percent of the time Wrist deviation: between 1/3 and 2/3 percent of the time Keyboarding: between 1/3 and 2/3 percent of the time Pushing: between 1/3 and 2/3 percent of the time Pulling: between 1/3 and 2/3 percent of the time Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time Climbing (Ascend/Descend): under 1/3 percent of the time Balancing: over 2/3 percent of the time Stooping: under 1/3 percent of the time Kneeling: under 1/3 percent of the time Crouching: under 1/3 percent of the time Bending: between 1/3 and 2/3 percent of the time Twisting: over 2/3 percent of the time Squatting: under 1/3 percent of the time Talking: over 2/3 percent of the time Hearing: over 2/3 percent of the time Tasting: under 1/3 percent of the time Smelling: over 2/3 percent of the time Repetitive Motions: over 2/3 percent of the time Eye/Hand/Foot Coordination: over 2/3 percent of the time Driving: under 1/3 percent of the time As required by the duties and responsibilities of the position. Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job. No special vision requirements Work Environment Location Office, school or similar indoor environment: over 2/3 percent of the time Outdoor environment: under 1/3 percent of the time Temperature Change: over 2/3 percent of the time Exposure Outdoor weather conditions: under 1/3 percent of the time Extreme cold (below 32 degrees): between 1/3 and 2/3 percent of the time Extreme heat (above 100 degrees): between 1/3 and 2/3 percent of the time Communicable diseases: between 1/3 and 2/3 percent of the time Risk of electrical shock: between 1/3 and 2/3 percent of the time Noise Level Loud: over 2/3 percent of the time Weight & Force Lifting and carrying requirements Up to 35 pounds: over 2/3 percent of the time Travel Requirements 10% daily day travel within the community to pick up food and supplies and to the bank. Employee Safety Statements The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents. Adheres to safe practices and methods in the operation of equipment and supplies related to the job. The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students. JOB INFORMATION Approved Date: 2/1/2023 Established Date: 8/1/1976 Title Code: E42400 Title: MANAGER: SCHOOL NUTRITION LEVEL 1 Reports to Generic: Senior Level;Principal Reports to Specific: PRINCIPAL ORGANIZATION Division: Operations Business Unit: Food Services Department: Negotiated Agreement: American Federation of State, County, & Municipal Employees (AFSCME) HR JOB INFORMATION Unit: III Days Worked: 187 FLSA Exemption Status: Non-Exempt Grade: AG07 Click HERE to view salary scale. Scroll down to locate (Unit 3 - AFSCME). Essential Job: Months Worked: 10 Hours Worked: 6;6.5;7;7.5 Job Family: Food and Nutrition Services (FNS) Sub-Function: Manager FNS
Apr 17, 2024
Full time
Title Code: Manager: School Nutrition Level 1 JOB SUMMARY Manages and participates in the operation of a school restaurant providing meals in an elementary school. Work involves overall responsibility for transportation of food and supplies, food preparation, meal service, cashiering, ordering, cleaning kitchen equipment and facilities, and maintaining required sanitation standards. Provides instruction and work assignments for School Nutrition Associates. Employee(s) must be capable of performing any and all of the listed duties individually or independently which may vary based upon their work location/assignment and available staffing. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Emergencies Extended hours Outside of negotiated hours Overtime as needed ESSENTIAL DUTIES/RESPONSIBILITIES Adheres to all U.S. Department of Agriculture (USDA) guidelines established for the Child Nutrition Program, and all AACPS policies, procedures and division memoranda. Assures that meals meet the meal requirements specified by the U.S. Department of Agriculture. Maintains optimum standards of food quality through effective supervision of restaurant operation and assures that standardized recipes, portion controls and procedures for us of leftovers are followed. Monitors and maintains food quality standards including temperature, appearance, and taste from point of delivery through point of service. Participates and plans preparation, cooking and serving of food. Assures that established standard operating procedures are followed. Orders, assembles, and transports appropriate quantities of food and supplies. Assures authorized use and proper storage of products. Maintains inventories of food, supplies, and equipment. Checks food supplies and equipment deliveries for quantity and compliance with specifications. Initiates request for equipment repairs. Manages and participates in approved cleaning and safety practices to ensure that sanitary and safe conditions are maintained. Adheres to sanitation standards as outlined in COMAR and Hazard Analysis Critical Control Points (HACCP). Reconciles money and register receipts from sales, maintains necessary records, and conducts banking according to procedures. Implements security measures to prevent theft. Follows prescribed procedures to protect the anonymity of students who qualify for free and reduced-price meals. Manages food service employees by preparing work schedules, assigning and directing work. Verifies and maintains records of hours worked by employees and controls extra time. Provides supervision of kitchen use for outside and special events. Provides orientation and ongoing in-service training to all employees. Prepares, forwards, and maintains files of records and reports required by the Division of Food & Nutrition Services. Performs other related duties as assigned within the same classification or lower. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or Equivalency Certificate required. Experience Six (6) months food service experience with demonstrated "back-up" managerial experience required; Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position. Knowledge, Skills, Abilities and Other Characteristics Demonstrates sound decision making and problem solving techniques. Considerable knowledge of quantity food preparation; sanitation and safety regulations; methods and procedures of school food service operation. Skill in the care, maintenance, sanitation and operation of equipment. Ability to complete all job responsibilities despite frequent interruptions and without close supervision. Ability to delegate and to motivate personnel. Ability to maintain harmonious relations with students, school staff, vendors and volunteer(s). Ability to effectively work and communicate with diverse populations. Ability to accept changes in responsibilities and incorporate new goals into the restaurant operation. Possesses good written and verbal communication skills. Ability to follow written and verbal directions. Demonstrated ability to effectively work and communicate with diverse populations. Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred). Satisfactory score on any test required. Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment. Upon hire, ServSafe Manager Certificate issued by National Restaurant Association required. Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required. Daily access to reliable transportation. Driving Requirements Driving is required to conduct bona fide Board business that is within the scope of employment in this position. Personal Vehicle LEADERSHIP ROLE First level supervisor People Management This position acts as the manager for 1 to 5 direct staff. This position manages departments. Management Duties/Responsibilities Interviews, selects, and trains employees. Directs the work of employees. Maintains records for use in supervision. Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes. Handles employee complaints/grievances. Plans the work. Determines the techniques to use. Apportions the work among the employees. Controls the flow and distribution of materials or merchandise and supplies. Provides for the safety and security of the employees or the property. Monitors and implements legal compliance measures. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Standing: over 2/3 percent of the time Walking: between 1/3 and 2/3 percent of the time Sitting: under 1/3 percent of the time Using hands to handle or feel: between 1/3 and 2/3 percent of the time Pinching (fine motor skills): under 1/3 percent of the time Wrist deviation: between 1/3 and 2/3 percent of the time Keyboarding: between 1/3 and 2/3 percent of the time Pushing: between 1/3 and 2/3 percent of the time Pulling: between 1/3 and 2/3 percent of the time Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time Climbing (Ascend/Descend): under 1/3 percent of the time Balancing: over 2/3 percent of the time Stooping: under 1/3 percent of the time Kneeling: under 1/3 percent of the time Crouching: under 1/3 percent of the time Bending: between 1/3 and 2/3 percent of the time Twisting: over 2/3 percent of the time Squatting: under 1/3 percent of the time Talking: over 2/3 percent of the time Hearing: over 2/3 percent of the time Tasting: under 1/3 percent of the time Smelling: over 2/3 percent of the time Repetitive Motions: over 2/3 percent of the time Eye/Hand/Foot Coordination: over 2/3 percent of the time Driving: under 1/3 percent of the time As required by the duties and responsibilities of the position. Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job. No special vision requirements Work Environment Location Office, school or similar indoor environment: over 2/3 percent of the time Outdoor environment: under 1/3 percent of the time Temperature Change: over 2/3 percent of the time Exposure Outdoor weather conditions: under 1/3 percent of the time Extreme cold (below 32 degrees): between 1/3 and 2/3 percent of the time Extreme heat (above 100 degrees): between 1/3 and 2/3 percent of the time Communicable diseases: between 1/3 and 2/3 percent of the time Risk of electrical shock: between 1/3 and 2/3 percent of the time Noise Level Loud: over 2/3 percent of the time Weight & Force Lifting and carrying requirements Up to 35 pounds: over 2/3 percent of the time Travel Requirements 10% daily day travel within the community to pick up food and supplies and to the bank. Employee Safety Statements The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents. Adheres to safe practices and methods in the operation of equipment and supplies related to the job. The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students. JOB INFORMATION Approved Date: 2/1/2023 Established Date: 8/1/1976 Title Code: E42400 Title: MANAGER: SCHOOL NUTRITION LEVEL 1 Reports to Generic: Senior Level;Principal Reports to Specific: PRINCIPAL ORGANIZATION Division: Operations Business Unit: Food Services Department: Negotiated Agreement: American Federation of State, County, & Municipal Employees (AFSCME) HR JOB INFORMATION Unit: III Days Worked: 187 FLSA Exemption Status: Non-Exempt Grade: AG07 Click HERE to view salary scale. Scroll down to locate (Unit 3 - AFSCME). Essential Job: Months Worked: 10 Hours Worked: 6;6.5;7;7.5 Job Family: Food and Nutrition Services (FNS) Sub-Function: Manager FNS
Anne Arundel County Public Schools
Annapolis, Maryland
Title Code: Manager: School Nutrition Level 1 JOB SUMMARY Manages and participates in the operation of a school restaurant providing meals in an elementary school. Work involves overall responsibility for transportation of food and supplies, food preparation, meal service, cashiering, ordering, cleaning kitchen equipment and facilities, and maintaining required sanitation standards. Provides instruction and work assignments for School Nutrition Associates. Employee(s) must be capable of performing any and all of the listed duties individually or independently which may vary based upon their work location/assignment and available staffing. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Emergencies Extended hours Outside of negotiated hours Overtime as needed ESSENTIAL DUTIES/RESPONSIBILITIES Adheres to all U.S. Department of Agriculture (USDA) guidelines established for the Child Nutrition Program, and all AACPS policies, procedures and division memoranda. Assures that meals meet the meal requirements specified by the U.S. Department of Agriculture. Maintains optimum standards of food quality through effective supervision of restaurant operation and assures that standardized recipes, portion controls and procedures for us of leftovers are followed. Monitors and maintains food quality standards including temperature, appearance, and taste from point of delivery through point of service. Participates and plans preparation, cooking and serving of food. Assures that established standard operating procedures are followed. Orders, assembles, and transports appropriate quantities of food and supplies. Assures authorized use and proper storage of products. Maintains inventories of food, supplies, and equipment. Checks food supplies and equipment deliveries for quantity and compliance with specifications. Initiates request for equipment repairs. Manages and participates in approved cleaning and safety practices to ensure that sanitary and safe conditions are maintained. Adheres to sanitation standards as outlined in COMAR and Hazard Analysis Critical Control Points (HACCP). Reconciles money and register receipts from sales, maintains necessary records, and conducts banking according to procedures. Implements security measures to prevent theft. Follows prescribed procedures to protect the anonymity of students who qualify for free and reduced-price meals. Manages food service employees by preparing work schedules, assigning and directing work. Verifies and maintains records of hours worked by employees and controls extra time. Provides supervision of kitchen use for outside and special events. Provides orientation and ongoing in-service training to all employees. Prepares, forwards, and maintains files of records and reports required by the Division of Food & Nutrition Services. Performs other related duties as assigned within the same classification or lower. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or Equivalency Certificate required. Experience Six (6) months food service experience with demonstrated "back-up" managerial experience required; Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position. Knowledge, Skills, Abilities and Other Characteristics Demonstrates sound decision making and problem solving techniques. Considerable knowledge of quantity food preparation; sanitation and safety regulations; methods and procedures of school food service operation. Skill in the care, maintenance, sanitation and operation of equipment. Ability to complete all job responsibilities despite frequent interruptions and without close supervision. Ability to delegate and to motivate personnel. Ability to maintain harmonious relations with students, school staff, vendors and volunteer(s). Ability to effectively work and communicate with diverse populations. Ability to accept changes in responsibilities and incorporate new goals into the restaurant operation. Possesses good written and verbal communication skills. Ability to follow written and verbal directions. Demonstrated ability to effectively work and communicate with diverse populations. Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred). Satisfactory score on any test required. Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment. Upon hire, ServSafe Manager Certificate issued by National Restaurant Association required. Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required. Daily access to reliable transportation. Driving Requirements Driving is required to conduct bona fide Board business that is within the scope of employment in this position. Personal Vehicle LEADERSHIP ROLE First level supervisor People Management This position acts as the manager for 1 to 5 direct staff. This position manages departments. Management Duties/Responsibilities Interviews, selects, and trains employees. Directs the work of employees. Maintains records for use in supervision. Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes. Handles employee complaints/grievances. Plans the work. Determines the techniques to use. Apportions the work among the employees. Controls the flow and distribution of materials or merchandise and supplies. Provides for the safety and security of the employees or the property. Monitors and implements legal compliance measures. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Standing: over 2/3 percent of the time Walking: between 1/3 and 2/3 percent of the time Sitting: under 1/3 percent of the time Using hands to handle or feel: between 1/3 and 2/3 percent of the time Pinching (fine motor skills): under 1/3 percent of the time Wrist deviation: between 1/3 and 2/3 percent of the time Keyboarding: between 1/3 and 2/3 percent of the time Pushing: between 1/3 and 2/3 percent of the time Pulling: between 1/3 and 2/3 percent of the time Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time Climbing (Ascend/Descend): under 1/3 percent of the time Balancing: over 2/3 percent of the time Stooping: under 1/3 percent of the time Kneeling: under 1/3 percent of the time Crouching: under 1/3 percent of the time Bending: between 1/3 and 2/3 percent of the time Twisting: over 2/3 percent of the time Squatting: under 1/3 percent of the time Talking: over 2/3 percent of the time Hearing: over 2/3 percent of the time Tasting: under 1/3 percent of the time Smelling: over 2/3 percent of the time Repetitive Motions: over 2/3 percent of the time Eye/Hand/Foot Coordination: over 2/3 percent of the time Driving: under 1/3 percent of the time As required by the duties and responsibilities of the position. Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job. No special vision requirements Work Environment Location Office, school or similar indoor environment: over 2/3 percent of the time Outdoor environment: under 1/3 percent of the time Temperature Change: over 2/3 percent of the time Exposure Outdoor weather conditions: under 1/3 percent of the time Extreme cold (below 32 degrees): between 1/3 and 2/3 percent of the time Extreme heat (above 100 degrees): between 1/3 and 2/3 percent of the time Communicable diseases: between 1/3 and 2/3 percent of the time Risk of electrical shock: between 1/3 and 2/3 percent of the time Noise Level Loud: over 2/3 percent of the time Weight & Force Lifting and carrying requirements Up to 35 pounds: over 2/3 percent of the time Travel Requirements 10% daily day travel within the community to pick up food and supplies and to the bank. Employee Safety Statements The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents. Adheres to safe practices and methods in the operation of equipment and supplies related to the job. The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students. JOB INFORMATION Approved Date: 2/1/2023 Established Date: 8/1/1976 Title Code: E42400 Title: MANAGER: SCHOOL NUTRITION LEVEL 1 Reports to Generic: Senior Level;Principal Reports to Specific: PRINCIPAL ORGANIZATION Division: Operations Business Unit: Food Services Department: Negotiated Agreement: American Federation of State, County, & Municipal Employees (AFSCME) HR JOB INFORMATION Unit: III Days Worked: 187 FLSA Exemption Status: Non-Exempt Grade: AG07 Click HERE to view salary scale. Scroll down to locate (Unit 3 - AFSCME). Essential Job: Months Worked: 10 Hours Worked: 6;6.5;7;7.5 Job Family: Food and Nutrition Services (FNS) Sub-Function: Manager FNS
Apr 17, 2024
Full time
Title Code: Manager: School Nutrition Level 1 JOB SUMMARY Manages and participates in the operation of a school restaurant providing meals in an elementary school. Work involves overall responsibility for transportation of food and supplies, food preparation, meal service, cashiering, ordering, cleaning kitchen equipment and facilities, and maintaining required sanitation standards. Provides instruction and work assignments for School Nutrition Associates. Employee(s) must be capable of performing any and all of the listed duties individually or independently which may vary based upon their work location/assignment and available staffing. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules Emergencies Extended hours Outside of negotiated hours Overtime as needed ESSENTIAL DUTIES/RESPONSIBILITIES Adheres to all U.S. Department of Agriculture (USDA) guidelines established for the Child Nutrition Program, and all AACPS policies, procedures and division memoranda. Assures that meals meet the meal requirements specified by the U.S. Department of Agriculture. Maintains optimum standards of food quality through effective supervision of restaurant operation and assures that standardized recipes, portion controls and procedures for us of leftovers are followed. Monitors and maintains food quality standards including temperature, appearance, and taste from point of delivery through point of service. Participates and plans preparation, cooking and serving of food. Assures that established standard operating procedures are followed. Orders, assembles, and transports appropriate quantities of food and supplies. Assures authorized use and proper storage of products. Maintains inventories of food, supplies, and equipment. Checks food supplies and equipment deliveries for quantity and compliance with specifications. Initiates request for equipment repairs. Manages and participates in approved cleaning and safety practices to ensure that sanitary and safe conditions are maintained. Adheres to sanitation standards as outlined in COMAR and Hazard Analysis Critical Control Points (HACCP). Reconciles money and register receipts from sales, maintains necessary records, and conducts banking according to procedures. Implements security measures to prevent theft. Follows prescribed procedures to protect the anonymity of students who qualify for free and reduced-price meals. Manages food service employees by preparing work schedules, assigning and directing work. Verifies and maintains records of hours worked by employees and controls extra time. Provides supervision of kitchen use for outside and special events. Provides orientation and ongoing in-service training to all employees. Prepares, forwards, and maintains files of records and reports required by the Division of Food & Nutrition Services. Performs other related duties as assigned within the same classification or lower. MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or Equivalency Certificate required. Experience Six (6) months food service experience with demonstrated "back-up" managerial experience required; Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position. Knowledge, Skills, Abilities and Other Characteristics Demonstrates sound decision making and problem solving techniques. Considerable knowledge of quantity food preparation; sanitation and safety regulations; methods and procedures of school food service operation. Skill in the care, maintenance, sanitation and operation of equipment. Ability to complete all job responsibilities despite frequent interruptions and without close supervision. Ability to delegate and to motivate personnel. Ability to maintain harmonious relations with students, school staff, vendors and volunteer(s). Ability to effectively work and communicate with diverse populations. Ability to accept changes in responsibilities and incorporate new goals into the restaurant operation. Possesses good written and verbal communication skills. Ability to follow written and verbal directions. Demonstrated ability to effectively work and communicate with diverse populations. Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred). Satisfactory score on any test required. Licenses and Certifications Employee must retain active licenses, certifications, and enrollment as a condition of employment. Upon hire, ServSafe Manager Certificate issued by National Restaurant Association required. Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required. Daily access to reliable transportation. Driving Requirements Driving is required to conduct bona fide Board business that is within the scope of employment in this position. Personal Vehicle LEADERSHIP ROLE First level supervisor People Management This position acts as the manager for 1 to 5 direct staff. This position manages departments. Management Duties/Responsibilities Interviews, selects, and trains employees. Directs the work of employees. Maintains records for use in supervision. Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes. Handles employee complaints/grievances. Plans the work. Determines the techniques to use. Apportions the work among the employees. Controls the flow and distribution of materials or merchandise and supplies. Provides for the safety and security of the employees or the property. Monitors and implements legal compliance measures. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Standing: over 2/3 percent of the time Walking: between 1/3 and 2/3 percent of the time Sitting: under 1/3 percent of the time Using hands to handle or feel: between 1/3 and 2/3 percent of the time Pinching (fine motor skills): under 1/3 percent of the time Wrist deviation: between 1/3 and 2/3 percent of the time Keyboarding: between 1/3 and 2/3 percent of the time Pushing: between 1/3 and 2/3 percent of the time Pulling: between 1/3 and 2/3 percent of the time Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time Climbing (Ascend/Descend): under 1/3 percent of the time Balancing: over 2/3 percent of the time Stooping: under 1/3 percent of the time Kneeling: under 1/3 percent of the time Crouching: under 1/3 percent of the time Bending: between 1/3 and 2/3 percent of the time Twisting: over 2/3 percent of the time Squatting: under 1/3 percent of the time Talking: over 2/3 percent of the time Hearing: over 2/3 percent of the time Tasting: under 1/3 percent of the time Smelling: over 2/3 percent of the time Repetitive Motions: over 2/3 percent of the time Eye/Hand/Foot Coordination: over 2/3 percent of the time Driving: under 1/3 percent of the time As required by the duties and responsibilities of the position. Vision The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job. No special vision requirements Work Environment Location Office, school or similar indoor environment: over 2/3 percent of the time Outdoor environment: under 1/3 percent of the time Temperature Change: over 2/3 percent of the time Exposure Outdoor weather conditions: under 1/3 percent of the time Extreme cold (below 32 degrees): between 1/3 and 2/3 percent of the time Extreme heat (above 100 degrees): between 1/3 and 2/3 percent of the time Communicable diseases: between 1/3 and 2/3 percent of the time Risk of electrical shock: between 1/3 and 2/3 percent of the time Noise Level Loud: over 2/3 percent of the time Weight & Force Lifting and carrying requirements Up to 35 pounds: over 2/3 percent of the time Travel Requirements 10% daily day travel within the community to pick up food and supplies and to the bank. Employee Safety Statements The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents. Adheres to safe practices and methods in the operation of equipment and supplies related to the job. The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students. JOB INFORMATION Approved Date: 2/1/2023 Established Date: 8/1/1976 Title Code: E42400 Title: MANAGER: SCHOOL NUTRITION LEVEL 1 Reports to Generic: Senior Level;Principal Reports to Specific: PRINCIPAL ORGANIZATION Division: Operations Business Unit: Food Services Department: Negotiated Agreement: American Federation of State, County, & Municipal Employees (AFSCME) HR JOB INFORMATION Unit: III Days Worked: 187 FLSA Exemption Status: Non-Exempt Grade: AG07 Click HERE to view salary scale. Scroll down to locate (Unit 3 - AFSCME). Essential Job: Months Worked: 10 Hours Worked: 6;6.5;7;7.5 Job Family: Food and Nutrition Services (FNS) Sub-Function: Manager FNS
JOBSUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner.ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructionsQUALIFICATIONS: Relevant experience in high quality, high volume operation preferred.EDUCATION:High School education or equivalent.LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required.PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range.TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 16, 2024
Full time
JOBSUMMARY:Responsible to greet guests in an upbeat, friendly and courteous manner.ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Answer incoming reservation calls. Complete reservations in the computerized reservation system. Keep abreast of all food & beverage venues and menus. Check availability on a continuous basis. Perform other related duties as assigned. Greet guest in a warm and friendly manner. Answer the telephone and facilitate guest requests. Using the table management system, manage incoming reservations and venue floor. Assist with daily administrative work as per direction of the venue manager. Perform other related duties as assigned.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Knowledge of basic food and beverage products. Ability to perform basic/intermediate math skills. Ability to operate office equipment and Table Management system. Ability to read, write, and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructionsQUALIFICATIONS: Relevant experience in high quality, high volume operation preferred.EDUCATION:High School education or equivalent.LICENSE/CERTIFICATE:Food Safety Team Member Training required.Training for Intervention Procedures (TIPS) required.PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Prolonged standing and sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range.TYPICAL WORKINGCONDITIONS: Work may be performed in small area having a three-foot access. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant F&B Manager assists the Pool manager with the overall food and beverage activities of the outlet operation. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food and drink Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, and any other reports deemed necessary Monitors work of employees to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.Directly supervise all pool personnel and operations during assigned shifts.Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.Properly schedule employees in accordance with customer volumes.Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.Seek ways in which to reduce departmental operating costs without affecting the quality of F&B or service.Keep the Pool Manager informed of all pertinent information and irregularities occurring in the department.Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all teract effectively with all other departments. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an associate degree, preferably in hotel and/or restaurant management,Graduate of post high school,Two-year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires 3 years F&B supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:This position is responsible for developingan environment that creates excitement for guests and employees, promoting andretaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of therestaurant operation, including prep and service. KEY JOB FUNCTIONS:Responsiblefor actively building and retaining customer relations and acts as a mentor toteam members in order to provide superior customer service.Hires,trains, motivates, evaluates, and supervises assigned personnel; coaches forsuccess and continuing improvement of team member skills.Managesthe day-to-day operation of the restaurant in accordance with establishedpolicies and procedures.Establishesand administers training programs within the restaurant, including new teammember orientation.Directsthe development and administration of controls for all phases of the restaurantin an economical and profitable manner while maintaining established standards.Coordinatesthe maintenance and development methods for high quality preparation of food;assists in the maintenance and development of procedures for food service; andpresents menu items for maximum customer service satisfaction.Maintainsan efficient program of scheduling to ensure a high standard of foodpreparation and service with the use of minimum man-hours.Maintainsand instructs assigned personnel as to safety policies and procedures andfollows up to ensure hazards are eliminated.Monitorsappearance of all foods and communicates deviations from standard to salariedfood prep supervisor responsible for area.Actsimmediately on all customer complaints to ensure that corrections are made whenpossible.Monitorswork of Food Cashiers to ensure that established policies and procedures arebeing followed. Oversees all follow-upwork to ensure non-recurrence of cashier pilesannual budget, variance reports, weekly management reports, comp reports,linen/glass/silver/menu inventory and any other reports deemed necessary by theRestaurant Manager. Qualifications:EDUCATION and/or EXPERIENCE: Associates Degree, preferably in hotel and/or restaurant management orGraduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred QUALIFICATIONS:Literate and fluent in EnglishExcellent guest service skillsMust be at least 21 years of ageExcellent communication skills, both verbal and writtenExcellent interpersonal skills, with emphasis in relationship buildingGood problem solving skillsAbility to compile, compute, and analyze pertinent data needed for reportsAbility to negotiate with diverse departmentsAbility to implement strategic vision and plan into day-to-day operationsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordinationAbility to coordinate multiple tasks at onceAbility to constantly walk and stand during shiftMobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspection Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:This position is responsible for developingan environment that creates excitement for guests and employees, promoting andretaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of therestaurant operation, including prep and service. KEY JOB FUNCTIONS:Responsiblefor actively building and retaining customer relations and acts as a mentor toteam members in order to provide superior customer service.Hires,trains, motivates, evaluates, and supervises assigned personnel; coaches forsuccess and continuing improvement of team member skills.Managesthe day-to-day operation of the restaurant in accordance with establishedpolicies and procedures.Establishesand administers training programs within the restaurant, including new teammember orientation.Directsthe development and administration of controls for all phases of the restaurantin an economical and profitable manner while maintaining established standards.Coordinatesthe maintenance and development methods for high quality preparation of food;assists in the maintenance and development of procedures for food service; andpresents menu items for maximum customer service satisfaction.Maintainsan efficient program of scheduling to ensure a high standard of foodpreparation and service with the use of minimum man-hours.Maintainsand instructs assigned personnel as to safety policies and procedures andfollows up to ensure hazards are eliminated.Monitorsappearance of all foods and communicates deviations from standard to salariedfood prep supervisor responsible for area.Actsimmediately on all customer complaints to ensure that corrections are made whenpossible.Monitorswork of Food Cashiers to ensure that established policies and procedures arebeing followed. Oversees all follow-upwork to ensure non-recurrence of cashier pilesannual budget, variance reports, weekly management reports, comp reports,linen/glass/silver/menu inventory and any other reports deemed necessary by theRestaurant Manager. Qualifications:EDUCATION and/or EXPERIENCE: Associates Degree, preferably in hotel and/or restaurant management orGraduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred QUALIFICATIONS:Literate and fluent in EnglishExcellent guest service skillsMust be at least 21 years of ageExcellent communication skills, both verbal and writtenExcellent interpersonal skills, with emphasis in relationship buildingGood problem solving skillsAbility to compile, compute, and analyze pertinent data needed for reportsAbility to negotiate with diverse departmentsAbility to implement strategic vision and plan into day-to-day operationsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordinationAbility to coordinate multiple tasks at onceAbility to constantly walk and stand during shiftMobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspection Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 07, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 07, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Unit Description: Sodexo is seeking a Food Operations Manager 2 for Shaw Cancer Center in Edwards , CO. T he Food Operations Manager will manage Food & Nutrition operations for the hospital. The Food Operations Manager will develop and manage a team of hourly employees and will collaborate with other leaders at Vail Health. The schedule will be Monday to Friday with no nights or weekends. This strategic leadership position offers a competitive salary with a full benefits package that kicks in immediately. The successful candidate will: motivate, coach, mentor and develop frontline staff provide stellar customer service ensure company food and physical safety programs and standards are followed maintain all product merchandising, marketing and ordering standards are in place We are looking for candidates who have: a work history demonstrating strong leadership skills a culinary and food service background a passion for a high-level of customer service technical skills and ability to pick up software quickly Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 31, 2024
Full time
Unit Description: Sodexo is seeking a Food Operations Manager 2 for Shaw Cancer Center in Edwards , CO. T he Food Operations Manager will manage Food & Nutrition operations for the hospital. The Food Operations Manager will develop and manage a team of hourly employees and will collaborate with other leaders at Vail Health. The schedule will be Monday to Friday with no nights or weekends. This strategic leadership position offers a competitive salary with a full benefits package that kicks in immediately. The successful candidate will: motivate, coach, mentor and develop frontline staff provide stellar customer service ensure company food and physical safety programs and standards are followed maintain all product merchandising, marketing and ordering standards are in place We are looking for candidates who have: a work history demonstrating strong leadership skills a culinary and food service background a passion for a high-level of customer service technical skills and ability to pick up software quickly Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Unit Description: Sodexo is seeking a Food Production Manager 3 for Southern New Hampshire Medical Center located in Nashua, NH . In this role you will directly oversee a team of 12 culinary professionals, responsible for preparing 3 meals/day out of 2 kitchens for patient room service as well as provide food service for internal catering and the cafeteria. The Manager will work approximately 9am-7pm, and the closing shift (to 8:30pm) every other Wednesday and every other weekend. We are seeking someone who is comfortable being in a leadership role and motivating others, but also has the team mentality of jumping in to cook or assist where needed! The Health System is committed to the improvement, maintenance and preservation of the health of people in the greater Nashua area. For over a century, Southern New Hampshire Medical Center has grown right along with the Gate City. Located in the heart of downtown Nashua, the Medical Center today has a medical staff of over 500 primary and specialty care providers. The hospital is now housed on two Nashua campuses and continues its 125-year tradition of providing innovative health programs and preventive health resources to the community. The successful candidate will: oversee day-to-day operations and successfully coordinate all required tasks through frontline staff deliver high quality food services including retail, catering and patient meal management operations develop and maintain effective employee, customer, and client relationships initiate plans for improvments and/or enhancements to existing systems (ordering, food production, handling & safety) ensure HACCP, regulatory and standards compliance; have daily interaction with patients, their families and clinical team to ensure patient satisfaction operate within allocated budget ensure Sodexo standards are met Is this opportunity right for you? We are looking for candidates who: have a proven track record in successful kitchen management in a busy enviornment Serve as a role model for the kitchen staff by demonstrating knowledge of proper sanitation, food preparation and presentation are experienced with menu planning and development, as well as inventory management can manage multiple priorities while maintaining high quality customer service facilitate open communication with the team and provide a supportive work enviornment prioritize tasks and exhibit flexibility to take on additional responsibilities as needed Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Mar 31, 2024
Full time
Unit Description: Sodexo is seeking a Food Production Manager 3 for Southern New Hampshire Medical Center located in Nashua, NH . In this role you will directly oversee a team of 12 culinary professionals, responsible for preparing 3 meals/day out of 2 kitchens for patient room service as well as provide food service for internal catering and the cafeteria. The Manager will work approximately 9am-7pm, and the closing shift (to 8:30pm) every other Wednesday and every other weekend. We are seeking someone who is comfortable being in a leadership role and motivating others, but also has the team mentality of jumping in to cook or assist where needed! The Health System is committed to the improvement, maintenance and preservation of the health of people in the greater Nashua area. For over a century, Southern New Hampshire Medical Center has grown right along with the Gate City. Located in the heart of downtown Nashua, the Medical Center today has a medical staff of over 500 primary and specialty care providers. The hospital is now housed on two Nashua campuses and continues its 125-year tradition of providing innovative health programs and preventive health resources to the community. The successful candidate will: oversee day-to-day operations and successfully coordinate all required tasks through frontline staff deliver high quality food services including retail, catering and patient meal management operations develop and maintain effective employee, customer, and client relationships initiate plans for improvments and/or enhancements to existing systems (ordering, food production, handling & safety) ensure HACCP, regulatory and standards compliance; have daily interaction with patients, their families and clinical team to ensure patient satisfaction operate within allocated budget ensure Sodexo standards are met Is this opportunity right for you? We are looking for candidates who: have a proven track record in successful kitchen management in a busy enviornment Serve as a role model for the kitchen staff by demonstrating knowledge of proper sanitation, food preparation and presentation are experienced with menu planning and development, as well as inventory management can manage multiple priorities while maintaining high quality customer service facilitate open communication with the team and provide a supportive work enviornment prioritize tasks and exhibit flexibility to take on additional responsibilities as needed Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification
Mar 21, 2024
Full time
Compass Corporate Position Title: title Pay Grade: payGrade_obj Salary: $105000 - $115000 / year Other Forms of Compensation: A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Working as a District Manager (DM), you will lead a cross-functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong client relationships, and ensure we continuously support our communities in our dynamic environment. Key Responsibilities: Leads, manages, and encourages a complementary team of Resident District Managers and/or Directors of Dining Services, and their teams, to provide outstanding service Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability Serves as representative/brand ambassador of territory; attends client and community engagement events Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting Completes required reports on time as outlined by policy Ensures consistent and fair administration of all policies and procedures Required Qualifications: Bachelor's degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services areas in lieu of degree Preferred Qualifications: Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc. Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. Has the ability to think quickly, analytically, strategically, and accurately Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multitasking, prioritization, and organization skills Proficient in the use of Microsoft Suite Extensive travel is required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Compass Corporate STEPHANIE FREER req_classification