Presbyterian Homes & Services
Chanhassen, Minnesota
Min Max Overview Presbyterian Homes & Services - SummerWood of Chanhassen seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. This is a fulltime exempt benefit eligible position. Presbyterian Homes offers comparable pay and benefits including health and Dental insurance, company matched retirement plan, Education Assistance, and opportunities for career growth within the organization, among other great benefits. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY SummerWood of Chanhassen525 Lake DriveChanhassen, MN 55317Located across from the renowned Chanhassen Dinner Theater, with convenient access to Highways 5 and 101, SummerWood of Chanhassen brings city life irresistibly close to home. With outdoor walking trails and a pedestrian-friendly retail area, it's a setting you'll find ideal.As an employee you can take advantage of a variety of amenities such as:- Southwest Transit line access- Off-street parking- Discounted employee meals- Free fitness centerThis community offers the following care options: Assisted Living, Assisted Living Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, and care and service options for older adults. Over 7,100 employees serve more than 26,000 older adults through 59 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for over 15,000 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living, and overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation. We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness. If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Mar 24, 2024
Full time
Min Max Overview Presbyterian Homes & Services - SummerWood of Chanhassen seeking a Nutrition & Culinary Services Director to join our team. The Nutrition & Culinary Services Director is responsible for planning, organizing, developing, evaluating and effectively directing the Nutrition & Culinary Services staff and program in order to ensure the delivery of high quality customer meals and dining services consistent with regulations and established best practices. This is a fulltime exempt benefit eligible position. Presbyterian Homes offers comparable pay and benefits including health and Dental insurance, company matched retirement plan, Education Assistance, and opportunities for career growth within the organization, among other great benefits. REPORTING STRUCTURE: The Nutrition & Culinary Services Director reports to the Site Leader. The Nutrition & Culinary Services Director directly supervises Nutrition & Culinary Services staff including Cooks/Chefs, Servers and Lead Servers. The Nutrition & Culinary Services Director oversees the use of contracted services for the Nutrition & Culinary Services program. ABOUT THIS COMMUNITY SummerWood of Chanhassen525 Lake DriveChanhassen, MN 55317Located across from the renowned Chanhassen Dinner Theater, with convenient access to Highways 5 and 101, SummerWood of Chanhassen brings city life irresistibly close to home. With outdoor walking trails and a pedestrian-friendly retail area, it's a setting you'll find ideal.As an employee you can take advantage of a variety of amenities such as:- Southwest Transit line access- Off-street parking- Discounted employee meals- Free fitness centerThis community offers the following care options: Assisted Living, Assisted Living Memory Care Responsibilities The Nutrition & Culinary Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality customer meals while achieving short and long-term operational goals and objectives for the site. Customer Meals Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Customer Dining Create a positive dining experience for customers that promotes their independence, choice and overall well being. Encourage resident participation in the dining program, and meal activities. Oversee the entire dining process for all customers. Nutrition Program - Care Centers Oversee the meal preparation and service based on established menus, regulations, established policies, procedures and best practices. Assist with the meal process as necessary. Regularly solicit customer feedback and incorporate solutions regarding the quality and satisfaction with meals served into meal and service planning. Develop menus and recipes that are attractive, nutritious and palatable with a focus on customer requests/satisfaction. Maintain and monitor accurate meal documentation records per established procedures. Establish and maintain effective communication systems with all customers. Qualifications Care Center: Enrolled in or a graduate of a dietary manager course with current state certification. Housing and Assisted Living: Current Food Safety Certification. Three to five (3 - 5) years' leadership experience in food service. Demonstrated competencies in food service management and operations, quality management, staff development, cooking, clinical nutrition for the elderly, and community outreach. Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public. Demonstrated compatibility with PHS's mission and operating philosophies. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHS Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, and care and service options for older adults. Over 7,100 employees serve more than 26,000 older adults through 59 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for over 15,000 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living, and overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation. We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness. If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team. PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Mar 23, 2024
Full time
Pay: $120000 per year - $120000 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
California Department of Education
Salinas, California
Job Summary Job Summary Under the general supervision of the Food Service Coordinator or Senior Director of Alternative Education, the Food Service Delivery Assistant packs, loads vehicle, picks up, delivers food service meals, equipment and supplies to and from school sites according to a set schedule; washes food service equipment and dishes. View Job Description Requirements / Qualifications Education and Experience: Any combination of education equivalent to a high school diploma Any combination of training and experience which has provided the applicant with the required knowledge and abilities to successfully perform job duties Knowledge of: Experience in driving automotive equipment Safe driving practices Basic kitchen and food service equipment Food service sanitation proper cleaning methods Basic math Driver's License Copy Letter of Introduction Proof of HS Graduation Resume Comments and Other Information This position if for the school calendar year of with a work schedule of 5:30am-2:00pm For more information about this position, go to the pdf file here Service Delivery Assistant-.pdf
Mar 06, 2024
Full time
Job Summary Job Summary Under the general supervision of the Food Service Coordinator or Senior Director of Alternative Education, the Food Service Delivery Assistant packs, loads vehicle, picks up, delivers food service meals, equipment and supplies to and from school sites according to a set schedule; washes food service equipment and dishes. View Job Description Requirements / Qualifications Education and Experience: Any combination of education equivalent to a high school diploma Any combination of training and experience which has provided the applicant with the required knowledge and abilities to successfully perform job duties Knowledge of: Experience in driving automotive equipment Safe driving practices Basic kitchen and food service equipment Food service sanitation proper cleaning methods Basic math Driver's License Copy Letter of Introduction Proof of HS Graduation Resume Comments and Other Information This position if for the school calendar year of with a work schedule of 5:30am-2:00pm For more information about this position, go to the pdf file here Service Delivery Assistant-.pdf
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986
Mar 24, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986
Arkansas Department of Education
North Little Rock, Arkansas
NORTH LITTLE ROCK SCHOOL DISTRICT Job Description for Elementary Child Nutrition Manager Substitute - Elementary Department: Child Nutrition Job Status: Full Time FLSA Status: Non-Exempt Reports To: Director of Child Nutrition Grade/Level: Elementary Amount of Travel Required: No travel required Work Schedule: 6-8 hours Positions Supervised: Child Nutrition Assistants Contract: 184 Days POSITION SUMMARY Supervise workers engaged in preparing and serving food. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Be competent and effective. Resolve customer complaints regarding food service. Responsible for following all USDA regulations. Develops forecast numbers, prepares collection, milk and production reports daily. Record production and operational data on specified forms. Train workers in food preparation, service, sanitation, and safety procedures. Keep cooperative relationship with other staff members Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Plan and order all food, supplies and small equipment. Supervise the preparation of menu items according to production records, direction book and procedures manual. Specify food portions and courses, production and time sequences, and workstation and equipment arrangements. Responsible for accounting and collecting of meals based on eligibility status. Check all incoming deliveries for accuracy and maintains the required system of accountability. Assist in planning, preparing and serving meals for special functions. Assist in evaluating new products for usefulness and suitability. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards. Inventory food and supplies monthly -inventory equipment twice a year. Control the inventory of food, equipment, small-ware, and report shortages to designated personnel. Responsible for issued keys and security of equipment. Observe and evaluate workers and work procedures in order to ensure quality standards and service. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Requisition supplies and equipment needed to ensure quality and timely delivery of services. Recognize the chain of command, grievance procedures and levels of job responsibilities. Any other duties assigned by Director and Nutrition Coordinator. POSITION QUALIFICATIONS Competency Statement(s) Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Decision Making - Ability to make critical decisions while following company procedures. Regular attendance - Regular attendance to maximize student progress. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Energetic - Ability to work at a sustained pace and produce quality work. Friendly - Ability to exhibit a cheerful demeanor toward others. Judgment - The ability to formulate a sound decision using the available information. Loyal - The trait of feeling a duty to the employer. Positive Attitude - optimistic, team-first attitude displayed at all times Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Punctual - on time Safety Awareness - Ability to identify and correct conditions that affect employee safety. Team Builder - Ability to convince a group of people to work toward a goal. Management Skills - Ability to organize and direct oneself and effectively supervise others. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) preferred. Experience: Prior child nutrition experience necessary. Computer Skills: Must be able to operate a computer. Certificates & Licenses: Must be able to obtain an ADE Manager's Certificate and attend classes during the summer when necessary. Other Requirements: Must obtain 10 hours annually of Child Nutrition training and successfully pass ADE/FBI/DHS background checks. References should be available upon request. PHYSICAL DEMANDS Physical Demands Lift/Carry Stand F (Frequently) Walk F (Frequently) Sit O (Occasionally) Handling / Fingering F (Frequently) Reach Outward F (Frequently) Reach Above Shoulder O (Occasionally) Climb O (Occasionally) Crawl O (Occasionally) Squat or Kneel F (Frequently) Bend F (Frequently) 10 lbs or less F (Frequently) 11-20 lbs F (Frequently) 21-50 lbs O (Occasionally) 51-100 lbs O (Occasionally) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less F (Frequently) 13-25 lbs F (Frequently) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements Vision (Near, Color, Peripheral, Depth Perception) Sense of Sound (Ability to converse with coworkers, students, and staff) Sense of Smell Sense of Taste Sense of Touch Ability to wear Personal Protective Equipment (PPE) (hairnet, serving gloves, slip-resistant footwear, aprons, safety glasses) WORK ENVIRONMENT Work is performed in a school kitchen environment where temperatures from hot ovens, steamers, and dishwashers can cause discomfort. Noise from students and kitchen equipment can be excessive. Injuries from kitchen equipment are possible; safety rules, training and protective equipment are required. The North Little Rock School District Human Resources Office has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the North Little Rock School District reserves the right to change this job description and/or assign tasks for the employee to perform, as the North Little Rock School District may deem appropriate. The North Little Rock School District is an Equal Opportunity Employer
Mar 23, 2024
Full time
NORTH LITTLE ROCK SCHOOL DISTRICT Job Description for Elementary Child Nutrition Manager Substitute - Elementary Department: Child Nutrition Job Status: Full Time FLSA Status: Non-Exempt Reports To: Director of Child Nutrition Grade/Level: Elementary Amount of Travel Required: No travel required Work Schedule: 6-8 hours Positions Supervised: Child Nutrition Assistants Contract: 184 Days POSITION SUMMARY Supervise workers engaged in preparing and serving food. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Be competent and effective. Resolve customer complaints regarding food service. Responsible for following all USDA regulations. Develops forecast numbers, prepares collection, milk and production reports daily. Record production and operational data on specified forms. Train workers in food preparation, service, sanitation, and safety procedures. Keep cooperative relationship with other staff members Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Plan and order all food, supplies and small equipment. Supervise the preparation of menu items according to production records, direction book and procedures manual. Specify food portions and courses, production and time sequences, and workstation and equipment arrangements. Responsible for accounting and collecting of meals based on eligibility status. Check all incoming deliveries for accuracy and maintains the required system of accountability. Assist in planning, preparing and serving meals for special functions. Assist in evaluating new products for usefulness and suitability. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards. Inventory food and supplies monthly -inventory equipment twice a year. Control the inventory of food, equipment, small-ware, and report shortages to designated personnel. Responsible for issued keys and security of equipment. Observe and evaluate workers and work procedures in order to ensure quality standards and service. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Requisition supplies and equipment needed to ensure quality and timely delivery of services. Recognize the chain of command, grievance procedures and levels of job responsibilities. Any other duties assigned by Director and Nutrition Coordinator. POSITION QUALIFICATIONS Competency Statement(s) Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Decision Making - Ability to make critical decisions while following company procedures. Regular attendance - Regular attendance to maximize student progress. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Energetic - Ability to work at a sustained pace and produce quality work. Friendly - Ability to exhibit a cheerful demeanor toward others. Judgment - The ability to formulate a sound decision using the available information. Loyal - The trait of feeling a duty to the employer. Positive Attitude - optimistic, team-first attitude displayed at all times Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Punctual - on time Safety Awareness - Ability to identify and correct conditions that affect employee safety. Team Builder - Ability to convince a group of people to work toward a goal. Management Skills - Ability to organize and direct oneself and effectively supervise others. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED) preferred. Experience: Prior child nutrition experience necessary. Computer Skills: Must be able to operate a computer. Certificates & Licenses: Must be able to obtain an ADE Manager's Certificate and attend classes during the summer when necessary. Other Requirements: Must obtain 10 hours annually of Child Nutrition training and successfully pass ADE/FBI/DHS background checks. References should be available upon request. PHYSICAL DEMANDS Physical Demands Lift/Carry Stand F (Frequently) Walk F (Frequently) Sit O (Occasionally) Handling / Fingering F (Frequently) Reach Outward F (Frequently) Reach Above Shoulder O (Occasionally) Climb O (Occasionally) Crawl O (Occasionally) Squat or Kneel F (Frequently) Bend F (Frequently) 10 lbs or less F (Frequently) 11-20 lbs F (Frequently) 21-50 lbs O (Occasionally) 51-100 lbs O (Occasionally) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less F (Frequently) 13-25 lbs F (Frequently) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements Vision (Near, Color, Peripheral, Depth Perception) Sense of Sound (Ability to converse with coworkers, students, and staff) Sense of Smell Sense of Taste Sense of Touch Ability to wear Personal Protective Equipment (PPE) (hairnet, serving gloves, slip-resistant footwear, aprons, safety glasses) WORK ENVIRONMENT Work is performed in a school kitchen environment where temperatures from hot ovens, steamers, and dishwashers can cause discomfort. Noise from students and kitchen equipment can be excessive. Injuries from kitchen equipment are possible; safety rules, training and protective equipment are required. The North Little Rock School District Human Resources Office has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the North Little Rock School District reserves the right to change this job description and/or assign tasks for the employee to perform, as the North Little Rock School District may deem appropriate. The North Little Rock School District is an Equal Opportunity Employer
TO APPLY FOR THIS POSITION AND COMPLETE DETAILS, PLEASE VISIT OUR WEBSITE AT: TITLE: Site Manager - 7.5 hour shift (30 minute lunch break) DEPARTMENT: Food & Nutrition Services HOURS: 7:00 AM - 3:00 PM PAY GRADE 13: $18.54-$19.64 (Based on experience and education) DAY/YEAR: 183 Days/School Year REPORTS TO: Director of Food & Nutrition Services This position is eligible for stretch-pay over 26 pays per year. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF). SUMMARY: Under the direct supervision of the Director of Food Services, is responsible for efficiently and effectively managing the School Food Service program to ensure that federal, state, and local procedures, policies and regulations are strictly adhered to; supervises and seeks to improve Food Services staff performance; and serves nutritionally balanced and attractive meals/food within the financial guidelines and restraints of the New Albany-Floyd County Schools Food Service programs. QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Education and/or Experience: High school diploma or GED, a minimum of three years successful experience in quantity food preparation and knowledge and skills of food service helper, production worker and assistant manager. Prefer training in nutrition, food production and food service management knowledge of managing food service budgets; understanding meal pattern requirements of the National Breakfast and Lunch Programs. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students, parents, school personnel and others. Mathematical Skills: Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Understands productivity measurement i.e., labor cost as a percentage of revenue. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, and Microsoft Outlook. Working knowledge of accountability program, inventory program, and direct order entry system to major vendors. Certificates, Licenses and Registrations: Certified in food service sanitation by Board of Health; must have Serv Safe Manager passing test. Other Qualifications: Must pass a food service sanitation course with a passing grade of 87%. Must pass a food service competency test with a grade of 90%. RESPONSIBILITIES: Program Accountability: Follows federal, state, and local regulations for safe food preparation and storage. Takes pro-active measure to protect the identity of students receiving free and reduced price meals. Operates within budgetary guidelines. Communicates needs and concerns to supervisory personnel. Cooperates with the principal and teachers in promoting the educational values of school nutrition programs for better health and nutrition Financial Management and Record Keeping: Maintains program integrity and a fiscally sound food service program in keeping with federal guidelines, and food service department policy. Responsible for all record keeping of the National School Breakfast and Lunch Programs and in accordance with the State Board of Accounts, and Indiana Department of Child Nutrition. Directs cash collection and daily deposits. Takes physical count of all inventory (purchased and government commodities) on last day of month. Maintains filing system for inventory, invoices, daily sales reports, cash deposit reports, participation data, production sheets, menus, time reports, accident reports, etc. Personnel Management: Trains, supervises, disciplines and directs work of employees assigned to the Food service department. Ensures employee adherence to federal, state, local laws, and school board policies and professional conduct. Authorizes payment of employee payroll records. Represents child nutrition department at staff meetings. Safety and Sanitation: Follows procedures to maintain safe and sanitary conditions in the storage, preparation, serving, and dining areas. Supervises the routine cleaning and sanitation of dishes, work areas, utensils, equipment and facility. Reports potential safety hazards, accidents, and injuries to appropriate personnel. Trains employees to follow accident prevention practices. Program Service: Provides a pleasant and helpful environment for meal preparation and service. Promotes participation in the National School Breakfast and Lunch Programs. Equipment Use and Care: Maintains and protects equipment and property of the school; Reports equipment in need of repair or replacement. Promotes energy conservation methods when using equipment. Food Procurement and Production: Procures, receives, and safely stores food products. Follows procedures for checking quality, quantity, and correct food upon delivery. Returns unacceptable food or supplies that do not meet department standards. Directs the preparation of meal service in a safe and attractive manner. Trains employees in the areas of food production, offer vs. serve, portion control. Nutrition and Menu Planning: Evaluates plate waste for food acceptance and quality of food production and service. Utilizes student suggestions to help plan menus. Participates in monthly special events in the cafeteria to increase school spirit and to raise student participation in the meal programs. Assists Director with interviewing and hiring; directly trains employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned by the Director and/or other designee. The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the corporation. SUPERVISORY RESPONSIBILITIES: Direct work of subordinate food service employees; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF).
Mar 10, 2024
Full time
TO APPLY FOR THIS POSITION AND COMPLETE DETAILS, PLEASE VISIT OUR WEBSITE AT: TITLE: Site Manager - 7.5 hour shift (30 minute lunch break) DEPARTMENT: Food & Nutrition Services HOURS: 7:00 AM - 3:00 PM PAY GRADE 13: $18.54-$19.64 (Based on experience and education) DAY/YEAR: 183 Days/School Year REPORTS TO: Director of Food & Nutrition Services This position is eligible for stretch-pay over 26 pays per year. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF). SUMMARY: Under the direct supervision of the Director of Food Services, is responsible for efficiently and effectively managing the School Food Service program to ensure that federal, state, and local procedures, policies and regulations are strictly adhered to; supervises and seeks to improve Food Services staff performance; and serves nutritionally balanced and attractive meals/food within the financial guidelines and restraints of the New Albany-Floyd County Schools Food Service programs. QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Education and/or Experience: High school diploma or GED, a minimum of three years successful experience in quantity food preparation and knowledge and skills of food service helper, production worker and assistant manager. Prefer training in nutrition, food production and food service management knowledge of managing food service budgets; understanding meal pattern requirements of the National Breakfast and Lunch Programs. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students, parents, school personnel and others. Mathematical Skills: Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Understands productivity measurement i.e., labor cost as a percentage of revenue. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, and Microsoft Outlook. Working knowledge of accountability program, inventory program, and direct order entry system to major vendors. Certificates, Licenses and Registrations: Certified in food service sanitation by Board of Health; must have Serv Safe Manager passing test. Other Qualifications: Must pass a food service sanitation course with a passing grade of 87%. Must pass a food service competency test with a grade of 90%. RESPONSIBILITIES: Program Accountability: Follows federal, state, and local regulations for safe food preparation and storage. Takes pro-active measure to protect the identity of students receiving free and reduced price meals. Operates within budgetary guidelines. Communicates needs and concerns to supervisory personnel. Cooperates with the principal and teachers in promoting the educational values of school nutrition programs for better health and nutrition Financial Management and Record Keeping: Maintains program integrity and a fiscally sound food service program in keeping with federal guidelines, and food service department policy. Responsible for all record keeping of the National School Breakfast and Lunch Programs and in accordance with the State Board of Accounts, and Indiana Department of Child Nutrition. Directs cash collection and daily deposits. Takes physical count of all inventory (purchased and government commodities) on last day of month. Maintains filing system for inventory, invoices, daily sales reports, cash deposit reports, participation data, production sheets, menus, time reports, accident reports, etc. Personnel Management: Trains, supervises, disciplines and directs work of employees assigned to the Food service department. Ensures employee adherence to federal, state, local laws, and school board policies and professional conduct. Authorizes payment of employee payroll records. Represents child nutrition department at staff meetings. Safety and Sanitation: Follows procedures to maintain safe and sanitary conditions in the storage, preparation, serving, and dining areas. Supervises the routine cleaning and sanitation of dishes, work areas, utensils, equipment and facility. Reports potential safety hazards, accidents, and injuries to appropriate personnel. Trains employees to follow accident prevention practices. Program Service: Provides a pleasant and helpful environment for meal preparation and service. Promotes participation in the National School Breakfast and Lunch Programs. Equipment Use and Care: Maintains and protects equipment and property of the school; Reports equipment in need of repair or replacement. Promotes energy conservation methods when using equipment. Food Procurement and Production: Procures, receives, and safely stores food products. Follows procedures for checking quality, quantity, and correct food upon delivery. Returns unacceptable food or supplies that do not meet department standards. Directs the preparation of meal service in a safe and attractive manner. Trains employees in the areas of food production, offer vs. serve, portion control. Nutrition and Menu Planning: Evaluates plate waste for food acceptance and quality of food production and service. Utilizes student suggestions to help plan menus. Participates in monthly special events in the cafeteria to increase school spirit and to raise student participation in the meal programs. Assists Director with interviewing and hiring; directly trains employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned by the Director and/or other designee. The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the corporation. SUPERVISORY RESPONSIBILITIES: Direct work of subordinate food service employees; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF).
Senior Project Manager Family Motel Denver, CO (+West+Colfax+Denver+CO+USA) Apply Description The Project Manager for the Family Motel is responsible for the overall functioning of the Family Motel. The Family Motel serves two populations in different programs: a family shelter and a Grant Per Diem program within the facility. Job duties include a) ensuring the appropriate staffing structure for all programs including reviewing best practices with staff, overseeing the training of staff, and safety of staff and building; b) program development including creating new systems as outcomes adjust, instituting policies and procedures for service delivery; c) grant oversight, ensuring timely and accurate reporting to funding sources, and d) community outreach; representing VOA's programming within the community, identifying needs of the community and spearheading community practices. This position is also responsible for the management of the relief staff for the residential programs. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures that the participant's voice is heard and incorporated in programming. Oversees the Motel project and all applicable operations and programming. Responsible for overseeing the on-going monitoring of 24-hour service provision by strategically scheduling and supervising both direct and support staff. Personnel oversight to encompass recruitment, training, volunteer coordination, program development, coaching and evaluation of program staff and interns, the facilitation of inclusive staff meetings to foster teamwork and communication, and the coordination of ongoing training initiatives in collaboration with the management team. Oversight of the relief staff list for all residential facilities including hiring and training of relief staff. Ensures that the Motel functions well on a day-to-day basis by appropriately delegating operational tasks to direct, contract and support staff. Ensures that all guests have access to nutrition through services provided by VOA Kitchen. Facilitates the recruitment and hiring process along with human resources department to fill vacant positions quickly. Ensures direct staff, contract staff and volunteers are responsible and accountable for all program components, group activities, and community events. Provides for the safety and protection of the guests. Responsible for overseeing the provision of crisis intervention, trauma informed care and Housing Case Management for program guests. Ensuring staff have sufficient community referral information and that documentation is thorough in two separate databases. Gathers statistical data relevant to program, prepares reports, assists in grant applications, and aids in the preparation of grants and proposals. Responsible for community relations, monitoring expenses, reporting to funding sources, assistance with budgeting, grant writing and other administrative duties in conjunction with the Director. Supervises the provision of services provided by the housing case managers and other staff, ensures appropriate support, participant accountability and advocacy, monitors intakes and discharges as well as housing placement. Responsible for monitoring revenue and expenditures throughout the year, taking corrective action when needed so to ensure that appropriate spend down of the grant is occurring. Ensures that the facility is consistently maintained in a clean, comfortable, and orderly manner and that it is always "tour ready". Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. Orders office, food and cleaning supplies as needed. Develops policy and procedures for review and approval by upper management, implements policy and procedures, monitors compliance with policy and procedures and revises policy and procedures as needed and appropriate. Communicates changes in policy and procedures using proper protocol. Develops and maintains a liaison relationship with community agencies that provide supportive services that could benefit families and single individuals, i.e., public agencies, local shelters, transitional housing, food banks, etc. Performs on-call duties on evenings, weekends and Holidays as assigned. Schedules him/herself to cover approximately one 8-hr shift at the Motel front desk each month to maintain familiarity with operations and organization. Performs duties in a professional manner according to the Social Work Code of Ethics. Predictable, consistent attendance. Performs other duties as assigned. Position Type and Expected Hours of Work Full-time 40 hours a week working Monday through Friday, participation on the Supervisor "after hours" On-call rotation and coverage of various shifts as dictated by staffing needs. Location 4855 West Colfax Avenue Denver, CO 80204 Salary $62,000-$67,000 Requirements Competencies Models core culture attributes of Volunteers of America Colorado that include "AIRS" (Accountability, Integrity, Respect and Service). Models and pursues with vigor Volunteers of America Colorado three strategical critical virtues of HHS (Hungry, Humble, People Smart). Ensures equitable and inclusive services. Ensures that participant(s) has an active voice in programming. Possesses genuine empathy and compassion. Open to receiving and providing feedback; focused on conflict resolution. Adaptable. Supervisory Responsibilities Direct supervision of all staff at the Family Motel. Direct supervision of all relief staff in residential programs. This position may provide field supervision for college level interns. Minimum Qualifications Bachelor of Arts degree in human services, or a closely related field or related experience. Two years of direct experience (paid or volunteer) working with people experiencing homelessness and mental health needs. Two years of direct experience in program design, implementation, monitoring, budgets, and reporting skills. Two years supervisory experience. Knowledge of community-based resources for people experiencing homelessness. Complete program credentialing process, to include criminal and civil background checks within 30 days of hire. Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications. Preferred Qualifications Master of Arts Degree in related field. Five years' experience in developing and evaluating programs, managing a budget, coaching staff, developing effective teams, setting, and achieving strategic objectives. Bilingual English and Spanish. Knowledge and Skills Expert written, oral, and interpersonal communication skills. High level of competency working with Microsoft Office suite and cloud-based applications. Strong time-management and prioritization skills. Experience working both independently and, in a team-oriented, collaborative environment. Strong organizational skills. Anticipated Outcomes Ensure the occupancy rate at shelters remains at 90% or higher. Ensures that 30% of all households who exit, do so into a stable or permanent housing solution, and that 50% of these households engage in rehousing services. Facilities always remain "tour ready", including all safety concerns addressed within 48 hours. Ensure all other outcomes are met as required by the funding source and Volunteers of America Colorado. Working Conditions and Physical Requirements Must be able to drive between programs and community meetings. May be required to cover shifts at residential programs. Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency. Must be able to lift up to 50 lbs. a few times per day. The employee may be exposed to severe weather conditions. The noise level in the work environment is usually low to moderate. Volunteers of America is an EEO/AA Employer POSITION WILL REMAIN OPEN UNTIL FILLED Salary Description $62,000-$67,000
Mar 09, 2024
Full time
Senior Project Manager Family Motel Denver, CO (+West+Colfax+Denver+CO+USA) Apply Description The Project Manager for the Family Motel is responsible for the overall functioning of the Family Motel. The Family Motel serves two populations in different programs: a family shelter and a Grant Per Diem program within the facility. Job duties include a) ensuring the appropriate staffing structure for all programs including reviewing best practices with staff, overseeing the training of staff, and safety of staff and building; b) program development including creating new systems as outcomes adjust, instituting policies and procedures for service delivery; c) grant oversight, ensuring timely and accurate reporting to funding sources, and d) community outreach; representing VOA's programming within the community, identifying needs of the community and spearheading community practices. This position is also responsible for the management of the relief staff for the residential programs. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures that the participant's voice is heard and incorporated in programming. Oversees the Motel project and all applicable operations and programming. Responsible for overseeing the on-going monitoring of 24-hour service provision by strategically scheduling and supervising both direct and support staff. Personnel oversight to encompass recruitment, training, volunteer coordination, program development, coaching and evaluation of program staff and interns, the facilitation of inclusive staff meetings to foster teamwork and communication, and the coordination of ongoing training initiatives in collaboration with the management team. Oversight of the relief staff list for all residential facilities including hiring and training of relief staff. Ensures that the Motel functions well on a day-to-day basis by appropriately delegating operational tasks to direct, contract and support staff. Ensures that all guests have access to nutrition through services provided by VOA Kitchen. Facilitates the recruitment and hiring process along with human resources department to fill vacant positions quickly. Ensures direct staff, contract staff and volunteers are responsible and accountable for all program components, group activities, and community events. Provides for the safety and protection of the guests. Responsible for overseeing the provision of crisis intervention, trauma informed care and Housing Case Management for program guests. Ensuring staff have sufficient community referral information and that documentation is thorough in two separate databases. Gathers statistical data relevant to program, prepares reports, assists in grant applications, and aids in the preparation of grants and proposals. Responsible for community relations, monitoring expenses, reporting to funding sources, assistance with budgeting, grant writing and other administrative duties in conjunction with the Director. Supervises the provision of services provided by the housing case managers and other staff, ensures appropriate support, participant accountability and advocacy, monitors intakes and discharges as well as housing placement. Responsible for monitoring revenue and expenditures throughout the year, taking corrective action when needed so to ensure that appropriate spend down of the grant is occurring. Ensures that the facility is consistently maintained in a clean, comfortable, and orderly manner and that it is always "tour ready". Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. Orders office, food and cleaning supplies as needed. Develops policy and procedures for review and approval by upper management, implements policy and procedures, monitors compliance with policy and procedures and revises policy and procedures as needed and appropriate. Communicates changes in policy and procedures using proper protocol. Develops and maintains a liaison relationship with community agencies that provide supportive services that could benefit families and single individuals, i.e., public agencies, local shelters, transitional housing, food banks, etc. Performs on-call duties on evenings, weekends and Holidays as assigned. Schedules him/herself to cover approximately one 8-hr shift at the Motel front desk each month to maintain familiarity with operations and organization. Performs duties in a professional manner according to the Social Work Code of Ethics. Predictable, consistent attendance. Performs other duties as assigned. Position Type and Expected Hours of Work Full-time 40 hours a week working Monday through Friday, participation on the Supervisor "after hours" On-call rotation and coverage of various shifts as dictated by staffing needs. Location 4855 West Colfax Avenue Denver, CO 80204 Salary $62,000-$67,000 Requirements Competencies Models core culture attributes of Volunteers of America Colorado that include "AIRS" (Accountability, Integrity, Respect and Service). Models and pursues with vigor Volunteers of America Colorado three strategical critical virtues of HHS (Hungry, Humble, People Smart). Ensures equitable and inclusive services. Ensures that participant(s) has an active voice in programming. Possesses genuine empathy and compassion. Open to receiving and providing feedback; focused on conflict resolution. Adaptable. Supervisory Responsibilities Direct supervision of all staff at the Family Motel. Direct supervision of all relief staff in residential programs. This position may provide field supervision for college level interns. Minimum Qualifications Bachelor of Arts degree in human services, or a closely related field or related experience. Two years of direct experience (paid or volunteer) working with people experiencing homelessness and mental health needs. Two years of direct experience in program design, implementation, monitoring, budgets, and reporting skills. Two years supervisory experience. Knowledge of community-based resources for people experiencing homelessness. Complete program credentialing process, to include criminal and civil background checks within 30 days of hire. Willing to obtain first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications. Preferred Qualifications Master of Arts Degree in related field. Five years' experience in developing and evaluating programs, managing a budget, coaching staff, developing effective teams, setting, and achieving strategic objectives. Bilingual English and Spanish. Knowledge and Skills Expert written, oral, and interpersonal communication skills. High level of competency working with Microsoft Office suite and cloud-based applications. Strong time-management and prioritization skills. Experience working both independently and, in a team-oriented, collaborative environment. Strong organizational skills. Anticipated Outcomes Ensure the occupancy rate at shelters remains at 90% or higher. Ensures that 30% of all households who exit, do so into a stable or permanent housing solution, and that 50% of these households engage in rehousing services. Facilities always remain "tour ready", including all safety concerns addressed within 48 hours. Ensure all other outcomes are met as required by the funding source and Volunteers of America Colorado. Working Conditions and Physical Requirements Must be able to drive between programs and community meetings. May be required to cover shifts at residential programs. Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency. Must be able to lift up to 50 lbs. a few times per day. The employee may be exposed to severe weather conditions. The noise level in the work environment is usually low to moderate. Volunteers of America is an EEO/AA Employer POSITION WILL REMAIN OPEN UNTIL FILLED Salary Description $62,000-$67,000