ESSENTIAL FUNCTIONS: Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special while exceeding their expectations for an exceptional dining experience Ability to follow highly specific direction and attention to detail Upbeat personality and positive guest service skills. Maintain a friendly, interactive vibe with guests Wash shellfish in water Insert blunt edge knife between halves to open bivalves and cut out the inedible parts Return oysters to half shell and arrange them on ice filled dishes or place them in cold storage Serve customers at bar Place silverware, napkins, potato chips, and condiments on bar Mix ketchup, horseradish, lemon juice, and other ingredients to make cocktail sauces Retrieve sacks of oyster product from cold storage for work station Communicate well with other team members throughout service while exhibiting good teamwork skills and receive direction well Practice good safety and sanitation habits at all times, including wearing of gloves Use equipment properly and respectfully Maintain a strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform Maintain an awareness of and follow company standards at all times Maintain a strong product knowledge related to oyster and menu items Enjoys coming to work and has a good time while maintaining professionalism Work efficiently, productively and independently to complete required tasks within assigned timeframe Attend all scheduled employee meetings and participate in a meaningful way Perform side duties thoroughly and independently Other duties as assigned REQUIREMENTS: Six months to one year related experience and/or training; or equivalent combination of education and experience preferred ServSafe or other food safety management certification helpful Knowledge of food safety is essential Good math skills helpful Ability to read, count, and write to accurately complete all documentation, including weights and measurements Ability to communicate and understand directions and instructions in English (written and verbal) Ability to receive instruction from supervisory staff on work flow; ability to converse appropriately with Oyster Bar customers Ability to track amounts required for production demand; ability to track customer consumption for guest ticketing Good customer service skills; ability to produce well in high volume situations Knowledge of the use of kitchen utensils, tools and equipment, including knife safety and working skills (cutting, chopping, slicing, etc.) Manual dexterity is essential. Must possess finger dexterity to use utensils, knives and equipment adeptly Frequently required to taste and/or smell food being prepared utilizing sanitary means Subject to wet or slippery floors, temperature extremes/frequent changes in temperature, and excessive noise. Able to work in hot temperatures and freezer/cooler areas for extended periods of time. Must be able to stand for long periods of time, bend, stoop, reach, crouch, kneel, lift, push and pull. Properly lift up to 50 pounds; push, pull or move items weighing up to 50 pounds Ability to work varied hours/days in a fast-paced environment in accordance with restaurant operations and adhere to the attendance requirements of the restaurant Must adhere to the established appearance, hygiene, and uniform guidelines Ability to adhere to and comply with all rules and regulations of the company
Mar 11, 2024
Full time
ESSENTIAL FUNCTIONS: Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special while exceeding their expectations for an exceptional dining experience Ability to follow highly specific direction and attention to detail Upbeat personality and positive guest service skills. Maintain a friendly, interactive vibe with guests Wash shellfish in water Insert blunt edge knife between halves to open bivalves and cut out the inedible parts Return oysters to half shell and arrange them on ice filled dishes or place them in cold storage Serve customers at bar Place silverware, napkins, potato chips, and condiments on bar Mix ketchup, horseradish, lemon juice, and other ingredients to make cocktail sauces Retrieve sacks of oyster product from cold storage for work station Communicate well with other team members throughout service while exhibiting good teamwork skills and receive direction well Practice good safety and sanitation habits at all times, including wearing of gloves Use equipment properly and respectfully Maintain a strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform Maintain an awareness of and follow company standards at all times Maintain a strong product knowledge related to oyster and menu items Enjoys coming to work and has a good time while maintaining professionalism Work efficiently, productively and independently to complete required tasks within assigned timeframe Attend all scheduled employee meetings and participate in a meaningful way Perform side duties thoroughly and independently Other duties as assigned REQUIREMENTS: Six months to one year related experience and/or training; or equivalent combination of education and experience preferred ServSafe or other food safety management certification helpful Knowledge of food safety is essential Good math skills helpful Ability to read, count, and write to accurately complete all documentation, including weights and measurements Ability to communicate and understand directions and instructions in English (written and verbal) Ability to receive instruction from supervisory staff on work flow; ability to converse appropriately with Oyster Bar customers Ability to track amounts required for production demand; ability to track customer consumption for guest ticketing Good customer service skills; ability to produce well in high volume situations Knowledge of the use of kitchen utensils, tools and equipment, including knife safety and working skills (cutting, chopping, slicing, etc.) Manual dexterity is essential. Must possess finger dexterity to use utensils, knives and equipment adeptly Frequently required to taste and/or smell food being prepared utilizing sanitary means Subject to wet or slippery floors, temperature extremes/frequent changes in temperature, and excessive noise. Able to work in hot temperatures and freezer/cooler areas for extended periods of time. Must be able to stand for long periods of time, bend, stoop, reach, crouch, kneel, lift, push and pull. Properly lift up to 50 pounds; push, pull or move items weighing up to 50 pounds Ability to work varied hours/days in a fast-paced environment in accordance with restaurant operations and adhere to the attendance requirements of the restaurant Must adhere to the established appearance, hygiene, and uniform guidelines Ability to adhere to and comply with all rules and regulations of the company
Description Jianna is seeking energetic, reliable, and professional Oyster Shuckers. The work is very fast paced and requires a high level of precision, speed, and focus. A polished, clean-shaven appearance is required. The ideal candidate has experience as a line cook or garde manger or experience as an Oyster Shucker. Recent culinary graduates are encouraged to apply; we will train passionate and eager candidates. This is a great opportunity to expand your knowledge of oysters. We have full and part-time positions. All FULL TIME employees are eligible for: Health Vision Dental Company matching 401K Dining discount at all Table 301 Restaurants Many other employee perks! Requirements Maintain safe food handling procedures at all times Display basic knife skills Ability to multi-task Must be able to stand for 8+ hours per day Team player Must have a go giver personality and willingness to help Must have availability to work a combination of AM/PM weekday and weekend shifts and some hoildays Company Information Nestled in the heart of downtown Greenville, SC, Jianna exudes the traditions of a modern Italian Osteria with a bustling open kitchen and an unpretentious and approachable style. Renowned chef Michael Kramer draws his inspiration from classic Italian cuisine, using only the best and freshest seasonal ingredients from farmers, artisans and friends throughout the region. He takes it one step further by adding an innovative twist to each dish and giving it that "wow" factor that turns a meal into an unforgettable dining experience. At Jianna, house made pastas are created daily. Not only linguine or fettucine, but hand rolled pastas and uniquely shaped, extruded noodles such as Casarecce or Tonarelli. Italian favorites like Burratta, Char-Grilled Octopus, Potato Gnocchi, Italian cheeses, Spaghetti and unique preparations of fresh seafood fill the menu. The restaurant's extraordinary 40-foot signature bar invites guests to take a seat indoors or outdoors, and to enjoy freshly shucked oysters or indulge in the sliced to order Prosciutto di Parma. Jianna's mixologists are always ready to present a variety of interesting handcrafted cocktails, vibrant and crisp Proseccos, and a wine list that embraces the flavors of both Italy and the United States. It all began in 1997, with the opening of the now Greenville dining staple, Soby's New South Cuisine. Table 301 is now Soby's, The Lazy Goat, NOSE DIVE, Passerelle Bistro, Southern Pressed Juicery, Highway 301 Food Truck, Jianna and Table 301 Catering & Kitchen.
Mar 19, 2024
Full time
Description Jianna is seeking energetic, reliable, and professional Oyster Shuckers. The work is very fast paced and requires a high level of precision, speed, and focus. A polished, clean-shaven appearance is required. The ideal candidate has experience as a line cook or garde manger or experience as an Oyster Shucker. Recent culinary graduates are encouraged to apply; we will train passionate and eager candidates. This is a great opportunity to expand your knowledge of oysters. We have full and part-time positions. All FULL TIME employees are eligible for: Health Vision Dental Company matching 401K Dining discount at all Table 301 Restaurants Many other employee perks! Requirements Maintain safe food handling procedures at all times Display basic knife skills Ability to multi-task Must be able to stand for 8+ hours per day Team player Must have a go giver personality and willingness to help Must have availability to work a combination of AM/PM weekday and weekend shifts and some hoildays Company Information Nestled in the heart of downtown Greenville, SC, Jianna exudes the traditions of a modern Italian Osteria with a bustling open kitchen and an unpretentious and approachable style. Renowned chef Michael Kramer draws his inspiration from classic Italian cuisine, using only the best and freshest seasonal ingredients from farmers, artisans and friends throughout the region. He takes it one step further by adding an innovative twist to each dish and giving it that "wow" factor that turns a meal into an unforgettable dining experience. At Jianna, house made pastas are created daily. Not only linguine or fettucine, but hand rolled pastas and uniquely shaped, extruded noodles such as Casarecce or Tonarelli. Italian favorites like Burratta, Char-Grilled Octopus, Potato Gnocchi, Italian cheeses, Spaghetti and unique preparations of fresh seafood fill the menu. The restaurant's extraordinary 40-foot signature bar invites guests to take a seat indoors or outdoors, and to enjoy freshly shucked oysters or indulge in the sliced to order Prosciutto di Parma. Jianna's mixologists are always ready to present a variety of interesting handcrafted cocktails, vibrant and crisp Proseccos, and a wine list that embraces the flavors of both Italy and the United States. It all began in 1997, with the opening of the now Greenville dining staple, Soby's New South Cuisine. Table 301 is now Soby's, The Lazy Goat, NOSE DIVE, Passerelle Bistro, Southern Pressed Juicery, Highway 301 Food Truck, Jianna and Table 301 Catering & Kitchen.
SpringHill Suites by Marriott Richmond North/Glen Allen
Glen Allen, Virginia
YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the morning. The breakfast host/hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100% satisfied. Organizes guest table pick-ups on completion of meals in a timely manner. Maintain a high standard of sanitation and cleanliness. Work to resolve guest challenges, ensuring guest satisfaction. Breakfast shifts are 5:00am to 12:00. This position requires to have high level of friendliness and attentiveness to all guests, to deliver the best service up to Brand standards. Being able to multitask at all times, while complying with food health code. Some basic duties include, take orders, display and stock food during service hours, clean tables, clean work station and display ware among others. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with food & beverage (POS) Point of Sale System is preferred. Minimum of 1-2 years of experience in food and beverage is preferred. Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Responsibilities: Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Providing personalized service to all guests. Setting up and maintaining the breakfast bar in an attractive abundant-looking, organized, clean and standardized presentation. Taking inventory of food, beverages, and supplies needed for each day. Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee, and juices from concentrates. Stocking coffee, juice and milk machines or dispensers. Setting up serving dishes/trays, utensils, cups and other paper products. Setting out/arranging cold food such as sweet rolls, muffins, and cereal for self-service. Clearing and cleaning tables as they are vacated Wiping up spills. Removing trash. Restocking self-service food and supplies as needed. Washing serving equipment and returning it to storage Returning reusable food supplies to storage. Use all chemicals in accordance with OSHA regulations and hotel requirements. Complete opening, closing and side duties as assigned Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Mar 13, 2024
Full time
YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the morning. The breakfast host/hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100% satisfied. Organizes guest table pick-ups on completion of meals in a timely manner. Maintain a high standard of sanitation and cleanliness. Work to resolve guest challenges, ensuring guest satisfaction. Breakfast shifts are 5:00am to 12:00. This position requires to have high level of friendliness and attentiveness to all guests, to deliver the best service up to Brand standards. Being able to multitask at all times, while complying with food health code. Some basic duties include, take orders, display and stock food during service hours, clean tables, clean work station and display ware among others. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with food & beverage (POS) Point of Sale System is preferred. Minimum of 1-2 years of experience in food and beverage is preferred. Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Responsibilities: Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Providing personalized service to all guests. Setting up and maintaining the breakfast bar in an attractive abundant-looking, organized, clean and standardized presentation. Taking inventory of food, beverages, and supplies needed for each day. Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee, and juices from concentrates. Stocking coffee, juice and milk machines or dispensers. Setting up serving dishes/trays, utensils, cups and other paper products. Setting out/arranging cold food such as sweet rolls, muffins, and cereal for self-service. Clearing and cleaning tables as they are vacated Wiping up spills. Removing trash. Restocking self-service food and supplies as needed. Washing serving equipment and returning it to storage Returning reusable food supplies to storage. Use all chemicals in accordance with OSHA regulations and hotel requirements. Complete opening, closing and side duties as assigned Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Job Description Busperson The Busperson is the right hand of a server, providing a welcoming experience for guests by ensuring our restaurants and bars are kept clean throughout the day and set up properly. The busser works in a team environment to clear and reset tables quickly to maximize guest count and may also assist with delivering food beverage to tables so service can be as prompt as possible. The busser will do various duties, e.g. filling bread baskets and water glasses, showing guests to their tables and performing light housekeeping duties, as they recognize that a happy guest is a win for all. As the Busperson you will: Be a Service Star - provide exceptional service to guests by promptly welcoming and courteously assisting with serving/clearing in a can-do fashion, engaging in polite conversation with guests when time allows. The busser anticipates server and guest needs so they can assist in the delivery of highly attentive service. Keep your assigned area fully stocked, e.g. utensils, napkins, etc. so guest needs can be quickly addressed. Be a Clean Guru - maintain assigned areas so they provide a safe and clean environment at all times including restaurants, bars, service areas and the equipment servicing these areas. Report any non-functioning equipment for repair to management ASAP. Be a Safety Security Agent follow your hotel's established safety and security policies procedures as well as all OSHA guidelines, reporting issues to maintenance. Requirements Job Requirements Be able to convey and comprehend information and ideas in English. Alcohol service training preferred as is customer service training. Be able to use equipment such as vacuums, coffee and juices machines, etc. Physical requirements include the ability to work long hours, mostly on your feet. Medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. The right candidate will possess the ability to bend, stretch, twist or reach with your body and arms and will be able to work under variable temperatures and noise levels as well as the ability to see details so that proper cleaning is done. The ability to stand and/or walk for long periods of time without sitting or leaning is required as is the ability to work under variable temperature conditions and noise levels, both indoors and outdoors (if your hotel has an outdoor serving area) as well as around chemicals or fumes.
Mar 13, 2024
Full time
Job Description Busperson The Busperson is the right hand of a server, providing a welcoming experience for guests by ensuring our restaurants and bars are kept clean throughout the day and set up properly. The busser works in a team environment to clear and reset tables quickly to maximize guest count and may also assist with delivering food beverage to tables so service can be as prompt as possible. The busser will do various duties, e.g. filling bread baskets and water glasses, showing guests to their tables and performing light housekeeping duties, as they recognize that a happy guest is a win for all. As the Busperson you will: Be a Service Star - provide exceptional service to guests by promptly welcoming and courteously assisting with serving/clearing in a can-do fashion, engaging in polite conversation with guests when time allows. The busser anticipates server and guest needs so they can assist in the delivery of highly attentive service. Keep your assigned area fully stocked, e.g. utensils, napkins, etc. so guest needs can be quickly addressed. Be a Clean Guru - maintain assigned areas so they provide a safe and clean environment at all times including restaurants, bars, service areas and the equipment servicing these areas. Report any non-functioning equipment for repair to management ASAP. Be a Safety Security Agent follow your hotel's established safety and security policies procedures as well as all OSHA guidelines, reporting issues to maintenance. Requirements Job Requirements Be able to convey and comprehend information and ideas in English. Alcohol service training preferred as is customer service training. Be able to use equipment such as vacuums, coffee and juices machines, etc. Physical requirements include the ability to work long hours, mostly on your feet. Medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. The right candidate will possess the ability to bend, stretch, twist or reach with your body and arms and will be able to work under variable temperatures and noise levels as well as the ability to see details so that proper cleaning is done. The ability to stand and/or walk for long periods of time without sitting or leaning is required as is the ability to work under variable temperature conditions and noise levels, both indoors and outdoors (if your hotel has an outdoor serving area) as well as around chemicals or fumes.
Seeking a Breakfast/Room Attendant to provide breakfast to hotel guests. You should have a smile on your face and be able to assist and listen to the Guests' needs. The candidate will be responsible for cleaning the Breakfast Area, Event Spaces, and restrooms. The position requires you to live on-site as a barter working a portion of your hours for the cost of their room, the balance of hours worked is to be paid. Responsibilities: • Must take necessary testing for proper certification • Set up the breakfast area before guests arrive, ensuring that all food and beverage items are properly displayed and stocked • Greet guests in a friendly and professional manner, providing assistance and answering any questions they may have • Prepare and serve breakfast items such as coffee, tea, juice, pastries, and hot dishes • Maintain cleanliness and organization of the breakfast area throughout the shift, including clearing tables and replenishing supplies as needed • Follow all food safety and sanitation guidelines to ensure a safe dining experience for guests • Assist with events as needed • Clean Lobby and Breakfast Area Rest Rooms daily • Clean event rooms, mopping floor, clean kitchenette, and bar area • Provide excellent guest relations by addressing any concerns or requests promptly and professionally • May be asked to assist in Laundry and/or Housekeeping Qualifications: • Previous experience as a Breakfast Attendant or in a similar role is preferred but not required • Ability to work in a fast-paced environment while maintaining attention to detail • Strong communication skills, including phone etiquette and the ability to interact with guests in a friendly and professional manner • Flexibility to work early morning shifts, weekends, and holidays as needed Compensation: $10 - $11 hourly • Must take necessary testing for proper certification • Set up the breakfast area before guests arrive, ensuring that all food and beverage items are properly displayed and stocked • Greet guests in a friendly and professional manner, providing assistance and answering any questions they may have • Prepare and serve breakfast items such as coffee, tea, juice, pastries, and hot dishes • Maintain cleanliness and organization of the breakfast area throughout the shift, including clearing tables and replenishing supplies as needed • Follow all food safety and sanitation guidelines to ensure a safe dining experience for guests • Assist with events as needed • Clean Lobby and Breakfast Area Rest Rooms daily • Clean event rooms, mopping floor, clean kitchenette, and bar area • Provide excellent guest relations by addressing any concerns or requests promptly and professionally • May be asked to assist in Laundry and/or Housekeeping
Mar 04, 2024
Full time
Seeking a Breakfast/Room Attendant to provide breakfast to hotel guests. You should have a smile on your face and be able to assist and listen to the Guests' needs. The candidate will be responsible for cleaning the Breakfast Area, Event Spaces, and restrooms. The position requires you to live on-site as a barter working a portion of your hours for the cost of their room, the balance of hours worked is to be paid. Responsibilities: • Must take necessary testing for proper certification • Set up the breakfast area before guests arrive, ensuring that all food and beverage items are properly displayed and stocked • Greet guests in a friendly and professional manner, providing assistance and answering any questions they may have • Prepare and serve breakfast items such as coffee, tea, juice, pastries, and hot dishes • Maintain cleanliness and organization of the breakfast area throughout the shift, including clearing tables and replenishing supplies as needed • Follow all food safety and sanitation guidelines to ensure a safe dining experience for guests • Assist with events as needed • Clean Lobby and Breakfast Area Rest Rooms daily • Clean event rooms, mopping floor, clean kitchenette, and bar area • Provide excellent guest relations by addressing any concerns or requests promptly and professionally • May be asked to assist in Laundry and/or Housekeeping Qualifications: • Previous experience as a Breakfast Attendant or in a similar role is preferred but not required • Ability to work in a fast-paced environment while maintaining attention to detail • Strong communication skills, including phone etiquette and the ability to interact with guests in a friendly and professional manner • Flexibility to work early morning shifts, weekends, and holidays as needed Compensation: $10 - $11 hourly • Must take necessary testing for proper certification • Set up the breakfast area before guests arrive, ensuring that all food and beverage items are properly displayed and stocked • Greet guests in a friendly and professional manner, providing assistance and answering any questions they may have • Prepare and serve breakfast items such as coffee, tea, juice, pastries, and hot dishes • Maintain cleanliness and organization of the breakfast area throughout the shift, including clearing tables and replenishing supplies as needed • Follow all food safety and sanitation guidelines to ensure a safe dining experience for guests • Assist with events as needed • Clean Lobby and Breakfast Area Rest Rooms daily • Clean event rooms, mopping floor, clean kitchenette, and bar area • Provide excellent guest relations by addressing any concerns or requests promptly and professionally • May be asked to assist in Laundry and/or Housekeeping
Job Details Job Location Holiday Inn Express Kingdom City - Kingdom City, MO Description The Breakfast Attendant assists our guests efficiently, courteously and professionally during all guest encounters by maintaining a high standard of service and hospitality at all times. In addition, he or she is responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests are comfortable and overall satisfied. Job Knowledge and Responsibilities • Setting up and maintaining the breakfast bar as required by brand standards • Preparing foods such as fresh fruit, coffee and juices from concentrates • Follow menu requirements as provided by the brand • Wiping up spills • Washing serving equipment and returning to storage • Returning reusable food supplies to storage • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors Service Orientation • Support guest service as the main focus of the hotel • Interacts with guests • Communicates special requests made by guests • Actively participates in guest service initiatives • Providing personalized service to all guests Communication, Collaboration, and Teamwork • Assists the housekeeping team with side work and laundry as needed. • Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center. Planning, Organizing, and Accountability • Stocking coffee, juice and milk machines or dispensers • Setting up serving dishes/trays, utensils, cups and other paper products • Setting out/arranging cold food, such as pastries, cereals, etc. • Clearing and cleaning tables as they are vacated Initiative, Problem-Solving, and Decision Making • Taking inventory of food, beverages and supplies needed for each day • Ordering or purchasing food supplies • Preparing and setting up hot food items • Restocking items consistently throughout the breakfast hours and for the next day • Listening and responding to guests' requests and complaints Support the Mission of Warrenton Oil Company • Provides gracious hospitality towards all customers. • Create a productive and positive atmosphere; have a good relationship with all associates and other departments. • At all times strive to represent hotel and brand in the most professional, courteous manner • Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests. • Observe safety and security procedures and uses equipment and materials properly Job may require other duties as assigned. Qualifications • High school diploma or equivalent • Experience Serving food. • Previous guest service experience • Communications Proficiency • Leadership • Teamwork Orientation • Performance Management • Results Driven
Mar 04, 2024
Full time
Job Details Job Location Holiday Inn Express Kingdom City - Kingdom City, MO Description The Breakfast Attendant assists our guests efficiently, courteously and professionally during all guest encounters by maintaining a high standard of service and hospitality at all times. In addition, he or she is responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests are comfortable and overall satisfied. Job Knowledge and Responsibilities • Setting up and maintaining the breakfast bar as required by brand standards • Preparing foods such as fresh fruit, coffee and juices from concentrates • Follow menu requirements as provided by the brand • Wiping up spills • Washing serving equipment and returning to storage • Returning reusable food supplies to storage • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors Service Orientation • Support guest service as the main focus of the hotel • Interacts with guests • Communicates special requests made by guests • Actively participates in guest service initiatives • Providing personalized service to all guests Communication, Collaboration, and Teamwork • Assists the housekeeping team with side work and laundry as needed. • Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center. Planning, Organizing, and Accountability • Stocking coffee, juice and milk machines or dispensers • Setting up serving dishes/trays, utensils, cups and other paper products • Setting out/arranging cold food, such as pastries, cereals, etc. • Clearing and cleaning tables as they are vacated Initiative, Problem-Solving, and Decision Making • Taking inventory of food, beverages and supplies needed for each day • Ordering or purchasing food supplies • Preparing and setting up hot food items • Restocking items consistently throughout the breakfast hours and for the next day • Listening and responding to guests' requests and complaints Support the Mission of Warrenton Oil Company • Provides gracious hospitality towards all customers. • Create a productive and positive atmosphere; have a good relationship with all associates and other departments. • At all times strive to represent hotel and brand in the most professional, courteous manner • Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests. • Observe safety and security procedures and uses equipment and materials properly Job may require other duties as assigned. Qualifications • High school diploma or equivalent • Experience Serving food. • Previous guest service experience • Communications Proficiency • Leadership • Teamwork Orientation • Performance Management • Results Driven
Hampton Inn Richmond West Innsbrook
Glen Allen, Virginia
YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the morning. The breakfast host/hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100% satisfied. Organizes guest table pick-ups on completion of meals in a timely manner. Maintain a high standard of sanitation and cleanliness. Work to resolve guest challenges, ensuring guest satisfaction. Breakfast shifts are 5:00am to 12:00. This position requires to have high level of friendliness and attentiveness to all guests, to deliver the best service up to Brand standards. Being able to multitask at all times, while complying with food health code. Some basic duties include, take orders, display and stock food during service hours, clean tables, clean work station and display ware among others. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with food & beverage (POS) Point of Sale System is preferred. Minimum of 1-2 years of experience in food and beverage is preferred. Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Responsibilities: Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Providing personalized service to all guests. Setting up and maintaining the breakfast bar in an attractive abundant-looking, organized, clean and standardized presentation. Taking inventory of food, beverages, and supplies needed for each day. Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee, and juices from concentrates. Stocking coffee, juice and milk machines or dispensers. Setting up serving dishes/trays, utensils, cups and other paper products. Setting out/arranging cold food such as sweet rolls, muffins, and cereal for self-service. Clearing and cleaning tables as they are vacated Wiping up spills. Removing trash. Restocking self-service food and supplies as needed. Washing serving equipment and returning it to storage Returning reusable food supplies to storage. Use all chemicals in accordance with OSHA regulations and hotel requirements. Complete opening, closing and side duties as assigned Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Mar 04, 2024
Full time
YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact to our guests in the morning. The breakfast host/hostess is responsible for preparing and serving the daily free breakfast bar, greeting each guest at breakfast and ensuring that guests are 100% satisfied. Organizes guest table pick-ups on completion of meals in a timely manner. Maintain a high standard of sanitation and cleanliness. Work to resolve guest challenges, ensuring guest satisfaction. Breakfast shifts are 5:00am to 12:00. This position requires to have high level of friendliness and attentiveness to all guests, to deliver the best service up to Brand standards. Being able to multitask at all times, while complying with food health code. Some basic duties include, take orders, display and stock food during service hours, clean tables, clean work station and display ware among others. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with food & beverage (POS) Point of Sale System is preferred. Minimum of 1-2 years of experience in food and beverage is preferred. Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Responsibilities: Be in proper uniform, with nametag. Employees must wear flat, closed-toe non-slip shoes. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Providing personalized service to all guests. Setting up and maintaining the breakfast bar in an attractive abundant-looking, organized, clean and standardized presentation. Taking inventory of food, beverages, and supplies needed for each day. Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee, and juices from concentrates. Stocking coffee, juice and milk machines or dispensers. Setting up serving dishes/trays, utensils, cups and other paper products. Setting out/arranging cold food such as sweet rolls, muffins, and cereal for self-service. Clearing and cleaning tables as they are vacated Wiping up spills. Removing trash. Restocking self-service food and supplies as needed. Washing serving equipment and returning it to storage Returning reusable food supplies to storage. Use all chemicals in accordance with OSHA regulations and hotel requirements. Complete opening, closing and side duties as assigned Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment restaurant, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.