Looking for a hotel Engineer position with an amazing company, competitive pay and the opportunity to grow? Join us at Shamin Hotels! We are central Virginia's largest hotel management company! Having tripled in size to 60 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags. We pride ourselves on promoting from within, whenever possible. If you have lots of energy and like to clean, we would like to meet you! Job Duties Include: Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Takes the initiative to greet guests in a friendly and warm manner. . Respond and attend to guest repair requests. . Perform the necessary repairs to moderately complex equipment such as vacuum cleaners, toasters, lamps and small appliances as needed. . General repair of plumbing, PTAC units, room furniture, bathroom fixtures and tile, painting, wall vinyl, electronic locks, television, and carpentry. . Complete routine equipment checks and perform preventative maintenance on hotel's machinery, i.e. boilers, laundry equipment, vacuums, exercise equipment, ice machines. . Perform regular preventative maintenance to guest rooms as assigned. . Maintain knowledge of the hotel fire alarm, and sprinkler systems. . Know and be able to train and explain emergency evacuation procedures of the hotel. . Update the maintenance work order form/Job card. . Understand and call-in problems with TV cable system through Sonifi. . Ability to read and understand test equipment, measuring devices, and safety manuals. . Alerts staff and guests to unsafe conditions and follows the company safety and security policies. Performs other related duties as required. We are proud to be an equal opportunity employer and maintain a drug-free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We do background and reference checks on potential employees. Please see our website for more information: JB.0.00.LN
Apr 17, 2024
Full time
Looking for a hotel Engineer position with an amazing company, competitive pay and the opportunity to grow? Join us at Shamin Hotels! We are central Virginia's largest hotel management company! Having tripled in size to 60 hotels over the past ten years and with an aggressive portfolio across full and select service brands, we also own and operate hotels under Hyatt, Hilton, Marriott, InterContinental and Choice flags. We pride ourselves on promoting from within, whenever possible. If you have lots of energy and like to clean, we would like to meet you! Job Duties Include: Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Takes the initiative to greet guests in a friendly and warm manner. . Respond and attend to guest repair requests. . Perform the necessary repairs to moderately complex equipment such as vacuum cleaners, toasters, lamps and small appliances as needed. . General repair of plumbing, PTAC units, room furniture, bathroom fixtures and tile, painting, wall vinyl, electronic locks, television, and carpentry. . Complete routine equipment checks and perform preventative maintenance on hotel's machinery, i.e. boilers, laundry equipment, vacuums, exercise equipment, ice machines. . Perform regular preventative maintenance to guest rooms as assigned. . Maintain knowledge of the hotel fire alarm, and sprinkler systems. . Know and be able to train and explain emergency evacuation procedures of the hotel. . Update the maintenance work order form/Job card. . Understand and call-in problems with TV cable system through Sonifi. . Ability to read and understand test equipment, measuring devices, and safety manuals. . Alerts staff and guests to unsafe conditions and follows the company safety and security policies. Performs other related duties as required. We are proud to be an equal opportunity employer and maintain a drug-free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We do background and reference checks on potential employees. Please see our website for more information: JB.0.00.LN
HRI Hospitality
104 Market St, Shreveport, LA, USA
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Apr 10, 2024
Full time
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
HRI Hospitality
Homewood Suites by Hilton New Orleans French Quarter, 317 N Rampart St, New Orleans, LA 70112, USA
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Mar 25, 2024
Full time
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Job Description WHAT YOU WILL BE DOING: You are friendly, helpful and love project work that makes use of skills and talents. You enjoy using your skills to help your team and it just so happens you'll be doing just that in an award-winning hotel. Engineering keeps the Heartbeat of our Hotel going! The Engineer Apprentice is vital in supporting our experienced Engineers in maintenance repair, adjustments, and fabrication/installation work to heating, cooling, ventilation, energy management systems and related equipment. Maintains a safe, clean, well-maintained boiler room, machine rooms, air handling units, building equipment and chilled and condenser water plant systems. Provides general maintenance services across the hotel in all areas. Performs general facilities-related duties and supplements and assists other maintenance staff as needed. Performs work in accordance with hotel standards and procedures. Communicates work-order and project status to relevant hotel staff and exemplifies excellent customer service. Under direct supervision of a licensed Engineer: Installs, repairs, and verifies proper operation of building systems and equipment. Wears and/or uses appropriate safety equipment. Uses computers to enter and access job related information. Performs related job duties as may be assigned. Respond to customer inquiries in a timely and professional manner. Safely operates the facility in accordance with all applicable government and regulatory requirements. Any other tasks that may be assigned Physical aspects of the position include but are not limited to the following: Constant standing and walking throughout the shift Constant bending, kneeling, pushing, pulling Occasional lifting and carrying up to 50 lbs Occasional ascending or descending ladders, stairs and ramps
Apr 14, 2024
Full time
Job Description WHAT YOU WILL BE DOING: You are friendly, helpful and love project work that makes use of skills and talents. You enjoy using your skills to help your team and it just so happens you'll be doing just that in an award-winning hotel. Engineering keeps the Heartbeat of our Hotel going! The Engineer Apprentice is vital in supporting our experienced Engineers in maintenance repair, adjustments, and fabrication/installation work to heating, cooling, ventilation, energy management systems and related equipment. Maintains a safe, clean, well-maintained boiler room, machine rooms, air handling units, building equipment and chilled and condenser water plant systems. Provides general maintenance services across the hotel in all areas. Performs general facilities-related duties and supplements and assists other maintenance staff as needed. Performs work in accordance with hotel standards and procedures. Communicates work-order and project status to relevant hotel staff and exemplifies excellent customer service. Under direct supervision of a licensed Engineer: Installs, repairs, and verifies proper operation of building systems and equipment. Wears and/or uses appropriate safety equipment. Uses computers to enter and access job related information. Performs related job duties as may be assigned. Respond to customer inquiries in a timely and professional manner. Safely operates the facility in accordance with all applicable government and regulatory requirements. Any other tasks that may be assigned Physical aspects of the position include but are not limited to the following: Constant standing and walking throughout the shift Constant bending, kneeling, pushing, pulling Occasional lifting and carrying up to 50 lbs Occasional ascending or descending ladders, stairs and ramps
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Delegate daily work assignments and review priorities and special projects. Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department. Ensures final inspection of all engineering related work and execution of all work orders. Performs engineering staff functions whenever necessary. Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes. Maintain knowledge of hotel safety procedures and ensure application of such. Handle chemicals for designated uses/surfaces, according to hotel requirements. Perform emergency equipment and machinery repair as needed. Maintain the proper use, cleaning, maintenance, and storage of all tools. Exercise safety precautions when working on equipment (use of safety signs, etc.). Maintains the engineering department's annual budget. Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Delegate daily work assignments and review priorities and special projects. Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department. Ensures final inspection of all engineering related work and execution of all work orders. Performs engineering staff functions whenever necessary. Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes. Maintain knowledge of hotel safety procedures and ensure application of such. Handle chemicals for designated uses/surfaces, according to hotel requirements. Perform emergency equipment and machinery repair as needed. Maintain the proper use, cleaning, maintenance, and storage of all tools. Exercise safety precautions when working on equipment (use of safety signs, etc.). Maintains the engineering department's annual budget. Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
GENERAL SUMMARY OF DUTIES: Under the general guidance of the Director of Catering and Conference Services, this position is responsible for the management of all banquet equipment, facility maintenance of the Downtown Reno Ballroom, scheduling of set up personnel, managing time, attendance and disciplinary action. Must have a strong interactive management philosophy to serve as a guide for respective staff.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Handle set up requirements for all functions as requested and described in BEOsSchedule and direct set up personnel (housemen) for daily assignmentsEnsure that all functions are properly set to guest and hotel specificationsCoordinate all requests with appropriate departments (AV, Engineering, Etc.)Control all Banquet equipment, inventory and repairsAssume responsibility/accountability for the Downtown Reno Ballroom building, contents and appearanceSupervision of Ballroom Banquet eventsAssist in supervision of all major Banquet eventsCheck convention reader boards and signage daily for accuracyMaintain Banquet storeroom and linen roomPerform annual reviews with all direct reportsMaintain schedules for setup staff and review time/attendance in operating system to ensure accuracy prior to the end of each pay period.Handle all payroll disputes in a timely and professional mannerClear concise written and verbal communication skillsAbility to work calmly under pressureRegular, predictable attendanceOther job related duties as assigned.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must be knowledgeable in room sets to include classroom, theatre, conference, back bar sets, concert sets, stage, etc. Knowledge of Corp400 computer system. Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures; clear concise written and verbal communication skills with customers and service staff; ability to instill a calm organized approach in all situations; strong organizational skills; exceptional detail in follow-up; excellent safety and sanitation skills; strong guest service orientation skills; skill in establishing and maintaining effective working relationships with staff; ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High School education or equivalent. College degree preferred.Experience: Two (2) years Banquet/Catering management in high volume organization or any combination of education, training or experience that has provided the required knowledge, skills and ability to perform the job duties.Certificate/License: None requiredTYPICAL WORKING CONDITIONS: Work can be performed in areas, which may be inside a building or outside in the elements, and may include unusually hot, cold, windy, rainy, noisy, smoky, dimly lit or illuminated conditions. Constant contact with staff and guests is required.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position as listed below). Mobile 100% of the shift to include frequent bending and reaching in areas from floor level to 6 ft. high; carrying and manipulating supplies weighing up to 40 lbs.; pushing/pulling, maneuvering weights up to 150 lbs; eye/hand coordination; constant use of office equipment such as computers, telephones, calculators, radios and copiers.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.
Apr 14, 2024
Full time
GENERAL SUMMARY OF DUTIES: Under the general guidance of the Director of Catering and Conference Services, this position is responsible for the management of all banquet equipment, facility maintenance of the Downtown Reno Ballroom, scheduling of set up personnel, managing time, attendance and disciplinary action. Must have a strong interactive management philosophy to serve as a guide for respective staff.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Handle set up requirements for all functions as requested and described in BEOsSchedule and direct set up personnel (housemen) for daily assignmentsEnsure that all functions are properly set to guest and hotel specificationsCoordinate all requests with appropriate departments (AV, Engineering, Etc.)Control all Banquet equipment, inventory and repairsAssume responsibility/accountability for the Downtown Reno Ballroom building, contents and appearanceSupervision of Ballroom Banquet eventsAssist in supervision of all major Banquet eventsCheck convention reader boards and signage daily for accuracyMaintain Banquet storeroom and linen roomPerform annual reviews with all direct reportsMaintain schedules for setup staff and review time/attendance in operating system to ensure accuracy prior to the end of each pay period.Handle all payroll disputes in a timely and professional mannerClear concise written and verbal communication skillsAbility to work calmly under pressureRegular, predictable attendanceOther job related duties as assigned.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Must be knowledgeable in room sets to include classroom, theatre, conference, back bar sets, concert sets, stage, etc. Knowledge of Corp400 computer system. Must be able to understand and comply with all company and departmental rules and regulations, policies and procedures; clear concise written and verbal communication skills with customers and service staff; ability to instill a calm organized approach in all situations; strong organizational skills; exceptional detail in follow-up; excellent safety and sanitation skills; strong guest service orientation skills; skill in establishing and maintaining effective working relationships with staff; ability to read, write, and communicate verbally in English.EDUCATION AND EXPERIENCE:Education: High School education or equivalent. College degree preferred.Experience: Two (2) years Banquet/Catering management in high volume organization or any combination of education, training or experience that has provided the required knowledge, skills and ability to perform the job duties.Certificate/License: None requiredTYPICAL WORKING CONDITIONS: Work can be performed in areas, which may be inside a building or outside in the elements, and may include unusually hot, cold, windy, rainy, noisy, smoky, dimly lit or illuminated conditions. Constant contact with staff and guests is required.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position as listed below). Mobile 100% of the shift to include frequent bending and reaching in areas from floor level to 6 ft. high; carrying and manipulating supplies weighing up to 40 lbs.; pushing/pulling, maneuvering weights up to 150 lbs; eye/hand coordination; constant use of office equipment such as computers, telephones, calculators, radios and copiers.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !