Swickard Auto Group
Austin, Texas
Mar 19, 2024
Full time
Job Type Full-time Description Apprentice program available, no experience required We are fueled by our goal to be in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you! If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career with Swickard Auto Group. How You Will Make an Impact Our guests seek professionalism, honesty, and credibility. As an Express Technician, you will be one of the primary team members responsible for delivering elevated hospitality by ensuring par excellence of our vehicles. Your efficiency of service and repair will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle. What Winning Looks Like: Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Perform minor maintenance, e.g., changing engine oil and filters. Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels. Communicate appropriate customer vehicle repair and maintenance recommendations to the service advisor liaison. Skills Needed to Win: Ability to effectively manage time to meet and exceed targets A strong desire to succeed Willingness to learn and take direction A strong focus on customer service A team player who is focused on providing exemplary customer service Ability to work in a fast-paced work environment Strong organizational skills and detail-oriented Possess a valid in-state driver's license and an acceptable driving record About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others. We have over 2,000 employees at 28 dealerships in 5 states and we are still growing! We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News We are a team. Everyone plays a role in our success. We are a hospitality company that happens to be in the automotive industry. Benefits of Working at Swickard: Our apprenticeship program will provide the training, certification, and skills required to succeed and start your career as an express technician. Ongoing training and support Opportunities for continued personal and professional growth We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations. Competitive benefits package: Insurance: medical, dental, vision, life, and pet insurance Optional disability coverage 401k plan Paid Holidays PTO Related Fields: Airline, hotel, restaurant, hospitality, customer service, guest service, high-end retail To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. Salary Description Up to $25 per hour