Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
Mar 25, 2024
Full time
Pool Manager- Seasonal Reports to: Pool General Manager Intro The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort - we pride ourselves on offering warm hospitality to all. We understand that for our Colleagues to give their best work, we must meet (and exceed!) their expectations as an employer. We promote a culture of respect, diversity, career growth and fun. Success awaits motivated individuals who join our team. Overview The Pool Manager is a key leadership role assisting the Pool General Manager to oversee the entire operation of the Vale Pool and Terrace. The Vale Pool, the longest outdoor hotel pool in Brooklyn and greater New York City, is a popular destination that attracts a high volume of visitors throughout the season. The Pool Manager will take ownership in providing a lively yet comfortable experience for all visitors to the Vale Pool and Terrace. The ability to efficiently direct and manage staff in multiple departments (i.e., food & beverage, housekeeping, security, front office/concierge, and lifeguards) while controlling the overall service flow and inventory will be key to success. Responsibilities Oversee guest satisfaction, service quality, operational efficiency, financial measurement, productivity and efficiency while implementing measures to correct those deficiencies. Handle guest complaints and concerns in prompt and professional manner. Oversee, direct, and service pool bars and seating areas to ensure they meets standards. Ensure the cleanliness of the pool deck is maintained at all times. Work with Concierge/Front Office to ensure hotel guests have a pleasant experience. Collaborate with Marketing and Events teams for successful execution of events at the Vale Pool & Terrace. Conduct pre-shift meetings and liaise information to employees. Assist in supervising, training, evaluating, coaching, recognizing within the Vale Pool team. Manage and control the inventory of all available rental options (cabanas, pergolas, daybeds, chaise lounge chairs, etc.) Execute long and short-range financial strategies related to rentals Supervise and maintain par stock level as per inventory for all supplies and linen. Ensures adherence to safety practices of employees and guests on pool deck, assist in the maintenance of proper emergency and safety procedures, and oversee the security team. Maintain high quality standards in regard to food and beverage presentation, sanitation and pool safety. Ensure adherence to proper cash handling and accounting procedures. Control labor, cost of sales and other departmental expenses to maximize profit. Ensure all employees act in accordance with The William Vale safety policies. Perform additional duties as directed by senior leadership. Skills Authentic and engaging leader in the industry! Genuine smile, hearty laugh, sympathetic ear, strong and even hand as needed. You are a Pro. Strong verbal and written communication aptitude. Outstanding organizational and time management processes. Maintain a high level of professionalism in all interactions/situations. Strategic and seasoned business acumen. Ability to develop, plan, and implement short and long-range goals. Exhibits a high level of professionalism in all interactions/situations. Qualifications Bachelor's degree or higher preferred. Minimum of (1) years of hospitality management experience Minimum of (1) year of food & beverage experience Proficient in Microsoft Office products; Word, Excel, PowerPoint, and Outlook Knowledge of multiple Languages preferred. CPR/First Aid Certified Ability to carry out email communication and follow-up with a sense of urgency. Ability to carry, pull and push lounge chairs as well as other pool deck equipment such as towel bins, weighing up to 100 pounds. Able to withstand prolonged walking, standing, stretching, bending and kneeling without restriction. Able to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Requires working in a fast-paced and busy environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Capacity to work varied shifts, including weekends and holidays.
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 25, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.ESSENTIAL JOB FUNCTIONS: Directly supervise all Beverage personnel and operations during assigned shifts. Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals. Properly schedule employees in accordance with customer volumes. Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times. Interact effectively with all other departments.QUALIFICATIONS: Work requires prior bartending/beverage experience. Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 25, 2024
Full time
JOB SUMMARY:The Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.ESSENTIAL JOB FUNCTIONS: Directly supervise all Beverage personnel and operations during assigned shifts. Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals. Properly schedule employees in accordance with customer volumes. Resolve customer claims or other disputes between subordinate employees in a fair and patient manner. Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service. Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times. Interact effectively with all other departments.QUALIFICATIONS: Work requires prior bartending/beverage experience. Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke.Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 21, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
B. F. Saul Company Hospitality Group
Gaithersburg, Maryland
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! At Holiday Inn Gaithersburg, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! We are currently hiring for a General Maintenance Engineer who can work various shifts. This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Follows B. F. Saul Company Hospitality Group's standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. 2+ yearsof maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled
Mar 19, 2024
Full time
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! At Holiday Inn Gaithersburg, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! We are currently hiring for a General Maintenance Engineer who can work various shifts. This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Engineering: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Guest service: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Identifies concerns and provides maintenance solutions: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Follows B. F. Saul Company Hospitality Group's standard operating procedures: Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works collaboratively with all others: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Works safely: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Required Skills and Experience: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. 2+ yearsof maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 13, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 04, 2024
Full time
JOB SUMMARY:The Assistant Restaurant Manager assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management, Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work requires five years of restaurant/food service, including 3 years supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
We are looking for a SOMMELIER to join our FOH team DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the General Manager Assist guests with wine selection based on their personal tastes and food choices; inform guests about different varieties of wines and prices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out by the Director of Operations Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target Train FOH staff on available wines SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Wine education is a must Sommelier accreditation is an asset Demonstrated knowledge of financial and operational management Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels; exceptional interpersonal skills High personal integrity, professionalism and maturity Must possess strong attention to detail; proven problem-solving abilities Exceptional guest service orientation and passion for all things food and beverage Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment; ability to absorb and retain information quickly WHY WORK FOR US? Competitive Wages Discounts at all ICONINK / Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Mar 28, 2024
Full time
We are looking for a SOMMELIER to join our FOH team DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the General Manager Assist guests with wine selection based on their personal tastes and food choices; inform guests about different varieties of wines and prices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out by the Director of Operations Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target Train FOH staff on available wines SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Wine education is a must Sommelier accreditation is an asset Demonstrated knowledge of financial and operational management Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels; exceptional interpersonal skills High personal integrity, professionalism and maturity Must possess strong attention to detail; proven problem-solving abilities Exceptional guest service orientation and passion for all things food and beverage Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment; ability to absorb and retain information quickly WHY WORK FOR US? Competitive Wages Discounts at all ICONINK / Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mar 27, 2024
Full time
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
JOB SUMMARY:To assist the Executive Chef (Restaurant) and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Executive Chef (Restaurant) and Chef de Cuisine. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 27, 2024
Full time
JOB SUMMARY:To assist the Executive Chef (Restaurant) and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Executive Chef (Restaurant) and Chef de Cuisine. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned Implement and ensure compliance with policies, procedures, and internal controls Handle and resolve any escalated situations that may arise with guests Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino Issues necessary operating funds to other departments Balance assigned funds and maintain an organized workstation Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system Maintain and complete various gaming and company forms and reports Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures Enroll and create new players club accounts Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests Review event calendar and be familiar with current activities/offerings and promotions Print system vouchers and player cards from casino operating system for guests Issue and reset pin numbers for guests Assist guests with any complaints, comments, and players card discrepancies Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. Provide outstanding guest service in a timely manner to both guests and fellow team member Perform other duties as assigned Requirements: Qualifications 2 years of previous experience working in high volume, fast-paced cashiering environment Prior experience working in a team or group environment in a supervisory role Able to effectively communicate in small groups, as well as on an individual-basis Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Able to efficiently write routine reports and correspondence Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Advanced computer skills Ability to accurately process data using a computer and 10-key At least 21 years of age High school diploma or equivalent Bachelor's degree from a four-year college or university preferred Able to effectively communication in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Alcohol Awareness Physical Requirements Occasionally push/pull up to 15 lbs. Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels Occasionally squat, kneel, and communicate via radio, Frequently bend, reach, twist, sit, and stand Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Mar 26, 2024
Full time
Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned Implement and ensure compliance with policies, procedures, and internal controls Handle and resolve any escalated situations that may arise with guests Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino Issues necessary operating funds to other departments Balance assigned funds and maintain an organized workstation Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system Maintain and complete various gaming and company forms and reports Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures Enroll and create new players club accounts Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests Review event calendar and be familiar with current activities/offerings and promotions Print system vouchers and player cards from casino operating system for guests Issue and reset pin numbers for guests Assist guests with any complaints, comments, and players card discrepancies Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. Provide outstanding guest service in a timely manner to both guests and fellow team member Perform other duties as assigned Requirements: Qualifications 2 years of previous experience working in high volume, fast-paced cashiering environment Prior experience working in a team or group environment in a supervisory role Able to effectively communicate in small groups, as well as on an individual-basis Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Able to efficiently write routine reports and correspondence Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Advanced computer skills Ability to accurately process data using a computer and 10-key At least 21 years of age High school diploma or equivalent Bachelor's degree from a four-year college or university preferred Able to effectively communication in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Gaming Alcohol Awareness Physical Requirements Occasionally push/pull up to 15 lbs. Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels Occasionally squat, kneel, and communicate via radio, Frequently bend, reach, twist, sit, and stand Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Mar 25, 2024
Full time
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES: Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 25, 2024
Full time
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES: Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES: Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 25, 2024
Full time
JOB SUMMARY:To assist the Sr. Chef Tournant and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Chef de Cuisine and Senior Chef Tournant. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience required Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES: Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
City Las Vegas State NV Shift Graveyard Type of Shift Full Time Department Cage & Credit Boulder Cage Club Supervisor Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: + Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned + Implement and ensure compliance with policies, procedures, and internal controls + Handle and resolve any escalated situations that may arise with guests + Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit + Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures + Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner + Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino + Issues necessary operating funds to other departments + Balance assigned funds and maintain an organized workstation + Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system + Maintain and complete various gaming and company forms and reports + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures + Enroll and create new players club accounts + Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests + Review event calendar and be familiar with current activities/offerings and promotions + Print system vouchers and player cards from casino operating system for guests + Issue and reset pin numbers for guests + Assist guests with any complaints, comments, and players card discrepancies + Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. + Provide outstanding guest service in a timely manner to both guests and fellow team member + Perform other duties as assigned Requirements: Qualifications + 2 years of previous experience working in high volume, fast-paced cashiering environment + Prior experience working in a team or group environment in a supervisory role + Able to effectively communicate in small groups, as well as on an individual-basis + Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals + Able to efficiently write routine reports and correspondence + Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals + Advanced computer skills + Ability to accurately process data using a computer and 10-key + At least 21 years of age + High school diploma or equivalent + Bachelor's degree from a four-year college or university preferred + Able to effectively communication in English, both written and verbal + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Gaming + Alcohol Awareness Physical Requirements + Occasionally push/pull up to 15 lbs. + Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels + Occasionally squat, kneel, and communicate via radio, + Frequently bend, reach, twist, sit, and stand + Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions + Indoor + Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
Mar 23, 2024
Full time
City Las Vegas State NV Shift Graveyard Type of Shift Full Time Department Cage & Credit Boulder Cage Club Supervisor Arizona Charlie's Boulder (Las Vegas, NV) Description: Summary: Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Cage department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Perform the duties of a Cage Club Rep as needed. Essential Functions and Responsibilities: + Assist with interviewing, training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned + Implement and ensure compliance with policies, procedures, and internal controls + Handle and resolve any escalated situations that may arise with guests + Monitor and review the accuracy of transactions involving casino gaming chips, coin, currency, patron's checks, casino credit, forms, keys and records relating to the casino cage and pit + Remain knowledgeable of and ensure compliance with local jurisdiction gaming laws (federal and state, including Title 31 regulations as well as company internal controls, policies and procedures + Report any monetary or procedural discrepancy to the Cage Club Manager in a timely manner + Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino + Issues necessary operating funds to other departments + Balance assigned funds and maintain an organized workstation + Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system + Maintain and complete various gaming and company forms and reports + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures + Enroll and create new players club accounts + Maintain a working knowledge of the Players Club Program in order to explain in great detail player club benefits and programs to guests + Review event calendar and be familiar with current activities/offerings and promotions + Print system vouchers and player cards from casino operating system for guests + Issue and reset pin numbers for guests + Assist guests with any complaints, comments, and players card discrepancies + Held accountable, to a high degree, for the accuracy, thoroughness, and confidentiality of guest information, and departmental records and reports. + Provide outstanding guest service in a timely manner to both guests and fellow team member + Perform other duties as assigned Requirements: Qualifications + 2 years of previous experience working in high volume, fast-paced cashiering environment + Prior experience working in a team or group environment in a supervisory role + Able to effectively communicate in small groups, as well as on an individual-basis + Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals + Able to efficiently write routine reports and correspondence + Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals + Advanced computer skills + Ability to accurately process data using a computer and 10-key + At least 21 years of age + High school diploma or equivalent + Bachelor's degree from a four-year college or university preferred + Able to effectively communication in English, both written and verbal + Obtain and maintain all work cards as required by the company + Verify right to work in the United States Work Cards + Gaming + Alcohol Awareness Physical Requirements + Occasionally push/pull up to 15 lbs. + Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels + Occasionally squat, kneel, and communicate via radio, + Frequently bend, reach, twist, sit, and stand + Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions + Indoor + Smoky and noisy Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search (AppJobSearch1.jsp)
JOB SUMMARY:To assist the Executive Chef (Restaurant) and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Executive Chef (Restaurant) and Chef de Cuisine. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 20, 2024
Full time
JOB SUMMARY:To assist the Executive Chef (Restaurant) and Chef de Cuisine with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Assume responsibilities in the absence of Executive Chef (Restaurant) and Chef de Cuisine. Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Ensure quality food product and presentations. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of cooking experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 1 year Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB TITLE: EXECUTIVE CHEF (RESTAURANT) GRADE: L12 DEPARTMENT: FOOD & BEVERAGE REPORTS TO: EXECUTIVE CHEF (PROPERTY) PAY TYPE: EXEMPT JOB SUMMARY: To assist the Executive Chef (Property) with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Design and implement menus that fit the requirements of a particular outlet as set out by the Executive Chef and/or Chef Partner. Provide training materials to both front and back of the house staff for relevant jobs as it pertains to the menu knowledge and cooking procedures. Set and maintain a very high standard of food quality in preparation and execution. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Conduct daily BUZZ sessions or pre-shift meetings with staff. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of chef experience preferred Bachelor s Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 3-5years Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler s Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Senior Chef Tournants Chef Tournants Cooks INFORMATION PROVIDED BY: FLSA: Exempt (Salary): Non-Exempt (Hourly): Property Code: Multi-Property: Dual Rate: Bonus Plan: MGNT CSA Other License(s) Type: EEOC Code: Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Mar 20, 2024
Full time
JOB TITLE: EXECUTIVE CHEF (RESTAURANT) GRADE: L12 DEPARTMENT: FOOD & BEVERAGE REPORTS TO: EXECUTIVE CHEF (PROPERTY) PAY TYPE: EXEMPT JOB SUMMARY: To assist the Executive Chef (Property) with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Design and implement menus that fit the requirements of a particular outlet as set out by the Executive Chef and/or Chef Partner. Provide training materials to both front and back of the house staff for relevant jobs as it pertains to the menu knowledge and cooking procedures. Set and maintain a very high standard of food quality in preparation and execution. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Conduct daily BUZZ sessions or pre-shift meetings with staff. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of chef experience preferred Bachelor s Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 3-5years Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler s Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Senior Chef Tournants Chef Tournants Cooks INFORMATION PROVIDED BY: FLSA: Exempt (Salary): Non-Exempt (Hourly): Property Code: Multi-Property: Dual Rate: Bonus Plan: MGNT CSA Other License(s) Type: EEOC Code: Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
JOB SUMMARY:To assist the Executive Chef (Property) with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Design and implement menus that fit the requirements of a particular outlet as set out by the Executive Chef and/or Chef Partner. Provide training materials to both front and back of the house staff for relevant jobs as it pertains to the menu knowledge and cooking procedures. Set and maintain a very high standard of food quality in preparation and execution. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Conduct daily 'BUZZ' sessions or pre-shift meetings with staff. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of chef experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 3-5years Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Senior Chef Tournants Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 15, 2024
Full time
JOB SUMMARY:To assist the Executive Chef (Property) with the day to day running of the department and be responsible for the outlet and overall quality of products produced. ESSENTIAL JOB FUNCTIONS: Display professionalism by conducting oneself with responsibility, integrity, accountability and excellence. Run all aspects of daily BOH operations including but not limited to; managing staff schedules and station assignments, ordering and receiving product, preparing prep lists and instruction for the team, quality checking product during all stages of preparation, general oversight of production and service, conducting regular internal health and safety inspections, managing daily food cost and spend. Design and implement menus that fit the requirements of a particular outlet as set out by the Executive Chef and/or Chef Partner. Provide training materials to both front and back of the house staff for relevant jobs as it pertains to the menu knowledge and cooking procedures. Set and maintain a very high standard of food quality in preparation and execution. Ensure food is handled in a respectful manner and is processed and stored in accordance with SNHD regulation. Adhere to and enforce company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP. Ensure safe and proper use of equipment. Ensure kitchen equipment is in good working order, address any equipment issues promptly. Maintain a high standard of cleanliness and sanitation in and around all culinary work areas. Teach and develop and give support to culinary team as needed. Hold team members accountable on a fair and consistent basis. Support and foster a caring work environment. Work with General Manager and front of house staff to ensure a positive guest experience. Maintain food cost, labor cost, supply cost, and other controllable expenses within budget guidelines. Minimize waste and spoilage by monitoring occupancy forecasts. Conduct daily 'BUZZ' sessions or pre-shift meetings with staff. Maintain high standards of appearance and good personal hygiene. Be willing to undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position. EDUCATION AND EXPERIENCE: Minimum of 5 years of chef experience preferred Bachelor's Degree preferred Culinary school or apprenticeship preferred Must have experience operating in a similar role for minimum of 3-5years Experience working in a fast-paced, high volume environment Experience and proven track record within the 5-star framework of deluxe hotels or reputable free-standing restaurants OTHER MINIMUM QUALIFICATIONS: ServSafe Certified Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP Knowledge of all kitchen equipment operations Ability to read, write, and understand English Ability to perform basic/intermediate math skills Ability to establish and maintain an effective working relationship with management, staff, and guests License Certificate: Food Safety Employee Training required and Food Handler's Card PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to manage team of up to 100 managers and supervisors and 600 hourly employees Passionate approach to streamline operational procedures and increase productivity of department Excellent communication and administration skills Applies best industry best practices Ability to maintain and further develop the standards set by Caesars Entertainment Must possess a wealth of experience and in-depth knowledge of up-to date culinary trends Must demonstrate culinary creativity Emphasis on creative thinking, problem solving, and consistently well executed food product Must be aware of market trends and latest developments in international cuisine and pastry Knowledge of all kitchen equipment operations. Ability to establish and maintain an effective working relationship with management, staff, and guests Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions Requires mobility. Ability to grasp, lift, move, or push goods on cart/truck weighing a maximum of 100 pounds Ability to work in confined spaces Sense of smell, taste, touch, and sound Eye/hand coordination and manual dexterity Ability to distinguish letters, symbols, and colors Normal vision and hearing range Requires mobility Must be able to work any shift and long hours when necessary DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Senior Chef Tournants Chef Tournants Cooks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
• Learns and demonstrates the ability to maintain property assets. • Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. • Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. • Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. • Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. • Personally sets a strong example for other associate through exceptional guest service. • Assesses and evaluates property assets through preventative maintenance. • Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. • Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. • Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. • Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. • Drives carts, bobcats, and ice surfacing machines. • Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. • Follows all CSM procedures for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. • Adheres to CSM attendance policy, general work rules and department procedures. • Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
Mar 13, 2024
Full time
• Learns and demonstrates the ability to maintain property assets. • Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. • Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. • Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. • Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. • Personally sets a strong example for other associate through exceptional guest service. • Assesses and evaluates property assets through preventative maintenance. • Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. • Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. • Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. • Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. • Drives carts, bobcats, and ice surfacing machines. • Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. • Follows all CSM procedures for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. • Adheres to CSM attendance policy, general work rules and department procedures. • Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.
Job Summary: Title: Busser - Foundation Room Location: Foundation Room House of Blues Las Vegas Who are we? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Live Nation Concerts, Artist Nation and Live Nation Network. is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: Maintain restaurant cleanliness in an efficient, professional manner and contribute to an excellent guest experience. Responsibilities: Perform table maintenance duties according HOB service standards Perform Opening/Running/Closing duties according to HOB Service Standards Respond to guest inquiries and requests in a courteous and polite manner Maintain line of sight/atmosphere control by circulating through work area throughout shift Safely transport bus tubs weighing up to 40 lbs from table areas to dish room Keep all ice bins parred to fullest levels at all times Keep floor neat, clean and free of food, trash and other obstacles throughout shift Clean all spills immediately, use floor signs to caution guests and staff Put all trash and recyclable products in proper receptacles Clean and stock line to par throughout shift Follow housekeeping standards per policy Operate trash compactor per procedures policy Ensure that trash cans/slim jims are clean, free of odor and lined Keep all dust pans clean and free of stuck on debris/odor Separate glass, cardboard and plastics per local codes Pre-roll and store table paper, per venue specifications Keep current on all standard operating procedures Stay informed of current menu items and descriptions Follow private party service guidelines to ensure event success Turn all lost and found items in to MOD Attend pre-shift meeting conducted by MOD prior to start of each shift Assist Other Employees as Needed Maintain House of Blues safety and sanitation standards Qualifications: Required: Food Handler Certification (Health Card), Gaming Registration, Responsible Alcohol Awareness Training Certification or Equivalent High volume kitchen operations Food Service as either an Expeditor or Server in a high volume environment Exceptional communication skills Sense of Urgency Time Management Kitchen sanitation standards Critical thinking and decision making High School diploma Tolerance of all cultures, music and art forms Preferred: Ability to communicate in Spanish Point of Sales experience Physical Demands/Working Environment: Work environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Mar 12, 2024
Full time
Job Summary: Title: Busser - Foundation Room Location: Foundation Room House of Blues Las Vegas Who are we? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Live Nation Concerts, Artist Nation and Live Nation Network. is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! The Role: Maintain restaurant cleanliness in an efficient, professional manner and contribute to an excellent guest experience. Responsibilities: Perform table maintenance duties according HOB service standards Perform Opening/Running/Closing duties according to HOB Service Standards Respond to guest inquiries and requests in a courteous and polite manner Maintain line of sight/atmosphere control by circulating through work area throughout shift Safely transport bus tubs weighing up to 40 lbs from table areas to dish room Keep all ice bins parred to fullest levels at all times Keep floor neat, clean and free of food, trash and other obstacles throughout shift Clean all spills immediately, use floor signs to caution guests and staff Put all trash and recyclable products in proper receptacles Clean and stock line to par throughout shift Follow housekeeping standards per policy Operate trash compactor per procedures policy Ensure that trash cans/slim jims are clean, free of odor and lined Keep all dust pans clean and free of stuck on debris/odor Separate glass, cardboard and plastics per local codes Pre-roll and store table paper, per venue specifications Keep current on all standard operating procedures Stay informed of current menu items and descriptions Follow private party service guidelines to ensure event success Turn all lost and found items in to MOD Attend pre-shift meeting conducted by MOD prior to start of each shift Assist Other Employees as Needed Maintain House of Blues safety and sanitation standards Qualifications: Required: Food Handler Certification (Health Card), Gaming Registration, Responsible Alcohol Awareness Training Certification or Equivalent High volume kitchen operations Food Service as either an Expeditor or Server in a high volume environment Exceptional communication skills Sense of Urgency Time Management Kitchen sanitation standards Critical thinking and decision making High School diploma Tolerance of all cultures, music and art forms Preferred: Ability to communicate in Spanish Point of Sales experience Physical Demands/Working Environment: Work environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.