Senior Star Management Company at Dublin Retirement Village - Senior Star Management Company
Dublin, Ohio
4PM-12AM FULL TIME A Front Desk Concierge must have a strong desire to serve the residents. The Front Desk Concierge finds joy in positively impacting the lives of the residents and their guest. They have the unique ability to WOW residents and guest with above and beyond service excellence. They are also often the person who takes complaints or hears about problems. This job can be stressful, fast paced, and demanding but it is also very rewarding. Dublin Retirement Village is seeking a Front Desk Receptionist This position is very important to our community as the front desk is the hub of the activity for our residents. Must love working with the senior population! Being a Front Desk Concierge in Senior Living can be amazing and rewarding. It can also be stressful and demanding. The Front Desk Concierge is the face of the community. The Front Desk Concierge has the ability to set the tone for the rest of the community and our guests! The Front Desk Concierge is tasked with serving the residents and their guests with the highest level of customer service . The Front Desk Concierge has a unique ability to truly MAKE THEIR DAY! A Front Desk Concierge has the opportunity to change the course of a resident's day. The Front Desk Concierge can make a huge impact on the happiness of the residents. Here's what we offer: Competitive Pay Health and Wellness benefits for all Full-Time and Part-Time associates Staff development courses & free online training courses Reduced cost meals while working Flexible Scheduling Paid Training Bonus Programs Safety incentives, occupancy bonuses & referral bonuses available to all associates Great Place to Work by Fortune Magazine, great employee engagement Why We Enjoy What We Do
Apr 19, 2024
Full time
4PM-12AM FULL TIME A Front Desk Concierge must have a strong desire to serve the residents. The Front Desk Concierge finds joy in positively impacting the lives of the residents and their guest. They have the unique ability to WOW residents and guest with above and beyond service excellence. They are also often the person who takes complaints or hears about problems. This job can be stressful, fast paced, and demanding but it is also very rewarding. Dublin Retirement Village is seeking a Front Desk Receptionist This position is very important to our community as the front desk is the hub of the activity for our residents. Must love working with the senior population! Being a Front Desk Concierge in Senior Living can be amazing and rewarding. It can also be stressful and demanding. The Front Desk Concierge is the face of the community. The Front Desk Concierge has the ability to set the tone for the rest of the community and our guests! The Front Desk Concierge is tasked with serving the residents and their guests with the highest level of customer service . The Front Desk Concierge has a unique ability to truly MAKE THEIR DAY! A Front Desk Concierge has the opportunity to change the course of a resident's day. The Front Desk Concierge can make a huge impact on the happiness of the residents. Here's what we offer: Competitive Pay Health and Wellness benefits for all Full-Time and Part-Time associates Staff development courses & free online training courses Reduced cost meals while working Flexible Scheduling Paid Training Bonus Programs Safety incentives, occupancy bonuses & referral bonuses available to all associates Great Place to Work by Fortune Magazine, great employee engagement Why We Enjoy What We Do
Job Type: Full-time Schedule: Tuesday - Saturday Hours: 40 - 45 hours per week Overview: Are you passionate about animals and thrive in a fast-paced environment? Join our team at the Humane Society of Greater Miami as a Clinic Customer Service Representative! Under the supervision of the Clinic Manager, you'll play a crucial role in providing outstanding customer service to our clients while promoting wellness services and ensuring a positive experience for all. General Duties: Guest Services: Project a professional image of the organization through dress and appearance. Provide friendly and personable assistance to clients, anticipating their needs. Manage guest service issues independently, finding creative solutions to problems. Serve as a liaison between customers and staff, providing service information and pricing. Ensure guest safety by adhering to emergency procedures. Maintain cleanliness and orderliness of workspace and storage areas. Gather information from surgery clients for scheduling purposes and assist with surgical and vaccination check-ins. Clerical: Input and register rabies tags, certificates, and microchips. Prepare new client files and pull existing client files for clinic technician. Create invoices and charge out clients. Input client information into computerized tracking systems. Sales: Promote scheduled promotions and sales to clients. Maintain Daily Sales Reports (DSRs) and submit them promptly to the Finance Department. Other: Treat all animals humanely, properly, and with compassion. Communicate regularly with colleagues in other departments. Perform related duties as assigned. Qualifications: An animal lover with a passion for animal welfare. Very personable and comfortable working in a high-paced environment. Excellent written and verbal communication skills. Strong customer relations skills and leadership capability. Ability to prioritize, organize, problem solve, and coordinate daily activities. Interpretation of statistical reports and financial information. Proficiency in Word and Excel. Bilingual in English and Spanish is a must. Familiarity with veterinary terminology and animal preventative healthcare. Education and Experience: Prior job experience working in an animal shelter, animal hospital, or other animal welfare environment strongly preferred. Experience in planning, judgment, implementation, communication, staff development, interpersonal skills, and cost containment. Join our team and make a difference in the lives of animals and their owners! If you embody a love for animals, are personable, and thrive in a fast-paced environment, we encourage you to apply. Please send your resume to with the subject line "Clinic Customer Service Representative Application - Your Name ."
Apr 16, 2024
Full time
Job Type: Full-time Schedule: Tuesday - Saturday Hours: 40 - 45 hours per week Overview: Are you passionate about animals and thrive in a fast-paced environment? Join our team at the Humane Society of Greater Miami as a Clinic Customer Service Representative! Under the supervision of the Clinic Manager, you'll play a crucial role in providing outstanding customer service to our clients while promoting wellness services and ensuring a positive experience for all. General Duties: Guest Services: Project a professional image of the organization through dress and appearance. Provide friendly and personable assistance to clients, anticipating their needs. Manage guest service issues independently, finding creative solutions to problems. Serve as a liaison between customers and staff, providing service information and pricing. Ensure guest safety by adhering to emergency procedures. Maintain cleanliness and orderliness of workspace and storage areas. Gather information from surgery clients for scheduling purposes and assist with surgical and vaccination check-ins. Clerical: Input and register rabies tags, certificates, and microchips. Prepare new client files and pull existing client files for clinic technician. Create invoices and charge out clients. Input client information into computerized tracking systems. Sales: Promote scheduled promotions and sales to clients. Maintain Daily Sales Reports (DSRs) and submit them promptly to the Finance Department. Other: Treat all animals humanely, properly, and with compassion. Communicate regularly with colleagues in other departments. Perform related duties as assigned. Qualifications: An animal lover with a passion for animal welfare. Very personable and comfortable working in a high-paced environment. Excellent written and verbal communication skills. Strong customer relations skills and leadership capability. Ability to prioritize, organize, problem solve, and coordinate daily activities. Interpretation of statistical reports and financial information. Proficiency in Word and Excel. Bilingual in English and Spanish is a must. Familiarity with veterinary terminology and animal preventative healthcare. Education and Experience: Prior job experience working in an animal shelter, animal hospital, or other animal welfare environment strongly preferred. Experience in planning, judgment, implementation, communication, staff development, interpersonal skills, and cost containment. Join our team and make a difference in the lives of animals and their owners! If you embody a love for animals, are personable, and thrive in a fast-paced environment, we encourage you to apply. Please send your resume to with the subject line "Clinic Customer Service Representative Application - Your Name ."
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Apr 07, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Apr 07, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
B.C. Ltd. DBA Mountain View Hope Motel
Cawston, British Columbia (BC)
B.C. Ltd. DBA Mountain View Hope Motel is looking for a Front Desk Hotel Manager for full-time permanent position. Following is the job description, Company Name: B.C. Ltd. DBA Mountain View Hope Motel Location: 504 old hope Princeton way Hope, British Columbia V0X 1L4 Job title: Front Desk Hotel Manager Number of Positions: 1 Start date of employment: As soon as possible Wages: $28.85/hour, 40 hours/week Job Duties: Develop, implement, and evaluate policies and procedures for the operation of the establishment. Prepare budgets and monitor revenues and expenses. Develop pricing and promotional strategies. Negotiate with suppliers of materials and supplies. Supervise staff, oversee training, and set work schedules. Negotiate with clients for the use of facilities for receptions and other functions. Resolve customer complaints. Requirements: Bachelors degree required 2-3 years of experience Language: English How to apply: If eligible, please apply by email: OR by mail: 504 old hope Princeton way Hope, British Columbia V0X 1L4
Mar 22, 2024
B.C. Ltd. DBA Mountain View Hope Motel is looking for a Front Desk Hotel Manager for full-time permanent position. Following is the job description, Company Name: B.C. Ltd. DBA Mountain View Hope Motel Location: 504 old hope Princeton way Hope, British Columbia V0X 1L4 Job title: Front Desk Hotel Manager Number of Positions: 1 Start date of employment: As soon as possible Wages: $28.85/hour, 40 hours/week Job Duties: Develop, implement, and evaluate policies and procedures for the operation of the establishment. Prepare budgets and monitor revenues and expenses. Develop pricing and promotional strategies. Negotiate with suppliers of materials and supplies. Supervise staff, oversee training, and set work schedules. Negotiate with clients for the use of facilities for receptions and other functions. Resolve customer complaints. Requirements: Bachelors degree required 2-3 years of experience Language: English How to apply: If eligible, please apply by email: OR by mail: 504 old hope Princeton way Hope, British Columbia V0X 1L4
Senior Living Communities
Pawleys Island, South Carolina
Find your new career with a team that makes a difference in senior's lives. Come see why The Lakes at Litchfield is certified as a Great Place to Work! Now accepting applications for a Part-time Concierge / Receptionist. Some weekends are required. Shifts are 12hr shifts from 8a-8p some half shifts available. Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests. The Concierge provides telephone and administrative support, as appropriate, for all departments in the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: The Concierge is the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full
Apr 10, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why The Lakes at Litchfield is certified as a Great Place to Work! Now accepting applications for a Part-time Concierge / Receptionist. Some weekends are required. Shifts are 12hr shifts from 8a-8p some half shifts available. Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests. The Concierge provides telephone and administrative support, as appropriate, for all departments in the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: The Concierge is the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR
Apr 08, 2024
Full time
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR
Heritage Hotel Golf Spa and Conference Center
Southbury, Connecticut
We are searching for an enthusiastic, service-focused athletic club front desk receptionist to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, hours between 5:30 am and 5:30 pm Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Mitigate customer complaints as needed Qualifications: • Well-versed in taking telephone calls and handling stressful situations • High school graduate, GED recipient, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company: Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more. The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today!
Apr 05, 2024
Full time
We are searching for an enthusiastic, service-focused athletic club front desk receptionist to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Part-time, hours between 5:30 am and 5:30 pm Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Mitigate customer complaints as needed Qualifications: • Well-versed in taking telephone calls and handling stressful situations • High school graduate, GED recipient, or equivalent • Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company: Tucked away near the scenic Litchfield Hills of Connecticut and conveniently located between New York & Boston, The Heritage Hotel, Golf, Spa, & Conference Center boasts New England charm with a modern touch. We offer many on-site amenities to enhance your stay, such as a full-service spa, complete gym & health club, a restaurant, golfing, & more. The state of Connecticut boasts many diverse dining options, attractions for all ages & interests, historical sites & museums, and many micro-breweries & distilleries. Check out our explore page and plan your New England adventure today!