Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Apr 07, 2024
Full time
Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Apr 07, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 19, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints. ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
BARTENDER Job Type: Part Time - Seasonal Pay Rate: $13/hr. Category: In- Park Services Location: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE: Are you ready to embark on a thrilling career as a Bartender? Step into the heart-pounding action at Six Flags Fiesta Texas in San Antonio, TX! We offer a competitive hourly rate of $13.00 , with opportunities to earn tips in select roles. But that's just the beginning; explore the incredible perks that come with this electrifying position: FREE PARK ADVENTURE: Gain exclusive access to all Six Flags Parks for you and a guest, unlocking a world of fun! INVITE YOUR CREW: Snag additional complimentary tickets for friends and family, so they can join in the excitement. SHOP IN STYLE: Enjoy a fantastic 40% merchandise discount, letting you show off your Six Flags pride. YOUR TIME, YOUR WAY: Embrace flexible scheduling options, and choose between daily and weekly pay. WHAT YOU WILL DO: Join our Food & Beverage Team, where you'll blend your passion for delectable cuisine, impeccable service, and TABC compliance. Whether you're crafting culinary masterpieces, serving delighted guests, or managing outdoor dining experiences, you're in for a ride - both inside and outside the kitchen. In select roles, you'll also have the chance to earn tips and boost your earnings! Your can-do spirit sets the tone, inspiring your fellow team members to deliver smiles, warmth, and exceptional service. You're not just a team player; you're the guardian of our park's history, potential, cleanliness, and safety. You are the essence of Six Flags Fiesta Texas! HOW YOU WILL DO IT: Delight guests by taking orders and sharing tantalizing suggestions on our most mouthwatering menu items. Master Point of Sale systems to keep transactions smooth and TABC-compliant. Craft a variety of delicious dishes, from savory burgers to refreshing drinks and more. Maintain a sparkling environment by restocking condiment dispensers, sanitizing tables, washing dishes, and ensuring a clean, safe space for our guests. WHAT YOU WILL NEED: You must be at least 18 years old . Prepare to obtain TABC certification - We'll provide the training! Thrive in a fast-paced environment, matching the intensity of our legendary coasters. Serve up enthusiasm that leaves guests thrilled about their meal and experience. Basic computer skills and the ability to handle Point of Sale systems. Be ready to stand, walk, stoop, bend, and reach, with or without reasonable accommodation. While it's a bonus, 1 year+ of food and beverage or theme park industry experience isn't required. Communicate effectively, both in writing and verbally. Expect to work an average of 30+ hours per week, including weekends, holidays, and evenings. Embrace change and be willing to assist in various aspects of Food and Beverage operations while staying TABC-compliant. OTHER FUNCTIONS: You may take on extra duties to support the entire park. Report to our Food & Beverage Leadership team. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer. Interested Candidates should apply online at Park Location: San Antonio, TX - Six Flags Fiesta Texas
Apr 18, 2024
Full time
BARTENDER Job Type: Part Time - Seasonal Pay Rate: $13/hr. Category: In- Park Services Location: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE: Are you ready to embark on a thrilling career as a Bartender? Step into the heart-pounding action at Six Flags Fiesta Texas in San Antonio, TX! We offer a competitive hourly rate of $13.00 , with opportunities to earn tips in select roles. But that's just the beginning; explore the incredible perks that come with this electrifying position: FREE PARK ADVENTURE: Gain exclusive access to all Six Flags Parks for you and a guest, unlocking a world of fun! INVITE YOUR CREW: Snag additional complimentary tickets for friends and family, so they can join in the excitement. SHOP IN STYLE: Enjoy a fantastic 40% merchandise discount, letting you show off your Six Flags pride. YOUR TIME, YOUR WAY: Embrace flexible scheduling options, and choose between daily and weekly pay. WHAT YOU WILL DO: Join our Food & Beverage Team, where you'll blend your passion for delectable cuisine, impeccable service, and TABC compliance. Whether you're crafting culinary masterpieces, serving delighted guests, or managing outdoor dining experiences, you're in for a ride - both inside and outside the kitchen. In select roles, you'll also have the chance to earn tips and boost your earnings! Your can-do spirit sets the tone, inspiring your fellow team members to deliver smiles, warmth, and exceptional service. You're not just a team player; you're the guardian of our park's history, potential, cleanliness, and safety. You are the essence of Six Flags Fiesta Texas! HOW YOU WILL DO IT: Delight guests by taking orders and sharing tantalizing suggestions on our most mouthwatering menu items. Master Point of Sale systems to keep transactions smooth and TABC-compliant. Craft a variety of delicious dishes, from savory burgers to refreshing drinks and more. Maintain a sparkling environment by restocking condiment dispensers, sanitizing tables, washing dishes, and ensuring a clean, safe space for our guests. WHAT YOU WILL NEED: You must be at least 18 years old . Prepare to obtain TABC certification - We'll provide the training! Thrive in a fast-paced environment, matching the intensity of our legendary coasters. Serve up enthusiasm that leaves guests thrilled about their meal and experience. Basic computer skills and the ability to handle Point of Sale systems. Be ready to stand, walk, stoop, bend, and reach, with or without reasonable accommodation. While it's a bonus, 1 year+ of food and beverage or theme park industry experience isn't required. Communicate effectively, both in writing and verbally. Expect to work an average of 30+ hours per week, including weekends, holidays, and evenings. Embrace change and be willing to assist in various aspects of Food and Beverage operations while staying TABC-compliant. OTHER FUNCTIONS: You may take on extra duties to support the entire park. Report to our Food & Beverage Leadership team. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer. Interested Candidates should apply online at Park Location: San Antonio, TX - Six Flags Fiesta Texas
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager.EDUCATION AND EXPERIENCE:One to two years of post high school education.One to two full years of employment in a related position within this company or other hotel organization(s).OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):Front Desk and VIP Leads, Supervisor or Chief ClerksFront Desk and VIP ClerksDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:Promoting and creating an exciting environment on the casino floor by generating new potential Asian gaming guests through marketing strategies and guest referrals. Works closely with all departments to ensure positive guest entertainment experience. The Executive Asian Casino Host will work with Player Development, VIP, Caesars Rewards, Special Events, Charter and Hotel operations. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs Builds loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team Works to utilize transportation resources, including 30-seat jet, corporate jet, direct mail to actively recruit VIP players Significant amount of time customer facing; participating in special events and social functions Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Coordination as needed with VIP Concierge team to lead to successful delivery of pre-trip itinerary; leveraging partnerships throughout the property (Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service delivery Establishes, coordinates, and leads both on and off-property VIP events Handles difficult guests and situations in a calm, professional and prudent manner Fully empowered with comping authority Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Responds to and consistently meets the needs of internal clients Supports and cultivates new ideas and methods to deliver business solutions Identifies ways to increase efficiencies or improve product or service Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Stays up to date with the latest developments in the industry, current market trends and all on-property and competitor events Develops skills to handle increasingly complex matters Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Politely gives consistent, timely and accurate information and finds answer when unsure Adhere to regulatory, departmental and company policies/procedures in an ethical mannerPERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to maintain strict confidentiality relative to financial data and casino policies. Quarterly review of benchmarks and measureable objectives. Management abilities demonstrated in Player Development department, promotions and special events. Ability to work variable shifts and locations on and off property. Public relations and customer service skills. Maintaining interpersonal working relationships amongst all personnel. Oral and written communication skills, including the ability to effectively communicate to large groups of people. Ability and willingness to assume overall responsibility relative to the guidelines provided. Management of performance goals through SMART program and other measurable objectives Effective relationships with Host Team, VIP Operations, Caesars Rewards and Player Development. Accuracy in completing assigned duties, paperwork, and reports in a timely manner. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to analyze and interpret departmental needs and results. While performing the duties of this job, the employee is required to stand; walk, handle to reach objects, reach with hands and arms; talk, and hear. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Individual must be able to meet the attendance guidelines for the needs of the position. Position holder must be able to work days, evenings, weekends, holidays, split shifts, and overtime as determined by business demands, special events, promotions, and department needs. Required to respond to concerns and complaints of internal and external guests. Must be continuously proactive in ensuring the highest level of customer satisfaction through Family Style Service. EDUCATION PREFERRED: Bachelor's Degree in Marketing or Business preferred. Communications, Hospitality or related field or equivalent experience and one year of supervisory/management experience. Familiar with casino special events and promotions. Individual must be able to speak, read and write in English with the ability to communicate clearly and effectively to internal and external guests. Bi-lingual capabilities desired. Ability to read, to read, interpret and analyze information, instructions and financial data. Ability to respond to common inquiries or complaints from guests, team members, or regulatory agencies. Ability to logically and independently plan, organize, and bring tasks to completion. Possess and display excellent analytical, problem-solving, critical thinking and decision-making skills with ability to apply common sense to resolve problems involving variables. WORKING ENVIRONMENT AND CONDITIONS Primary location on the Casino Floor. This individual is required to work in the casino environment subjecting him/her to cigarette smoke, bright lights, and high noise level. Equipment AND TOOLS Computer, cell phone, SMART programming, LMS Hotel Program. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Apr 14, 2024
Full time
JOB SUMMARY:Promoting and creating an exciting environment on the casino floor by generating new potential Asian gaming guests through marketing strategies and guest referrals. Works closely with all departments to ensure positive guest entertainment experience. The Executive Asian Casino Host will work with Player Development, VIP, Caesars Rewards, Special Events, Charter and Hotel operations. EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs Builds loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team Works to utilize transportation resources, including 30-seat jet, corporate jet, direct mail to actively recruit VIP players Significant amount of time customer facing; participating in special events and social functions Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Coordination as needed with VIP Concierge team to lead to successful delivery of pre-trip itinerary; leveraging partnerships throughout the property (Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service delivery Establishes, coordinates, and leads both on and off-property VIP events Handles difficult guests and situations in a calm, professional and prudent manner Fully empowered with comping authority Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Responds to and consistently meets the needs of internal clients Supports and cultivates new ideas and methods to deliver business solutions Identifies ways to increase efficiencies or improve product or service Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Stays up to date with the latest developments in the industry, current market trends and all on-property and competitor events Develops skills to handle increasingly complex matters Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Politely gives consistent, timely and accurate information and finds answer when unsure Adhere to regulatory, departmental and company policies/procedures in an ethical mannerPERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Ability to maintain strict confidentiality relative to financial data and casino policies. Quarterly review of benchmarks and measureable objectives. Management abilities demonstrated in Player Development department, promotions and special events. Ability to work variable shifts and locations on and off property. Public relations and customer service skills. Maintaining interpersonal working relationships amongst all personnel. Oral and written communication skills, including the ability to effectively communicate to large groups of people. Ability and willingness to assume overall responsibility relative to the guidelines provided. Management of performance goals through SMART program and other measurable objectives Effective relationships with Host Team, VIP Operations, Caesars Rewards and Player Development. Accuracy in completing assigned duties, paperwork, and reports in a timely manner. PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to analyze and interpret departmental needs and results. While performing the duties of this job, the employee is required to stand; walk, handle to reach objects, reach with hands and arms; talk, and hear. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Individual must be able to meet the attendance guidelines for the needs of the position. Position holder must be able to work days, evenings, weekends, holidays, split shifts, and overtime as determined by business demands, special events, promotions, and department needs. Required to respond to concerns and complaints of internal and external guests. Must be continuously proactive in ensuring the highest level of customer satisfaction through Family Style Service. EDUCATION PREFERRED: Bachelor's Degree in Marketing or Business preferred. Communications, Hospitality or related field or equivalent experience and one year of supervisory/management experience. Familiar with casino special events and promotions. Individual must be able to speak, read and write in English with the ability to communicate clearly and effectively to internal and external guests. Bi-lingual capabilities desired. Ability to read, to read, interpret and analyze information, instructions and financial data. Ability to respond to common inquiries or complaints from guests, team members, or regulatory agencies. Ability to logically and independently plan, organize, and bring tasks to completion. Possess and display excellent analytical, problem-solving, critical thinking and decision-making skills with ability to apply common sense to resolve problems involving variables. WORKING ENVIRONMENT AND CONDITIONS Primary location on the Casino Floor. This individual is required to work in the casino environment subjecting him/her to cigarette smoke, bright lights, and high noise level. Equipment AND TOOLS Computer, cell phone, SMART programming, LMS Hotel Program. NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION PURPOSEThe incumbent in this position is responsible for providing superior service to both the internal and external customer. Responsible for determining customer admission and for monitoring room flow, and ensuring guests feel welcome and comfortable. The incumbent is also responsible for developing and coordinating programs to attract high-limit players and host such guests to ensure guest satisfaction and repeat visits. Work requires superior communication and judgmental skills, as the position is called upon to interact frequently with high-limit customers and make decisions regarding extensions of complimentaries. Provides general leadership and work direction of department team members, including but not limited to 1) organizing and assigning work; 2) prioritizing workload and assignments to ensure orderly and efficient completion by department employees; 3) directing department employees in the successful completion of assigned work; 4)enforcement of department and company rules; 5) instructing and training department employees in the successful performance of their duties and 6) other leadership and work direction duties as assigned by Supervision. Lead Persons do not perform supervisory tasks such as scheduling, discipline, performance reviews, hiring or terminations; although they may provide input to supervisors regarding such mattersESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for this position.) 1. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.2. Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service. 3. Works in cooperation with the Lumiere Place Casino & Hotels staff in ensuring guests feel welcome and comfortable; works closely with Executive Hosts, VIP Casino Services, and Player's Club to ensure superior guest satisfaction.4. Greets Player's Club guests in a courteous and friendly manner; and explains amenities and features. 5. Monitors room occupancy to ensure appropriate number of guests and compliance with safety standards.6. Responsible for resolving customer service issues, concerns, or problems to ensure optimal guest satisfaction and has the resiliency to deal with difficult customers.7. Participates in marketing Players Club promotional activities.8. Participates in employee training to ensure adequate training, skills and resources are in place to perform job functions.9. Provides information on all aspects of Lumiere Place Casino services and facilities to guests and assists guests with room, dinner, show, and transportation reservations, as well as coordinates external local activities.10. Performs other duties as assigned by management. Must be flexible to work evenings, weekends, and holidays as business demands. JOB QUALIFICATIONS Excellent customer service skills. Demonstrated ability to make immediate decisions in order to determine Player's Club qualifications and admission. Understanding of property and department policies and procedures. Thorough knowledge of player-tracking system(s) and comprehension of actual and theoretical player value. These skills and abilities are typically acquired through a high school education or equivalent and a minimum of two to three years of administering and communicating casino player-tracking program(s).
Apr 14, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION PURPOSEThe incumbent in this position is responsible for providing superior service to both the internal and external customer. Responsible for determining customer admission and for monitoring room flow, and ensuring guests feel welcome and comfortable. The incumbent is also responsible for developing and coordinating programs to attract high-limit players and host such guests to ensure guest satisfaction and repeat visits. Work requires superior communication and judgmental skills, as the position is called upon to interact frequently with high-limit customers and make decisions regarding extensions of complimentaries. Provides general leadership and work direction of department team members, including but not limited to 1) organizing and assigning work; 2) prioritizing workload and assignments to ensure orderly and efficient completion by department employees; 3) directing department employees in the successful completion of assigned work; 4)enforcement of department and company rules; 5) instructing and training department employees in the successful performance of their duties and 6) other leadership and work direction duties as assigned by Supervision. Lead Persons do not perform supervisory tasks such as scheduling, discipline, performance reviews, hiring or terminations; although they may provide input to supervisors regarding such mattersESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for this position.) 1. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.2. Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service. 3. Works in cooperation with the Lumiere Place Casino & Hotels staff in ensuring guests feel welcome and comfortable; works closely with Executive Hosts, VIP Casino Services, and Player's Club to ensure superior guest satisfaction.4. Greets Player's Club guests in a courteous and friendly manner; and explains amenities and features. 5. Monitors room occupancy to ensure appropriate number of guests and compliance with safety standards.6. Responsible for resolving customer service issues, concerns, or problems to ensure optimal guest satisfaction and has the resiliency to deal with difficult customers.7. Participates in marketing Players Club promotional activities.8. Participates in employee training to ensure adequate training, skills and resources are in place to perform job functions.9. Provides information on all aspects of Lumiere Place Casino services and facilities to guests and assists guests with room, dinner, show, and transportation reservations, as well as coordinates external local activities.10. Performs other duties as assigned by management. Must be flexible to work evenings, weekends, and holidays as business demands. JOB QUALIFICATIONS Excellent customer service skills. Demonstrated ability to make immediate decisions in order to determine Player's Club qualifications and admission. Understanding of property and department policies and procedures. Thorough knowledge of player-tracking system(s) and comprehension of actual and theoretical player value. These skills and abilities are typically acquired through a high school education or equivalent and a minimum of two to three years of administering and communicating casino player-tracking program(s).
JOBSUMMARY:As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on Harrah's service promise, while be held accountable for all service opportunities that may arise ESSENTIALJOB FUNCTIONS: Greets guests in the casino and participates in social events and special promotions Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to create successful delivery of pre-trip itinerary Finds new customers based on criteria established by property leadership Ability to effectively manage time and perform multiple tasks simultaneously. Standing/walking on the casino floor interacting with guest 80% of the shift. ADDITIONAL JOB DUTIES: Handles difficult guests and situations in a calm, professional and prudent manner Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsureEDUCATION and/or EXPERIENCE: High school diploma or GED required Three to five years of experience in casino/hotel, customer service, host or other account manager preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Ability to think independently in making decisions to maximize customer service experience and program profitability. Must be proficient with customer Point-of-Service systems. Excellent interpersonal, communication, problem solving and analytical skills required. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers. Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues, multilingual preferred. Must have excellent oral and written communication skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOBSUMMARY:As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on Harrah's service promise, while be held accountable for all service opportunities that may arise ESSENTIALJOB FUNCTIONS: Greets guests in the casino and participates in social events and special promotions Uses sound judgment and makes decisions in accordance with established comp and expense guidelines Fully empowered with comp authority Maintains close ties with customers to engender loyalty Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Credit, Gaming, Hotel, Food & Beverage, Transportation) to create successful delivery of pre-trip itinerary Finds new customers based on criteria established by property leadership Ability to effectively manage time and perform multiple tasks simultaneously. Standing/walking on the casino floor interacting with guest 80% of the shift. ADDITIONAL JOB DUTIES: Handles difficult guests and situations in a calm, professional and prudent manner Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty Identifies ways to increase efficiencies and to improve products or services Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business Keeps track of existing products/services and/or progress on new initiatives Must be knowledgeable of all happenings on property and in market Stays up to date with the latest developments in both the local market and industry Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy Gives consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsureEDUCATION and/or EXPERIENCE: High school diploma or GED required Three to five years of experience in casino/hotel, customer service, host or other account manager preferred QUALIFICATIONS: The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Ability to think independently in making decisions to maximize customer service experience and program profitability. Must be proficient with customer Point-of-Service systems. Excellent interpersonal, communication, problem solving and analytical skills required. Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences. Strong attention to detail with both trip logistics and customers. Must have excellent customer service skills. Must present well-groomed professional appearance. Must be able to listen and respond to visual and aural cues, multilingual preferred. Must have excellent oral and written communication skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Physically able to stand/walk long periods of time. Must be alert and observant of your surroundings. Must be able to lift and carry up to 20 lbs. Must be able to bend, reach, kneel, twist and grip items. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays DISCLAIMER:Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 10, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 10, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 09, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 07, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 04, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 04, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Apr 02, 2024
Full time
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Food Safety Specialists do? Our Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality, and friendly service for their customers. They also: Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients Observe food prep and cooking standards to ensure food safety, health, and sanitation practices Partner with clients to address root causes of assessment discrepancies and develop corrective action plans Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers Travel up to 50%, or 10 days per month, including some evening and weekend work What do you need? Meet the requirements to obtain a certification Available to work Monday-Friday and Saturdays and evenings as needed Desire to travel via car and/or plane up to 50% of the time Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching Have excellent listening and communication skills Strong attention to detail and willingness to learn Excellent organization and time management skills Ability and desire to influence others with tact and skill Ability to provide clear and constructive feedback in a positive manner Thrives in an autonomous working environment Ability to work a flexible schedule Ability to organize and prioritize work based on urgency, efficiency, and other factors Safe driving record and a commitment to working safely Strong technical knowledge of food safety is preferred ServSafe and/or CP-FS Certification(s) a plus Must pass pre-employment background screen Must possess a valid driver's license and pass a motor vehicle record search Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Hotel Houseperson will maintain the overall cleanliness of the hotel by cleaning breeze ways, hallways, and lobbies. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assist Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. ESSENTIAL JOB FUNCTIONS: Overall cleaning of the hotel Vacuums carpet (daily) and removes stains as necessary Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart Recognizes and uses appropriate chemicals Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets. Maintains a neat and clean working environment. Picks up soiled linen from Room Attendants carts and returns to the drop room for sorting. Sort soiled linen. Respond to guest and employee requests Responsible for deep cleaning of roomsADDITIONAL JOB DUTIES: Transports cleaning equipment up and down ramps Washes windows inside and out; and cleans outside walls to remove dirt and debris Cleans and empties various cleaning equipment including shampooers, buffers and vacuums Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes Fold and inspect clean linen. Maintains laundry area; stocking supplies, cleaning area and organizing All other duties as assignedQUALIFICATIONS: Must be 21 years or older High school diploma or GED preferred. Must be speak, write and understand English. Must meet quality & time standards within 90 days of date in job. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to work as a team with other employees. Ability to multi-task is essential. Friendly, outgoing personality is a must.PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift and carry at least 50 pounds. Must be able to stand and walk up to 8 hours per shift. Must be able to work in high and low temperatures including but not limited to working outdoors Ability to use chemicals without any adverse reactions. Ability to use and control various mechanical equipment. Ability to tilt head back and look up. Ability to work around dust. Ability to perform frequent, circular motions with hands and/or arms. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Must maintain good eye contact. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Hotel Houseperson will maintain the overall cleanliness of the hotel by cleaning breeze ways, hallways, and lobbies. In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assist Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less. Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. ESSENTIAL JOB FUNCTIONS: Overall cleaning of the hotel Vacuums carpet (daily) and removes stains as necessary Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart Recognizes and uses appropriate chemicals Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets. Maintains a neat and clean working environment. Picks up soiled linen from Room Attendants carts and returns to the drop room for sorting. Sort soiled linen. Respond to guest and employee requests Responsible for deep cleaning of roomsADDITIONAL JOB DUTIES: Transports cleaning equipment up and down ramps Washes windows inside and out; and cleans outside walls to remove dirt and debris Cleans and empties various cleaning equipment including shampooers, buffers and vacuums Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes Fold and inspect clean linen. Maintains laundry area; stocking supplies, cleaning area and organizing All other duties as assignedQUALIFICATIONS: Must be 21 years or older High school diploma or GED preferred. Must be speak, write and understand English. Must meet quality & time standards within 90 days of date in job. Must present a well-groomed appearance. Must perform duties with a sense of urgency. Must be able to work as a team with other employees. Ability to multi-task is essential. Friendly, outgoing personality is a must.PHYSICAL DEMANDS AND WORK ENVIRONMENT: Must be able to lift and carry at least 50 pounds. Must be able to stand and walk up to 8 hours per shift. Must be able to work in high and low temperatures including but not limited to working outdoors Ability to use chemicals without any adverse reactions. Ability to use and control various mechanical equipment. Ability to tilt head back and look up. Ability to work around dust. Ability to perform frequent, circular motions with hands and/or arms. Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. Visual range must include near and far distances. Ability to maneuver in small, limited spaces. Must maintain good eye contact. Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able to operate in mentally and physically stressful situations Must be able to work a flexible schedule including weekends, evenings and holidays