Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Mar 19, 2024
Full time
Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Job Number Job Category Rooms & Guest Services Operations Location Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 28, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. For more information about this position, please contact the restaurant and ask for a manager.
Mar 28, 2024
Full time
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. For more information about this position, please contact the restaurant and ask for a manager.
Reports To (Title): Restaurant General Manager Department: Field Operations Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner. Key Duties/Responsibilities: Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer's order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are strictly observed. Ensures products on the counter or in the display case are properly rotated and attractively displayed. Keeps display case interior and exterior clean at all times. Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea. Performs all other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified. Position Qualifications/Functional Skills: Knowledge of all restaurant policies, practices and operational and human resources procedures Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Must be able to succeed in a fast-paced work environment. Must be able to receive money and accurately count back change. Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer. Basic computer skills. Report to work timely for each scheduled shift. 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's , we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. 2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Mar 27, 2024
Full time
Reports To (Title): Restaurant General Manager Department: Field Operations Job Summary: To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner. Key Duties/Responsibilities: Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer's order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are strictly observed. Ensures products on the counter or in the display case are properly rotated and attractively displayed. Keeps display case interior and exterior clean at all times. Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea. Performs all other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified. Position Qualifications/Functional Skills: Knowledge of all restaurant policies, practices and operational and human resources procedures Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Must be able to succeed in a fast-paced work environment. Must be able to receive money and accurately count back change. Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer. Basic computer skills. Report to work timely for each scheduled shift. 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's , we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others. 2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. For more information about this position, please contact the restaurant and ask for a manager.
Mar 27, 2024
Full time
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Managing liquor orders and controlling liquor costs Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. For more information about this position, please contact the restaurant and ask for a manager.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Deli General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Deli General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $19.10 - $31.50 / hour Qualifications As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Deli General Manager include: 2-3 years of management experience in restaurant, deli, or foodservice Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Mar 27, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Deli General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Deli General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $19.10 - $31.50 / hour Qualifications As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Deli General Manager include: 2-3 years of management experience in restaurant, deli, or foodservice Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 65,000-80,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Mar 27, 2024
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 65,000-80,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 75,000-85,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Mar 26, 2024
Manager and Bar Manager needed to join our team! We are full service, scratch food, casual Italian concept looking for a Restaurant Manager for a location within the Chicago, IL market. If you are a people person and a go getter, please apply today 75,000-85,000 plus PTO, Benefits Hiring and interviewing NOW! Restaurant Manager Daily Activities Supervise and coordinate all FOH/Bar activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage FOH and BOH personnel Create and adjust staff schedules to meet restaurant sales needs Adhere to all safety and sanitation regulations Restaurant Management Requirements Previous experience in the Manager role for at least 2 years Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 25, 2024
Full time
JOB SUMMARY:The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service. ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the outlet in accordance with established policies and procedures. Establishes and administers training programs within the outlet, including new employee orientation. Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage. Monitors work of employees to ensure that established policies and procedures are being followed. oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management Graduate of post high school, Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis. Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt. Work prefers 2 years previous Starbucks supervisory experience Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work prefers Bilingual abilities Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, and Windows. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Restaurant Service Manager - Start at $50,000 to $58,100+ per year! Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, regularly paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot schedules BOH knowledge P&L knowledge Physical Requirements: Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently. Color and depth perception required for vision. Needs both near and far vision. Twists and reaches regularly. Grasps objects to move or manipulate them frequently. Stand and walk constantly. Listen to and comprehend Team Members and guests over background and equipment noise. Frequent hand washing required. Exposure to cleaning chemicals, heat and a/c, and freezer. Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment. Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments. Compensation Range: $41,200.00 - $56,650.00 Red Robin is an Equal Opportunity & E-Verify Employer
Mar 24, 2024
Full time
Restaurant Service Manager - Start at $50,000 to $58,100+ per year! Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, regularly paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot schedules BOH knowledge P&L knowledge Physical Requirements: Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently. Color and depth perception required for vision. Needs both near and far vision. Twists and reaches regularly. Grasps objects to move or manipulate them frequently. Stand and walk constantly. Listen to and comprehend Team Members and guests over background and equipment noise. Frequent hand washing required. Exposure to cleaning chemicals, heat and a/c, and freezer. Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment. Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments. Compensation Range: $41,200.00 - $56,650.00 Red Robin is an Equal Opportunity & E-Verify Employer
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986
Mar 24, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986
Restaurant Service Manager - pays $50,000 to $58,000 per year! Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, monthly-paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot schedules BOH knowledge P&L knowledge Physical Requirements: Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently. Color and depth perception required for vision. Needs both near and far vision. Twists and reaches regularly. Grasps objects to move or manipulate them frequently. Stand and walk constantly. Listen to and comprehend Team Members and guests over background and equipment noise. Frequent hand washing required. Exposure to cleaning chemicals, heat and a/c, and freezer. Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment. Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments. Red Robin is an Equal Opportunity & E-Verify Employer
Mar 23, 2024
Full time
Restaurant Service Manager - pays $50,000 to $58,000 per year! Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, monthly-paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot schedules BOH knowledge P&L knowledge Physical Requirements: Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently. Color and depth perception required for vision. Needs both near and far vision. Twists and reaches regularly. Grasps objects to move or manipulate them frequently. Stand and walk constantly. Listen to and comprehend Team Members and guests over background and equipment noise. Frequent hand washing required. Exposure to cleaning chemicals, heat and a/c, and freezer. Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment. Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments. Red Robin is an Equal Opportunity & E-Verify Employer
Restaurant Service Manager - pays $50,000 to $58,000 Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, regularly paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot Schedules BOH knowledge P&L knowledge Red Robin is an Equal Opportunity & E-Verify Employer
Mar 23, 2024
Full time
Restaurant Service Manager - pays $50,000 to $58,000 Red Robin At Red Robin we've been serving up awesome American food and bottomless fun for over 50 years! Every day we strive to be the most loved restaurant brand in the communities we serve. We believe that living our values of Integrity, Fun, Unbridled Hospitality, and High-Performance will result in all of us Winning Together. Here we create memorable moments connecting family, friends, and fun. Here we serve gourmet burgers better than anyone else. Here you're empowered to do whatever it takes to create a smile. We treat our own with the same care that we treat our Guests. We are the place that feels like coming home. YUMMM! Service Manager Introducing our Service Manager, the champion of unbridled hospitality! Responsible for ensuring seamless day-to-day front of house operations, with an unwavering commitment to excellence. As a brand ambassador, you uphold our company's standards, crafting a memorable experience for Guests! Our Service Manager fosters a culture that continuously strives for improvement and embraces a better for being here mentality! Burger Benefits: Flexible work schedules Paid time off Comprehensive training program Share in the financial success of your restaurant with an achievable, regularly paid bonus program 401k savings plan plus a company match with immediate vesting Health, vision, and dental insurance plans Referral bonuses for bringing new members to our team Free shift meal and 50% discount on Red Robin food for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc.) and more! Closed on Thanksgiving and Christmas! What You'll Do: Lead the Team Foster a positive and collaborative work environment. Take ownership of specific FOH operations and tasks, driving success in designated areas delegated to you by the Managing Partner. Continuously learn and passionately share Red Robin standards and culture with all team members. Run It like You Own It Drive continuous learning and growth opportunities for the team. Excel at executing all FOH functions and proficient at BOH functions in order to supervise team members. Ensure smooth flow of food - from ordering, receiving and storage to cooking, holding, cooling, and reheating products. Assist in hiring, onboarding, and developing new team members Execute successful shifts while planning meal and rest periods, putting aces in place, and reaching labor goals. Monitor catering orders and support team members as they prepare those orders. Unbridled Hospitality Represent the brand as a passionate ambassador in the community by partnering with Managing Partner and management team to support Local Restaurant Marketing (LRM) initiatives and community outreach. Prioritize guest satisfaction and handle concerns professionally. Deliver on brand promise by upholding all Red Robin hospitality standards. Have a 360-view mindset to help anticipate where additional support is needed. Partner in taking ownership of exceptional guest satisfaction by leading and empowering our FOH team to exceed guest expectations through Red Robin hospitality standards. Delivering up Awesome American Food Ensure compliance with all food safety and security procedures. Ensure proper knowledge of food allergens. Hold team and self-accountable for proper food handling and proper execution. Qualifications: Required Must be 21 years of age Open Availability (including but not limited to nights, weekends, holidays) Reliable transportation Able to obtain required certifications/permits as required by state/local law Working knowledge in Microsoft Excel, Outlook, Word, etc. Preferred 2 years of management experience Knowledgeable of local and State health codes Experience with Workday, Aloha, NBO, and Hot Schedules BOH knowledge P&L knowledge Red Robin is an Equal Opportunity & E-Verify Employer
Job Description: About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Mar 11, 2024
Full time
Job Description: About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Mar 11, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Mar 11, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Description We would like to invite you to consider becoming a part of an organization that is dedicated to changing the way that nutrition, culinary arts, environment, and leadership are delivered in the food service setting. Integrated Support Solutions Inc. (We call ourselves ISSI) exists for the sole purpose of helping others succeed. Our chefs and dietitians are elite food and nutrition experts that work to create a fine-dining approach from hospitals to business and industry cafes. We are looking for unique individuals to represent our culture of service. We offer free or reduced-cost meals, tuition reimbursement, flexible scheduling, and opportunities for advancement. We are proactive in demonstrating our passion for our own team members by offering a Sign-On Bonus. Vital criteria for matching with this position include: This is an ideal job for someone who wants to continue inspiring others with their culinary craft without the late nights that a typical restaurant expects. It provides a predictable shift and predictable workload. Our cafes and clinical food services are our restaurants and our guests continually praise us for their superior dining experiences. We are looking for a highly organized, flexible and energetic Executive Chef/Food Services Manager to lead our Food Service team in a state of the art hospital in Dahlonega, GA, offering high end amenities to our customers. There is a $2,500 sign-on bonus. Requirements Job Duties Include: Leads the culinary team and ensuring both client and customer service/satisfaction with efficient cost-effective management. Responsible for all food service activities including preparing large volumes of food for the cafeteria, coffee shop, and weekly/monthly caterings. Responsible for quality improvement, sanitation, menu development, ordering/purchasing and food cost controls. Oversees all facets of the food service staff, including onboarding and training. Preferred Experience/Qualifications: Previous experience in high volume food production and catering. Strong Supervisory, leadership, management, and coaching skills Excellent customer service skills. Excellent time management skills. Strong written and oral communication skills. Previous management experience. Excellent financial, budgetary, and accounting skills. Awareness of current culinary trends. Food Handler's / Serv-Safe certified.
Mar 10, 2024
Full time
Description We would like to invite you to consider becoming a part of an organization that is dedicated to changing the way that nutrition, culinary arts, environment, and leadership are delivered in the food service setting. Integrated Support Solutions Inc. (We call ourselves ISSI) exists for the sole purpose of helping others succeed. Our chefs and dietitians are elite food and nutrition experts that work to create a fine-dining approach from hospitals to business and industry cafes. We are looking for unique individuals to represent our culture of service. We offer free or reduced-cost meals, tuition reimbursement, flexible scheduling, and opportunities for advancement. We are proactive in demonstrating our passion for our own team members by offering a Sign-On Bonus. Vital criteria for matching with this position include: This is an ideal job for someone who wants to continue inspiring others with their culinary craft without the late nights that a typical restaurant expects. It provides a predictable shift and predictable workload. Our cafes and clinical food services are our restaurants and our guests continually praise us for their superior dining experiences. We are looking for a highly organized, flexible and energetic Executive Chef/Food Services Manager to lead our Food Service team in a state of the art hospital in Dahlonega, GA, offering high end amenities to our customers. There is a $2,500 sign-on bonus. Requirements Job Duties Include: Leads the culinary team and ensuring both client and customer service/satisfaction with efficient cost-effective management. Responsible for all food service activities including preparing large volumes of food for the cafeteria, coffee shop, and weekly/monthly caterings. Responsible for quality improvement, sanitation, menu development, ordering/purchasing and food cost controls. Oversees all facets of the food service staff, including onboarding and training. Preferred Experience/Qualifications: Previous experience in high volume food production and catering. Strong Supervisory, leadership, management, and coaching skills Excellent customer service skills. Excellent time management skills. Strong written and oral communication skills. Previous management experience. Excellent financial, budgetary, and accounting skills. Awareness of current culinary trends. Food Handler's / Serv-Safe certified.
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Mar 09, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Buena Vista, CO Schedule: Seasonal Full Time Pay Rate: $16.00 - $17.00/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024
Mar 04, 2024
Full time
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Buena Vista, CO Schedule: Seasonal Full Time Pay Rate: $16.00 - $17.00/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .
Mar 04, 2024
Full time
Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York. We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now! Essential Job Function: Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance. Duties and Responsibilities: Responsibilities include but are not limited to: Ensure a quality buying experience for all customers Make daily bank deposits by noon Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager Coach and direct employees to provide excellent customer service Maintain an awareness of cleanliness both inside and outside of the store Light equipment and yard maintenance Order and receive merchandise utilizing inventory ordering guidelines Implement all Company promotional initiatives Maintaining cash and inventory control during all supervised shifts Pricebook maintenance Ordering merchandise Audit cashier paperwork for accuracy Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel Ability to communicate with associates and guests Ability to count, read and write accurately to complete required Knowledge, Skills, and Abilities: High School Diploma or equivalent Ability to work unsupervised Flexibility to work weekend, holiday and/or evening shifts Must have reliable transportation and valid driver's license Ability to communicate with associates and guests Must attend mandatory meetings (i.e. T.A.M., sexual harassment) Physical Requirements: Frequent bending, reaching, lifting of 1 to 15 lbs Be able to lift up to 50 lbs on occasion Reaching above shoulder height and bending below waist Be able to freely access all areas of the store Move quickly around store Research shows that many, especially women and other marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you. Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at .