ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 18, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience preferred Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Apr 18, 2024
Full time
JOB SUMMARY:The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation Handles money according to procedure Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Works closely with Total Rewards Center to promote new card sign up programs. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor Provides personalized service and uses guest name Resolves service problems according to guidelines Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: Must be a minimum of 21 years of age or older. One-year previous high volume cocktail experience preferred Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Requires standing and walking continuously with a tray up to 20lbs throughout the shift. Must be able to lift and carry 20lbs. Must be able to work in extreme heat during the summer months. Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
OSITION SUMMARYThe Beverage Server is responsible for serving in an excellent and timely manner and to assure quality guest experiences. To ensure the excellent serving of patrons in a timely manner and to assure quality guest service and a favorable gaming experience. RESPONSIBILITIES Responsible to take orders from patrons and return these orders in a timely manner. Keep area in a clean and orderly manner. Responsible to have knowledge of patron limitations and company policy and procedure regarding limitations. Ensure the safety and security of employees and customers. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. MISCELLANEOUS Support all co-workers and treat them with dignity and respect. Assist other team members to ensure proper coverage and prompt guest service. Develop and maintain positive and productive working relationships with other team members and departments. Address guests' service needs in a professional, positive, and timely manner. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Thank guests with genuine appreciation and provide a warm departure statement QUALIFICATIONS A high school diploma or GED equivalent is preferred. Six months experience in cocktail serving preferred. Able to obtain a state gaming license and Alcohol Beverage Control card. PHYSICAL DEMANDS & WORK ENVIRONMENT Stand, sit, or walk for an extended period of time or for an entire work shift. 85% walking/standing, 15% bending/lifting. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking O Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
OSITION SUMMARYThe Beverage Server is responsible for serving in an excellent and timely manner and to assure quality guest experiences. To ensure the excellent serving of patrons in a timely manner and to assure quality guest service and a favorable gaming experience. RESPONSIBILITIES Responsible to take orders from patrons and return these orders in a timely manner. Keep area in a clean and orderly manner. Responsible to have knowledge of patron limitations and company policy and procedure regarding limitations. Ensure the safety and security of employees and customers. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. MISCELLANEOUS Support all co-workers and treat them with dignity and respect. Assist other team members to ensure proper coverage and prompt guest service. Develop and maintain positive and productive working relationships with other team members and departments. Address guests' service needs in a professional, positive, and timely manner. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Thank guests with genuine appreciation and provide a warm departure statement QUALIFICATIONS A high school diploma or GED equivalent is preferred. Six months experience in cocktail serving preferred. Able to obtain a state gaming license and Alcohol Beverage Control card. PHYSICAL DEMANDS & WORK ENVIRONMENT Stand, sit, or walk for an extended period of time or for an entire work shift. 85% walking/standing, 15% bending/lifting. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking O Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests. Presents the drink order to the bartender and writes check properly while waiting for drinks to be made. Presents the drinks to the guest. Presents checks to the guest, accepts payment and gives change when necessary. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Maintains clean station at all times. EDUCATION/SKILLS/EXPERIENCE: Open. Ability to present change correctly and has a knowledge of guest charge procedures. Must be familiar with tray service and knowledge of cocktail ingredients. Ability to carry tray and stand for long periods. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION PURPOSEUnder general supervision, obtains guests' beverage orders. Ensure accurate and timely service of all orders by working with bar personnel. ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)Maintain 20 minute rounds of assigned section to obtain beverage orders from guests and provide beverage services. Ensure guests' ordering and consuming alcoholic beverages are at least 21 years of age.Maintains and ensures checklist to completion including but not limited to opening and closing procedures.Accurately enter guest order information into Server Micros screen in a timely municate beverage orders to bar personnel based on order call standards.Deliver beverage orders to customers throughout assigned section.Operate electronic cash register system to accurately and immediately account for payment transactions.Participates in liquor pull ensuring compliance with all Missouri Gaming Commission regulations.Attempt to limit problems related to guests' excessive drinking by providing responsible alcohol service.Stock service areas with supplies such as coffee, coasters, glassware, ashtrays, etc.Maintain assigned section by collecting used glassware, ashtrays and picking up trash.Provide amenities to guests such as matches and ashtrays.Follow through on any reasonable request made by management.Carryout and follow through with preparation and other requirements of all event requests, on and off property.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming license Must be at least 21 years of age Demonstrated ability to effectively communicate with guests Must be able to obtain and maintain responsible alcohol service certification These skills and abilities are typically acquired through at least 3 months experience directly related to the accountabilities specified. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.
Apr 14, 2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.POSITION PURPOSEUnder general supervision, obtains guests' beverage orders. Ensure accurate and timely service of all orders by working with bar personnel. ESSENTIAL FUNCTIONS(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)Maintain 20 minute rounds of assigned section to obtain beverage orders from guests and provide beverage services. Ensure guests' ordering and consuming alcoholic beverages are at least 21 years of age.Maintains and ensures checklist to completion including but not limited to opening and closing procedures.Accurately enter guest order information into Server Micros screen in a timely municate beverage orders to bar personnel based on order call standards.Deliver beverage orders to customers throughout assigned section.Operate electronic cash register system to accurately and immediately account for payment transactions.Participates in liquor pull ensuring compliance with all Missouri Gaming Commission regulations.Attempt to limit problems related to guests' excessive drinking by providing responsible alcohol service.Stock service areas with supplies such as coffee, coasters, glassware, ashtrays, etc.Maintain assigned section by collecting used glassware, ashtrays and picking up trash.Provide amenities to guests such as matches and ashtrays.Follow through on any reasonable request made by management.Carryout and follow through with preparation and other requirements of all event requests, on and off property.JOB QUALIFICATIONS Must be able to obtain and maintain valid gaming license Must be at least 21 years of age Demonstrated ability to effectively communicate with guests Must be able to obtain and maintain responsible alcohol service certification These skills and abilities are typically acquired through at least 3 months experience directly related to the accountabilities specified. Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts. Excellent guest service and communication skills. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality. Must present a professional appearance and demeanor at all times. Regular and punctual attendance is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain 20 minute rounds of assigned section to obtain beverage orders form guest and provide beverage services. Ensure guests ordering and consuming alcoholic beverages are at least 21 years of age. Maintains and ensure checklist to completion including but not limited to opening and closing procedures. Accurately enter guests order information into Infogensis screen in a timely manner. Communicate beverage orders to bar personnel based on order call standards. Deliver beverage orders to customers throughout assigned section. Operate electronic cash register system to accurately and immediately account for payment transactions when no bar personnel are present. Participates in liquor pull ensuring compliance with all Mississippi Gaming Commission regulations. Attempt to limit problems related to guest excessive drinking by providing less drinks. Assist with keeping bar stocked with supplies such as coffee, coasters, glassware, ashtrays, etc. Provide amenities to guest such as matches and ashtrays. Maintain assigned section by collecting used glassware, ashtrays and picking up trash. Required to participate in wearing special event uniform provided for Holidays and other special occasion deemed by management. Abide by the Appearance Standards set forth for the Ladies & Gent program. arryout and follow through with preparation and other requirements of all event requests, on and off property. Follow through on any reasonable request made by management.
Apr 14, 2024
Full time
ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain 20 minute rounds of assigned section to obtain beverage orders form guest and provide beverage services. Ensure guests ordering and consuming alcoholic beverages are at least 21 years of age. Maintains and ensure checklist to completion including but not limited to opening and closing procedures. Accurately enter guests order information into Infogensis screen in a timely manner. Communicate beverage orders to bar personnel based on order call standards. Deliver beverage orders to customers throughout assigned section. Operate electronic cash register system to accurately and immediately account for payment transactions when no bar personnel are present. Participates in liquor pull ensuring compliance with all Mississippi Gaming Commission regulations. Attempt to limit problems related to guest excessive drinking by providing less drinks. Assist with keeping bar stocked with supplies such as coffee, coasters, glassware, ashtrays, etc. Provide amenities to guest such as matches and ashtrays. Maintain assigned section by collecting used glassware, ashtrays and picking up trash. Required to participate in wearing special event uniform provided for Holidays and other special occasion deemed by management. Abide by the Appearance Standards set forth for the Ladies & Gent program. arryout and follow through with preparation and other requirements of all event requests, on and off property. Follow through on any reasonable request made by management.
Salt Lake City Countenance Club
Salt Lake City, Utah
Exciting PT/FT opportunity for positive, customer service oriented individuals for upscale, private cocktail club / lounge! Immediate hire for our Salt Lake City club! Multiple franchises throughout the U.S., especially in college / university towns, including Salt Lake City! $24.00/hour. No tipping allowed. CASH OPTION AVAILABLE. College students looking to supplement income during the school year and summer are welcome to apply! Must be open to participating in a club environment! No experience required. Entry level is OK. Training provided. Must be 18 years or older. Please call to hear a recording about the job. It is essential that you call to hear the FULL recording! This is a CA area code but we do have club locations all over the U.S., including the Harvard/Yale neighborhood of Salt Lake City. Our email address is PLEASE DO NOT CALL EXPECTING TO SPEAK WITH US UNLESS YOU'VE HEARD THE FULL LONGER RECORDING! After you hear the recording, you may call us or email us at: (link removed) Please be sure to state in your email that you have heard the full recording! Once again, to hear the recording, please call . You can call 24/7. Weekends and holidays are OK. The recording will answer all your questions. Please be prepared with pen and paper if we are unable to pick up. It's OK to be persistent! We hire regularly throughout the calendar year and you are always welcome to apply. If you can't get through the first time please keep trying! Make sure to include your full name, phone number and location. Info regarding your geographic location, pertinent work experience, work availability, pics, resume will be helpful as well. Those applicants who take the time to submit photos (they don't need to be professional!) can expect to get priority! Please email pics to: Thank you!
Apr 08, 2024
Exciting PT/FT opportunity for positive, customer service oriented individuals for upscale, private cocktail club / lounge! Immediate hire for our Salt Lake City club! Multiple franchises throughout the U.S., especially in college / university towns, including Salt Lake City! $24.00/hour. No tipping allowed. CASH OPTION AVAILABLE. College students looking to supplement income during the school year and summer are welcome to apply! Must be open to participating in a club environment! No experience required. Entry level is OK. Training provided. Must be 18 years or older. Please call to hear a recording about the job. It is essential that you call to hear the FULL recording! This is a CA area code but we do have club locations all over the U.S., including the Harvard/Yale neighborhood of Salt Lake City. Our email address is PLEASE DO NOT CALL EXPECTING TO SPEAK WITH US UNLESS YOU'VE HEARD THE FULL LONGER RECORDING! After you hear the recording, you may call us or email us at: (link removed) Please be sure to state in your email that you have heard the full recording! Once again, to hear the recording, please call . You can call 24/7. Weekends and holidays are OK. The recording will answer all your questions. Please be prepared with pen and paper if we are unable to pick up. It's OK to be persistent! We hire regularly throughout the calendar year and you are always welcome to apply. If you can't get through the first time please keep trying! Make sure to include your full name, phone number and location. Info regarding your geographic location, pertinent work experience, work availability, pics, resume will be helpful as well. Those applicants who take the time to submit photos (they don't need to be professional!) can expect to get priority! Please email pics to: Thank you!
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are hiring a Bartender/Mixologist to join our dedicated team of wine, spirits, beer and food enthusiasts at Wayne Gretzky Estates. Our popular Niagara destination thrives in winter with tastings and tours, the Whiskey Patio, premium cocktails, and seasonal outdoor menu. This is an amazing opportunity in one of Niagara's most exciting experience focused destinations. Bring your professional hard working and fun attitude to work with us as we expand our existing and new cocktail experiences We are looking for someone with: • Prior role as a bartender including some mixologist experience as asset. • Creativity and professionalism - we have big ideas on new offerings and we need help to bring them to life! • Smart Serve Certification • Guest/Customer service excellence focused • Ability to work varied shifts including days, evenings, and weekends On your shift you will be: • Executing best in class cocktail recipes designed to maximize guest engagement in accordance with company standards (including preparation of high quality cocktail garnishes). • Discussing Wine Club with our guests and selling memberships • Assisting with processing guest sales (via POS system) • Adhereing to inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participating in monthly inventory process. • Ensuring the cleanliness and safety of the bar locations at all times Opportunities for growth within the hospitality and tourism or food and beverage industries exist for you at Wayne Gretzky Estates. A stellar management team at the property is keen to help you develop your skills and progress within our estate and beyond. This property is part of the Andrew Peller Ltd family of brands and we offer competitive total compensation, hourly rates and unique perks (like free products monthly) for our teammates. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Apr 19, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are hiring a Bartender/Mixologist to join our dedicated team of wine, spirits, beer and food enthusiasts at Wayne Gretzky Estates. Our popular Niagara destination thrives in winter with tastings and tours, the Whiskey Patio, premium cocktails, and seasonal outdoor menu. This is an amazing opportunity in one of Niagara's most exciting experience focused destinations. Bring your professional hard working and fun attitude to work with us as we expand our existing and new cocktail experiences We are looking for someone with: • Prior role as a bartender including some mixologist experience as asset. • Creativity and professionalism - we have big ideas on new offerings and we need help to bring them to life! • Smart Serve Certification • Guest/Customer service excellence focused • Ability to work varied shifts including days, evenings, and weekends On your shift you will be: • Executing best in class cocktail recipes designed to maximize guest engagement in accordance with company standards (including preparation of high quality cocktail garnishes). • Discussing Wine Club with our guests and selling memberships • Assisting with processing guest sales (via POS system) • Adhereing to inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participating in monthly inventory process. • Ensuring the cleanliness and safety of the bar locations at all times Opportunities for growth within the hospitality and tourism or food and beverage industries exist for you at Wayne Gretzky Estates. A stellar management team at the property is keen to help you develop your skills and progress within our estate and beyond. This property is part of the Andrew Peller Ltd family of brands and we offer competitive total compensation, hourly rates and unique perks (like free products monthly) for our teammates. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City. At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program. But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre. Why Join Our Team? Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move! Role Summary Reporting to the Operations Manager, you will be responsible for the management of all aspects of the business, executing flawless dining experiences for our guests. As you supervise the daily operations, you will consistently ensure that all team members deliver professional, friendly and engaging service. With responsibility for guest satisfaction, employee satisfaction and the bottom line, you will monitor and manage employee performance as well as financial performance, and make adjustments as required to meet financial and service goals. You will build the brand and develop marketing and sales strategies to promote the business throughout the community, with a focus on growing revenues and maximizing financial performance. You will create a team of professionals who will deliver exceptional service in the upscale premium casual space. As the leader of the team, you will be responsible for recruiting, training and providing ongoing development for all team members. Key Accountabilities • Supervise the day to day function of all employees, facilities, sales and costs. • Ensure that optimal service is being provided while maximizing profit potential. • Demonstrate a professional approach to client service so that all team members deliver a consistent, upscale food and drink experience. • Maintain a professional team through recruiting, training, and coaching. • Monitor and manage guest satisfaction, employee performance, financial performance and compliance with legislation. • Establish and monitor budgets and performance targets. • Maintain knowledge of the industry and the competition. • Build the business through marketing initiatives. • Ensure the highest quality products and customer service • Bring your passion and smile • Performs other duties as assigned and directed by the Operations Manager. Education and Experience • A minimum of 5 years hospitality industry experience in a management role • Degree or Diploma in Hospitality or Business Management is an asset Required Knowledge, Skills and Abilities • Demonstrated leadership skills • Proven entrepreneurial spirit that creates a presence "on the floor" and in the community • Product knowledge of upscale brand cafes, menu development, costing, wines, spirits and craft beers • Knowledge of relevant legislation and regulations CCB1
Apr 19, 2024
Full time
Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City. At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program. But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre. Why Join Our Team? Combine offers team members a positive and inclusive team environment, a variety of benefits, including competitive wages and tips, health benefits, meal discounts, Employee and Family Assistance Program, work/life balance and the ability to advance your career through training and development opportunities! As part of Century Group, career growth opportunities are available within other hospitality areas and expand across our diverse group of companies. Apply now to be part of our great workplace culture and discover your next career move! Role Summary Reporting to the Operations Manager, you will be responsible for the management of all aspects of the business, executing flawless dining experiences for our guests. As you supervise the daily operations, you will consistently ensure that all team members deliver professional, friendly and engaging service. With responsibility for guest satisfaction, employee satisfaction and the bottom line, you will monitor and manage employee performance as well as financial performance, and make adjustments as required to meet financial and service goals. You will build the brand and develop marketing and sales strategies to promote the business throughout the community, with a focus on growing revenues and maximizing financial performance. You will create a team of professionals who will deliver exceptional service in the upscale premium casual space. As the leader of the team, you will be responsible for recruiting, training and providing ongoing development for all team members. Key Accountabilities • Supervise the day to day function of all employees, facilities, sales and costs. • Ensure that optimal service is being provided while maximizing profit potential. • Demonstrate a professional approach to client service so that all team members deliver a consistent, upscale food and drink experience. • Maintain a professional team through recruiting, training, and coaching. • Monitor and manage guest satisfaction, employee performance, financial performance and compliance with legislation. • Establish and monitor budgets and performance targets. • Maintain knowledge of the industry and the competition. • Build the business through marketing initiatives. • Ensure the highest quality products and customer service • Bring your passion and smile • Performs other duties as assigned and directed by the Operations Manager. Education and Experience • A minimum of 5 years hospitality industry experience in a management role • Degree or Diploma in Hospitality or Business Management is an asset Required Knowledge, Skills and Abilities • Demonstrated leadership skills • Proven entrepreneurial spirit that creates a presence "on the floor" and in the community • Product knowledge of upscale brand cafes, menu development, costing, wines, spirits and craft beers • Knowledge of relevant legislation and regulations CCB1
Our Bartenders are charismatic entertainers who are knowledgeable in all things beer and wine and craft delicious and stunning cocktails. Our team of bartenders have a passion for presentation and thrive in a fast-paced environment. Together, they infuse every interaction with fun and excitement, making each guest feel like a valued regular, even if it's their first visit. YOU ARE: Dedicated to exceptional drink quality, consistency and presentation A team player who can multitask to provide perfect drinks in a quick and efficient manner All about fun and creating memorable guest experiences each and every time An enthusiastic individual with strong people skills and sense of professionalism Passion for all things drink, food and hospitality related Serving it Right certified, attesting to your compliance with alcohol service regulations and responsible serving practices WE WILL: Hold ourselves to the highest standard as a Platinum member of Canada's Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University Ensure you work with a FUN team! Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.
Apr 19, 2024
Full time
Our Bartenders are charismatic entertainers who are knowledgeable in all things beer and wine and craft delicious and stunning cocktails. Our team of bartenders have a passion for presentation and thrive in a fast-paced environment. Together, they infuse every interaction with fun and excitement, making each guest feel like a valued regular, even if it's their first visit. YOU ARE: Dedicated to exceptional drink quality, consistency and presentation A team player who can multitask to provide perfect drinks in a quick and efficient manner All about fun and creating memorable guest experiences each and every time An enthusiastic individual with strong people skills and sense of professionalism Passion for all things drink, food and hospitality related Serving it Right certified, attesting to your compliance with alcohol service regulations and responsible serving practices WE WILL: Hold ourselves to the highest standard as a Platinum member of Canada's Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University Ensure you work with a FUN team! Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Cooks to work at Wayne Gretzky Estates Winery and Distillery! We will have summer contract positions and year round opportunity in our kitchen. the environment Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, and Canadian culture. We are one of Niagara on the Lake's must do destinations! State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of Chef Maurice Desharnais team! We are looking for teammates who are passionate about what they do and have the ability to inspire others and think in extraordinary ways we are interviewing now for positions starting in April or May. All experience levels welcome to apply. the offer • Competitive hourly rate at $17-$22 an hour dependent on experience. • Part time OR Full time hours as well as chance to work 4 days on 3 days off if you desire. • Employee gift card, loaded monthly, to be used on products, restaurant or experiences • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Apr 19, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Cooks to work at Wayne Gretzky Estates Winery and Distillery! We will have summer contract positions and year round opportunity in our kitchen. the environment Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, and Canadian culture. We are one of Niagara on the Lake's must do destinations! State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of Chef Maurice Desharnais team! We are looking for teammates who are passionate about what they do and have the ability to inspire others and think in extraordinary ways we are interviewing now for positions starting in April or May. All experience levels welcome to apply. the offer • Competitive hourly rate at $17-$22 an hour dependent on experience. • Part time OR Full time hours as well as chance to work 4 days on 3 days off if you desire. • Employee gift card, loaded monthly, to be used on products, restaurant or experiences • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Company Description A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the "good life." Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. The starting pay rate for this position is $18.50 per hour plus tips. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 18, 2024
Full time
Company Description A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the "good life." Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Join our team as a Wellness Coordinator and become one of the authors of our story. The Wellness Coordinator provides an exceptional environment in spa, fitness and retail to enhance the guests visit. Schedules treatments, meet and greet guests, sell merchandise and check on fitness areas. Maintain the Spa areas in a spotless condition and maintain the common areas of the spa in between appointments. Knowledge of all aspects of the treatments and the ability to recommend and suggestive selling. Process spa reservations, billing, and meet and greet all guests as they arrive and depart from their treatments. Support all aspects of retail: Guest assistance, product display, suggestive selling, and merchandising. Handle guest complaints or problems immediately, ensuring guest satisfaction. Communicate all of the above to management to ensure communication to all necessary departments. Use good judgement and maintain discretion and diplomacy while performing job duties. Participate in all designated programs, meetings, and training. The starting pay rate for this position is $18.50 per hour plus tips. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications The ideal candidate will have previous customer service experience in the hospitality industry, the spa and wellness industry, or from within the retail industry. Ability to work in a fast-paced environment with an outgoing team. Possess excellent communication style and skills. Prior customer service experience/luxury hospitality experience preferred Combination of education and work experience Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are looking for Vibrant, enthusiastic team members who love connecting with people & are passionate about creating scratch-made, unique cocktails and other fresh beverages for our guests! FUN THOUGHT : People who wonder whether the glass is half-full or half-empty are missing the point - Bartenders remind them that they can always order a refill! What you will do: Be Genuine and authentically yourself in how you connect with others - show your personality! Be a core team member in our high energy, bold concept, scratch restaurant Engage with guests as they make food and beverage decisions Treat our team members and guests like family Enter orders, deliver food and beverages, process payments Create and nurture a fun, positive work environment Uphold our high sanitation and safety standards What you need to have: Pride, excellence and integrity in all you do - making you A Cut Above Flexibility to work a variety of shifts A Curious nature to keep learning and growing Must meet state minimum age for serving alcoholic beverages An Of Service mindset Restaurant or bartending experience preferred What we offer: Schedule flexibility Fun, meaningful work Meal benefits Competitive pay Benefit plan options for full-time team members Employee Referral Program - get a bonus to "wok" with your friends! Clear path for growth and career advancement Apply today and get ready to live the ! P.F. Chang's Pay Range (based on experience): $10.00 - $10.00 / hour
Apr 18, 2024
Full time
We are looking for Vibrant, enthusiastic team members who love connecting with people & are passionate about creating scratch-made, unique cocktails and other fresh beverages for our guests! FUN THOUGHT : People who wonder whether the glass is half-full or half-empty are missing the point - Bartenders remind them that they can always order a refill! What you will do: Be Genuine and authentically yourself in how you connect with others - show your personality! Be a core team member in our high energy, bold concept, scratch restaurant Engage with guests as they make food and beverage decisions Treat our team members and guests like family Enter orders, deliver food and beverages, process payments Create and nurture a fun, positive work environment Uphold our high sanitation and safety standards What you need to have: Pride, excellence and integrity in all you do - making you A Cut Above Flexibility to work a variety of shifts A Curious nature to keep learning and growing Must meet state minimum age for serving alcoholic beverages An Of Service mindset Restaurant or bartending experience preferred What we offer: Schedule flexibility Fun, meaningful work Meal benefits Competitive pay Benefit plan options for full-time team members Employee Referral Program - get a bonus to "wok" with your friends! Clear path for growth and career advancement Apply today and get ready to live the ! P.F. Chang's Pay Range (based on experience): $10.00 - $10.00 / hour
Exciting PT/FT opportunity for positive, customer service oriented individuals for upscale, private cocktail club / lounge! Multiple franchises throughout the U.S., especially in college / university towns, including Denver, CO! Immediate hire for our Denver club! $24.00/hr. No tipping allowed. CASH OPTION AVAILABLE. Must be open to participating in a club environment! College students looking to supplement income during the school year and summer are welcome to apply! Training provided. No experience required. Entry level is OK. Must be 18 or older. Please call to hear a recording about the job. It is important that you call to hear the FULL recording! This is a CA area code but we do have club locations all over the U.S., including the university neighborhood of Denver, CO. Our email address is PLEASE DO NOT CALL EXPECTING TO SPEAK WITH US UNLESS YOU'VE HEARD THE FULL LONGER RECORDING! After you hear the recording, you may call us or email us at: (link removed) Please be sure to state in your email that you have heard the full longer recording! Once again, to hear the recording, please call . You can call 24/7. Weekends and holidays are OK. The recording will answer all your questions. Please be prepared with pen and paper if we are unable to pick up. It's OK to be persistent! We hire regularly throughout the calendar year and you are always welcome to apply. If you can't get through the first time please keep trying! Make sure to include your full name, phone number and location. Info regarding your geographic location, pertinent work experience, work availability, pics, resume will be helpful as well. Those applicants who take the time to submit photos (they don't need to be professional!) can expect to get priority! Please email pics to: Thank you!
Apr 18, 2024
Exciting PT/FT opportunity for positive, customer service oriented individuals for upscale, private cocktail club / lounge! Multiple franchises throughout the U.S., especially in college / university towns, including Denver, CO! Immediate hire for our Denver club! $24.00/hr. No tipping allowed. CASH OPTION AVAILABLE. Must be open to participating in a club environment! College students looking to supplement income during the school year and summer are welcome to apply! Training provided. No experience required. Entry level is OK. Must be 18 or older. Please call to hear a recording about the job. It is important that you call to hear the FULL recording! This is a CA area code but we do have club locations all over the U.S., including the university neighborhood of Denver, CO. Our email address is PLEASE DO NOT CALL EXPECTING TO SPEAK WITH US UNLESS YOU'VE HEARD THE FULL LONGER RECORDING! After you hear the recording, you may call us or email us at: (link removed) Please be sure to state in your email that you have heard the full longer recording! Once again, to hear the recording, please call . You can call 24/7. Weekends and holidays are OK. The recording will answer all your questions. Please be prepared with pen and paper if we are unable to pick up. It's OK to be persistent! We hire regularly throughout the calendar year and you are always welcome to apply. If you can't get through the first time please keep trying! Make sure to include your full name, phone number and location. Info regarding your geographic location, pertinent work experience, work availability, pics, resume will be helpful as well. Those applicants who take the time to submit photos (they don't need to be professional!) can expect to get priority! Please email pics to: Thank you!
We are looking for Vibrant, enthusiastic team members who love connecting with people & are passionate about creating scratch-made, unique cocktails and other fresh beverages for our guests! FUN THOUGHT : People who wonder whether the glass is half-full or half-empty are missing the point - Bartenders remind them that they can always order a refill! What you will do: Be Genuine and authentically yourself in how you connect with others - show your personality! Be a core team member in our high energy, bold concept, scratch restaurant Engage with guests as they make food and beverage decisions Treat our team members and guests like family Enter orders, deliver food and beverages, process payments Create and nurture a fun, positive work environment Uphold our high sanitation and safety standards What you need to have: Pride, excellence and integrity in all you do - making you A Cut Above Flexibility to work a variety of shifts A Curious nature to keep learning and growing Must meet state minimum age for serving alcoholic beverages An Of Service mindset Restaurant or bartending experience preferred What we offer: Schedule flexibility Fun, meaningful work Meal benefits Competitive pay Benefit plan options for full-time team members Employee Referral Program - get a bonus to "wok" with your friends! Clear path for growth and career advancement Apply today and get ready to live the ! P.F. Chang's Pay Range (based on experience): $10.00 - $10.00 / hour
Apr 18, 2024
Full time
We are looking for Vibrant, enthusiastic team members who love connecting with people & are passionate about creating scratch-made, unique cocktails and other fresh beverages for our guests! FUN THOUGHT : People who wonder whether the glass is half-full or half-empty are missing the point - Bartenders remind them that they can always order a refill! What you will do: Be Genuine and authentically yourself in how you connect with others - show your personality! Be a core team member in our high energy, bold concept, scratch restaurant Engage with guests as they make food and beverage decisions Treat our team members and guests like family Enter orders, deliver food and beverages, process payments Create and nurture a fun, positive work environment Uphold our high sanitation and safety standards What you need to have: Pride, excellence and integrity in all you do - making you A Cut Above Flexibility to work a variety of shifts A Curious nature to keep learning and growing Must meet state minimum age for serving alcoholic beverages An Of Service mindset Restaurant or bartending experience preferred What we offer: Schedule flexibility Fun, meaningful work Meal benefits Competitive pay Benefit plan options for full-time team members Employee Referral Program - get a bonus to "wok" with your friends! Clear path for growth and career advancement Apply today and get ready to live the ! P.F. Chang's Pay Range (based on experience): $10.00 - $10.00 / hour
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
Apr 18, 2024
Full time
Description: The Alotian Club is always seeking to add skilled, passionate individuals to our team of professionals. This position would begin as early as March 11, 2024. Please specify your availability in the comments / notes below. Candidates must have a Guests First attitude, be strong orators and have a highly professional appearance and demeanor. Candidates that will be successful take a sense of pride in a job well done. They come prepared for the day with a positive attitude and all hands on deck mentality. Strong candidates are willing to assist in any way to ensure the highest quality member experience. They are good communicators, team players, are personable and motivated individuals with the ability to multi-task and work well in both slow and fast-paced environments. This position is similar to a server / waiter / waitress position with a broad scope of services. About The Alotian Club The Alotian Club is an ultra-private, luxury golf club located in Roland, Arkansas. Founded by Warren Stephens, son of former Masters Chairman Jackson Stephens, it is the first (and still only) golf course in Arkansas ever to make America's 100 Greatest, and has been ranked since 2011. One of the nation's top golf course architects, Tom Fazio, designed the 18 hole course and the club has Arkansas's only full-time caddy program. The Alotian Club prides itself on creating a positive, team-driven culture and a safe, enjoyable work environment. Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the dinner menu and be able to answer any menu questions from members/guests (i.e. allergens, dietary restrictions, preparation methods, etc.) Possess complete knowledge of the beverages & liquors available and craft high quality, finely presented cocktails Expertly and elegantly conduct a menu walkthrough for each table as a part of the fine dining experience Ability to carry plates to and from all dining areas including outdoors and up/down stairs Must obtain knowledge of members names and preferences Required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Provide in-person refreshments to golfers on the course when necessary Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager Preferred Skills Previous bartending experience Previous fine dining service and/or experience with synchronized service Previous club experience PM20 Requirements: Work Schedule Must be able to work a flexible schedule of primarily nights and weekends, with some holidays when needed. This is a part-time position. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and carry a minimum of 25 lbs. with correct posture. Must be able to work continually standing and walking during a shift. Position requires flexibility in scheduling and ability to work nights/weekends/holidays as becomes necessary. Occasional off-site duties in catering may be requested. Appropriate understanding and presentation of all food and beverage products to guests and members. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is most always required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart. The employee is most always required to talk and/or hear. The employee is constantly required to use their vision to perform an activity such as but not limited to: restocking product and supplies, speaking to members and guests, setting up dining areas for reservations and working with other departments to complete given tasks. PIfd66-3757
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 18, 2024
Full time
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 18, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tips per hour and may vary based on experienceESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 18, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 per hour plus tipsESSENTIALJOB FUNCTIONS: Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Provides personalized service and uses guests' name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. ADDITIONALJOB DUTIES: Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Actively promotes casino events and programs. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED preferred Must be at least 18 years of age. Previous food and beverage service, preferably in the casino industry or up-scale setting is preferred. Qualifications:QUALIFICATIONS:The requirements listed arerepresentative of the knowledge, skill and/or ability required to fulfill theobligations of this position. Must possess vast knowledge of food and beverages, both alcoholic and non-alcoholic, to include beer, wine and liquor. Must be able to multi-task and work successfully with little to no supervision. Must be able to initiate conversation in a professional, friendly and respectful manner. Must present a professional appearance that guests will find approachable. Must have basic math skills to properly charge and credit various items. Must know or have the ability to learn all casino and hotel services and facilities, special events and player events, and local attractions. Must be able to read, write and speak English. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be physically mobile with reasonable accommodation Able to respond to visual and auditory cues Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts Able to work in areas containing secondhand smoke, high noise levels and bright lights Must be able to lift up to 20 lbs. (bus tubs with used glassware) Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
JOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Also responsible for preparing and pouring drinks for customers and cocktail servers. ESSENTIAL JOB FUNCTIONS: Serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies. Maintains a respectful control over guests at all times. Monitors guests consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines. ADDITIONAL JOB DUTIES: Maintains a clean, organized and fully stocked area in accordance to company policies. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 18 years of age. Bartending certification preferred. Qualifications:QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of operating cash register and bar equipment is required. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have speed and accuracy in order to maintain maximum efficiency. Must have a sense of urgency and react to changing business demands. Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 50 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets. Must be able to reach across the width of the bar to serve guests. Must be able to complete required paperwork for cash transactions. Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing loud noise. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.
Apr 18, 2024
Full time
JOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Also responsible for preparing and pouring drinks for customers and cocktail servers. ESSENTIAL JOB FUNCTIONS: Serves alcoholic beverages within department and state liquor law guidelines. Prepares ordered drinks with proper portions and ingredients in accordance to company policies. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies. Maintains a respectful control over guests at all times. Monitors guests consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines. ADDITIONAL JOB DUTIES: Maintains a clean, organized and fully stocked area in accordance to company policies. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same. Other duties as assigned. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred Must be at least 18 years of age. Bartending certification preferred. Qualifications:QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Knowledge of operating cash register and bar equipment is required. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must be able to read, write, speak and understand English. Must present a well-groomed appearance. Must have speed and accuracy in order to maintain maximum efficiency. Must have a sense of urgency and react to changing business demands. Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 50 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets. Must be able to reach across the width of the bar to serve guests. Must be able to complete required paperwork for cash transactions. Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing loud noise. Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area.