JOSEPH CINTRONELLE

  • HOUSEKEEPING MANAGER / Office and Administrative Support
  • New York, NY, USA
  • May 21, 2018
Full time Concierge, Bell boy and Porters Office and Administrative Support Other

Personal Summary

I'm currently working as an Office coordinator in the Housekeeping Department gaining more experience while working closely with the director and assistant. Previously, my skill set in hospitality has expanded working and interacting with a large diversity of groups. In a couple of years i look forward to be in a management position where I can use my skills and experience attained to better lead other groups and individuals

Work Experience

HOUSEKEEPING OFFICE COORDINATOR
Jul 2014 - GANSEVOORT/ROYALTON PARK HOTEL, NEW YORK, NY

Coordinating and providing administrative support to all areas of the Housekeeping department. Ensuring all guest concerns were addressed promptly and effectively. Communicating VIP’s and special projects with all departments and Engineering. Assisting the HSKP director and assistant with purchase orders, data entry, stock and inventory.

Preparing housekeeping tasks for morning and evening shifts. Ensuring adequate staffing for next day’s workload using forecast and productivity guidelines.

Operating communication systems, such as multi line telephones, two-way radios and hand held devices. Performing various data entry and word processing tasks, updating room discrepancies via Knowcross and Opera systems.

Managing high volume calls, guest requests, issues and complaints and following up to provide quality service ensuring guest satisfaction. Logging all Lost and Found items in logbooks, storing, securing and distributing items according to hotel standards.

SHIPPING/RECEIVING SUPERVISOR.
Aug 2007 - Jun 2012 MANHATTAN WARDROBE SUPPLY, NEW YORK, NY
  • Responsible for keeping an adequate supply of shipping materials available at all times. Arranged pick- ups by specified carriers based on customer’s purchase orders, Examined incoming and outgoing shipments to ensure they met specifications and delivery in a timely manner.

  • Performed systematic transactions in the Warehouse Management System related to Distribution Center Operations correctly.  Adhere to all procedures required for inventory storage and transactions. Specialized packaging and loaded a wide variety of products and materials. Supervised all company procedures.

Education

A.A.S. in Digital Media Arts.
- May 2009 TECHNICAL CAREER INSTITUTE - NY
B.A. in Computer Systems Information
- Aug 2019 CITY COLLEGE OF TECHONOLOGY - NY

First Name

JOSEPH

Last Name

CINTORNELLE