Melissa A Lucero

  • hostess, reservationist
  • Flushing, Queens, NY, USA
  • Jul 23, 2018
Full time Hostesses

Work Experience

Lead Hostess
Oct 2016 - Apr 2018 The Palm Tribeca

At The Palm Tribeca I managed and plotted all reservations on Open table, organized the floor and seating charts for the proper shift time. I answered all phones calls and helped guests with any questions or concerns, as well as calling back for reservation confirmation also accommodated all request.

Lead Hostess
Feb 2015 - Jul 2016 Boulud Sud

Greeted guests upon arrival while taking note of VIPs and managing the need for any special accommodations, Maintained organized record of reservations, ensured overall positive dining experience.

Lead Hostess
Nov 2013 - Dec 2014 The Lion

At the Lion I greeted all guest as they arrived and presented the proper menu and escorted the guest to the designated tables.

Lead Hostess/ Coat Cheack
Nov 2012 - Nov 2013 Scarpetta

At Scarpetta I organized all the menus, confirmed all reservations for the upcoming shift as well as the following days, I also helped the guest and accommodated with all request that guest made. I escorted all guest to the appropriate table. updated every table.

Education

Travel, Tourism and Hospitality
Sep 2017 - Jun 2020 LaGuardia Community College

First Name

Melissa

Last Name

Lucero