Signature Flight Support Corporation
Three Forks, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Belgrade, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Ringling, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Toston, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Wilsall, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Three Forks, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Belgrade, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Ringling, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Toston, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Signature Flight Support Corporation
Wilsall, Montana
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Apr 24, 2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Meets and greets all incoming general aviation aircraft, marshals out all departing general aviation aircraft and provides needed services to passengers and crew members. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Identify crewmembers, passengers, visitors and vendors in accordance with the Company's security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company's services or products. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Assist crew or passengers with directions or recommendations for food, lodging, etc. Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets. Perform Signature Gold Cap Service if requested by customer. Contact customers by verbal or written communications thanking them for using Signature Flight Support. Maintain and stock amenities in customer areas and ensure that lobby and restroom are clean and free of debris. Assist Line Service Technicians and Customer Service Representatives as needed. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Regularly stand, walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Occasionally lift and/or move up to 40 pounds. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Communicate clearly with peers, internal and external customers. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Write routine reports and correspondence. Drive vehicles in areas congested with aircraft, moving and stationary vehicles and equipment requiring the ability to identify and distinguish colors, judge distances and spatial relationships. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Handle and prioritize multiple projects concurrently. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely basis. Job Qualifications To qualify for this position, applicants and those in the roles must have: High school diploma or general education degree (GED). Minimum of 18 years of age Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies. Must be legally authorized to work in the country of employment. Must possess strong interpersonal, oral and written communication skills. Must possess a valid state driver's license. Previous customer service experience preferred. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. About Us From your health to your financial wellness, there
Compensation Type: Hourly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as how we want our team to feel every day. Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. Location: Hotel Bardo Savannah More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon. Hotel Bardo Savannah Your Ultimate Stay Experience () Overview: Our team at Hotel Bardo Savannah is looking for a personable, dynamic and knowledgeable Concierge to join our Guest Services team. The Concierge is a property leader and "impression maker" who embodies the Bardo brand and sets the standard for impeccable anticipatory service. The ideal candidate is confident and eager to create exceptional, highly curated experiences for our guests. Responsibilities: Serve as the "host" of Hotel Bardo's Guest Services team Provide personalized, warm and anticipatory service to guests during their stay Work closely with the Brand & Marketing team to remain well-informed of resort offerings and programming, helping guests navigate and engage with the Bardo experience Assist guests with special requests, booking entertainment or activities, and keeping tabs on Savannah's best experiences Maintain a relevant knowledge of local events and happenings, adhering to brand guidelines and selections Address guest requests or concerns in a friendly, timely manner Qualifications: Hard-working team player with a delightful attitude and strong attention to detail Excels at verbal and written communication Able to creatively problem-solve guests' requests, complaints, or concerns Foreign language skill is a plus Excellent presentation and grooming standards Able to maintain a delightful and refreshing demeanor when addressing guests and team members
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as how we want our team to feel every day. Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. Location: Hotel Bardo Savannah More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon. Hotel Bardo Savannah Your Ultimate Stay Experience () Overview: Our team at Hotel Bardo Savannah is looking for a personable, dynamic and knowledgeable Concierge to join our Guest Services team. The Concierge is a property leader and "impression maker" who embodies the Bardo brand and sets the standard for impeccable anticipatory service. The ideal candidate is confident and eager to create exceptional, highly curated experiences for our guests. Responsibilities: Serve as the "host" of Hotel Bardo's Guest Services team Provide personalized, warm and anticipatory service to guests during their stay Work closely with the Brand & Marketing team to remain well-informed of resort offerings and programming, helping guests navigate and engage with the Bardo experience Assist guests with special requests, booking entertainment or activities, and keeping tabs on Savannah's best experiences Maintain a relevant knowledge of local events and happenings, adhering to brand guidelines and selections Address guest requests or concerns in a friendly, timely manner Qualifications: Hard-working team player with a delightful attitude and strong attention to detail Excels at verbal and written communication Able to creatively problem-solve guests' requests, complaints, or concerns Foreign language skill is a plus Excellent presentation and grooming standards Able to maintain a delightful and refreshing demeanor when addressing guests and team members
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas. Qualifications: 2 years of Concierge experience in a luxury hotel required 4-year college degree; or a 2-year college degree and 2 or more years of related experience; or 4 years of related experience. Les Clef D'Or membership preferred Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state. Must have extensive knowledge of the area and be able to give directions clearly. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift.
Apr 24, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas. Qualifications: 2 years of Concierge experience in a luxury hotel required 4-year college degree; or a 2-year college degree and 2 or more years of related experience; or 4 years of related experience. Les Clef D'Or membership preferred Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state. Must have extensive knowledge of the area and be able to give directions clearly. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift.
Summary of Position Newsday's FeedMe team has an opening for a food and restaurant reporter to add to our coverage of Long Island's dining scene across digital, print and social platforms. We need a savvy, curious candidate who specializes in multi-platform storytelling - covering restaurant openings/closings and tracking Long Island restaurant trends - be that in quick turnaround features or engaging readers on Instagram and video storytelling. This individual will contribute food-related stories, social and video content for daily coverage and seasonal products, including our quarterly FeedMe magazine. Essential Duties & Functions Scout Nassau and Suffolk counties for restaurant news and trends, interviewing owners and patrons for short stories and social media content. Coverage entails a range of dining settings, from fast-casual chains to roadside delis and taquerias. Collaborate with the Restaurants team to update standing seasonal dining guides, from summer's best lobster rolls to winter's restaurants with fireplaces. Maintaining listings for destination-specific dining, from Garden City to Greenport. Essential Job Knowledge & Skills A minimum of 3+ years' experience required. Reporting and writing experience focused on restaurants and food trends is a plus. A bachelor's degree a plus, not required. Ability to work a flexible and varied schedule - some night and weekend assignments are required. A valid driver's license and car, with the ability to drive to assigned locations throughout Long Island. Proficiency in shooting iPhone photos and video for editorial use. Comfortable making appearances on video and social platforms. Strong organization and time management skills, including the ability to prioritize and multi-task while working on multiple assignments. Work well as a member of a team. Spanish-speaking skills are a plus. Must not have any food restrictions. Compensation The hourly base rate range for this role is $32.53 - $53.38, commensurate with experience. This position is represented by the Graphics Communication Conference, PPPWU. Physical Requirements Employees are generally required to work in the office and/or out in the field a minimum of three (3) days per week. Ability to travel throughout Long Island as related to the assignment being covered. A driver's license in good standing and reliable means of transportation are required. Newsday Media Group is an equal opportunity employer. Applicants and incumbents are selected, placed, trained, compensated and promoted without regard to race, color, religion, sex, national origin, age, marital or veteran status, or disability or other classifications protected by applicable law. In addition, Newsday Media Group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise Human Resources if you require a reasonable accommodation.
Apr 24, 2024
Full time
Summary of Position Newsday's FeedMe team has an opening for a food and restaurant reporter to add to our coverage of Long Island's dining scene across digital, print and social platforms. We need a savvy, curious candidate who specializes in multi-platform storytelling - covering restaurant openings/closings and tracking Long Island restaurant trends - be that in quick turnaround features or engaging readers on Instagram and video storytelling. This individual will contribute food-related stories, social and video content for daily coverage and seasonal products, including our quarterly FeedMe magazine. Essential Duties & Functions Scout Nassau and Suffolk counties for restaurant news and trends, interviewing owners and patrons for short stories and social media content. Coverage entails a range of dining settings, from fast-casual chains to roadside delis and taquerias. Collaborate with the Restaurants team to update standing seasonal dining guides, from summer's best lobster rolls to winter's restaurants with fireplaces. Maintaining listings for destination-specific dining, from Garden City to Greenport. Essential Job Knowledge & Skills A minimum of 3+ years' experience required. Reporting and writing experience focused on restaurants and food trends is a plus. A bachelor's degree a plus, not required. Ability to work a flexible and varied schedule - some night and weekend assignments are required. A valid driver's license and car, with the ability to drive to assigned locations throughout Long Island. Proficiency in shooting iPhone photos and video for editorial use. Comfortable making appearances on video and social platforms. Strong organization and time management skills, including the ability to prioritize and multi-task while working on multiple assignments. Work well as a member of a team. Spanish-speaking skills are a plus. Must not have any food restrictions. Compensation The hourly base rate range for this role is $32.53 - $53.38, commensurate with experience. This position is represented by the Graphics Communication Conference, PPPWU. Physical Requirements Employees are generally required to work in the office and/or out in the field a minimum of three (3) days per week. Ability to travel throughout Long Island as related to the assignment being covered. A driver's license in good standing and reliable means of transportation are required. Newsday Media Group is an equal opportunity employer. Applicants and incumbents are selected, placed, trained, compensated and promoted without regard to race, color, religion, sex, national origin, age, marital or veteran status, or disability or other classifications protected by applicable law. In addition, Newsday Media Group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise Human Resources if you require a reasonable accommodation.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Provide first class service to our guests, while promoting and selling the Spa services and its products at every opportunity. Assist guests with their needs, and direct the clients as appropriate and perform various administrative duties. Responsibilities: Greeting guests with direct eye contact and a smile. Booking and scheduling appointments Comprehensive knowledge of the operating procedures based on SOP's. Deliver excellent guest service Answering phone calls within 3 rings Provide thorough information about services and facilities via phone, fax, mail or in person. Check guests in for services Collect payment for services Ensure accuracy of all transactions and paperwork Stocking, cleaning, organizing and maintaining their work area(s). Inform guest about specials, sales and featured items and services. Assisting management with reports and other projects as needed. Perform all side work as assigned Cleans and maintain on a daily and by use basis. Assist guest with any questions or concerns Must be available to work all shifts and days including opening, closing and some holiday shifts. Will be required to adjust schedule based on business demands. Performs all other duties as assigned Qualifications: Must possess outstanding customer service, organizational, interpersonal, and administrative skills as well as excellent attention to detail and the ability to multi-task. Must be solution oriented and the ability to work well under pressure. Previous cash handling experience is preferred Candidate must be able to work efficiently within a team environment and individually. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be open to coaching and feedback. Must possess excellent communication skills and phone etiquette. Must be well groomed and professional. Must be able to communicate effectively with guests, management, and other associates. Additional foreign language a plus. Willingness to maintain the highest level of confidentiality regarding guests and staff. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Joule Dallas, TX Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination-a forerunner in the renaissance of downtown Dallas. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas. Qualifications: 2 years of Concierge experience in a luxury hotel preferred 2-year college degree or related experience Les Clef D'Or membership preferred Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state. Must have extensive knowledge of the area and be able to give directions clearly. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Joule Dallas, TX Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the '80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination-a forerunner in the renaissance of downtown Dallas. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas. Qualifications: 2 years of Concierge experience in a luxury hotel preferred 2-year college degree or related experience Les Clef D'Or membership preferred Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state. Must have extensive knowledge of the area and be able to give directions clearly. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Excellent time management skills. Able to prioritize multple requests. Computer experience required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Excellent time management skills. Able to prioritize multple requests. Computer experience required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Overnight Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: Load and unload luggage carts. Organize and deliver luggage for tour groups Escort guests to rooms and familiarize them with hotel services. Inspect guest's room to ensure it is in order and that supplies are adequate. Explain features of the room including operation of electronic devices and entertainment. Check/store luggage for arrivals and departures with luggage tags. Store, track, and deliver packages as needed. Deliver messages to meeting rooms. Deliver flowers, laundry, packages and other amenities to guestrooms. Assist with room changes. Maintain current listing of local and area attractions, special events and activities. Maintain list of local transportation guides, churches, sports arenas, etc. Assist Houseperson with guest requests. Ensure lobby reader board is correct. Provide information, maps and directions as required. Where applicable answer console to assist front desk agents. Show guestrooms and suites as needed and emphasize the hotel's amenities. Perform other duties as requested by management. Qualifications: High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. (If applicable) Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and in writing Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to maintain confidentiality of information.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Overnight Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. Responsibilities: Load and unload luggage carts. Organize and deliver luggage for tour groups Escort guests to rooms and familiarize them with hotel services. Inspect guest's room to ensure it is in order and that supplies are adequate. Explain features of the room including operation of electronic devices and entertainment. Check/store luggage for arrivals and departures with luggage tags. Store, track, and deliver packages as needed. Deliver messages to meeting rooms. Deliver flowers, laundry, packages and other amenities to guestrooms. Assist with room changes. Maintain current listing of local and area attractions, special events and activities. Maintain list of local transportation guides, churches, sports arenas, etc. Assist Houseperson with guest requests. Ensure lobby reader board is correct. Provide information, maps and directions as required. Where applicable answer console to assist front desk agents. Show guestrooms and suites as needed and emphasize the hotel's amenities. Perform other duties as requested by management. Qualifications: High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. (If applicable) Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and in writing Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to maintain confidentiality of information.
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Excellent time management skills. Able to prioritize multple requests. Computer experience required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Apr 23, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area. Responsibilities: Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such. Maintain current listing of local and area attractions, special events and activities. Maintain a listing of local transportation guides, churches, sports arenas, etc. Provide hours of operations for all restaurants, lounges and shops within the hotel. Provide information, maps and directions as required. Maintain lobby reader board. Maintain all property brochure racks, order and restock when necessary. Knowledge of all emergency procedures and the ability to assist and/or respond accordingly. Provide personalized phone calls to VIP's and other designated guests welcoming them to the hotel. Communicate all daily functions and their location in the hotel in order to assist and direct guests. Assist the front desk when needed. Assist guests with retrieval of packages. Provide gift certificates for purchase. Maintain in-room TV channel listings. Show guestrooms and suites as needed. Oversee cleanliness of lobby and entrance areas Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Excellent time management skills. Able to prioritize multple requests. Computer experience required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Stoneridge Chrysler Jeep Dodge of Dublin
Pleasanton, California
Porter Stoneridge Chrysler Jeep Dodge of Dublin is looking for a Porter Lot Attendant to join our busy service department! Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! Chrysler offers a chance to kick-start your career in automotive repair! Excellent Pay Performance Incentives Career Advancement Why Stoneridge? We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Stoneridge family - apply today! What we offer: • Competitive wages • Training • Health, Dental, Vision, Life, Short and Long Term Disability Insurance • 401 (k) with company match (at qualifying dealerships) • Professional working environment What you'll do: • Maintain the overall appearance of new and used vehicles • Drive vehicles to different areas of the dealership as directed by management and in accordance with dealership display standards • Clean driveway, sidewalks, and other areas as needed • Keep new and used vehicle lots neat and organized • Provide transportation for customers • Must be alert of traffic flow to sales and service lots • Must follow all company safety policies and procedures and immediately report any and all accidents to a manager • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors • Other duties as assigned
Apr 22, 2024
Full time
Porter Stoneridge Chrysler Jeep Dodge of Dublin is looking for a Porter Lot Attendant to join our busy service department! Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! Chrysler offers a chance to kick-start your career in automotive repair! Excellent Pay Performance Incentives Career Advancement Why Stoneridge? We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Stoneridge family - apply today! What we offer: • Competitive wages • Training • Health, Dental, Vision, Life, Short and Long Term Disability Insurance • 401 (k) with company match (at qualifying dealerships) • Professional working environment What you'll do: • Maintain the overall appearance of new and used vehicles • Drive vehicles to different areas of the dealership as directed by management and in accordance with dealership display standards • Clean driveway, sidewalks, and other areas as needed • Keep new and used vehicle lots neat and organized • Provide transportation for customers • Must be alert of traffic flow to sales and service lots • Must follow all company safety policies and procedures and immediately report any and all accidents to a manager • Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors • Other duties as assigned
About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets, guides and manages patients and visitors throughout the campus. Act as the primary contact for patients, visitors and staff. Works closely with our courier services, security, staff and leadership within the building/campus. Level one support and point person in partnership with our leadership, facilities and support services team for property issues. Assist with customer service requests. Maintains lobby area including and escalates issues accordingly. Strong team player with solid organizational skills. Exceptional service skills with excellent written and verbal communication skills. Some sitting and standing. Approximately 75% standing or walking. Performs other related assigned duties as needed. Education Requirements High School Diploma/GED required. Bachelors Degree Preferred Special Requirements Attention to detail and strong organization skills Exceptional service skills and ability to connect with people at all levels within the organization.
Apr 22, 2024
Full time
About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets, guides and manages patients and visitors throughout the campus. Act as the primary contact for patients, visitors and staff. Works closely with our courier services, security, staff and leadership within the building/campus. Level one support and point person in partnership with our leadership, facilities and support services team for property issues. Assist with customer service requests. Maintains lobby area including and escalates issues accordingly. Strong team player with solid organizational skills. Exceptional service skills with excellent written and verbal communication skills. Some sitting and standing. Approximately 75% standing or walking. Performs other related assigned duties as needed. Education Requirements High School Diploma/GED required. Bachelors Degree Preferred Special Requirements Attention to detail and strong organization skills Exceptional service skills and ability to connect with people at all levels within the organization.
Get Your Beach On Travel
Philadelphia, Pennsylvania
Join Our Team as a Remote Cruise Concierge Opportunity! Are you passionate about exploring the world and helping others plan their dream vacations? If so, we have an exciting virtual business opportunity for you as a Cruise Concierge. For a quick apply, text "CRUISE" to seven two four five one three six four seven three About Us: We are a dynamic team offering personalized travel experiences to adventure seekers worldwide. Our mission is to provide unparalleled service and unforgettable journeys to our clients. With comprehensive training, certification, and cutting-edge software, we empower you to excel in this rewarding role. Why Join Us? No Experience Necessary: Whether you're a seasoned traveler or new to the world of cruise concierge, we welcome individuals of all backgrounds and experiences. Flexible Schedule: As a Cruise Concierge, you have the flexibility to choose your own work schedule, whether it's part-time or full-time. Work from anywhere and enjoy a healthy work-life balance. Uncapped Commissions: Take control of your earning potential with our commission-based structure. There's no limit to how much you can earn, and the opportunities are endless. Travel Perks: Enjoy exclusive travel perks and benefits, including discounted trips, complimentary upgrades, and other incentives to enhance your own exploration experiences. Cutting-Edge Software: We provide access to our recently launched software, which offers competitive pricing and innovative features to streamline the booking process. Partnership with Award-Winning Agency: Benefit from our partnership with a reputable agency with over seventy years of industry experience. With their support and expertise, you can trust that you're in good hands. Responsibilities: Assist clients in planning and booking their dream cruises, providing personalized recommendations and exceptional service. Utilize our software to research options, compare prices, and create customized itineraries tailored to each client's preferences. Communicate effectively with clients to understand their needs, budget, and desired experiences. Coordinate bookings, handle reservations, and provide ongoing support throughout the planning process. Stay informed about industry trends, promotions, and destination insights to provide valuable recommendations to clients. Ready to Embark on a New Adventure? If you're ready to turn your passion for travel into a rewarding career, we want to hear from you! Apply now for the Cruise Concierge Opportunity and start creating unforgettable experiences for travelers around the globe. Let's embark on this exciting journey together!
Apr 21, 2024
Join Our Team as a Remote Cruise Concierge Opportunity! Are you passionate about exploring the world and helping others plan their dream vacations? If so, we have an exciting virtual business opportunity for you as a Cruise Concierge. For a quick apply, text "CRUISE" to seven two four five one three six four seven three About Us: We are a dynamic team offering personalized travel experiences to adventure seekers worldwide. Our mission is to provide unparalleled service and unforgettable journeys to our clients. With comprehensive training, certification, and cutting-edge software, we empower you to excel in this rewarding role. Why Join Us? No Experience Necessary: Whether you're a seasoned traveler or new to the world of cruise concierge, we welcome individuals of all backgrounds and experiences. Flexible Schedule: As a Cruise Concierge, you have the flexibility to choose your own work schedule, whether it's part-time or full-time. Work from anywhere and enjoy a healthy work-life balance. Uncapped Commissions: Take control of your earning potential with our commission-based structure. There's no limit to how much you can earn, and the opportunities are endless. Travel Perks: Enjoy exclusive travel perks and benefits, including discounted trips, complimentary upgrades, and other incentives to enhance your own exploration experiences. Cutting-Edge Software: We provide access to our recently launched software, which offers competitive pricing and innovative features to streamline the booking process. Partnership with Award-Winning Agency: Benefit from our partnership with a reputable agency with over seventy years of industry experience. With their support and expertise, you can trust that you're in good hands. Responsibilities: Assist clients in planning and booking their dream cruises, providing personalized recommendations and exceptional service. Utilize our software to research options, compare prices, and create customized itineraries tailored to each client's preferences. Communicate effectively with clients to understand their needs, budget, and desired experiences. Coordinate bookings, handle reservations, and provide ongoing support throughout the planning process. Stay informed about industry trends, promotions, and destination insights to provide valuable recommendations to clients. Ready to Embark on a New Adventure? If you're ready to turn your passion for travel into a rewarding career, we want to hear from you! Apply now for the Cruise Concierge Opportunity and start creating unforgettable experiences for travelers around the globe. Let's embark on this exciting journey together!
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 20, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Are you looking for a company that inspires you to do great things? We are looking for leaders that want the opportunity to improve their community, teach others healthy habits, and impact the lives of hundreds of youth. At the YMCA we are on a relentless quest to make our communities stronger through people like you working within our 15 branches. WHAT YOU WILL BE DOING: 1. Deliver excellent customer service to all members and residents 2. Conduct friendly and welcoming tours, assist with move ins and outs, and collect rent payments 3. Create positive lasting memories for each person with helpful responses to their general inquires This is not an exhaustive list of job duties. Other duties, responsibilities and activities may be assigned. Requirements WHAT YOU WILL BRING: 1. Must enjoy interacting with others 2. Minimum age of 18 3. 1 - 2 years of customer service experience preferred 4. A positive energetic attitude 5. Possess a working knowledge of computers and office machines HOW YOU WILL BENEFIT: Free YMCA Staff Membership • Discounted Family Membership • Program Discounts • Paid Sick Leave (once accrued) • Professional Development Opportunities & Trainings • Employee and Employer Retirement Contribution Options (eligibility required) • Employee Assistant Program
Apr 19, 2024
Full time
Are you looking for a company that inspires you to do great things? We are looking for leaders that want the opportunity to improve their community, teach others healthy habits, and impact the lives of hundreds of youth. At the YMCA we are on a relentless quest to make our communities stronger through people like you working within our 15 branches. WHAT YOU WILL BE DOING: 1. Deliver excellent customer service to all members and residents 2. Conduct friendly and welcoming tours, assist with move ins and outs, and collect rent payments 3. Create positive lasting memories for each person with helpful responses to their general inquires This is not an exhaustive list of job duties. Other duties, responsibilities and activities may be assigned. Requirements WHAT YOU WILL BRING: 1. Must enjoy interacting with others 2. Minimum age of 18 3. 1 - 2 years of customer service experience preferred 4. A positive energetic attitude 5. Possess a working knowledge of computers and office machines HOW YOU WILL BENEFIT: Free YMCA Staff Membership • Discounted Family Membership • Program Discounts • Paid Sick Leave (once accrued) • Professional Development Opportunities & Trainings • Employee and Employer Retirement Contribution Options (eligibility required) • Employee Assistant Program
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 18, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 18, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Prepare all other duties as assigned. Qualifications High School Diploma required, Bachelor's Degree preferred. Real Estate License required. Minimum 1-year experience supporting a real estate sales team preferred. High level Customer Service in high volume business environment. Intermediate or greater proficiency in Microsoft Office Suite. Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos. Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment. Excellent verbal & written communication skills. Attention to detail and excellent organization skills. Valid Driver's License and valid auto insurance coverage required. Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism. May require some attendance outside of office at homeowner and/or corporate events. Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. General Overview of Compensation: The standard base compensation for this position is estimated to be $25.00 per hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: The median amount may be greater or less than the average pay. This position may be eligible for commissions and/or bonuses. This position will be eligible for the described benefits listed in the above section. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Apr 18, 2024
Full time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Prepare all other duties as assigned. Qualifications High School Diploma required, Bachelor's Degree preferred. Real Estate License required. Minimum 1-year experience supporting a real estate sales team preferred. High level Customer Service in high volume business environment. Intermediate or greater proficiency in Microsoft Office Suite. Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos. Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment. Excellent verbal & written communication skills. Attention to detail and excellent organization skills. Valid Driver's License and valid auto insurance coverage required. Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism. May require some attendance outside of office at homeowner and/or corporate events. Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. General Overview of Compensation: The standard base compensation for this position is estimated to be $25.00 per hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: The median amount may be greater or less than the average pay. This position may be eligible for commissions and/or bonuses. This position will be eligible for the described benefits listed in the above section. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Homebuyer Experience: Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Facilitate all Salesforce Purchase Agreement Milestones including but not limited to: Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Administrative: Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Performs all other duties as assigned. , Qualifications One (1) year of experience supporting a real estate sales team preferred High School Diploma or GED required; Bachelor's Degree preferred Real Estate License required High level Customer Service in high volume business environment Intermediate or greater proficiency in Microsoft Office Suite Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment Excellent verbal & written communication skills Attention to detail and excellent organization skills Valid Driver's License and valid auto insurance coverage required Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism May require some attendance outside of office at homeowner and/or corporate events Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar: Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day Student Debt Repayment Program This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Apr 18, 2024
Full time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Homebuyer Experience: Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Facilitate all Salesforce Purchase Agreement Milestones including but not limited to: Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Administrative: Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Performs all other duties as assigned. , Qualifications One (1) year of experience supporting a real estate sales team preferred High School Diploma or GED required; Bachelor's Degree preferred Real Estate License required High level Customer Service in high volume business environment Intermediate or greater proficiency in Microsoft Office Suite Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment Excellent verbal & written communication skills Attention to detail and excellent organization skills Valid Driver's License and valid auto insurance coverage required Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism May require some attendance outside of office at homeowner and/or corporate events Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar: Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day Student Debt Repayment Program This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Apr 17, 2024
Full time
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Benefits Personal, Vacation, Sick Days & Paid Holidays Health, Dental, and Vision insurance; Company Paid Life insurance A 401(k) plan with company match. Maternity Leave Options, Short and Long Term Disability. Personal and Family Medical Leave. Employee Perks Program Tickets At Work/Ticket Monster - Discount Programs Free and Discounted Employee Meals Tuition Reimbursement In Facility Training/Inservice Programs Employee Assistance Program Free Will/Estate Preparation Services Free/Discounted Legal Services Program What You Will Do The Resident Concierge plays an important role in implementing an exceptional care experience to both current and newly admitted residents. This position coordinates important functions and information with the interdisciplinary team to communicate with the residents and their loved ones. Cadia is dedicated to providing the best care possible and that's where you come in. Who We Are Compassion and appreciation are at the heart of who we are. We act as an advocate for the resident but also for our employees. At Cadia Healthcare, we have built an environment where new ideas are encouraged . Our company culture is built on being supportive, working as a team and reaching our goals. Cadia is excited to have you continue your career with us! Major Responsibilities : Works closely with Nursing and Admissions in ensuring a smooth onboarding and warm welcome experience for newly admitted residents. Coordinates and communicates important information to residents' family or responsible party such as care plan schedule, dietary requests during admission. Facilitate customer service concerns and complaints for residents. Perform some nursing duties such as taking vital signs upon admission. Perform various front desk duties as needed. Requirements : Must possess a High School Diploma or equivalent. Valid CNA or GNA license in Mayland Must possess 2 years of experience in long term care setting Proficiency with MS Word and Excel is required
Apr 17, 2024
Full time
Benefits Personal, Vacation, Sick Days & Paid Holidays Health, Dental, and Vision insurance; Company Paid Life insurance A 401(k) plan with company match. Maternity Leave Options, Short and Long Term Disability. Personal and Family Medical Leave. Employee Perks Program Tickets At Work/Ticket Monster - Discount Programs Free and Discounted Employee Meals Tuition Reimbursement In Facility Training/Inservice Programs Employee Assistance Program Free Will/Estate Preparation Services Free/Discounted Legal Services Program What You Will Do The Resident Concierge plays an important role in implementing an exceptional care experience to both current and newly admitted residents. This position coordinates important functions and information with the interdisciplinary team to communicate with the residents and their loved ones. Cadia is dedicated to providing the best care possible and that's where you come in. Who We Are Compassion and appreciation are at the heart of who we are. We act as an advocate for the resident but also for our employees. At Cadia Healthcare, we have built an environment where new ideas are encouraged . Our company culture is built on being supportive, working as a team and reaching our goals. Cadia is excited to have you continue your career with us! Major Responsibilities : Works closely with Nursing and Admissions in ensuring a smooth onboarding and warm welcome experience for newly admitted residents. Coordinates and communicates important information to residents' family or responsible party such as care plan schedule, dietary requests during admission. Facilitate customer service concerns and complaints for residents. Perform some nursing duties such as taking vital signs upon admission. Perform various front desk duties as needed. Requirements : Must possess a High School Diploma or equivalent. Valid CNA or GNA license in Mayland Must possess 2 years of experience in long term care setting Proficiency with MS Word and Excel is required
Job Description The purpose of this position is for the concierge to have a positive effect on each guest experience. The concierge will greet guests and assist with all questions and luggage, and provide recommendations for and directions to local corporate centers, attractions, and events.
Apr 17, 2024
Full time
Job Description The purpose of this position is for the concierge to have a positive effect on each guest experience. The concierge will greet guests and assist with all questions and luggage, and provide recommendations for and directions to local corporate centers, attractions, and events.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 15, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 11, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 11, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Discovery Village at the West End AL
Richmond, Virginia
DISCOVER YOUR PURPOSE! At "Discovery Villages West End", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
Apr 10, 2024
Full time
DISCOVER YOUR PURPOSE! At "Discovery Villages West End", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
With Staff Management SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Staff Management SMX is seeking reliable and safety-conscious associates responsible for janitorial activities, ensuring facilities meet sanitation standards. Work on weekends and holiday may be required. FUNCTIONS and RESPONSIBILITIES: Sweeps, mop, vacuum, and other cleaning tasks, as required. Empties trash within the building. Clean floors, walls, in and around dish room, coolers, locker rooms/restrooms, office space area, and all transportation areas both inside and outside of the facility. Works with chemicals and industrial cleaning materials Keeps all areas in compliance with food safety and sanitation standards Breakdown cardboard Complete activity logs (i.e. cleaning logs, restroom logs) Maintains a clean and organized janitorial / porter room Comply with hygiene, no jewelry and use of PPE requirements Other duties as assigned QUALIFICATIONS: Previous janitorial experience in production assembly environment preferred Must have a current food handler card Must be able to read and write in English Effective communication with supervisors and co-workers Reliable attendance and ability to work overtime on occasion Must be able to work in an operation that is 24/7, 365-day environment and flexible with shift/day off changes as needs arise. PHYSICAL REQUIREMENTS: • Must be able to lift, push, pull, and move product/ equipment 25-50lbs occasionally • Regularly stands, bends, and repetitive movements during work shift • Must be able to work in cold room environment of 36 - 41 degrees most of the shift and occasionally entering freezer storage . Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off. Shifts: All Shifts. Employment Types: Full Time. Pay Rate: $17.02 - $18.02 / hour Duties: Responsible for assisting all areas in maintaining high levels of daily cleanliness and adherence to site standards Prioritize work on a daily basis by identifying pressing issues, through communication with each operator, knowing shift production plans and awareness of area Promote high quality team environment through effective team work and self management with a positive attitude Performs all assigned activities and job tasks within their area . Position Requirements: Job Requirements 1-2 years of work sanitation or cleaning experience within manufacturing or industrial setting preferred Experience performing deal cleaning and using standard cleaning chemicals Able to work in a fast paced and environment Able to follow specific direction and prioritize to execute tasks Able to work weekends, holidays and overtime Must have Food Handlers Certification Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 30 pounds., required education: No Education Requirement. Work Location: Fayre, Gardena, CA 90249. Job Types: Food Production, General Labor, General Production, General Warehouse, Production, Warehouse, Maintenance. Industry: Warehouse/Distribution. The hourly rate for this position is anticipated between $17.02 - $18.02 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at .
Apr 10, 2024
Full time
With Staff Management SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. Staff Management SMX is seeking reliable and safety-conscious associates responsible for janitorial activities, ensuring facilities meet sanitation standards. Work on weekends and holiday may be required. FUNCTIONS and RESPONSIBILITIES: Sweeps, mop, vacuum, and other cleaning tasks, as required. Empties trash within the building. Clean floors, walls, in and around dish room, coolers, locker rooms/restrooms, office space area, and all transportation areas both inside and outside of the facility. Works with chemicals and industrial cleaning materials Keeps all areas in compliance with food safety and sanitation standards Breakdown cardboard Complete activity logs (i.e. cleaning logs, restroom logs) Maintains a clean and organized janitorial / porter room Comply with hygiene, no jewelry and use of PPE requirements Other duties as assigned QUALIFICATIONS: Previous janitorial experience in production assembly environment preferred Must have a current food handler card Must be able to read and write in English Effective communication with supervisors and co-workers Reliable attendance and ability to work overtime on occasion Must be able to work in an operation that is 24/7, 365-day environment and flexible with shift/day off changes as needs arise. PHYSICAL REQUIREMENTS: • Must be able to lift, push, pull, and move product/ equipment 25-50lbs occasionally • Regularly stands, bends, and repetitive movements during work shift • Must be able to work in cold room environment of 36 - 41 degrees most of the shift and occasionally entering freezer storage . Perks & Benefits: Climate Controlled Environment, Other on the spot perks, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance, Paid Time Off. Shifts: All Shifts. Employment Types: Full Time. Pay Rate: $17.02 - $18.02 / hour Duties: Responsible for assisting all areas in maintaining high levels of daily cleanliness and adherence to site standards Prioritize work on a daily basis by identifying pressing issues, through communication with each operator, knowing shift production plans and awareness of area Promote high quality team environment through effective team work and self management with a positive attitude Performs all assigned activities and job tasks within their area . Position Requirements: Job Requirements 1-2 years of work sanitation or cleaning experience within manufacturing or industrial setting preferred Experience performing deal cleaning and using standard cleaning chemicals Able to work in a fast paced and environment Able to follow specific direction and prioritize to execute tasks Able to work weekends, holidays and overtime Must have Food Handlers Certification Requirements: Background Check, Drug Test, Stand for Shift Duration, Must be at least 18 years old.Able to Lift 30 pounds., required education: No Education Requirement. Work Location: Fayre, Gardena, CA 90249. Job Types: Food Production, General Labor, General Production, General Warehouse, Production, Warehouse, Maintenance. Industry: Warehouse/Distribution. The hourly rate for this position is anticipated between $17.02 - $18.02 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer a competitive benefits package. More details about benefits can be found at .
Senior Living Communities
Pawleys Island, South Carolina
Find your new career with a team that makes a difference in senior's lives. Come see why The Lakes at Litchfield is certified as a Great Place to Work! Now accepting applications for a Part-time Concierge / Receptionist. Some weekends are required. Shifts are 12hr shifts from 8a-8p some half shifts available. Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests. The Concierge provides telephone and administrative support, as appropriate, for all departments in the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: The Concierge is the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full
Apr 10, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why The Lakes at Litchfield is certified as a Great Place to Work! Now accepting applications for a Part-time Concierge / Receptionist. Some weekends are required. Shifts are 12hr shifts from 8a-8p some half shifts available. Concierge is the 'face' of the community. This position is quite often the first contact for prospects, guests, and family members and supports sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests. The Concierge provides telephone and administrative support, as appropriate, for all departments in the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: The Concierge is the "Director of First Impressions" of the community and quite often the first contact for prospects, guests, and family members. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office. Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism. Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company's Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full
University of Pittsburgh Medical Center
Pittsburgh, Pennsylvania
Join Our Community! Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierge, Seniors are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community. ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Patient and Family Concierge, Senior to support our Resource Pool at the McCandless location. The Patient and Family Concierge, Senior is a valued step in the UPMC Patient and Family Concierge career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. Our Full-Time PFCs typically work 40 hours each week to cover daylight, evening, overnight, weekend, and holiday shifts. Hours may vary by unit. Candidates with prior patient care experience are highly preferred and encouraged to apply. Responsibilities: Destination Coord Responsibilities: Greet Hospital guests positively, and provide appropriate verbal assistance, guidance and direction to visitors and patients as needed. Serve as a reference source regarding visiting hours, directions, package delivery, general admitting and Hospital policies. Use the personal computer and CRT for dissemination of patient information. Respect patient confidentiality. EVS Associate Responsibilities: Clean all assigned areas, following established procedures. Remove trash from all assigned areas/replenish supplies as needed. Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. Transporter Responsibilities: Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner. Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner. Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Report the status of transportation activities and abnormal activities to the manager in charge. Supply & Equipment Management Responsibilities: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support Responsibilities: Completes department administrative functions. Answers unit phones and transfers to appropriate staff. Prints report sheets. Enters and communicates physician orders timely and accurately. Distributes patient and unit mail. Checks crash carts including fire equipment and defibrillators as appropriate. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Orders and maintains CyraCom equipment. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Patient Care Support Responsibilities: Responds to call lights under Nursing Assistant/PCT direction. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Interacts and socializes with patients and assesses patient needs. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an equal opportunity employer. Minorities/Veterans/Individuals with Disabilities.
Apr 10, 2024
Full time
Join Our Community! Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierge, Seniors are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community. ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Patient and Family Concierge, Senior to support our Resource Pool at the McCandless location. The Patient and Family Concierge, Senior is a valued step in the UPMC Patient and Family Concierge career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based upon education and patient care experience. Our Full-Time PFCs typically work 40 hours each week to cover daylight, evening, overnight, weekend, and holiday shifts. Hours may vary by unit. Candidates with prior patient care experience are highly preferred and encouraged to apply. Responsibilities: Destination Coord Responsibilities: Greet Hospital guests positively, and provide appropriate verbal assistance, guidance and direction to visitors and patients as needed. Serve as a reference source regarding visiting hours, directions, package delivery, general admitting and Hospital policies. Use the personal computer and CRT for dissemination of patient information. Respect patient confidentiality. EVS Associate Responsibilities: Clean all assigned areas, following established procedures. Remove trash from all assigned areas/replenish supplies as needed. Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. Transporter Responsibilities: Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner. Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner. Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Report the status of transportation activities and abnormal activities to the manager in charge. Supply & Equipment Management Responsibilities: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support Responsibilities: Completes department administrative functions. Answers unit phones and transfers to appropriate staff. Prints report sheets. Enters and communicates physician orders timely and accurately. Distributes patient and unit mail. Checks crash carts including fire equipment and defibrillators as appropriate. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Orders and maintains CyraCom equipment. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Patient Care Support Responsibilities: Responds to call lights under Nursing Assistant/PCT direction. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Interacts and socializes with patients and assesses patient needs. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED. 6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit's assessment of employee performance Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an equal opportunity employer. Minorities/Veterans/Individuals with Disabilities.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 10, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Pay: Starting at $18.00/hr Availability: Skilled Nursing & Rehab Concierge: Full Time Independent Living Concierge: Part Time e/o Saturday 3p-11p Why join The Commons in Lincoln, a breathtaking newer Benchmark community proud to be named one of the Boston Globe's Top Places to Work for over a decade? Over 60 sister communities; great growth potential One-to-one tutoring to strengthen English fluency, career development and more On-site Fitness Center Discounted meals, monthly associate celebrations PRIMARY RESPONSIBILITIES Exemplifies the Benchmark culture of Elevating Human Connections with every interaction! Provides an excellent First Impression to residents & guests projecting a welcoming and professional image at all times. Functions as the "hub" of communications throughout the community for our residents, visitors and staff. High level multi-tasker, able to manage numerous tasks/projects simultaneously. Great attention to detail, observant and intuitive. Hotel/Resort experience a plus. A passion for serving people! There is nothing common about The Commons in Lincoln. We impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Core Values: Are you Called to Care about your work, other people and making a difference? Better Together ? Striving to Be the Benchmark ? Apply today to join our passionate team!
Apr 08, 2024
Full time
Pay: Starting at $18.00/hr Availability: Skilled Nursing & Rehab Concierge: Full Time Independent Living Concierge: Part Time e/o Saturday 3p-11p Why join The Commons in Lincoln, a breathtaking newer Benchmark community proud to be named one of the Boston Globe's Top Places to Work for over a decade? Over 60 sister communities; great growth potential One-to-one tutoring to strengthen English fluency, career development and more On-site Fitness Center Discounted meals, monthly associate celebrations PRIMARY RESPONSIBILITIES Exemplifies the Benchmark culture of Elevating Human Connections with every interaction! Provides an excellent First Impression to residents & guests projecting a welcoming and professional image at all times. Functions as the "hub" of communications throughout the community for our residents, visitors and staff. High level multi-tasker, able to manage numerous tasks/projects simultaneously. Great attention to detail, observant and intuitive. Hotel/Resort experience a plus. A passion for serving people! There is nothing common about The Commons in Lincoln. We impact lives through human connection. We are thought leaders creating quality experiences and inspiring personal growth for all who engage with us. We just happen to imagine, build and manage beautiful, private-pay communities geared toward older adults. Core Values: Are you Called to Care about your work, other people and making a difference? Better Together ? Striving to Be the Benchmark ? Apply today to join our passionate team!
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR
Apr 08, 2024
Full time
Job Summary: As a Concierge at our hospitality-focused senior living community, you are the first point of contact for residents and their families. Your role is to provide exemplary customer service, assistance, and information to ensure a seamless and enjoyable experience for our residents. This multifaceted position encompasses valet parking, reservation bookings, information dissemination, arranging transportation, and more. Key Responsibilities: Front Desk Reception: Greet residents and visitors with a warm and welcoming attitude. Operate the front desk, answer phone calls, and respond to inquiries in a courteous and professional manner. Concierge Services: Offer valet parking services for residents and guests, ensuring vehicles are safely parked and retrieved. Manage parking reservations and ensure a smooth parking experience. Handle reservation requests for various services, including dining reservations, transportation, and recreational activities. Liaise with relevant departments to ensure reservations are fulfilled to residents' satisfaction. Provide accurate information on community amenities, services, and local attractions. Keep residents informed of community events, activities, and announcements. Arrange transportation services for residents, such as scheduling shuttle services, taxis, or other transportation options as needed. Fulfill resident requests for special services or assistance, such as arranging dry cleaning, housekeeping, and maintenance services. Handle package deliveries, assist with groceries, and coordinate with courier services. Manage RSVPs, event logistics, and resident participation for in-house events. Problem Resolution: Address resident concerns, inquiries, or issues with professionalism and a customer-first approach. Collaborate with the management team to resolve more complex problems. Qualifications: High school diploma or equivalent; additional training or certification in hospitality is a plus. Previous experience in a concierge or front desk role, preferably in a hospitality or senior living setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in using computer systems and reservations software. Knowledge of local services, attractions, and resources. Ability to work a flexible schedule, including evenings, weekends, and holidays. Join our team and be a central part of creating a welcoming and accommodating atmosphere for our residents & community. If you have a passion for providing exceptional customer service, a knack for making reservations, and a commitment to ensuring the comfort and satisfaction of our residents, we encourage you to apply for the Concierge position. Powered by JazzHR
Eastside Bond Apartments - McKinney Properties
Pittsburgh, Pennsylvania
Concierge Opening for Part-Time overnight weekend Concierge position for a Luxury Mixed-Use Residential & Commercial Community. Job Summary The Concierge is responsible to serve as the first point of contact for residents, guests and prospective residents in a luxury apartment community. Individual should have strong organizational and communication skills dealing with residents and staff members. Job Description The primary responsibilities of the position include: R esponsible for meeting, greeting and directing residents and guests Verify and record visitor information Answer calls professionally and assist callers with directions or instructions for the building Receive and process incoming and outgoing laundry, shipments and/or mail/packages Monitor lobby traffic and alert residents to arriving guests and deliveries Keep the communal areas tidy and provide a security presence on-site Maintain logbooks for visitors and contractors Observe camera system for suspicious activity Report any maintenance concerns for repairs of available apartments, model apartment, clubhouse or common areas to the maintenance staff Assist in clean-up of resident functions Represent the community in a professional manner at all times on and off the property Compliance with all company, federal, state and local safety rules Immediately report all unsafe conditions Respond immediately to spills and slippery conditions Any and all duties associated with the successful operation of the property Requirements Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests Proficient with a computer May be required to work other overnight shifts as needed Other Requirements While performing the duties of this job, the employee will need to travel from floor to floor and will need to travel outside between buildings in varying outdoor weather conditions. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required. EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Apr 07, 2024
Full time
Concierge Opening for Part-Time overnight weekend Concierge position for a Luxury Mixed-Use Residential & Commercial Community. Job Summary The Concierge is responsible to serve as the first point of contact for residents, guests and prospective residents in a luxury apartment community. Individual should have strong organizational and communication skills dealing with residents and staff members. Job Description The primary responsibilities of the position include: R esponsible for meeting, greeting and directing residents and guests Verify and record visitor information Answer calls professionally and assist callers with directions or instructions for the building Receive and process incoming and outgoing laundry, shipments and/or mail/packages Monitor lobby traffic and alert residents to arriving guests and deliveries Keep the communal areas tidy and provide a security presence on-site Maintain logbooks for visitors and contractors Observe camera system for suspicious activity Report any maintenance concerns for repairs of available apartments, model apartment, clubhouse or common areas to the maintenance staff Assist in clean-up of resident functions Represent the community in a professional manner at all times on and off the property Compliance with all company, federal, state and local safety rules Immediately report all unsafe conditions Respond immediately to spills and slippery conditions Any and all duties associated with the successful operation of the property Requirements Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests Proficient with a computer May be required to work other overnight shifts as needed Other Requirements While performing the duties of this job, the employee will need to travel from floor to floor and will need to travel outside between buildings in varying outdoor weather conditions. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required. EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 03, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
As a Concierge, you will provide exceptional customer service to patients, their families, volunteers, and other hospice house visitors. You will be responsible for ensuring that all guests feel welcome and comfortable in the hospice house and are provided with the information and assistance they need. You will work closely with the clinical team to ensure that the needs of the patients and families are met. I. QUALIFICATIONS High school diploma or equivalent. Experience in customer service, preferably in a healthcare setting. An active CNA License is a plus Ability to communicate effectively with patients, families, and visitors. Strong organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive information. Proficient in Google Suite and other computer applications. Ability to work independently and as part of a team. Compassionate and empathetic. Maintain ServSafe certification. Willingness to work flexible hours, including weekends and holidays. Valid driver's license. II. RESPONSIBILITIES Welcome and greet patients, families, visitors, and volunteers to the hospice house in a warm and friendly manner. Provide information about the hospice house and its services to patients, families, and visitors. Respond to inquiries promptly and professionally, either in person, by phone, or via email. Answer phone calls and direct them to the appropriate person or department. Schedule and coordinate appointments and meetings for patients, families, and visitors. Take reservation requests for respite stays, guest rooms, special events, and other amenities. Assist with admissions and discharges of patients. Communicate with the clinical team regarding patient and family needs and requests. Collaborate with other departments within the hospice house to ensure smooth operations. Serve and/or deliver food in accordance with current federal, state, and local standards and guidelines and our established policies and procedures. Assist with meal service for patients and visitors, including picking up and delivering meals from contracted vendors as needed. Demonstrate infection control and sanitation knowledge concerning food temperatures, hand hygiene, gloves use, and dating food items. Process mail and packages that are delivered and process outgoing packages. Organize and maintain the reception area, including keeping brochures and other materials stocked and organized. Assist with administrative tasks such as filing, scanning, and copying. Provide other Concierge Services as requested. Assist with special projects as needed. Ensure HIPAA compliance and resident confidentiality. III. JOB CONDITIONS The job requires the ability to: Be available at all times during operating hours and for emergency situations. Participate in physical activity. Work for extended periods of time while standing and being involved in physical activity. Perform moderate lifting. Do extensive bending, lifting, and standing regularly. IV. ORIENTATION AND TRAINING Dozoretz Hospice House of Hampton Roads will provide orientation and training, as necessary, to assist the applicant in performing the responsibilities listed above. Trainings may be in-house, or outside seminars. Evidence of orientation and training will become part of the personnel file. V. ACCOUNTABILITY Reports directly to the Concierge Services Coordinator Works cooperatively with all members of the Interdisciplinary Team
Apr 03, 2024
Full time
As a Concierge, you will provide exceptional customer service to patients, their families, volunteers, and other hospice house visitors. You will be responsible for ensuring that all guests feel welcome and comfortable in the hospice house and are provided with the information and assistance they need. You will work closely with the clinical team to ensure that the needs of the patients and families are met. I. QUALIFICATIONS High school diploma or equivalent. Experience in customer service, preferably in a healthcare setting. An active CNA License is a plus Ability to communicate effectively with patients, families, and visitors. Strong organizational skills and attention to detail. Ability to maintain confidentiality and handle sensitive information. Proficient in Google Suite and other computer applications. Ability to work independently and as part of a team. Compassionate and empathetic. Maintain ServSafe certification. Willingness to work flexible hours, including weekends and holidays. Valid driver's license. II. RESPONSIBILITIES Welcome and greet patients, families, visitors, and volunteers to the hospice house in a warm and friendly manner. Provide information about the hospice house and its services to patients, families, and visitors. Respond to inquiries promptly and professionally, either in person, by phone, or via email. Answer phone calls and direct them to the appropriate person or department. Schedule and coordinate appointments and meetings for patients, families, and visitors. Take reservation requests for respite stays, guest rooms, special events, and other amenities. Assist with admissions and discharges of patients. Communicate with the clinical team regarding patient and family needs and requests. Collaborate with other departments within the hospice house to ensure smooth operations. Serve and/or deliver food in accordance with current federal, state, and local standards and guidelines and our established policies and procedures. Assist with meal service for patients and visitors, including picking up and delivering meals from contracted vendors as needed. Demonstrate infection control and sanitation knowledge concerning food temperatures, hand hygiene, gloves use, and dating food items. Process mail and packages that are delivered and process outgoing packages. Organize and maintain the reception area, including keeping brochures and other materials stocked and organized. Assist with administrative tasks such as filing, scanning, and copying. Provide other Concierge Services as requested. Assist with special projects as needed. Ensure HIPAA compliance and resident confidentiality. III. JOB CONDITIONS The job requires the ability to: Be available at all times during operating hours and for emergency situations. Participate in physical activity. Work for extended periods of time while standing and being involved in physical activity. Perform moderate lifting. Do extensive bending, lifting, and standing regularly. IV. ORIENTATION AND TRAINING Dozoretz Hospice House of Hampton Roads will provide orientation and training, as necessary, to assist the applicant in performing the responsibilities listed above. Trainings may be in-house, or outside seminars. Evidence of orientation and training will become part of the personnel file. V. ACCOUNTABILITY Reports directly to the Concierge Services Coordinator Works cooperatively with all members of the Interdisciplinary Team
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Apr 02, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.