Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description Eataly's on-site cooking school, La Scuola, is a place where people can learn about and experience Italian cuisine through unique cooking classes and private events. The Events and Education Chef oversees programming in La Scuola: teaching, planning, preparing and managing all events. Reports to the Executive Chef. Works closely with the Events and Education Team and manages kitchen staff for events including prep cooks and line cooks. Teaches a wide variety of demonstration and hands-on classes for private and public groups Works and oversees breakfasts, lunches and dinners including: 3-4 course menus, family-style menus, cocktail-style receptions and buffet-style receptions Prepares, demonstrates and executes all menu items for La Scuola; most items are savory, but occasionally sweet items will need to be executed Supervises the production of food items for events in collaboration with back-of-the-house personnel: apportions meats, vegetables and desserts, and utilizes food surpluses to control food costs Manages prep cooks and line cooks who work events: trains, provides feedback and ensures health and quality standards are consistently met Oversees kitchen mise-en-place of all stations and the cleanliness of the La Scuola kitchen Informs front-of- house personnel of menu changes, specials, shortages, allergies and dietary restrictions Plans events and creates menus together with the Education & Events team, the Executive Chef, front-of-house personnel and directly with clients when required Purchases or submits requisitions for food items, kitchen supplies and equipment Performs other duties as required or assigned Qualifications 4+ years of cooking experience, with 1+ year of management experience Working knowledge of kitchen equipment, food production procedures, and safety and sanitation regulations Excellent communication skills and enjoyment of speaking in front of large groups In-depth knowledge of Italian cuisine and culture Italian language skills highly preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to use knives, hand tools and standard commercial kitchen equipment Food Handler's License Additional Information Benefits And Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Sep 22, 2021
Full time
Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description Eataly's on-site cooking school, La Scuola, is a place where people can learn about and experience Italian cuisine through unique cooking classes and private events. The Events and Education Chef oversees programming in La Scuola: teaching, planning, preparing and managing all events. Reports to the Executive Chef. Works closely with the Events and Education Team and manages kitchen staff for events including prep cooks and line cooks. Teaches a wide variety of demonstration and hands-on classes for private and public groups Works and oversees breakfasts, lunches and dinners including: 3-4 course menus, family-style menus, cocktail-style receptions and buffet-style receptions Prepares, demonstrates and executes all menu items for La Scuola; most items are savory, but occasionally sweet items will need to be executed Supervises the production of food items for events in collaboration with back-of-the-house personnel: apportions meats, vegetables and desserts, and utilizes food surpluses to control food costs Manages prep cooks and line cooks who work events: trains, provides feedback and ensures health and quality standards are consistently met Oversees kitchen mise-en-place of all stations and the cleanliness of the La Scuola kitchen Informs front-of- house personnel of menu changes, specials, shortages, allergies and dietary restrictions Plans events and creates menus together with the Education & Events team, the Executive Chef, front-of-house personnel and directly with clients when required Purchases or submits requisitions for food items, kitchen supplies and equipment Performs other duties as required or assigned Qualifications 4+ years of cooking experience, with 1+ year of management experience Working knowledge of kitchen equipment, food production procedures, and safety and sanitation regulations Excellent communication skills and enjoyment of speaking in front of large groups In-depth knowledge of Italian cuisine and culture Italian language skills highly preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to use knives, hand tools and standard commercial kitchen equipment Food Handler's License Additional Information Benefits And Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Location: University of Wisconsin Madison - Home of the Badgers - Madison, WI * Sign-On Bonus Eligible * Relocation funding is available * As an Executive Sous Chef with Levy, it will be your primary responsibility to execute cuisine that exceeds guest expectations and provide strong leadership while delivering cost goals and living our Company vision and values. You will maintains recipes to meet core standards, ensure that all safety and sanitation standards are met, ensure show quality food and presentations are occurring in all areas, while continually gaining culinary expertise and food knowledge. Major Areas of Responsibility All performance standards are achieved through the use of the Core Signatures guidelines. Operations Executes menus in accordance to brand standards Maintains recipes to meet core standards Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time Ensures team members have the tools necessary to complete their jobs Ensures show quality standards are maintained at all times Regularly obtains feedback from clients and guests to improve operations Supports and communicates Company initiatives Respond and assist in any departmental guest service issues Holds team accountable to steps of service to deliver great guest service Executes preventive maintenance schedule as set forth by Director of Operations Conducts daily walk throughs in culinary areas for each event Continually gains culinary expertise Controls Practices proper product control and handling of all inventory and equipment Achieves daily sales and assigned cost goals Ensures that all security, safety and sanitation standards are achieved Employs good safety and sanitation practices Forecasts and adequately schedules team members to meet operational needs and desired targets Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook Team Displays a positive attitude towards team members Interviews, hires, trains and develops team members according to Levy Restaurants guidelines Conducts regular scheduled meetings to ensure lines of communication are open between management and team members Promotes a cooperative work climate, maximizing productivity and morale Uses all performance management tools to provide guidance and feedback to team Assists fellow team members when necessary Mentors Sous Chefs to improve their skills and leadership abilities Job Requirements Ability to taste and evaluate food and beverage products Able to communicate effectively with management team, guests and team members by speaking and comprehending English English reading, writing, math and computer skills required Team builder and ability to successfully manage and develop a team. Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet. Creative problem-solver who brings passion, enthusiasm and fresh ideas. Proven track record of being organized, dependable and self-motivated. Able to work independently and have the capacity to manage up and down. Willingness to work a flexible schedule, including days, evening, weekends and holidays. Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Sep 19, 2021
Full time
Location: University of Wisconsin Madison - Home of the Badgers - Madison, WI * Sign-On Bonus Eligible * Relocation funding is available * As an Executive Sous Chef with Levy, it will be your primary responsibility to execute cuisine that exceeds guest expectations and provide strong leadership while delivering cost goals and living our Company vision and values. You will maintains recipes to meet core standards, ensure that all safety and sanitation standards are met, ensure show quality food and presentations are occurring in all areas, while continually gaining culinary expertise and food knowledge. Major Areas of Responsibility All performance standards are achieved through the use of the Core Signatures guidelines. Operations Executes menus in accordance to brand standards Maintains recipes to meet core standards Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time Ensures team members have the tools necessary to complete their jobs Ensures show quality standards are maintained at all times Regularly obtains feedback from clients and guests to improve operations Supports and communicates Company initiatives Respond and assist in any departmental guest service issues Holds team accountable to steps of service to deliver great guest service Executes preventive maintenance schedule as set forth by Director of Operations Conducts daily walk throughs in culinary areas for each event Continually gains culinary expertise Controls Practices proper product control and handling of all inventory and equipment Achieves daily sales and assigned cost goals Ensures that all security, safety and sanitation standards are achieved Employs good safety and sanitation practices Forecasts and adequately schedules team members to meet operational needs and desired targets Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook Team Displays a positive attitude towards team members Interviews, hires, trains and develops team members according to Levy Restaurants guidelines Conducts regular scheduled meetings to ensure lines of communication are open between management and team members Promotes a cooperative work climate, maximizing productivity and morale Uses all performance management tools to provide guidance and feedback to team Assists fellow team members when necessary Mentors Sous Chefs to improve their skills and leadership abilities Job Requirements Ability to taste and evaluate food and beverage products Able to communicate effectively with management team, guests and team members by speaking and comprehending English English reading, writing, math and computer skills required Team builder and ability to successfully manage and develop a team. Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet. Creative problem-solver who brings passion, enthusiasm and fresh ideas. Proven track record of being organized, dependable and self-motivated. Able to work independently and have the capacity to manage up and down. Willingness to work a flexible schedule, including days, evening, weekends and holidays. Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities - Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods. - Maintains regular and punctual attendance
Sep 19, 2021
Full time
Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities - Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods. - Maintains regular and punctual attendance
Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. - Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. - Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. - Utilizes operational tools to achieve operational excellence during the shift. - Maintains regular and punctual attendance
Sep 19, 2021
Full time
Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. - Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. - Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. - Utilizes operational tools to achieve operational excellence during the shift. - Maintains regular and punctual attendance
Position: Manager of Memberships and Account Sales Reports to: Assistant Vice President, Memberships and Sales Location: Club Quarters Hotel, Central Loop - Chicago & Club Quarters Hotel, Wacker at Michigan - Chicago Region: Midwest and West US Position Description: The Manager of Memberships and Accounts position will have a primary focus on developing and facilitating transient and group business with accounts in the Chicago market, as well as identifying outbound opportunities for all other Club Quarters Hotels. The purpose of this role is to plan, solicit, and exceed sales revenue goals, and expand relationships and networks to ensure that all sales and revenue opportunities are realized. This position requires excellent business development and selling skills, strong communication skills, and an understanding of selling for multiple hotels. The Manager of Memberships and Accounts will work in tandem with the AVP to increase the hotels share within the Chicago market, and the development of member accounts that will drive revenue to all CQ hotels. Essential Job Function: · Be responsible for and implement a member sales action plan for the Chicago market, which includes prospecting calls, outside sales calls, performing site tours, related sales trips, trade show planning, and client entertainment. · Reaches out to businesses in the Chicago market including but not limited to law firms, insurance companies, financial companies, government and government contractors, not for profit organizations and colleges and universities that might require a hotel for individual travel, group room blocks, or events. · Devises new ways to expand CQ's client base in this market. · Develop new business through lead generation & qualification, including sales calls, and possibly industry events, and tradeshows through heavy prospecting utilizing tools including but not limited to Demand360 and Agency360 (where available), Cvent and ZoomInfo for leads. · Generate repeat business by establishing/maintaining close relationships with current members and accounts to ensure regular and productive touchpoints. · Timely & detailed follow up to proposals and contracts to close & convert on opportunities. · Negotiate and execute group contracts that meet or exceed hotel revenue goals. · Manage and service room blocks, deposits, and billing for all contracted groups. · Effectively utilize a CRM (Salesforce) to record activity, update information, manage events, solicit & share feedback, and foster relationships. · Adheres to the CQ's member and sales guidelines. · Perform other duties as assigned. Position Details: · Possess a strong understanding of the Chicago market · Solicit, book, manage and service group opportunities from new and existing members & accounts. · Increase year over year transient and group bookings with focus on uncovering new business for other CQ hotels. · Be an ambitious, action-oriented member of the sales team and execute all agreed-upon action steps. · Participate & demonstrate initiative in on-going processes improvement. · Comply with company sales reporting, office, and system standards. · Work with the Hotel(s) to ensure clear communication of expectations and goals. · Negotiate and complete transient RFP's and group agreements. · Act as a resource for all on-property hotel staff · Provide feedback to leadership on changing market conditions, including trends in competition. Qualifications for this position: · At least 5 years of progressive hotel sales experience; 4-year college · Previously held a Total Account Manager role and/or has worked both the Group or Transient segments at some time. · Must be detail-oriented, have the ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. · Able to manage multiple priorities in a fast-paced environment. · Phone & direct sales experience; lead discovery, qualifying prospects, and closure proficiency are essential. · Ability to work independently and is a self-starter. · Effective analytical & problem-solving skills. Ability to make decisions and/or mediate regarding account challenges or concerns. · Polished personal presentation with warm, confident, and hospitable personality. · Proficient in Microsoft Office Suite · Knowledge of Salesforce CRM is desired. ABOUT THE COMPANY CQ Hotels is a privately-held company based in Stamford CT. We manage a portfolio of full-service hotels located in world-class cities in the U.S. and London. Designed for business and urban travelers, we offer accommodations, amenities, and services needed to make a guest member's stay to be a productive, memorable, and distinctive experience. Through membership, we provide organizations even further value with low, fixed rates on hotel stays throughout the year. We are a growing global company with an entrepreneurial, trend-starting culture that builds and operates business hotels in city- center locations throughout the US and overseas. In business for over 20 years, the company is a major success and the concept continues its expansion in gateway cities around the world. Visit . If interested in this position please forward your resume to Iggy Fisher at .
Sep 18, 2021
Full time
Position: Manager of Memberships and Account Sales Reports to: Assistant Vice President, Memberships and Sales Location: Club Quarters Hotel, Central Loop - Chicago & Club Quarters Hotel, Wacker at Michigan - Chicago Region: Midwest and West US Position Description: The Manager of Memberships and Accounts position will have a primary focus on developing and facilitating transient and group business with accounts in the Chicago market, as well as identifying outbound opportunities for all other Club Quarters Hotels. The purpose of this role is to plan, solicit, and exceed sales revenue goals, and expand relationships and networks to ensure that all sales and revenue opportunities are realized. This position requires excellent business development and selling skills, strong communication skills, and an understanding of selling for multiple hotels. The Manager of Memberships and Accounts will work in tandem with the AVP to increase the hotels share within the Chicago market, and the development of member accounts that will drive revenue to all CQ hotels. Essential Job Function: · Be responsible for and implement a member sales action plan for the Chicago market, which includes prospecting calls, outside sales calls, performing site tours, related sales trips, trade show planning, and client entertainment. · Reaches out to businesses in the Chicago market including but not limited to law firms, insurance companies, financial companies, government and government contractors, not for profit organizations and colleges and universities that might require a hotel for individual travel, group room blocks, or events. · Devises new ways to expand CQ's client base in this market. · Develop new business through lead generation & qualification, including sales calls, and possibly industry events, and tradeshows through heavy prospecting utilizing tools including but not limited to Demand360 and Agency360 (where available), Cvent and ZoomInfo for leads. · Generate repeat business by establishing/maintaining close relationships with current members and accounts to ensure regular and productive touchpoints. · Timely & detailed follow up to proposals and contracts to close & convert on opportunities. · Negotiate and execute group contracts that meet or exceed hotel revenue goals. · Manage and service room blocks, deposits, and billing for all contracted groups. · Effectively utilize a CRM (Salesforce) to record activity, update information, manage events, solicit & share feedback, and foster relationships. · Adheres to the CQ's member and sales guidelines. · Perform other duties as assigned. Position Details: · Possess a strong understanding of the Chicago market · Solicit, book, manage and service group opportunities from new and existing members & accounts. · Increase year over year transient and group bookings with focus on uncovering new business for other CQ hotels. · Be an ambitious, action-oriented member of the sales team and execute all agreed-upon action steps. · Participate & demonstrate initiative in on-going processes improvement. · Comply with company sales reporting, office, and system standards. · Work with the Hotel(s) to ensure clear communication of expectations and goals. · Negotiate and complete transient RFP's and group agreements. · Act as a resource for all on-property hotel staff · Provide feedback to leadership on changing market conditions, including trends in competition. Qualifications for this position: · At least 5 years of progressive hotel sales experience; 4-year college · Previously held a Total Account Manager role and/or has worked both the Group or Transient segments at some time. · Must be detail-oriented, have the ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. · Able to manage multiple priorities in a fast-paced environment. · Phone & direct sales experience; lead discovery, qualifying prospects, and closure proficiency are essential. · Ability to work independently and is a self-starter. · Effective analytical & problem-solving skills. Ability to make decisions and/or mediate regarding account challenges or concerns. · Polished personal presentation with warm, confident, and hospitable personality. · Proficient in Microsoft Office Suite · Knowledge of Salesforce CRM is desired. ABOUT THE COMPANY CQ Hotels is a privately-held company based in Stamford CT. We manage a portfolio of full-service hotels located in world-class cities in the U.S. and London. Designed for business and urban travelers, we offer accommodations, amenities, and services needed to make a guest member's stay to be a productive, memorable, and distinctive experience. Through membership, we provide organizations even further value with low, fixed rates on hotel stays throughout the year. We are a growing global company with an entrepreneurial, trend-starting culture that builds and operates business hotels in city- center locations throughout the US and overseas. In business for over 20 years, the company is a major success and the concept continues its expansion in gateway cities around the world. Visit . If interested in this position please forward your resume to Iggy Fisher at .
Bitter Pops is Lakeview and conveniently located next to the Paulina Brown Line stop. We are seeking an experienced retailer with a passion for craft beer, wine, and spirits! About us: Originally a craft beer retail shoppe, we at Bitter Pops are evolving and expanding on a daily basis. We are currently a Taproom, Craft Focused Retailer, Coffee Bar, & Kitchen. Our #1 priority has always been, and always will be, delivering the best possible guest experience in serving our community. The Bitter Pops team is a group of passionate and creative individuals who share a love of all things craft. For more information about us please visit our Career Opportunities page: Recently Featured Articles: About you: Open availability - specifically evenings Thorough knowledge of craft beer and retail Able to lift 20LBs and stand for 8 hours Two years of industry experience (bonus points for craft beer knowledge) Dedication to on-time arrival for shifts Attentive to detail, responsible, and energetic Able to multitask and maintain composure in a fast-paced environment BASSET off-premise ServSafe certifications
Sep 18, 2021
Full time
Bitter Pops is Lakeview and conveniently located next to the Paulina Brown Line stop. We are seeking an experienced retailer with a passion for craft beer, wine, and spirits! About us: Originally a craft beer retail shoppe, we at Bitter Pops are evolving and expanding on a daily basis. We are currently a Taproom, Craft Focused Retailer, Coffee Bar, & Kitchen. Our #1 priority has always been, and always will be, delivering the best possible guest experience in serving our community. The Bitter Pops team is a group of passionate and creative individuals who share a love of all things craft. For more information about us please visit our Career Opportunities page: Recently Featured Articles: About you: Open availability - specifically evenings Thorough knowledge of craft beer and retail Able to lift 20LBs and stand for 8 hours Two years of industry experience (bonus points for craft beer knowledge) Dedication to on-time arrival for shifts Attentive to detail, responsible, and energetic Able to multitask and maintain composure in a fast-paced environment BASSET off-premise ServSafe certifications
Hilton Garden Inn Chicago McCormick Place
Chicago, Illinois
The Catering & Convention Service Manager is responsible for planning, organizing, and managing the in-house details for group and convention bookings. (e.g., menus, set-up, etc.) In addition, solicit business for assigned catering markets with an assigned revenue goals. JOB DUTIES: • Solicit business for assigned catering markets. Take incoming catering inquires for assigned markets. Follow through on all leads generated through a variety of sources, including networking events, and client referrals. • Correspond with clients in a timely and professional manner. Create accurate, detailed contracts and review them with clients to serve as written confirmation for clients and information for in-house operations. Ensure that any changes made to contracts are in writing and signed by the client and hotel management. • Detail all Catering business personally booked as well as act as a Convention Services main point of contact for Group bookings with meeting space. Ask all appropriate questions and create BEOs within Company policies and standards, including all necessary details needed to host a successful function. If necessary for the group, create and distribute Resumes at least 10 days prior to function start date. Schedule and organize pre-convention meetings if necessary for the group. • Work closely with the culinary team to plan client menus, especially when customization is needed to fully satisfy the client. • Follow up with clients upon completion of their functions to gauge satisfaction, address concerns, solicit future business and solidify the relationship. • Maintain & log all client communications in Delphi. It is the responsibility of the Conventions Services Manager to use Delphi to keep in touch with clients through phone calls, emails, letters and personal meetings. • Lead weekly Resume Meetings as well as engage in weekly sales meetings and prospecting efforts. • Work closely with the Sales Managers to ensure client satisfaction. • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client. • Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the property • Able to conduct hotel site inspections and client presentations. • Resourceful skills to provide contemporary set-ups, menus, and functions for groups. • Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events. • Ability to work with outside vendors to ensure client satisfaction for all events/groups. • Monitor convention activities on-site to ensure accurate and timely execution of convention arrangements. • Solicit affiliate business Perform other duties as assigned by the Director of Sales and Marketing.
Sep 17, 2021
Full time
The Catering & Convention Service Manager is responsible for planning, organizing, and managing the in-house details for group and convention bookings. (e.g., menus, set-up, etc.) In addition, solicit business for assigned catering markets with an assigned revenue goals. JOB DUTIES: • Solicit business for assigned catering markets. Take incoming catering inquires for assigned markets. Follow through on all leads generated through a variety of sources, including networking events, and client referrals. • Correspond with clients in a timely and professional manner. Create accurate, detailed contracts and review them with clients to serve as written confirmation for clients and information for in-house operations. Ensure that any changes made to contracts are in writing and signed by the client and hotel management. • Detail all Catering business personally booked as well as act as a Convention Services main point of contact for Group bookings with meeting space. Ask all appropriate questions and create BEOs within Company policies and standards, including all necessary details needed to host a successful function. If necessary for the group, create and distribute Resumes at least 10 days prior to function start date. Schedule and organize pre-convention meetings if necessary for the group. • Work closely with the culinary team to plan client menus, especially when customization is needed to fully satisfy the client. • Follow up with clients upon completion of their functions to gauge satisfaction, address concerns, solicit future business and solidify the relationship. • Maintain & log all client communications in Delphi. It is the responsibility of the Conventions Services Manager to use Delphi to keep in touch with clients through phone calls, emails, letters and personal meetings. • Lead weekly Resume Meetings as well as engage in weekly sales meetings and prospecting efforts. • Work closely with the Sales Managers to ensure client satisfaction. • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client. • Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the property • Able to conduct hotel site inspections and client presentations. • Resourceful skills to provide contemporary set-ups, menus, and functions for groups. • Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events. • Ability to work with outside vendors to ensure client satisfaction for all events/groups. • Monitor convention activities on-site to ensure accurate and timely execution of convention arrangements. • Solicit affiliate business Perform other duties as assigned by the Director of Sales and Marketing.
PRIMARY OBJECTIVE OF POSITION: Primary responsibility is to generate rooms and banquet revenue for the hotel within the designated market(s) through goals set by the DOSM and DOS. The scope of the goals includes being an integral participant in the initiatives set forth for the Catering Sales Department, the Sales and Marketing Department and the hotel. RESPONSIBILITIES AND JOB DUTIES: -Maintain complete knowledge of all hotel services/features and hours of operation. -Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. -Maintain complete knowledge of computer according to specifications. -Access all functions of computer according to specifications. -Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift. -Handle inquiry calls according to departmental procedure. -Handle guest complaints by following instant pacification procedures ensuring guest satisfaction. -Promote positive relations with guests and employees. -Maintain high level of knowledge in reference to The Langham brand and philosophy. -Maintain high level of knowledge of the competition's product. -Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries. -Answer incoming phone calls in a pleasant manner, within two rings, using correct salutations and Langham telephone etiquette. -Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day. • Follow-up with in-house guest to ensure on-going service to the guest. • Attend departmental and hotel meetings as required. • Process paperwork to clients, other departments, etc., within a timely manner. Complete all assigned paperwork within a timely manner. • Conduct elevated site inspections throughout property. • Meet booking goals to achieve budget and crossover • Maximize revenue by selling all facets of the hotel. • Negotiates with clients to secure business travel room nights for the hotel. Works closely with reservations to ensure clients' needs are met for successful room night production. • Develops and implements sales activities within business travel market segment to achieve budgeted goals. • Presents proposals to achieve maximum profit while satisfying client needs. • Follows up on assigned sales leads in a timely manner. • Maintain complete knowledge of all hotel services/features and hours of operation. • Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other Langham properties. Schedule and host travel agent presentations to build existing and potential customers. • Participate in business review meetings, special events, sales blitzes, and sales meetings. • Is familiar with operations and standard of the Hotel's relevant computer systems for Opera and Delph. • Other duties as assigned such as assisting with client requests on reservations. • Maintain complete knowledge of computer according to specifications. • Promote positive relations with guests and employees. • Maintain high level of knowledge of the competition's product. • Maintain good relations with counterparts at competing hotels; promote all Langham Hotels whenever possible. • Meet solicitation and maintenance call requirements, make outside sales calls, and handle all incoming inquiries. • Complete all assigned paperwork within a timely manner. • Plan and prepare appointments for sales trips, follow up in a timely manner. • Entertain clients in all outlets as necessary. • Successfully complete the training/certification process for this position. • Build and maintain positive relations with LHG Sales Offices. • Participate in conference calls. • Actively participate in the Langham Pipeline lead referral program. • Ability to properly qualify an incoming lead using Master Connection Associates' sales strategies and effectively achieve scoring on a mystery shop call. • Handle account details so all pertinent aspects of solicitation and closing are complete and documented. • Coordinate various departments' participation in servicing accounts. • Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities. • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account. • Type contracts, letters, and reports. • Performs other duties as assigned by Supervisor. • Upon employment, all associates are required to fully comply with Langham Hotel rules and regulations for the safe and effective operation of the hotel's facilities.
Sep 17, 2021
Full time
PRIMARY OBJECTIVE OF POSITION: Primary responsibility is to generate rooms and banquet revenue for the hotel within the designated market(s) through goals set by the DOSM and DOS. The scope of the goals includes being an integral participant in the initiatives set forth for the Catering Sales Department, the Sales and Marketing Department and the hotel. RESPONSIBILITIES AND JOB DUTIES: -Maintain complete knowledge of all hotel services/features and hours of operation. -Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. -Maintain complete knowledge of computer according to specifications. -Access all functions of computer according to specifications. -Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift. -Handle inquiry calls according to departmental procedure. -Handle guest complaints by following instant pacification procedures ensuring guest satisfaction. -Promote positive relations with guests and employees. -Maintain high level of knowledge in reference to The Langham brand and philosophy. -Maintain high level of knowledge of the competition's product. -Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries. -Answer incoming phone calls in a pleasant manner, within two rings, using correct salutations and Langham telephone etiquette. -Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day. • Follow-up with in-house guest to ensure on-going service to the guest. • Attend departmental and hotel meetings as required. • Process paperwork to clients, other departments, etc., within a timely manner. Complete all assigned paperwork within a timely manner. • Conduct elevated site inspections throughout property. • Meet booking goals to achieve budget and crossover • Maximize revenue by selling all facets of the hotel. • Negotiates with clients to secure business travel room nights for the hotel. Works closely with reservations to ensure clients' needs are met for successful room night production. • Develops and implements sales activities within business travel market segment to achieve budgeted goals. • Presents proposals to achieve maximum profit while satisfying client needs. • Follows up on assigned sales leads in a timely manner. • Maintain complete knowledge of all hotel services/features and hours of operation. • Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. • Contacts customers in-house to promote good will and foster additional business, repeat bookings, or referrals to other Langham properties. Schedule and host travel agent presentations to build existing and potential customers. • Participate in business review meetings, special events, sales blitzes, and sales meetings. • Is familiar with operations and standard of the Hotel's relevant computer systems for Opera and Delph. • Other duties as assigned such as assisting with client requests on reservations. • Maintain complete knowledge of computer according to specifications. • Promote positive relations with guests and employees. • Maintain high level of knowledge of the competition's product. • Maintain good relations with counterparts at competing hotels; promote all Langham Hotels whenever possible. • Meet solicitation and maintenance call requirements, make outside sales calls, and handle all incoming inquiries. • Complete all assigned paperwork within a timely manner. • Plan and prepare appointments for sales trips, follow up in a timely manner. • Entertain clients in all outlets as necessary. • Successfully complete the training/certification process for this position. • Build and maintain positive relations with LHG Sales Offices. • Participate in conference calls. • Actively participate in the Langham Pipeline lead referral program. • Ability to properly qualify an incoming lead using Master Connection Associates' sales strategies and effectively achieve scoring on a mystery shop call. • Handle account details so all pertinent aspects of solicitation and closing are complete and documented. • Coordinate various departments' participation in servicing accounts. • Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities. • Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account. • Type contracts, letters, and reports. • Performs other duties as assigned by Supervisor. • Upon employment, all associates are required to fully comply with Langham Hotel rules and regulations for the safe and effective operation of the hotel's facilities.
PRIMARY OBJECTIVE OF POSITION: Primary responsibility is to generate banquet revenue for the hotel within the designated market(s) through goals set by the Director of Sales and Marketing. The scope of the goals includes being an integral participant in the initiatives set forth for the Catering Sales Department, the Sales and Marketing Department and the hotel. Goals include prospecting for new business, developing lasting relationships with current planners and developing new business opportunities. This individual works with the Director of Sales and Marketing on marketing initiatives designed to enhance The Langham, Chicago's positioning among social and corporate catering business. This position is also responsible for assisting with the detailing and servicing of groups booked by the sales department. RESPONSIBILITIES AND JOB DUTIES: -Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries. -Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day. -Plan and prepare appointments for site inspections, on-site appointments, outside sales calls and tradeshows. -Conduct necessary follow-up for above activities-documenting details in Delphi/Amadeus Advanced according to departmental standards. -Handle inquiry calls according to departmental procedure. -Introduce new initiatives and practices to elevate catering sales experience and offerings. -Identify new markets and develop solicitation strategies to introduce such markets to The Langham, Chicago. -Maintain complete knowledge of all hotel services/features and hours of operation. -Maintain complete knowledge of, and comply with, all hotel and departmental policies and procedures. -Maintain complete knowledge of computer according to specifications. -Access all functions of computer according to specifications. -Entertain clients, partners and vendors in all outlets as necessary. -Complete and process paperwork for clients, other departments, etc., within a timely manner. -Be aware of the overall set up and implementation of events and meetings. -Communicate with relevant departments to ensure proper servicing of accounts. -Contact and review all client details to ensure the successful execution and flow of contracted programs including but limited to: banquet event orders, food, beverage and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling. -Meet and greet clients as appropriate and oversee formal pre-con or informal needs review with appropriate hotel stakeholders, as requested by client. -Communicate with team and confirm details are correct and represent clients' expectation of the hotel. -Close out file by checking billing, room pick up, thank you letter, processing commissions, rebates, etc. -On an ongoing basis, review function book to maximize client flow and revenue optimization. -Weekly tracking of group room pick-up within a 90 day period-reporting status weekly to Director of Sales and Revenue Director. -Handle guest complaints by following instant pacification procedures ensuring guest satisfaction. -Promote positive relations with guests and employees. -Maintain high level of knowledge in reference to, The Langham, Chicago as well as The Langham brand and philosophy. -Maintain high level of knowledge of the competition's product. -Answer incoming phone calls in a pleasant manner, within two rings, using correct salutations and Langham telephone etiquette. -Attend departmental and hotel meetings as required. -Successfully complete the training/certification process for position. -Always book "smart" in respect to patterns. -Ensure financial successes of hotel by overseeing all bookings are profitable for entire hotel. -Additional responsibilities assigned by management.
Sep 15, 2021
Full time
PRIMARY OBJECTIVE OF POSITION: Primary responsibility is to generate banquet revenue for the hotel within the designated market(s) through goals set by the Director of Sales and Marketing. The scope of the goals includes being an integral participant in the initiatives set forth for the Catering Sales Department, the Sales and Marketing Department and the hotel. Goals include prospecting for new business, developing lasting relationships with current planners and developing new business opportunities. This individual works with the Director of Sales and Marketing on marketing initiatives designed to enhance The Langham, Chicago's positioning among social and corporate catering business. This position is also responsible for assisting with the detailing and servicing of groups booked by the sales department. RESPONSIBILITIES AND JOB DUTIES: -Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries. -Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day. -Plan and prepare appointments for site inspections, on-site appointments, outside sales calls and tradeshows. -Conduct necessary follow-up for above activities-documenting details in Delphi/Amadeus Advanced according to departmental standards. -Handle inquiry calls according to departmental procedure. -Introduce new initiatives and practices to elevate catering sales experience and offerings. -Identify new markets and develop solicitation strategies to introduce such markets to The Langham, Chicago. -Maintain complete knowledge of all hotel services/features and hours of operation. -Maintain complete knowledge of, and comply with, all hotel and departmental policies and procedures. -Maintain complete knowledge of computer according to specifications. -Access all functions of computer according to specifications. -Entertain clients, partners and vendors in all outlets as necessary. -Complete and process paperwork for clients, other departments, etc., within a timely manner. -Be aware of the overall set up and implementation of events and meetings. -Communicate with relevant departments to ensure proper servicing of accounts. -Contact and review all client details to ensure the successful execution and flow of contracted programs including but limited to: banquet event orders, food, beverage and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling. -Meet and greet clients as appropriate and oversee formal pre-con or informal needs review with appropriate hotel stakeholders, as requested by client. -Communicate with team and confirm details are correct and represent clients' expectation of the hotel. -Close out file by checking billing, room pick up, thank you letter, processing commissions, rebates, etc. -On an ongoing basis, review function book to maximize client flow and revenue optimization. -Weekly tracking of group room pick-up within a 90 day period-reporting status weekly to Director of Sales and Revenue Director. -Handle guest complaints by following instant pacification procedures ensuring guest satisfaction. -Promote positive relations with guests and employees. -Maintain high level of knowledge in reference to, The Langham, Chicago as well as The Langham brand and philosophy. -Maintain high level of knowledge of the competition's product. -Answer incoming phone calls in a pleasant manner, within two rings, using correct salutations and Langham telephone etiquette. -Attend departmental and hotel meetings as required. -Successfully complete the training/certification process for position. -Always book "smart" in respect to patterns. -Ensure financial successes of hotel by overseeing all bookings are profitable for entire hotel. -Additional responsibilities assigned by management.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. This person oversees the different functions of the food and beverage areas including but not limited to, banquets, Food and Beverage outlets and activation operations and all other F&B areas throughout the property at different times within the hotel. Responsibilities may include but are not limited to: -Supports and Manages the Banquets and Outlets Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities also include Convention Services (CS) Set Up and Banquet Beverage. -Supervise, Empower, Lead, Coach and Motivate the Banquet/CS team including supervisors, housemen, and servers toward achieving exceptional guest service results and complete associate engagement -Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. -Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications -Responsible for proactively reviewing staffing and equipment needs -Assist in overseeing the set-up of the rooms for meetings and banquets. Ensures equipment is in working order. -Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. -Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions -Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards -Supports and oversees all Food and Beverage outlets daily operations at the hotel, while working closely with other departments to ensure delivering an elevated guest experience. -Assists with the development of menu, pricing, beverage lists -Assist in developing long- and short-range financial objectives for the F&B Department consistent with property objectives to ensure maximum profitability. -Be part of the interview, hiring, training & development process of new and existing staff, including coaching and accountability conversations. -Knowledge and understanding of P&L. -Motivate, lead and keep staff informed of upcoming activities that will impact operations through effective communication and pre-shift meetings. -Provide regular recognition for exceptional performance, as well as timely counseling on an as needed basis. -Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Sep 15, 2021
Full time
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. This person oversees the different functions of the food and beverage areas including but not limited to, banquets, Food and Beverage outlets and activation operations and all other F&B areas throughout the property at different times within the hotel. Responsibilities may include but are not limited to: -Supports and Manages the Banquets and Outlets Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities also include Convention Services (CS) Set Up and Banquet Beverage. -Supervise, Empower, Lead, Coach and Motivate the Banquet/CS team including supervisors, housemen, and servers toward achieving exceptional guest service results and complete associate engagement -Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. -Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications -Responsible for proactively reviewing staffing and equipment needs -Assist in overseeing the set-up of the rooms for meetings and banquets. Ensures equipment is in working order. -Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. -Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions -Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards -Supports and oversees all Food and Beverage outlets daily operations at the hotel, while working closely with other departments to ensure delivering an elevated guest experience. -Assists with the development of menu, pricing, beverage lists -Assist in developing long- and short-range financial objectives for the F&B Department consistent with property objectives to ensure maximum profitability. -Be part of the interview, hiring, training & development process of new and existing staff, including coaching and accountability conversations. -Knowledge and understanding of P&L. -Motivate, lead and keep staff informed of upcoming activities that will impact operations through effective communication and pre-shift meetings. -Provide regular recognition for exceptional performance, as well as timely counseling on an as needed basis. -Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Ace Hotel Chicago seeks kind, curious and industrious humans to join our family. We live in the West Loop, in a building inspired by the ever-evolving design history of the city of Chicago and the heroes that emerged from it. We have 159 guest rooms, a giant blue geodesic dome, a ground floor restaurant, a top floor bar named Little Wild and an all-day cafe called Lovage. Now all we need is you. SUMMARY The Assistant Front Office Manager oversees front office operations and lead front office shifts to ensure profitability and control costs to meet Ace's standards of quality and ensure total guest satisfaction. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned. Ensure that staff report to work as scheduled. Inspect grooming and attire of staff and rectify any deficiencies. Review daily reports and resolve discrepancies with Accounting, including adjustments and charge backs. Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands. Assign work and duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. Maintain consistent knowledge of house accounts and arrivals/departures. Communicate with other departments in regards to room statuses Monitor the preparation of assignments, ensuring compliance to departmental standards. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Inspect all aspects of the front office and lobby environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies. Ensure all employees are fully trained in their job functions, assist with onboarding of new staff. Review par levels of supplies and equipment. Complete requisitions to replenish. Anticipate guests needs and promote positive guest relations through name recognition at all times. Monitor and handle guest complaints. Ensure that all staff closing duties are complete before staff sign out. Update Opera system with changes. Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs. Do monthly inventories of retail items Prepare and submit daily review hours worked for bi-weekly payroll. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Provide feedback to staff on their performance. Handle performance problems and coach/counsel employees according to hotel policy Attend hotel operational meetings as requested. Make sure staff is properly trained and continually reevaluate operations to maximize productivity. Follow up on outstanding operational and guest (internal & external) issues. Monitor guest feedback and adjust accordingly. Retrain staff based on Review Pro feedback and reporting. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Additional foreign language preferred. Prioritize and organize work assignments, have timely follow up and execution. Have superb time management skills. Maintain complete knowledge of all hotel services/features and hours of operation. Other language, mathematical, and reasoning abilities. Ability to comply with physical demands. Knowledge and understanding of Atelier & Ace Culture & initiatives Technologically sound with Microsoft Office applications. Ability to compute basic mathematical calculations. Flexible schedule required which includes weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Any combination of education and experience equivalent to graduation from a four year college is required. Computer program knowledge such as Word, Excel, OPERA. Minimum of 12 months of supervisory or management experience in a mid-size hotel is required.
Sep 15, 2021
Full time
Ace Hotel Chicago seeks kind, curious and industrious humans to join our family. We live in the West Loop, in a building inspired by the ever-evolving design history of the city of Chicago and the heroes that emerged from it. We have 159 guest rooms, a giant blue geodesic dome, a ground floor restaurant, a top floor bar named Little Wild and an all-day cafe called Lovage. Now all we need is you. SUMMARY The Assistant Front Office Manager oversees front office operations and lead front office shifts to ensure profitability and control costs to meet Ace's standards of quality and ensure total guest satisfaction. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned. Ensure that staff report to work as scheduled. Inspect grooming and attire of staff and rectify any deficiencies. Review daily reports and resolve discrepancies with Accounting, including adjustments and charge backs. Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands. Assign work and duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Conduct pre-shift meetings with staff and review all information pertinent to the day's business. Maintain consistent knowledge of house accounts and arrivals/departures. Communicate with other departments in regards to room statuses Monitor the preparation of assignments, ensuring compliance to departmental standards. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Inspect all aspects of the front office and lobby environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies. Ensure all employees are fully trained in their job functions, assist with onboarding of new staff. Review par levels of supplies and equipment. Complete requisitions to replenish. Anticipate guests needs and promote positive guest relations through name recognition at all times. Monitor and handle guest complaints. Ensure that all staff closing duties are complete before staff sign out. Update Opera system with changes. Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs. Do monthly inventories of retail items Prepare and submit daily review hours worked for bi-weekly payroll. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Provide feedback to staff on their performance. Handle performance problems and coach/counsel employees according to hotel policy Attend hotel operational meetings as requested. Make sure staff is properly trained and continually reevaluate operations to maximize productivity. Follow up on outstanding operational and guest (internal & external) issues. Monitor guest feedback and adjust accordingly. Retrain staff based on Review Pro feedback and reporting. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Additional foreign language preferred. Prioritize and organize work assignments, have timely follow up and execution. Have superb time management skills. Maintain complete knowledge of all hotel services/features and hours of operation. Other language, mathematical, and reasoning abilities. Ability to comply with physical demands. Knowledge and understanding of Atelier & Ace Culture & initiatives Technologically sound with Microsoft Office applications. Ability to compute basic mathematical calculations. Flexible schedule required which includes weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Any combination of education and experience equivalent to graduation from a four year college is required. Computer program knowledge such as Word, Excel, OPERA. Minimum of 12 months of supervisory or management experience in a mid-size hotel is required.
We are looking for a Kitchen Utility Worker to work in a university cafeteria environment! We're hiring immediately so apply now! Responsibilities: Prepare high-quality food items according to standardized recipes and instructions to meet production, delivery, and service schedules. Serve meals or prepare for delivery by using correct portioning, meet outlined standards, ensure that food is at the correct temperature, and is attractive and tasty. Tastes all prepared food items Responsible for records from area worked during service periods Assists in production planning, record keeping and reporting as required Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers Medical, dental, and vision insurance Offers accrued sick time Offers incentives for attendance and high performance Offers weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
Sep 15, 2021
Full time
We are looking for a Kitchen Utility Worker to work in a university cafeteria environment! We're hiring immediately so apply now! Responsibilities: Prepare high-quality food items according to standardized recipes and instructions to meet production, delivery, and service schedules. Serve meals or prepare for delivery by using correct portioning, meet outlined standards, ensure that food is at the correct temperature, and is attractive and tasty. Tastes all prepared food items Responsible for records from area worked during service periods Assists in production planning, record keeping and reporting as required Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers Medical, dental, and vision insurance Offers accrued sick time Offers incentives for attendance and high performance Offers weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
We are looking for Food Service Workers to work in a fast-paced university cafeteria environment! Come work in a dynamic, fast paced food service environment. We're hiring immediately. Apply now! Responsibilities Working independently or in a team to cook, prepare, serve, or transport food items Engaging with customers in a professional and courteous manner Clean and sanitize dishes, utensils, cooking equipment, or other items at the start or end of your shift Work on your feet, either stationary or constantly moving for the full shift Reaching, crouching, bending over, and other physically strenuous activities at times, as required by the immediate supervisor Comfortable working in a busy environment Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers medical, dental, and vision insurance Accrued sick time Incentives for attendance and high performance Weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
Sep 15, 2021
Full time
We are looking for Food Service Workers to work in a fast-paced university cafeteria environment! Come work in a dynamic, fast paced food service environment. We're hiring immediately. Apply now! Responsibilities Working independently or in a team to cook, prepare, serve, or transport food items Engaging with customers in a professional and courteous manner Clean and sanitize dishes, utensils, cooking equipment, or other items at the start or end of your shift Work on your feet, either stationary or constantly moving for the full shift Reaching, crouching, bending over, and other physically strenuous activities at times, as required by the immediate supervisor Comfortable working in a busy environment Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers medical, dental, and vision insurance Accrued sick time Incentives for attendance and high performance Weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
We are looking for Cooks to prepare high-quality food in a university setting. We're hiring immediately. Apply now! Responsibilities Working independently or in a team to cook and prepare food items according to recipes Tastes all prepared food items Cook items according to specified cook times to ensure they are safe for consumption Work on your feet, either stationary or constantly moving for the full shift Reaching, crouching, bending over Comfortable working in a busy environment Clean and sanitize workstation and maintains orderly work area Set up and break down the food station Follow required dress code Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers medical, dental, and vision insurance Accrued sick time Incentives for attendance and high performance Weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
Sep 15, 2021
Full time
We are looking for Cooks to prepare high-quality food in a university setting. We're hiring immediately. Apply now! Responsibilities Working independently or in a team to cook and prepare food items according to recipes Tastes all prepared food items Cook items according to specified cook times to ensure they are safe for consumption Work on your feet, either stationary or constantly moving for the full shift Reaching, crouching, bending over Comfortable working in a busy environment Clean and sanitize workstation and maintains orderly work area Set up and break down the food station Follow required dress code Benefits of Working with Bluecrew (W2 status!) Hiring Immediately! No resume required, apply in 15 minutes Eligible for overtime Offers medical, dental, and vision insurance Accrued sick time Incentives for attendance and high performance Weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more!
Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities - Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods. - Maintains regular and punctual attendance
Sep 12, 2021
Full time
Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities - Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains a clean and organized workspace so that partners can locate resources and product as needed. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods. - Maintains regular and punctual attendance
Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. - Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. - Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. - Utilizes operational tools to achieve operational excellence during the shift. - Maintains regular and punctual attendance
Sep 12, 2021
Full time
Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. - Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. - Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. - Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. - Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. - Utilizes operational tools to achieve operational excellence during the shift. - Maintains regular and punctual attendance
Our client is a leading provider of concierge services throughout the US and headquartered in Chicago. They are currently looking for a Concierge to work within a high profile real estate client of theirs. The ideal candidate will possess a strong work ethic, excellent people skills, be self-motivated and have experience within catering and event assistance. This is a temporary role going through March. Key Responsibilities: Manage reservations desk, conference center set up and reservation, arrange catering, and ensure facilities run smoothly Develop strong relationships with building management staff to plan events, tenant mixers and charities Arrange restaurant reservations, concert tickets, and car service Prepare monthly newsletters and serve as an informational resource Requirements: Must have two plus years of experience in concierge, hotel, catering or conference work Flexible work schedule Strong organization skills Ability to think on your feet Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
Sep 12, 2021
Full time
Our client is a leading provider of concierge services throughout the US and headquartered in Chicago. They are currently looking for a Concierge to work within a high profile real estate client of theirs. The ideal candidate will possess a strong work ethic, excellent people skills, be self-motivated and have experience within catering and event assistance. This is a temporary role going through March. Key Responsibilities: Manage reservations desk, conference center set up and reservation, arrange catering, and ensure facilities run smoothly Develop strong relationships with building management staff to plan events, tenant mixers and charities Arrange restaurant reservations, concert tickets, and car service Prepare monthly newsletters and serve as an informational resource Requirements: Must have two plus years of experience in concierge, hotel, catering or conference work Flexible work schedule Strong organization skills Ability to think on your feet Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
Eagerly hiring in the Northwest, Western and Northern Suburbs: Waukegan, Evanston, St. Charles, Schaumburg, Chicago and Lombard. Be a part of the Hotel Staffing Solution: Housekeeping, Kitchen and now rebuilding Banquet teams! Chicago , IL Hotel Staffing Solutions is passionate about providing clean, friendly, efficient and well-served hospitality experiences. We deliver consistent hours, flexible schedules and weekly pay. Chicago is opening up and bookings keep doubling for our partner hotels. Hotel Staffing is hiring hard-working and dependable individuals. Full-Time and Part-Time positions available upon request. Housekeeping (Room Attendant, Houseman, Laundry Attendant) Kitchen (Cook: Prep & Line, Steward/Busser, Dish Washer) Banquet (Set up, Server, Bartender) Requirements: Six months experience in hospitality preferred. Reliable transportation. Follow all proper health, sanitation, and safety guidelines. A positive attitude!
Sep 11, 2021
Full time
Eagerly hiring in the Northwest, Western and Northern Suburbs: Waukegan, Evanston, St. Charles, Schaumburg, Chicago and Lombard. Be a part of the Hotel Staffing Solution: Housekeeping, Kitchen and now rebuilding Banquet teams! Chicago , IL Hotel Staffing Solutions is passionate about providing clean, friendly, efficient and well-served hospitality experiences. We deliver consistent hours, flexible schedules and weekly pay. Chicago is opening up and bookings keep doubling for our partner hotels. Hotel Staffing is hiring hard-working and dependable individuals. Full-Time and Part-Time positions available upon request. Housekeeping (Room Attendant, Houseman, Laundry Attendant) Kitchen (Cook: Prep & Line, Steward/Busser, Dish Washer) Banquet (Set up, Server, Bartender) Requirements: Six months experience in hospitality preferred. Reliable transportation. Follow all proper health, sanitation, and safety guidelines. A positive attitude!
Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met Trains, motivates, mentors and organizes team members Purchases supplies, beverages and equipment per the direction of the QSR General Manager Monitors inventory, checks orders and distributes supplies as needed throughout the department Manages transactions and ensures accurate accounting Records shift notes and assists with administrative duties such as scheduling when needed Ensures department complies with all quality, health, safety and sanitation standards Documents, investigates and resolves guest incidents Performs other duties as required or assigned Qualifications High school graduate or equivalent; post-secondary degree preferred 2+ years of lead or supervisory experience in food service Math skills and ability to handle money accurately Knowledge of steps of service Excellent communication and problem-solving skills Knowledge of coffee and coffee production Knowledge of Italian cuisine and beverage preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information Benefits And Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Sep 09, 2021
Full time
Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met Trains, motivates, mentors and organizes team members Purchases supplies, beverages and equipment per the direction of the QSR General Manager Monitors inventory, checks orders and distributes supplies as needed throughout the department Manages transactions and ensures accurate accounting Records shift notes and assists with administrative duties such as scheduling when needed Ensures department complies with all quality, health, safety and sanitation standards Documents, investigates and resolves guest incidents Performs other duties as required or assigned Qualifications High school graduate or equivalent; post-secondary degree preferred 2+ years of lead or supervisory experience in food service Math skills and ability to handle money accurately Knowledge of steps of service Excellent communication and problem-solving skills Knowledge of coffee and coffee production Knowledge of Italian cuisine and beverage preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information Benefits And Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Bartender Job Summary and Mission This position contributes to success of Roastery & Reserve by being a global brand ambassador, through beer, wine, and craft cocktail service. Master sculptors of liquid craft, they honor ingredients & process with every pour. Pioneers of beverage innovation, bartenders meticulously fuse craft cocktails together by thoughtfully spotlighting Reserve coffees. By showcasing their passion for service and commitment to craft, bartenders bring the Roastery & Reserve Experience uniquely to life. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks - Prepares alcohol and/or non-alcohol beverages for bar customers - Demonstrates calm demeanor and ability to thrive in ambiguous situations, and during periods of high volume or unusual events. - Delivers exceptional customer service to all customers leading with customer connection and seeking to discover and respond to customer needs - Serves as mixology expert and shares the story of mixology and Princi to provide exceptional knowledge of food and beverage menu items including ideal pairings - Mix ingredients to prepare cocktails according to recipes - Peel, slice and pit fruit for garnishing drinks - Restock and replenish bar inventory and supplies - Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages - Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standards - Follows health, safety and sanitation guidelines for all products - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security - Contributes to positive team environment. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods - Maintains regular and consistent attendance and punctuality
Sep 07, 2021
Full time
Bartender Job Summary and Mission This position contributes to success of Roastery & Reserve by being a global brand ambassador, through beer, wine, and craft cocktail service. Master sculptors of liquid craft, they honor ingredients & process with every pour. Pioneers of beverage innovation, bartenders meticulously fuse craft cocktails together by thoughtfully spotlighting Reserve coffees. By showcasing their passion for service and commitment to craft, bartenders bring the Roastery & Reserve Experience uniquely to life. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks - Prepares alcohol and/or non-alcohol beverages for bar customers - Demonstrates calm demeanor and ability to thrive in ambiguous situations, and during periods of high volume or unusual events. - Delivers exceptional customer service to all customers leading with customer connection and seeking to discover and respond to customer needs - Serves as mixology expert and shares the story of mixology and Princi to provide exceptional knowledge of food and beverage menu items including ideal pairings - Mix ingredients to prepare cocktails according to recipes - Peel, slice and pit fruit for garnishing drinks - Restock and replenish bar inventory and supplies - Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages - Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standards - Follows health, safety and sanitation guidelines for all products - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security - Contributes to positive team environment. - Recognizes and reinforces individual and team accomplishments by using existing organizational methods - Maintains regular and consistent attendance and punctuality
Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For® list year after year. With more than 40,000 staff members across almost 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our fun, people-centered culture offers something for everyone. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities. #LifeatCheesecake #soCheesecake
Sep 06, 2021
Full time
Since 1978, we've been known for our legendary cheesecakes, upscale casual hospitality and fresh-from-scratch menu, but we're most proud of being named to the Fortune 100 Best Companies to Work For® list year after year. With more than 40,000 staff members across almost 300 restaurants - including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts - our fun, people-centered culture offers something for everyone. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities. #LifeatCheesecake #soCheesecake
Local Applicants ONLY - Chicago, IL. University Club of Chicago is seeking a results-driven Group Sales Manager to join a dynamic and fast-forward Reservations team. The ideal candidate must have a minimum of two years of luxury upscale hotel/catering sales management, wedding, social, and corporate banquet business. The candidate must be extremely organized, personable, and enthusiastic, with excellent written and verbal communication skills, as well as creative and detail-oriented. Essential Job Functions · Continually explores and contacts potential new sales sources as permitted by the Club's by-laws. · Implements ongoing sales campaign to alert members and their guests to the Club's guest room operations and capabilities. · Maintain close relationships with contacts via luncheons, office deliveries (as appropriate through Covid), etc. · Helps members/guests arrange guest room blocks and promote the services of the Club available to their guests. · Promptly follows-up on all customer needs and inquiries in an efficient and professional manner · Coordinate and communicate detailed information that is helpful to support departments (i.e.: group arrivals/departures, VIP's, transportation arrangements, agendas, amenities, gift bags, timelines, etc.) · Maintains current and accurate files for all group blocks. · Conducts research in the marketplace to effectively capitalize on our strengths and competitor's weakness · Assist the Director of Sales and Marketing with special projects as assigned. · Inform the Director of Sales and Marketing of all challenges while planning group blocks/ reservations · Acts as a greeter to planners/members hosting group blocks Job Qualifications College degree preferred Minimum two years hotel or private club guest room sales experience Requires highly developed customer service skills Must be knowledgeable of general sales techniques Requires strong and effective sales skills Excellent communication (written and verbal) skills
Sep 03, 2021
Full time
Local Applicants ONLY - Chicago, IL. University Club of Chicago is seeking a results-driven Group Sales Manager to join a dynamic and fast-forward Reservations team. The ideal candidate must have a minimum of two years of luxury upscale hotel/catering sales management, wedding, social, and corporate banquet business. The candidate must be extremely organized, personable, and enthusiastic, with excellent written and verbal communication skills, as well as creative and detail-oriented. Essential Job Functions · Continually explores and contacts potential new sales sources as permitted by the Club's by-laws. · Implements ongoing sales campaign to alert members and their guests to the Club's guest room operations and capabilities. · Maintain close relationships with contacts via luncheons, office deliveries (as appropriate through Covid), etc. · Helps members/guests arrange guest room blocks and promote the services of the Club available to their guests. · Promptly follows-up on all customer needs and inquiries in an efficient and professional manner · Coordinate and communicate detailed information that is helpful to support departments (i.e.: group arrivals/departures, VIP's, transportation arrangements, agendas, amenities, gift bags, timelines, etc.) · Maintains current and accurate files for all group blocks. · Conducts research in the marketplace to effectively capitalize on our strengths and competitor's weakness · Assist the Director of Sales and Marketing with special projects as assigned. · Inform the Director of Sales and Marketing of all challenges while planning group blocks/ reservations · Acts as a greeter to planners/members hosting group blocks Job Qualifications College degree preferred Minimum two years hotel or private club guest room sales experience Requires highly developed customer service skills Must be knowledgeable of general sales techniques Requires strong and effective sales skills Excellent communication (written and verbal) skills
Peet's Company OverviewFor 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better - a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values - Mastery, Passion, Authenticity, Community, Ownership, and Growth - guide us on this journey.We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.Peet's is currently seeking passionate Baristas. Our Baristas possess an unwavering commitment to mastery by ensuring unequaled quality and service. They focus on engaging with our customers, delivering the Peet's brand and keeping up the daily coffeebar functions.What Does it take to be a Successful Barista?In addition to modeling Peet's culture and values and following policies and procedures, principal responsibilities include, but are not limited to:Delivers Engaging Customer ServiceWelcomes customers to store, engaging with them throughout their store experience.Determines customer needs by asking questions and sharing product knowledge.Demonstrates that customers come first by serving them with a sense of urgency.Delivers Operational ExcellenceProvides consistent quality in the preparation of drinks and brewing of coffee and tea.Participates actively in training to learn new and promotional products. Continually works to expand product knowledge of coffee and tea.Maintains a clean and well-stocked store.The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.The Ideal Candidate will:Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.Exhibit a strong focus on quality with an interest in learning more about coffee.Be extremely reliable and punctual.Enjoy working in a team-environment and building great relationships with their coworkers.Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.Have the ability to perform various physical tasksduring the work shift. Click here to review the Physical Requirements for Retail Roles.What Benefits do Baristas Receive?At Peet's we hire the best people and are committed to supporting our employees and rewarding them for their work. That's one of the reasons we offer the following benefits:Within1-3 months as a Peet's Team Member you will have the opportunity to become a certified Barista and receive a pay increase401(k) plan, with generous matching (must be 18 years old to qualify)Full medical, dental and vision insurance to employees who work 21 or more hours per week (following completion of 500 hours of work)Paid vacation (accrual following completion of 500 hours of work)Flexible scheduleFree coffee and fresh baked goods as well as an employee discountOpportunities for growth and advancementOur Commitment to the CommunityBeyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn't stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans aregrown, lending hands and knowledge to make life and coffee better.Peet's is proud to be an Equal Opportunity Employer For more information about our craft and who we are please visit our website. We look forward to hearing from you!Restaurant | restaurant manager | manager | restaurant job | restaurant employment | restaurant careers | restaurant management jobs | restaurant manager jobs | Restaurant manager careers | restaurant management job | restaurant management jobs | Restaurant manager career | Full Service Restaurant | restaurant manager | restaurant managers | cashiering | assistant manager | cash handling | FOH manager | coffee | restaurant jobs | assistant general manager | restaurant management | restaurant management careers | restaurant management | manager | kitchen manager | full service | assistant manager | casual full service | assistant general manager |assistant restaurant manager | general manager | managers | restaurant managers | restaurants | restaurant |casual quick serve | catering | shift manager | QSR | quick serve | Espresso| coffee | barista |
Sep 02, 2021
Full time
Peet's Company OverviewFor 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better - a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values - Mastery, Passion, Authenticity, Community, Ownership, and Growth - guide us on this journey.We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup.Peet's is currently seeking passionate Baristas. Our Baristas possess an unwavering commitment to mastery by ensuring unequaled quality and service. They focus on engaging with our customers, delivering the Peet's brand and keeping up the daily coffeebar functions.What Does it take to be a Successful Barista?In addition to modeling Peet's culture and values and following policies and procedures, principal responsibilities include, but are not limited to:Delivers Engaging Customer ServiceWelcomes customers to store, engaging with them throughout their store experience.Determines customer needs by asking questions and sharing product knowledge.Demonstrates that customers come first by serving them with a sense of urgency.Delivers Operational ExcellenceProvides consistent quality in the preparation of drinks and brewing of coffee and tea.Participates actively in training to learn new and promotional products. Continually works to expand product knowledge of coffee and tea.Maintains a clean and well-stocked store.The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.The Ideal Candidate will:Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.Exhibit a strong focus on quality with an interest in learning more about coffee.Be extremely reliable and punctual.Enjoy working in a team-environment and building great relationships with their coworkers.Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.Have the ability to perform various physical tasksduring the work shift. Click here to review the Physical Requirements for Retail Roles.What Benefits do Baristas Receive?At Peet's we hire the best people and are committed to supporting our employees and rewarding them for their work. That's one of the reasons we offer the following benefits:Within1-3 months as a Peet's Team Member you will have the opportunity to become a certified Barista and receive a pay increase401(k) plan, with generous matching (must be 18 years old to qualify)Full medical, dental and vision insurance to employees who work 21 or more hours per week (following completion of 500 hours of work)Paid vacation (accrual following completion of 500 hours of work)Flexible scheduleFree coffee and fresh baked goods as well as an employee discountOpportunities for growth and advancementOur Commitment to the CommunityBeyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn't stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans aregrown, lending hands and knowledge to make life and coffee better.Peet's is proud to be an Equal Opportunity Employer For more information about our craft and who we are please visit our website. We look forward to hearing from you!Restaurant | restaurant manager | manager | restaurant job | restaurant employment | restaurant careers | restaurant management jobs | restaurant manager jobs | Restaurant manager careers | restaurant management job | restaurant management jobs | Restaurant manager career | Full Service Restaurant | restaurant manager | restaurant managers | cashiering | assistant manager | cash handling | FOH manager | coffee | restaurant jobs | assistant general manager | restaurant management | restaurant management careers | restaurant management | manager | kitchen manager | full service | assistant manager | casual full service | assistant general manager |assistant restaurant manager | general manager | managers | restaurant managers | restaurants | restaurant |casual quick serve | catering | shift manager | QSR | quick serve | Espresso| coffee | barista |
ClubLife Concierge Sums up your new Role: The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells Communications Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc. Programming Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences Member Engagement Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc. New Member Onboarding Key focus on name recognition and connection with Warm Welcomes and Fond Farewells Day to Day: Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current Seat guests All the other stuff we do: Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal Conduct ourselves professionally and respectfully Work safely Attend daily line-up and participate as requested Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards We are open, flexible, and adaptable to take care of our Members and Guest changing needs Understand service recovery procedures for Member/Guests Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible We are ready to assume different responsibilities as needed and requested as an essential part of our jobs About you: Minimum of one-year experience in hospitality business or a similar role Service oriented mindset and be capable of making every guest feel valued A &lsquopeople person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience Strong communication skills verbal, written, phone, text, and social media communications Work well under pressure, coordinating multiple tasks at any given time Strong organizational skills and attention to detail Positive phone demeanor Exceptional listing skills Competent working with Microsoft Office Suite, including Word, Outlook, and Excel Adaptable to new technology Positive attitude and be willing to work as part of a team A multi-tasker, prioritizing time effectively
Aug 31, 2021
Full time
ClubLife Concierge Sums up your new Role: The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells Communications Communicate ClubLife through all channels, and take care of members needs as it relates to reservations, inquiries, preferences, etc. Programming Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences Member Engagement Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events, etc. New Member Onboarding Key focus on name recognition and connection with Warm Welcomes and Fond Farewells Day to Day: Direct Members and Guest to their destinations within the Club, provide business and concierge services to our Members, and be proactive in creating Magic Moments Inform Members and guests of Club services, features, upcoming events, room locations, and amenities both in person and over the phone Assist Members in providing information for and scheduling appointments and reservations for Club programs and services in accordance with Club standards Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services, owning the request from start to finish Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current Seat guests All the other stuff we do: Adhere to all company, club, and department standards of operations, policies, and procedures whether written or verbal Conduct ourselves professionally and respectfully Work safely Attend daily line-up and participate as requested Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards We are open, flexible, and adaptable to take care of our Members and Guest changing needs Understand service recovery procedures for Member/Guests Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible We are ready to assume different responsibilities as needed and requested as an essential part of our jobs About you: Minimum of one-year experience in hospitality business or a similar role Service oriented mindset and be capable of making every guest feel valued A &lsquopeople person with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience Strong communication skills verbal, written, phone, text, and social media communications Work well under pressure, coordinating multiple tasks at any given time Strong organizational skills and attention to detail Positive phone demeanor Exceptional listing skills Competent working with Microsoft Office Suite, including Word, Outlook, and Excel Adaptable to new technology Positive attitude and be willing to work as part of a team A multi-tasker, prioritizing time effectively
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: * Make safe and efficient deliveries from a Boston Market store location to customers within trade area * Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). * Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed * Responsible for the buffet set up at the client location according to Boston Market standards or customer request. * Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery * At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment * Load all delivery orders, up to 50 pounds, in the delivery vehicle * Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. * Miscellaneous tasks at the restaurant as needed * Primary Tasks are Catering related. * Cleaning delivery equipment * Inventory catering shelf * Assemble Market Boxes with set ups of 15 and 25 * Enter leads into computer system Job Requirements/Job Qualifications: * All drivers must be 18 years of age * Need access to reliable transportation to make deliveries * Own or be willing to purchase a working cell phone * Must be able to pass the Motor Vehicle Check requirements for Boston Market * Posses a valid drivers license and proof of insurance * Need to be able to work a flexible schedule * Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Aug 28, 2021
Full time
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: * Make safe and efficient deliveries from a Boston Market store location to customers within trade area * Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). * Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed * Responsible for the buffet set up at the client location according to Boston Market standards or customer request. * Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery * At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment * Load all delivery orders, up to 50 pounds, in the delivery vehicle * Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. * Miscellaneous tasks at the restaurant as needed * Primary Tasks are Catering related. * Cleaning delivery equipment * Inventory catering shelf * Assemble Market Boxes with set ups of 15 and 25 * Enter leads into computer system Job Requirements/Job Qualifications: * All drivers must be 18 years of age * Need access to reliable transportation to make deliveries * Own or be willing to purchase a working cell phone * Must be able to pass the Motor Vehicle Check requirements for Boston Market * Posses a valid drivers license and proof of insurance * Need to be able to work a flexible schedule * Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
We are looking for an experienced Cook to prepare food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. VALID FOOD HANDLER CERTIFICATION IS REQUIRED Duties will include, but are not limited to: • Preparing high-quality food items according to standardized recipes and instructions to meet production, delivery, and service schedules. • Serve meals or prepare for delivery by using correct portioning, meet outlined standards, ensure that food is at the correct temperature, and is attractive and tasty. • Tastes all prepared food items. • Uses established ticket collection procedures during service. • Responsible for records from area worked during service periods. • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards. • Operates and maintains kitchen equipment as instructed. • Assists in production planning, record keeping and reporting as required. • Assists in the ordering and receiving of all food and supplies as required. • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately. • Attends in-service and safety meetings. • Maintains good working relationships with coworkers, customers, administrators and managers. • Performs job safely while maintaining a clean, safe work environment. • Performs other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • Long sleeve chef coat • Black pants • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely • Facial hair, if any, groomed very well • NO jewelry • NO artificial nails, overlays, or nail polish (colored or clear) • NO false eyelashes WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
Aug 26, 2021
Full time
We are looking for an experienced Cook to prepare food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. VALID FOOD HANDLER CERTIFICATION IS REQUIRED Duties will include, but are not limited to: • Preparing high-quality food items according to standardized recipes and instructions to meet production, delivery, and service schedules. • Serve meals or prepare for delivery by using correct portioning, meet outlined standards, ensure that food is at the correct temperature, and is attractive and tasty. • Tastes all prepared food items. • Uses established ticket collection procedures during service. • Responsible for records from area worked during service periods. • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards. • Operates and maintains kitchen equipment as instructed. • Assists in production planning, record keeping and reporting as required. • Assists in the ordering and receiving of all food and supplies as required. • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately. • Attends in-service and safety meetings. • Maintains good working relationships with coworkers, customers, administrators and managers. • Performs job safely while maintaining a clean, safe work environment. • Performs other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • Long sleeve chef coat • Black pants • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely • Facial hair, if any, groomed very well • NO jewelry • NO artificial nails, overlays, or nail polish (colored or clear) • NO false eyelashes WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
Regional Sales Manager - Chicago ABOUT SEB PROFESSIONAL NORTH AMERICA You may not know, but our products are part of everyday life for everyone, even you. We're a small company that's big business. If you're looking to put your love of coffee to work, keep reading. If you're looking to solve problems and blaze trails in the coffee business, we would love to talk to you. What you'll do: Sell amazing coffee equipment to convenience stores, restaurants, hotels and other places people drink coffee away from home. Plan your day to optimize sourcing leads and calling on customers Plan and execute sales activities that will ensure sales objectives to customers Set demonstrations with potential customers to convert sales Properly demonstrate the features and benefits of all three brands: Curtis, Schaerer, and WMF Collaborate with other departments in pre-sales activities including marketing. Partner with third-party distributors and brokers on training and functionality of the equipment. Other duties as required In this role: People who are successful at SEB PROFESSIONAL are driven, focused, assertive and have limited patience for the status quo. If this sounds like you, we would love to see you apply and learn more about you! Do you have the following skills? 2-5 years of business-to-business sales with proven track record of meeting or exceeding sales targets. Strong persuasion, communication, presentation, and negotiation skills. Highly goal-oriented and accountable. Ability to work independently, self-starter, self-motivator. Prior knowledge of OEM sales or experience in the commercial hot beverage category is highly preferred. Working knowledge and functionality in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to learn additional software. Ability to travel up to 60%. This job does have some physical demands as well. Can you: Ability to travel up to 75% Extensive work on a computer and phone. Walking, sitting and driving are key components of the job as well. Ability to lift 25 lbs. Compensation & Benefits: What's in it for you? SEB PROFESSIONAL North America provides a competitive compensation package including health and welfare benefits, paid time off and a retirement savings program. In this role, compensation is a salary plus bonus plan. A car allowance is also part of the benefits package. What it's like to work here We are SEB PROFESSIONAL North America, the leader in high-end automated coffee and espresso machines. You may know us better by our brands: Schaerer, WMF, and Wilbur Curtis. Chances are you may have seen our products this morning at Dunkin' Donuts, Starbucks, or McDonald's on your morning coffee run. And we just keep growing, which is why we are looking for people like you to join this team. You have the autonomy to solve problems big and small. You may falter, but with the freedom to try comes the responsibility to course correct. Your big ideas, new thinking and passion for coffee fuel millions of people as they take on their day. We roll up our sleeves, bringing joy to coffee drinkers everywhere. Here, it's not just a cup of coffee it is countless hands building, thinking, and creating that sparks passion around the world.
Aug 26, 2021
Full time
Regional Sales Manager - Chicago ABOUT SEB PROFESSIONAL NORTH AMERICA You may not know, but our products are part of everyday life for everyone, even you. We're a small company that's big business. If you're looking to put your love of coffee to work, keep reading. If you're looking to solve problems and blaze trails in the coffee business, we would love to talk to you. What you'll do: Sell amazing coffee equipment to convenience stores, restaurants, hotels and other places people drink coffee away from home. Plan your day to optimize sourcing leads and calling on customers Plan and execute sales activities that will ensure sales objectives to customers Set demonstrations with potential customers to convert sales Properly demonstrate the features and benefits of all three brands: Curtis, Schaerer, and WMF Collaborate with other departments in pre-sales activities including marketing. Partner with third-party distributors and brokers on training and functionality of the equipment. Other duties as required In this role: People who are successful at SEB PROFESSIONAL are driven, focused, assertive and have limited patience for the status quo. If this sounds like you, we would love to see you apply and learn more about you! Do you have the following skills? 2-5 years of business-to-business sales with proven track record of meeting or exceeding sales targets. Strong persuasion, communication, presentation, and negotiation skills. Highly goal-oriented and accountable. Ability to work independently, self-starter, self-motivator. Prior knowledge of OEM sales or experience in the commercial hot beverage category is highly preferred. Working knowledge and functionality in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to learn additional software. Ability to travel up to 60%. This job does have some physical demands as well. Can you: Ability to travel up to 75% Extensive work on a computer and phone. Walking, sitting and driving are key components of the job as well. Ability to lift 25 lbs. Compensation & Benefits: What's in it for you? SEB PROFESSIONAL North America provides a competitive compensation package including health and welfare benefits, paid time off and a retirement savings program. In this role, compensation is a salary plus bonus plan. A car allowance is also part of the benefits package. What it's like to work here We are SEB PROFESSIONAL North America, the leader in high-end automated coffee and espresso machines. You may know us better by our brands: Schaerer, WMF, and Wilbur Curtis. Chances are you may have seen our products this morning at Dunkin' Donuts, Starbucks, or McDonald's on your morning coffee run. And we just keep growing, which is why we are looking for people like you to join this team. You have the autonomy to solve problems big and small. You may falter, but with the freedom to try comes the responsibility to course correct. Your big ideas, new thinking and passion for coffee fuel millions of people as they take on their day. We roll up our sleeves, bringing joy to coffee drinkers everywhere. Here, it's not just a cup of coffee it is countless hands building, thinking, and creating that sparks passion around the world.
Food Service Workers are responsible for serving food and maintaining the dining room areas. They will assemble and serve hot & cold foods, as well as assist in production of various cold foods for a diverse high volume food service operation. Duties will include, but are not limited to: • Assemble and deliver all food and supplies to their scheduled locations. • Log and maintain food temperatures. • Arrange tables and maintain dining rooms. • Arrange food, beverage and service items according to standards. • Serve food and beverages to guests. • Thoroughly clean dining rooms. • Return food and beverages, serving equipment and utensils to catering facility • Stock, clean, and maintain facilities and equipment • Ensure guests receive friendly, courteous service at all times. • Maintain in-depth knowledge of the complete menu and products on hand. • Maintain a clean and safe work environment. • Follow safety and sanitation policy and procedures at all times. • Performs other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • Long sleeve chef coat • Black pants • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely • Facial hair, if any, groomed very well • NO jewelry • NO artificial nails, overlays, or nail polish (colored or clear) • NO false eyelashes WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
Aug 26, 2021
Full time
Food Service Workers are responsible for serving food and maintaining the dining room areas. They will assemble and serve hot & cold foods, as well as assist in production of various cold foods for a diverse high volume food service operation. Duties will include, but are not limited to: • Assemble and deliver all food and supplies to their scheduled locations. • Log and maintain food temperatures. • Arrange tables and maintain dining rooms. • Arrange food, beverage and service items according to standards. • Serve food and beverages to guests. • Thoroughly clean dining rooms. • Return food and beverages, serving equipment and utensils to catering facility • Stock, clean, and maintain facilities and equipment • Ensure guests receive friendly, courteous service at all times. • Maintain in-depth knowledge of the complete menu and products on hand. • Maintain a clean and safe work environment. • Follow safety and sanitation policy and procedures at all times. • Performs other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • Long sleeve chef coat • Black pants • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely • Facial hair, if any, groomed very well • NO jewelry • NO artificial nails, overlays, or nail polish (colored or clear) • NO false eyelashes WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
We're hiring Utility Workers for general help in a food service setting. This role is responsible for maintaining dining room and kitchen work areas, and keeps equipment and utensils clean and orderly. Operates dishwasher, stocks, light cleaning/sweeping/mopping. Duties will include, but are not limited to: • Sweep and mop floors to comply with safety and sanitation standards. • Wash worktables, walls, refrigerators, meat blocks and other food prep surfaces. • Remove trash and place it into designated containers. • Steam clean or hose out garbage cans. • Transfer supplies and equipment between storage and work areas. • Assist with banquet tables and front of the house set up. • Restock beverages and snacks. • Assist with loading or unloading and delivering supplies and products. • Distribute supplies, utensils and portable equipment as needed • Comply with outlined sanitation and safety requirements. • Perform other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • White utility shirt • Black pants (no jeans or leggings) • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely. Facial hair, if any, groomed very well • Black Socks • NO jewelry • NO false eyelashes • NO artificial nails, overlays, or nail polish (colored or clear) WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
Aug 26, 2021
Full time
We're hiring Utility Workers for general help in a food service setting. This role is responsible for maintaining dining room and kitchen work areas, and keeps equipment and utensils clean and orderly. Operates dishwasher, stocks, light cleaning/sweeping/mopping. Duties will include, but are not limited to: • Sweep and mop floors to comply with safety and sanitation standards. • Wash worktables, walls, refrigerators, meat blocks and other food prep surfaces. • Remove trash and place it into designated containers. • Steam clean or hose out garbage cans. • Transfer supplies and equipment between storage and work areas. • Assist with banquet tables and front of the house set up. • Restock beverages and snacks. • Assist with loading or unloading and delivering supplies and products. • Distribute supplies, utensils and portable equipment as needed • Comply with outlined sanitation and safety requirements. • Perform other duties as assigned. Dress Code: • All uniform items must be clean and wrinkle-free • White utility shirt • Black pants (no jeans or leggings) • Black kitchen approved non-slip shoes (not tennis, gym, or dress shoes) • Black hat • All hair pulled back securely. Facial hair, if any, groomed very well • Black Socks • NO jewelry • NO false eyelashes • NO artificial nails, overlays, or nail polish (colored or clear) WORKERS MUST SIGN IN AND OUT WITH A MANAGER ON SITE TO BE PAID FOR YOUR TIME.
Looking for a reliable paycheck during Summer Break? We're looking for capable and hard-working individuals to be Food Service Workers for a variety of different local companies - this job is perfect for college students on break or someone who needs an entry-level job. Food Service Workers are responsible for serving food and maintaining the kitchen and dining room areas of local business. We have a variety of different jobs to choose from, with general responsibilities including assembling and serving hot & cold foods, as well as assisting in production of various cold foods for a diverse food service operation. Responsibilities may include: Assemble and deliver all food and supplies to their scheduled locations. Log and maintain food temperatures. Arrange tables and maintain dining rooms. Arrange food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly clean dining rooms. Return food and beverages, serving equipment and utensils to catering facility Stock, clean, and maintain facilities and equipment Ensure guests receive friendly, courteous service at all times. Maintain in-depth knowledge of the complete menu and products on hand. Maintain a clean and safe work environment. Follow safety and sanitation policy and procedures at all times. Performs other duties as assigned. Requirements may include: All uniform items must be clean and wrinkle-free Long sleeve chef/kitchen coat Black pants Non-slip shoes Benefits of Working with Bluecrew (W-2 status!) Hiring Immediately! No resume required, apply in 15 minutes Flexibility - no long-term commitment needed! Eligible for overtime Offers Medical, dental, and vision insurance Offers accrued sick time Offers incentives for attendance and high performance Offers weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more! With lots of different jobs to choose from, this is perfect for students who need a steady job for the summer months! Flexibility, reliability, and fair pay - you get it all!
Aug 26, 2021
Full time
Looking for a reliable paycheck during Summer Break? We're looking for capable and hard-working individuals to be Food Service Workers for a variety of different local companies - this job is perfect for college students on break or someone who needs an entry-level job. Food Service Workers are responsible for serving food and maintaining the kitchen and dining room areas of local business. We have a variety of different jobs to choose from, with general responsibilities including assembling and serving hot & cold foods, as well as assisting in production of various cold foods for a diverse food service operation. Responsibilities may include: Assemble and deliver all food and supplies to their scheduled locations. Log and maintain food temperatures. Arrange tables and maintain dining rooms. Arrange food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly clean dining rooms. Return food and beverages, serving equipment and utensils to catering facility Stock, clean, and maintain facilities and equipment Ensure guests receive friendly, courteous service at all times. Maintain in-depth knowledge of the complete menu and products on hand. Maintain a clean and safe work environment. Follow safety and sanitation policy and procedures at all times. Performs other duties as assigned. Requirements may include: All uniform items must be clean and wrinkle-free Long sleeve chef/kitchen coat Black pants Non-slip shoes Benefits of Working with Bluecrew (W-2 status!) Hiring Immediately! No resume required, apply in 15 minutes Flexibility - no long-term commitment needed! Eligible for overtime Offers Medical, dental, and vision insurance Offers accrued sick time Offers incentives for attendance and high performance Offers weekly pay and direct deposit to get paid fast Choose from flexible, short term jobs and recurring long term jobs that fit your schedule Manage your work through the Bluecrew app: find and accept jobs, clock-in/out, and more! With lots of different jobs to choose from, this is perfect for students who need a steady job for the summer months! Flexibility, reliability, and fair pay - you get it all!
