Ninety Nine Restaurant & Pub Team Members
Springfield, Massachusetts
HIRING DAY Tuesday, September 21 9:00 a.m. - 11:00 a.m. & 1:30 p.m. - 5:00 p.m. The Ninety Nine Restaurant & Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the Northeast. We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home. Full Time & Part Time Opportunities Available For: Prep Cook At Ninety Nine Restaurant & Pub we're always looking for great team members to show A Passion to Serve. In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits: Get Paid Quicker - We pay our team members weekly Growth Opportunities - Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members. Stability - We have some of the lowest manager & hourly turnover in the industry, that means the team you'll be a part of doesn't change nearly as often as other restaurants Better quality of life - no late night bar hours! Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift Paid Time Off - Earn vacation based upon company policy Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company 401(k) plan upon reaching 21 years of age. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY Ninety Nine Restaurant & Pub is an Equal Opportunity & E-Verify Employer Join the Ninety Nine (The 99 Restaurants) team today. We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, saute cook or grill cook kitchen experience in a high volume restaurant environment. #SourcingPro #9uv
Sep 22, 2021
Full time
HIRING DAY Tuesday, September 21 9:00 a.m. - 11:00 a.m. & 1:30 p.m. - 5:00 p.m. The Ninety Nine Restaurant & Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the Northeast. We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home. Full Time & Part Time Opportunities Available For: Prep Cook At Ninety Nine Restaurant & Pub we're always looking for great team members to show A Passion to Serve. In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits: Get Paid Quicker - We pay our team members weekly Growth Opportunities - Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members. Stability - We have some of the lowest manager & hourly turnover in the industry, that means the team you'll be a part of doesn't change nearly as often as other restaurants Better quality of life - no late night bar hours! Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift Paid Time Off - Earn vacation based upon company policy Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company 401(k) plan upon reaching 21 years of age. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY Ninety Nine Restaurant & Pub is an Equal Opportunity & E-Verify Employer Join the Ninety Nine (The 99 Restaurants) team today. We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, saute cook or grill cook kitchen experience in a high volume restaurant environment. #SourcingPro #9uv
Job Overview Do you have a passion for food and a craft for cooking? As a Line Cook at Red Lobster, your execution of our delicious recipes will contribute to the extraordinary dining experience that keep our guests coming back for more. The results of your work will allow our guests to "sea" food differently! What You Need to Succeed •The Willingness and Ability to Cross-Train and Work in Multiple Positions - We believe in the concept of ONE Kitchen, where your training and flexibility will enable you to become an expert in all Heart of House roles • Skills to Make the Grade - Multi-tasking, following recipes to create delicious dishes • Job Qualifications - Must be at least 18 years of age, any culinary education is a plus! • Perform the Physical Demands - Remain on your feet for several hours at a time, ability to lift and carry up to 45 pounds, withstand high temperature conditions, bend, kneel, and stoop BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
Sep 21, 2021
Full time
Job Overview Do you have a passion for food and a craft for cooking? As a Line Cook at Red Lobster, your execution of our delicious recipes will contribute to the extraordinary dining experience that keep our guests coming back for more. The results of your work will allow our guests to "sea" food differently! What You Need to Succeed •The Willingness and Ability to Cross-Train and Work in Multiple Positions - We believe in the concept of ONE Kitchen, where your training and flexibility will enable you to become an expert in all Heart of House roles • Skills to Make the Grade - Multi-tasking, following recipes to create delicious dishes • Job Qualifications - Must be at least 18 years of age, any culinary education is a plus! • Perform the Physical Demands - Remain on your feet for several hours at a time, ability to lift and carry up to 45 pounds, withstand high temperature conditions, bend, kneel, and stoop BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability . W ith seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement.
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the primary responsibility of the Poker Shift Manager to direct and supervise all personnel assigned to the Poker Room on a daily basis. The Poker Shift Manager is also responsible to investigate, mediate and resolve guest issues. The Poker Shift manager must have knowledge and have the ability of the Bravo Poker Watch and coordinate and run Poker Tournaments using Bravo Tournament Watch.POSITION RESPONSIBILITIES/DUTIES:⢠Assist in managing all day to day operations for the Poker Room department; by operating the department under his/her control during assigned shift in the most efficient manner possible through effective application and enforcement of company policies, the use of methods described in standard operating procedures and the use of sound management principals.⢠Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, and legal requirements.⢠Oversee assigned shift to ensure operations are meeting Massachusetts Gaming Regulations and Title 31 standards. Ensure the execution of games are within compliance of state and property regulations and policies, and Inform Surveillance and Massachusetts Gaming Commission (MGC) agents if tampering or cheating is suspected. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft⢠Monitor activity at Poker tables to including seating issues, game decisions, guest disputes, and suspicious activity to authority and escalate to Poker Manager if necessary.⢠Operate all aspects of Poker Watch software⢠Facilitate Poker Cage transactions⢠Review all Poker Room advertisements for accuracy, and assure they are prepared in a timely fashion for the magazines we do business with.⢠Protect the confidentiality of all company files and documents under their immediate control⢠Input player information into Patron Management software⢠Maintain a professional, friendly, and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations⢠Verify guest play time and issue comps⢠Other job related duties as requestedThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠Poker SupervisorEDUCATION and/or EXPERIENCE:Required:⢠Bachelor's Degree in Business, Hospitality, related field, or equivalent work experience⢠At least five (5) years of experience in Poker Management/Supervisory⢠At least three (3) years of experience in Poker dealing⢠Effectively communicate in English, in both written and oral formsPreferred:⢠Experience operating or facilitating a major poker tournament series⢠Bilingual, English as the primary or secondary language⢠Previous experience working in a similar resort settingCERTIFICATES, LICENSES, REGISTRATIONS:⢠MA Gaming License⢠Proof of eligibility to work in the United StatesKNOWLEDGE/SKILLS/ABILITIES:⢠Must be analytical, enthusiastic, motivated, self-directed, and team player⢠Possess basic math skills⢠Frontline entry level cage transactions including: cash exchanges, chip redemption/purchase, proper cash/chip handling, cashier exchange with fill and main banks, window check in/out.⢠Poker cage transactions including: Cage verification and identification procedures, table variances, miscellaneous disbursement forms⢠Must possess the ability to read and evaluate written material, maintain the physical and mental stamina to multi-task⢠Effective listening abilities with strong judgment skills; demonstrate a proactive style while maintaining professionalism in dealing with sensitive and confidential matters.⢠Possess computer proficiency working with software to include Internet, MS Word, MS Excel and Outlook⢠Ability to use office equipment such as copier, fax machine, telephone, and two way radio⢠Excellent customer service skills.⢠Interpersonal skills to effectively communicate with all business contacts.⢠Ability to effectively communicate in English, in both oral and written forms.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Sep 16, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the primary responsibility of the Poker Shift Manager to direct and supervise all personnel assigned to the Poker Room on a daily basis. The Poker Shift Manager is also responsible to investigate, mediate and resolve guest issues. The Poker Shift manager must have knowledge and have the ability of the Bravo Poker Watch and coordinate and run Poker Tournaments using Bravo Tournament Watch.POSITION RESPONSIBILITIES/DUTIES:⢠Assist in managing all day to day operations for the Poker Room department; by operating the department under his/her control during assigned shift in the most efficient manner possible through effective application and enforcement of company policies, the use of methods described in standard operating procedures and the use of sound management principals.⢠Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, and legal requirements.⢠Oversee assigned shift to ensure operations are meeting Massachusetts Gaming Regulations and Title 31 standards. Ensure the execution of games are within compliance of state and property regulations and policies, and Inform Surveillance and Massachusetts Gaming Commission (MGC) agents if tampering or cheating is suspected. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft⢠Monitor activity at Poker tables to including seating issues, game decisions, guest disputes, and suspicious activity to authority and escalate to Poker Manager if necessary.⢠Operate all aspects of Poker Watch software⢠Facilitate Poker Cage transactions⢠Review all Poker Room advertisements for accuracy, and assure they are prepared in a timely fashion for the magazines we do business with.⢠Protect the confidentiality of all company files and documents under their immediate control⢠Input player information into Patron Management software⢠Maintain a professional, friendly, and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations⢠Verify guest play time and issue comps⢠Other job related duties as requestedThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠Poker SupervisorEDUCATION and/or EXPERIENCE:Required:⢠Bachelor's Degree in Business, Hospitality, related field, or equivalent work experience⢠At least five (5) years of experience in Poker Management/Supervisory⢠At least three (3) years of experience in Poker dealing⢠Effectively communicate in English, in both written and oral formsPreferred:⢠Experience operating or facilitating a major poker tournament series⢠Bilingual, English as the primary or secondary language⢠Previous experience working in a similar resort settingCERTIFICATES, LICENSES, REGISTRATIONS:⢠MA Gaming License⢠Proof of eligibility to work in the United StatesKNOWLEDGE/SKILLS/ABILITIES:⢠Must be analytical, enthusiastic, motivated, self-directed, and team player⢠Possess basic math skills⢠Frontline entry level cage transactions including: cash exchanges, chip redemption/purchase, proper cash/chip handling, cashier exchange with fill and main banks, window check in/out.⢠Poker cage transactions including: Cage verification and identification procedures, table variances, miscellaneous disbursement forms⢠Must possess the ability to read and evaluate written material, maintain the physical and mental stamina to multi-task⢠Effective listening abilities with strong judgment skills; demonstrate a proactive style while maintaining professionalism in dealing with sensitive and confidential matters.⢠Possess computer proficiency working with software to include Internet, MS Word, MS Excel and Outlook⢠Ability to use office equipment such as copier, fax machine, telephone, and two way radio⢠Excellent customer service skills.⢠Interpersonal skills to effectively communicate with all business contacts.⢠Ability to effectively communicate in English, in both oral and written forms.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
MGM Resorts International
Springfield, Massachusetts
Location:Springfield, MassachusettsBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.It is the responsibility of the Special Events Representative to support and execute Casino and Entertainment events as well as monitor and help manage the guest experience on the gaming floor where applicable. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and proceduresPRINCIPAL DUTIES AND RESPONSIBLITIES:Maintaining a sound knowledge of the property's amenities, events and promotional activitiesMonitoring/directing guest traffic as they participate in events/promotions on or off the casino floorMaintaining an awareness of all promotional/enrollment kiosks on the casino floor, addressing any minor functionality concerns and reporting major issues to the Special Events ManagerGreeting guests that arrive via scheduled motorcoach and provide general support of the motorcoach programUsher/Ticket-Taker responsibilities for scheduled Entertainment events produced by MGM Springfield on or off propertyProtects the confidentiality of all company files and documents under immediate controlPerform other job-related duties as requestedSUPERVISION:This role has no supervisory responsibilityMINIMUM REQUIREMENTS:One (1) year of experience in a guest service roleEffectively communicate in English, both oral and written formsPREFERRED:Previous experience working in a similar resort setting.CERTIFICATIONS, LICENSES, REGISTRATIONS: Massachusetts Gaming Commission LicenseProof of eligibility to work in the United StatesKNOWLEDGE, SKILLS, AND ABILITIES: Excellent guest service skillsInterpersonal skills to effectively communicate with all business contacts.Professional appearance and demeanorWORKING CONDITIONS:Work hours may vary as this is a support role scheduled around property events. This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit
Sep 12, 2021
Full time
Location:Springfield, MassachusettsBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.It is the responsibility of the Special Events Representative to support and execute Casino and Entertainment events as well as monitor and help manage the guest experience on the gaming floor where applicable. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and proceduresPRINCIPAL DUTIES AND RESPONSIBLITIES:Maintaining a sound knowledge of the property's amenities, events and promotional activitiesMonitoring/directing guest traffic as they participate in events/promotions on or off the casino floorMaintaining an awareness of all promotional/enrollment kiosks on the casino floor, addressing any minor functionality concerns and reporting major issues to the Special Events ManagerGreeting guests that arrive via scheduled motorcoach and provide general support of the motorcoach programUsher/Ticket-Taker responsibilities for scheduled Entertainment events produced by MGM Springfield on or off propertyProtects the confidentiality of all company files and documents under immediate controlPerform other job-related duties as requestedSUPERVISION:This role has no supervisory responsibilityMINIMUM REQUIREMENTS:One (1) year of experience in a guest service roleEffectively communicate in English, both oral and written formsPREFERRED:Previous experience working in a similar resort setting.CERTIFICATIONS, LICENSES, REGISTRATIONS: Massachusetts Gaming Commission LicenseProof of eligibility to work in the United StatesKNOWLEDGE, SKILLS, AND ABILITIES: Excellent guest service skillsInterpersonal skills to effectively communicate with all business contacts.Professional appearance and demeanorWORKING CONDITIONS:Work hours may vary as this is a support role scheduled around property events. This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job. We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit
Text 35061 to to apply now! Be Honest who doesnt like to drive around in their car and listen to music while getting paid DAILY! Wed love for you to be a part of our team! Our Delivery Drivers are friendly, customer-service oriented individuals who offer a smile when delivering our pizzas in a safe and timely manner. Perks * MAKE UP TO $22 AN HOUR! * SEASONAL, LIMITED TIME, PART TIME, FULL TIME AVAILABLE * APPLY TODAY START TODAY! * CASH IN YOUR POCKET DAILY! * Mileage paid daily! * Tips paid daily! * Employee Perks program with discounts available for restaurants, car repairs, theme parks, groceries and much more! * Family Perx program where employees have access to discounted Telemedicine and Health Services! * Employee discounts on Pizza! * We work around your availability and your other job! * Highest paid hourly rate vs competitors * Career growth opportunities, we are opening 30 stores in the next 5 years!!! Driver Qualities: * Friendly * Outgoing * Fun * Customer service oriented Driver Requirements: * Valid Drivers License * Proof of Liability Insurance * Must be 18 Years or older Opportunity as a Delivery Driver: * Hourly + Tips (our drivers make $12-$25 per hour on average!) * Advancement opportunities Hoogland Foods Team Members enjoy flexible work schedules, wear jeans to work, meal discounts, paid training, and advancement opportunities. Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements). Hoogland Foods, LLC is looking for exceptional Drivers who want to be part of the fastest growing pizza company, Marcos Pizza! Our mission is to be everyones first choice for pizza. We have a genuine passion for making the perfect pizza while providing exceptional customer service. That is the Hoogland Foods Way.
Sep 12, 2021
Full time
Text 35061 to to apply now! Be Honest who doesnt like to drive around in their car and listen to music while getting paid DAILY! Wed love for you to be a part of our team! Our Delivery Drivers are friendly, customer-service oriented individuals who offer a smile when delivering our pizzas in a safe and timely manner. Perks * MAKE UP TO $22 AN HOUR! * SEASONAL, LIMITED TIME, PART TIME, FULL TIME AVAILABLE * APPLY TODAY START TODAY! * CASH IN YOUR POCKET DAILY! * Mileage paid daily! * Tips paid daily! * Employee Perks program with discounts available for restaurants, car repairs, theme parks, groceries and much more! * Family Perx program where employees have access to discounted Telemedicine and Health Services! * Employee discounts on Pizza! * We work around your availability and your other job! * Highest paid hourly rate vs competitors * Career growth opportunities, we are opening 30 stores in the next 5 years!!! Driver Qualities: * Friendly * Outgoing * Fun * Customer service oriented Driver Requirements: * Valid Drivers License * Proof of Liability Insurance * Must be 18 Years or older Opportunity as a Delivery Driver: * Hourly + Tips (our drivers make $12-$25 per hour on average!) * Advancement opportunities Hoogland Foods Team Members enjoy flexible work schedules, wear jeans to work, meal discounts, paid training, and advancement opportunities. Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements). Hoogland Foods, LLC is looking for exceptional Drivers who want to be part of the fastest growing pizza company, Marcos Pizza! Our mission is to be everyones first choice for pizza. We have a genuine passion for making the perfect pizza while providing exceptional customer service. That is the Hoogland Foods Way.
MGM Resorts International
Springfield, Massachusetts
Location:Springfield, MassachusettsPOSITION SUMMARY:It is the responsibility of the Table Games Dealer to perform the act of dealing table games while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Deal one or more Game Types proficiently; including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variationsProtect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchange cash or markers for chips; collect losing bets, pays winning bets, and collect commission based on game dealtCommunicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the gameNotify supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisorVerbalize player instructions, card totals, results or any other information as required in the procedures of each gameMaintain a helpful and courteous atmosphere on the gamePromote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries; resolve guest complaints within scope of authority; otherwise refer the matter to managementNotify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Able to effectively communicate in English, in both written and verbal formsAbility to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentialityAbility to multi-task and work well in a fast paced, team-oriented environmentExcellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detailEffective listening abilities with strong judgment skillsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:High school diploma or equivalentOne (1) year dealing multiple table games experience working in a similar resort settingWork varied shifts, to include weekends and holidaysPREFERRED:Six (6) months of dealing multiple table games experienceBilingual
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARY:It is the responsibility of the Table Games Dealer to perform the act of dealing table games while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Deal one or more Game Types proficiently; including Blackjack, Baccarat, Roulette, Craps, Specialty Games (Poker), and variationsProtect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchange cash or markers for chips; collect losing bets, pays winning bets, and collect commission based on game dealtCommunicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the gameNotify supervisor immediately of all mistakes or claims and makes resolution only at the direction of the supervisorVerbalize player instructions, card totals, results or any other information as required in the procedures of each gameMaintain a helpful and courteous atmosphere on the gamePromote and maintain the highest level of service to all guests while staying alert to their needs and respond effectively to guest inquiries; resolve guest complaints within scope of authority; otherwise refer the matter to managementNotify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Able to effectively communicate in English, in both written and verbal formsAbility to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentialityAbility to multi-task and work well in a fast paced, team-oriented environmentExcellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detailEffective listening abilities with strong judgment skillsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:High school diploma or equivalentOne (1) year dealing multiple table games experience working in a similar resort settingWork varied shifts, to include weekends and holidaysPREFERRED:Six (6) months of dealing multiple table games experienceBilingual
MGM Resorts International
Springfield, Massachusetts
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Apprentice Bartender to support the Bartender by ensuring his/her outlet is clean, organized, and properly stocked at all times and to service guests in a courteous, timely, and professional manner as needed. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.POSITION RESPONSIBILITIES/DUTIES:⢠Cleans all equipment, tools, and supplies; polishes glassware; and ensures equipment is in good working order.⢠Ensures proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.⢠Delivers orders from warehouse to bars as assigned.⢠Maintains the cleanliness, sanitation, and appearance of the bar area(s).⢠Performs all opening and closing duties, based upon shift assignment.⢠Completes tasks which include: checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature/chemical levels of refrigeration units, glass wash machine, and sanitation buckets.⢠When bartending, rings beverages that are poured or served and follows all cash handling procedures.⢠Promotes and maintains the highest level of service to all guests while staying alert to their needs, and responds effectively to guest inquiries.⢠Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Apprentice Bartender to support the Bartender by ensuring his/her outlet is clean, organized, and properly stocked at all times and to service guests in a courteous, timely, and professional manner as needed. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.POSITION RESPONSIBILITIES/DUTIES:⢠Cleans all equipment, tools, and supplies; polishes glassware; and ensures equipment is in good working order.⢠Ensures proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.⢠Delivers orders from warehouse to bars as assigned.⢠Maintains the cleanliness, sanitation, and appearance of the bar area(s).⢠Performs all opening and closing duties, based upon shift assignment.⢠Completes tasks which include: checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature/chemical levels of refrigeration units, glass wash machine, and sanitation buckets.⢠When bartending, rings beverages that are poured or served and follows all cash handling procedures.⢠Promotes and maintains the highest level of service to all guests while staying alert to their needs, and responds effectively to guest inquiries.⢠Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
MGM Resorts International
Springfield, Massachusetts
Location:Springfield, MassachusettsPOSITION SUMMARYnIt is the responsibility of the Cage Shift Manager to provide overall management of personnel and daily operations of the Casino Cage during assigned shifts while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the MGM Springfield Mission Statement.n nnPOSITION RESPONSIBILITIES/DUTIES:n⢠Manages operations of the Casino Cage during assigned shift.n⢠Assist in Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company and department policies, and legal requirements.n⢠Maintains Cage bankroll during assigned shifts. n⢠Supervises collection efforts and safeguards the company's assets. n⢠Advises senior management of major Cage exceptions.n⢠Develops and conducts ongoing Title 31 training in all applicable areas and ensures compliance by all team members.n⢠Monitors all operational areas for efficiency and effectiveness and makes recommendations for automation, where possible.n⢠Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.n⢠Oversee guest complaints and escalate as necessary. n⢠Other job related duties as requestednnnThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.nnnSUPERVISORY RESPONSIBILITIES:n⢠Cage Shift SupervisorsnnnnnnEDUCATION and/or EXPERIENCE:nnRequired:n⢠Bachelor's Degree in Accounting, Finance, or related field, or equivalent work experiencen⢠At least five (5) years of experience in a Casino Cage, with at least two (2) years supervisory/management experiencen⢠Effectively communicate in English, in both written and oral formsnnnPreferred:n⢠Bilingual, English as the primary or secondary languagen⢠Previous experience working in a similar resort settingnnnnnnCERTIFICATES, LICENSES, REGISTRATIONS:n⢠MA Gaming License n⢠Proof of eligibility to work in the United StatesnnnnKNOWLEDGE/SKILLS/ABILITIES:n⢠Knowledge of accounting, gaming and regulatory requirements related to cage operations, including Title 31.n⢠Proficiency in mathematical computations, including addition, subtraction, multiplication and division.n⢠Experience in multi-tasking of projects and project management. n⢠Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project. n⢠Excellent customer service skills.n⢠Interpersonal skills to effectively communicate with all business contacts.n⢠Ability to effectively communicate in English, in both oral and written forms.nnnnnWORK SCHEDULE/HOURS:n⢠Regular scheduled hours : Work Days: Varies Hours: Variesn⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARYnIt is the responsibility of the Cage Shift Manager to provide overall management of personnel and daily operations of the Casino Cage during assigned shifts while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the MGM Springfield Mission Statement.n nnPOSITION RESPONSIBILITIES/DUTIES:n⢠Manages operations of the Casino Cage during assigned shift.n⢠Assist in Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company and department policies, and legal requirements.n⢠Maintains Cage bankroll during assigned shifts. n⢠Supervises collection efforts and safeguards the company's assets. n⢠Advises senior management of major Cage exceptions.n⢠Develops and conducts ongoing Title 31 training in all applicable areas and ensures compliance by all team members.n⢠Monitors all operational areas for efficiency and effectiveness and makes recommendations for automation, where possible.n⢠Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.n⢠Oversee guest complaints and escalate as necessary. n⢠Other job related duties as requestednnnThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.nnnSUPERVISORY RESPONSIBILITIES:n⢠Cage Shift SupervisorsnnnnnnEDUCATION and/or EXPERIENCE:nnRequired:n⢠Bachelor's Degree in Accounting, Finance, or related field, or equivalent work experiencen⢠At least five (5) years of experience in a Casino Cage, with at least two (2) years supervisory/management experiencen⢠Effectively communicate in English, in both written and oral formsnnnPreferred:n⢠Bilingual, English as the primary or secondary languagen⢠Previous experience working in a similar resort settingnnnnnnCERTIFICATES, LICENSES, REGISTRATIONS:n⢠MA Gaming License n⢠Proof of eligibility to work in the United StatesnnnnKNOWLEDGE/SKILLS/ABILITIES:n⢠Knowledge of accounting, gaming and regulatory requirements related to cage operations, including Title 31.n⢠Proficiency in mathematical computations, including addition, subtraction, multiplication and division.n⢠Experience in multi-tasking of projects and project management. n⢠Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project. n⢠Excellent customer service skills.n⢠Interpersonal skills to effectively communicate with all business contacts.n⢠Ability to effectively communicate in English, in both oral and written forms.nnnnnWORK SCHEDULE/HOURS:n⢠Regular scheduled hours : Work Days: Varies Hours: Variesn⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Location:Springfield, MassachusettsPosition SummaryIt is the primary responsibility of the High Volume Host Person to greet and seat guests and assist Food Servers, Bus Persons, and Food Service Runners related to guest contact and table information. All duties are to be performed in accordance with departmental and property policies, practices, and procedures, as well as operational service standards.Essential Functions and TasksMaintains positive guest relations at all times, including greeting guests with eye contact and a smile and wishing guests a fond farewell as guests depart, and offers excellent service to ensure a memorable guest experience. Utilizes guests' name throughout interaction, if known.Resolves guest complaints, ensuring guest satisfaction.Seats guests, following proper rotation and accommodating all guest requests when possibleOversees daily restaurant reservations and pre-assigning seating.Maintains a comprehensive knowledge of the restaurant's sequence of service to assess table turns and accurately quote wait times and book reservations.Delivers guest beverages from the lounge/bar to the table when required.Oversees daily restaurant reservations using the reservation book and/or Table Management system(s), and manages the wait list to ensure seat times are timely and municates with restaurant management and Restaurant Reservations regarding special orders, cake orders, and special requests.Sets up Host Person station with necessary supplies, maintains cleanliness at all times, and answers restaurant telephone courteously and efficiently. Shuts down podium, and forwards phones to voice-loop at end of shift.Maintains complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant.Maintains a comprehensive knowledge of menu and guest offerings, and accurately answers guest questions regarding all aspects of the restaurant.Recognizes repeat and VIP customers, and anticipates their needs to provide an excellent guest experience. Assists Management with approvals on VIP checks as needed.Presents menus, and extends congenialities (non-alcohol and alcohol beverages), according to department guidelines.Monitors and maintains cleanliness, sanitation, and organization of assigned work areas, abiding by State sanitation/Health regulations and Hotel requirements.Supervisory ResponsibilitiesNoneEducation and/or ExperienceREQUIRED: High school diploma or equivalent.Minimum of one year of experience in a high-volume, guest service environment.PREFERRED: Six (6) months of experience in a host person high-volume, guest service environmentCertificates, Licenses, RegistrationsCertification in food handling, alcohol awareness, gaming, etc., as mandated by local law.Knowledge, Skills, and AbilitiesSeating Guests: Knowledge of procedures for seating guests in F&B outlets. This may include greeting guests; escorting, seating, and handing menus to guests; knowledge of table numbers; and using table/station rotation terpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust and delighting guests, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing munication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking. This includes targeting the amount, style, and content of the information to the needs of the receiver. Adaptability/Flexibility: The ability to work in ambiguous situations and change ones style or approach in response to differing circumstances. This includes being open to change and new information; adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles; and adjusting rapidly to new situations warranting attention and pany Polices Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention.Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property.Host/Hostess Station Procedures: The ability to manage a hostess station, including creating and using a floor plan to divide restaurant into sections, using station rotation charts to seat guests. This also includes the knowledge of how and when to use chalkboards for marketing daily specials and promotional items.Local Area: Knowledge of local area activities, events, restaurants, entertainment venues, and houses of worship. This includes the ability to provide directions using maps or mapping software.Dining Environment: The ability to monitor an indoor or outdoor dining environment to ensure the room is running smoothly and guests are receiving assistance as requested. This includes demonstrating an appropriate awareness of atmosphere and maintaining correct settings for music, room temperature (including fireplace use), curtains, ceiling fans, lighting, and lamps for the time of day and/or year.Work Schedule/HoursScheduled hours. Must be flexible if needed for occasional work outside of normal business hours.
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPosition SummaryIt is the primary responsibility of the High Volume Host Person to greet and seat guests and assist Food Servers, Bus Persons, and Food Service Runners related to guest contact and table information. All duties are to be performed in accordance with departmental and property policies, practices, and procedures, as well as operational service standards.Essential Functions and TasksMaintains positive guest relations at all times, including greeting guests with eye contact and a smile and wishing guests a fond farewell as guests depart, and offers excellent service to ensure a memorable guest experience. Utilizes guests' name throughout interaction, if known.Resolves guest complaints, ensuring guest satisfaction.Seats guests, following proper rotation and accommodating all guest requests when possibleOversees daily restaurant reservations and pre-assigning seating.Maintains a comprehensive knowledge of the restaurant's sequence of service to assess table turns and accurately quote wait times and book reservations.Delivers guest beverages from the lounge/bar to the table when required.Oversees daily restaurant reservations using the reservation book and/or Table Management system(s), and manages the wait list to ensure seat times are timely and municates with restaurant management and Restaurant Reservations regarding special orders, cake orders, and special requests.Sets up Host Person station with necessary supplies, maintains cleanliness at all times, and answers restaurant telephone courteously and efficiently. Shuts down podium, and forwards phones to voice-loop at end of shift.Maintains complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant.Maintains a comprehensive knowledge of menu and guest offerings, and accurately answers guest questions regarding all aspects of the restaurant.Recognizes repeat and VIP customers, and anticipates their needs to provide an excellent guest experience. Assists Management with approvals on VIP checks as needed.Presents menus, and extends congenialities (non-alcohol and alcohol beverages), according to department guidelines.Monitors and maintains cleanliness, sanitation, and organization of assigned work areas, abiding by State sanitation/Health regulations and Hotel requirements.Supervisory ResponsibilitiesNoneEducation and/or ExperienceREQUIRED: High school diploma or equivalent.Minimum of one year of experience in a high-volume, guest service environment.PREFERRED: Six (6) months of experience in a host person high-volume, guest service environmentCertificates, Licenses, RegistrationsCertification in food handling, alcohol awareness, gaming, etc., as mandated by local law.Knowledge, Skills, and AbilitiesSeating Guests: Knowledge of procedures for seating guests in F&B outlets. This may include greeting guests; escorting, seating, and handing menus to guests; knowledge of table numbers; and using table/station rotation terpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust and delighting guests, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing munication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking. This includes targeting the amount, style, and content of the information to the needs of the receiver. Adaptability/Flexibility: The ability to work in ambiguous situations and change ones style or approach in response to differing circumstances. This includes being open to change and new information; adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles; and adjusting rapidly to new situations warranting attention and pany Polices Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention.Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property.Host/Hostess Station Procedures: The ability to manage a hostess station, including creating and using a floor plan to divide restaurant into sections, using station rotation charts to seat guests. This also includes the knowledge of how and when to use chalkboards for marketing daily specials and promotional items.Local Area: Knowledge of local area activities, events, restaurants, entertainment venues, and houses of worship. This includes the ability to provide directions using maps or mapping software.Dining Environment: The ability to monitor an indoor or outdoor dining environment to ensure the room is running smoothly and guests are receiving assistance as requested. This includes demonstrating an appropriate awareness of atmosphere and maintaining correct settings for music, room temperature (including fireplace use), curtains, ceiling fans, lighting, and lamps for the time of day and/or year.Work Schedule/HoursScheduled hours. Must be flexible if needed for occasional work outside of normal business hours.
MGM Resorts International
Springfield, Massachusetts
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Assistant Chef to efficiently execute, along with the Executive Chef and/or Executive Sous Chef, kitchen operation and pre-established food and labor cost controls, while ensuring preparation and service is of the highest possible quality and done in a timely manner. The Assistant Chef also performs basic food preparations and oversees the function of the kitchen(s) with others or individually. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.POSITION RESPONSIBILITIES/DUTIES:⢠Communicates effectively with management, chefs, and co-workers with regards to the operations of the kitchen.⢠Maintains operational control of purchasing, receiving, purveyor lists and inventory of all kitchen items when Executive Chef and/or Executive Sous Chef is not present, including creating menu(s) and/or recipes, monitoring food cost for outlet, and ordering food products.⢠Oversees product consistency and makes necessary modifications according to business needs.⢠Monitors waste and overproduction, and ensures quality and proper presentation of food by ensuring that all such items are produced to specification.⢠Performs various clerical duties regarding staff and kitchen operations including: payroll, scheduling and staff files, and vacation planning.⢠Maintains the overall cleanliness and equipment maintenance of outlet.⢠Assumes responsibilities of the kitchen in the absence of the Executive Chef and/or Executive Sous Chef.⢠Practices, models, and enforces proper food handling techniques on a daily basis, following all health and safety standards.⢠Utilizes proper food handling techniques in accordance with local health and safety standards, including properly labeling and dating all products to ensure safekeeping and sanitation.⢠Maintains budgeted labor costs by scheduling and staffing for appropriate business levels, including monitoring and minimizing overtime according to labor and departmental standards.⢠Maintains budgeted food costs, including monitoring and minimizing waste and production according to departmental standards.⢠Manages human resource responsibilities including performance management, and ensures staff motivation through recognition and engagement, including monitoring training of new employees to help them achieve higher goals.⢠Supervises Corporate Social Responsibility (CSR) initiatives.⢠Achieves service, financial and Human Resource goals set forth by property Executives.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠NoneEDUCATION and/or EXPERIENCE:Required:⢠High school diploma or equivalent.⢠Minimum of three (3) years of experience with extensive skill, knowledge, and experience in all aspects of kitchen operation.Preferred:⢠Bilingual abilities, per property needs.⢠Minimum of two (2) years of experience in a supervisory position or role in a gourmet outlet.⢠Associate's degree in F&B and/ or certification in an accredited culinary arts program or equivalent.CERTIFICATES, LICENSES, REGISTRATIONS:⢠Massachusetts Gaming License as required⢠Food Handler's Card.⢠ServeSafe certification or an approved manager certification, or ability to obtain certification within 90-day probation period.KNOWLEDGE/SKILLS/ABILITIES:⢠Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.⢠Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.⢠Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.⢠Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.⢠Coaching and Developing: The ability to train, coach, and develop employees. This includes recognizing and fostering talent, enhancing employees' job skills and performance through instruction, training, personal guidance and example; providing appropriate developmental experiences for skill and job growth; and helping employees learn from their mistakes through positive reinforcement.⢠Planning and Organizing: The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently.⢠Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations as well as federal, state, and local laws.⢠Restaurant Operations Knowledge: The ability and willingness to obtain a working knowledge of restaurant operations, such as opening/closing procedures, monitoring food cost, and ordering food products.⢠Kitchen Equipment: The ability and willingness to learn how to safely use all kitchen equipment.⢠Food and Beverage Knowledge: Advanced working knowledge of food and beverage products, including preparation methods/times, major ingredients, quality standards, taste, appearance, texture, serving temperature, garnish, and method of presentation.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Assistant Chef to efficiently execute, along with the Executive Chef and/or Executive Sous Chef, kitchen operation and pre-established food and labor cost controls, while ensuring preparation and service is of the highest possible quality and done in a timely manner. The Assistant Chef also performs basic food preparations and oversees the function of the kitchen(s) with others or individually. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.POSITION RESPONSIBILITIES/DUTIES:⢠Communicates effectively with management, chefs, and co-workers with regards to the operations of the kitchen.⢠Maintains operational control of purchasing, receiving, purveyor lists and inventory of all kitchen items when Executive Chef and/or Executive Sous Chef is not present, including creating menu(s) and/or recipes, monitoring food cost for outlet, and ordering food products.⢠Oversees product consistency and makes necessary modifications according to business needs.⢠Monitors waste and overproduction, and ensures quality and proper presentation of food by ensuring that all such items are produced to specification.⢠Performs various clerical duties regarding staff and kitchen operations including: payroll, scheduling and staff files, and vacation planning.⢠Maintains the overall cleanliness and equipment maintenance of outlet.⢠Assumes responsibilities of the kitchen in the absence of the Executive Chef and/or Executive Sous Chef.⢠Practices, models, and enforces proper food handling techniques on a daily basis, following all health and safety standards.⢠Utilizes proper food handling techniques in accordance with local health and safety standards, including properly labeling and dating all products to ensure safekeeping and sanitation.⢠Maintains budgeted labor costs by scheduling and staffing for appropriate business levels, including monitoring and minimizing overtime according to labor and departmental standards.⢠Maintains budgeted food costs, including monitoring and minimizing waste and production according to departmental standards.⢠Manages human resource responsibilities including performance management, and ensures staff motivation through recognition and engagement, including monitoring training of new employees to help them achieve higher goals.⢠Supervises Corporate Social Responsibility (CSR) initiatives.⢠Achieves service, financial and Human Resource goals set forth by property Executives.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠NoneEDUCATION and/or EXPERIENCE:Required:⢠High school diploma or equivalent.⢠Minimum of three (3) years of experience with extensive skill, knowledge, and experience in all aspects of kitchen operation.Preferred:⢠Bilingual abilities, per property needs.⢠Minimum of two (2) years of experience in a supervisory position or role in a gourmet outlet.⢠Associate's degree in F&B and/ or certification in an accredited culinary arts program or equivalent.CERTIFICATES, LICENSES, REGISTRATIONS:⢠Massachusetts Gaming License as required⢠Food Handler's Card.⢠ServeSafe certification or an approved manager certification, or ability to obtain certification within 90-day probation period.KNOWLEDGE/SKILLS/ABILITIES:⢠Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.⢠Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.⢠Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.⢠Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.⢠Coaching and Developing: The ability to train, coach, and develop employees. This includes recognizing and fostering talent, enhancing employees' job skills and performance through instruction, training, personal guidance and example; providing appropriate developmental experiences for skill and job growth; and helping employees learn from their mistakes through positive reinforcement.⢠Planning and Organizing: The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently.⢠Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations as well as federal, state, and local laws.⢠Restaurant Operations Knowledge: The ability and willingness to obtain a working knowledge of restaurant operations, such as opening/closing procedures, monitoring food cost, and ordering food products.⢠Kitchen Equipment: The ability and willingness to learn how to safely use all kitchen equipment.⢠Food and Beverage Knowledge: Advanced working knowledge of food and beverage products, including preparation methods/times, major ingredients, quality standards, taste, appearance, texture, serving temperature, garnish, and method of presentation.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Baker to prepare, bake, decorate, finish, and issue various types of pastries, breads and cakes, and to assure preparation and service is of the highest possible quality and completed in a timely manner. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, including health sanitation and safety policies.POSITION RESPONSIBILITIES/DUTIES:⢠Maintains and strictly abides by sanitation/health regulations and hotel requirements.⢠Communicates effectively with management and co-workers with regards to the operations of the kitchen.⢠Follows recipes precisely, including conversion capabilities, and understands mis en place.⢠Prepares all baked goods (e.g., proofing, baking, and finishing).⢠Applies basic knife skills required for preparation.⢠Assists in decorating of cakes and pastries.⢠Conducts daily inventory according to par levels to determine what is needed for production.⢠Regularly runs for food and restocks all kitchen supplies and food items required for service.⢠Ensures all requisitions are processed properly and placed in designated area.⢠Identifies and safely uses all kitchen equipment.⢠Properly labels and dates all products to ensure safekeeping and sanitation.⢠Utilizes proper food handling techniques following health and safety standards.⢠Maintains a clean and organized work area.⢠Assists Chefs and co-workers as needed in execution of preparation and production.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠N/AEDUCATION and/or EXPERIENCE:Required:⢠High school diploma or equivalent.⢠A minimum of two (2) years of Baking experience, in a professional setting.Preferred:⢠Bilingual abilities.⢠Certification in a pastry arts program.⢠Previous experience working in a similar hotel, resort, or restaurant setting.CERTIFICATES, LICENSES, REGISTRATIONS:⢠MA Gaming License as required⢠Food Handler's Card.KNOWLEDGE/SKILLS/ABILITIES:⢠Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.⢠Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.⢠Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.⢠Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.⢠Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.⢠Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.⢠Arithmetic Computation: The ability to perform arithmetic computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages.⢠Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations as well as federal, state, and local laws.⢠Kitchen Equipment Knowledge: The ability and willingness to learn how to safely use all kitchen equipment.⢠Food Product Knowledge: The ability and willingness to obtain a working knowledge of all food products, including identification and proper handling, as well as finished plates and products⢠Bakery Procedures: Knowledge of baking procedures, including temperature and baking or steam times for various food items, and common baking and proofing techniques and principles.⢠Recipe: The ability to follow and execute recipes according to the instructions. This also includes the ability to expand or condense recipes based on the desired number of servings.⢠Hand-Eye Coordination: The ability to coordinate ones eyes with ones fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks.⢠Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks including constant standing, walking, frequent bending, reaching, kneeling, and squatting.⢠Work conditions: The ability and willingness to work in a fast-paced, stressful environment, including in extremely hot or cold conditions.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
Sep 12, 2021
Full time
Location:Springfield, MassachusettsPOSITION SUMMARYIt is the responsibility of the Baker to prepare, bake, decorate, finish, and issue various types of pastries, breads and cakes, and to assure preparation and service is of the highest possible quality and completed in a timely manner. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, including health sanitation and safety policies.POSITION RESPONSIBILITIES/DUTIES:⢠Maintains and strictly abides by sanitation/health regulations and hotel requirements.⢠Communicates effectively with management and co-workers with regards to the operations of the kitchen.⢠Follows recipes precisely, including conversion capabilities, and understands mis en place.⢠Prepares all baked goods (e.g., proofing, baking, and finishing).⢠Applies basic knife skills required for preparation.⢠Assists in decorating of cakes and pastries.⢠Conducts daily inventory according to par levels to determine what is needed for production.⢠Regularly runs for food and restocks all kitchen supplies and food items required for service.⢠Ensures all requisitions are processed properly and placed in designated area.⢠Identifies and safely uses all kitchen equipment.⢠Properly labels and dates all products to ensure safekeeping and sanitation.⢠Utilizes proper food handling techniques following health and safety standards.⢠Maintains a clean and organized work area.⢠Assists Chefs and co-workers as needed in execution of preparation and production.This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.SUPERVISORY RESPONSIBILITIES:⢠N/AEDUCATION and/or EXPERIENCE:Required:⢠High school diploma or equivalent.⢠A minimum of two (2) years of Baking experience, in a professional setting.Preferred:⢠Bilingual abilities.⢠Certification in a pastry arts program.⢠Previous experience working in a similar hotel, resort, or restaurant setting.CERTIFICATES, LICENSES, REGISTRATIONS:⢠MA Gaming License as required⢠Food Handler's Card.KNOWLEDGE/SKILLS/ABILITIES:⢠Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.⢠Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.⢠Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others' ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.⢠Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.⢠Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.⢠Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.⢠Arithmetic Computation: The ability to perform arithmetic computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages.⢠Company Policies Knowledge: The ability and willingness to learn and understand the company's policies, procedures, and regulations as well as federal, state, and local laws.⢠Kitchen Equipment Knowledge: The ability and willingness to learn how to safely use all kitchen equipment.⢠Food Product Knowledge: The ability and willingness to obtain a working knowledge of all food products, including identification and proper handling, as well as finished plates and products⢠Bakery Procedures: Knowledge of baking procedures, including temperature and baking or steam times for various food items, and common baking and proofing techniques and principles.⢠Recipe: The ability to follow and execute recipes according to the instructions. This also includes the ability to expand or condense recipes based on the desired number of servings.⢠Hand-Eye Coordination: The ability to coordinate ones eyes with ones fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks.⢠Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks including constant standing, walking, frequent bending, reaching, kneeling, and squatting.⢠Work conditions: The ability and willingness to work in a fast-paced, stressful environment, including in extremely hot or cold conditions.WORK SCHEDULE/HOURS:⢠Regular scheduled hours : Work Days: Varies Hours: Varies⢠Other - Must be flexible if needed for occasional work outside of normal business hours.
IST Management Services, Inc.
Springfield, Massachusetts
We are seeking candidates with 1+ year of experience in mail courier/ copy room services to join our team in Springfield,MA! Ideal candidates will be ready to grow their career in mail and copy services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Mail Courier/ Copy Room Services Specialist will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general mail courier and copy/print services. Who We Are IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees. You can check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives! Compensation :$15.50 an hour based on work experience Shift Hours: Monday- Friday 7:15am-4:15pm Office services, to include: mail-room coordination and mail services, set ups and break downs for conference room meetings, shipping and receiving, copy and reprographics services, and general office assistance Courier services - Vehicle provided Busy production environment Adhere to all safety procedures Tasks as assigned by supervisor 1+ year of experience in mail courier and/copy, print services or a related field is required Diploma or GED equivalent is required - degree may allow for accelerated path toward managerial roles Excellent verbal and written communication skills Professional appearance and demeanor Ability to prioritize and multitask Computer and internet savvy Ability to effectively work individually or in a team environment Ability to meet employer's attendance policy A valid driver's license and/or reliable transportation to and from work Ability to lift 50lbs Willingness to cross-train for other job functions IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link: for direct contact information. Please respect individuals reaching out about accommodations by utilizing the contact information only for this purpose, or for general assistance with your submission. You will receive correspondence from your local IST Management hiring team regarding your application submission if you were able to do so successfully
Sep 09, 2021
Full time
We are seeking candidates with 1+ year of experience in mail courier/ copy room services to join our team in Springfield,MA! Ideal candidates will be ready to grow their career in mail and copy services, and to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Mail Courier/ Copy Room Services Specialist will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general mail courier and copy/print services. Who We Are IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees. You can check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives! Compensation :$15.50 an hour based on work experience Shift Hours: Monday- Friday 7:15am-4:15pm Office services, to include: mail-room coordination and mail services, set ups and break downs for conference room meetings, shipping and receiving, copy and reprographics services, and general office assistance Courier services - Vehicle provided Busy production environment Adhere to all safety procedures Tasks as assigned by supervisor 1+ year of experience in mail courier and/copy, print services or a related field is required Diploma or GED equivalent is required - degree may allow for accelerated path toward managerial roles Excellent verbal and written communication skills Professional appearance and demeanor Ability to prioritize and multitask Computer and internet savvy Ability to effectively work individually or in a team environment Ability to meet employer's attendance policy A valid driver's license and/or reliable transportation to and from work Ability to lift 50lbs Willingness to cross-train for other job functions IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link: for direct contact information. Please respect individuals reaching out about accommodations by utilizing the contact information only for this purpose, or for general assistance with your submission. You will receive correspondence from your local IST Management hiring team regarding your application submission if you were able to do so successfully
Noodles & Company - IWI Ventures
Springfield, IL, USA
Potential Sign On Bonus Of $175We are proud to be recognized on Forbes' America's Best Employers for Diversity 2021 list and are committed to creating an inclusive environment where Noodlers can bring their full self to work.SUMMARYWe're looking for an Assistant General Manager who excels in restaurant operations and craves the challenge of taking their career to the next level. This is you if...you're collaborative yet decisive. You know that being part of a team requires a spirit of partnership and the desire to help others grow. You are adept at managing budgets, focused on process and procedure and driven to ensure guest satisfaction. You're enthusiastic, optimistic and eager to contribute wherever you can.BENEFITS Working for Noodles comes with a side of:Competitive pay with bonus potential (up to $1500 every quarter) Paid vacation and holidaysTuition ReimbursementWork-life balanceHealth, vision and dental insuranceAdded rewards on anniversary datesRESPONSIBILITIESPartner with the GM to lead team members to ensure the restaurant runs quickly and efficientlyConsistently review restaurant operations to identify any problems, concerns and opportunities for improvementProvide coaching and feedback to team members and assess performance on an ongoing basisEffectively communicate to the team as directed by the GMFollow Noodles & Company's operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members and guestsManage the restaurant to meet company standards in food quality, food safety, and cleanlinessTrain, develop, and manage restaurant team members and shift managersFollow inventory control procedures and guidelinesAssist with scheduling, expense tracking, labor management, and local restaurant marketingMust have 1-2 years of manager experience
Sep 08, 2021
Full time
Potential Sign On Bonus Of $175We are proud to be recognized on Forbes' America's Best Employers for Diversity 2021 list and are committed to creating an inclusive environment where Noodlers can bring their full self to work.SUMMARYWe're looking for an Assistant General Manager who excels in restaurant operations and craves the challenge of taking their career to the next level. This is you if...you're collaborative yet decisive. You know that being part of a team requires a spirit of partnership and the desire to help others grow. You are adept at managing budgets, focused on process and procedure and driven to ensure guest satisfaction. You're enthusiastic, optimistic and eager to contribute wherever you can.BENEFITS Working for Noodles comes with a side of:Competitive pay with bonus potential (up to $1500 every quarter) Paid vacation and holidaysTuition ReimbursementWork-life balanceHealth, vision and dental insuranceAdded rewards on anniversary datesRESPONSIBILITIESPartner with the GM to lead team members to ensure the restaurant runs quickly and efficientlyConsistently review restaurant operations to identify any problems, concerns and opportunities for improvementProvide coaching and feedback to team members and assess performance on an ongoing basisEffectively communicate to the team as directed by the GMFollow Noodles & Company's operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members and guestsManage the restaurant to meet company standards in food quality, food safety, and cleanlinessTrain, develop, and manage restaurant team members and shift managersFollow inventory control procedures and guidelinesAssist with scheduling, expense tracking, labor management, and local restaurant marketingMust have 1-2 years of manager experience
Typical shifts 9am 5pm Weekends required General scope of work includes but is not limited to: Strip, clean, sanitize, and restock guest rooms and bathrooms Deliver any requested housekeeping items to guest rooms in a timely manner Be accountable for the guests' belongings left in the rooms. Any found items must be turned in immediately to your supervisor or manager on duty Ensure confidentiality and security of guest rooms Follow all company safety and security policies and procedures Maintain professional appearance and wear clean uniform Keep housekeeping supply cart clean, organized and stocked Deliver personalized, memorable guest experiences Actively engage guests while being pleasant Be knowledgeable of all hotel facilities and local area entertainment / dining Prompt reporting of maintenance issues Perform other duties as required within the scope of responsibility Excellent Company benefits plus Hilton Team Member and Friends and Family Room Rates. Job Type: Full-time
Sep 07, 2021
Full time
Typical shifts 9am 5pm Weekends required General scope of work includes but is not limited to: Strip, clean, sanitize, and restock guest rooms and bathrooms Deliver any requested housekeeping items to guest rooms in a timely manner Be accountable for the guests' belongings left in the rooms. Any found items must be turned in immediately to your supervisor or manager on duty Ensure confidentiality and security of guest rooms Follow all company safety and security policies and procedures Maintain professional appearance and wear clean uniform Keep housekeeping supply cart clean, organized and stocked Deliver personalized, memorable guest experiences Actively engage guests while being pleasant Be knowledgeable of all hotel facilities and local area entertainment / dining Prompt reporting of maintenance issues Perform other duties as required within the scope of responsibility Excellent Company benefits plus Hilton Team Member and Friends and Family Room Rates. Job Type: Full-time
Location:Springfield, MassachusettsPRIMARY PURPOSEIt is the primary responsibility of the Model Cocktail Server to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provide and expedite beverage orders for guestsMaintain cleanliness and stock of assigned area, side station, tables, and POS stationPerform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venueActively use social media to engage the guest in an immersive and interactive experienceCollect money and follow all proper cash handling and comp proceduresFocus on the development of a personal clientele listMaintain assigned wardrobe and/or costumes in accordance with established standardResolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftAssist management with training and mentoring new employees as requestedPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesAble to wear designer clothing with flair and techniques associated with modeling industry requirementsPosture, gestures, movement and walking should reflect the innovative fashion industry aestheticsKnowledge of health, safety and sanitation regulationsKnowledgeable of computers and Point of Sale (POS) systemsAble to effectively communicate in English, in both written and verbal formsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:Work varied shifts, to include weekends and holidaysPREFERRED:High school diploma or equivalentTwo (2) years' experience as a cocktail server in a similar high-volume bar or nightclubModeling experienceExperience working in a nightclub and/or entertainment venueFood and beverage/cocktail service experienceExperience using social media platformsBilingual, with English as a primary or secondary language
Sep 06, 2021
Full time
Location:Springfield, MassachusettsPRIMARY PURPOSEIt is the primary responsibility of the Model Cocktail Server to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provide and expedite beverage orders for guestsMaintain cleanliness and stock of assigned area, side station, tables, and POS stationPerform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venueActively use social media to engage the guest in an immersive and interactive experienceCollect money and follow all proper cash handling and comp proceduresFocus on the development of a personal clientele listMaintain assigned wardrobe and/or costumes in accordance with established standardResolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftAssist management with training and mentoring new employees as requestedPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesAble to wear designer clothing with flair and techniques associated with modeling industry requirementsPosture, gestures, movement and walking should reflect the innovative fashion industry aestheticsKnowledge of health, safety and sanitation regulationsKnowledgeable of computers and Point of Sale (POS) systemsAble to effectively communicate in English, in both written and verbal formsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:Work varied shifts, to include weekends and holidaysPREFERRED:High school diploma or equivalentTwo (2) years' experience as a cocktail server in a similar high-volume bar or nightclubModeling experienceExperience working in a nightclub and/or entertainment venueFood and beverage/cocktail service experienceExperience using social media platformsBilingual, with English as a primary or secondary language
Location:Springfield, MassachusettsPRIMARY PURPOSE:As a Model Bartender, you will be responsible for serving alcoholic and non-alcoholic drinks while maintaining the cleanliness of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES:Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as neededMaintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections availableMaintain bar inventory according to set pars and internal controls, and request product to maintain stock in barRing beverages that are poured or served, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperworkProvide apprentice bartender and bar porter with training and mentoring on overall function of the bar, guest service, and bartendingClean equipment, tools, and supplies and ensure equipment is in good working order, including cleanliness, sanitation, and appearance of the barParticipate in modeling, presentations and promotions programs throughout the casino and resort if applicableResolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Highly motivated and energetic personalityKnowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesKnowledge of health, safety and sanitation regulationsAble to effectively communicate in English, in both written and verbal formsKnowledge of hotel services, features, local attractions and activities to respond to guest inquiries accuratelyExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:High school diploma or equivalentOne (1) year of experience in Food & Beverage, cocktail service, nightclub, or entertainment venueWork varied shifts, to include weekends and holidaysPREFERRED:Two (2) years of experience in a bar or similar environmentModeling experience, if applicableExperience working in a similar resort setting
Sep 06, 2021
Full time
Location:Springfield, MassachusettsPRIMARY PURPOSE:As a Model Bartender, you will be responsible for serving alcoholic and non-alcoholic drinks while maintaining the cleanliness of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES:Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as neededMaintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections availableMaintain bar inventory according to set pars and internal controls, and request product to maintain stock in barRing beverages that are poured or served, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperworkProvide apprentice bartender and bar porter with training and mentoring on overall function of the bar, guest service, and bartendingClean equipment, tools, and supplies and ensure equipment is in good working order, including cleanliness, sanitation, and appearance of the barParticipate in modeling, presentations and promotions programs throughout the casino and resort if applicableResolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Highly motivated and energetic personalityKnowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesKnowledge of health, safety and sanitation regulationsAble to effectively communicate in English, in both written and verbal formsKnowledge of hotel services, features, local attractions and activities to respond to guest inquiries accuratelyExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:High school diploma or equivalentOne (1) year of experience in Food & Beverage, cocktail service, nightclub, or entertainment venueWork varied shifts, to include weekends and holidaysPREFERRED:Two (2) years of experience in a bar or similar environmentModeling experience, if applicableExperience working in a similar resort setting
