The Tempe Tourism Office, a 501(c) 6 organization, is seeking candidates for the position of Director of Communications. Our mission is to promote the City of Tempe, AZ as a desirable meeting and leisure destination. The organization consists of 12 total staff members and 21 board members and is funded primarily through City and County hotel tax revenue providing us an annual budget currently at $3.9M. The Tempe Tourism Office is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. To apply, submit resume and cover letter to: Michael Martin President & CEO Deadline: Monday, August 22, 2022 - 5:00pm MST Job Title: Director of Communications Reports to: President & CEO Supervises: Social Media Manager, Creative Services Manager, and Marketing & Communications Manager FLSA Status: Exempt Position Overview The Director of Communications is responsible for creating, developing, and implementing a comprehensive communications plan which includes supervision of communications staff, media relations, collateral design and production, content creation, and social media strategy. The Director of Communications will play an important role in providing support to, and partnering with, the senior leadership team in strategic decision making and organizational operations. We seek a director who will actively develop original content, provide workable solutions, establish timelines, and meet deadlines. The communications team will rely on this staff position to provide direction, meaningful feedback, and mentorship. The Tempe Tourism Office strives to be collaborative and works closely with the sales and marketing staff to ensure a cohesive work environment. While there is a hierarchy for decision making and responsibilities, we prefer to work with one another in a less structured environment where ideas can be shared and considered freely. Job Responsibilities Successful job applicants will be able to perform the following functions with minimal supervision: Communications Department: • Write press releases, media updates, e-newsletters, website, collateral materials, and blogs • Manage workflow and set expectations for staff to produce content that may include copy for website, blogs, and social media • Provide direction for creating visual content such as graphic design, photo, and video production • Develop a content strategy to be used by staff to develop social media posts, blogs, press releases, and e-newsletters • Provide constructive feedback and final approval for outgoing messaging by reviewing and editing content • Ensure that the organization s brand standards are clearly represented in the creation of content across all communications touchpoints • Provide communications updates to stakeholders, including the board of directors and city staff Public Relations: • Create, develop, and implement a comprehensive public relations plan which enhances the awareness of Tempe and supports the Tempe Tourism Office s sales and marketing strategies • Create and maintain productive relationships with travel media, travel bloggers, and social media influencers for the purpose of securing publicity for Tempe • Manage relationship with 3rd party social influencer management agency to ensure contracts are fulfilled and all invited influencers and bloggers meet their contractual obligations • Participate in selected trade shows and media promotional events • Plan and implement press trips and familiarization (FAM) tours for journalists, bloggers, and social influencers, including the initiation of story ideas, developing itineraries, making arrangements with hospitality partners and accompanying the media as needed • Maintain a current media database • Measure results of public relations efforts by keeping track of the number of articles, number of journalists hosted, and circulation/page view or social media impression totals on an annual basis • Evaluate all communications strategies and identify new opportunities • Act as the point of contact for all media inquiries on a local, state, regional, national, and international level Community Relations: • Represent the tourism office at meetings with the Arizona Office of Tourism, City of Tempe, statewide PR Roundtable, and other meetings pertinent to job duties • Represent the tourism office in the community, meeting with partners on a regular basis and learning about new businesses in Tempe • Establish local advocacy efforts that positively positions tourism as a valuable and important part of Tempe s community • Report statistical data that is provided through research projects, Arizona Office of Tourism, and internal sources • Provide assistance for the production of the annual meeting, partner events and community outreach programs • Provide support for engaging with sponsors and partners for designated events • Develop a strong knowledge of Tempe s government, hotels, attractions, dining options and other marketable attributes Education/Experience/Skills: • Proven ability to work in a diverse environment • Experience in supervising staff • Bachelor s degree in Communications, Marketing, Tourism/Recreation, or related field • Minimum of five years of experience in public relations, communications, or related field • Excellent oral and written communication skills • Proficient in Microsoft Office 365, WordPress, and media database programs such as Cision • Experience with Adobe programs and Canva is preferred • Excellent editing expertise, including knowledge of AP Style, is preferred • Detail-oriented and able to multi-task, manage a team and delegate assignments • Membership and/or participation in national PR/communications networking associations (i.e., PRSA, SATW, etc.) is preferred • Experience pitching story ideas to travel trade, bloggers, media, etc. • Experience developing engaging content for social media and websites • Bilingual skills and previous DMO experience are positive attributes Work Environment • This position operates in a professional office environment that values equity, diversity, and inclusion • The staff member routinely uses equipment such as computers, phones, photocopiers and filing cabinets • Candidate must be flexible with fluid work situations including working remotely • Out of town travel is required • Use of personal vehicle for normal course of business and hosting clients is required • Work on weekends is required on an as needed basis during familiarization tours, photo and video shoots and some educational conferences and trade shows • The Tempe Tourism Office encourages a fun and energetic working environment. Candidates should be receptive to Impromptu gatherings, monthly staff lunches, staff volunteer opportunities, monthly dog day, staff happy hours and other events are planned regularly by the office s "Fun Committee" Physical Demands • This is largely a sedentary role. Some lifting or moving of boxes (up to 20 pounds) and bending or standing on a stool might be possible, but not mandatory. Other Duties • Assist with phones • Assist with opening/closing of office • Ability to assist customers with questions, information, directions Compensation - Based Upon Experience • Range: $85,000.00 - $90,000.00 • Healthcare for employee: Full medical, dental and eye care with small employee contribution • Hybrid weekly work model = 2 days work from home and 3 days in office • Reimbursement for work related expenses including travel expenses and mileage • Retirement plan available • Vacation • Parking • National holidays, personal days, matching volunteer hours and flex time available After probationary period
Aug 13, 2022
Full time
The Tempe Tourism Office, a 501(c) 6 organization, is seeking candidates for the position of Director of Communications. Our mission is to promote the City of Tempe, AZ as a desirable meeting and leisure destination. The organization consists of 12 total staff members and 21 board members and is funded primarily through City and County hotel tax revenue providing us an annual budget currently at $3.9M. The Tempe Tourism Office is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. To apply, submit resume and cover letter to: Michael Martin President & CEO Deadline: Monday, August 22, 2022 - 5:00pm MST Job Title: Director of Communications Reports to: President & CEO Supervises: Social Media Manager, Creative Services Manager, and Marketing & Communications Manager FLSA Status: Exempt Position Overview The Director of Communications is responsible for creating, developing, and implementing a comprehensive communications plan which includes supervision of communications staff, media relations, collateral design and production, content creation, and social media strategy. The Director of Communications will play an important role in providing support to, and partnering with, the senior leadership team in strategic decision making and organizational operations. We seek a director who will actively develop original content, provide workable solutions, establish timelines, and meet deadlines. The communications team will rely on this staff position to provide direction, meaningful feedback, and mentorship. The Tempe Tourism Office strives to be collaborative and works closely with the sales and marketing staff to ensure a cohesive work environment. While there is a hierarchy for decision making and responsibilities, we prefer to work with one another in a less structured environment where ideas can be shared and considered freely. Job Responsibilities Successful job applicants will be able to perform the following functions with minimal supervision: Communications Department: • Write press releases, media updates, e-newsletters, website, collateral materials, and blogs • Manage workflow and set expectations for staff to produce content that may include copy for website, blogs, and social media • Provide direction for creating visual content such as graphic design, photo, and video production • Develop a content strategy to be used by staff to develop social media posts, blogs, press releases, and e-newsletters • Provide constructive feedback and final approval for outgoing messaging by reviewing and editing content • Ensure that the organization s brand standards are clearly represented in the creation of content across all communications touchpoints • Provide communications updates to stakeholders, including the board of directors and city staff Public Relations: • Create, develop, and implement a comprehensive public relations plan which enhances the awareness of Tempe and supports the Tempe Tourism Office s sales and marketing strategies • Create and maintain productive relationships with travel media, travel bloggers, and social media influencers for the purpose of securing publicity for Tempe • Manage relationship with 3rd party social influencer management agency to ensure contracts are fulfilled and all invited influencers and bloggers meet their contractual obligations • Participate in selected trade shows and media promotional events • Plan and implement press trips and familiarization (FAM) tours for journalists, bloggers, and social influencers, including the initiation of story ideas, developing itineraries, making arrangements with hospitality partners and accompanying the media as needed • Maintain a current media database • Measure results of public relations efforts by keeping track of the number of articles, number of journalists hosted, and circulation/page view or social media impression totals on an annual basis • Evaluate all communications strategies and identify new opportunities • Act as the point of contact for all media inquiries on a local, state, regional, national, and international level Community Relations: • Represent the tourism office at meetings with the Arizona Office of Tourism, City of Tempe, statewide PR Roundtable, and other meetings pertinent to job duties • Represent the tourism office in the community, meeting with partners on a regular basis and learning about new businesses in Tempe • Establish local advocacy efforts that positively positions tourism as a valuable and important part of Tempe s community • Report statistical data that is provided through research projects, Arizona Office of Tourism, and internal sources • Provide assistance for the production of the annual meeting, partner events and community outreach programs • Provide support for engaging with sponsors and partners for designated events • Develop a strong knowledge of Tempe s government, hotels, attractions, dining options and other marketable attributes Education/Experience/Skills: • Proven ability to work in a diverse environment • Experience in supervising staff • Bachelor s degree in Communications, Marketing, Tourism/Recreation, or related field • Minimum of five years of experience in public relations, communications, or related field • Excellent oral and written communication skills • Proficient in Microsoft Office 365, WordPress, and media database programs such as Cision • Experience with Adobe programs and Canva is preferred • Excellent editing expertise, including knowledge of AP Style, is preferred • Detail-oriented and able to multi-task, manage a team and delegate assignments • Membership and/or participation in national PR/communications networking associations (i.e., PRSA, SATW, etc.) is preferred • Experience pitching story ideas to travel trade, bloggers, media, etc. • Experience developing engaging content for social media and websites • Bilingual skills and previous DMO experience are positive attributes Work Environment • This position operates in a professional office environment that values equity, diversity, and inclusion • The staff member routinely uses equipment such as computers, phones, photocopiers and filing cabinets • Candidate must be flexible with fluid work situations including working remotely • Out of town travel is required • Use of personal vehicle for normal course of business and hosting clients is required • Work on weekends is required on an as needed basis during familiarization tours, photo and video shoots and some educational conferences and trade shows • The Tempe Tourism Office encourages a fun and energetic working environment. Candidates should be receptive to Impromptu gatherings, monthly staff lunches, staff volunteer opportunities, monthly dog day, staff happy hours and other events are planned regularly by the office s "Fun Committee" Physical Demands • This is largely a sedentary role. Some lifting or moving of boxes (up to 20 pounds) and bending or standing on a stool might be possible, but not mandatory. Other Duties • Assist with phones • Assist with opening/closing of office • Ability to assist customers with questions, information, directions Compensation - Based Upon Experience • Range: $85,000.00 - $90,000.00 • Healthcare for employee: Full medical, dental and eye care with small employee contribution • Hybrid weekly work model = 2 days work from home and 3 days in office • Reimbursement for work related expenses including travel expenses and mileage • Retirement plan available • Vacation • Parking • National holidays, personal days, matching volunteer hours and flex time available After probationary period
Growing restaurant group seeking a SOLID GENERAL MANAGER to accommodate growth! NEW STORE OPENINGS! This is an immediate hire position! Fresh, fast casual concept! The ideal candidate would possess the following qualities: 2-4+ years management experience in a restaurant environment. Cost control and analysis. Positive attitude and team building skills. What the company can offer you: Competitive salary and bonus package--Up to $80K base salary depending on background and experience! Benefits package. Growth potential. A supportive upper leadership composited of solid operators! If this is you, apply today and let's talk!
Aug 13, 2022
Growing restaurant group seeking a SOLID GENERAL MANAGER to accommodate growth! NEW STORE OPENINGS! This is an immediate hire position! Fresh, fast casual concept! The ideal candidate would possess the following qualities: 2-4+ years management experience in a restaurant environment. Cost control and analysis. Positive attitude and team building skills. What the company can offer you: Competitive salary and bonus package--Up to $80K base salary depending on background and experience! Benefits package. Growth potential. A supportive upper leadership composited of solid operators! If this is you, apply today and let's talk!
Allied Universal , North America s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site. Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver s license will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Flexible part time and full-time schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
Aug 12, 2022
Full time
Allied Universal , North America s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site. Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver s license will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Flexible part time and full-time schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)
Aug 12, 2022
Full time
At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)
At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)
Aug 12, 2022
Full time
At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)
Description At Tocaya we use bold flavors and the best ingredients to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. We are hiring Front of House team members for our restaurant! In this position, employees will serve as the cashier, the welcoming presence and smiling face of Tocaya who introduces our guests to the Tocaya menu and concept in a knowledgeable and approachable way and takes their orders. Once the order is prepared the employee will serve as the food runner by ensuring the food is prepared accurately and delivered to the correct guest. The goal of this position is to demonstrate hospitality to our guests, communicate well, and ensure we are exceeding expectations. To be successful in this position, employees must have extensive menu knowledge to be able to describe dishes to guests and help prevent issues with food allergies. This position also requires strong organizational skills to be able to complete tasks efficiently and pivot from one task to another as needed while maintaining excellent guest service at all times. Responsibilities Build and maintain mastery of the menu including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Read guest cues to recognize opportunities to assist guests and ensure guest satisfaction Understand the importance of FULL HANDS IN/FULL HANDS OUT - This means being able to multitask and move with efficiency through the restaurant, from FOH to BOH, vice versa, or in and out of the station Ensure all food items are delivered on time and in an orderly fashion Creating fresh and simple cocktails, specifically Margaritas. Maintain clean and stocked dining area and food service stations Skills Excellent communication and customer service skills and a warm and positive attitude Ability to operate available equipment, such as cash registers, calculators, or scanners and math skills needed to make change or give refunds Must be able to stand for prolonged periods, to lift, push, or pull up to 20 lbs, and to perform repetitive movements over time. Available to work nights, weekends, and holidays as needed
Aug 11, 2022
Full time
Description At Tocaya we use bold flavors and the best ingredients to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free. We are hiring Front of House team members for our restaurant! In this position, employees will serve as the cashier, the welcoming presence and smiling face of Tocaya who introduces our guests to the Tocaya menu and concept in a knowledgeable and approachable way and takes their orders. Once the order is prepared the employee will serve as the food runner by ensuring the food is prepared accurately and delivered to the correct guest. The goal of this position is to demonstrate hospitality to our guests, communicate well, and ensure we are exceeding expectations. To be successful in this position, employees must have extensive menu knowledge to be able to describe dishes to guests and help prevent issues with food allergies. This position also requires strong organizational skills to be able to complete tasks efficiently and pivot from one task to another as needed while maintaining excellent guest service at all times. Responsibilities Build and maintain mastery of the menu including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions Read guest cues to recognize opportunities to assist guests and ensure guest satisfaction Understand the importance of FULL HANDS IN/FULL HANDS OUT - This means being able to multitask and move with efficiency through the restaurant, from FOH to BOH, vice versa, or in and out of the station Ensure all food items are delivered on time and in an orderly fashion Creating fresh and simple cocktails, specifically Margaritas. Maintain clean and stocked dining area and food service stations Skills Excellent communication and customer service skills and a warm and positive attitude Ability to operate available equipment, such as cash registers, calculators, or scanners and math skills needed to make change or give refunds Must be able to stand for prolonged periods, to lift, push, or pull up to 20 lbs, and to perform repetitive movements over time. Available to work nights, weekends, and holidays as needed
Join us and inspire with every cup!At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks partners. Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day. True to Our Mission & Values, working together we can inspire and nurture the human spirit - one person, one cup and one neighborhood at a time. You'd make a great barista if you:Consider yourself a people person, and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things (especially the latest beverage recipe!)Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. Job QualificationsSummary of Experience No previous experience required Basic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shift Required Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at .
Aug 11, 2022
Full time
Join us and inspire with every cup!At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks partners. Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day. True to Our Mission & Values, working together we can inspire and nurture the human spirit - one person, one cup and one neighborhood at a time. You'd make a great barista if you:Consider yourself a people person, and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things (especially the latest beverage recipe!)Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. Job QualificationsSummary of Experience No previous experience required Basic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shift Required Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at .
Join us and inspire with every cup!At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks partners. Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day. True to Our Mission & Values, working together we can inspire and nurture the human spirit - one person, one cup and one neighborhood at a time. You'd make a great barista if you:Consider yourself a people person, and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things (especially the latest beverage recipe!)Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. Job QualificationsSummary of Experience No previous experience required Basic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shift Required Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at .
Aug 11, 2022
Full time
Join us and inspire with every cup!At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks partners. Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day. True to Our Mission & Values, working together we can inspire and nurture the human spirit - one person, one cup and one neighborhood at a time. You'd make a great barista if you:Consider yourself a people person, and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things (especially the latest beverage recipe!)Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit for details. Job QualificationsSummary of Experience No previous experience required Basic QualificationsMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shift Required Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at .
1700: Cocinero DESCRIPCIÓN: La posición de Cocinero es responsable de crear una experiencia culinaria excepcional para nuestros Invitados a través de la preparación y presentación de nuestro menú. El Cocinero también es responsable por el correcto manejo y preparación de todos los artículos de comida para asegurar la seguridad de nuestros Invitados en todo momento DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Se adhiere a los procedimientos de salubridad de la compañía. Opera todo el equipo de manera segura y correcta. Utiliza todos los químicos adecuadamente en las cantidades correctas para seguridad y control de costos. Se asegura que todos los productos estén almacenados adecuadamente en la ubicación correcta a los niveles adecuados en todo momento. Prepara y vende comida que cumple con los indicadores de calidad de comida preparada a las expectativas del Invitado. Vende la comida dentro de los tiempos recomendados para cumplir con las expectativas del Invitado. Responsable de preparar y cocinar todos los artículos de comida por receta y a la especificación. Controla costos siguiente guías designadas para asegurar que los productos más frescos sean servidos y eliminar desperdicios. Mantiene limpieza y salubridad en todas las áreas de cocina. Responsable de mantenimiento de la estación, limpieza y salubridad. Limpieza y mantenimiento de todos los tapetes, pisos, paredes y drenajes de cocina. Vacía la basura de la cocina y limpia y mantiene los basureros. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe ser amigable y capaz de sonreír mucho mientras trabaja días, noches y/o fines de semana según sea requerido. Experiencia de cocinar previa en un hotel o restaurante es preferida, pero no requerida. Debe demostrar habilidad de comunicarse claramente con los Invitados y otros Miembros del Equipo. Debe ser disciplinado y emprendedor. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Aug 09, 2022
Full time
1700: Cocinero DESCRIPCIÓN: La posición de Cocinero es responsable de crear una experiencia culinaria excepcional para nuestros Invitados a través de la preparación y presentación de nuestro menú. El Cocinero también es responsable por el correcto manejo y preparación de todos los artículos de comida para asegurar la seguridad de nuestros Invitados en todo momento DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Se adhiere a los procedimientos de salubridad de la compañía. Opera todo el equipo de manera segura y correcta. Utiliza todos los químicos adecuadamente en las cantidades correctas para seguridad y control de costos. Se asegura que todos los productos estén almacenados adecuadamente en la ubicación correcta a los niveles adecuados en todo momento. Prepara y vende comida que cumple con los indicadores de calidad de comida preparada a las expectativas del Invitado. Vende la comida dentro de los tiempos recomendados para cumplir con las expectativas del Invitado. Responsable de preparar y cocinar todos los artículos de comida por receta y a la especificación. Controla costos siguiente guías designadas para asegurar que los productos más frescos sean servidos y eliminar desperdicios. Mantiene limpieza y salubridad en todas las áreas de cocina. Responsable de mantenimiento de la estación, limpieza y salubridad. Limpieza y mantenimiento de todos los tapetes, pisos, paredes y drenajes de cocina. Vacía la basura de la cocina y limpia y mantiene los basureros. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe ser amigable y capaz de sonreír mucho mientras trabaja días, noches y/o fines de semana según sea requerido. Experiencia de cocinar previa en un hotel o restaurante es preferida, pero no requerida. Debe demostrar habilidad de comunicarse claramente con los Invitados y otros Miembros del Equipo. Debe ser disciplinado y emprendedor. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
2100: Lavaplatos RESUMEN DE POSICIÓN: La posición de Lavaplatos es vital para la limpieza general del edificio y la seguridad de nuestros Invitados y personal. Nuestro personal Lavaplatos es responsable de limpiar, esterilizar y almacenar adecuadamente los platos, cubiertos, utensilios y material de cocina. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa Utiliza todos los químicos adecuadamente en las cantidades correctas para seguridad y control de costos. Opera todo el equipo de manera segura y correcta. Limpia y esteriliza todos los platos, cubiertos y vasos. Acomoda cuidadosamente todos los platos y cubiertos para asegurarse que ninguno se pierda o se tire. Limpia y esteriliza ollas, sartenes y utensilios. Se adhiere a los procedimientos de salubridad y seguridad de la compañía. Cuidadosamente maneja todos los vasos y platos para prevenir que se rompan. Vacía la basura de la cocina y limpia y mantiene los basureros. Asiste al resto del personal de la cocina con alivio de zonas de estrés durante el turno según sea necesario. Asiste con mantenimiento, barrer y limpieza de platos sucios. Asiste con la preparación de algunos artículos de banquetes según se indique por la gerencia. Limpia y mantiene áreas de cocina y platos, pisos, paredes y drenajes. Asiste en el mantenimiento de las áreas de almacenaje de cocina, limpieza y abastecimiento. Limpia y mantiene todos los tapetes. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe ser amigable y capaz de sonreír mucho mientras trabaja días, noches y/o fines de semana según sea requerido. Experiencia de mantenimiento previa en un hotel o restaurante es preferida, pero no requerida. Debe demostrar habilidad de comunicarse claramente con los Invitados y otros Miembros del Equipo. Debe ser disciplinado y emprendedor. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Aug 09, 2022
Full time
2100: Lavaplatos RESUMEN DE POSICIÓN: La posición de Lavaplatos es vital para la limpieza general del edificio y la seguridad de nuestros Invitados y personal. Nuestro personal Lavaplatos es responsable de limpiar, esterilizar y almacenar adecuadamente los platos, cubiertos, utensilios y material de cocina. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa Utiliza todos los químicos adecuadamente en las cantidades correctas para seguridad y control de costos. Opera todo el equipo de manera segura y correcta. Limpia y esteriliza todos los platos, cubiertos y vasos. Acomoda cuidadosamente todos los platos y cubiertos para asegurarse que ninguno se pierda o se tire. Limpia y esteriliza ollas, sartenes y utensilios. Se adhiere a los procedimientos de salubridad y seguridad de la compañía. Cuidadosamente maneja todos los vasos y platos para prevenir que se rompan. Vacía la basura de la cocina y limpia y mantiene los basureros. Asiste al resto del personal de la cocina con alivio de zonas de estrés durante el turno según sea necesario. Asiste con mantenimiento, barrer y limpieza de platos sucios. Asiste con la preparación de algunos artículos de banquetes según se indique por la gerencia. Limpia y mantiene áreas de cocina y platos, pisos, paredes y drenajes. Asiste en el mantenimiento de las áreas de almacenaje de cocina, limpieza y abastecimiento. Limpia y mantiene todos los tapetes. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe ser amigable y capaz de sonreír mucho mientras trabaja días, noches y/o fines de semana según sea requerido. Experiencia de mantenimiento previa en un hotel o restaurante es preferida, pero no requerida. Debe demostrar habilidad de comunicarse claramente con los Invitados y otros Miembros del Equipo. Debe ser disciplinado y emprendedor. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
1000: Camareros RESUMEN DE POSICIÓN: Se asegura que los Invitados tengan una experiencia incomparable proporcionando un servicio rápido y amigable y atendiendo las necesidades de los Invitados. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Crea una atmósfera cálida y divertida para los Invitados y Miembros del Equipo. Se adhiere a los procedimientos de salubridad de la compañía. Mantiene responsabilidad por el banco personal y se asegura que todas las transacciones financieras sean precisas operando las máquinas de tarjetas de crédito correctamente, calculando y devolviendo el cambio apropiado y manteniendo efectivo y monedas adecuados para devolver cambio. Sigue los procedimientos de conciencia de alcohol para prevenir intoxicación y lidiar con Invitados intoxicados. Evalúa el comportamiento del Invitado e identifica cuando el mismo debe ser informado al Gerente. Saluda a los Invitados que se acaban de sentar de forma amigable y sin demora. Toma las órdenes de comida y bebida de los Invitados precisamente. Mantiene un entendimiento exhaustivo de los artículos del menú y puede responder las preguntas con relación a los artículos de comida y bebida y su preparación. Ingresa las órdenes a Micros rápidamente y en la secuencia adecuada, utilizando las modificaciones y cargos adecuados. Se asegura que la comida esté debidamente acompañada y deposita las charolas en la sección designada del mesero, así como otras secciones en el restaurante, según se necesite. Trabaja rápida y eficientemente cumpliendo con la filosofía "siempre entrar y salir con las manos llenas". Asiste al acomodar grupos y dividirlos. Limpiar y acomodar mesas según sea necesario. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Responsable por todas las ventas en las llaves personales Micros y completar el trabajo adicional de la estación al comienzo y fin de su turno. Participa en todos los incentivos y concursos, mejorando las ventas y promoviendo la marca. Sigue los lineamientos de porciones para asegurar control de costos, mientras maximiza la experiencia del Invitado. Garantiza la satisfacción continua del Invitado comprobando después de entregar la comida, manteniendo el nivel de las bebidas, removiendo estorbos, limpiando según sea necesario y respondiendo a las necesidades del Invitado sin demora. Mantiene la estación limpia, pone y limpia las mesas de la estación adecuadamente. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe tener habilidades de comunicación efectiva con los Invitados con el fin de general entusiasmo sobre la experiencia D&B. Debe demostrar habilidad para operar Micros, cambiar, llevar a cabo transacciones con tarjetas de crédito adecuadamente y contabilizar el dinero al final de cada turno. Debe poder leer y comunicarse en inglés. Escuchar las órdenes y necesidades de los Invitados, y luego comunicar con los Invitados verbalmente y con otros Miembros del Equipo verbalmente vía el sistema Micros. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Aug 09, 2022
Full time
1000: Camareros RESUMEN DE POSICIÓN: Se asegura que los Invitados tengan una experiencia incomparable proporcionando un servicio rápido y amigable y atendiendo las necesidades de los Invitados. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Crea una atmósfera cálida y divertida para los Invitados y Miembros del Equipo. Se adhiere a los procedimientos de salubridad de la compañía. Mantiene responsabilidad por el banco personal y se asegura que todas las transacciones financieras sean precisas operando las máquinas de tarjetas de crédito correctamente, calculando y devolviendo el cambio apropiado y manteniendo efectivo y monedas adecuados para devolver cambio. Sigue los procedimientos de conciencia de alcohol para prevenir intoxicación y lidiar con Invitados intoxicados. Evalúa el comportamiento del Invitado e identifica cuando el mismo debe ser informado al Gerente. Saluda a los Invitados que se acaban de sentar de forma amigable y sin demora. Toma las órdenes de comida y bebida de los Invitados precisamente. Mantiene un entendimiento exhaustivo de los artículos del menú y puede responder las preguntas con relación a los artículos de comida y bebida y su preparación. Ingresa las órdenes a Micros rápidamente y en la secuencia adecuada, utilizando las modificaciones y cargos adecuados. Se asegura que la comida esté debidamente acompañada y deposita las charolas en la sección designada del mesero, así como otras secciones en el restaurante, según se necesite. Trabaja rápida y eficientemente cumpliendo con la filosofía "siempre entrar y salir con las manos llenas". Asiste al acomodar grupos y dividirlos. Limpiar y acomodar mesas según sea necesario. Asistir a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Responsable por todas las ventas en las llaves personales Micros y completar el trabajo adicional de la estación al comienzo y fin de su turno. Participa en todos los incentivos y concursos, mejorando las ventas y promoviendo la marca. Sigue los lineamientos de porciones para asegurar control de costos, mientras maximiza la experiencia del Invitado. Garantiza la satisfacción continua del Invitado comprobando después de entregar la comida, manteniendo el nivel de las bebidas, removiendo estorbos, limpiando según sea necesario y respondiendo a las necesidades del Invitado sin demora. Mantiene la estación limpia, pone y limpia las mesas de la estación adecuadamente. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Debe tener habilidades de comunicación efectiva con los Invitados con el fin de general entusiasmo sobre la experiencia D&B. Debe demostrar habilidad para operar Micros, cambiar, llevar a cabo transacciones con tarjetas de crédito adecuadamente y contabilizar el dinero al final de cada turno. Debe poder leer y comunicarse en inglés. Escuchar las órdenes y necesidades de los Invitados, y luego comunicar con los Invitados verbalmente y con otros Miembros del Equipo verbalmente vía el sistema Micros. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
0300: Recepción y Anfitrión RESUMEN DE POSICIÓN: Nuestra posición de recepción y anfitrión asegura que las impresiones iniciales de los Invitados con Dave & Buster s sean positivas y receptivas. Las posiciones de recepción/anfitrión requiere un comunicador fuerte que guiará a nuestros Invitados a través de sus experiencias de compras, renta de juegos y comida. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Actúa como embajador del edificio, saludando a los Invitados con una actitud positiva y entusiasmo mientras coordinan la renta de juegos, venta de mercancía y teléfonos. Sonríe y saluda a los Invitados cuando llegan. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Despide a los Invitados que van de salida. Se asegura que todo haya sido satisfactorio e invita a los Invitados a regresar. Se prepara para el turno asegurándose que el área esté abastecida con insumos: menús, cubiertos, "Power cards", tarjetas de regalo, etc. Revisa la limpieza y organización de la Recepción. Se asegura que los menús estén disponibles y limpios y mantenidos. Revisa el reabastecimiento de insumos necesarios. Mantiene todas las áreas en estándar. Discute áreas problemáticas con el Gerente. Lleva a cabo inventario de mercancía durante y posterior a su turno, si es aplicable. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Notifica al Gerente de cualquier Invitado que sea percibido como infeliz. Asiste a otros Miembros del Equipo según sea necesario o el negocio lo indique. Maneja el cambio de mesas buscando mesas vacías, limpiando mesas según sea necesario. Rota el acomodo de mesas apropiadamente siguiendo lineamientos para asegurar imparcialidad y balance en las áreas de comida. Administra el flujo desde las puertas principales, eficientemente ayudando a los Invitados con sus necesidades e instruyendo según se requiera. Administra tiempos de espera y comunica información según se requiera a Invitados, Miembros del Equipo y Gerentes. Entrega cubiertos a los Invitados cuando se sienten. Lleva acabo cálculos precisos y a tiempo de transacciones de cuentas. Saluda y asiste a los Invitados eficientemente con una sonrisa mientras procesa transacciones. Es responsable de la reconciliación de todos los dineros de sus bancos. Completa órdenes para llegar para Invitados y se asegura de la precisión. Vende mercancía de la Recepción, si es aplicable. Debe ser amigable y capaz de sonreír frecuentemente. Es preferible experiencia de restaurante, ventas o cajero pero no requerida. Debe ser capaz de comunicarse eficientemente con múltiples Invitados mientras genera entusiasmo por D&B. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. Debe demostrar habilidad para leer y comunicarse en inglés. Debe ser capaz de articular saludos claros, solicitudes de asistencia y despedir a los Invitados. Debe tener habilidades de responder con calma a Invitados no satisfechos y presentar problemas a la atención del Gerente. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Aug 09, 2022
Full time
0300: Recepción y Anfitrión RESUMEN DE POSICIÓN: Nuestra posición de recepción y anfitrión asegura que las impresiones iniciales de los Invitados con Dave & Buster s sean positivas y receptivas. Las posiciones de recepción/anfitrión requiere un comunicador fuerte que guiará a nuestros Invitados a través de sus experiencias de compras, renta de juegos y comida. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Actúa como embajador del edificio, saludando a los Invitados con una actitud positiva y entusiasmo mientras coordinan la renta de juegos, venta de mercancía y teléfonos. Sonríe y saluda a los Invitados cuando llegan. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Despide a los Invitados que van de salida. Se asegura que todo haya sido satisfactorio e invita a los Invitados a regresar. Se prepara para el turno asegurándose que el área esté abastecida con insumos: menús, cubiertos, "Power cards", tarjetas de regalo, etc. Revisa la limpieza y organización de la Recepción. Se asegura que los menús estén disponibles y limpios y mantenidos. Revisa el reabastecimiento de insumos necesarios. Mantiene todas las áreas en estándar. Discute áreas problemáticas con el Gerente. Lleva a cabo inventario de mercancía durante y posterior a su turno, si es aplicable. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Notifica al Gerente de cualquier Invitado que sea percibido como infeliz. Asiste a otros Miembros del Equipo según sea necesario o el negocio lo indique. Maneja el cambio de mesas buscando mesas vacías, limpiando mesas según sea necesario. Rota el acomodo de mesas apropiadamente siguiendo lineamientos para asegurar imparcialidad y balance en las áreas de comida. Administra el flujo desde las puertas principales, eficientemente ayudando a los Invitados con sus necesidades e instruyendo según se requiera. Administra tiempos de espera y comunica información según se requiera a Invitados, Miembros del Equipo y Gerentes. Entrega cubiertos a los Invitados cuando se sienten. Lleva acabo cálculos precisos y a tiempo de transacciones de cuentas. Saluda y asiste a los Invitados eficientemente con una sonrisa mientras procesa transacciones. Es responsable de la reconciliación de todos los dineros de sus bancos. Completa órdenes para llegar para Invitados y se asegura de la precisión. Vende mercancía de la Recepción, si es aplicable. Debe ser amigable y capaz de sonreír frecuentemente. Es preferible experiencia de restaurante, ventas o cajero pero no requerida. Debe ser capaz de comunicarse eficientemente con múltiples Invitados mientras genera entusiasmo por D&B. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. Debe demostrar habilidad para leer y comunicarse en inglés. Debe ser capaz de articular saludos claros, solicitudes de asistencia y despedir a los Invitados. Debe tener habilidades de responder con calma a Invitados no satisfechos y presentar problemas a la atención del Gerente. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
0400: Barman RESUMEN DE POSICIÓN: Se asegura que los Invitados tengan una experiencia inigualable proporcionando un servicio rápido y amigable y atendiendo las necesidades de los Invitados. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Crea una atmósfera cálida y divertida para los Invitados y Miembros del Equipo. Se adhiere a los procedimientos de salubridad de la compañía. Mantiene responsabilidad por el banco personal y se asegura que todas las transacciones financieras sean precisas operando las máquinas de tarjetas de crédito correctamente, calculando y devolviendo el cambio apropiado y manteniendo efectivo y monedas adecuados para devolver cambio. Sigue los procedimientos de conciencia de alcohol para prevenir intoxicación y lidiar con Invitados intoxicados. Evalúa el comportamiento del Invitado e identifica cuando el mismo debe ser informado al Gerente. Sigue todas las recetas del bar para entregar un producto consistente, control de costos y maximizar la satisfacción del Invitado. Mantiene la estación limpia, pone y limpia las mesas de la estación adecuadamente. Saluda a los Invitados que se acaban de sentar de forma amigable y sin demora. Toma las órdenes de comida y bebida de los Invitados precisamente. Mantiene un entendimiento exhaustivo de los artículos del menú y puede responder las preguntas con relación a los artículos de comida y bebida y su preparación. Ingresa las órdenes a Micros rápidamente y en la secuencia adecuada, utilizando las modificaciones y cargos adecuados. Responsable por todas las ventas en las llaves personales Micros y completar el trabajo adicional de la estación al comienzo y fin de su turno. Debe demostrar habilidad para operar Micros, cambiar, llevar a cabo transacciones con tarjetas de crédito adecuadamente y contabilizar el dinero al final de cada turno. Se asegura que la comida esté debidamente acompañada y deposita las charolas en la sección designada del bar, así como otras secciones en el restaurante, según se necesite. Trabaja rápida y eficientemente cumpliendo con la filosofía "siempre entrar y salir con las manos llenas". Participa en todos los incentivos y concursos, mejorando las ventas y promoviendo la marca. Completa los inventarios del bar y formas de solicitud diarias según sea solicitado y requerido. Completa deberes de apertura/cierra de forma oportuna. Asiste al acomodar grupos y dividirlos. Asiste a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Limpia y vuelve a poner las mesas según sea necesario. Garantiza la satisfacción continua del Invitado comprobando después de entregar la comida, manteniendo el nivel de las bebidas, removiendo estorbos, limpiando según sea necesario y respondiendo a las necesidades del Invitado sin demora. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Escuchar las órdenes y necesidades de los Invitados, y luego comunicar con los Invitados verbalmente y con otros Miembros del Equipo verbalmente vía el sistema Micros. Debe ser amigable y capaz de sonreír frecuentemente. Experiencia de restaurante y/o bar preferible pero no requerida. Debe tener habilidades de comunicación efectiva con los Invitados con el fin de general entusiasmo sobre la experiencia D&B. Debe poder leer y comunicarse en inglés. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en ambientes con temperaturas frías y calientes como congeladores y alrededor de equipo de cocina. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Aug 09, 2022
Full time
0400: Barman RESUMEN DE POSICIÓN: Se asegura que los Invitados tengan una experiencia inigualable proporcionando un servicio rápido y amigable y atendiendo las necesidades de los Invitados. DETALLES: Dar una experiencia incomparable al Invitado a través de la mejor combinación de comida, bebidas y juegos en un ambiente ideal para celebrar divirtiéndose. Mantiene al supervisor inmediato totalmente informado y sin demora de todos los problemas o asuntos inusuales significativos. Toma acción correctiva sin demora cuando sea necesario o sugiere una acción alternativa. Crea una atmósfera cálida y divertida para los Invitados y Miembros del Equipo. Se adhiere a los procedimientos de salubridad de la compañía. Mantiene responsabilidad por el banco personal y se asegura que todas las transacciones financieras sean precisas operando las máquinas de tarjetas de crédito correctamente, calculando y devolviendo el cambio apropiado y manteniendo efectivo y monedas adecuados para devolver cambio. Sigue los procedimientos de conciencia de alcohol para prevenir intoxicación y lidiar con Invitados intoxicados. Evalúa el comportamiento del Invitado e identifica cuando el mismo debe ser informado al Gerente. Sigue todas las recetas del bar para entregar un producto consistente, control de costos y maximizar la satisfacción del Invitado. Mantiene la estación limpia, pone y limpia las mesas de la estación adecuadamente. Saluda a los Invitados que se acaban de sentar de forma amigable y sin demora. Toma las órdenes de comida y bebida de los Invitados precisamente. Mantiene un entendimiento exhaustivo de los artículos del menú y puede responder las preguntas con relación a los artículos de comida y bebida y su preparación. Ingresa las órdenes a Micros rápidamente y en la secuencia adecuada, utilizando las modificaciones y cargos adecuados. Responsable por todas las ventas en las llaves personales Micros y completar el trabajo adicional de la estación al comienzo y fin de su turno. Debe demostrar habilidad para operar Micros, cambiar, llevar a cabo transacciones con tarjetas de crédito adecuadamente y contabilizar el dinero al final de cada turno. Se asegura que la comida esté debidamente acompañada y deposita las charolas en la sección designada del bar, así como otras secciones en el restaurante, según se necesite. Trabaja rápida y eficientemente cumpliendo con la filosofía "siempre entrar y salir con las manos llenas". Participa en todos los incentivos y concursos, mejorando las ventas y promoviendo la marca. Completa los inventarios del bar y formas de solicitud diarias según sea solicitado y requerido. Completa deberes de apertura/cierra de forma oportuna. Asiste al acomodar grupos y dividirlos. Asiste a otros Miembros del Equipo como sea necesario o el negocio lo requiera. Limpia y vuelve a poner las mesas según sea necesario. Garantiza la satisfacción continua del Invitado comprobando después de entregar la comida, manteniendo el nivel de las bebidas, removiendo estorbos, limpiando según sea necesario y respondiendo a las necesidades del Invitado sin demora. Mantiene una relación de trabajo favorable con todos los demás Miembros del Equipo para promover un ambiente de trabajo cooperativo y harmonioso y ayuda a mantener la moral, productividad y eficiencia/efectividad. Escuchar las órdenes y necesidades de los Invitados, y luego comunicar con los Invitados verbalmente y con otros Miembros del Equipo verbalmente vía el sistema Micros. Debe ser amigable y capaz de sonreír frecuentemente. Experiencia de restaurante y/o bar preferible pero no requerida. Debe tener habilidades de comunicación efectiva con los Invitados con el fin de general entusiasmo sobre la experiencia D&B. Debe poder leer y comunicarse en inglés. Vestirse con los requerimientos adecuados, verse limpios y profesionales en todo momento. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. LO QUE NUESTROS ABOGADOS NOS HACEN ESCRIBIR: Las demandas físicas aquí descritas son representativas de aquellas que deben ser cumplidas por un Miembro del Equipo para llevar a cabo satisfactoriamente las funciones esenciales de este trabajo. Se pueden llevar a cabo acomodos razonables para permitir a individuos con discapacidades que lleven a cabo las funciones esenciales. Al desempeñar los deberes de esta posición, el Miembro del Equipo será requerido regularmente que: Trabaje días, noches y/o fines de semana según sea requerido. Trabajar en ambientes con temperaturas frías y calientes como congeladores y alrededor de equipo de cocina. Trabajar en un ambiente ruidoso y dinámico con condiciones distractoras. Leer y escribir notas a mano. Levantar y cargar hasta 30 libras (13.60 kg) Moverse en las instalaciones y estar de pie por largos periodos de tiempo. Caminar o estar de pie 100% del turno. Alcanzar, inclinarse y encorvarse frecuentemente. Las declaraciones anteriores tienen el fin de describir la naturaleza general y nivel de trabajo que se desempeña por los individuos asignados a este trabajo. No tienen el fin de ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que clasifique a esta posición.
Job Description: CDL Delivery Driver - CDL B $23 per hour plus a $2000.00 Sign-On/Retention bonus Each year Scholastic Book Fairs, in partnership with schools across the country, hosts more than 100,000 book-sale events that give more than 35 million students and their families access to thousands of affordable and educational products, helping foster a lifelong love of reading. We are currently in search of CDL Delivery Drivers to help us deliver fairs to local school. This full time position offers medical, dental and vision benefits, Paid Time Off, a generous 50% off discount on Scholastic merchandise, and a 401k. Scholastic drivers are home the majority of nights and all weekends. In the event that they do take an overnight route, drivers are provided with hotel accommodations and a meal allowance. Responsibilities include but are not limited to: Work with supervisor to deliver and pick-up fairs in an efficient, cost effective manner. Work closely with supervisor to ensure customer service standards are maintained. Load and unload trucks with or without assistance of mechanical devices. Effectively communicate routing problems to supervisor so changes can be communicated to the routing team (road construction, address changes, steps, etc). Deliver and pick-up product from schools, as scheduled,, in a courteous and professional manner. Secure and transport products in order to enable customer to receive a "Damage Free" fair. Perform a daily pre-trip and post-trip inspection of motor vehicle to which assigned. Notify supervisor of any defects or problems. Complete and maintain accurate and legible records in a timely manner to include, but not limited to, DOT Logs, trip sheets, fuel tickets, road expenses, and other paperwork, as required. Adhere to all Company, local, state, and federal rules/regulations inclusive of, but not limited to, DOT, OSHA, etc. Call Regional/Branch office immediately upon the occurrence of any of the following: a) Accident or damage to person(s) or property. b) Problem with a school delivery or pick-up. c) Mechanical failure of equipment. Assist in completing warehouse tasks as required by the supervisor. Overnight routes as necessary. Drivers will be provided with hotel accommodations and a meal allowance if required to perform and overnight route. Must maintain professional appearance including well-groomed hair, clean uniform, and hygienic habits. Attend monthly driver meetings - completing all continuous training materials as required. Complete annual Certificate of Violation Process timely, accurately and honestly. Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. Maintain a clean, organized and safe work environment. Maintain truck per company standards. Regular attendance in accordance with schedule. Drug and alcohol free policy compliance. Other duties as assigned. Qualifications JOB REQUIREMENTS High School Diploma or GED Certificate preferred. Verifiable commercial driving experience of at least one (1) year required. Minimum of twenty-one (21) years of age. Possess valid CDL license with air brake endorsement. Must pass a drug screen/alcohol screen, Motor Vehicle Record review, criminal background review, and a DOT physical examination indicating physical essential functions of job can be performed as required. Must be able to drive vehicle weighing up to 34,000 GVW. Ability to lift/carry up to 70 lbs. and push, pull, lift and handle metal/plastic cases weighing more than 350lbs on a regular and repetitive basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer service orientated. Must be able to read road maps and follow directions. Ability to work over time and weekends as needed. Strong team player and the ability to get along with co-workers. Good verbal/written communication skills, basic math skills, and ability to read Time Type: Full time Job Type: Regular Seasonal Job Family Group: Distrib & Matls Mgmt Location Region/State: Arizona EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision Important Please fill out the below information to be re-directed to the full application
Aug 08, 2022
Job Description: CDL Delivery Driver - CDL B $23 per hour plus a $2000.00 Sign-On/Retention bonus Each year Scholastic Book Fairs, in partnership with schools across the country, hosts more than 100,000 book-sale events that give more than 35 million students and their families access to thousands of affordable and educational products, helping foster a lifelong love of reading. We are currently in search of CDL Delivery Drivers to help us deliver fairs to local school. This full time position offers medical, dental and vision benefits, Paid Time Off, a generous 50% off discount on Scholastic merchandise, and a 401k. Scholastic drivers are home the majority of nights and all weekends. In the event that they do take an overnight route, drivers are provided with hotel accommodations and a meal allowance. Responsibilities include but are not limited to: Work with supervisor to deliver and pick-up fairs in an efficient, cost effective manner. Work closely with supervisor to ensure customer service standards are maintained. Load and unload trucks with or without assistance of mechanical devices. Effectively communicate routing problems to supervisor so changes can be communicated to the routing team (road construction, address changes, steps, etc). Deliver and pick-up product from schools, as scheduled,, in a courteous and professional manner. Secure and transport products in order to enable customer to receive a "Damage Free" fair. Perform a daily pre-trip and post-trip inspection of motor vehicle to which assigned. Notify supervisor of any defects or problems. Complete and maintain accurate and legible records in a timely manner to include, but not limited to, DOT Logs, trip sheets, fuel tickets, road expenses, and other paperwork, as required. Adhere to all Company, local, state, and federal rules/regulations inclusive of, but not limited to, DOT, OSHA, etc. Call Regional/Branch office immediately upon the occurrence of any of the following: a) Accident or damage to person(s) or property. b) Problem with a school delivery or pick-up. c) Mechanical failure of equipment. Assist in completing warehouse tasks as required by the supervisor. Overnight routes as necessary. Drivers will be provided with hotel accommodations and a meal allowance if required to perform and overnight route. Must maintain professional appearance including well-groomed hair, clean uniform, and hygienic habits. Attend monthly driver meetings - completing all continuous training materials as required. Complete annual Certificate of Violation Process timely, accurately and honestly. Utilize proper techniques for lifting, packing, and handling heavy objects, climbing ladders and pushing/pulling display cases. Maintain a clean, organized and safe work environment. Maintain truck per company standards. Regular attendance in accordance with schedule. Drug and alcohol free policy compliance. Other duties as assigned. Qualifications JOB REQUIREMENTS High School Diploma or GED Certificate preferred. Verifiable commercial driving experience of at least one (1) year required. Minimum of twenty-one (21) years of age. Possess valid CDL license with air brake endorsement. Must pass a drug screen/alcohol screen, Motor Vehicle Record review, criminal background review, and a DOT physical examination indicating physical essential functions of job can be performed as required. Must be able to drive vehicle weighing up to 34,000 GVW. Ability to lift/carry up to 70 lbs. and push, pull, lift and handle metal/plastic cases weighing more than 350lbs on a regular and repetitive basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer service orientated. Must be able to read road maps and follow directions. Ability to work over time and weekends as needed. Strong team player and the ability to get along with co-workers. Good verbal/written communication skills, basic math skills, and ability to read Time Type: Full time Job Type: Regular Seasonal Job Family Group: Distrib & Matls Mgmt Location Region/State: Arizona EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision Important Please fill out the below information to be re-directed to the full application
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Aug 06, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Overview: No late nights! Senior Living Community Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to: Tuition Reimbursement Pet Insurance Adoption Reimbursement Benefits Variety of Associate Discounts Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination. Responsibilities: Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors lives brighter every day. Qualifications: What it takes to be a Cook at Brookdale: Our cooks prepare meals for our residents and maintain a clean kitchen. You will use your prior experience with cutting tools, cookware and bakeware, combined with your knowledge of cooking procedures and methods of grilling, baking and boiling as a critical part of role. Brookdale is an equal opportunity employer and a drug-free workplace.
Aug 04, 2022
Full time
Overview: No late nights! Senior Living Community Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to: Tuition Reimbursement Pet Insurance Adoption Reimbursement Benefits Variety of Associate Discounts Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination. Responsibilities: Have a passion for food and serving seniors? Then being a cook at Brookdale is for you! As a cook, you will nourish our residents bodies and spirits with homestyle meals, just like family. Here you will have work-life balance with defined schedules and menus and be a valued member of the team. You are not just cooking, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors lives brighter every day. Qualifications: What it takes to be a Cook at Brookdale: Our cooks prepare meals for our residents and maintain a clean kitchen. You will use your prior experience with cutting tools, cookware and bakeware, combined with your knowledge of cooking procedures and methods of grilling, baking and boiling as a critical part of role. Brookdale is an equal opportunity employer and a drug-free workplace.
COME JOIN THE DHL TEAM! CDL Class A - Regional Tractor Trailer Delivery Drivers Phoenix, AZ Estimated 1st Year Earnings - $75,000 - $85,000 Including a $5000 Sign On/Retention Bonus!Family Medical Coverage Starting at $30 per Week DHL Supply Chain is a leader in the fast-growing supply chain management and third-party logistics industry. We're a world-class company, and we're looking for world-class people. Our Drivers keep our company moving and on the right track. If you're an active contributor with a can-do attitude, who's passionate about doing things the right way the first time, join us and become an essential part of everyday life. JOB DESCRIPTION: Class A CDL regional driver, 5 day work week, Monday - Friday Deliveries The work is "Touch Freight" -we teach you to perform the job safely and efficiently. All deliveries during daytime business hours No one uses your tractor but you. No slip seating .No team driving Well maintained equipment with 24/7 roadside assistance Quarterly & Annual Safety / Performance Incentives Paid orientation & training Annual pay raises DHL pays weekly REQUIREMENTS: A current CDL A and at least 12 months of verifiable experience driving a tractor/trailer. Be a minimum of 21 years of age. Safe driving record GREAT REWARDS: Comprehensive and affordable benefits package includes: Medical/Dental/Vision after only 30 days! Life Insurance, Disability, Vacation, Paid Holidays, 401K, Tuition Reimbursement, First Class Company Equipment and Work Life Program DHL SUPPLY CHAIN Excellence. Simply delivered
Aug 04, 2022
COME JOIN THE DHL TEAM! CDL Class A - Regional Tractor Trailer Delivery Drivers Phoenix, AZ Estimated 1st Year Earnings - $75,000 - $85,000 Including a $5000 Sign On/Retention Bonus!Family Medical Coverage Starting at $30 per Week DHL Supply Chain is a leader in the fast-growing supply chain management and third-party logistics industry. We're a world-class company, and we're looking for world-class people. Our Drivers keep our company moving and on the right track. If you're an active contributor with a can-do attitude, who's passionate about doing things the right way the first time, join us and become an essential part of everyday life. JOB DESCRIPTION: Class A CDL regional driver, 5 day work week, Monday - Friday Deliveries The work is "Touch Freight" -we teach you to perform the job safely and efficiently. All deliveries during daytime business hours No one uses your tractor but you. No slip seating .No team driving Well maintained equipment with 24/7 roadside assistance Quarterly & Annual Safety / Performance Incentives Paid orientation & training Annual pay raises DHL pays weekly REQUIREMENTS: A current CDL A and at least 12 months of verifiable experience driving a tractor/trailer. Be a minimum of 21 years of age. Safe driving record GREAT REWARDS: Comprehensive and affordable benefits package includes: Medical/Dental/Vision after only 30 days! Life Insurance, Disability, Vacation, Paid Holidays, 401K, Tuition Reimbursement, First Class Company Equipment and Work Life Program DHL SUPPLY CHAIN Excellence. Simply delivered
Información disponible en español a continuación. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica). QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. Tiene que poder mantener la calma y la objetividad bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Clean/Buff floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed according to hotel standards. Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner. Practice safe work habits to ensure safety to guests fellow associates and self. Handle items for "Lost and Found" according to Aimbridge Hospitality standards. At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. Complete daily assignment check list and submit to supervisor at the end of the day. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados. Usar la lista de control para completar los proyectos que siguen según asignados. Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado. Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo. Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés. Bregar con artículos "Perdidos y Hallados" de acuerdo con las normas del hotel. Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping. Llevar a cabo otra tarea según asignada por el supervisor o gerente. This all-suite hotel offers a complimentary shuttle to Phoenix Sky Harbor Airport. Our hotel is minutes from the Arizona State University (ASU) campus and the shopping and nightlife of Mill Avenue. Relax in our sleek lobby, bar and lounge area with expanded breakfast section. Guests can wake up in a spacious bedroom and enjoy extra space with a separate living area. The free made-to-order breakfast every morning includes a fresh omelet station and everything you need to get the day started right. Snacks and refreshments are complimentary every night at our Evening Reception. We are ready to host any event with over 10,000 sq. ft. of indoor and outdoor meeting space. Our Phoenix Ballroom makes an elegant venue for presentations and celebrations for up to 500 guests. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Aug 03, 2022
Full time
Información disponible en español a continuación. The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica). QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. Tiene que poder mantener la calma y la objetividad bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Clean/Buff floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed according to hotel standards. Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner. Practice safe work habits to ensure safety to guests fellow associates and self. Handle items for "Lost and Found" according to Aimbridge Hospitality standards. At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. Complete daily assignment check list and submit to supervisor at the end of the day. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados. Usar la lista de control para completar los proyectos que siguen según asignados. Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado. Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo. Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés. Bregar con artículos "Perdidos y Hallados" de acuerdo con las normas del hotel. Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping. Llevar a cabo otra tarea según asignada por el supervisor o gerente. This all-suite hotel offers a complimentary shuttle to Phoenix Sky Harbor Airport. Our hotel is minutes from the Arizona State University (ASU) campus and the shopping and nightlife of Mill Avenue. Relax in our sleek lobby, bar and lounge area with expanded breakfast section. Guests can wake up in a spacious bedroom and enjoy extra space with a separate living area. The free made-to-order breakfast every morning includes a fresh omelet station and everything you need to get the day started right. Snacks and refreshments are complimentary every night at our Evening Reception. We are ready to host any event with over 10,000 sq. ft. of indoor and outdoor meeting space. Our Phoenix Ballroom makes an elegant venue for presentations and celebrations for up to 500 guests. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
POSITION SUMMARY The Expeditor is responsible for supporting the restaurant staff by ensuring food is prepared according to established food production and presentation procedures. The Expeditor will also deliver food and other items to guests in a professional, timely, and friendly manner that achieves Company quality and presentation standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Organizing prepared food by check; garnishing or ensuring each item is garnished appropriately and presented as per specification; cleaning plates prior to delivery; ensuring tables receive all food as ordered Maintain guest orders in an automated QSR ticket system Delivering food and items ordered by guests without delay, at the desired temperature, and in a highly presentable manner and within set time guidelines Working in a team environment with the ability to be an effective team player Act as the liaison between the front-of-house sales team and back-of-house cooks Maintaining complete knowledge of locations food offering and preparation Carrying and transporting trays with beverages and/or plates Clearing the dishes as they are consumed Carefully watching tables and filling water glasses and other drinks as appropriate Providing friendly, gracious, motivated, detail-oriented, and responsive service to create a memorable dining experience for guests Performing cleaning side work as assigned Supporting servers and kitchen staff in other duties as required Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy Display integrity and honesty in all aspects of your employment Performing other duties as directed KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Ability to remain calm while working under pressure in a fast-paced environment. Ability to act with integrity and professionalism Must possess proficient ability to communicate in English in an oral and written format. Ability to absorb and retain information quickly; ability to pass menu related tests California food handlers card required Basic mathematical skills Basic reading and writing skills Basic computer skills Multi-task oriented MINIMUM QUALIFICATIONS Nevada - Must be 18 years of age or older at the time of application One or more years of full-service restaurant experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Must be able to suggestively sell food and beverage items PREFERRED QUALIFICATIONS Two or more years of full-service restaurant experience PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit, and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls, and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. The noise level in the work environment is moderate to loud. NOTE This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
Aug 02, 2022
Full time
POSITION SUMMARY The Expeditor is responsible for supporting the restaurant staff by ensuring food is prepared according to established food production and presentation procedures. The Expeditor will also deliver food and other items to guests in a professional, timely, and friendly manner that achieves Company quality and presentation standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Organizing prepared food by check; garnishing or ensuring each item is garnished appropriately and presented as per specification; cleaning plates prior to delivery; ensuring tables receive all food as ordered Maintain guest orders in an automated QSR ticket system Delivering food and items ordered by guests without delay, at the desired temperature, and in a highly presentable manner and within set time guidelines Working in a team environment with the ability to be an effective team player Act as the liaison between the front-of-house sales team and back-of-house cooks Maintaining complete knowledge of locations food offering and preparation Carrying and transporting trays with beverages and/or plates Clearing the dishes as they are consumed Carefully watching tables and filling water glasses and other drinks as appropriate Providing friendly, gracious, motivated, detail-oriented, and responsive service to create a memorable dining experience for guests Performing cleaning side work as assigned Supporting servers and kitchen staff in other duties as required Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy Display integrity and honesty in all aspects of your employment Performing other duties as directed KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills and attention to detail. Ability to remain calm while working under pressure in a fast-paced environment. Ability to act with integrity and professionalism Must possess proficient ability to communicate in English in an oral and written format. Ability to absorb and retain information quickly; ability to pass menu related tests California food handlers card required Basic mathematical skills Basic reading and writing skills Basic computer skills Multi-task oriented MINIMUM QUALIFICATIONS Nevada - Must be 18 years of age or older at the time of application One or more years of full-service restaurant experience Willingness to work evenings and weekends as required Knowledge of and ability to adhere to workplace safety procedures Must be able to suggestively sell food and beverage items PREFERRED QUALIFICATIONS Two or more years of full-service restaurant experience PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries, and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit, and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls, and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. The noise level in the work environment is moderate to loud. NOTE This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
Guest Services Hourly Wage ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $15.00 USD . Key Purpose Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer s location. The guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence. The Guest Services person works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times. Success Criteria Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement Participate and embrace the development opportunities within group Key Areas of Collaboration and Influence Support the team, and report to the Key Account Manager Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Ideal Candidate Experience Bachelor of Science or Bachelor of Arts degree preferred 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard Experience working within a Corporate Environment in a concierge, host, or reception role IT literate including Microsoft Office application proficiency Must be customer focused, organized, and professional Must have ability to work in a team environment Must be able to converse with peers and Executives in a genuine, professional and confident manner Must possess excellent verbal communication skills Must possess excellent interpersonal skills Must be able to remain calm and effectively communicate with demanding customers Key Accountabilities Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries Provide an exceptional Customer Service experience to all colleagues and guests visiting the site Ensure guests are greeted courteously and their needs are anticipated at all times Direct visitors by maintaining employee and department directories; giving instructions Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations Ensure consistent communication with various departments to allow awareness of all VIP s and guests arriving and leaving the building Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries Ensure that you are able to instantly recognize and greet key customer personnel, executives, and their guests at all times, proactively maintaining your personal knowledge of any changes throughout the executive and site management teams Maintain safe and clean reception area by complying with procedures, rules, and regulations Use operational knowledge of the Lobby and Reception to provide swift resolution to any challenges experienced by guests or colleagues, hosting guests to available check in desks where waiting times are expected to exceed the agreed SLA s Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management Ensure the reception desk is constantly manned and kept immaculate and tidy at all times Contribute to team effort by accomplishing related results as needed Physical Demands & Work Environment Sitting for an extensive amount of time Standing for an extensive amount of time Must be able to work under pressure and time deadlines during peak periods
Aug 02, 2022
Full time
Guest Services Hourly Wage ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $15.00 USD . Key Purpose Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer s location. The guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence. The Guest Services person works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times. Success Criteria Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement Participate and embrace the development opportunities within group Key Areas of Collaboration and Influence Support the team, and report to the Key Account Manager Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Ideal Candidate Experience Bachelor of Science or Bachelor of Arts degree preferred 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard Experience working within a Corporate Environment in a concierge, host, or reception role IT literate including Microsoft Office application proficiency Must be customer focused, organized, and professional Must have ability to work in a team environment Must be able to converse with peers and Executives in a genuine, professional and confident manner Must possess excellent verbal communication skills Must possess excellent interpersonal skills Must be able to remain calm and effectively communicate with demanding customers Key Accountabilities Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries Provide an exceptional Customer Service experience to all colleagues and guests visiting the site Ensure guests are greeted courteously and their needs are anticipated at all times Direct visitors by maintaining employee and department directories; giving instructions Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations Ensure consistent communication with various departments to allow awareness of all VIP s and guests arriving and leaving the building Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries Ensure that you are able to instantly recognize and greet key customer personnel, executives, and their guests at all times, proactively maintaining your personal knowledge of any changes throughout the executive and site management teams Maintain safe and clean reception area by complying with procedures, rules, and regulations Use operational knowledge of the Lobby and Reception to provide swift resolution to any challenges experienced by guests or colleagues, hosting guests to available check in desks where waiting times are expected to exceed the agreed SLA s Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management Ensure the reception desk is constantly manned and kept immaculate and tidy at all times Contribute to team effort by accomplishing related results as needed Physical Demands & Work Environment Sitting for an extensive amount of time Standing for an extensive amount of time Must be able to work under pressure and time deadlines during peak periods
Property Location: 1780 W. Ranch Road - Phoenix, Arizona 85284 YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2022) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!) BASIC FUNCTION & JOB DUTIES: Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision. Rise. Shine. Work Happy. Apply Now.
Jul 31, 2022
Full time
Property Location: 1780 W. Ranch Road - Phoenix, Arizona 85284 YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $1600/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2022) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that's a record!) BASIC FUNCTION & JOB DUTIES: Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting, folding and inspecting items for wear and tear and stains. Ensures laundry area is kept clean and organized, maintains stock and inventory. May be asked to assist cleaning rooms/public space when needed. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires the ability to follow verbal directions. Requires thorough knowledge of laundry procedures as well as laundry supplies. Requires ability to work with a variety of chemicals and detergents. Requires the ability to work without direct supervision. Rise. Shine. Work Happy. Apply Now.
Overview: NOW HIRING OPENERS Starting hiring pay range (based on location, experience, qualifications, etc.): $15 / hour Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. A Restaurant Crewmember has the primary responsibility of providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane's standards and working in various areas of the Restaurant (Cashier, Front Counter, Dining Room, Kitchen, Food Prep, Grill and Drive-Thru, etc.). Ultimately, a Restaurant Crewmember is responsible for upholding Raising Cane's standards. We are looking to immediately hire talented Restaurant Crewmembers who can thrive in an upbeat and fast-paced food service environment. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Restaurant Crewmember: + Team player + Excellent communicator + Happy, Courteous and Enthusiastic + Hard-working and attentive + Responsible and dependable + Authentic and genuine + Takes pride in doing a good job Perks for all Restaurant Crewmembers: + Competitive pay + Casual work attire and flexible scheduling + Restaurants closed most holidays including MLK Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's Day + Discounted tuition benefits and FREE education resources + Benefits , paid time off and more ... Benefits Offered Voluntary Full-Time Perks + Dental + Vision + Supplemental Life Insurance + Pet Insurance + 401(k) With Employer Match (age 21 & older) + Crewmember Assistance Program + Discounted Online Education Opportunities + Free Resources For Furthering Your Education + Medical & Pharmacy + Benefits Concierge Service + Dependent Care Flexible Spending Account + Healthcare Flexible Spending Account Must satisfy one year of service and meet ACA eligibility requirements. Speak with a manager for more details. + Paid Time Off + Closed for all major holidays + Early closure for company events + Casual Work Attire + Flexible Scheduling + Perkspot Employee Discount Program Responsibilities: ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lift and carry, push or pull heavy objects up to 50 pounds + Kneel, bend, twist or stoop + Ascend or descend stairs + Reach and grasp objects (including above head and below waistline) + Excellent verbal and written communication + Ability to show up to scheduled shifts on time + Cleaning tables, floors and other areas of the Restaurant + Taking orders from Customers and processing payments efficiently + Follow proper safety procedures when handling and/or preparing food + Ability to multitask Qualifications: ADDITIONAL REQUIREMENTS: + Must be 16 years of age or older + Provide all Customers with quick and friendly service + Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service + Work under pressure and at a fast pace + Align with Raising Cane's culture by balancing Working Hard and Having Fun + Take initiative + Comply with Company policies Raising Cane's appreciates & values individuality. EOE
Jul 30, 2022
Full time
Overview: NOW HIRING OPENERS Starting hiring pay range (based on location, experience, qualifications, etc.): $15 / hour Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. A Restaurant Crewmember has the primary responsibility of providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane's standards and working in various areas of the Restaurant (Cashier, Front Counter, Dining Room, Kitchen, Food Prep, Grill and Drive-Thru, etc.). Ultimately, a Restaurant Crewmember is responsible for upholding Raising Cane's standards. We are looking to immediately hire talented Restaurant Crewmembers who can thrive in an upbeat and fast-paced food service environment. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Restaurant Crewmember: + Team player + Excellent communicator + Happy, Courteous and Enthusiastic + Hard-working and attentive + Responsible and dependable + Authentic and genuine + Takes pride in doing a good job Perks for all Restaurant Crewmembers: + Competitive pay + Casual work attire and flexible scheduling + Restaurants closed most holidays including MLK Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's Day + Discounted tuition benefits and FREE education resources + Benefits , paid time off and more ... Benefits Offered Voluntary Full-Time Perks + Dental + Vision + Supplemental Life Insurance + Pet Insurance + 401(k) With Employer Match (age 21 & older) + Crewmember Assistance Program + Discounted Online Education Opportunities + Free Resources For Furthering Your Education + Medical & Pharmacy + Benefits Concierge Service + Dependent Care Flexible Spending Account + Healthcare Flexible Spending Account Must satisfy one year of service and meet ACA eligibility requirements. Speak with a manager for more details. + Paid Time Off + Closed for all major holidays + Early closure for company events + Casual Work Attire + Flexible Scheduling + Perkspot Employee Discount Program Responsibilities: ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lift and carry, push or pull heavy objects up to 50 pounds + Kneel, bend, twist or stoop + Ascend or descend stairs + Reach and grasp objects (including above head and below waistline) + Excellent verbal and written communication + Ability to show up to scheduled shifts on time + Cleaning tables, floors and other areas of the Restaurant + Taking orders from Customers and processing payments efficiently + Follow proper safety procedures when handling and/or preparing food + Ability to multitask Qualifications: ADDITIONAL REQUIREMENTS: + Must be 16 years of age or older + Provide all Customers with quick and friendly service + Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service + Work under pressure and at a fast pace + Align with Raising Cane's culture by balancing Working Hard and Having Fun + Take initiative + Comply with Company policies Raising Cane's appreciates & values individuality. EOE
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 30, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 30, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Manage the front office and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible to manage all approvals, billing, and collections of hotel s Accounts Receivables. Prepare Month End Reporting for the preparation of hotel financial reports. Manage all housekeeping and laundry functions to ensure compliance with quality and brand standards in all areas of the hotel. Establish, implement, and inspect that procedures to ensure all guest rooms and public areas are clean and in proper condition to meet guest expectations and brand standards. Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure all are clean and/or in good repair. Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. Ensure the proper process is in place to manage and report on department expenses. Work with the General Manager on the identification of budget variances within the Front Desk, Food and Beverage and Housekeeping departments. Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Front Desk, Food and Beverage and Housekeeping departments. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the three departments. Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Front Desk, Food and Beverage and Housekeeping departments. Ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Enforce hotel standards, policies, and procedures are in place within the operations departments. Act as "Manager on duty" as required. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor s degree in Hotel Administration, Business Administration or related field preferred. Two years of previous supervisory experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 30, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Manage the front office and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible to manage all approvals, billing, and collections of hotel s Accounts Receivables. Prepare Month End Reporting for the preparation of hotel financial reports. Manage all housekeeping and laundry functions to ensure compliance with quality and brand standards in all areas of the hotel. Establish, implement, and inspect that procedures to ensure all guest rooms and public areas are clean and in proper condition to meet guest expectations and brand standards. Provide regular direction and manage hotel operations to establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure all are clean and/or in good repair. Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. Ensure the proper process is in place to manage and report on department expenses. Work with the General Manager on the identification of budget variances within the Front Desk, Food and Beverage and Housekeeping departments. Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Front Desk, Food and Beverage and Housekeeping departments. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the three departments. Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Front Desk, Food and Beverage and Housekeeping departments. Ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Enforce hotel standards, policies, and procedures are in place within the operations departments. Act as "Manager on duty" as required. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor s degree in Hotel Administration, Business Administration or related field preferred. Two years of previous supervisory experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 30, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 30, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Location: US-AZ-TEMPE System ID: 836048 Category: Food Service Employment Status: Part-Time Unit Name: ARIZONA STATE ATHLETICS Unit Contact: Target Hourly Rate: $16 UNIT DESCRIPTION Position Summary Accurately and efficiently prepare, portion, grill, and present a variety of hot and/or cold food items for various meal periods: to include Breakfast, Lunch, Dinner, and Special/Catered Events. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. General Responsibilities: Prepares, seasons and cooks meats and vegetables using skill in frying, grilling and sauting. Prepares, seasons and cooks starches, vegetables and other side hot food items. Performs food preparation work for cooking, including seasoning. Measures and mixes ingredients according to recipe. Deep fries, grills and sauts meats, fish, vegetables and other foods. Observes and tests foods being cooked by tasting, smelling and piercing. Portions food on serving plates. May add gravies, sauces and garnishes to servings. May select recipes per menu cycle, prepare bakery items, receive inventory, move and lift foodstuffs and supplies and prepare meals for customers requiring special diets. May clean and sanitize work stations and equipment and must follow all Sodexho, client and regulatory rules and procedures. Responsible for following food safety and physical safety policies at all times, while utilizing personal protective equipment (PPE) when required by management. Complies with all Sodexo HACCP policies and procedures. Reports all accidents and injuries in a timely manner. Complies with all company safety and risk management policies and procedures. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated. May perform other duties and responsibilities as assigned. Qualifications & Requirements Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Maintains a positive attitude. Ability to work a flexible schedule helpful. Must comply with any dress code requirements. Must be able to work nights, weekends and some holidays. Attends work and shows up for scheduled shift on time with satisfactory regularity. Experience/Knowledge: High School diploma, GED or equivalent. 0 to 2 years of related work experience. Knowledge of basic operation of equipment and cash-handling procedures preferred. Skills/Aptitude: Applies basic skills and may develop skills appropriate for the position. Focuses primarily on own area of specialty. Good working knowledge of food preparation. Requires familiarity of kitchen equipment. Must be able to read and follow a recipe unsupervised Ability to work under pressure in fast paced environment Must be organized and a problem solver Some heavy lifting required Physical Requirements: Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a standing position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Working Conditions (may add additional conditions specific to defined work location): Generally in an indoor setting; however, may supervise outside activities and events. Varying schedule to include evenings, holidays, weekends and extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Benefits Eligibility Part Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees). PI
Jul 28, 2022
Full time
Location: US-AZ-TEMPE System ID: 836048 Category: Food Service Employment Status: Part-Time Unit Name: ARIZONA STATE ATHLETICS Unit Contact: Target Hourly Rate: $16 UNIT DESCRIPTION Position Summary Accurately and efficiently prepare, portion, grill, and present a variety of hot and/or cold food items for various meal periods: to include Breakfast, Lunch, Dinner, and Special/Catered Events. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. General Responsibilities: Prepares, seasons and cooks meats and vegetables using skill in frying, grilling and sauting. Prepares, seasons and cooks starches, vegetables and other side hot food items. Performs food preparation work for cooking, including seasoning. Measures and mixes ingredients according to recipe. Deep fries, grills and sauts meats, fish, vegetables and other foods. Observes and tests foods being cooked by tasting, smelling and piercing. Portions food on serving plates. May add gravies, sauces and garnishes to servings. May select recipes per menu cycle, prepare bakery items, receive inventory, move and lift foodstuffs and supplies and prepare meals for customers requiring special diets. May clean and sanitize work stations and equipment and must follow all Sodexho, client and regulatory rules and procedures. Responsible for following food safety and physical safety policies at all times, while utilizing personal protective equipment (PPE) when required by management. Complies with all Sodexo HACCP policies and procedures. Reports all accidents and injuries in a timely manner. Complies with all company safety and risk management policies and procedures. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated. May perform other duties and responsibilities as assigned. Qualifications & Requirements Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Maintains a positive attitude. Ability to work a flexible schedule helpful. Must comply with any dress code requirements. Must be able to work nights, weekends and some holidays. Attends work and shows up for scheduled shift on time with satisfactory regularity. Experience/Knowledge: High School diploma, GED or equivalent. 0 to 2 years of related work experience. Knowledge of basic operation of equipment and cash-handling procedures preferred. Skills/Aptitude: Applies basic skills and may develop skills appropriate for the position. Focuses primarily on own area of specialty. Good working knowledge of food preparation. Requires familiarity of kitchen equipment. Must be able to read and follow a recipe unsupervised Ability to work under pressure in fast paced environment Must be organized and a problem solver Some heavy lifting required Physical Requirements: Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a standing position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Working Conditions (may add additional conditions specific to defined work location): Generally in an indoor setting; however, may supervise outside activities and events. Varying schedule to include evenings, holidays, weekends and extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Benefits Eligibility Part Time Benefits: At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits like paid time off, financial and savings programs and access to our employee assistance program and other discounts (eligibility varies by unit and may not be available to all employees). PI
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: Make safe and efficient deliveries from a Boston Market store location to customers within trade area Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed Responsible for the buffet set up at the client location according to Boston Market standards or customer request. Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment Load all delivery orders, up to 50 pounds, in the delivery vehicle Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. Miscellaneous tasks at the restaurant as needed Primary Tasks are Catering related. Cleaning delivery equipment Inventory catering shelf Assemble Market Boxes with set ups of 15 and 25 Enter leads into computer system Job Requirements Job Qualifications: All drivers must be 18 years of age Need access to reliable transportation to make deliveries Own or be willing to purchase a working cell phone Must be able to pass the Motor Vehicle Check requirements for Boston Market Posses a valid drivers license and proof of insurance Need to be able to work a flexible schedule Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Jul 27, 2022
Full time
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: Make safe and efficient deliveries from a Boston Market store location to customers within trade area Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed Responsible for the buffet set up at the client location according to Boston Market standards or customer request. Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment Load all delivery orders, up to 50 pounds, in the delivery vehicle Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. Miscellaneous tasks at the restaurant as needed Primary Tasks are Catering related. Cleaning delivery equipment Inventory catering shelf Assemble Market Boxes with set ups of 15 and 25 Enter leads into computer system Job Requirements Job Qualifications: All drivers must be 18 years of age Need access to reliable transportation to make deliveries Own or be willing to purchase a working cell phone Must be able to pass the Motor Vehicle Check requirements for Boston Market Posses a valid drivers license and proof of insurance Need to be able to work a flexible schedule Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
3rd Shift Delivery Driver Here at Boston Market, we are Far From Fries. Are you looking to feed your career, not just a time clock? We have a career path to fit your personal and professional growth goals. Crew Members will join our diverse and loyal team, working together to achieve great results, tackle challenges and have fun along the way. A career at Boston Market means more: it means flexible hours, wholesome food, friendships that last and customer service we can be proud of every day. We have jobs available for all part-time 3rd Shift hourly positions including: Servers, Cashiers, Carvers, Cooks, Drive Thru and more. WHAT'S IN IT FOR YOU? Discounted meals while you're on the clock Pay Differential for 3rd Shift Corporate Discount Programs Daily Pay Opportunities Medical, dental, vision insurance (eligible after one-year anniversary) College Partnerships We actively engage in philanthropic endeavors including our work for Give Kids the World Village Hours worked between 11:00pm - 8:00am Required Education and Experience: o High school or GED required. o Ability to work a flexible schedule including opening, closing, weekends, and holidays. o Must be at least 18 years of age. Previous restaurant experience is helpful, but not necessary. We'll train you to prepare, serve or deliver home-style meals the Boston Market way. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Jul 27, 2022
Full time
3rd Shift Delivery Driver Here at Boston Market, we are Far From Fries. Are you looking to feed your career, not just a time clock? We have a career path to fit your personal and professional growth goals. Crew Members will join our diverse and loyal team, working together to achieve great results, tackle challenges and have fun along the way. A career at Boston Market means more: it means flexible hours, wholesome food, friendships that last and customer service we can be proud of every day. We have jobs available for all part-time 3rd Shift hourly positions including: Servers, Cashiers, Carvers, Cooks, Drive Thru and more. WHAT'S IN IT FOR YOU? Discounted meals while you're on the clock Pay Differential for 3rd Shift Corporate Discount Programs Daily Pay Opportunities Medical, dental, vision insurance (eligible after one-year anniversary) College Partnerships We actively engage in philanthropic endeavors including our work for Give Kids the World Village Hours worked between 11:00pm - 8:00am Required Education and Experience: o High school or GED required. o Ability to work a flexible schedule including opening, closing, weekends, and holidays. o Must be at least 18 years of age. Previous restaurant experience is helpful, but not necessary. We'll train you to prepare, serve or deliver home-style meals the Boston Market way. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: Make safe and efficient deliveries from a Boston Market store location to customers within trade area Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed Responsible for the buffet set up at the client location according to Boston Market standards or customer request. Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment Load all delivery orders, up to 50 pounds, in the delivery vehicle Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. Miscellaneous tasks at the restaurant as needed Primary Tasks are Catering related. Cleaning delivery equipment Inventory catering shelf Assemble Market Boxes with set ups of 15 and 25 Enter leads into computer system Job Requirements/Job Qualifications: All drivers must be 18 years of age Need access to reliable transportation to make deliveries Own or be willing to purchase a working cell phone Must be able to pass the Motor Vehicle Check requirements for Boston Market Posses a valid drivers license and proof of insurance Need to be able to work a flexible schedule Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Jul 26, 2022
Full time
Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: Make safe and efficient deliveries from a Boston Market store location to customers within trade area Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed Responsible for the buffet set up at the client location according to Boston Market standards or customer request. Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment Load all delivery orders, up to 50 pounds, in the delivery vehicle Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. Miscellaneous tasks at the restaurant as needed Primary Tasks are Catering related. Cleaning delivery equipment Inventory catering shelf Assemble Market Boxes with set ups of 15 and 25 Enter leads into computer system Job Requirements/Job Qualifications: All drivers must be 18 years of age Need access to reliable transportation to make deliveries Own or be willing to purchase a working cell phone Must be able to pass the Motor Vehicle Check requirements for Boston Market Posses a valid drivers license and proof of insurance Need to be able to work a flexible schedule Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Who is Desert De Oro Foods? DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO s award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals. Our Motto: "BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE." ETHICAL PASSIONATE COMMITTED What is "Live Más"? the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. Responsibilities and Accountability: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager s and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $500k - $2.0m restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer s experience and meet Taco Bell s customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Attendance: Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy: Takes action without being told, goes beyond what is simply required and maintains a high activity level Job Requirements and Essential Functions: Must be at least 18 years of age High School Diploma or GED, College or University Degree Preferred Must have reliable transportation Must pass a background check criteria 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision- making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Able to stock shelves and coolers Able to clean the parking lot and surrounding grounds Able to sweep and mop floors Able to lift, carry out trash containers, and place in an outside bin Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. This list of job duties and responsibilities are not all inclusive. Salaried Managers typically average 50 hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people s lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference JB.0.00.LN General Manager ,General Management
Jul 25, 2022
Full time
Who is Desert De Oro Foods? DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO s award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals. Our Motto: "BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE." ETHICAL PASSIONATE COMMITTED What is "Live Más"? the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. Responsibilities and Accountability: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager s and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $500k - $2.0m restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer s experience and meet Taco Bell s customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Attendance: Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy: Takes action without being told, goes beyond what is simply required and maintains a high activity level Job Requirements and Essential Functions: Must be at least 18 years of age High School Diploma or GED, College or University Degree Preferred Must have reliable transportation Must pass a background check criteria 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision- making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Able to stock shelves and coolers Able to clean the parking lot and surrounding grounds Able to sweep and mop floors Able to lift, carry out trash containers, and place in an outside bin Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. This list of job duties and responsibilities are not all inclusive. Salaried Managers typically average 50 hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people s lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference JB.0.00.LN General Manager ,General Management
Who is Desert De Oro Foods? DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO s award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals. Our Motto: "BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE." ETHICAL PASSIONATE COMMITTED What is "Live Más"? the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. Responsibilities and Accountability: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager s and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $500k - $2.0m restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer s experience and meet Taco Bell s customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Attendance: Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy: Takes action without being told, goes beyond what is simply required and maintains a high activity level Job Requirements and Essential Functions: Must be at least 18 years of age High School Diploma or GED, College or University Degree Preferred Must have reliable transportation Must pass a background check criteria 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision- making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Able to stock shelves and coolers Able to clean the parking lot and surrounding grounds Able to sweep and mop floors Able to lift, carry out trash containers, and place in an outside bin Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. This list of job duties and responsibilities are not all inclusive. Salaried Managers typically average 50 hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people s lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference JB.0.00.LN General Manager ,General Management
Jul 25, 2022
Full time
Who is Desert De Oro Foods? DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO s award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals. Our Motto: "BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE." ETHICAL PASSIONATE COMMITTED What is "Live Más"? the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. Responsibilities and Accountability: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager s and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $500k - $2.0m restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer s experience and meet Taco Bell s customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Attendance: Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy: Takes action without being told, goes beyond what is simply required and maintains a high activity level Job Requirements and Essential Functions: Must be at least 18 years of age High School Diploma or GED, College or University Degree Preferred Must have reliable transportation Must pass a background check criteria 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision- making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Able to stock shelves and coolers Able to clean the parking lot and surrounding grounds Able to sweep and mop floors Able to lift, carry out trash containers, and place in an outside bin Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time. This list of job duties and responsibilities are not all inclusive. Salaried Managers typically average 50 hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people s lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference JB.0.00.LN General Manager ,General Management
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 25, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 25, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Essential Job Functions include: Key Job Functions Prepare specialty beverages according to Starbucks and Sonesta standards Prepare a la carte food according to Sonesta standards Operate POS cash register according to Sonesta standards Deliver orders to tables according to Sonesta standards Maintain overall cleanliness and sanitation of work area and seating area Provide excellent service to our clientele Participate in departmental meetings Deliver positive, engaging service to our guests You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family. You will consistently deliver our brand pillars by: Being positive, personal, and real Embracing our local area, sharing insights Creating lasting memories Build solid relationship with your Colleagues Treat colleagues with respect and dignity Commit Be Authentic and Real Communicate Openly, Honesty and Clearly Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to multi-task and work in a fast-paced environment Willingness to be flexible and work both the front of house and the café kitchen Track record of delivering exceptional guest or client experience Appropriate professional appearance and demeanor Experience in coffee shop environments strongly desired Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers Go WHO WE ARE? We are an organization made up of people, thoughts, and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality . We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 25, 2022
Full time
Essential Job Functions include: Key Job Functions Prepare specialty beverages according to Starbucks and Sonesta standards Prepare a la carte food according to Sonesta standards Operate POS cash register according to Sonesta standards Deliver orders to tables according to Sonesta standards Maintain overall cleanliness and sanitation of work area and seating area Provide excellent service to our clientele Participate in departmental meetings Deliver positive, engaging service to our guests You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family. You will consistently deliver our brand pillars by: Being positive, personal, and real Embracing our local area, sharing insights Creating lasting memories Build solid relationship with your Colleagues Treat colleagues with respect and dignity Commit Be Authentic and Real Communicate Openly, Honesty and Clearly Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to multi-task and work in a fast-paced environment Willingness to be flexible and work both the front of house and the café kitchen Track record of delivering exceptional guest or client experience Appropriate professional appearance and demeanor Experience in coffee shop environments strongly desired Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers Go WHO WE ARE? We are an organization made up of people, thoughts, and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality . We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Manage the direct sales activities of the hotel in partnership with the hotel s Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel s trade area. Directly supervise the hotel s Director of Sales and partner with the above sales support team to create and execute the hotel s sales and marketing plan to secure the fair market share of business for the hotel. Manage the overall seasonal demand strategy in partnership with the hotel s Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel s property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Regularly sell hotel rooms through direct client contact. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company s guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager. Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel s financial condition. In partnership with the hotel s assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel s annual capital and operations expense budget to improve and maintain the facility for guests and ownership. In partnership with the hotel s assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel. In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners. In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Enforce hotel standards, policies, and procedures are in place within the hotel departments. Act as "Manager on duty" as required. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor s degree in Hotel Administration, Business Administration or related field preferred. Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be exposed to commercial cleaning chemicals Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Jul 25, 2022
Full time
DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean. Manage the direct sales activities of the hotel in partnership with the hotel s Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel s trade area. Directly supervise the hotel s Director of Sales and partner with the above sales support team to create and execute the hotel s sales and marketing plan to secure the fair market share of business for the hotel. Manage the overall seasonal demand strategy in partnership with the hotel s Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel s property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Regularly sell hotel rooms through direct client contact. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company s guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager. Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel s financial condition. In partnership with the hotel s assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel s annual capital and operations expense budget to improve and maintain the facility for guests and ownership. In partnership with the hotel s assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel. In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners. In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies. Enforce hotel standards, policies, and procedures are in place within the hotel departments. Act as "Manager on duty" as required. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Bachelor s degree in Hotel Administration, Business Administration or related field preferred. Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Ability to prioritize and organize work assignments. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Will be exposed to commercial cleaning chemicals Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.