Do you like to SMILE! Do you want to get paid to talk to people and make them HAPPY! Then you should apply for the HOST position. Your focus will be to greet the Guests and accommodate their needs. You will be part of a team with a common goal, BE GUEST OBSESSED! And don't forget to have FUN! JOB DESCRIPTION: HAVE FUN! SMILE! Be a Team player! Make our Guests say "WOW That was a fun, wacky, unexpected, unforgettable, experience! Provide a table in the Dining Room or Cantina Answer the phone Serve our Guests (and the Servers serving Guests) quickly and efficiently. "Read" the guest and deliver the experience they want on this visit Suggestive Sell Specials and Extras Sidework & Cleaning duties Maintain a Clean and Well-Stocked Area ESSENTIAL JOB DUTIES: Regular and reliable attendance Must be able to be on your feet for extended periods of time. Must be able to lift up to 25 pounds. Greet and welcome guests as they arrive. Offer a Guest Obsessed farewell as they depart. Able to operate the POS system. Escort guests to their table, give them menus, and answer any questions. Answer incoming calls and address guest inquiries. Able to take orders, enter the POS, accurately bag the orders, and handle an efficient guest transaction. Give guests accurate wait time estimates. Clean and maintain sparkling clean restrooms and lobbies. Optimize seating at different tables to ensure even workload for servers/staff. ADDITIONAL INFORMATION: Do All of above Tasks in a "Guest Obsessed" Manner! Take Time to Provide the "Little Extras" Treat Our Regulars Special Let Our Guest Know That Special Requests Are "No Problem" ANYTHING YOU CAN DO TO MAKE OUR GUEST FEEL AT HOME AT HACIENDA Hacienda offers a financial wellness benefit that allows you to work TODAY and get paid TOMORROW! You can take advantage of this and many other benefits as one of our AMIGOS! Hacienda is committed to being an equal opportunity employer and abides by the anti-discrimination laws enforced by the EEOC.
Mar 15, 2024
Full time
Do you like to SMILE! Do you want to get paid to talk to people and make them HAPPY! Then you should apply for the HOST position. Your focus will be to greet the Guests and accommodate their needs. You will be part of a team with a common goal, BE GUEST OBSESSED! And don't forget to have FUN! JOB DESCRIPTION: HAVE FUN! SMILE! Be a Team player! Make our Guests say "WOW That was a fun, wacky, unexpected, unforgettable, experience! Provide a table in the Dining Room or Cantina Answer the phone Serve our Guests (and the Servers serving Guests) quickly and efficiently. "Read" the guest and deliver the experience they want on this visit Suggestive Sell Specials and Extras Sidework & Cleaning duties Maintain a Clean and Well-Stocked Area ESSENTIAL JOB DUTIES: Regular and reliable attendance Must be able to be on your feet for extended periods of time. Must be able to lift up to 25 pounds. Greet and welcome guests as they arrive. Offer a Guest Obsessed farewell as they depart. Able to operate the POS system. Escort guests to their table, give them menus, and answer any questions. Answer incoming calls and address guest inquiries. Able to take orders, enter the POS, accurately bag the orders, and handle an efficient guest transaction. Give guests accurate wait time estimates. Clean and maintain sparkling clean restrooms and lobbies. Optimize seating at different tables to ensure even workload for servers/staff. ADDITIONAL INFORMATION: Do All of above Tasks in a "Guest Obsessed" Manner! Take Time to Provide the "Little Extras" Treat Our Regulars Special Let Our Guest Know That Special Requests Are "No Problem" ANYTHING YOU CAN DO TO MAKE OUR GUEST FEEL AT HOME AT HACIENDA Hacienda offers a financial wellness benefit that allows you to work TODAY and get paid TOMORROW! You can take advantage of this and many other benefits as one of our AMIGOS! Hacienda is committed to being an equal opportunity employer and abides by the anti-discrimination laws enforced by the EEOC.
Margaritaville Resort SouthPadre
South Padre Island, Texas
Job Summary The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Nestled on the island's southern tip, the Margaritaville Resort South Padre Island Resort is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await our guest arrival. From the moment visitors drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, they'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. After spending a fun-filled day at the beach enjoying the clear blue waters of the Texas coastline, guests can retreat to the Pearl South Padre and enjoy everything this full-service resort has to offer. They can make a splash at the largest hotel swimming pool in South Texas. Grab a tropical drink at our swim-up bar or relax on our oceanfront sundeck. Enjoy a little "me time", and let our massage therapists ease away their tensions at our resort spa. Dine alfresco from an ever-changing menu of fresh seafood brought in daily from the Gulf. Then retreat to a ocean-view room and enjoy the gentle sounds of waves coming ashore just outside the window. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 19, 2024
Full time
Job Summary The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Nestled on the island's southern tip, the Margaritaville Resort South Padre Island Resort is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await our guest arrival. From the moment visitors drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, they'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination. After spending a fun-filled day at the beach enjoying the clear blue waters of the Texas coastline, guests can retreat to the Pearl South Padre and enjoy everything this full-service resort has to offer. They can make a splash at the largest hotel swimming pool in South Texas. Grab a tropical drink at our swim-up bar or relax on our oceanfront sundeck. Enjoy a little "me time", and let our massage therapists ease away their tensions at our resort spa. Dine alfresco from an ever-changing menu of fresh seafood brought in daily from the Gulf. Then retreat to a ocean-view room and enjoy the gentle sounds of waves coming ashore just outside the window. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan