Panera Bread (PR Management Corp)
South Portland, Maine
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Mar 27, 2024
Full time
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Panera Bread (PR Management Corp)
South Portland, Maine
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Mar 25, 2024
Full time
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Falmouth Public Schools is seeking on-call/substitute school food service workers for positions in the elementary, middle and high school cafeterias. Qualifications: Knowledge of and experience with food preparation, proper food handling and sanitation procedures preferred. Ability to understand and carry out oral and written communications. Ability to work as part of a team in a fast paced environment and maintain positive relationships with students and co-workers. Falmouth Schools are located on a 100-acre district K-12 campus in Falmouth Maine, a coastal community bordering the city of Portland. Our campus features extensive fields, trails, gardens and hoop houses, and rich opportunities for collaboration between schools. Over the past three years, each of our three schools in the district has been a recipient of the National Blue Ribbon Award: student achievement is exemplary and the community takes great pride in all academic, co-curricular, and athletic accomplishments. Equally important is our commitment to ensuring that all members of our community feel known, respected and appreciated as we work to fulfill our District Mission: Navigating Creative Pathways to Courageous, Compassionate, and Fulfilling Lives. Additional: The current starting hourly rate for this position is $16.27. An approved district-run background check is required. Falmouth Public Schools is committed to promoting diversity, multiculturalism and inclusion. We encourage qualified applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Application Deadline: This position is open until suitable candidates are found. For more detailed information, please contact Martha Poliquin at , ext. 5700
Mar 13, 2024
Full time
Falmouth Public Schools is seeking on-call/substitute school food service workers for positions in the elementary, middle and high school cafeterias. Qualifications: Knowledge of and experience with food preparation, proper food handling and sanitation procedures preferred. Ability to understand and carry out oral and written communications. Ability to work as part of a team in a fast paced environment and maintain positive relationships with students and co-workers. Falmouth Schools are located on a 100-acre district K-12 campus in Falmouth Maine, a coastal community bordering the city of Portland. Our campus features extensive fields, trails, gardens and hoop houses, and rich opportunities for collaboration between schools. Over the past three years, each of our three schools in the district has been a recipient of the National Blue Ribbon Award: student achievement is exemplary and the community takes great pride in all academic, co-curricular, and athletic accomplishments. Equally important is our commitment to ensuring that all members of our community feel known, respected and appreciated as we work to fulfill our District Mission: Navigating Creative Pathways to Courageous, Compassionate, and Fulfilling Lives. Additional: The current starting hourly rate for this position is $16.27. An approved district-run background check is required. Falmouth Public Schools is committed to promoting diversity, multiculturalism and inclusion. We encourage qualified applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Application Deadline: This position is open until suitable candidates are found. For more detailed information, please contact Martha Poliquin at , ext. 5700
Come Join Our Team! $17-$19 per hour Currently, we are looking for a top-performing Breakfast Attendant. We're looking for a Breakfast Attendant with excellent people skills who is motivated and attentive to provide our guests with a memorable dining experience. Provides personalized service to all guests. Regularly communicates and converses with all guests. Prepares food and beverages according to recipe. Fully understands and complies with all food safety requirements. Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements. Efficiently replenishes buffet with food, beverages and/or supplies as needed. Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary. Properly disposes of used plates, utensils, napkins and/or cups as necessary. May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. What is in it for YOU? All Associates: ON DEMAND PAY (NO FEES!) Access your pay as you've earned it! No cost to you! Vacation/ Personal days & Holiday pay Access Perks Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! Brand Travel Discounts for Travel and Food & Beverage Online Training Courses Referral Program and Bonus Direct Deposit Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Full-Time Associates: Medical, Dental, Vision Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Day Care Flex Spending account Flexible Health Care Spending Account Wellness Program- For those who have Medical on our Anthem plan 401K with a Company match! Jury Duty Leave Bereavement Leave Requirements: Educational requirements include a high school diploma or equivalent GED certification Experience working in food service is preferred Proven customer service experience with a strong guest-focused mentality Outstanding time management and organizational skills Excellent communication and interpersonal skills for working with guests and other team members Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Ability to stand during entire shift Applicants must be able to work weekends & holidays. As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests. With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. EOE/Drug-Free Workplace.
Mar 26, 2024
Full time
Come Join Our Team! $17-$19 per hour Currently, we are looking for a top-performing Breakfast Attendant. We're looking for a Breakfast Attendant with excellent people skills who is motivated and attentive to provide our guests with a memorable dining experience. Provides personalized service to all guests. Regularly communicates and converses with all guests. Prepares food and beverages according to recipe. Fully understands and complies with all food safety requirements. Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements. Efficiently replenishes buffet with food, beverages and/or supplies as needed. Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary. Properly disposes of used plates, utensils, napkins and/or cups as necessary. May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. What is in it for YOU? All Associates: ON DEMAND PAY (NO FEES!) Access your pay as you've earned it! No cost to you! Vacation/ Personal days & Holiday pay Access Perks Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more! Brand Travel Discounts for Travel and Food & Beverage Online Training Courses Referral Program and Bonus Direct Deposit Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Full-Time Associates: Medical, Dental, Vision Free Basic Life & Basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Day Care Flex Spending account Flexible Health Care Spending Account Wellness Program- For those who have Medical on our Anthem plan 401K with a Company match! Jury Duty Leave Bereavement Leave Requirements: Educational requirements include a high school diploma or equivalent GED certification Experience working in food service is preferred Proven customer service experience with a strong guest-focused mentality Outstanding time management and organizational skills Excellent communication and interpersonal skills for working with guests and other team members Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects Ability to stand during entire shift Applicants must be able to work weekends & holidays. As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates' attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests. With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. EOE/Drug-Free Workplace.
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location La Quinta Portland 340 Park AvenuePortland, ME 04102 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Mar 09, 2024
Full time
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location La Quinta Portland 340 Park AvenuePortland, ME 04102 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Type Full-time Description The Hampton Inn & Suites located in Tigard, Oregon is looking to add to our hospitality family! This beautiful hotel is centrally located between Lake Oswego, Beaverton, and Portland. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 120RRHPDXTG Salary Description $16.00 - 17.00
Mar 04, 2024
Full time
Job Type Full-time Description The Hampton Inn & Suites located in Tigard, Oregon is looking to add to our hospitality family! This beautiful hotel is centrally located between Lake Oswego, Beaverton, and Portland. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 120RRHPDXTG Salary Description $16.00 - 17.00
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Located just a few steps from the Washington Square Mall, the Embassy Suites by Hilton Portland Washington Square located in Tigard, Oregon is our guest ideal basecamp for a getaway to the greater Portland area. Guest can kick back and relax in a spacious hotel room conveniently located just a few steps away from the Washington Square shopping mall! Our hotel rooms in Tigard offers all the comforts of home so that guest can fully enjoy their stay. Each room comes fully equipped with two flat screen televisions, cozy beds to carry guest off to sleep, and complimentary wireless internet access for Hilton Honors members. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 04, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Located just a few steps from the Washington Square Mall, the Embassy Suites by Hilton Portland Washington Square located in Tigard, Oregon is our guest ideal basecamp for a getaway to the greater Portland area. Guest can kick back and relax in a spacious hotel room conveniently located just a few steps away from the Washington Square shopping mall! Our hotel rooms in Tigard offers all the comforts of home so that guest can fully enjoy their stay. Each room comes fully equipped with two flat screen televisions, cozy beds to carry guest off to sleep, and complimentary wireless internet access for Hilton Honors members. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan