Community: Claridge Court Address: 8101 Mission Road Prairie Village, Kansas 66208 Pay Range $15. 77-$19. 71+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team of Cooks today! A few details about the role: Prepare all food items per menu requirements following designated recipes. Prepare plates and garnish food items to be served to residents and guests. Prepare food production to coordinate with meal service hours so that quality, temperature, and appearance of food are preserved. Ensure food safety by monitoring food temperatures and use proper food storage techniques in accordance with state and local standards. Maintain work area in a safe and sanitary condition may include cleaning cooking equipment, and other areas of the kitchen as assigned. And here's what you need to apply: High school diploma or equivalent required. One year of experience as a prep cook or similar position. State Certified in Safe Food Handling and Sanitation if state certification program exists. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace. COMPANY OVERVIEW: Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!
Mar 26, 2024
Full time
Community: Claridge Court Address: 8101 Mission Road Prairie Village, Kansas 66208 Pay Range $15. 77-$19. 71+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team of Cooks today! A few details about the role: Prepare all food items per menu requirements following designated recipes. Prepare plates and garnish food items to be served to residents and guests. Prepare food production to coordinate with meal service hours so that quality, temperature, and appearance of food are preserved. Ensure food safety by monitoring food temperatures and use proper food storage techniques in accordance with state and local standards. Maintain work area in a safe and sanitary condition may include cleaning cooking equipment, and other areas of the kitchen as assigned. And here's what you need to apply: High school diploma or equivalent required. One year of experience as a prep cook or similar position. State Certified in Safe Food Handling and Sanitation if state certification program exists. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace. COMPANY OVERVIEW: Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
job Description Job Description Hourly Non-Exempt Position Position Title: Host Summary: Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service. Essential Duties and Responsibilities Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables. Record "to-go" orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards. Answer phone calls and respond to inquiries or transfer calls and effectively use paging system. Be proactive in scheduling and preparing for large parties. Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications. Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Act as a resource for Guests regarding the promotions, menu, hours of operation, etc. Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware). Other duties as assigned. Education & Experience: No prior education or experience required. Must be 18 years of age or older to serve alcohol or as state regulations dictate. Supervision Received: Reports to the Manager on duty. Performance Standards: Display a high standard of friendliness, patience, enthusiasm, energy and professionalism. Maintain an upbeat, guest-first, positive attitude. Adhere to the Samy's Old Chicago' Appearance Standards. Working Conditions: 100% Walk and stand. 50% Operate cash register and POS system and make correct change. 25% Reach, bend, stoop, wipe, and lift up to 30 pounds. Navigating steps if applicable to the location. Training Requirements: Successful completion of hourly position validations, including company-required training programs (i.e. safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Mar 19, 2024
Full time
job Description Job Description Hourly Non-Exempt Position Position Title: Host Summary: Welcome and accommodate the needs of guests by seating them eat them at tables or in waiting area, and help ensure quality of facilities and service. Essential Duties and Responsibilities Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables. Record "to-go" orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards. Answer phone calls and respond to inquiries or transfer calls and effectively use paging system. Be proactive in scheduling and preparing for large parties. Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications. Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Act as a resource for Guests regarding the promotions, menu, hours of operation, etc. Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware). Other duties as assigned. Education & Experience: No prior education or experience required. Must be 18 years of age or older to serve alcohol or as state regulations dictate. Supervision Received: Reports to the Manager on duty. Performance Standards: Display a high standard of friendliness, patience, enthusiasm, energy and professionalism. Maintain an upbeat, guest-first, positive attitude. Adhere to the Samy's Old Chicago' Appearance Standards. Working Conditions: 100% Walk and stand. 50% Operate cash register and POS system and make correct change. 25% Reach, bend, stoop, wipe, and lift up to 30 pounds. Navigating steps if applicable to the location. Training Requirements: Successful completion of hourly position validations, including company-required training programs (i.e. safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Assure that all bars are kept in proper working conditions. To provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request. Assure to restock any and all beverages after all function. Knowledge of consumption reports and assists with monthly beverage inventory and organization of beverage storeroom. Essential Functions and Responsibilities Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies through out the shift, cleaning and stocking all glassware: assisting with service of beverages; transportation of food trays to/from dining room, assist with cleaning all public areas. Participates in monthly inventory Stocks and maintains supplies in all service areas Inspects and prepares all service ware prior to use May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume Cleans and stocks glassware Maintains cleanliness and sanitary condition of lounge and service areas Assist in completion of post shift clean up and side work duties Maintain clean and organized storage space Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs of the hotel Required to attend all training sessions and meetings Ability to perform "Physical Requirements" and "Mental Effort Requirements" as explained below. Supportive Functions and Responsibilities Promotes and applies teamwork skill at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to all guests, management and fellow employees Attends appropriate hotel meetings and training sessions Interacts daily with all captains to review events of the day Maintains current knowledge of all popular alcoholic beverages and cocktail recipes Stocks portable bar with required mixers, alcoholic beverages and related supplies Prepares all necessary mixers and garnishes prior to start of service and during shift as needed Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place" Greets guests in a polite professional manner according to Loews standards Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels Breaking down of equipment and returning stock to the storage areas Perform other related duties as assigned or requested by supervisors/managers Records all aspects of guest order accurately Monitors guest consumption to prevent over indulgence and ensure safety Inventories all beverages and operating supplies, orders replacement items as needed Performs all closing duties, secures all inventory and supplies Performs monthly inventories Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Basic knowledge of Wine & Spirits, and food Polite, friendly and helpful to guests, management and fellow employees Exceptional guest service skills Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively during and entire shift Certifications: "Certified Food Service Manager", "TIPS" or equivalent Effective leadership, management, organizational and communication skills Exceptional guest service skills Ability to speak, read and write the English language Ability to stand, stoop, bend repetitively during entire shift Ability to work flexible schedule to include weekends and holidays Education: High School Diploma or equivalent Experience: One + years of experience as a Barback in a high volume, upscale Hotel or Free standing lounge environments
Mar 16, 2024
Full time
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Assure that all bars are kept in proper working conditions. To provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request. Assure to restock any and all beverages after all function. Knowledge of consumption reports and assists with monthly beverage inventory and organization of beverage storeroom. Essential Functions and Responsibilities Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies through out the shift, cleaning and stocking all glassware: assisting with service of beverages; transportation of food trays to/from dining room, assist with cleaning all public areas. Participates in monthly inventory Stocks and maintains supplies in all service areas Inspects and prepares all service ware prior to use May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume Cleans and stocks glassware Maintains cleanliness and sanitary condition of lounge and service areas Assist in completion of post shift clean up and side work duties Maintain clean and organized storage space Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs of the hotel Required to attend all training sessions and meetings Ability to perform "Physical Requirements" and "Mental Effort Requirements" as explained below. Supportive Functions and Responsibilities Promotes and applies teamwork skill at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to all guests, management and fellow employees Attends appropriate hotel meetings and training sessions Interacts daily with all captains to review events of the day Maintains current knowledge of all popular alcoholic beverages and cocktail recipes Stocks portable bar with required mixers, alcoholic beverages and related supplies Prepares all necessary mixers and garnishes prior to start of service and during shift as needed Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place" Greets guests in a polite professional manner according to Loews standards Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels Breaking down of equipment and returning stock to the storage areas Perform other related duties as assigned or requested by supervisors/managers Records all aspects of guest order accurately Monitors guest consumption to prevent over indulgence and ensure safety Inventories all beverages and operating supplies, orders replacement items as needed Performs all closing duties, secures all inventory and supplies Performs monthly inventories Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Basic knowledge of Wine & Spirits, and food Polite, friendly and helpful to guests, management and fellow employees Exceptional guest service skills Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively during and entire shift Certifications: "Certified Food Service Manager", "TIPS" or equivalent Effective leadership, management, organizational and communication skills Exceptional guest service skills Ability to speak, read and write the English language Ability to stand, stoop, bend repetitively during entire shift Ability to work flexible schedule to include weekends and holidays Education: High School Diploma or equivalent Experience: One + years of experience as a Barback in a high volume, upscale Hotel or Free standing lounge environments
Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. In Applebee's, we're known as Legacy Apple. Applebee's has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we're helping save a high school prom, or raising money for children battling cancer, we've given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is "Be a Good Neighbor". Role: Busser Invitation: To make a difference by loving people with clean, safe dining spaces. You'd be responsible for creating a memorable experience by cleaning tables and dining areas in a way that makes them want to come back. Specific Responsibilities and Duties Clear tables of dishware and napkins after meals, and return them to the kitchen Keep floors and chairs near dining tables clean by sweeping and mopping Maintain appropriate stock levels of glassware, silverware, and dishware Clean, sanitize, and reset tables after meals Refill salt, pepper, and other condiments at tables Assist servers with food delivery Keep designated service stations clean and well stocked May be asked to assist with other cleaning duties within the restaurant as needed Qualification Standards A desire to care for others, grow, and learn. A positive attitude. Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant. Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift. Mobility required during the entire shift. Physical Requirements: There are physical demands that come with this role. To be successful in this role you'll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities. Thrive Restaurant Group is an Equal Opportunity Employer. Tennessee locations use E-Verify per state requirements. In this role you may be paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.
Mar 13, 2024
Full time
Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. In Applebee's, we're known as Legacy Apple. Applebee's has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we're helping save a high school prom, or raising money for children battling cancer, we've given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is "Be a Good Neighbor". Role: Busser Invitation: To make a difference by loving people with clean, safe dining spaces. You'd be responsible for creating a memorable experience by cleaning tables and dining areas in a way that makes them want to come back. Specific Responsibilities and Duties Clear tables of dishware and napkins after meals, and return them to the kitchen Keep floors and chairs near dining tables clean by sweeping and mopping Maintain appropriate stock levels of glassware, silverware, and dishware Clean, sanitize, and reset tables after meals Refill salt, pepper, and other condiments at tables Assist servers with food delivery Keep designated service stations clean and well stocked May be asked to assist with other cleaning duties within the restaurant as needed Qualification Standards A desire to care for others, grow, and learn. A positive attitude. Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant. Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift. Mobility required during the entire shift. Physical Requirements: There are physical demands that come with this role. To be successful in this role you'll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities. Thrive Restaurant Group is an Equal Opportunity Employer. Tennessee locations use E-Verify per state requirements. In this role you may be paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).