Summary of Job Purpose The primary responsibility of a Campground Host is the daily operations of the campground; i.e. greeting guests, providing information about the campgrounds and facilities, daily maintenance and cleaning, and enforcing the Innkeeper Rules and Regulations and Fee Collection (Clark Fork Complex and Brightman Complex). Campground Hosts must always set an example by being a model camper practicing good housekeeping in and around their assigned site and by observing all rules and regulations. This position is a key member of the Dodge Ridge Team. Job Duties and Responsibilities This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform an inherently unsafe task or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response. The Campground Host is expected to comply with all Campground Host duties, company policies and procedures. They must be observant for activities within the campground requiring immediate attention and communicate to supervisor. Each day you will have specific work to perform which may include the following: Greet guests and answer any questions that they may have. Explain the campground layout and direct guests to campsites. Daily maintenance and cleaning of restrooms. Fee collection and documentation (Brightman Complex & Clark Fork complex only). Enforcement of Innkeeper Rules and Regulations Maintenance of campsites, tables, grill, pads, hydrants, fire rings etc. Respond to emergencies and security issues. Ensure bulletin boards are in good condition, contain proper signage and maintain a positive and neat appearance. Distribute and collect camper comment cards. Learn and follow the Dodge Ridge Safety Plan. Maintain a neat and orderly camp site. Assist other employees when asked. Knowledge of where tools and supplies are located. Properly store and maintain all tools and supplies. Communication with Supervisor and other members of staff. Somewhat unpredictable circumstances will determine how much of your work day will involve these types of activities. Many of these tasks require manual labor such as: Maintaining clean facilities including, emptying trash containers and sweeping floors, cleaning bathrooms. Maintaining clear roadways and paths. Maintaining campgrounds, tables and fire rings. Picking up litter throughout the complex. Light maintenance such as painting. Job Qualifications Ability to work with others, be well groomed and present a good public image. Ability to work with a diverse public and to provide quality customer service. Ability to communicate well with others, both verbally and written. Must possess strong conflict resolution skills. Must possess a general knowledge of accounting principles. Working knowledge of and ability to implement the National Recreation Reservation Service system. Possess ability to multi-task, work independently, trouble shoot and prioritize. Safe working habits at all times and strict adherence to the Dodge Ridge Safety Policies. Ability to lift heavy objects with weights up to and in excess of 50 lbs, and to perform routine cleaning tasks. Good manual and physical dexterity and good physical fitness. Be punctual, honest, trustworthy and possess good judgment Must possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program. Ability to provide suitable, season long, onsite accommodation at the campground. Job Attitudes Ability to work positively with other campground employees and other staff members. Support all company policies and procedures. Ability to work well with and communicate with Guests. Work Schedules Work schedules are based on business need and will vary with guest visits. Hours may range from 2 - 6 hrs per day, 5-6 days per week, depending on the time of season. You can expect to work most weekends and holidays when the campgrounds are open. Working Conditions Campground Hosts are often required to perform their tasks in bad weather. High winds, heavy snow falls, low visibility, rain, and extremely cold or warm temperatures are just some of the weather conditions that you can expect to encounter at some time during the camping season. Uniforms A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift. Dodge Ridge will provide: Campground shirts. Nametag. You must provide: Watch Sunglasses Warm clothing for working in cold conditions Cool clothing for working in warm conditions Sunscreen Boots, (warm). Gloves (warm).
Mar 19, 2024
Full time
Summary of Job Purpose The primary responsibility of a Campground Host is the daily operations of the campground; i.e. greeting guests, providing information about the campgrounds and facilities, daily maintenance and cleaning, and enforcing the Innkeeper Rules and Regulations and Fee Collection (Clark Fork Complex and Brightman Complex). Campground Hosts must always set an example by being a model camper practicing good housekeeping in and around their assigned site and by observing all rules and regulations. This position is a key member of the Dodge Ridge Team. Job Duties and Responsibilities This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform an inherently unsafe task or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response. The Campground Host is expected to comply with all Campground Host duties, company policies and procedures. They must be observant for activities within the campground requiring immediate attention and communicate to supervisor. Each day you will have specific work to perform which may include the following: Greet guests and answer any questions that they may have. Explain the campground layout and direct guests to campsites. Daily maintenance and cleaning of restrooms. Fee collection and documentation (Brightman Complex & Clark Fork complex only). Enforcement of Innkeeper Rules and Regulations Maintenance of campsites, tables, grill, pads, hydrants, fire rings etc. Respond to emergencies and security issues. Ensure bulletin boards are in good condition, contain proper signage and maintain a positive and neat appearance. Distribute and collect camper comment cards. Learn and follow the Dodge Ridge Safety Plan. Maintain a neat and orderly camp site. Assist other employees when asked. Knowledge of where tools and supplies are located. Properly store and maintain all tools and supplies. Communication with Supervisor and other members of staff. Somewhat unpredictable circumstances will determine how much of your work day will involve these types of activities. Many of these tasks require manual labor such as: Maintaining clean facilities including, emptying trash containers and sweeping floors, cleaning bathrooms. Maintaining clear roadways and paths. Maintaining campgrounds, tables and fire rings. Picking up litter throughout the complex. Light maintenance such as painting. Job Qualifications Ability to work with others, be well groomed and present a good public image. Ability to work with a diverse public and to provide quality customer service. Ability to communicate well with others, both verbally and written. Must possess strong conflict resolution skills. Must possess a general knowledge of accounting principles. Working knowledge of and ability to implement the National Recreation Reservation Service system. Possess ability to multi-task, work independently, trouble shoot and prioritize. Safe working habits at all times and strict adherence to the Dodge Ridge Safety Policies. Ability to lift heavy objects with weights up to and in excess of 50 lbs, and to perform routine cleaning tasks. Good manual and physical dexterity and good physical fitness. Be punctual, honest, trustworthy and possess good judgment Must possess a valid driver's license and meet the Motor Vehicle Record qualifications as outlined in the Fleet Safety Program. Ability to provide suitable, season long, onsite accommodation at the campground. Job Attitudes Ability to work positively with other campground employees and other staff members. Support all company policies and procedures. Ability to work well with and communicate with Guests. Work Schedules Work schedules are based on business need and will vary with guest visits. Hours may range from 2 - 6 hrs per day, 5-6 days per week, depending on the time of season. You can expect to work most weekends and holidays when the campgrounds are open. Working Conditions Campground Hosts are often required to perform their tasks in bad weather. High winds, heavy snow falls, low visibility, rain, and extremely cold or warm temperatures are just some of the weather conditions that you can expect to encounter at some time during the camping season. Uniforms A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift. Dodge Ridge will provide: Campground shirts. Nametag. You must provide: Watch Sunglasses Warm clothing for working in cold conditions Cool clothing for working in warm conditions Sunscreen Boots, (warm). Gloves (warm).
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Buena Vista, CO Schedule: Seasonal Full Time Pay Rate: $16.00 - $17.00/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024
Mar 04, 2024
Full time
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Buena Vista, CO Schedule: Seasonal Full Time Pay Rate: $16.00 - $17.00/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Kremmling, CO Schedule: Seasonal Full Time Pay Rate: $16.50-17.50/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024
Mar 04, 2024
Full time
AVA Rafting & Zipline: Guest Service Supervisor Now Accepting Applications for the 2024 Summer Season! Location: Kremmling, CO Schedule: Seasonal Full Time Pay Rate: $16.50-17.50/hr. DOE, + Monthly Sales Bonus if goals are met, + end-of-season bonus upon completion of contract Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free. Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski & Sport and Peak 1 Express. What are you waiting for? Adventure awaits. Why work for AVA Rafting & Zipline? Click Here! Perks: End of Season Bonus Monthly Sales Bonuses Free Adventure Trips with AVA Free Shared Shuttle Services with Peak 1 Express Free Ski, Snowboard and Bike Rentals with Breckenridge Ski & Sport Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski & Sport Health Insurance & 401(k) offered to full-time, year-round employees Rec Center Access offered at Idaho Springs Location (additional cost to the employee) Employee Campground offered at Buena Vista and Idaho Springs Locations! ProForm Deals Available to All Employees Discounts for Friends & Family on AVA Adventure Trips Discounts for Friends & Family on Peak 1 Express Services Requirements: Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience. Hire, maintain, and train employees on delivering highest level of guest service, sales skills, and performing all tasks required of Retail/Office Staff Manage and communicate daily sales goals for retail/photo sales Ensure financial accountability for office, including daily transactions and balancing end of day reports (both POS and Adventure Res), security of on-premise monies, bank deposits, change orders and adequate change in stock. Create weekly schedule for all Retail/Office Staff Maintain high knowledge base of POS system and ARS Oversee all incoming retail orders at beginning of season and throughout season: creating new inventory items, processing in POS system (POS and receiving orders), tagging, organizing and getting merchandise on floor in timely manner Maintain full knowledge of all products in store Oversee reorders throughout season of store's products, communicate with Merchandising Manager in Breckenridge on reorders Direct full-store monthly inventory Oversee and take responsibility for completion of the following: Cleanliness and organization at all times of store, restrooms, offices, break rooms, storage spaces Pick up trash around Outpost Daily watering schedule for flowers and grass Produce daily check-in reports for all activities All waivers collected and properly signed for all trips, organized by trip/TL sheet Double check any outstanding balances or notes from Breckenridge sales/reservations office, collect and file necessary vouchers Supplies ordered and kept in stock for cleaning, bathrooms, office supplies, photo sales. Create and maintain organization systems for retail storage, paperwork and reports Maintain functioning computers and computer systems for photo programs/sales, POS programs/sales, ARS, internet service, clock-in computers and any other office computers. Check and reply to emails daily Work with Property Manager to maintain cleanliness and upkeep of entire Outpost property Work with Operations Managers and General Manager on any other assigned tasks Perform all tasks of Guest Service Staff (see job description) Must be able to pass criminal background check Understand and exemplify AVA core values, vision and mission Click Here to view AVA Core Values, Vision & Mission Preferred Experience: Strong understanding of guest service. Customer Service/Communication Skills Completion of High School level education or higher If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today! AVA Rafting & Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law. Job Listing Anticipated Close Date: 5/1/2024