Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
Mar 05, 2024
Full time
Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (known as "a16z") is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to late-stage technology companies, across bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $35B in assets under management across multiple funds.
We’ve established a team that is defined by respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in companies like Affirm, Airbnb, Coinbase, Databricks, Devoted Health, Insitro , Figma, GitHub, Instacart, OpenSea, Roblox, Stripe, and Substack. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.
The Role
The Go-To-Market Network team has built the deepest c-level executive network in the world for our portfolio companies to work with and learn from. This team of proven sales, marketing and consulting professionals has developed an environment to enable and support marketing, sales, services, and customer success teams in our portfolio’s path to revenue. Their expertise extends into sales, marketing, product management and business development, to help to promote the right partnerships to accelerate time-to-market. This role requires a highly detail-oriented individual who is comfortable working under fast-paced, time-critical situations and has excellent critical thinking abilities. The ideal candidate will be equipped with strong coordination skills, extreme attention to detail, time management skills, able to change direction quickly, and can manage multiple projects.
Act as the primary NYC on-site contact for assigned Go-To-Market (GTM) for executive briefings and events. The role will need to collaborate with cross-functional teams to conceptualize, plan, and execute a range of events such as executive briefings, dinners, small receptions and virtual briefings with C-level executives, portfolio companies, the network, and a16z partners
Manage all aspects of small event planning logistics, such as arranging meeting spaces, catering, venues, vendor sourcing, shipping, materials, and audio/visual equipment
Execute day-of event logistics for briefings and small events. Responsibilities include overseeing room setups, catering, making sure audio-visual requirements are met, managing virtual meetings, other event logistics and on-site troubleshooting
Partner with GTM leaders on assigned events to develop plans, ensuring clarity on deliverables, timelines, roles, and responsibilities
Keep network and portfolio company contacts updated in the salesforce system
To join our team, you should be excited to:
Plan and execute events. You’ll ensure that our in-person or virtual events run smoothly and that all event attendees have been communicated any relevant event details. You will also help with event logistics including any necessary setup, catering, breakdown, etc
We do only first class business and only in a first class way. In every interaction, you offer an exceptionally high level of service to our portfolio companies and our GTM network, embodying the culture of a16z
Interact with world class entrepreneurs and corporate executives. You should enjoy interacting with startup founders and C-level executives in our network, and reflect a16z values
Maintain data quality. We primarily use Google Workspace, Salesforce, and Zoom to manage our events. You’ll help make sure the systems are up to date with the latest data needed for the team to make important decisions.
Minimum Qualifications
Bachelor's degree or equivalent experience
2-4 years of events experience
Previous hospitality experience is not required, but is a bonus
Must have knowledge in basic food and beverage arrangements, including but not limited to sourcing venues, contracting, budgeting, and menu planning
Highly organized and executes all tasks with operational and organizational excellence with an attention to detail
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
Extremely proactive and has the ability to foresee potential roadblocks and mitigate them
Ability to work in a fast-paced, fluid environment
Positive attitude and willingness to jump in and support the broader team when needed
Hands on experience using Google Workspace, Salesforce, and Zoom
Loves learning and continuously improving
Strong communication skills
This role requires an in-office (New York City) presence up to 5 days a week
Ability to travel to US based events as needed
The anticipated salary range for this role is between $108,000-$126,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.
This role is eligible to participate in the a16z Carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.
a16z culture
We do only first class business and only in a first class way
We take a long view of relationships, because we are in the relationship business
We believe in the future and bet the firm that way
We are all different, we recognize that, and we win
We celebrate the good times
We do it for the team
We play to win
At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.
Our organization participates in E-Verify. Click here to learn about E-Verify.
Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Mar 03, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details
Mar 12, 2024
Full time
Job Summary Job Description WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Artist Hospitality interacts with Artists, ensuring their experience at the Venue meets all expectations. Ensuring approved requests are on hand, through communication with Management Team. WHAT THIS ROLE WILL DO: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The expected compensation for this position in NYC is: $20.00 USD - $25.00 Hourly The expected compensation for this position in Westchester is $20.00 - $25.00 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful New York City applicant might be paid. It assumes that the successful candidate will be in New York City or perform the position from New York City. Similar positions located outside of New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the NYC Law, a potential new employee's salary history will not be used in compensation decisions. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Westchester County Human Rights Law . It is estimated based on what a successful Westchester County applicant might be paid. It assumes that the successful candidate will be in Westchester County or perform the position from Westchester County . Similar positions located outside of Westchester County will not necessarily receive the same compensation . click apply for full job details