TO APPLY FOR THIS POSITION AND COMPLETE DETAILS, PLEASE VISIT OUR WEBSITE AT: TITLE: Site Manager - 7.5 hour shift (30 minute lunch break) DEPARTMENT: Food & Nutrition Services HOURS: 7:00 AM - 3:00 PM PAY GRADE 13: $18.54-$19.64 (Based on experience and education) DAY/YEAR: 183 Days/School Year REPORTS TO: Director of Food & Nutrition Services This position is eligible for stretch-pay over 26 pays per year. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF). SUMMARY: Under the direct supervision of the Director of Food Services, is responsible for efficiently and effectively managing the School Food Service program to ensure that federal, state, and local procedures, policies and regulations are strictly adhered to; supervises and seeks to improve Food Services staff performance; and serves nutritionally balanced and attractive meals/food within the financial guidelines and restraints of the New Albany-Floyd County Schools Food Service programs. QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Education and/or Experience: High school diploma or GED, a minimum of three years successful experience in quantity food preparation and knowledge and skills of food service helper, production worker and assistant manager. Prefer training in nutrition, food production and food service management knowledge of managing food service budgets; understanding meal pattern requirements of the National Breakfast and Lunch Programs. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students, parents, school personnel and others. Mathematical Skills: Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Understands productivity measurement i.e., labor cost as a percentage of revenue. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, and Microsoft Outlook. Working knowledge of accountability program, inventory program, and direct order entry system to major vendors. Certificates, Licenses and Registrations: Certified in food service sanitation by Board of Health; must have Serv Safe Manager passing test. Other Qualifications: Must pass a food service sanitation course with a passing grade of 87%. Must pass a food service competency test with a grade of 90%. RESPONSIBILITIES: Program Accountability: Follows federal, state, and local regulations for safe food preparation and storage. Takes pro-active measure to protect the identity of students receiving free and reduced price meals. Operates within budgetary guidelines. Communicates needs and concerns to supervisory personnel. Cooperates with the principal and teachers in promoting the educational values of school nutrition programs for better health and nutrition Financial Management and Record Keeping: Maintains program integrity and a fiscally sound food service program in keeping with federal guidelines, and food service department policy. Responsible for all record keeping of the National School Breakfast and Lunch Programs and in accordance with the State Board of Accounts, and Indiana Department of Child Nutrition. Directs cash collection and daily deposits. Takes physical count of all inventory (purchased and government commodities) on last day of month. Maintains filing system for inventory, invoices, daily sales reports, cash deposit reports, participation data, production sheets, menus, time reports, accident reports, etc. Personnel Management: Trains, supervises, disciplines and directs work of employees assigned to the Food service department. Ensures employee adherence to federal, state, local laws, and school board policies and professional conduct. Authorizes payment of employee payroll records. Represents child nutrition department at staff meetings. Safety and Sanitation: Follows procedures to maintain safe and sanitary conditions in the storage, preparation, serving, and dining areas. Supervises the routine cleaning and sanitation of dishes, work areas, utensils, equipment and facility. Reports potential safety hazards, accidents, and injuries to appropriate personnel. Trains employees to follow accident prevention practices. Program Service: Provides a pleasant and helpful environment for meal preparation and service. Promotes participation in the National School Breakfast and Lunch Programs. Equipment Use and Care: Maintains and protects equipment and property of the school; Reports equipment in need of repair or replacement. Promotes energy conservation methods when using equipment. Food Procurement and Production: Procures, receives, and safely stores food products. Follows procedures for checking quality, quantity, and correct food upon delivery. Returns unacceptable food or supplies that do not meet department standards. Directs the preparation of meal service in a safe and attractive manner. Trains employees in the areas of food production, offer vs. serve, portion control. Nutrition and Menu Planning: Evaluates plate waste for food acceptance and quality of food production and service. Utilizes student suggestions to help plan menus. Participates in monthly special events in the cafeteria to increase school spirit and to raise student participation in the meal programs. Assists Director with interviewing and hiring; directly trains employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned by the Director and/or other designee. The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the corporation. SUPERVISORY RESPONSIBILITIES: Direct work of subordinate food service employees; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF).
Mar 10, 2024
Full time
TO APPLY FOR THIS POSITION AND COMPLETE DETAILS, PLEASE VISIT OUR WEBSITE AT: TITLE: Site Manager - 7.5 hour shift (30 minute lunch break) DEPARTMENT: Food & Nutrition Services HOURS: 7:00 AM - 3:00 PM PAY GRADE 13: $18.54-$19.64 (Based on experience and education) DAY/YEAR: 183 Days/School Year REPORTS TO: Director of Food & Nutrition Services This position is eligible for stretch-pay over 26 pays per year. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF). SUMMARY: Under the direct supervision of the Director of Food Services, is responsible for efficiently and effectively managing the School Food Service program to ensure that federal, state, and local procedures, policies and regulations are strictly adhered to; supervises and seeks to improve Food Services staff performance; and serves nutritionally balanced and attractive meals/food within the financial guidelines and restraints of the New Albany-Floyd County Schools Food Service programs. QUALIFICATION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Education and/or Experience: High school diploma or GED, a minimum of three years successful experience in quantity food preparation and knowledge and skills of food service helper, production worker and assistant manager. Prefer training in nutrition, food production and food service management knowledge of managing food service budgets; understanding meal pattern requirements of the National Breakfast and Lunch Programs. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of students, parents, school personnel and others. Mathematical Skills: Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Understands productivity measurement i.e., labor cost as a percentage of revenue. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Proficient in Microsoft Word, Microsoft Excel, and Microsoft Outlook. Working knowledge of accountability program, inventory program, and direct order entry system to major vendors. Certificates, Licenses and Registrations: Certified in food service sanitation by Board of Health; must have Serv Safe Manager passing test. Other Qualifications: Must pass a food service sanitation course with a passing grade of 87%. Must pass a food service competency test with a grade of 90%. RESPONSIBILITIES: Program Accountability: Follows federal, state, and local regulations for safe food preparation and storage. Takes pro-active measure to protect the identity of students receiving free and reduced price meals. Operates within budgetary guidelines. Communicates needs and concerns to supervisory personnel. Cooperates with the principal and teachers in promoting the educational values of school nutrition programs for better health and nutrition Financial Management and Record Keeping: Maintains program integrity and a fiscally sound food service program in keeping with federal guidelines, and food service department policy. Responsible for all record keeping of the National School Breakfast and Lunch Programs and in accordance with the State Board of Accounts, and Indiana Department of Child Nutrition. Directs cash collection and daily deposits. Takes physical count of all inventory (purchased and government commodities) on last day of month. Maintains filing system for inventory, invoices, daily sales reports, cash deposit reports, participation data, production sheets, menus, time reports, accident reports, etc. Personnel Management: Trains, supervises, disciplines and directs work of employees assigned to the Food service department. Ensures employee adherence to federal, state, local laws, and school board policies and professional conduct. Authorizes payment of employee payroll records. Represents child nutrition department at staff meetings. Safety and Sanitation: Follows procedures to maintain safe and sanitary conditions in the storage, preparation, serving, and dining areas. Supervises the routine cleaning and sanitation of dishes, work areas, utensils, equipment and facility. Reports potential safety hazards, accidents, and injuries to appropriate personnel. Trains employees to follow accident prevention practices. Program Service: Provides a pleasant and helpful environment for meal preparation and service. Promotes participation in the National School Breakfast and Lunch Programs. Equipment Use and Care: Maintains and protects equipment and property of the school; Reports equipment in need of repair or replacement. Promotes energy conservation methods when using equipment. Food Procurement and Production: Procures, receives, and safely stores food products. Follows procedures for checking quality, quantity, and correct food upon delivery. Returns unacceptable food or supplies that do not meet department standards. Directs the preparation of meal service in a safe and attractive manner. Trains employees in the areas of food production, offer vs. serve, portion control. Nutrition and Menu Planning: Evaluates plate waste for food acceptance and quality of food production and service. Utilizes student suggestions to help plan menus. Participates in monthly special events in the cafeteria to increase school spirit and to raise student participation in the meal programs. Assists Director with interviewing and hiring; directly trains employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs other related duties as assigned by the Director and/or other designee. The employee shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the corporation. SUPERVISORY RESPONSIBILITIES: Direct work of subordinate food service employees; carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Benefits eligible: This position is eligible for employee level medical coverage, dental, and vision as well as personal and sick days and state retirement (PERF).
The La Jolla Shores Hotel is currently seeking Laundry Attendant to join our team at our beautiful oceanfront property! Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees. What we offer: Free daily meal and salad bar Free parking Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining! Property retail shop and hotel discounts $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club Benefits including: Medical, Dental, Vision, 401K (based on employment status) Paid vacation, sick, and holiday time What we ask: Consistently provide professional, attentive, and genuinely friendly service Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests Schedule: F/T shifts available Shifts times ranging from 2:00PM - 10:30PM Must be available to work some weekends and holidays Pay Rate: $18.50/hour SUMMARY Performs routine tasks in the laundry by sorting linen, loading and unloading washers and dryers, ironing, stocking and folding. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: Sorts linen into bins by type. Prepares soiled linen for the washer. Loads and starts the washer on the appropriate cycle. Removes linen from washers and loads, then starts dryer, setting to the correct temperature and time. Removes linen from dryers and removes linen that is stained and spotted for treatment. Starts finish work and/or folds linen and places on shelves. Records starting and ending times of washers and dryers. Transports soiled linen and linen requested to restaurant outlets. Reports to Laundry supervisor any problems with the equipment and machinery. Maintains the linen and laundry room in a neat and orderly condition. Other duties may be assigned. OUTCOME Clean linen, comfortable hotel facilities and positive staff attitudes will strongly influence guest impressions of the total organization. A satisfied guest is a repeat customer. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. Laundry or housekeeping experience preferred. LANGUAGE SKILLS Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Must be able to communicate effectively with customers, employees, supervisors and managers of the organization. Employees must have the ability to communicate effectively in English as needed. MATHEMATICAL SKILLS Ability to add and subtract two-digit numbers and to multiply and divide with 10's, 12's and 100's. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand. The employee is regularly required to walk, talk and hear. Occasionally the employee must sit, climb, or balance. The employee must constantly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. WORKING CONDITIONS ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme heat. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate to loud. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management. INTERACTION Employees in this position interact frequently with the Housekeeping, Restaurant and Engineering Departments. They must have the ability to communicate effectively with these and other internal customers. Employees also have occasional guest contact. SCHEDULING This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
Mar 27, 2024
Full time
The La Jolla Shores Hotel is currently seeking Laundry Attendant to join our team at our beautiful oceanfront property! Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees. What we offer: Free daily meal and salad bar Free parking Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining! Property retail shop and hotel discounts $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club Benefits including: Medical, Dental, Vision, 401K (based on employment status) Paid vacation, sick, and holiday time What we ask: Consistently provide professional, attentive, and genuinely friendly service Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests Schedule: F/T shifts available Shifts times ranging from 2:00PM - 10:30PM Must be available to work some weekends and holidays Pay Rate: $18.50/hour SUMMARY Performs routine tasks in the laundry by sorting linen, loading and unloading washers and dryers, ironing, stocking and folding. Promotes and follows LJBTC, Inc.'s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: Sorts linen into bins by type. Prepares soiled linen for the washer. Loads and starts the washer on the appropriate cycle. Removes linen from washers and loads, then starts dryer, setting to the correct temperature and time. Removes linen from dryers and removes linen that is stained and spotted for treatment. Starts finish work and/or folds linen and places on shelves. Records starting and ending times of washers and dryers. Transports soiled linen and linen requested to restaurant outlets. Reports to Laundry supervisor any problems with the equipment and machinery. Maintains the linen and laundry room in a neat and orderly condition. Other duties may be assigned. OUTCOME Clean linen, comfortable hotel facilities and positive staff attitudes will strongly influence guest impressions of the total organization. A satisfied guest is a repeat customer. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. Laundry or housekeeping experience preferred. LANGUAGE SKILLS Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Must be able to communicate effectively with customers, employees, supervisors and managers of the organization. Employees must have the ability to communicate effectively in English as needed. MATHEMATICAL SKILLS Ability to add and subtract two-digit numbers and to multiply and divide with 10's, 12's and 100's. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand. The employee is regularly required to walk, talk and hear. Occasionally the employee must sit, climb, or balance. The employee must constantly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. WORKING CONDITIONS ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme heat. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate to loud. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management. INTERACTION Employees in this position interact frequently with the Housekeeping, Restaurant and Engineering Departments. They must have the ability to communicate effectively with these and other internal customers. Employees also have occasional guest contact. SCHEDULING This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
JOB SUMMARY:Provide the guest with an experience that will always be remembered and with the highest level of responsiveness. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc. They also have the ability to make available maps, literature, and other materials. Arrange for, suggest, recommend, book, and confirm, deliverable services that may include, but not limited to, purchasing gifts, premium tickets, dry cleaning and other errands. ESSENTIAL JOB FUNCTIONS: Provide the guest with an experience that will always be remembered and with the highest level of responsiveness. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc. They also have the ability to make available maps, literature, and other materials. Arrange for, suggest, recommend, book, and confirm, deliverable services that may include, but not limited to, purchasing gifts, premium tickets, dry cleaning and other errands. Project an approachable and professional image in personal appearance, manner, and demeanor. Maintain a work environment of cleanliness and organization. Assure prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up. Acknowledge and greet all guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist guests. Listen and work with guests who present service opportunities or challenges. Attempt to resolve them and/or elevate and communicate them to a manager. Maintain consistent presence at work station. When so directed, participate in hotel functions. Use professional telephone etiquette in handling internal and external guest requests. Use work order system when necessary. Be knowledgeable of local current restaurants, spas, attractions and events (concerts, theater, sporting events, special events, and more.) Assist and coordinate with VIP Agent Functions (Check in, Check Out, Keys and Mail). Assist with package and amenity deliveries. Log receipts of packages delivered for guests. Provide continuous updates, edits, reviews, and additions to the electronic guest database (list of guest preferences, birthdays, anniversary and other special dates, restaurants, service providers, etc.). QUALIFICATIONS: Prefer a minimum of two years prior hospitality experience. Some higher education or vocational training specializing in the hospitality industry desired. Excellent geographic knowledge of the surrounding area PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Have flexibility to work different shifts. Frequent interruptions may occur. Maintain a clean cut and professional appearance. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires strong communication, organizational, decision-making and interpersonal skills. Ability to be detail-oriented while maintaining thorough follow-through. Ability to multi-task and to work well under pressure. Requires professional demeanor with ability to use independent judgment to handle any guest services matters and needs Proficiency with electronic resources such as Internet search, Outlook, Word, Go Concierge, HotSOS, and LMS. Ability to stand, walk, sit, talk, and use phone. Ability to lift up to 20 pounds. Requires the use of close and distance vision. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 26, 2024
Full time
JOB SUMMARY:Provide the guest with an experience that will always be remembered and with the highest level of responsiveness. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc. They also have the ability to make available maps, literature, and other materials. Arrange for, suggest, recommend, book, and confirm, deliverable services that may include, but not limited to, purchasing gifts, premium tickets, dry cleaning and other errands. ESSENTIAL JOB FUNCTIONS: Provide the guest with an experience that will always be remembered and with the highest level of responsiveness. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc. They also have the ability to make available maps, literature, and other materials. Arrange for, suggest, recommend, book, and confirm, deliverable services that may include, but not limited to, purchasing gifts, premium tickets, dry cleaning and other errands. Project an approachable and professional image in personal appearance, manner, and demeanor. Maintain a work environment of cleanliness and organization. Assure prompt and positive action on all guest complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up. Acknowledge and greet all guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist guests. Listen and work with guests who present service opportunities or challenges. Attempt to resolve them and/or elevate and communicate them to a manager. Maintain consistent presence at work station. When so directed, participate in hotel functions. Use professional telephone etiquette in handling internal and external guest requests. Use work order system when necessary. Be knowledgeable of local current restaurants, spas, attractions and events (concerts, theater, sporting events, special events, and more.) Assist and coordinate with VIP Agent Functions (Check in, Check Out, Keys and Mail). Assist with package and amenity deliveries. Log receipts of packages delivered for guests. Provide continuous updates, edits, reviews, and additions to the electronic guest database (list of guest preferences, birthdays, anniversary and other special dates, restaurants, service providers, etc.). QUALIFICATIONS: Prefer a minimum of two years prior hospitality experience. Some higher education or vocational training specializing in the hospitality industry desired. Excellent geographic knowledge of the surrounding area PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Have flexibility to work different shifts. Frequent interruptions may occur. Maintain a clean cut and professional appearance. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires strong communication, organizational, decision-making and interpersonal skills. Ability to be detail-oriented while maintaining thorough follow-through. Ability to multi-task and to work well under pressure. Requires professional demeanor with ability to use independent judgment to handle any guest services matters and needs Proficiency with electronic resources such as Internet search, Outlook, Word, Go Concierge, HotSOS, and LMS. Ability to stand, walk, sit, talk, and use phone. Ability to lift up to 20 pounds. Requires the use of close and distance vision. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell.
Mar 26, 2024
Full time
The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell.
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 33823 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Develop and direct Food Safety & Quality Assurance (FSQA) support/evaluation programs and inspection/audit procedures to ensure compliance of products and processes to corporate and regulatory requirements at a Sysco Specialty Meat and/or Seafood Company with multiple shift operations or over multiple facilities within a region. Participate with Sysco Specialty Meat Company (SSMC) and/or Sysco Specialty Seafood Company (SSSC) personnel (some companies have combined seafood and meat operations) in the ongoing development, improvement and support of new and existing product quality and FSQA processes including supplier and customer interaction on FSQA matters. The incumbent will manage FSQA execution of source supplier approval, product sourcing functions, produced products, plant sanitation and FSQA related regulatory interaction for the company. RESPONSIBILITIES Develop, lead, direct, update, reassessment, verification and periodic validation of FSQA programs including HACCP Program, Sanitation Standard Operating Procedures, Pest Control, Good Manufacturing Practices, Approved Supplier Program, Foreign Material Control, Plant Sanitation, Chemical Control, Product Quality Assurance, FSQA Customer Complaints, Food Defense and Security Direct Employee Training of FSQA Programs, Policies, and Procedures Direct Recall and Traceability Programs including Mock Recalls Direct Independent FSQA Audit Program - SQF Audits Assist when necessary for product evaluations, plant visits, and supplier/customer communication to assist other staff members. Assist as needed in any manner capable of during emergencies the plant President or General Manager determines are paramount to the business. QUALIFICATIONS Education High school diploma or equivalent; Bachelor's degree in Animal Science, Food Science or Biological Science from four-year college or university Masters degree or higher preferred Experience 5-10 years meat and/or seafood industry (as appropriate) FSQA Management experience at a federal CFIA/FDA meat and/or seafood processing plant (as appropriate) acceptable instead of a degree. A minimum of three to five years FSQA management with additional R&D(research and development) or production-operations in a meat and/or seafood processing environment being ideal (combined experience preferred). Professional Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to write reports, business correspondence, and procedure manuals, as well as to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Demonstrate the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals, can compute rate, ratio, and percent and draw and interpret bar graphs. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to use personal computer, lab equipment, food preparation equipment and office communication equipment. Certifications, Licenses and/or Registrations Valid driver's license. SQF Practitioner or equivalent GFSI scheme experience, Meat and/or Seafood HACCP Certified (as appropriate) Physical Demands Regularly required to talk or hear. Frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. Occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Plant audits and inspections may require lifting of products up to 100 pounds and inspection requires working in a production environment on a moving line, lifting cartons, and visual inspection. Corrected vision required for sensory analysis to identify color, clarity. Warehouse and plant audit require close and distance vision to judge GMPs; peripheral vision and depth perception mandatory for safety. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. Occasionally works near mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, extreme cold, and risk of radiation. The noise level in the work environment is usually moderate. Plant audits/inspections and working at remote in-transit processing facilities and Sysco Operating Companies contain both moderate/loud noise and exposure to fumes and mechanical hazards. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Mar 25, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 33823 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Develop and direct Food Safety & Quality Assurance (FSQA) support/evaluation programs and inspection/audit procedures to ensure compliance of products and processes to corporate and regulatory requirements at a Sysco Specialty Meat and/or Seafood Company with multiple shift operations or over multiple facilities within a region. Participate with Sysco Specialty Meat Company (SSMC) and/or Sysco Specialty Seafood Company (SSSC) personnel (some companies have combined seafood and meat operations) in the ongoing development, improvement and support of new and existing product quality and FSQA processes including supplier and customer interaction on FSQA matters. The incumbent will manage FSQA execution of source supplier approval, product sourcing functions, produced products, plant sanitation and FSQA related regulatory interaction for the company. RESPONSIBILITIES Develop, lead, direct, update, reassessment, verification and periodic validation of FSQA programs including HACCP Program, Sanitation Standard Operating Procedures, Pest Control, Good Manufacturing Practices, Approved Supplier Program, Foreign Material Control, Plant Sanitation, Chemical Control, Product Quality Assurance, FSQA Customer Complaints, Food Defense and Security Direct Employee Training of FSQA Programs, Policies, and Procedures Direct Recall and Traceability Programs including Mock Recalls Direct Independent FSQA Audit Program - SQF Audits Assist when necessary for product evaluations, plant visits, and supplier/customer communication to assist other staff members. Assist as needed in any manner capable of during emergencies the plant President or General Manager determines are paramount to the business. QUALIFICATIONS Education High school diploma or equivalent; Bachelor's degree in Animal Science, Food Science or Biological Science from four-year college or university Masters degree or higher preferred Experience 5-10 years meat and/or seafood industry (as appropriate) FSQA Management experience at a federal CFIA/FDA meat and/or seafood processing plant (as appropriate) acceptable instead of a degree. A minimum of three to five years FSQA management with additional R&D(research and development) or production-operations in a meat and/or seafood processing environment being ideal (combined experience preferred). Professional Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to write reports, business correspondence, and procedure manuals, as well as to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Demonstrate the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals, can compute rate, ratio, and percent and draw and interpret bar graphs. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to use personal computer, lab equipment, food preparation equipment and office communication equipment. Certifications, Licenses and/or Registrations Valid driver's license. SQF Practitioner or equivalent GFSI scheme experience, Meat and/or Seafood HACCP Certified (as appropriate) Physical Demands Regularly required to talk or hear. Frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. Occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Plant audits and inspections may require lifting of products up to 100 pounds and inspection requires working in a production environment on a moving line, lifting cartons, and visual inspection. Corrected vision required for sensory analysis to identify color, clarity. Warehouse and plant audit require close and distance vision to judge GMPs; peripheral vision and depth perception mandatory for safety. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. Occasionally works near mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, extreme cold, and risk of radiation. The noise level in the work environment is usually moderate. Plant audits/inspections and working at remote in-transit processing facilities and Sysco Operating Companies contain both moderate/loud noise and exposure to fumes and mechanical hazards. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Requirements ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell. Job Description The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly
Mar 25, 2024
Full time
Requirements ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell. Job Description The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly
IMMEDIATE START! Get fast information on all our trucking job openings. NOW HIRING FOR THIS POSITION! FEATURED JOB! Pay: $32/ Hour Position Details: Heavy-Duty Delivery Driver Wanted - True Value Stores - $32/hr + OT Join our dedicated team at True Value in Kansas City, MO, on a dynamic casual basis. This flexible role is designed to support our operations during call-offs, meet additional needs, or step in when new hires may not meet our requirements. You'll be an essential part of ensuring that our delivery commitments are maintained without interruption, providing reliable support whenever it's needed most. Offering $32/hr with overtime after 40 hours, this position is perfect for those looking for a flexible schedule while still being part of a committed and professional team. Your role will involve heavy lifting up to 60 lbs and delivering a wide range of products to True Value Stores across MO, KS, NE, and some parts of IA. With varied start times between 11pm and 5am and potential weekend work, adaptability is key. Experience with manual transmission trucks and a Hazmat endorsement is required, along with direct store delivery experience. Key Responsibilities: Safely operate a manual transmission truck to deliver hardware, car batteries, soil, concrete, and other heavy items directly to small, locally owned hardware stores. Perform loading and unloading operations at each destination, utilizing a manual pallet jack. Be prepared for tight quarters and heavy lifting, with some items weighing up to 60 lbs. Efficiently manage local and regional deliveries, with a mixture of direct store drops and potential for 1-2 layovers per week to cover our extensive network. Maintain accurate records of deliveries and comply with all DOT regulations and safety standards. Requirements: Valid CDL with Hazmat endorsement. Proven experience in direct store delivery, comfortable with heavy touch freight. Ability to lift up to 60 lbs and handle physical work. Flexibility to work variable start times between 11 pm to 5 am and open to weekend shifts as needed. Strong organizational skills to effectively handle delivery schedules and communicate with dispatch and store managers. What We Provide: A competitive salary of $32/hr, plus overtime compensation after 40 hours worked. A full-time role offering a steady schedule, with the understanding that some flexibility is necessary to support our operational requirements. A chance to play a crucial role in the supply chain, making a direct positive impact on local enterprises and their surrounding communities. This position is perfect for individuals who not only love to drive but also take pride in physically engaging work, contributing directly to the success of our clients. If you're ready for a rewarding challenge and meet the above criteria, we would love to hear from you. Join us in making a difference, one delivery at a time. Driver Benefits: • All of our drivers are paid weekly with the possibility of getting daily pay with Fast Pay. • Health insurance: Medical, Dental, Vision. • $50k Life Insurance. Requirements to apply: • Must Be 21 or older. • Have a Class A Commercial Drivers License. • Must have 12 Months experience # #= APPLY NOW! Online Apply: Click apply link below to be directed to our DOT application Call Us: Speak to a recruiter and qualify over the phone
Mar 21, 2024
IMMEDIATE START! Get fast information on all our trucking job openings. NOW HIRING FOR THIS POSITION! FEATURED JOB! Pay: $32/ Hour Position Details: Heavy-Duty Delivery Driver Wanted - True Value Stores - $32/hr + OT Join our dedicated team at True Value in Kansas City, MO, on a dynamic casual basis. This flexible role is designed to support our operations during call-offs, meet additional needs, or step in when new hires may not meet our requirements. You'll be an essential part of ensuring that our delivery commitments are maintained without interruption, providing reliable support whenever it's needed most. Offering $32/hr with overtime after 40 hours, this position is perfect for those looking for a flexible schedule while still being part of a committed and professional team. Your role will involve heavy lifting up to 60 lbs and delivering a wide range of products to True Value Stores across MO, KS, NE, and some parts of IA. With varied start times between 11pm and 5am and potential weekend work, adaptability is key. Experience with manual transmission trucks and a Hazmat endorsement is required, along with direct store delivery experience. Key Responsibilities: Safely operate a manual transmission truck to deliver hardware, car batteries, soil, concrete, and other heavy items directly to small, locally owned hardware stores. Perform loading and unloading operations at each destination, utilizing a manual pallet jack. Be prepared for tight quarters and heavy lifting, with some items weighing up to 60 lbs. Efficiently manage local and regional deliveries, with a mixture of direct store drops and potential for 1-2 layovers per week to cover our extensive network. Maintain accurate records of deliveries and comply with all DOT regulations and safety standards. Requirements: Valid CDL with Hazmat endorsement. Proven experience in direct store delivery, comfortable with heavy touch freight. Ability to lift up to 60 lbs and handle physical work. Flexibility to work variable start times between 11 pm to 5 am and open to weekend shifts as needed. Strong organizational skills to effectively handle delivery schedules and communicate with dispatch and store managers. What We Provide: A competitive salary of $32/hr, plus overtime compensation after 40 hours worked. A full-time role offering a steady schedule, with the understanding that some flexibility is necessary to support our operational requirements. A chance to play a crucial role in the supply chain, making a direct positive impact on local enterprises and their surrounding communities. This position is perfect for individuals who not only love to drive but also take pride in physically engaging work, contributing directly to the success of our clients. If you're ready for a rewarding challenge and meet the above criteria, we would love to hear from you. Join us in making a difference, one delivery at a time. Driver Benefits: • All of our drivers are paid weekly with the possibility of getting daily pay with Fast Pay. • Health insurance: Medical, Dental, Vision. • $50k Life Insurance. Requirements to apply: • Must Be 21 or older. • Have a Class A Commercial Drivers License. • Must have 12 Months experience # #= APPLY NOW! Online Apply: Click apply link below to be directed to our DOT application Call Us: Speak to a recruiter and qualify over the phone
JOB SUMMARY:The Events & Promotions Specialist assists the Promotions & Events Manager, as well as the rest of the marketing team in creating, promoting & executing various public and private events, both on and off Hosier Park Property.DIRECTLY SUPERVISES: NoneKEY JOB FUNCTIONS: Develop, plan and execute all special events and promotions. Contributes to program development to help the department achieve its goals. Assists Manager with the submission of, approval and verification of, all contracts, proposals, purchase requisitions, IGC submissions and any other company document needed to fulfill the planning and execution of an event. Creates and controls accurate player lists conducive to the level of events. Maintains security and confidentiality of files, records, and lists. Establishes and maintains an effective working relationship with other departments Works with other departments and vendors to arrange for food & beverage, decorations, gifts, entertainment, and supplies for all events Accurately tracks all expenses for events and prepares expenses for analysis and financial review. Accurately tracks and communicates event reservation procedures and attendance of events to other departments. Coordinates approved events with emphasis on quality, as well as remaining within budgetary guidelines. Communicates event schedule and details to the property, including internal collateral distribution and conducting weekly meetings. Maintains records, charts, and graphs of events on a monthly basis. Will be measured on thoroughness of detail, event execution, and event ROS. Responsible for project management and meeting timelines. Attention to detail and follow through. Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to obtaining a float from Employee Services, processing buy-ins, re-buys, and reel rewards for all electronic gaming devices and tournaments. Assists with the Total Rewards Center as needed, performing functions as a Total Rewards Representative. Performs and completes all other duties as assigned. Adheres to all department/company policies and procedures. Acts as a role model and presents oneself as a credit to Hoosier Park property and encourages others to do the same. Other duties as assigned EDUCATIONS and/or EXPERIENCE:Bachelor's Degree in Marketing and/or Entertainment based field preferred or equivalent in professional experience required. Event planning, VIP Services and general hosting experience preferred. QUALIFICATIONS:Regular attendance in conformance with the standards, which may be established by Hoosier Park from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. Excellent communication and organizational skills required. Excellent attention to detail, strong project management. Excellent proficiency in Word, Excel, Access, CMS, LMS, EMS Must have ability to compile, compute and analyze pertinent data needed for reports. Excellent ability in handling multiple tasks. Excellent problem solving techniques. Must maintain an effective working relationship with all other departments. Must be able to work a flexible schedule and holidays. Willing to work long hours as needed. Ability to read, write, speak, and understand English Ability to stand and walk for entire shift and mobility to move easily around. Physically mobile with reasonable accommodations including ability to lift up to 20 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when stocking, storing, and maneuvering around the work area. Ability to effectively present information and / or a convincing argument to executives Ability to communicate one-on-one and to groups to explain policies and procedures and to persuade others to accept or adopt a specific opinion or action. LANGUAGE SKILLS:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Office & Casino environment CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Periodic access to patron Management and internal controls for Marketing. ACCESS TO GAMING FLOOR:May require periodic access to general areas of the gaming facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 20, 2024
Full time
JOB SUMMARY:The Events & Promotions Specialist assists the Promotions & Events Manager, as well as the rest of the marketing team in creating, promoting & executing various public and private events, both on and off Hosier Park Property.DIRECTLY SUPERVISES: NoneKEY JOB FUNCTIONS: Develop, plan and execute all special events and promotions. Contributes to program development to help the department achieve its goals. Assists Manager with the submission of, approval and verification of, all contracts, proposals, purchase requisitions, IGC submissions and any other company document needed to fulfill the planning and execution of an event. Creates and controls accurate player lists conducive to the level of events. Maintains security and confidentiality of files, records, and lists. Establishes and maintains an effective working relationship with other departments Works with other departments and vendors to arrange for food & beverage, decorations, gifts, entertainment, and supplies for all events Accurately tracks all expenses for events and prepares expenses for analysis and financial review. Accurately tracks and communicates event reservation procedures and attendance of events to other departments. Coordinates approved events with emphasis on quality, as well as remaining within budgetary guidelines. Communicates event schedule and details to the property, including internal collateral distribution and conducting weekly meetings. Maintains records, charts, and graphs of events on a monthly basis. Will be measured on thoroughness of detail, event execution, and event ROS. Responsible for project management and meeting timelines. Attention to detail and follow through. Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to obtaining a float from Employee Services, processing buy-ins, re-buys, and reel rewards for all electronic gaming devices and tournaments. Assists with the Total Rewards Center as needed, performing functions as a Total Rewards Representative. Performs and completes all other duties as assigned. Adheres to all department/company policies and procedures. Acts as a role model and presents oneself as a credit to Hoosier Park property and encourages others to do the same. Other duties as assigned EDUCATIONS and/or EXPERIENCE:Bachelor's Degree in Marketing and/or Entertainment based field preferred or equivalent in professional experience required. Event planning, VIP Services and general hosting experience preferred. QUALIFICATIONS:Regular attendance in conformance with the standards, which may be established by Hoosier Park from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment.Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.Upon employment, all employees are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work with confidential data required. Excellent communication and organizational skills required. Excellent attention to detail, strong project management. Excellent proficiency in Word, Excel, Access, CMS, LMS, EMS Must have ability to compile, compute and analyze pertinent data needed for reports. Excellent ability in handling multiple tasks. Excellent problem solving techniques. Must maintain an effective working relationship with all other departments. Must be able to work a flexible schedule and holidays. Willing to work long hours as needed. Ability to read, write, speak, and understand English Ability to stand and walk for entire shift and mobility to move easily around. Physically mobile with reasonable accommodations including ability to lift up to 20 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when stocking, storing, and maneuvering around the work area. Ability to effectively present information and / or a convincing argument to executives Ability to communicate one-on-one and to groups to explain policies and procedures and to persuade others to accept or adopt a specific opinion or action. LANGUAGE SKILLS:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. REASONING ABILITY:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Office & Casino environment CERTIFICATIONS, LICENSES AND REGISTRATIONS:Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. ACCESS TO CONFIDENTIAL/PROPRIETARY INFORMATION:Periodic access to patron Management and internal controls for Marketing. ACCESS TO GAMING FLOOR:May require periodic access to general areas of the gaming facility. DISCLAIMERThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
SUMMARY: Lead Cabana Host are responsible for greeting and assisting guests. A Lead Cabana Host will assist in making guests reservations and/or changes as needed as well as taking payments made through the reservation system. Ensure Cabana host/hostess has arrived and oversee opening, operating, and closing procedures. Lead Cabana Host will handle guest issues, refunds and any host issues as they arise. Lead Hosts are to ensure proper training and retraining of all new and current hosts. Also to monitor labor and make cuts when necessary. Hosts are to supply guests with fresh towels, water, take and fill guest's orders, check on guests regularly. While interacting with guest the cabana host/hostess must always maintain the proper and professional decorum and appearance. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep the Cabanas clean and organized to ensure highest level of customer service. Report any maintenance issue immediately and any clean any spills, trash immediately. This includes beside and behind all cabanas. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory of cabana products. Oversee and manage daily staffing needs. Complete mastery of all duties relative to the Cabanas. Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting Associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. Facilitate training of new and current employees as needed All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Assists the supervisor and manager on shift with day to day tasks and operations. Duties can consist of rule enforcement, employee safety and guest safety, and guest resolution. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: ServSafe Certification TABC permit Valid Tennessee Driver's License or ability to obtain one within 30 days of employment QUALIFICATIONS: Strong leadership skills and ability to motivate people Requires good negotiation and listening skills Ability to act independently with little supervision Knowledge of food and beverage menus, food preparation and presentation Hands on manager, well organized, detail oriented, creative thinker Skilled in problem solving and staff training Efficiently handle multiple duties Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures Ability to handle stressful situations Good attendance and punctual Exhibits professionalism Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. All other duties assigned by manager PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 10 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particle and toxic and/or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
Mar 19, 2024
Full time
SUMMARY: Lead Cabana Host are responsible for greeting and assisting guests. A Lead Cabana Host will assist in making guests reservations and/or changes as needed as well as taking payments made through the reservation system. Ensure Cabana host/hostess has arrived and oversee opening, operating, and closing procedures. Lead Cabana Host will handle guest issues, refunds and any host issues as they arise. Lead Hosts are to ensure proper training and retraining of all new and current hosts. Also to monitor labor and make cuts when necessary. Hosts are to supply guests with fresh towels, water, take and fill guest's orders, check on guests regularly. While interacting with guest the cabana host/hostess must always maintain the proper and professional decorum and appearance. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Keep the Cabanas clean and organized to ensure highest level of customer service. Report any maintenance issue immediately and any clean any spills, trash immediately. This includes beside and behind all cabanas. Maintain product inventory at par levels, assuring proper rotation, storage of products and control of flow of inventory of cabana products. Oversee and manage daily staffing needs. Complete mastery of all duties relative to the Cabanas. Comply with all applicable company policies and procedures - including, but not limited to: uniform and personal cleanliness requirements, documenting and reporting Associate injuries, corrective action, associate reviews and all those as reflected in and apart from the Company handbook. Facilitate training of new and current employees as needed All other duties as assigned by management SUPERVISORY RESPONSIBILITIES: Assists the supervisor and manager on shift with day to day tasks and operations. Duties can consist of rule enforcement, employee safety and guest safety, and guest resolution. EDUCATION and/or EXPERIENCE: Level 2 Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Level 2 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Level 1 Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: Level 2 Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: ServSafe Certification TABC permit Valid Tennessee Driver's License or ability to obtain one within 30 days of employment QUALIFICATIONS: Strong leadership skills and ability to motivate people Requires good negotiation and listening skills Ability to act independently with little supervision Knowledge of food and beverage menus, food preparation and presentation Hands on manager, well organized, detail oriented, creative thinker Skilled in problem solving and staff training Efficiently handle multiple duties Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator Requires a good understanding of company policies and procedures Ability to handle stressful situations Good attendance and punctual Exhibits professionalism Exhibits good grooming habits. Wears the proper uniform. Works efficiently. Follows all resort and office policies and standard operating procedures. Conducts themselves in a professional manner with a positive attitude. All other duties assigned by manager PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activities: While performing the duties of this job, the employee is required to: Regularly stand, walk, use hands to finger handle and/or feel, reach with hands and/or arms and talk and/or hear Frequently sit, stoop, kneel, crouch and/or crawl and taste and/or smell Occasionally climb and/or balance Lifting Activities: While performing the duties of this job, the employee is required to: Regularly lift up to 10 pounds Frequently lift up to 50 pounds with assistance Vision Requirements: Close vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Regularly exposed to wet and/or humid conditions (Non-Weather) and moving mechanical parts Frequently exposed to outdoor weather conditions, extreme cold (Non-Weather) and extreme heat (Non-Weather) Occasionally exposed to fumes and/or airborne particle and toxic and/or caustic chemicals Noise Levels: Moderate Other details Pay Type Hourly Apply Now
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
Mar 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or olderLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
Blue Lake Casino &Hotel POSITION DESCRIPTION MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY Job Title: Busser Department: F&B Kitchen Reports To: Shift Supervisor FLSA Status: Non-Exempt Prepared By: Human Resource Manager Revised Date: May 14, 2013 Approved By: Food & Beverage Manager Approved: May 14, 2013 Position open until filled. JOB SUMMARY Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES • Clean and polish counters, table tops, chairs/booths, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors. • Clean up spilled food, drink and broken dishes, and remove empty bottles and trash. • Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning. • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays. • Stock cabinets and serving areas with condiments, and refill condiment containers as necessary. • Locate items requested by customers. • Replaces soiled table linens and sets tables with silverware and glassware. • Makes coffee and fills fruit juice dispensers. • Other duties may be assigned. Promotes the following within the department and among all Team Members: • Creates an atmosphere of FUN for all casino guests. • Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times. • Maintains a professional departmental, company and community reputation. Blue Lake Casino & Hotel requires Team Members, on a continual basis • To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. • To maintain a professional departmental, company and community reputation. • To enforce performance standards, policies and procedures as they relate to the department. • To maintain a consistent, regular attendance record. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); one to three months related experience and/or training preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or Team Members of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. SPECIFIC SKILL AND KNOWLEDGE REQUIRED • Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills. • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance. • Oral Communication - Listens and gets clarification; Responds well to questions. • Written Communication - Able to read and interpret written information. • Teamwork - Contributes to building a positive team spirit. • Ethics - Treats people with respect; Inspires the trust of others. • Organizational Support - Follows policies and procedures. • Professionalism - Reacts well under pressure; Accepts responsibility for own actions. • Quality - Demonstrates accuracy and thoroughness. • Quantity - Works quickly. • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions. • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality - Is consistently at work and on time. • Dependability - Follows instructions, responds to management direction. • Initiative - Volunteers readily; Asks for and offers help when needed. OTHER SKILLS AND ABILITIES Impeccable presentation and manners. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Must maintain a valid and current Blue Lake Gaming License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The Team Member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually loud.
Mar 13, 2024
Full time
Blue Lake Casino &Hotel POSITION DESCRIPTION MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY Job Title: Busser Department: F&B Kitchen Reports To: Shift Supervisor FLSA Status: Non-Exempt Prepared By: Human Resource Manager Revised Date: May 14, 2013 Approved By: Food & Beverage Manager Approved: May 14, 2013 Position open until filled. JOB SUMMARY Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES • Clean and polish counters, table tops, chairs/booths, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors. • Clean up spilled food, drink and broken dishes, and remove empty bottles and trash. • Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning. • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays. • Stock cabinets and serving areas with condiments, and refill condiment containers as necessary. • Locate items requested by customers. • Replaces soiled table linens and sets tables with silverware and glassware. • Makes coffee and fills fruit juice dispensers. • Other duties may be assigned. Promotes the following within the department and among all Team Members: • Creates an atmosphere of FUN for all casino guests. • Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times. • Maintains a professional departmental, company and community reputation. Blue Lake Casino & Hotel requires Team Members, on a continual basis • To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. • To maintain a professional departmental, company and community reputation. • To enforce performance standards, policies and procedures as they relate to the department. • To maintain a consistent, regular attendance record. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); one to three months related experience and/or training preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or Team Members of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. SPECIFIC SKILL AND KNOWLEDGE REQUIRED • Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills. • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance. • Oral Communication - Listens and gets clarification; Responds well to questions. • Written Communication - Able to read and interpret written information. • Teamwork - Contributes to building a positive team spirit. • Ethics - Treats people with respect; Inspires the trust of others. • Organizational Support - Follows policies and procedures. • Professionalism - Reacts well under pressure; Accepts responsibility for own actions. • Quality - Demonstrates accuracy and thoroughness. • Quantity - Works quickly. • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions. • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. • Attendance/Punctuality - Is consistently at work and on time. • Dependability - Follows instructions, responds to management direction. • Initiative - Volunteers readily; Asks for and offers help when needed. OTHER SKILLS AND ABILITIES Impeccable presentation and manners. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Must maintain a valid and current Blue Lake Gaming License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The Team Member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; extreme cold and extreme heat. The noise level in the work environment is usually loud.
Req ID: DIN00176 Description NMS has an exciting opportunity for an experienced Area Executive Chef. The ideal candidate is a passionate, high energy, motivated manager exhibiting strong culinary, restaurant, high-end catering, suites and concessions skills/experience; who is constantly striving for excellence in food, beverage & service standards. The Executive Chef will provide leadership for the culinary teams in Restaurant, Catering, Concessions, Campus and Corporate Service business lines. This leader must have demonstrated capabilities in casual & fine dining, event/banquet management and employee/team training & development. Daily client and customer contact is required. Essential Duties and Responsibilities Lead, train and develop culinary team members for multiple contracts in all business lines. Demonstrate flexibility in working environment, including the ability to plan and organize work load effectively to achieve timely, desired results. Create Signature Restaurant & Catering Menus Demonstrate ability to develop, implement, maintain and supervise proper recipe & culinary consistency for all concepts. Compliance with NMS Policies, Processes & Systems. Train culinary team and accept accountability for culinary team for all NMS Policies, Processes & Systems. Measure the performance of assigned goals. Establish and implement an organized system of supervision & operating procedures. Direct a high quality, cost effective dining operation. Demonstrate extensive procurement excellence, including maintaining strong vendor relationships & compliance with NMS procurement policies. Champion Client/Customer First and lead the way in all situations Assume accountability should any assigned responsibilities fail to comply with applicable regulations or sound business practices. Ensure all required preparation, delivery, setup, service & break down are properly & efficiently executed. Promote & accept accountability for compliance with NMS Physical and HACCP ServSafe Food Safety Programs. Actively pursue goal of zero accidents in the work place. Establish a safe work environment for employees through constant vigilance by performing safety audits, inspections, conducting safety training and maintaining on-going communication with employees. Ensure all team members participate in daily safety discussions/training. Develop a team that excels in responding to and exceeding the needs of clients and customers. Maintain excellent client and employee communications and relations to continuously improve the quality of provided services, resolve problems, & facilitate the acceptance & implementation of new services. A strong understanding of dietary needs of clients. Ensure the responsibility, authority, & accountability of all assigned employees are defined and understood. Develop, maintain & approve administrative tasks such as budget development, operational reports, cost analysis or records, payroll, HR accountability, financial activities, work schedules, etc. Consistently demonstrate professional skills in efficiently carrying out assigned activities, using all forms of communications; including change management, employee development, problem solving and decision making Periodically physically perform high volume food production & preparation duties/fills in for absent employees. Perform inventory and quality control tasks & inspection checklists. Create, monitor, and review business reports - key performance indicators, sales, inventory, budget, etc. Directly supervise assigned supervisors and employees. Responsibilities include interviewing, hiring, and training, coaching employees; planning, assigning, and directing work; appraising performance; encouraging and disciplining employees; addressing complaints & resolving problems. This position is responsible for the supervision of staff. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications Minimum Requirements Must have 2 years experience as an Executive Chef in medium volume settings, including strong catering/banquet skills. Three (3) years of Restaurant experience in a high-end/high volume environment. Two (2) years in Campus Dining experience Must have full beverage and bar experience. Position requires a valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance. A thorough knowledge of managing, planning, and organizing the type of activities in assigned area with the ability to address the technical matters involved. Must be able to review and work with general business reports - sales, budget, labor, cost, etc. Must have basic proficiency in MS Office Suite Word, Excel, PowerPoint and Outlook. HACCP ServSafe Certification required TAP's Certification required This contract required COVID-19 vaccination. Contract requires employees to speak, understand, read and write English. Preferred Qualification Must have an Associate of Arts Hospitality or Culinary degree. Completion of level 2 Pro Chef Certification exam. Working Conditions and Physical Requirements Weather: Indoors, environmentally controlled. Noise level: The noise level in the work environment is usually mild Description of environment: This is an industrial kitchen located in a Campus/University or Restaurant setting. Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 50lbs Competencies Excellent interpersonal skills needed to effectively motivate, direct, and lead assigned employees. Must be proficient in performing many tasks simultaneously, ensuring all details are successfully completed. Recognition that service is a demonstrated attitude and a state of mind, not a task or step. A dedication to understanding & exceeding customer expectations. A high energy level/sense of urgency in carrying out assigned tasks. Reasoning abilities sufficient to: 1) Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2) Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Strong work ethic with ability to work extended hours in a multifaceted environment - i.e. operations, administrative & development. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Organization: Food and Facilities Management Job: Food Preparation & Service Primary Location: US-AZ-Tsaile Shift: Variable NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Mar 07, 2024
Full time
Req ID: DIN00176 Description NMS has an exciting opportunity for an experienced Area Executive Chef. The ideal candidate is a passionate, high energy, motivated manager exhibiting strong culinary, restaurant, high-end catering, suites and concessions skills/experience; who is constantly striving for excellence in food, beverage & service standards. The Executive Chef will provide leadership for the culinary teams in Restaurant, Catering, Concessions, Campus and Corporate Service business lines. This leader must have demonstrated capabilities in casual & fine dining, event/banquet management and employee/team training & development. Daily client and customer contact is required. Essential Duties and Responsibilities Lead, train and develop culinary team members for multiple contracts in all business lines. Demonstrate flexibility in working environment, including the ability to plan and organize work load effectively to achieve timely, desired results. Create Signature Restaurant & Catering Menus Demonstrate ability to develop, implement, maintain and supervise proper recipe & culinary consistency for all concepts. Compliance with NMS Policies, Processes & Systems. Train culinary team and accept accountability for culinary team for all NMS Policies, Processes & Systems. Measure the performance of assigned goals. Establish and implement an organized system of supervision & operating procedures. Direct a high quality, cost effective dining operation. Demonstrate extensive procurement excellence, including maintaining strong vendor relationships & compliance with NMS procurement policies. Champion Client/Customer First and lead the way in all situations Assume accountability should any assigned responsibilities fail to comply with applicable regulations or sound business practices. Ensure all required preparation, delivery, setup, service & break down are properly & efficiently executed. Promote & accept accountability for compliance with NMS Physical and HACCP ServSafe Food Safety Programs. Actively pursue goal of zero accidents in the work place. Establish a safe work environment for employees through constant vigilance by performing safety audits, inspections, conducting safety training and maintaining on-going communication with employees. Ensure all team members participate in daily safety discussions/training. Develop a team that excels in responding to and exceeding the needs of clients and customers. Maintain excellent client and employee communications and relations to continuously improve the quality of provided services, resolve problems, & facilitate the acceptance & implementation of new services. A strong understanding of dietary needs of clients. Ensure the responsibility, authority, & accountability of all assigned employees are defined and understood. Develop, maintain & approve administrative tasks such as budget development, operational reports, cost analysis or records, payroll, HR accountability, financial activities, work schedules, etc. Consistently demonstrate professional skills in efficiently carrying out assigned activities, using all forms of communications; including change management, employee development, problem solving and decision making Periodically physically perform high volume food production & preparation duties/fills in for absent employees. Perform inventory and quality control tasks & inspection checklists. Create, monitor, and review business reports - key performance indicators, sales, inventory, budget, etc. Directly supervise assigned supervisors and employees. Responsibilities include interviewing, hiring, and training, coaching employees; planning, assigning, and directing work; appraising performance; encouraging and disciplining employees; addressing complaints & resolving problems. This position is responsible for the supervision of staff. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications Minimum Requirements Must have 2 years experience as an Executive Chef in medium volume settings, including strong catering/banquet skills. Three (3) years of Restaurant experience in a high-end/high volume environment. Two (2) years in Campus Dining experience Must have full beverage and bar experience. Position requires a valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance. A thorough knowledge of managing, planning, and organizing the type of activities in assigned area with the ability to address the technical matters involved. Must be able to review and work with general business reports - sales, budget, labor, cost, etc. Must have basic proficiency in MS Office Suite Word, Excel, PowerPoint and Outlook. HACCP ServSafe Certification required TAP's Certification required This contract required COVID-19 vaccination. Contract requires employees to speak, understand, read and write English. Preferred Qualification Must have an Associate of Arts Hospitality or Culinary degree. Completion of level 2 Pro Chef Certification exam. Working Conditions and Physical Requirements Weather: Indoors, environmentally controlled. Noise level: The noise level in the work environment is usually mild Description of environment: This is an industrial kitchen located in a Campus/University or Restaurant setting. Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 50lbs Competencies Excellent interpersonal skills needed to effectively motivate, direct, and lead assigned employees. Must be proficient in performing many tasks simultaneously, ensuring all details are successfully completed. Recognition that service is a demonstrated attitude and a state of mind, not a task or step. A dedication to understanding & exceeding customer expectations. A high energy level/sense of urgency in carrying out assigned tasks. Reasoning abilities sufficient to: 1) Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 2) Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Strong work ethic with ability to work extended hours in a multifaceted environment - i.e. operations, administrative & development. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Organization: Food and Facilities Management Job: Food Preparation & Service Primary Location: US-AZ-Tsaile Shift: Variable NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
Mar 07, 2024
Full time
Develops Enthusiastically Satisfied Customers All of the Time: Welcomes and connects with every customer. Demonstrates the 'just say yes' behavior by taking care of customer needs.Maintains Quality Store Operations: Assists store manager in hiring new employees. Coaches new hires through their learning. Follows and direct others to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Places orders and performs special projects to assist with shift operations. Assists in store scheduling and adjusts staffing to meet store and business needs.Financial Contribution: Contributes to store goals for increasing sales and improving profit. Assists store manager with accounting and banking responsibilities. Records and is accountable for store funds while running a shift. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Maintains some accountability for store operations, associate development and financial contribution. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.Takes Responsibility to Learn All Aspects of the Shift Supervisor Position: Acts as a role model while providing guidance and training to store employees on all the performance expectations. Ensures employees adhere to the meal and break policies. Demonstrates and ensures all Starbucks standards are followed. Communicates store and associate concerns to the store manager in an effective manner. Successfully completes and implements Advanced Store Training. Is certified as an in-store learning coach to facilitate ongoing training of new baristas.Develops Employees: Trains and develops employees to demonstrate all Starbucks customer service standards, operating standards and Star Skills. Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.EDUCATION and/or EXPERIENCE: High school diploma or General Education Degree (GED) Cashier experience preferred Minimum 1 year work experience in a restaurant, either front of house or back of houseLANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues.REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the venue. Must be able to lift up to 10 pounds Must be able to bend, reach, kneel, twist and grip items while working at assigned area. Must be able to stand for the majority of assigned shift. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers.
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or older LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino."â "â "â "â "â "â "â Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted
Mar 02, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Deals the games in accordance with company policies and procedures and applicable gaming regulations Protects and controls the game Interacts with guests, delivering the highest level of customer service Notifies supervisor or shift manager of any issues or irregularities Exchanges currency for gaming chips; accurately pays or collects bets Performs other duties as assigned Game knowledge must include Craps and Pitch. EDUCATION and/or EXPERIENCE: High School diploma or equivalent (GED) required 1 year dealing experience or successful completion of an approved course of study in Table Games Must be able to obtain a MS Gaming permit Proven knowledge in, and ability to deal assigned games; lengths of experience must be commensurate with the level of skill required for the specific game Must be able to speak, read, and write in English Must be 21 years of age or older LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be able to respond to visual and aural cues. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino."â "â "â "â "â "â "â Must be able to stand for the majority of assigned shift. Must be able to reach in front of body, grip and hold item Must be able to work in an noise-filled environment where smoking is permitted