Panera Bread (PR Management Corp)
South Portland, Maine
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Mar 27, 2024
Full time
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Panera Bread (PR Management Corp)
South Portland, Maine
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Mar 25, 2024
Full time
Panera Bread / PR Restaurants is looking for an experienced restaurant Assistant Manager to join our supportive team of dynamic and hard-working café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business - this begins with great leadership, in supporting and motivating our café teams to provide unrivaled guest experiences. We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The wellbeing of every team member is crucial to our success. Help us carry out our mission to 'Rise Above the Rest' by providing the highest-quality customer service experiences for our guests. Apply today for an immediate interview! Benefits: Tremendous opportunities for advancement Competitive salary w/ bonus package Full benefits package-Medical, dental, vision, company-paid life & disability insurance, 401k with company match Free meals while working - you never have to pack or buy lunch! No certifications required Paid vacation / time off PRR Company Discounts - discounts, rewards and perks on thousands of popular brands and categories There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a leadership role, connect with us today for an immediate interview! Responsibilities: Provide the highest-quality customer service to our guests Enthusiastic & comprehensive knowledge of menu items Collaborate, act as a team-player, and provide support as a key role on the management team Maintain a clean and organized work environment Set a positive example and maintain optimism for all staff, employees, and guests Requirements: Restaurant management experience required Multi-unit experience (preferred) Steady employment track record Ability to work in a fast-paced environment Work with a diverse group of dedicated staff Excellent communication, interpersonal and customer service skills Physical requirements: ability to stand for prolonged periods, walking, bending, stretching, and occasional lifting (up to 50 lbs.) Availability to work various schedules/shifts (includes nights and weekends)
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Residence Inn Portland Downtown/Pearl District, located at 1150 NW 9th Ave, Portland, Oregon, 97209 is currently hiring a AM Breakfast Attendant. Responsibilities include: Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Mar 19, 2024
Full time
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Residence Inn Portland Downtown/Pearl District, located at 1150 NW 9th Ave, Portland, Oregon, 97209 is currently hiring a AM Breakfast Attendant. Responsibilities include: Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Maintenance Engineer Part Time $20/hr + Benefits Hotel Vintage Portland, OR Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count.
Mar 04, 2024
Full time
Maintenance Engineer Part Time $20/hr + Benefits Hotel Vintage Portland, OR Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here () . Be Yourself. Lead Yourself. Make it Count.
Job Type Part-time Description At Pastini we are inspired by the farms, vineyards and waters of the Pacific Northwest, and are dedicated to serving up two of life's greatest pleasures pasta and wine. We know that using fresh, local ingredients makes a difference to our guests and to our community. We source fresh produce, dairy, artisan breads, coffee, and meat locally and we handcraft each dish to order. Based in Portland, Oregon, our family of restaurants has blossomed and grown to eight wonderful restaurants around the State since we first opened in 2001. We are hiring Hosts to join our team at Pastini in Bend. We seek reliable and friendly people with a passion for serving handcrafted food and drinks in an exciting, respectful, team environment Genuine people who take pride in their work, have a positive attitude, and crave knowledge and growth. We offer: health insurance, once eligible paid sick leave 401K flexible scheduling shift meal discounts and dining discounts receive tips from pool local retail discounts competitive hourly rates growth opportunities Stop in to apply in person, or apply online! EOE Position Summary: Responsible for greeting and seating guests. Responsible for taking orders in person, over the phone, online and on tablets; accurately packing take-out orders, managing deliveries, and running orders for curbside pick-up. Cleaning, sanitizing and disinfecting. Follows all procedures as outlined in training manuals and employee/service/alcohol/safety handbooks. Qualifications Is able to obtain valid Food Handler's Card and OLCC Server Permit Able to arrive to work on time, ready to start a scheduled shift Displays a basic knowledge of hospitality, service and restaurant operations Displays a friendly, professional, and helpful attitude towards coworkers, management, delivery drivers, vendors, and guests at all times Able to accurately perform basic mathematics Ability to accurately verify, count, track and manage payments from cash, credit cards, checks, paid outs, gift cards/certificates, coupons, promotional material and any other related forms of payment or transaction records Ability to use Micros POS system quickly, accurately while following all house protocols for entering and charging guests/staff appropriately and correctly Is capable of maintaining a friendly smile and positive demeanor at all times Demonstrates good time management skills by completing all tasks in a timely manner Must be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation. Demonstrates and practices consistent, effective and proper hand-washing techniques as outlined by government Health Department agency and as directed by management. Demonstrates and practices consistent, effective and proper food handling techniques as outlined by government Health Department agency and as directed by management. Demonstrates and practices consistent, effective and proper safety measures such as distancing, thoroughly sanitizing and cleaning, as expected by government regulations and as directed by management. Follows all OLCC regulations and Pastini House Policies in regards to alcohol sales for on and off premise. Requirements Essential Functions: Consistently arrives to work as scheduled, prepared to assume shift responsibilities Consistently arrives to work well groomed and in proper uniform Greets and provides direction to all guests, delivery drivers, and vendors promptly, in a hospitable manner Answers all phone calls in a professional, timely manner; responds to tablet orders promptly; takes orders from guests in person Presents menus to all guests as they are seated Responsible for accurately managing host cash drawer Reports to manager on duty immediately any and all items left by guests, staff or vendors Demonstrates comprehensive knowledge of menu and ingredients and can stage and expedite orders Has strong working knowledge of dining room and seating rotation Ensures all take-out orders and delivery orders are taken correctly, entered accurately, bagged correctly and presented to the guest or delivery partner promptly Assists all FOH staff in bussing and station stocking duties, facilitates prompt clearing and resetting of tables. Assists with water and beverage refills, and clearing of plates and glassware Says "thank-you" and "good-bye" to every guest as they leave Complies with all policies and procedures in employee handbooks and training materials Willingly, and with a positive attitude, follows direction of all management, including additional requests for cleaning, sanitation, safety measures, etc. Responsible for conducting daily cleaning projects in an effective manner as detailed in Host side work and as directed by management Complies with all required Break Policy as is outlined by BOLI and as directed by management. Takes breaks according to expectation; clock in and clocks out for all 10 minute paid breaks and 30 minute unpaid breaks. Manages wait list and accurately quotes wait times to guests, with use of tablet and app, or paper list, pen and phone Working Conditions and Environment Must be able to work a variety of scheduled shifts, based on the needs of restaurant volume (example: late hours, holidays, weekends, etc.) Must work well in a fast paced environment Must work well under pressure Salary Description $15.20/hour plus tips
Mar 21, 2024
Full time
Job Type Part-time Description At Pastini we are inspired by the farms, vineyards and waters of the Pacific Northwest, and are dedicated to serving up two of life's greatest pleasures pasta and wine. We know that using fresh, local ingredients makes a difference to our guests and to our community. We source fresh produce, dairy, artisan breads, coffee, and meat locally and we handcraft each dish to order. Based in Portland, Oregon, our family of restaurants has blossomed and grown to eight wonderful restaurants around the State since we first opened in 2001. We are hiring Hosts to join our team at Pastini in Bend. We seek reliable and friendly people with a passion for serving handcrafted food and drinks in an exciting, respectful, team environment Genuine people who take pride in their work, have a positive attitude, and crave knowledge and growth. We offer: health insurance, once eligible paid sick leave 401K flexible scheduling shift meal discounts and dining discounts receive tips from pool local retail discounts competitive hourly rates growth opportunities Stop in to apply in person, or apply online! EOE Position Summary: Responsible for greeting and seating guests. Responsible for taking orders in person, over the phone, online and on tablets; accurately packing take-out orders, managing deliveries, and running orders for curbside pick-up. Cleaning, sanitizing and disinfecting. Follows all procedures as outlined in training manuals and employee/service/alcohol/safety handbooks. Qualifications Is able to obtain valid Food Handler's Card and OLCC Server Permit Able to arrive to work on time, ready to start a scheduled shift Displays a basic knowledge of hospitality, service and restaurant operations Displays a friendly, professional, and helpful attitude towards coworkers, management, delivery drivers, vendors, and guests at all times Able to accurately perform basic mathematics Ability to accurately verify, count, track and manage payments from cash, credit cards, checks, paid outs, gift cards/certificates, coupons, promotional material and any other related forms of payment or transaction records Ability to use Micros POS system quickly, accurately while following all house protocols for entering and charging guests/staff appropriately and correctly Is capable of maintaining a friendly smile and positive demeanor at all times Demonstrates good time management skills by completing all tasks in a timely manner Must be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation. Demonstrates and practices consistent, effective and proper hand-washing techniques as outlined by government Health Department agency and as directed by management. Demonstrates and practices consistent, effective and proper food handling techniques as outlined by government Health Department agency and as directed by management. Demonstrates and practices consistent, effective and proper safety measures such as distancing, thoroughly sanitizing and cleaning, as expected by government regulations and as directed by management. Follows all OLCC regulations and Pastini House Policies in regards to alcohol sales for on and off premise. Requirements Essential Functions: Consistently arrives to work as scheduled, prepared to assume shift responsibilities Consistently arrives to work well groomed and in proper uniform Greets and provides direction to all guests, delivery drivers, and vendors promptly, in a hospitable manner Answers all phone calls in a professional, timely manner; responds to tablet orders promptly; takes orders from guests in person Presents menus to all guests as they are seated Responsible for accurately managing host cash drawer Reports to manager on duty immediately any and all items left by guests, staff or vendors Demonstrates comprehensive knowledge of menu and ingredients and can stage and expedite orders Has strong working knowledge of dining room and seating rotation Ensures all take-out orders and delivery orders are taken correctly, entered accurately, bagged correctly and presented to the guest or delivery partner promptly Assists all FOH staff in bussing and station stocking duties, facilitates prompt clearing and resetting of tables. Assists with water and beverage refills, and clearing of plates and glassware Says "thank-you" and "good-bye" to every guest as they leave Complies with all policies and procedures in employee handbooks and training materials Willingly, and with a positive attitude, follows direction of all management, including additional requests for cleaning, sanitation, safety measures, etc. Responsible for conducting daily cleaning projects in an effective manner as detailed in Host side work and as directed by management Complies with all required Break Policy as is outlined by BOLI and as directed by management. Takes breaks according to expectation; clock in and clocks out for all 10 minute paid breaks and 30 minute unpaid breaks. Manages wait list and accurately quotes wait times to guests, with use of tablet and app, or paper list, pen and phone Working Conditions and Environment Must be able to work a variety of scheduled shifts, based on the needs of restaurant volume (example: late hours, holidays, weekends, etc.) Must work well in a fast paced environment Must work well under pressure Salary Description $15.20/hour plus tips
Join the Colby Sawyer - Parkhurst Dining Team! Parkhurst Dining, part of the Eat'n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 80 organizations and universities east of the Mississippi. We are currently hiring an Executive Chef 1 in New London, NH. The Executive Chef 1 is part of the management team as the top culinary leader in an account between $1.51-3.5M in managed volume annually. This role leads the culinary management of food service operation to include inventory, ordering and receiving, menu development, catering oversight, etc. What will you do in this role? Interacts with and develops relationships with client to provide personalized high quality culinary events. May provide culinary experiences for client on and off premise with high level client guests. Works directly with students, parents, and culinary team to ensure that food program meets individual needs such as students with food allergies, diabetes, or other medical conditions. Assists with the development of annual budgets for operations and works within budget to meet goals. Controls labor and food cost in accordance with budget. Makes adjustments as necessary. What does it take to be successful in this role? 8 or more years of leadership experience with four years of kitchen team leadership, preferably in higher education and/or business dining setting. Bachelor's or Associate's Degree in culinary arts or equivalent job-related experience. Proven ability to train others and lead a team. What's in it for YOU? Salary Range: $73K - $89K + up to 15% bonus (prorated based on start date) FREE meal during your shift. 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining. Paid time off. Access to continuous development with Smile Universe. Eligibility for 401k, vision, dental, and medical plans. Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Mar 20, 2024
Full time
Join the Colby Sawyer - Parkhurst Dining Team! Parkhurst Dining, part of the Eat'n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 80 organizations and universities east of the Mississippi. We are currently hiring an Executive Chef 1 in New London, NH. The Executive Chef 1 is part of the management team as the top culinary leader in an account between $1.51-3.5M in managed volume annually. This role leads the culinary management of food service operation to include inventory, ordering and receiving, menu development, catering oversight, etc. What will you do in this role? Interacts with and develops relationships with client to provide personalized high quality culinary events. May provide culinary experiences for client on and off premise with high level client guests. Works directly with students, parents, and culinary team to ensure that food program meets individual needs such as students with food allergies, diabetes, or other medical conditions. Assists with the development of annual budgets for operations and works within budget to meet goals. Controls labor and food cost in accordance with budget. Makes adjustments as necessary. What does it take to be successful in this role? 8 or more years of leadership experience with four years of kitchen team leadership, preferably in higher education and/or business dining setting. Bachelor's or Associate's Degree in culinary arts or equivalent job-related experience. Proven ability to train others and lead a team. What's in it for YOU? Salary Range: $73K - $89K + up to 15% bonus (prorated based on start date) FREE meal during your shift. 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining. Paid time off. Access to continuous development with Smile Universe. Eligibility for 401k, vision, dental, and medical plans. Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay: $0 per hour - $0 per hour The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Mar 20, 2024
Full time
Pay: $0 per hour - $0 per hour The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type Full-time Description The Hampton Inn & Suites located in Tigard, Oregon is looking to add to our hospitality family! This beautiful hotel is centrally located between Lake Oswego, Beaverton, and Portland. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 120RRHPDXTG Salary Description $16.00 - 17.00
Mar 04, 2024
Full time
Job Type Full-time Description The Hampton Inn & Suites located in Tigard, Oregon is looking to add to our hospitality family! This beautiful hotel is centrally located between Lake Oswego, Beaverton, and Portland. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 120RRHPDXTG Salary Description $16.00 - 17.00
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Located just a few steps from the Washington Square Mall, the Embassy Suites by Hilton Portland Washington Square located in Tigard, Oregon is our guest ideal basecamp for a getaway to the greater Portland area. Guest can kick back and relax in a spacious hotel room conveniently located just a few steps away from the Washington Square shopping mall! Our hotel rooms in Tigard offers all the comforts of home so that guest can fully enjoy their stay. Each room comes fully equipped with two flat screen televisions, cozy beds to carry guest off to sleep, and complimentary wireless internet access for Hilton Honors members. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 04, 2024
Full time
Job Summary The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area. Responsibilities QUALIFICATIONS: Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately. Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner. Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests' stay Greet and seat guests at appropriate tables in a timely manner. Ensure quality control of menus with regard to cleanliness and appearance. Clear clean and reset tables/hotel spaces per client request or management instruction Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest or offer appropriate alternatives. Communicate with all departments regarding in house VIPs and any special requests/needs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management. Property Details Located just a few steps from the Washington Square Mall, the Embassy Suites by Hilton Portland Washington Square located in Tigard, Oregon is our guest ideal basecamp for a getaway to the greater Portland area. Guest can kick back and relax in a spacious hotel room conveniently located just a few steps away from the Washington Square shopping mall! Our hotel rooms in Tigard offers all the comforts of home so that guest can fully enjoy their stay. Each room comes fully equipped with two flat screen televisions, cozy beds to carry guest off to sleep, and complimentary wireless internet access for Hilton Honors members. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan