Location Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012. Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Other duties as assigned. Qualifications Previous experience as a server/bartender. Able to stand for extended periods of time. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Must have Food Handlers Card valid in Washington, DC. Must have TIPS Certification. Must be at least 18 years old. Able to work flexible shifts, inluding: nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . End of Job Description
Apr 23, 2024
Full time
Location Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012. Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Other duties as assigned. Qualifications Previous experience as a server/bartender. Able to stand for extended periods of time. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Must have Food Handlers Card valid in Washington, DC. Must have TIPS Certification. Must be at least 18 years old. Able to work flexible shifts, inluding: nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . End of Job Description
Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012. Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Other duties as assigned. Previous experience as a server/bartender. Able to stand for extended periods of time. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Must have Food Handlers Card valid in Washington, DC. Must have TIPS Certification. Must be at least 18 years old. Able to work flexible shifts, inluding: nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Shoreham Hotel Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls. Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012. Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Other duties as assigned. Previous experience as a server/bartender. Able to stand for extended periods of time. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. Must have Food Handlers Card valid in Washington, DC. Must have TIPS Certification. Must be at least 18 years old. Able to work flexible shifts, inluding: nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
This position requires the ability to work in an outdoor space What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the rooftop bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Ability to work majority of shift outdoors Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. CA Food Handler and RBS Alcohol Certifications required. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $16.00 to $16.00. This range is only applicable for jobs to be performed in Sacramento, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and hotel room and parking discounts to eligible employees. You can apply for this role through (or through if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Apr 23, 2024
Full time
This position requires the ability to work in an outdoor space What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the rooftop bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Ability to work majority of shift outdoors Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. CA Food Handler and RBS Alcohol Certifications required. Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count. The hourly pay range for this role is $16.00 to $16.00. This range is only applicable for jobs to be performed in Sacramento, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and hotel room and parking discounts to eligible employees. You can apply for this role through (or through if you are a current employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
The historic Arizona Biltmore is looking for a Pool Server to join the Food and Beverage Team! Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39-acre property reopened in May 2021 after undergoing a $100 million renovation. This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining). Classification: Full-Time Shift: Various - must have availability to work weekdays, weekends, and holidays. Outlets: Saguaro Pool (adult pool) and Paradise Pool (family pool) Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As a Pool Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Apr 22, 2024
Full time
The historic Arizona Biltmore is looking for a Pool Server to join the Food and Beverage Team! Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39-acre property reopened in May 2021 after undergoing a $100 million renovation. This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining). Classification: Full-Time Shift: Various - must have availability to work weekdays, weekends, and holidays. Outlets: Saguaro Pool (adult pool) and Paradise Pool (family pool) Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As a Pool Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Apr 22, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Cadence North Raleigh. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8-hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Apr 22, 2024
Full time
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Cadence North Raleigh. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8-hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Additional Information Pay: $16.00/hour, Day Shifts, Weekend Availability Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $16.00 to $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 20, 2024
Full time
Additional Information Pay: $16.00/hour, Day Shifts, Weekend Availability Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $16.00 to $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Location Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Job Description Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Qualifications Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Apr 20, 2024
Full time
Location Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Job Description Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Qualifications Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 19, 2024
Full time
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living is hiring friendly, compassionate, and energetic Servers in our premier retirement community Cogir at the Narrows. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8 and 4 hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Apr 19, 2024
Full time
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living is hiring friendly, compassionate, and energetic Servers in our premier retirement community Cogir at the Narrows. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8 and 4 hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Tribute at One Loudoun. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8-hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Apr 07, 2024
Full time
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Tribute at One Loudoun. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with YOU! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Full-Time and Part-Time; 8-hour shifts. What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K Plan with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
Apr 05, 2024
Full time
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
Apr 05, 2024
Full time
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Andara Senior Living by Cogir. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with you! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Part-Time; Day shift - 3p-7:30p - flexible scheduling What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Apr 04, 2024
Full time
People taking care of people, that's who we are and what we do at Cogir Senior Living! What to expect Cogir Senior Living (formerly Cadence Living) is hiring friendly, compassionate, and energetic Servers in our beautiful retirement community Andara Senior Living by Cogir. As a Server in our community restaurant, you help create an incredible dining experience, build relationships with residents, and consistently deliver the service a guest would expect in their favorite restaurant. Our resident satisfaction starts with you! If you are seeking a highly rewarding career where you can make a difference every day, and you're driven by excellence and passion for serving others, then look no further, and apply today! Currently Hiring for: Part-Time; Day shift - 3p-7:30p - flexible scheduling What COGIR has to offer you? Competitive wages, training, and opportunities to learn new skills and grow. An inclusive, positive work environment where everyone has a voice. Pay active - use your money before payday /participating communities/. Shoes for Crews. Heath, Dental, and Vision insurance for eligible employees. Basic Life Insurance covered by the employer. 401K with company match. Paid Vacation and Sick leave. Holiday pay. Employee Assistance Program. Generous Employee Referral Bonus Program. Free meals at work, and more! What will you do as a Server? Take food orders, summarize, and write tickets accurately and promptly. Ensure a smooth and enjoyable experience for all residents, serving food and beverages with a smile. Maintain a clean dining and service area for all. Help with bussing tables and washing dishes at the end of food service (where applicable). Reset tables for the next meal service. Adhere to all policies and procedures of Cogir Senior Living. If you have these qualifications, we'd love to chat: A positive team player mentality and passion for serving seniors ! Excellent verbal and written communication skills. High School Diploma or equivalent. Previous experience working in Independent Living (IL), Assisted Living (AL), Memory Care (MC), or Senior Living experience is a plus! Abour Cogir Management, USA As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate employs over 8,500 team members and manages over 365 buildings, including 120 retirement communities. COGIR Management USA, headquartered in Sacramento, CA manages over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. Every Cogir community is a unique and dynamic place, shaped by the residents themselves and led by an empowered on-site executive team. We promote local leadership, so decisions are made on-site, quickly, and in the community's best interests. We are proud to be a leader in the senior housing industry nationwide, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive. Our residents enjoy a meaningful lifestyle with individualized support that promotes continuing independence and quality of life. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve. Apply today and become part of the COGIR Family! Job Posted by ApplicantPro
Job Description Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we'll take care of the rest! The Ninety Nine is committed to growing our talent from within through our Rising Star Internal Leadership Development Program. Let us help you reach your full potential at The Nines! At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home. Now Hiring / Immediate Opportunities Available for Full Time & Part Time: Servers / Waiters / Waitresses At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and "Love Where You Work" Get Paid Quicker - Take home your tip pay each day. Growth Opportunities - Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members. Stability - We have some of the lowest manager & hourly turnover in the industry, that means the team you'll be a part of doesn't change nearly as often as other restaurants Better quality of life - no late night bar hours & flexible schedules! Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift Paid Time Off - Earn vacation based upon company policy Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company 401(k) plan upon reaching 21 years of age. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. Strong Culture - welcoming and safe environment where you will Love Where You Work! Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively. WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY Submit your application today, we can't wait to meet you. Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses. Advertised per hour average pay is an estimate based on recent data, but not a guarantee. All tipped team members are paid the tipped minimum wage, plus tips.
Apr 04, 2024
Full time
Job Description Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we'll take care of the rest! The Ninety Nine is committed to growing our talent from within through our Rising Star Internal Leadership Development Program. Let us help you reach your full potential at The Nines! At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home. Now Hiring / Immediate Opportunities Available for Full Time & Part Time: Servers / Waiters / Waitresses At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and "Love Where You Work" Get Paid Quicker - Take home your tip pay each day. Growth Opportunities - Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members. Stability - We have some of the lowest manager & hourly turnover in the industry, that means the team you'll be a part of doesn't change nearly as often as other restaurants Better quality of life - no late night bar hours & flexible schedules! Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift Paid Time Off - Earn vacation based upon company policy Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company 401(k) plan upon reaching 21 years of age. Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. Strong Culture - welcoming and safe environment where you will Love Where You Work! Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively. WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY Submit your application today, we can't wait to meet you. Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses. Advertised per hour average pay is an estimate based on recent data, but not a guarantee. All tipped team members are paid the tipped minimum wage, plus tips.
The Pint Public House Toronto
Toronto, Ontario (ON)
Reports to: The Kitchen Manager. Main Purpose of the Job: The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to: • Reaching all financial goals outlined in the annual operating budget • Accountable for specific areas of P&L such as cost of food and kitchen labour • Research, prepares and implements recipes that capture the company's food philosophy • Training and execution of new and stablished recipes • Procures the best available products while maintaining cost of goods targets outlined in annual budget • Oversees maintenance and repairs program for kitchen equipment • Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike • Resolve any guest concerns, complains or special request in a professional and efficient manner. • Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly. • Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve. • Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs Reports to: Store Head Chef. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely • Inspects kitchen storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of management experience in a fast pace restaurant environment • Culinary degree or equivalent experience • High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains • Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus • Leadership and problem-solving skills • High school diploma • Knowledge of craft beer Must complete the following courses or certifications prior to join our team: • Food handler certification - • Smart Serve - • WHMIS - • AODA - • Workplace Violence & Harassment Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels. Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run • Will be required to operate the point of sale system and take credit card payments Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.
Apr 25, 2024
Full time
Reports to: The Kitchen Manager. Main Purpose of the Job: The Sous Chef assists the Head Chef in all aspects of the Kitchen operation of a large scale, full service restaurant and sports bar, including but not limited to: • Reaching all financial goals outlined in the annual operating budget • Accountable for specific areas of P&L such as cost of food and kitchen labour • Research, prepares and implements recipes that capture the company's food philosophy • Training and execution of new and stablished recipes • Procures the best available products while maintaining cost of goods targets outlined in annual budget • Oversees maintenance and repairs program for kitchen equipment • Creates and promotes a positive atmosphere for team members, guests, supplier and all business partners and associates alike • Resolve any guest concerns, complains or special request in a professional and efficient manner. • Understands and upholds all internal policies and procedures, holds all team members accountable equally and fairly. • Understands and upholds all regulations and requirements stablished by local, provincial and federal authorities, including but not limited to: Ontario ESA 2000, WSIB, DineSafe and Smart Serve. • Oversees front and back of the house restaurant staff including servers, bartenders, food runners, hosts, server assistance, cooks, dishwashers and bar-backs Reports to: Store Head Chef. Duties and Responsibilities: • Documents, investigates, escalates and resolves all employee and guests incidents • Ensures exceptional service standards are consistently met and that activities are carried out effectively and safely • Inspects kitchen storage areas to ensure compliance with health and safety regulations • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications • Reviews financial information such as sales, inventory, labour cost and cost of goods to monitor budget • Meets with dining room and bar personnel to plan restaurant activities and special events. • Performs other duties as required or assigned Qualifications and Certificates • 2+ years of management experience in a fast pace restaurant environment • Culinary degree or equivalent experience • High level of costumer service, demonstrated by their ability to listen, deal and resolve guest comments, concerns or complains • Outstanding communication. Fluent in English is a must (written and spoken), knowledge of a second language is a plus • Leadership and problem-solving skills • High school diploma • Knowledge of craft beer Must complete the following courses or certifications prior to join our team: • Food handler certification - • Smart Serve - • WHMIS - • AODA - • Workplace Violence & Harassment Working Conditions: • Cold conditions: Keg fridge, beer fridge, cold room & patio in the winter months. • Hot conditions: Patio during the summer months • Chemicals: We have a range of chemicals and will train you to use them safely and effectively. • Schedule: Must be able to work a minimum of 8 hours shifts that range from, early morning starts (7am) to late night finishes (3/4am). Work week consists of five shifts, a minimum of 48 hours, however hours may change based on business levels. Physical Requirements Strength Guidelines • Able to lift 50 lbs • Able to work on feet at a fast pace for 8 hours. Breaks will be provided as per ESA 2000. Motion Parameters • Have the ability to climb stairs frequently throughout the shift. • The job may require squatting, kneeling, standing & walking • Must be confident in carrying a tray. • Will be required to work at a high output fast paced • Have a sense of urgency Vision and Hearing Requirements • Will be required to read beverage recipes and adhere to them at all times • Will be required to communicate with colleagues so an efficient service can run • Will be required to operate the point of sale system and take credit card payments Psychological Demands • Will be required to lead a shift. e.g making sure all duties are completed and signed off on by delegated staff. • Have a strong mindset. The job can be challenging at times. • Able to focus while having other tasks to-do.
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Apr 25, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Apr 24, 2024
Full time
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan