JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 19, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
NOBU RESTAURANT AT HARRAH'S (CAESARS) NEW ORLEANS IS SET TO OPEN SUMMER 2024 Step into Nobu Restaurant at Harrah's (Caesars) New Orleans, where tradition meets innovation and culinary boundaries are pushed to new heights Prepare to embark on a journey of exquisite flavors and impeccable service as we unveil the renowned Japanese restaurant crafted by none other than Chef Nobu Matsuhisa. With a history as rich as the city it now calls home, Nobu has redefined Japanese cuisine, earning global acclaim for its inventive dishes and unparalleled dining experience.Now, nestled in the vibrant tapestry of New Orleans, Chef Nobu brings his mastery to Louisiana, to set a new standard for elevated Japanese dining in the heart of the Big Easy. As we prepare to open our doors, we're on the lookout for passionate individuals who share our dedication to culinary excellence and hospitality.We're searching for enthusiastic and committed individuals who are deeply passionate about food and hospitality to become part of the Caesars New Orleans Nobu familySuccess at Nobu Restaurant is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service. Previous experience of at least one year in a high-volume, fine dining establishment is preferred for most positions.Don't just watch the excitement unfold, be a part of it Apply Today Please attach a resume to your application.Management Team Openings: Assistant Restaurant General Manager Pastry Chef Restaurant General ManagerFront of House Openings: Bar Helper Bartender Busser Food Runner Food Server Restaurant Host/HostessBack of House Openings: Baker Cook, Prep Cook, Intermediate Cook, Master Cook, Specialty (Sushi) JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's (Caesars) New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Fun and Free Team Member Events Discount Program within Caesars Partner Network Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingCaesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
Apr 18, 2024
Full time
NOBU RESTAURANT AT HARRAH'S (CAESARS) NEW ORLEANS IS SET TO OPEN SUMMER 2024 Step into Nobu Restaurant at Harrah's (Caesars) New Orleans, where tradition meets innovation and culinary boundaries are pushed to new heights Prepare to embark on a journey of exquisite flavors and impeccable service as we unveil the renowned Japanese restaurant crafted by none other than Chef Nobu Matsuhisa. With a history as rich as the city it now calls home, Nobu has redefined Japanese cuisine, earning global acclaim for its inventive dishes and unparalleled dining experience.Now, nestled in the vibrant tapestry of New Orleans, Chef Nobu brings his mastery to Louisiana, to set a new standard for elevated Japanese dining in the heart of the Big Easy. As we prepare to open our doors, we're on the lookout for passionate individuals who share our dedication to culinary excellence and hospitality.We're searching for enthusiastic and committed individuals who are deeply passionate about food and hospitality to become part of the Caesars New Orleans Nobu familySuccess at Nobu Restaurant is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service. Previous experience of at least one year in a high-volume, fine dining establishment is preferred for most positions.Don't just watch the excitement unfold, be a part of it Apply Today Please attach a resume to your application.Management Team Openings: Assistant Restaurant General Manager Pastry Chef Restaurant General ManagerFront of House Openings: Bar Helper Bartender Busser Food Runner Food Server Restaurant Host/HostessBack of House Openings: Baker Cook, Prep Cook, Intermediate Cook, Master Cook, Specialty (Sushi) JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's (Caesars) New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Fun and Free Team Member Events Discount Program within Caesars Partner Network Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingCaesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
Apr 01, 2024
Full time
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
HRI Hospitality
Homewood Suites by Hilton New Orleans French Quarter, 317 N Rampart St, New Orleans, LA 70112, USA
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Mar 25, 2024
Full time
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Checkers Drive-In Restaurants, Inc.
New Orleans, Louisiana
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing excellent Guest service and fast, BOLD food! HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction Escalating any concerns or recommendations to the General Manager Identifying and responding to Guests' needs Completing cross-training and certification in multiple positions Adhering to policy and procedures to maximize Guest and employee satisfaction Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? Guest service or food preparation experience Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified - Preferred WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's Benefits & Rewards: As a Team Member, you will be eligible for the Employee Assistance Program (EAP) as of your first day. Eligibility for the 401(k) plan goes into effect after 1 year of service. You can also earn Team Member bonuses! Compensation: Work today & get paid tomorrow! As you grow with the organization, your benefit offerings grows as well! details available at the restaurant during your interview REQ# 3073 LOC# N Broad St ()
Apr 17, 2024
Full time
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing excellent Guest service and fast, BOLD food! HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction Escalating any concerns or recommendations to the General Manager Identifying and responding to Guests' needs Completing cross-training and certification in multiple positions Adhering to policy and procedures to maximize Guest and employee satisfaction Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? Guest service or food preparation experience Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified - Preferred WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's Benefits & Rewards: As a Team Member, you will be eligible for the Employee Assistance Program (EAP) as of your first day. Eligibility for the 401(k) plan goes into effect after 1 year of service. You can also earn Team Member bonuses! Compensation: Work today & get paid tomorrow! As you grow with the organization, your benefit offerings grows as well! details available at the restaurant during your interview REQ# 3073 LOC# N Broad St ()
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsCaesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.JOB SUMMARY: The Sous Chef administers the overall activities of the restaurant operation.ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the assigned restaurant in accordance with established policies and procedures. Establishes and administers training programs within the assigned restaurant; counsels, guides and instructs personnel in the proper performance of their duties. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development of methods for quality preparation of food; assists in the maintenance and development of procedures for food service and present menu items for maximum customer satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum labor hours. Ensures that available facilities are adequate for the performance of duties by assigned personnel. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of food served and communicates deviations from standard to the Kitchen Manager. Acts immediately on all customer comments to ensure that corrections are made when possible. Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance review of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel, recommends wage and salary adjustments for personnel within established limits. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be a graduate of post high school, two year Culinary Arts School or equivalent technical training in food and beverage field substituted on a year-to-year basis. Five years restaurant industry work, including two years in food preparation and service and three years in supervision is required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including all food and beverage service areas. Must be able to coordinate multiple tasks at one time. Must be able to compile, compute and analyze pertinent data needed for reports. Must be able to negotiate with diverse departments. Must be able to communicate clearly and tactfully. Must be able to implement strategic vision and plan into day-to-day operations. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand the English language. Must be able to respond to visual and aural cues. GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsCaesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.JOB SUMMARY: The Sous Chef administers the overall activities of the restaurant operation.ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the assigned restaurant in accordance with established policies and procedures. Establishes and administers training programs within the assigned restaurant; counsels, guides and instructs personnel in the proper performance of their duties. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development of methods for quality preparation of food; assists in the maintenance and development of procedures for food service and present menu items for maximum customer satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum labor hours. Ensures that available facilities are adequate for the performance of duties by assigned personnel. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of food served and communicates deviations from standard to the Kitchen Manager. Acts immediately on all customer comments to ensure that corrections are made when possible. Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance review of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel, recommends wage and salary adjustments for personnel within established limits. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be a graduate of post high school, two year Culinary Arts School or equivalent technical training in food and beverage field substituted on a year-to-year basis. Five years restaurant industry work, including two years in food preparation and service and three years in supervision is required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including all food and beverage service areas. Must be able to coordinate multiple tasks at one time. Must be able to compile, compute and analyze pertinent data needed for reports. Must be able to negotiate with diverse departments. Must be able to communicate clearly and tactfully. Must be able to implement strategic vision and plan into day-to-day operations. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand the English language. Must be able to respond to visual and aural cues. GAMING PERMIT: N/A
Harrah's New Orleans Casino & Hotel will soon open the opulent and indulgent luxury of Caesars with a $325 million dollar expansion to transform our award-winning property into Caesars New Orleans. The property expansion plan will add a new, 340-room hotel tower by 2024 along with other expanded amenities at the site, including A full exterior and interior redevelopment & redesign A new 340-room hotel tower with views of the Mississippi River, French Quarter and Downtown New Orleans New culinary and hospitality offerings Improved, expanded and elevated gaming areas Additional development of the unoccupied area on the second floor of the casinoBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Beverage Server provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: N/A Harrah's reserves the right to make changes to this job description whenever necessary.
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel will soon open the opulent and indulgent luxury of Caesars with a $325 million dollar expansion to transform our award-winning property into Caesars New Orleans. The property expansion plan will add a new, 340-room hotel tower by 2024 along with other expanded amenities at the site, including A full exterior and interior redevelopment & redesign A new 340-room hotel tower with views of the Mississippi River, French Quarter and Downtown New Orleans New culinary and hospitality offerings Improved, expanded and elevated gaming areas Additional development of the unoccupied area on the second floor of the casinoBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Beverage Server provides fast, friendly and courteous service to every customer, every time, while taking and serving cocktail orders.ESSENTIAL JOB FUNCTIONS: Provides beverage service to casino guests in designated gaming areas. Provides prompt, courteous beverage refreshment service to casino guests. Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made. Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times. Maintains accountability for all complimentary charges and cash receipts where applicable. Provides a great experience for every guest, every time, through courteous interaction. Keeps informed of continually changing promotional beverages, events and services. Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High school diploma or GED required. Must be at least 21 years of age. Previous beverage experience preferred. Previous experience dealing with the public preferred. Must be able to present change correctly and have knowledge of guest charge procedures. Must be familiar with tray service and have knowledge of cocktail ingredients. Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. Ability to work in a team environment and under stress as volume of business increases. Must have mathematical ability including the ability to add and subtract. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communications skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to constantly lift and carry up to 15 pounds. Must be able to frequently reach above and below the shoulder. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails. Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING PERMIT: N/A Harrah's reserves the right to make changes to this job description whenever necessary.
Assists in the managing of the day-to-day operation of the assigned function (Food Hall) in accordance with established policies and procedures. Assists in the administration of training programs within the assigned function; counsels, guides, and instructs personnel in the proper performance of their duties. Coordinates the maintenance and development of methods for quality preparation of food; assists in the maintenance of procedures for food service and presents menu items for maximum customer satisfaction. Ensures that available facilities are adequate for the performance of duties by assigned personnel. Assists in maintaining and instructing assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors the appearance of food served and communicates deviations from standard to the Kitchen Manager. Shows skills in grade manager, broiler, saut stations, saucier, and large quantity cooking according to recipe specifications. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, and Provides a Warm Farewell.QUALIFICATIONS: High school diploma or GED required. Familiar with all phases of food preparation techniques. Local Health Department sanitation certificate. 3+ years prior experience as Prep Cook or Fast Food Cook.PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Mobility and dexterity to move large, heavy objects up to 100 pounds. Manual dexterity includes using kitchen utensils and handling of food items.GAMING PERMIT: N/AHarrah's reserves the right to make changes to this job description whenever necessary.
Apr 07, 2024
Full time
Assists in the managing of the day-to-day operation of the assigned function (Food Hall) in accordance with established policies and procedures. Assists in the administration of training programs within the assigned function; counsels, guides, and instructs personnel in the proper performance of their duties. Coordinates the maintenance and development of methods for quality preparation of food; assists in the maintenance of procedures for food service and presents menu items for maximum customer satisfaction. Ensures that available facilities are adequate for the performance of duties by assigned personnel. Assists in maintaining and instructing assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors the appearance of food served and communicates deviations from standard to the Kitchen Manager. Shows skills in grade manager, broiler, saut stations, saucier, and large quantity cooking according to recipe specifications. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, and Provides a Warm Farewell.QUALIFICATIONS: High school diploma or GED required. Familiar with all phases of food preparation techniques. Local Health Department sanitation certificate. 3+ years prior experience as Prep Cook or Fast Food Cook.PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Mobility and dexterity to move large, heavy objects up to 100 pounds. Manual dexterity includes using kitchen utensils and handling of food items.GAMING PERMIT: N/AHarrah's reserves the right to make changes to this job description whenever necessary.