Come Work With Us & Set Sail on a New Adventure! City Cruises is seeking talented individuals to join our team in our City Cruises Washington DC - Front of House Operation. Join us for an open house and dive into the exciting world of hospitality on the water! Event Info: Date: Thursday, March 28th, 2024 Time: 11:00 AM - 4:00 PM Address: 580 Water St SW Washington DC, 20024 Positions Available: Fine Dining Servers & Bussers/Server Assistant Are you passionate about providing exceptional dining experiences? Join our front of house team and be part of an casual, elegant and upscale restaurant environment where you can showcase your hospitality skills and attention to detail! Fine Dining Server: Responsibilities: Provide high-level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure timely and efficient service Maintain a clean and organized dining area, including table setup and break down Uphold the highest standards of food safety and sanitation Qualifications: High school diploma or equivalent. Previous experience in fine dining or upscale restaurants preferred Knowledge of fine dining etiquette and service standards Strong communication and interpersonal skills Ability to work in a fast-paced environment Willingness to learn and adapt to new challenges Busser / Server Assistant: Responsibilities: Assist servers in setting up and clearing tables in a fine dining environment Refill water glasses and assist in delivering food and beverages to guests Maintain cleanliness and organization in the dining area and back of house Provide support to servers and kitchen staff as needed Collaborate with the team to ensure smooth and efficient service Uphold the highest standards of food safety and sanitation Qualifications: No previous experience required; training will be provided Enthusiasm for providing excellent customer service Ability to work efficiently in a team environment Attention to detail and a proactive attitude Willingness to learn and grow in the hospitality industry Perks: Competitive pay and opportunities for advancement Comprehensive training program Positive and supportive work environment Chance to work with a talented and dedicated team Apply now and embark on a journey of adventure! The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Mar 20, 2024
Full time
Come Work With Us & Set Sail on a New Adventure! City Cruises is seeking talented individuals to join our team in our City Cruises Washington DC - Front of House Operation. Join us for an open house and dive into the exciting world of hospitality on the water! Event Info: Date: Thursday, March 28th, 2024 Time: 11:00 AM - 4:00 PM Address: 580 Water St SW Washington DC, 20024 Positions Available: Fine Dining Servers & Bussers/Server Assistant Are you passionate about providing exceptional dining experiences? Join our front of house team and be part of an casual, elegant and upscale restaurant environment where you can showcase your hospitality skills and attention to detail! Fine Dining Server: Responsibilities: Provide high-level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure timely and efficient service Maintain a clean and organized dining area, including table setup and break down Uphold the highest standards of food safety and sanitation Qualifications: High school diploma or equivalent. Previous experience in fine dining or upscale restaurants preferred Knowledge of fine dining etiquette and service standards Strong communication and interpersonal skills Ability to work in a fast-paced environment Willingness to learn and adapt to new challenges Busser / Server Assistant: Responsibilities: Assist servers in setting up and clearing tables in a fine dining environment Refill water glasses and assist in delivering food and beverages to guests Maintain cleanliness and organization in the dining area and back of house Provide support to servers and kitchen staff as needed Collaborate with the team to ensure smooth and efficient service Uphold the highest standards of food safety and sanitation Qualifications: No previous experience required; training will be provided Enthusiasm for providing excellent customer service Ability to work efficiently in a team environment Attention to detail and a proactive attitude Willingness to learn and grow in the hospitality industry Perks: Competitive pay and opportunities for advancement Comprehensive training program Positive and supportive work environment Chance to work with a talented and dedicated team Apply now and embark on a journey of adventure! The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Come Work With Us & Set Sail on a New Adventure! City Cruises is seeking talented individuals to join our team in our City Cruises Washington DC - Front of House Operation. Join us for an open house and dive into the exciting world of hospitality on the water! Event Info: Date: Thursday, March 28th, 2024 Time: 11:00 AM - 4:00 PM Address: 580 Water St SW Washington DC, 20024 Positions Available: Fine Dining Servers & Bussers/Server Assistant Are you passionate about providing exceptional dining experiences? Join our front of house team and be part of an casual, elegant and upscale restaurant environment where you can showcase your hospitality skills and attention to detail! Fine Dining Server: Responsibilities: Provide high-level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure timely and efficient service Maintain a clean and organized dining area, including table setup and break down Uphold the highest standards of food safety and sanitation Qualifications: High school diploma or equivalent. Previous experience in fine dining or upscale restaurants preferred Knowledge of fine dining etiquette and service standards Strong communication and interpersonal skills Ability to work in a fast-paced environment Willingness to learn and adapt to new challenges Busser / Server Assistant: Responsibilities: Assist servers in setting up and clearing tables in a fine dining environment Refill water glasses and assist in delivering food and beverages to guests Maintain cleanliness and organization in the dining area and back of house Provide support to servers and kitchen staff as needed Collaborate with the team to ensure smooth and efficient service Uphold the highest standards of food safety and sanitation Qualifications: No previous experience required; training will be provided Enthusiasm for providing excellent customer service Ability to work efficiently in a team environment Attention to detail and a proactive attitude Willingness to learn and grow in the hospitality industry Perks: Competitive pay and opportunities for advancement Comprehensive training program Positive and supportive work environment Chance to work with a talented and dedicated team Apply now and embark on a journey of adventure! The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Mar 20, 2024
Full time
Come Work With Us & Set Sail on a New Adventure! City Cruises is seeking talented individuals to join our team in our City Cruises Washington DC - Front of House Operation. Join us for an open house and dive into the exciting world of hospitality on the water! Event Info: Date: Thursday, March 28th, 2024 Time: 11:00 AM - 4:00 PM Address: 580 Water St SW Washington DC, 20024 Positions Available: Fine Dining Servers & Bussers/Server Assistant Are you passionate about providing exceptional dining experiences? Join our front of house team and be part of an casual, elegant and upscale restaurant environment where you can showcase your hospitality skills and attention to detail! Fine Dining Server: Responsibilities: Provide high-level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure timely and efficient service Maintain a clean and organized dining area, including table setup and break down Uphold the highest standards of food safety and sanitation Qualifications: High school diploma or equivalent. Previous experience in fine dining or upscale restaurants preferred Knowledge of fine dining etiquette and service standards Strong communication and interpersonal skills Ability to work in a fast-paced environment Willingness to learn and adapt to new challenges Busser / Server Assistant: Responsibilities: Assist servers in setting up and clearing tables in a fine dining environment Refill water glasses and assist in delivering food and beverages to guests Maintain cleanliness and organization in the dining area and back of house Provide support to servers and kitchen staff as needed Collaborate with the team to ensure smooth and efficient service Uphold the highest standards of food safety and sanitation Qualifications: No previous experience required; training will be provided Enthusiasm for providing excellent customer service Ability to work efficiently in a team environment Attention to detail and a proactive attitude Willingness to learn and grow in the hospitality industry Perks: Competitive pay and opportunities for advancement Comprehensive training program Positive and supportive work environment Chance to work with a talented and dedicated team Apply now and embark on a journey of adventure! The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 09, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Located just 5 mi from the Ronald Reagan Washington National Airport, this hotel has a modern gym and several dining options. Each room has a tea/coffee maker. This Washington, DC hotel is 1.1 mi from the White House and within a 2.5 mi radius of the Newseum and the International Spy Museum. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan