Sales Manager

  • HRI Hospitality
  • 1555 Elm Street, Dallas, TX, USA
  • Sep 18, 2023
Full time Sales and Marketing

Job Description

Hilton Garden Inn Downtown Dallas is looking for an experienced, goal-setting hotel sales professional to join our team! If you know how to manage accounts and understand catering this is the role for you!


A Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


  • Conduct weekly sales calls to existing accounts as well as uncover new business in all market segments.
  • Travel to conduct outside sales calls and promote the company/hotel.
  • Set up outside sales appointments, site inspections, sales blitz’s, and other means of securing business.
  • Generate leads through various methods and solicit new business from existing customer base. Document all activity in Delphi FDC.
  • Develop marketing strategies by analyzing historical, current, and future hotel/market trends and create selling strategies to capture the maximum amount of revenue.
  • Participate in management meetings to discuss budget forecast and rate. Assist in the development of the annual budget.
  • Partner with operations departments to ensure full participation in servicing accounts and ensuring the highest level of customer satisfaction.
  • Sign room block and catering contract up to specified company limit.
  • Responsible for obtaining all detailed information for BEO’s and resumes.
  • Responsible for negotiating contracts and the implementation and set ups as required
  • Maintain accurate & detailed sales records, database, and reports to provide history, ensure future & current quality of service and to enhance prospects in Delphi FDC. Ensure all pertinent aspects of solicitation and closings are captured.
  • Attend all mandatory department and hotel meetings.
  • Complete all required HRI/Brand training within the time frame allotted. 
  • Watch for safety hazards and report them immediately to your supervisor/manager.
  • Act in accordance with fire, health, and safety regulations and follow the correct procedures as required.
  • Support environmental commitments by acquiring the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
  • Participate in the “Manager on Duty” program.
  • Perform other duties as directed, developed, or assigned. 


  • Four-year college degree or equivalent work experience. 
  • Minimum 2-3 years sales experience in a hotel/resort required.
  • Excellent verbal and written communication skills including leading and participating in formal presentations. 
  • Ability to be innovative and use creative thinking to problem solve.
  • Effective negotiation skills as well as the ability to cultivate leads, build relationships, and close the deal. 
  • Strong organizational skills and detail oriented, with the ability to handle multiple tasks in a fast-paced environment. 
  • Strong computer skills, including Microsoft Word, Excel & PowerPoint, Delphi FDC experience strongly preferred.
  • Ability to exercise discretion and maintain confidential information. 
  • Strong attention to detail and excellent time management skills. 
  • Ability to demonstrate high energy, and strong enthusiasm for high quality of customer service
  • Ability to meet strict deadlines and communicate effectively in the event of any delays.  
  • Ability to implement trace systems to track projects/work. 
  • Ability to work as part of a team.
  • Ability to travel out of town.
  • Maintain high standards of personal appearance & grooming and regular attendance in compliance with company standards. 

HRI is an EOE M/F/D/V