Miette is renowned for beautiful, delicate cakes and pastries. We are committed to making baked goods in small batches with the world's most premium ingredients - many of which come from local, family-owned farms and mills.
We are looking to add a full-time and full-time Retail Associate for our Jack London Square in Oakland location.
Qualifications and Requirements:
* Previous customer and/or food service industry experience with consistent work history and excellent references.
* ServeSafe or equivalent certification is preferred but not required.
* Experience as a cashier, stocking, and a good grasp of FIFO rotation a plus
* Ability to work on your feet for a full eight-hour day.
* Ability to remain composed (and smiling!) in a high paced and demanding environment.
* Incredibly strong work ethic, ability to work as a team as well as independently and make decisions without constant supervision. Self driven and motivated.
* Strong organizational skills, an obsessive attention to detail and high standards of cleanliness.
* Knowledge of French and American pastry and interest in the gourmet food scene is a plus.
* Learn our extensive product range and the unique qualities of each pastry; including the quality and source of ingredients, taste and attributes, serving and storage instructions, shelf life etc.
Wow our customers by providing excellent service by going above and beyond their expectations!
* Adhere to a strict cleaning and stocking schedule and assist in the maintenance and cleanliness of the shop.
* Learn Point of Sale System and accurately manage cash control.
* Learn and enforce health-code and company driven standards of product storage, handling and packaging.
* Assist in daily, weekly and monthly administrative duties such as inventory.
* Communicate effectively and proactively with your manager, other departments and other shops
* Opening duties: key holder, decorate and set up product, take morning inventory
* Closing duties: close registers, complete closing forms, clean and stock store so it is ready for the next day
* Other duties and projects will be assigned at the manager's discretion