Additional Information Overnight Shift + AM or PM Shifts Job Number Job Category Food and Beverage & Culinary Location The St. Regis Houston, 1919 Briar Oaks Ln, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 29, 2024
Full time
Additional Information Overnight Shift + AM or PM Shifts Job Number Job Category Food and Beverage & Culinary Location The St. Regis Houston, 1919 Briar Oaks Ln, Houston, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
At California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks! For over 35 years we've built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service. Are you ready to join our team and start your career? The Perks Competitive Compensation Flexible Shifts Full and Part-Time Opportunities Benefits Excellent Training Program Unlimited Career Advancement Opportunities Team Member Dining Discounts Diverse Culture Holiday Closures Epic Service! Do you love working in a dynamic, fun atmosphere? Do you have a passion for food and an adventurous spirit? Do you like to have friends visit and show them your hospitality? If so, then being a Host at CPK may be for you! Our Hosts bring California creativity to every meal by making each guest their top priority. They ensure that each guest has a memorable dining experience by living out the CPK High 5: We love CPK and we want you to notice. We encourage everyone to have fun and be who they (really) are. We always work as a team to better serve our guests. We're obsessed with service details. We sell what's on our menu because we're passionate about our food and drinks. Job Duties Our Hosts are warm, inviting individuals who greets our guests and makes them feel welcome. They inform guests when there is a wait with accurate wait times, while monitoring the wait list. They maintain the highest standard of service, sanitation, and hospitality. Our Hosts work closely with the store management and other employees to create a Team Concept. This is an entry level position. We look forward to meeting you! California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender, or any other legally protected classification. Everyone has a seat at our table. A full job description, including physical demands of the job is available upon request.
Mar 28, 2024
Full time
At California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks! For over 35 years we've built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epic Service. Are you ready to join our team and start your career? The Perks Competitive Compensation Flexible Shifts Full and Part-Time Opportunities Benefits Excellent Training Program Unlimited Career Advancement Opportunities Team Member Dining Discounts Diverse Culture Holiday Closures Epic Service! Do you love working in a dynamic, fun atmosphere? Do you have a passion for food and an adventurous spirit? Do you like to have friends visit and show them your hospitality? If so, then being a Host at CPK may be for you! Our Hosts bring California creativity to every meal by making each guest their top priority. They ensure that each guest has a memorable dining experience by living out the CPK High 5: We love CPK and we want you to notice. We encourage everyone to have fun and be who they (really) are. We always work as a team to better serve our guests. We're obsessed with service details. We sell what's on our menu because we're passionate about our food and drinks. Job Duties Our Hosts are warm, inviting individuals who greets our guests and makes them feel welcome. They inform guests when there is a wait with accurate wait times, while monitoring the wait list. They maintain the highest standard of service, sanitation, and hospitality. Our Hosts work closely with the store management and other employees to create a Team Concept. This is an entry level position. We look forward to meeting you! California Pizza Kitchen is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, national origin, age, gender, or any other legally protected classification. Everyone has a seat at our table. A full job description, including physical demands of the job is available upon request.
Host - Jacksonville Chili's 1225 S Jackson St Jacksonville, TX Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Jacksonville Chili's 1225 S Jackson St Jacksonville, TX Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Host - Sioux City Chili's 110 Nebraska St. Sioux City, IA 51101 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Sioux City Chili's 110 Nebraska St. Sioux City, IA 51101 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Host - Lake Wales Chili's 23535 US Hwy 27 Lake Wales, FL 33859 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Lake Wales Chili's 23535 US Hwy 27 Lake Wales, FL 33859 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Hosts must exude competence and confidence, and leave a memorable, lasting, and positive impression on our patrons. A host must have a friendly personality, and must be knowledgeable, professional and sincere. Maintain superior knowledge of our wine, beer, spirits and menu. Delgado Collective is currently searching for experienced, hard-working hospitality specialists to join our growing restaurant group! We are looking for individuals who are passionate about food and wine. If you are ready to be a part of our foodie family, apply today! We are searching for skilled talent who are hardworking, team players and all about delighting our guests. If you're looking for a great place to develop your skills, we'd like to meet you! Responsibilities: Always exude confidence in yourself and product-Confidence & Competence Maintain a professional, polite and appropriate attitude toward all customers Food service: 1 year (Preferred) English (Preferred) Food Handler Certification TABC Certified US work authorization
Mar 28, 2024
Full time
Hosts must exude competence and confidence, and leave a memorable, lasting, and positive impression on our patrons. A host must have a friendly personality, and must be knowledgeable, professional and sincere. Maintain superior knowledge of our wine, beer, spirits and menu. Delgado Collective is currently searching for experienced, hard-working hospitality specialists to join our growing restaurant group! We are looking for individuals who are passionate about food and wine. If you are ready to be a part of our foodie family, apply today! We are searching for skilled talent who are hardworking, team players and all about delighting our guests. If you're looking for a great place to develop your skills, we'd like to meet you! Responsibilities: Always exude confidence in yourself and product-Confidence & Competence Maintain a professional, polite and appropriate attitude toward all customers Food service: 1 year (Preferred) English (Preferred) Food Handler Certification TABC Certified US work authorization
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 17 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts: $9.45 per hour- plus (tips) tip-out. Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Mar 28, 2024
Full time
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 17 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts: $9.45 per hour- plus (tips) tip-out. Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Host - Hwy 40 Chili's 4383 E. National Road Richmond, IN Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Hwy 40 Chili's 4383 E. National Road Richmond, IN Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 18 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts start at minimum wage per hour, plus (tips) tip-out. - Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Mar 28, 2024
Full time
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 18 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts start at minimum wage per hour, plus (tips) tip-out. - Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 18 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts start at minimum wage per hour, plus (tips) tip-out. - Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Mar 28, 2024
Full time
Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness. As an Applebee's Host, you will greet our guest at the door with a warm welcome and a smile. You will assist in maintaining the overall guest flow of the restaurant, you will work hard, but have a great time doing it! You must be at least 18 years old, be able to effectively communicate with others, and committed to making an impact. We offer Daily Pay , flexible work schedules, healthcare benefits, meal discounts, and a great career path. Daily Pay not available in California The health, safety and well-being of our employees is our top priority. Compensation: Applebee's Hosts start at minimum wage per hour, plus (tips) tip-out. - Physical Standards: Must have ability to remain stationary exert well-paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift. For a copy of Flynn Group's Workplace Privacy Notice, please visit Flynn Applebee's is an equal opportunity employer
Host - Venice Chili's 4289 S Tamiami Trail Venice, FL Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Venice Chili's 4289 S Tamiami Trail Venice, FL Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Host - Port Charlotte Chili's 1471 Tamiami Port Charlotte, FL 33948 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Port Charlotte Chili's 1471 Tamiami Port Charlotte, FL 33948 Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Host - Kilgore Chili's 1212 US Hwy 259 N Kilgore, TX Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
Mar 28, 2024
Full time
Host - Kilgore Chili's 1212 US Hwy 259 N Kilgore, TX Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great team atmosphere and culture Responsibilities Give a warm welcome to every Guest Manage the wait list Communicate Guest concerns to the Manager when appropriate Answer telephone within three rings and direct calls Help fellow Team Members when appropriate About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Friendly, warm, and caring attitude that's always ready to greet with a smile Thinks and acts quickly in a fast-paced, high-volume environment Able to work in a standing position for long periods of time Able to safely lift and easily maneuver trays of food when necessary No experience necessary
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Helping Hands Team Lead for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Helping Hands Team Lead checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. Summary of Essential Functions and Responsibilities Supervise operations of Helping Hand Team; prepare work schedules, training outlines, team lead reports, and process payroll on a weekly basis. Communicate regularly and effectively with key areas of service to ensure effective use of Helping Hands. Develop schedule including training, team meetings and park support within budget. Complete and issue host Performance Evaluations. Includes collecting input from teams. Support the operations of Dollywood Splash Country, Dollywood Cabins, DreamMore Resort, and Dollywood Parks by working in a variety of roles that best help daily staffing needs. This includes fulfilling the duties and descriptions of jobs including but not limited to, Attractions, House and Grounds, Merchandise, Admissions, Amusements, and Food Service. Ensure each host is properly trained and ensure required paperwork is filed in a timely manner, following up with each host as needed Staffing of Helping Hands team to include interviewing and hiring of hosts. Ensure proper flow of communication among all leadership levels regarding significant dates, events, meetings, etc. Continually inspect and audit area and divisional policies and procedures. Attend all required Training Classes/Guest Service Seminars and meetings. Comply with Safety and Security directives, policies and procedures to ensure host/guest safety at all times. Management reserves the right to change and/or add to these duties at any time. Educational and Experience Required Must be at least 18 years of age. Must a high school diploma or equivalent. Must have a valid driver's license with proof of auto liability insurance. Submit and pass a pre-employment drug screening and background check. At least 6 months of supervisory experience, training others in a positive yet constructive manner. Basic Computer Skills required; experience with park operating systems such as Omni/Pronto/Micros or other equivalent systems, preferred. Knowledge, Skills, and Abilities Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined. Must be able to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information. Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must be willing to constantly improve. Must have professional appearance with good personal hygiene. Must promote and support a "team" work environment by cooperating and helping co-workers. Must adapt to changes easily. Must tolerate a fast-paced, hectic environment. Must show appreciation to others. Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. Willing to work in any assigned area of our properties and perform other functions as assigned. Must be able to remain attentive and alert. The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Mar 28, 2024
Full time
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Helping Hands Team Lead for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Helping Hands Team Lead checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. Summary of Essential Functions and Responsibilities Supervise operations of Helping Hand Team; prepare work schedules, training outlines, team lead reports, and process payroll on a weekly basis. Communicate regularly and effectively with key areas of service to ensure effective use of Helping Hands. Develop schedule including training, team meetings and park support within budget. Complete and issue host Performance Evaluations. Includes collecting input from teams. Support the operations of Dollywood Splash Country, Dollywood Cabins, DreamMore Resort, and Dollywood Parks by working in a variety of roles that best help daily staffing needs. This includes fulfilling the duties and descriptions of jobs including but not limited to, Attractions, House and Grounds, Merchandise, Admissions, Amusements, and Food Service. Ensure each host is properly trained and ensure required paperwork is filed in a timely manner, following up with each host as needed Staffing of Helping Hands team to include interviewing and hiring of hosts. Ensure proper flow of communication among all leadership levels regarding significant dates, events, meetings, etc. Continually inspect and audit area and divisional policies and procedures. Attend all required Training Classes/Guest Service Seminars and meetings. Comply with Safety and Security directives, policies and procedures to ensure host/guest safety at all times. Management reserves the right to change and/or add to these duties at any time. Educational and Experience Required Must be at least 18 years of age. Must a high school diploma or equivalent. Must have a valid driver's license with proof of auto liability insurance. Submit and pass a pre-employment drug screening and background check. At least 6 months of supervisory experience, training others in a positive yet constructive manner. Basic Computer Skills required; experience with park operating systems such as Omni/Pronto/Micros or other equivalent systems, preferred. Knowledge, Skills, and Abilities Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work. Must be self-motivated and disciplined. Must be able to prioritize and complete work assignments on a timely basis. Must maintain strict confidentiality and judgment regarding privileged information. Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. Must be willing to constantly improve. Must have professional appearance with good personal hygiene. Must promote and support a "team" work environment by cooperating and helping co-workers. Must adapt to changes easily. Must tolerate a fast-paced, hectic environment. Must show appreciation to others. Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. Willing to work in any assigned area of our properties and perform other functions as assigned. Must be able to remain attentive and alert. The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host - IGaming. The VIP Executive Host - iGaming acts as the primary growth engine for Caesars online casino VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. This person will be able to speak the language of a gambler, understand the industry, and be passionate about their business. Functioning in many different systems, a great Host must wear many hats to deliver white glove service including assistance with the app, payments, Caesars Rewards, booking trips to our over 40 properties throughout the country and offering money-can't-buy VIP experiences at major events and at our Caesars properties. This role is ideal for someone who wants to earn uncapped incentives and knows how to put in the extra effort to do so. What You Will Do: Sales Manages all aspects of a guest's account in all states for iGaming, and Sports Betting where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes. Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events and special promotions, as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with colleagues. Communication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and gaming technologies High level of energy, enthusiasm, and passion for improving the player experience and relentless in the pursuit of results. Knowledge of iGaming required. Excellent communication, time management, and organization skills are required. Able to overcome resistance to change and influence people. Must be able to obtain gaming license in all jurisdictions Caesars casinos operate in. Physical Requirements: Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc. Must be able to work in moderate to loud noise conditions. Must be able to make telephone calls for extended periods (minimum 60+ calls/day). Must be able to lift up to 15 pounds. Must be able to tolerate areas containing secondhand smoke. Must be able to work for long periods of time, under fluorescent lighting. Must be able to work at a desk, for most of the day, in a seated position. Must be able to spend most of the day working off computer monitors and operating a keyboard. Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances. Must be able to travel as needed. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Mar 28, 2024
Full time
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host - IGaming. The VIP Executive Host - iGaming acts as the primary growth engine for Caesars online casino VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. This person will be able to speak the language of a gambler, understand the industry, and be passionate about their business. Functioning in many different systems, a great Host must wear many hats to deliver white glove service including assistance with the app, payments, Caesars Rewards, booking trips to our over 40 properties throughout the country and offering money-can't-buy VIP experiences at major events and at our Caesars properties. This role is ideal for someone who wants to earn uncapped incentives and knows how to put in the extra effort to do so. What You Will Do: Sales Manages all aspects of a guest's account in all states for iGaming, and Sports Betting where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes. Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events and special promotions, as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with colleagues. Communication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and gaming technologies High level of energy, enthusiasm, and passion for improving the player experience and relentless in the pursuit of results. Knowledge of iGaming required. Excellent communication, time management, and organization skills are required. Able to overcome resistance to change and influence people. Must be able to obtain gaming license in all jurisdictions Caesars casinos operate in. Physical Requirements: Must have manual dexterity and coordination to operate office equipment including, but not limited to computers, telephone/headset, etc. Must be able to work in moderate to loud noise conditions. Must be able to make telephone calls for extended periods (minimum 60+ calls/day). Must be able to lift up to 15 pounds. Must be able to tolerate areas containing secondhand smoke. Must be able to work for long periods of time, under fluorescent lighting. Must be able to work at a desk, for most of the day, in a seated position. Must be able to spend most of the day working off computer monitors and operating a keyboard. Although most of the position will be spent seated at a desk, there will be occasions where candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances. Must be able to travel as needed. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Disney's Hilton Head Island Resort,Disney Vacation Club
Hilton Head Island, South Carolina
At Disney's Hilton Head Island Resort, our part-time Housekeeping Hosts/Hostesses do so much more than keep guests' rooms impeccably clean; They draw upon their natural friendliness and authentic warmth to make the famed Disney magic come alive. Our Housekeeping team goes the extra mile in ways big and small, from leaving hand-written notes thanking guests for coming, to knowing guest names in advance so everyone can be greeted like an old friend. The result? Our guests get the "home-away-from-home" experience, and that's the Disney difference. We are seeking individuals who are available to work on three full days including one weekend day. The new starting rate is $21.50 Responsibilities : Our Housekeeping Hosts/Hostesses are thoroughly trained to use the most effective, efficient techniques and our specially selected eco-friendly cleaning supplies. Since our guests often turn to Housekeepers when they have questions, Housekeepers are also trained to interact, assist with directions and answer questions about the resort. Housekeeping team responsibilities include, but are not limited to: Overall cleaning of guest rooms Stripping and making beds, vacuuming, dusting Bathroom scouring/sanitation Replenishing items such as linens, amenities and various supplies Trash disposal Cleaning appliances and washing dishes Carpet inspection and spot cleaning You may be required to push large, heavy carts and to lift items such as mattresses and/or bedsprings weighing up to 30 pounds Interact with guests on a daily basis, respond in a timely, friendly manner to their requests, and assist whenever possible with directions and general resort information Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years of age Heavy lifting and working with chemicals are required This is a part-time position. We are seeking individuals who are available to work on Friday, Saturday and Sunday, or at least two of those days You will also be required to be fully available on national/state holidays. Preferred Qualifications: It would be helpful if you also had: Ability to speak a language other than English One (1) year of previous Housekeeping experience Full availability for three (3) days per week, including nights, weekends, and holidays Additional Information : Benefits: Our hourly part-time cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools • Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complementary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Mar 26, 2024
Full time
At Disney's Hilton Head Island Resort, our part-time Housekeeping Hosts/Hostesses do so much more than keep guests' rooms impeccably clean; They draw upon their natural friendliness and authentic warmth to make the famed Disney magic come alive. Our Housekeeping team goes the extra mile in ways big and small, from leaving hand-written notes thanking guests for coming, to knowing guest names in advance so everyone can be greeted like an old friend. The result? Our guests get the "home-away-from-home" experience, and that's the Disney difference. We are seeking individuals who are available to work on three full days including one weekend day. The new starting rate is $21.50 Responsibilities : Our Housekeeping Hosts/Hostesses are thoroughly trained to use the most effective, efficient techniques and our specially selected eco-friendly cleaning supplies. Since our guests often turn to Housekeepers when they have questions, Housekeepers are also trained to interact, assist with directions and answer questions about the resort. Housekeeping team responsibilities include, but are not limited to: Overall cleaning of guest rooms Stripping and making beds, vacuuming, dusting Bathroom scouring/sanitation Replenishing items such as linens, amenities and various supplies Trash disposal Cleaning appliances and washing dishes Carpet inspection and spot cleaning You may be required to push large, heavy carts and to lift items such as mattresses and/or bedsprings weighing up to 30 pounds Interact with guests on a daily basis, respond in a timely, friendly manner to their requests, and assist whenever possible with directions and general resort information Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years of age Heavy lifting and working with chemicals are required This is a part-time position. We are seeking individuals who are available to work on Friday, Saturday and Sunday, or at least two of those days You will also be required to be fully available on national/state holidays. Preferred Qualifications: It would be helpful if you also had: Ability to speak a language other than English One (1) year of previous Housekeeping experience Full availability for three (3) days per week, including nights, weekends, and holidays Additional Information : Benefits: Our hourly part-time cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools • Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complementary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Assure cleanliness of guest floor corridors, atrium, lobby, public restrooms, stairwells, public vending areas and stocking the hotel "Market" (gift shop) and assist night audit in order to maintain high standards of quality and service. Compensation: $18.50 an hour Responsibilities and Duties: Remove room service food trays from the corridors. Maintain the cleanliness of public space (atrium, lobby, public restrooms, vending areas, corridors and stairwells. Fold linens and towels. Relieve night audit for breaks. Delivery of amenities to guests as requested. Stock "The Market" with food, beverage and sundry items. Conduct nightly security walks inside and outside the hotel and deliver amenities to guests. AM walk of the parking lot to remove trash (as daylight permits). Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. Other duties as assigned such as assisting night audit with phones or guest interaction as requested Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions. Ability to learn and apply hazardous chemical training standards during new hire introductory period. Basic ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security; for example, product safety labels and emergency instructions. Other Expectations: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. All employees must maintain a neat, clean and well-groomed appearance (specific standards available). Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. Complies with health and safety rules, regulations and procedures to maintain a safe environment. Spire Hospitality participates in E-Verify
Mar 25, 2024
Full time
Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Assure cleanliness of guest floor corridors, atrium, lobby, public restrooms, stairwells, public vending areas and stocking the hotel "Market" (gift shop) and assist night audit in order to maintain high standards of quality and service. Compensation: $18.50 an hour Responsibilities and Duties: Remove room service food trays from the corridors. Maintain the cleanliness of public space (atrium, lobby, public restrooms, vending areas, corridors and stairwells. Fold linens and towels. Relieve night audit for breaks. Delivery of amenities to guests as requested. Stock "The Market" with food, beverage and sundry items. Conduct nightly security walks inside and outside the hotel and deliver amenities to guests. AM walk of the parking lot to remove trash (as daylight permits). Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. Other duties as assigned such as assisting night audit with phones or guest interaction as requested Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions. Ability to learn and apply hazardous chemical training standards during new hire introductory period. Basic ability to comprehend the English language sufficient to understand and communicate information for reasons such as safety and security; for example, product safety labels and emergency instructions. Other Expectations: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. All employees must maintain a neat, clean and well-groomed appearance (specific standards available). Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. Complies with health and safety rules, regulations and procedures to maintain a safe environment. Spire Hospitality participates in E-Verify
Hello Betty, an establishment with serious food and drinks, a not-so-serious attitude, and a positive vibes only culture is HIRING! Hello Betty is looking for a (seasonal/temporary) Barback to join the team! Located in downtown Oceanside inside the SpringHill Suites by Marriott, Hello Betty honors the fun, hip and local community. We pride ourselves on our keen attention to detail and constant disruption to the market. In partnership with the SpringHill Suites Oceanside, we always provide unrivaled hosts to guests from all reaches. At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. $16.00 Per hour - This position is eligible for tips
Mar 24, 2024
Full time
Hello Betty, an establishment with serious food and drinks, a not-so-serious attitude, and a positive vibes only culture is HIRING! Hello Betty is looking for a (seasonal/temporary) Barback to join the team! Located in downtown Oceanside inside the SpringHill Suites by Marriott, Hello Betty honors the fun, hip and local community. We pride ourselves on our keen attention to detail and constant disruption to the market. In partnership with the SpringHill Suites Oceanside, we always provide unrivaled hosts to guests from all reaches. At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. $16.00 Per hour - This position is eligible for tips
Sage Hospitality Resources, LLP
Oceanside, California
Why us? Hello Betty, an establishment with serious food and drinks, a not-so-serious attitude, and a positive vibes only culture is HIRING! Hello Betty is looking for a (seasonal/temporary) Barback to join the team! Located in downtown Oceanside inside the SpringHill Suites by Marriott, Hello Betty honors the fun, hip and local community. We pride ourselves on our keen attention to detail and constant disruption to the market. In partnership with the SpringHill Suites Oceanside, we always provide unrivaled hosts to guests from all reaches.At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. $16.00 Per hour - This position is eligible for tips ID: 1 Position Type: Regular Part-Time Property : Springhill Suites Oceanside Outlet: Hello Betty Oceanside Category: Restaurant Operations Min: USD $16.00/Hr. Max: USD $16.00/Hr. Tipped Position: Yes Address : 110 N Myers St City : Oceanside State : California EOE Protected Veterans/Disability
Mar 24, 2024
Full time
Why us? Hello Betty, an establishment with serious food and drinks, a not-so-serious attitude, and a positive vibes only culture is HIRING! Hello Betty is looking for a (seasonal/temporary) Barback to join the team! Located in downtown Oceanside inside the SpringHill Suites by Marriott, Hello Betty honors the fun, hip and local community. We pride ourselves on our keen attention to detail and constant disruption to the market. In partnership with the SpringHill Suites Oceanside, we always provide unrivaled hosts to guests from all reaches.At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. Job Overview Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests. Responsibilities Ensure that all bar areas are set up properly for lounge opening. Maintain the bar and lounge areas in a neat and orderly condition at all times. Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc. Replenish ice as needed/requested. Ensure all bartenders have sufficient supplies throughout shift. Assist bartenders and cocktail servers as outlined on activity schedule or as required. Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand. Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time. Qualifications Education/Formal Training None Experience Cleaning and stocking experienced preferred. Knowledge/Skills Must have minimal hearing. Must have good vision. Must be able to see items and area to stock, clean and use proper supplies. Must have good speech skills. Must have good literacy and comprehension to identify proper stock items and record usage. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repeated bending, pushing, pulling and lifting -up to 35 lbs. required. Ability to identify proper supplies. Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas. Ability to mop and sweep, lift items above head to stock and bend to pick up items. Continuous standing, in order to stock and clean bar and lounge areas. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift Benefits Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. $16.00 Per hour - This position is eligible for tips ID: 1 Position Type: Regular Part-Time Property : Springhill Suites Oceanside Outlet: Hello Betty Oceanside Category: Restaurant Operations Min: USD $16.00/Hr. Max: USD $16.00/Hr. Tipped Position: Yes Address : 110 N Myers St City : Oceanside State : California EOE Protected Veterans/Disability
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986
Mar 24, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position starting at $40k annually + benefits. Depending on Experience. Located in Taos, NM. Working out of our El Monte Sagrado Resort & Spa. Position Purpose: The Guest Experience Manager and their team helps sets the tone for the Heritage experience as the main points of contact for duration of a guests stay. The Guest Experience Managers are expected to be professional consistent and energetic when they welcome the guests stay at a Heritage property. Our Guest Experience Manager and team will articulate the story, inspiration, behind the experience of Heritage, while prioritizing and being mindful of the guests needs. The Guest Experience Manager is an essential support to the Front of House team in creating unforgettable experiences for guests. Supervisory Responsibilities: Lead Guest Experience Hosts, Guest Experience Hosts, Bellman, Valet, and in house PBX Essential Duties and Functions/Responsibilities/Tasks: Work under dotted line direction of property General Manager and Corporate Director of Guest Experience, while reporting directly to either the Director of Rooms or Director of Operations depending on hotel. Maintain high level of positive and professional approach with employees, coworkers, and guests. Set goals for performance that coincide with Heritage's plans and vision. This position is responsible for being the first point of contact in guest service recovery for the property. Review occupancy and event levels at property and schedule department employees accordingly and within budget. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Perform interview, hire, disciplinary, and termination actions when necessary for team members. Control all guestroom allocations, ensuring that reservations are accurately recorded and monitored to ensure optimum occupancy and revenue is achieved. Provide highly knowledgeable and innovative community minded recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Monitor blocks and additional blocking as needed, i.e. special requests, suites, etc. Maintain an efficient system of communication between the Front Office and all other departments, with particular regard to guest's arrivals and departures. Manage all aspects (including challenges) of our reservations system. Resourcefully solve any issues that arise and seize control of any problematic situation. Interact with guests and on a frequent basis to obtain feedback of their experiences on property; utilizes guest feedback to recognize excellent front of house service performance and improve service delivery. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. further providing room upgrades and amenities when applicable. Other duties as assigned consistent with the functions of this position as needed at the property. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report, house accounts, and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, house accounts, comps, etc. Operate all aspects of the Front Office computer system, including, report generation and analysis. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all credit policies. Review daily Front Office work and activity reports generated by Night Audit. Maintain an organized filing system with documentation of purchases, vouchering, schedules, forecasts, reports, checklists and tracking logs. HC1 Requirements: Proven leadership experience in a hotel setting required, with a passion to provide exemplary guest service. 2-3 years or equivalent combination of education and experience; high volume guest-interfacing hospitality experience a must. Must be highly knowledgeable and openly willing to be creative in curating an experience for the guest in the hotel and city for which this position is listed. This requires expertise on local dining, entertainment, events and attractions in the area of the hotel and the greater city area. Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal and written communication and ability to multitask while maintaining poise. Strong knowledge of hospitality software and MS Office required. Ability and willingness to work flexible long hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. High school diploma or equivalent experience/training required; some college preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI8185dbd6fbf8-4986