Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Mar 25, 2024
Full time
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Mar 24, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Salary - $9/HR plus tips City Cruises is seeking a Server for our Operation in Philadelphia, PA. About the Opportunity: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. please note this is not a contract/live aboard position About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT service System. Greet guests and serve food and beverages in a timely fashion. Accurately take orders and enter them into the point of sale system . Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases. Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards . Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High School Diploma or equivalent. One (1) year experience in high volume restaurant preferred. Energetic and enthusiastic personality essential. Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation - actively looking for ways to help others. Basic computer skills are required. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Will be required to be available for work on all major holidays. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Mar 23, 2024
Full time
Salary - $9/HR plus tips City Cruises is seeking a Server for our Operation in Philadelphia, PA. About the Opportunity: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. please note this is not a contract/live aboard position About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT service System. Greet guests and serve food and beverages in a timely fashion. Accurately take orders and enter them into the point of sale system . Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases. Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards . Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High School Diploma or equivalent. One (1) year experience in high volume restaurant preferred. Energetic and enthusiastic personality essential. Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation - actively looking for ways to help others. Basic computer skills are required. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Will be required to be available for work on all major holidays. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary - $9/HR plus tips City Cruises is seeking a Server for our Operation in Philadelphia, PA. About the Opportunity: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. please note this is not a contract/live aboard position About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT service System. Greet guests and serve food and beverages in a timely fashion. Accurately take orders and enter them into the point of sale system . Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases. Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards . Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High School Diploma or equivalent. One (1) year experience in high volume restaurant preferred. Energetic and enthusiastic personality essential. Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation - actively looking for ways to help others. Basic computer skills are required. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Will be required to be available for work on all major holidays. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Mar 23, 2024
Full time
Salary - $9/HR plus tips City Cruises is seeking a Server for our Operation in Philadelphia, PA. About the Opportunity: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. please note this is not a contract/live aboard position About You: This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT service System. Greet guests and serve food and beverages in a timely fashion. Accurately take orders and enter them into the point of sale system . Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases. Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards . Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High School Diploma or equivalent. One (1) year experience in high volume restaurant preferred. Energetic and enthusiastic personality essential. Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation - actively looking for ways to help others. Basic computer skills are required. Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs. Will be required to be available for work on all major holidays. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Información disponible en español a continuación. The Rooftop Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 23, 2024
Full time
Información disponible en español a continuación. The Rooftop Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Role We are excited to announce the opening of a new Cantina-themed Bar and Restaurant, Arriba Abajo, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents. Seasonal Pool Servers are responsible for submitting and presenting guest food and beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through engaging in casual conversation and providing excellent customer service. Please note that this is a seasonal position from mid-April to mid-October. Dates may vary depending on business levels and weather. The Hotels When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box. The Benefits & Perks We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more! A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time.
Mar 17, 2024
Full time
The Role We are excited to announce the opening of a new Cantina-themed Bar and Restaurant, Arriba Abajo, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents. Seasonal Pool Servers are responsible for submitting and presenting guest food and beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through engaging in casual conversation and providing excellent customer service. Please note that this is a seasonal position from mid-April to mid-October. Dates may vary depending on business levels and weather. The Hotels When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box. The Benefits & Perks We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more! A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time.
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION: The Pool Server Assistant is responsible for the overall guest dining experience within the pool outlet to include but not limited to retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Preparing specific food items, table side. Assist with collecting payments. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the pool. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Residents. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Complete opening side duties as assigned: Check quality and amount of all restaurant stock and supplies using checklist. Fold napkins. Requisition all necessary supplies and transport from storeroom to restaurant. Set tables according to service standards. Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards. Ensure a sufficient supply of all silverware, glassware and chinaware for service. Prepare some cold food items (including cereals, fruits parfaits, nuts) Check cleanliness and condition of assigned station and service areas; rectify any deficiencies. Set up side station with supplies and equipment. Set up and check all equipment needed for table side service (including burner, carving trolley) Follow up on special arrangements to ensure compliance with such. Communicate any meal requirements and special requests to the servers and kitchen. Set up and check all equipment needed for table side service (including burner, carving trolley) Prepare all Table Side dishes and drinks. Check storage areas for proper supplies, organization, and cleanliness. Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards. Open and serve wine/champagne bottles in accordance with departmental standards. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Complete closing side duties: Properly store all reusable goods. Breakdown all goods as specified in departmental standards. Clean all equipment as assigned in the side duties. Restock items for next service. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. All other duties as required. JOB REQUIREMENTS Health & Safety & Risk Management Be aware of and comply with safe working practices applicable to your place of work. This will include your awareness of any specific hazards at your workplace. The wearing of appropriate clothing provided by or recommended by the Company will be obligatory. Report any defects in the building, plant or equipment according to hotel procedure. Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures. Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety. Maintain a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. Other Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained. Model the company's culture, vision, mission, and core values at all times. While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates. As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours. Ability to work a flexible schedule to include days, nights, weekends and holidays as needed. Required Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders; Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions; Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions; Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools. Work Management Ability to manage multiple tasks Can meet deadlines Thinks globally Creates work environment that: Energizes, motivates and supports employees. Foster a climate of open communication, trust and respect. Encourages team behavior. Effectively communicates with all levels. Is culturally aware and sensitive. Qualifications High School Diploma or an equivalent combination of education and work-related experience. Minimum 21 years of age to serve alcoholic beverages. California Responsible Beverage Service (RBS) Certificate & California Food Handler Card, preferred. Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $18.54 and $21.22/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley . click apply for full job details
Mar 14, 2024
Full time
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION: The Pool Server Assistant is responsible for the overall guest dining experience within the pool outlet to include but not limited to retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Preparing specific food items, table side. Assist with collecting payments. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the pool. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Residents. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Complete opening side duties as assigned: Check quality and amount of all restaurant stock and supplies using checklist. Fold napkins. Requisition all necessary supplies and transport from storeroom to restaurant. Set tables according to service standards. Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards. Ensure a sufficient supply of all silverware, glassware and chinaware for service. Prepare some cold food items (including cereals, fruits parfaits, nuts) Check cleanliness and condition of assigned station and service areas; rectify any deficiencies. Set up side station with supplies and equipment. Set up and check all equipment needed for table side service (including burner, carving trolley) Follow up on special arrangements to ensure compliance with such. Communicate any meal requirements and special requests to the servers and kitchen. Set up and check all equipment needed for table side service (including burner, carving trolley) Prepare all Table Side dishes and drinks. Check storage areas for proper supplies, organization, and cleanliness. Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards. Open and serve wine/champagne bottles in accordance with departmental standards. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Complete closing side duties: Properly store all reusable goods. Breakdown all goods as specified in departmental standards. Clean all equipment as assigned in the side duties. Restock items for next service. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. All other duties as required. JOB REQUIREMENTS Health & Safety & Risk Management Be aware of and comply with safe working practices applicable to your place of work. This will include your awareness of any specific hazards at your workplace. The wearing of appropriate clothing provided by or recommended by the Company will be obligatory. Report any defects in the building, plant or equipment according to hotel procedure. Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures. Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety. Maintain a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated. Other Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained. Model the company's culture, vision, mission, and core values at all times. While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates. As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours. Ability to work a flexible schedule to include days, nights, weekends and holidays as needed. Required Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Knowledge Ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow through; ability to be a clear thinker, remain calm and resolve problems using good judgment; ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders; Ability to maintain good coordination; ability to transport cases of received goods to the workstation; ability to work an 8-12 hour shift in hot, noisy and sometimes close conditions; Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met Ability to differentiate dates; ability to operate, clean and maintain all equipment required in job functions; Ability to comprehend and follow recipes; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. Kitchen Environment- constantly exposed to heat, high cold, slippery surfaces and appliances such as stove, oven, dishwasher, cooking top, as well as cleaning tools. Work Management Ability to manage multiple tasks Can meet deadlines Thinks globally Creates work environment that: Energizes, motivates and supports employees. Foster a climate of open communication, trust and respect. Encourages team behavior. Effectively communicates with all levels. Is culturally aware and sensitive. Qualifications High School Diploma or an equivalent combination of education and work-related experience. Minimum 21 years of age to serve alcoholic beverages. California Responsible Beverage Service (RBS) Certificate & California Food Handler Card, preferred. Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $18.54 and $21.22/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley . click apply for full job details
Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools that offer child-friendly zones. This resort features a restaurant and full-service spa, as well as an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away. Each contemporary guest room at Laguna Cliffs Marriott Resort provides a flat-screen TV and a Bluetooh compatible Tivoli radio. Guest rooms include a coffee machine and plush robes. Ocean view rooms are available. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan USD $16.00/Hr. USD $16.00/Hr. USD $19.20/Hr.
Mar 13, 2024
Full time
Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Perched atop the cliffs of Dana Point overlooking the Pacific Ocean, Laguna Cliffs Resort & Spa features 2 year-round heated swimming pools that offer child-friendly zones. This resort features a restaurant and full-service spa, as well as an indoor/outdoor lounge. Beach and harbor access is just 1,500 feet away. Each contemporary guest room at Laguna Cliffs Marriott Resort provides a flat-screen TV and a Bluetooh compatible Tivoli radio. Guest rooms include a coffee machine and plush robes. Ocean view rooms are available. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan USD $16.00/Hr. USD $16.00/Hr. USD $19.20/Hr.