Server Lead - In Room Dining / Room Service

  • Fairmont Hotel
  • Sonoma, CA 95476, USA
  • Jun 14, 2019
Full time Servers

Job Description

United States-Sonoma-The Fairmont Sonoma Mission Inn & SpaEmployee Status: Regular Server Lead - In Room Dining / Room ServicePM19 Our guests are always at home at Fairmont Hotels & Resorts - and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.Hotel Overview: Fairmont Sonoma Mission Inn & Spa is the ultimate elegant oasis, blessed by natural mineral hot springs in the Sonoma Valley. An idyllic, world famous wine growing region abundant with local products, our resort is designed to exude the California Wine Country experience.Summary of Server Lead - In Room Dining / Room Service Responsibilities: Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of all beverage lists
Deliver food and beverage in a timely and accurate manner
Pick up orders efficiently from the kitchen
Check outgoing orders for quality and accuracy of set up
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

Qualifications:Server Lead - In Room Dining / Room Service Qualifications:

Previous Food & Beverage service experience required
Previous Point of Sale System experience preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Server Lead - In Room Dining / Room Service Position(include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Applicant must be able to provide proof that they are legally able to work in the United States.APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D PI
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