Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Apr 15, 2024
Full time
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Apr 15, 2024
Full time
Overview Servers - solid pay with room to grow! North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Make all of our guests feel comfortable and let them know you are there to take care of them Know regular guests by name; know their preferences and needs Make recommendations you genuinely feel that your guests will enjoy Take food and beverage orders and enter into the POS system Keep the dining spaces clean and presentable Communicate regularly with your tables and anticipate their needs Go above and beyond guests expectations; respond promptly and courteously to their requests Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: A person who loves authentic Italian food and has the ability to create a warm and welcoming environment. You should have at least 2 years of experience in a high volume restaurant. You have excellent English communication skills and the desire to work as a part of a team. You also will be comfortable standing for long periods of time and able to lift up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
Overview North Italia is coming soon to The Bowl at Ballantyne! Applications are now open. Apply today - Interviews begin in just a few weeks for our May Grand Opening! Back Servers / Bussers - earn up to $800 per week North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
Apr 15, 2024
Full time
Overview North Italia is coming soon to The Bowl at Ballantyne! Applications are now open. Apply today - Interviews begin in just a few weeks for our May Grand Opening! Back Servers / Bussers - earn up to $800 per week North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
Overview North Italia is coming soon to The Bowl at Ballantyne! Applications are now open. Apply today - Interviews begin in just a few weeks for our May Grand Opening! Back Servers / Bussers - earn up to $800 per week North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
Apr 15, 2024
Full time
Overview North Italia is coming soon to The Bowl at Ballantyne! Applications are now open. Apply today - Interviews begin in just a few weeks for our May Grand Opening! Back Servers / Bussers - earn up to $800 per week North Italia is offering: Flexible scheduling Hospitality training Health benefits including medical, dental and vision (after 25 hours/week average) Paid time off (after 25 hours/week average) Discounted shift meals 35% discount for your party when dining in as a guest Career growth opportunities Handmade With Love From Scratch Daily Whether you're looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We're also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant-it's a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there's a place for you here. Responsibilities Here's what you'll do: Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guests Communicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they need Thank guests as they are leaving Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant Qualifications You need to be: Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the Company Why us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of.
JOB SUMMARY:To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved. ESSENTIAL JOB FUNCTIONS: Showroom Hosts to ensure the customer transaction and attendance is to the Caesars Entertainment top tier satisfaction and that all show queues are correctly executed Upon arrival, make sure that the theater is in presentable condition prior to opening doors - refer to Daily Inspection Checklist. Attend pre-shift meeting with Showroom Supervisor, as scheduled prior to opening doors. Attendance is mandatory. Be in assigned area by designated time, on radio and earpiece, ready to work. Work directly with Showroom Supervisor to ensure that all policies and procedures are correctly executed Work directly with Box Office to ensure VIP & VVIP guests are handled appropriately, seating reconfigurations are known and managed, Exhibit sound judgement when making decisions that affect the flow of the customers in and out of the venues Ability and willingness to work any assignment. (Assignments include, but not limited to, checking patrons' cameras or any recording devices, setup and strike of chairs, tables, entrance stanchions, sign holders, taking and/or scanning tickets, handing out programs, escorting patrons to seats assist patrons' special needs, such as helping those with wheelchairs, coordinating backstage tours, etc.) Understand and perform duties of assignment. Monitor physical surroundings in assigned area prior to and throughout show for safety, cleanliness and functionality; notify the Showroom Supervisor of concerns. Respond quickly and courteously to patrons' needs, questions, comments, or concerns with answers and/or action. At end of show/event, walk through assigned area retrieving lost items, etc. and turn them in to Security. Submit assigned reports as directed QUALIFICATIONS: Enjoy working with public. Ability to provide quality customer service. Ability to solve problems quickly and courteously. Excellent communication and problem-solving skills, including ability to maintain composure under stress. Part time, flexible shifts, available to work nights and weekends, including holidays. Prior customer service experience preferred. Experience in a theater/show/event setting is highly desired. Understand and adhere to established policies and procedures. Actively assist with established Front of House emergency procedures. Familiar with location and operation of emergency exits and equipment. Assist House Manager with procedures for injuries, medical problems, etc. Assist patrons with ADA / special needs. Ability to provide accurate knowledge to patrons regarding venue logistics (i.e. location of ticket office, restrooms, concessions, information about the show/event, general building history, etc.) Ability to write show reports Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of flashlight. Ability to repeatedly climb stairs - up and down - to provide effective staff coverage in all areas of venues, as needed. Ability to lift 75 lbs. items such as stanchions, boxes, chairs, tables etc. Ability to stand/walk for long periods, sometimes for the entire duration of the show/event. Education: High School graduate or equivalent. Experience: Prior military, police, or security background is a plus, but not required for this position. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Personal Characteristics / Attributes: Friendly, outgoing personality a must. Neat, Professional appearance Ability to handle situations quickly, efficiently, and safely. Must be at least 21 years of age. Must have excellent written and verbal skills. Strenuous duties include substantial amount of standing, walking, bending and lifting. Must be able to comply with all physical and mental requirements. Must be able to work in a loud and dark environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved. ESSENTIAL JOB FUNCTIONS: Showroom Hosts to ensure the customer transaction and attendance is to the Caesars Entertainment top tier satisfaction and that all show queues are correctly executed Upon arrival, make sure that the theater is in presentable condition prior to opening doors - refer to Daily Inspection Checklist. Attend pre-shift meeting with Showroom Supervisor, as scheduled prior to opening doors. Attendance is mandatory. Be in assigned area by designated time, on radio and earpiece, ready to work. Work directly with Showroom Supervisor to ensure that all policies and procedures are correctly executed Work directly with Box Office to ensure VIP & VVIP guests are handled appropriately, seating reconfigurations are known and managed, Exhibit sound judgement when making decisions that affect the flow of the customers in and out of the venues Ability and willingness to work any assignment. (Assignments include, but not limited to, checking patrons' cameras or any recording devices, setup and strike of chairs, tables, entrance stanchions, sign holders, taking and/or scanning tickets, handing out programs, escorting patrons to seats assist patrons' special needs, such as helping those with wheelchairs, coordinating backstage tours, etc.) Understand and perform duties of assignment. Monitor physical surroundings in assigned area prior to and throughout show for safety, cleanliness and functionality; notify the Showroom Supervisor of concerns. Respond quickly and courteously to patrons' needs, questions, comments, or concerns with answers and/or action. At end of show/event, walk through assigned area retrieving lost items, etc. and turn them in to Security. Submit assigned reports as directed QUALIFICATIONS: Enjoy working with public. Ability to provide quality customer service. Ability to solve problems quickly and courteously. Excellent communication and problem-solving skills, including ability to maintain composure under stress. Part time, flexible shifts, available to work nights and weekends, including holidays. Prior customer service experience preferred. Experience in a theater/show/event setting is highly desired. Understand and adhere to established policies and procedures. Actively assist with established Front of House emergency procedures. Familiar with location and operation of emergency exits and equipment. Assist House Manager with procedures for injuries, medical problems, etc. Assist patrons with ADA / special needs. Ability to provide accurate knowledge to patrons regarding venue logistics (i.e. location of ticket office, restrooms, concessions, information about the show/event, general building history, etc.) Ability to write show reports Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of flashlight. Ability to repeatedly climb stairs - up and down - to provide effective staff coverage in all areas of venues, as needed. Ability to lift 75 lbs. items such as stanchions, boxes, chairs, tables etc. Ability to stand/walk for long periods, sometimes for the entire duration of the show/event. Education: High School graduate or equivalent. Experience: Prior military, police, or security background is a plus, but not required for this position. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Personal Characteristics / Attributes: Friendly, outgoing personality a must. Neat, Professional appearance Ability to handle situations quickly, efficiently, and safely. Must be at least 21 years of age. Must have excellent written and verbal skills. Strenuous duties include substantial amount of standing, walking, bending and lifting. Must be able to comply with all physical and mental requirements. Must be able to work in a loud and dark environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Apr 19, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Enhance guest interaction and support the Stir Concert Cove events, Mid-America Center Events, Whiskey Roadhouse Events and other special event and promotional programs as needed. Duties and number of Special Event Agent positions will be determined for each event and a sign up sheet distributed. Uniform requirements will vary and will be defined and communicated for each event depending on location (outdoor, indoor), position, duties and season. Acknowledge, greet and converse in English with guests. Dress in appropriate uniform as defined for each event/venue, occasionally, a costume may be used and will be communicated with the event sign up information. Answer guest questions and direct their requests to the appropriate individuals. Hosts receptions, events and other promotional activities as needed.Qualifications: Must possess excellent customer service and communication skills and enjoy working with the public. Must have a good speaking voice and the ability to improvise and be a quick thinker. Must be able to get along with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance, and meet all requirements of company/property appearance standards. Must be able to work independently and with little supervision. Must be able to maneuver throughout event, casino and hotel areas. Must be able to sit, stand, bend, crouch, stoop, kneel, crawl, twist and balance when performing in front of or interacting with guests. Must have the manual dexterity to manipulate props or presenting customers with gifts/prizes. Must be able to lift up to 20 pounds. Must be able to respond to visual and aural cues. Must be able to read, write, speak and understand English. Able to tolerate second-hand smoke, noise, bright lights, and varying temperatures Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Apr 14, 2024
Full time
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Enhance guest interaction and support the Stir Concert Cove events, Mid-America Center Events, Whiskey Roadhouse Events and other special event and promotional programs as needed. Duties and number of Special Event Agent positions will be determined for each event and a sign up sheet distributed. Uniform requirements will vary and will be defined and communicated for each event depending on location (outdoor, indoor), position, duties and season. Acknowledge, greet and converse in English with guests. Dress in appropriate uniform as defined for each event/venue, occasionally, a costume may be used and will be communicated with the event sign up information. Answer guest questions and direct their requests to the appropriate individuals. Hosts receptions, events and other promotional activities as needed.Qualifications: Must possess excellent customer service and communication skills and enjoy working with the public. Must have a good speaking voice and the ability to improvise and be a quick thinker. Must be able to get along with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance, and meet all requirements of company/property appearance standards. Must be able to work independently and with little supervision. Must be able to maneuver throughout event, casino and hotel areas. Must be able to sit, stand, bend, crouch, stoop, kneel, crawl, twist and balance when performing in front of or interacting with guests. Must have the manual dexterity to manipulate props or presenting customers with gifts/prizes. Must be able to lift up to 20 pounds. Must be able to respond to visual and aural cues. Must be able to read, write, speak and understand English. Able to tolerate second-hand smoke, noise, bright lights, and varying temperatures Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.