Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
Mar 27, 2024
Full time
Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
TPC Toronto at Osprey Valley
Caledon, Ontario (ON)
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Salary: $55,000.00-$65,000.00 per month Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
Mar 20, 2024
Full time
ASSISTANT FOOD & BEVERAGE MANAGER - CALEDON (ALTON), ON We are currently hiring individuals to join our Food and Beverage team in the position of Assistant Food and Beverage Manager for our 2024 season. The Assistant Food and Beverage Manager supports the Food and Beverage Manager in overseeing the daily operations of the food and beverage department. This role involves managing staff, ensuring high-quality service, and optimizing the overall guest experience. The Assistant Food and Beverage Manager works closely with various departments to maintain standards, implement policies, and achieve financial goals. Responsibilities for this position will include: Ensure exceptional customer service is provided in all food and beverage areas. Respond promptly to guest inquiries, concerns, and feedback. Monitor service quality and implement improvements as needed. Supervise, train, and motivate food and beverage staff. Schedule and manage employee shifts, ensuring adequate coverage. Conduct performance evaluations and provide constructive feedback. Address and resolve employee issues or conflicts. Provide ongoing training to staff on service standards and procedures. Foster a culture of continuous improvement and professional development. Assist in the development and implementation of operational policies and procedures. Monitor and maintain high levels of food and beverage quality and presentation. Collaborate with the kitchen and bar teams to ensure efficient workflow. Oversee inventory management, ordering, and stock control. Coordinate and supervise events, banquets, and special functions. Collaborate with event planners and clients to ensure successful execution. Ensure proper staffing levels for events. Ensure compliance with health and safety regulations and standards. Implement and enforce sanitation and hygiene protocols. Conduct regular inspections to maintain a safe and clean environment. Attend weekly F&B management meetings to discuss upcoming events, sales, successes and struggles in the department. Discuss how to communicate these items with staff Implement incentives to motivate staff to sell certain menu items, features and special events Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a supervisory or managerial role within the food and beverage industry. Strong leadership and communication skills. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and make sound decisions under pressure. Excellent organizational and problem-solving skills. Proficient in using computerized systems for ordering, inventory, and financial tracking. An ability to understand and use a Point of Sale (POS) system. Strong verbal communication and interpersonal skills, with the ability to interact with guests and all levels of management Proven time management skills with the ability to multi-task and apply critical thinking to assist in Food and Beverage operations. Must be able to lift up to 25 pounds on occasion and work in a fast-paced environment. Smart Serve Certificate required. Ability to work a varied schedule that may include evenings, weekends and holidays. Expected Start Date: April/May 2024 Job Type: Full-time and Part-time positions available Only candidates invited for an interview will be contacted. _TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process. _ Please visit our website or on LinkedIn to learn more about TPC Toronto at Osprey Valley. Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Salary: $55,000.00-$65,000.00 per month Benefits: Company events Discounted or free food On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Morning shift Weekends as needed Supplemental pay types: Tips Ability to commute/relocate: Caledon, ON: reliably commute or plan to relocate before starting work (required) Experience: supervisory: 2 years (required) Licence/Certification: Smart Serve, SIR or equivalent (required) Work Location: In person Expected start date: 2024-05-01
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Mar 19, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 13, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
Mar 07, 2024
Full time
Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
General Information Position: Shift Leader 71923 Business Unit: Restaurant Brand: Burger King City: Winnfield Restaurant Department: Shift Leader Restaurant Number: 13207 Post Reference: , State: LA Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance
Mar 27, 2024
Full time
General Information Position: Shift Leader 71923 Business Unit: Restaurant Brand: Burger King City: Winnfield Restaurant Department: Shift Leader Restaurant Number: 13207 Post Reference: , State: LA Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance
Team Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. Equal Opportunity Employer Additional Description :
Mar 27, 2024
Full time
Team Manager Want to work in a place where you feel welcome and you know you belong? Looking for a supportive workplace that prioritizes safety and has your back? Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. Get ready to rise. Our Team Managers make every shift shine. As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and team members have a great experience. Our Team Managers ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As a Team Manager at Panera, you are asked to: Model Panera warmth and excellence for your team, customers, and potential Panera employees. Ensure extraordinary guest experiences. Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health. Lead, manage, and develop your team members. This opportunity is for you if: You are warm, inclusive, trustworthy, and able to develop people. You like the hustle and bustle of the hospitality industry. You want to lead a fun, energized team that works hard and laughs often. You can work flexible hours, including nights and weekends. You want to grow your career and/or pursue an Assistant General Manager position. You meet these requirements: Proven ability to direct, motivate, coach, and develop others in a fast-paced environment (1+ year(s) of restaurant management experience preferred) ServSafe certification (or able to pass) At least 18 years of age Able to pass a background check Your rise starts here. At Panera, we're committed to helping you grow your career. We provide Team Leader Development training, career path support that can lead you toward an Assistant General Manager or General Manager position, advancement opportunities at our bakery-cafes around the country, and ongoing leadership and development training. Panera Perks: Competitive Pay-Plus quarterly bonus program Deep Discounts-Get 65% off Panera food-plus discounts at other retailers and services. Paid Time Off-Full-time team members get paid vacation and holidays (for team members who work 30 or more hours a week on average). Benefits-Medical, dental, vision, and life insurance available-plus 401k with company match. Around here, we work fast and smart while we spread some good, keep it real, and reach for more-together. Does that sound like your kind of team? Join us. Equal Opportunity Employer Additional Description :
"Charismatic and Engaging Unicorn / AGM " If you're a Charismatic Engaging Unicorn, have an appetite for building relationships, possess extensive beverage knowledge & understand upscale steps of service, if you enjoy working in an artistic yet casual atmosphere, then The Wicked Loon on Lake Winnipesaukee is the ideal place for you. We live for the handmade, super chilled and magnificent cocktails, stay true to the brew, and honor the vine. We believe in sourcing only the finest ingredients, always fresh, skillfully prepared, artfully presented with careful layers of flavor. The Wicked Loon is a waterfront restaurant that is adjoined to LocalTopia, the two newest up and coming restaurants on the lake. The Wicked Loon will boast year-round craveable breakfast, lunch and seafood fare, handmade cocktails, and an epic vibe. LocalTopia is a create your own bowl inspired new hangout catering to the locals and tourists alike. Are you ready and wanting to leave your mark on the world? There is nothing like starting something fresh and new. If you are up for the task of rising to the highest standards of beverage and culinary excellence and willing to train, coach and execute, consider joining our team! What do I have to do? Be an engaging leader. Show off your hospitality skills. Take pride in everything that you do. Be able to recruit great talent and keep them. Enjoy opening new restaurants- Experience here is a plus. Teach others the ways of creating magnificent food. Train, re-train, and inspire the staff to do it right every time. Motivate the team to prepare artistic - flavorful - fresh - coastal food with a sense of urgency while consistently maintaining a high level of excellence. By all means, have some fun! Engage the guests. Keep the HOT food hot! and the cold food cold! Practice HACCP during all food preparations and all day long. We've got to make money for the honey! Control the cost, labor, ordering, portions, and KEEP it FRESH! Prepare food as close to the time consumed as humanly possible. Don't stress out! Leave that to the first responders. Remember it's just food. Don't get mad at your chicken! Be Sherlock Holmes when receiving the goods through the back door. Inspect everything for freshness and quality. Then make sure you receive exactly what you paid for. Plan your day so that everyone knows exactly what to prepare. We prefer to keep it fresh for our guests. "Production List" Keep the heart of the house clean and organized No stinky employees! Personal hygiene is a must. Clean and sanitary in all areas. Follow the recipes! A teaspoon is not in the palm of your hand. Act like the owner. Be a role model and educate your team in every aspect of the business. Be a champion of your managers & staff, constantly develop each and every member to learn and accomplish more. No threatening to chop off any body parts while disciplining any team member. Let's just talk to them. (: Pre-shift Meetings are a must. Since we are fresh we have to discuss our freshness everyday. Proper stocking and food rotation keeps us fresh! P & L knowledge, ability to perform monthly inventories, budgets, and labor projections. Keep it staffed! Keep your staff happy, trained, and informed. Monitor the window during business hours. Pay special attention during low volume hours. Ensure ticket times are appropriate. Check invoices daily, approve and stamp. Be responsible for ordering all products daily. Communicate with potential brides, wedding and event planners for private functions. Have the know-how to pull off a major event with the same passion and commitment that is demonstrated every day within the four walls. Be a champion of the people, share knowledge and promote learning. Work in expo window if needed during periods of customer overloads. Marketing is critical, use of the social media platforms is a must. Enjoy being active in the local community, brainstorming for new attractions for locals (celebrity chefs, live music, trivia) Understand the basics, scheduling, receiving, customer feedback, open communication, regular meetings, teach backs, inventory, line checks, thru-put, orientation meetings, sanitation. Be Happy Qualifications: Bachelor of Science degree in Business, Arts or Hospitality preferred. Minimum 5 years of experience in an upscale environment with experience in a culinary leadership role preferred. Must have held no more than 2 restaurant management jobs in the last 4 years. Ability to communicate clearly with managers, kitchen/ dining room employees, and guests. Safe Food Handling Certification. Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions. Have some fun and a sense of humor. Proven track record developing people. Solid P&L and budget knowledge. Extensive wine knowledge. Develop good training materials. POS Knowledge. Willingness to confront others to do better. Appearance (well groomed). In short, we are looking for a "Charismatic Unicorn" that can also double as a Assistant General Manager. Expect plenty of help to get you started and plenty of autonomy when you are ready to fly!
Mar 20, 2024
Full time
"Charismatic and Engaging Unicorn / AGM " If you're a Charismatic Engaging Unicorn, have an appetite for building relationships, possess extensive beverage knowledge & understand upscale steps of service, if you enjoy working in an artistic yet casual atmosphere, then The Wicked Loon on Lake Winnipesaukee is the ideal place for you. We live for the handmade, super chilled and magnificent cocktails, stay true to the brew, and honor the vine. We believe in sourcing only the finest ingredients, always fresh, skillfully prepared, artfully presented with careful layers of flavor. The Wicked Loon is a waterfront restaurant that is adjoined to LocalTopia, the two newest up and coming restaurants on the lake. The Wicked Loon will boast year-round craveable breakfast, lunch and seafood fare, handmade cocktails, and an epic vibe. LocalTopia is a create your own bowl inspired new hangout catering to the locals and tourists alike. Are you ready and wanting to leave your mark on the world? There is nothing like starting something fresh and new. If you are up for the task of rising to the highest standards of beverage and culinary excellence and willing to train, coach and execute, consider joining our team! What do I have to do? Be an engaging leader. Show off your hospitality skills. Take pride in everything that you do. Be able to recruit great talent and keep them. Enjoy opening new restaurants- Experience here is a plus. Teach others the ways of creating magnificent food. Train, re-train, and inspire the staff to do it right every time. Motivate the team to prepare artistic - flavorful - fresh - coastal food with a sense of urgency while consistently maintaining a high level of excellence. By all means, have some fun! Engage the guests. Keep the HOT food hot! and the cold food cold! Practice HACCP during all food preparations and all day long. We've got to make money for the honey! Control the cost, labor, ordering, portions, and KEEP it FRESH! Prepare food as close to the time consumed as humanly possible. Don't stress out! Leave that to the first responders. Remember it's just food. Don't get mad at your chicken! Be Sherlock Holmes when receiving the goods through the back door. Inspect everything for freshness and quality. Then make sure you receive exactly what you paid for. Plan your day so that everyone knows exactly what to prepare. We prefer to keep it fresh for our guests. "Production List" Keep the heart of the house clean and organized No stinky employees! Personal hygiene is a must. Clean and sanitary in all areas. Follow the recipes! A teaspoon is not in the palm of your hand. Act like the owner. Be a role model and educate your team in every aspect of the business. Be a champion of your managers & staff, constantly develop each and every member to learn and accomplish more. No threatening to chop off any body parts while disciplining any team member. Let's just talk to them. (: Pre-shift Meetings are a must. Since we are fresh we have to discuss our freshness everyday. Proper stocking and food rotation keeps us fresh! P & L knowledge, ability to perform monthly inventories, budgets, and labor projections. Keep it staffed! Keep your staff happy, trained, and informed. Monitor the window during business hours. Pay special attention during low volume hours. Ensure ticket times are appropriate. Check invoices daily, approve and stamp. Be responsible for ordering all products daily. Communicate with potential brides, wedding and event planners for private functions. Have the know-how to pull off a major event with the same passion and commitment that is demonstrated every day within the four walls. Be a champion of the people, share knowledge and promote learning. Work in expo window if needed during periods of customer overloads. Marketing is critical, use of the social media platforms is a must. Enjoy being active in the local community, brainstorming for new attractions for locals (celebrity chefs, live music, trivia) Understand the basics, scheduling, receiving, customer feedback, open communication, regular meetings, teach backs, inventory, line checks, thru-put, orientation meetings, sanitation. Be Happy Qualifications: Bachelor of Science degree in Business, Arts or Hospitality preferred. Minimum 5 years of experience in an upscale environment with experience in a culinary leadership role preferred. Must have held no more than 2 restaurant management jobs in the last 4 years. Ability to communicate clearly with managers, kitchen/ dining room employees, and guests. Safe Food Handling Certification. Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions. Have some fun and a sense of humor. Proven track record developing people. Solid P&L and budget knowledge. Extensive wine knowledge. Develop good training materials. POS Knowledge. Willingness to confront others to do better. Appearance (well groomed). In short, we are looking for a "Charismatic Unicorn" that can also double as a Assistant General Manager. Expect plenty of help to get you started and plenty of autonomy when you are ready to fly!
General Information Position: Shift Leader 10800 Business Unit: Restaurant Brand: Burger King City: Livingston Restaurant Department: Shift Leader Restaurant Number: 10800 Post Reference: , State: AL Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance
Mar 18, 2024
Full time
General Information Position: Shift Leader 10800 Business Unit: Restaurant Brand: Burger King City: Livingston Restaurant Department: Shift Leader Restaurant Number: 10800 Post Reference: , State: AL Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
Mar 14, 2024
Full time
Restaurant Shift Leader SUMMARY OF POSITION: The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant's business plan. The Shift Leader ensures all Team Members are performing their job responsibilities and meeting all expectations in all areas of their job description. ESSENTIAL DUTIES: • Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner. • Effectively "paths" the restaurant to monitor all aspects of the restaurant's operation to anticipate problems; takes initiative to correct problem areas immediately. • Consistently enforces and maintains all quality, service and cleanliness standards. • Monitors and maintains proper staffing levels and labor costs. • Create a friendly atmosphere for Team Members and Guests. • Effectively train and provide direction and supervision for Team Members. • Support efforts to maximize sales and profits and minimize controllable costs. • Effectively plan, organize and implement all operational routines and activities during your shift. • Maintain a cooperative, harmonious working relationship with management and fellow Team Members. • Performing other tasks as directed by management. • Ensuring all sanitation, safety and security policies and procedures are observed and enforced. • Ensure personal appearance meets company standard and displays professionalism at all times. • Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all. REQUIREMENTS: • Stand for long periods of time. • Work around high temperatures. • Work around others in close quarters. • Able to lift 50 pounds comfortably. • Work with various cleaning products. • Must be a minimum of 18 years old emancipated minor with documentation. • Must be willing to work flexible hours, including opening and closing shifts. • Must have reliable transportation and method of communication with restaurant (i.e. phone or email). KNOWLEDGE, SKILLS AND ABILITY: • Excellent communication, interpersonal and leadership skills • Ability to maintain the respect of your team. • Guest driven focus. • Ability to effectively make decisions under pressure, while delegating tasks appropriately. • Excellent organizational and prioritization skills. • Ability to work with others as a team. • Ability to meet performance standards. • Ability to take initiative and solve problems. WHAT MORE COULD YOU ASK FOR? • Competitive Wages • Medical Insurance • Team Member Referral Bonus Program • Team Member Discount Programs, with Financing Options • Free Meal per Shift and 50% discount for Immediate Family Members • Paid Time Off • Tuition Reimbursement Capstone Restaurant Group - A place where People, Hospitality & Integrity are Valued People are what drives our organization; without great people, we will not succeed. We will not get to the top, the Capstone, without our people achieving new heights! Hospitality is providing a welcoming feeling to our guests. It's warm, it's friendly, it's a sincere appreciation that the guest has chosen our restaurant! Integrity is critical for all of our Team Members. We must be honest, we must be sincere, we must be consistent and fair. We must operate by doing the right thing! We are always searching for talented Team Members, at all levels, that are interested in growing with us and are excited to provide our guests great hospitality, acting with integrity every visit, every experience! When you join the Capstone Restaurant Group, you will be given the tools to not only succeed on the job, but we will work with you to develop your skills to take advantage of the many promotion opportunities that we offer in all of our markets. We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, and you are passionate about people, hospitality and integrity, we want to talk to you! To learn more about Capstone Restaurant Group, go to . To learn more about the Hardee's and Carl's Jr. Franchise, go to or . Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job. Capstone Restaurant Group is an equal opportunity employer. I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl's Jr. Restaurants LLC and Hardee's Restaurants LLC and, if I am hired, Capstone Restaurant Group will be my employer, not Carl's Jr. Restaurants or Hardee's Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of its affiliates.
General Information Position: Shift Leader 26114 Business Unit: Restaurant Brand: Burger King City: Columbia Restaurant Department: Shift Leader Restaurant Number: 26114 Post Reference: , State: MS Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance
Mar 11, 2024
Full time
General Information Position: Shift Leader 26114 Business Unit: Restaurant Brand: Burger King City: Columbia Restaurant Department: Shift Leader Restaurant Number: 26114 Post Reference: , State: MS Description and Requirements Position Description: We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Position Duties: • Ensure your team provides outstanding service & satisfied guests • Train & coach the team • Utilize GPS Hospitality Systems to run a great restaurant every shift, every day • Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations • Provide coaching and feedback to the team • Supervise in accordance with GPS values, traits and behaviors • Demonstrate strong problem-solving skills • Follow and enforce all cash policies; address and document any policy violations • Any / all other duties as assigned by the Restaurant General Manager (RGM) Position Requirements: • 0-2 year of supervisory experience in a restaurant or retail setting • High School Diploma or GED preferred • Excellent customer service skills • Must be able to perform under pressure in a high-volume setting About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with • Regular performance reviews • Health & Life Benefits • HSA programs • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at . Ability to perform the following motions • Bending • Squatting • Twisting • Pulling • Reaching Must be ServSafe certified or capable of obtaining certification Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb ladders for general maintenance