JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 28, 2024
Full time
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
Mar 27, 2024
Full time
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly. ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 22, 2024
Full time
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly. ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Arbor Acres United Methodist Retirement Community Inc
Winston Salem, North Carolina
Job Details Job Location Arbor Acres Winston Salem - Winston Salem, NC Position Type Full Time Salary Range $13.75 - $14.10 Hourly Job Shift Various Shifts Available Job Category Restaurant - Food Service Description Position Description The Dining Artist - Server, possesses the necessary skills and abilities to serve food and beverages during resident meal periods and attend to all service needs for the dining venues, resident neighborhoods, special events, and catering services, paying close attention to achieving a high level of quality in relation to thoughtful, attentive, beautifully presented and well executed service. The Dining Artist - Server, provides various service functions and duties including table-side, counter-top/register, and phone/internet orders for dining rooms, resident neighborhoods, special events, and catering services, while serving food and beverages in a friendly, professional and efficient manner to residents, visitors, and staff. Job Relationships Reports to the Dining Arts Supervisors, working closely with the Dining Arts Lead Servers. Dining Server Duties and Responsibilities Learn, practice, and mentors fellow Artists in the 5 core competencies central to OTF training. Only the Finest Assure resident satisfaction in all dining venues, providing communication to residents in a timely and comprehensive manner. Accurately record and share information with residents, guests and staff before, during, and after meal service periods. Specifically learning daily specials, soups, catering events and any other relevant information for the day and days coming. Accurately record all orders/selections before entering information into POS software and/or communicating with Kitchen Staff. Proactively be of service to residents, anticipating needs and offering to assist residents (i.e. Would you like lemon for your water/tea, May I bring Ketchup for your French Fries? Assist with food and beverage items for residents and/or situations that require assistance (i.e. ladling soup, preparing salads, beverages, desserts, etc.) Maintain food and beverage preparations, duties and responsibilities working closely with Dining and Kitchen management (i.e. portioning desserts, brewing coffee/tea, maintain frozen yogurt machine, portioning sauces/sides and various other food and beverage preparation responsibilities as deemed necessary). Set-up, maintain, and break-down all areas in dining venues, service stations, and some kitchen areas paying close attention to sanitation, safety, organization and general cleanliness. Performs duties and/or tasks that may be assigned as needed by Dining Arts Managers, Supervisors, and/or Lead Servers. Must be able to work overtime, holidays, and weekends as assigned. Actively participate during in-service education programs, on-the-job training, and orientation of new service personnel. Adhere to all sanitation and food handling protocols. Must understand, demonstrate and monitor compliance regulations of federal, state, and local governing authorities, adhering to all procedures and guidelines. Maintain all Dining Arts department protocols and procedures. Maintain proper personal appearance and hygiene according to established guidelines. Maintain confidentiality of all sensitive information to ensure resident and employee rights are protected and HIPPA guideline are followed. Report all hazardous conditions, equipment repair needs, facility maintenance needs and all other facility/equipment related needs. Report all accidents and workplace incidents. Maintain a high level of customer service and quality throughout all dining venues. Attend Dining Arts department and other Arbor Acres meetings as deemed necessary. Assist with interviews, orientation and training programs for newly hired Dining Arts employees as deemed necessary and/or assigned. Must continually strive to improve communication inside and outside of the Dining Arts department, demonstrating effective reading, writing, speaking and non-verbal communicative skills. Must be detail oriented and be able to perform duties with great accuracy. Must be able to interface with people at all levels and with residents in a positive and professional manner. Must possess the ability to work harmoniously with other personnel. Must practice and excel at properly greeting all residents and guests. Encouraged to learn the mission statement of Arbor Acres:Through excellence, innovation, caring and beauty, Arbor Acres cultivates community, comfort, and well-being for senior adults. Full understanding and effective application of the following: Sanitation, food-borne illness and cross-contamination prevention policies and procedures. Proper usage of cleaning chemicals and other hazardous materials (SDS). Honoring resident and employee rights. Department policies and procedures. Training in CPR/AED and Heimlich maneuver. Staff assignments. Scheduling. Assist with all catering and special events. Check catering board daily. Dining Server Typical Physical Demands Must be able to successfully complete the WorkSTEPS Functional Testing program. This program assists in determining whether applicants/employees are able to safely perform essential job functions. Ability to squat, kneel, bend, stoop, reach (above the shoulders) and lift most of the day. Ability to stand and walk for extended periods of time and move hands and arms in any direction. Must be able to tolerate a noisy, hot, humid environment, as well as cold temperatures from refrigerators and freezers. Must be able to lift 40 lbs and push food carts weighing more than 100 lbs. Exposure to detergents & chemicals used in cleaning. Work beyond duty hours, on weekends, and in other positions temporarily, when necessary. Senses of sight, hearing, touch and smell required. Dining Server Key Knowledge, Skills, and Abilities Must familiarize oneself with all menu offerings, ingredients, and pricing. Must be able to calmly handle frequent interruptions. Work habits must include regular attendance, punctually, teamwork, initiative, willingness to learn, dependability, and promptness. Must function independently, have flexibility, personal integrity, and the ability to work effortlessly with residents and personnel. Ability to perform simple math functions and use a 10-key calculator. Must be detail oriented and be able to perform duties with great accuracy. Must be able to work overtime, holidays, and weekends as assigned. Must be able to interface with people at all levels and with residents in a positive and professional manner. Must possess the ability to work harmoniously with other personnel. Must maintain the care of equipment, appearance of the dining areas, and minimize the waste of supplies. Strong verbal communication skills. The ability to read, write, understand, and speak fluently and correctly in the English language. Ability to embody and uphold the corporate personality and culture of Arbor Acres with its emphasis on warmth, caring, generation of community, enthusiasm, achievement of excellence, and joy. Bilingual is a plus, but not required. Minimum Education High School Diploma or equivalent preferred, but not required. Minimum Experience Knowledge of restaurant/foodservice ordering and POS systems. One year of server/foodservice experience. License and/or Certification ServSafe certified. (Must be able to obtain within six months of employment.) ServSafe Alcohol certified. (Must be able to obtain within six months of employment.) The above job description is not intended as an all-inclusive list of essential functions which the individual will be required to perform. The individual may be required to perform additional tasks at the direction of management. Moreover, management reserves the right to change or modify this job description at any time with or without notice.
Mar 04, 2024
Full time
Job Details Job Location Arbor Acres Winston Salem - Winston Salem, NC Position Type Full Time Salary Range $13.75 - $14.10 Hourly Job Shift Various Shifts Available Job Category Restaurant - Food Service Description Position Description The Dining Artist - Server, possesses the necessary skills and abilities to serve food and beverages during resident meal periods and attend to all service needs for the dining venues, resident neighborhoods, special events, and catering services, paying close attention to achieving a high level of quality in relation to thoughtful, attentive, beautifully presented and well executed service. The Dining Artist - Server, provides various service functions and duties including table-side, counter-top/register, and phone/internet orders for dining rooms, resident neighborhoods, special events, and catering services, while serving food and beverages in a friendly, professional and efficient manner to residents, visitors, and staff. Job Relationships Reports to the Dining Arts Supervisors, working closely with the Dining Arts Lead Servers. Dining Server Duties and Responsibilities Learn, practice, and mentors fellow Artists in the 5 core competencies central to OTF training. Only the Finest Assure resident satisfaction in all dining venues, providing communication to residents in a timely and comprehensive manner. Accurately record and share information with residents, guests and staff before, during, and after meal service periods. Specifically learning daily specials, soups, catering events and any other relevant information for the day and days coming. Accurately record all orders/selections before entering information into POS software and/or communicating with Kitchen Staff. Proactively be of service to residents, anticipating needs and offering to assist residents (i.e. Would you like lemon for your water/tea, May I bring Ketchup for your French Fries? Assist with food and beverage items for residents and/or situations that require assistance (i.e. ladling soup, preparing salads, beverages, desserts, etc.) Maintain food and beverage preparations, duties and responsibilities working closely with Dining and Kitchen management (i.e. portioning desserts, brewing coffee/tea, maintain frozen yogurt machine, portioning sauces/sides and various other food and beverage preparation responsibilities as deemed necessary). Set-up, maintain, and break-down all areas in dining venues, service stations, and some kitchen areas paying close attention to sanitation, safety, organization and general cleanliness. Performs duties and/or tasks that may be assigned as needed by Dining Arts Managers, Supervisors, and/or Lead Servers. Must be able to work overtime, holidays, and weekends as assigned. Actively participate during in-service education programs, on-the-job training, and orientation of new service personnel. Adhere to all sanitation and food handling protocols. Must understand, demonstrate and monitor compliance regulations of federal, state, and local governing authorities, adhering to all procedures and guidelines. Maintain all Dining Arts department protocols and procedures. Maintain proper personal appearance and hygiene according to established guidelines. Maintain confidentiality of all sensitive information to ensure resident and employee rights are protected and HIPPA guideline are followed. Report all hazardous conditions, equipment repair needs, facility maintenance needs and all other facility/equipment related needs. Report all accidents and workplace incidents. Maintain a high level of customer service and quality throughout all dining venues. Attend Dining Arts department and other Arbor Acres meetings as deemed necessary. Assist with interviews, orientation and training programs for newly hired Dining Arts employees as deemed necessary and/or assigned. Must continually strive to improve communication inside and outside of the Dining Arts department, demonstrating effective reading, writing, speaking and non-verbal communicative skills. Must be detail oriented and be able to perform duties with great accuracy. Must be able to interface with people at all levels and with residents in a positive and professional manner. Must possess the ability to work harmoniously with other personnel. Must practice and excel at properly greeting all residents and guests. Encouraged to learn the mission statement of Arbor Acres:Through excellence, innovation, caring and beauty, Arbor Acres cultivates community, comfort, and well-being for senior adults. Full understanding and effective application of the following: Sanitation, food-borne illness and cross-contamination prevention policies and procedures. Proper usage of cleaning chemicals and other hazardous materials (SDS). Honoring resident and employee rights. Department policies and procedures. Training in CPR/AED and Heimlich maneuver. Staff assignments. Scheduling. Assist with all catering and special events. Check catering board daily. Dining Server Typical Physical Demands Must be able to successfully complete the WorkSTEPS Functional Testing program. This program assists in determining whether applicants/employees are able to safely perform essential job functions. Ability to squat, kneel, bend, stoop, reach (above the shoulders) and lift most of the day. Ability to stand and walk for extended periods of time and move hands and arms in any direction. Must be able to tolerate a noisy, hot, humid environment, as well as cold temperatures from refrigerators and freezers. Must be able to lift 40 lbs and push food carts weighing more than 100 lbs. Exposure to detergents & chemicals used in cleaning. Work beyond duty hours, on weekends, and in other positions temporarily, when necessary. Senses of sight, hearing, touch and smell required. Dining Server Key Knowledge, Skills, and Abilities Must familiarize oneself with all menu offerings, ingredients, and pricing. Must be able to calmly handle frequent interruptions. Work habits must include regular attendance, punctually, teamwork, initiative, willingness to learn, dependability, and promptness. Must function independently, have flexibility, personal integrity, and the ability to work effortlessly with residents and personnel. Ability to perform simple math functions and use a 10-key calculator. Must be detail oriented and be able to perform duties with great accuracy. Must be able to work overtime, holidays, and weekends as assigned. Must be able to interface with people at all levels and with residents in a positive and professional manner. Must possess the ability to work harmoniously with other personnel. Must maintain the care of equipment, appearance of the dining areas, and minimize the waste of supplies. Strong verbal communication skills. The ability to read, write, understand, and speak fluently and correctly in the English language. Ability to embody and uphold the corporate personality and culture of Arbor Acres with its emphasis on warmth, caring, generation of community, enthusiasm, achievement of excellence, and joy. Bilingual is a plus, but not required. Minimum Education High School Diploma or equivalent preferred, but not required. Minimum Experience Knowledge of restaurant/foodservice ordering and POS systems. One year of server/foodservice experience. License and/or Certification ServSafe certified. (Must be able to obtain within six months of employment.) ServSafe Alcohol certified. (Must be able to obtain within six months of employment.) The above job description is not intended as an all-inclusive list of essential functions which the individual will be required to perform. The individual may be required to perform additional tasks at the direction of management. Moreover, management reserves the right to change or modify this job description at any time with or without notice.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Summary: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10 hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
Mar 28, 2024
Full time
We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages. Job Summary: Providing prompt, courteous beverage refreshment service to guests Providing a great experience for every guest every time through courteous interaction Keeping informed of continually changing promotional beverages, events and services Maintaining integrity of all financial controls and responsibilities. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. Promotes casino events and programs. Provides personalized service and uses guest name. Resolves service problems according to guidelines. Provides fast, friendly, professional beverage service to guests and servers. Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. Slices and pits fruit as required. Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: Ability to work in a team environment and under stress as the volume of business increases. High School Diploma or equivalent preferred. Mathematical ability including the ability to add and subtract - Count money and change correctly. Ability to stand and walk for 8 to 10 hour shifts. Read, write legibly, understand and speak English. Excellent customer service/communication skills. Knows cocktail ingredients and proper mixing and pouring techniques. Must be physically mobile with reasonable accommodation. Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. Able to work in constricting areas. Must be able to respond to visual and oral cues. Must be flexible with schedule; including nights, weekends, and holidays as required. Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
Overview The Busser will engages all Guests in a warm and friendly manner, making a WOW first impression. Responsible for assisting the front of the house Food & Beverage team in exceeding the guest's exectations by maintaining a professional dining atmosphere. Assists in maintaining the overall Guest flow of the restaurant. To perform duties including, but not limited to, bussing tables, cleaning work stations, maintaining dining room sanitation and other duties as assigned. Maintains regular and consistent attendance and punctuality. Responsibilities Ensure that all trash has been removed from the seats, tables and floor space underneath and around the restaurant area. Maintains clean and organized work and dining areas, including windows, floors. Engages the Guest in a timely and controlled manner. Accommodates any special needs, (i.e., boosters, highchairs, disabilities, large parties, etc.). Busses and resets dining room tables and provides assistance to servers as needed. Busser must perform more than one task at a time, calmly and effectively in an extremely busy and stressful work environment. Work in a confined, crowded space of variable noise and temperature levels. The busser must also lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Safely and effectively use and operate all necessary tools and equipment. The successful candidate for this position must also stand and walk for an entire shift, including moving safely through all areas of the restaurant. Qualifications High School graduate or equivalent preferred
Mar 28, 2024
Full time
Overview The Busser will engages all Guests in a warm and friendly manner, making a WOW first impression. Responsible for assisting the front of the house Food & Beverage team in exceeding the guest's exectations by maintaining a professional dining atmosphere. Assists in maintaining the overall Guest flow of the restaurant. To perform duties including, but not limited to, bussing tables, cleaning work stations, maintaining dining room sanitation and other duties as assigned. Maintains regular and consistent attendance and punctuality. Responsibilities Ensure that all trash has been removed from the seats, tables and floor space underneath and around the restaurant area. Maintains clean and organized work and dining areas, including windows, floors. Engages the Guest in a timely and controlled manner. Accommodates any special needs, (i.e., boosters, highchairs, disabilities, large parties, etc.). Busses and resets dining room tables and provides assistance to servers as needed. Busser must perform more than one task at a time, calmly and effectively in an extremely busy and stressful work environment. Work in a confined, crowded space of variable noise and temperature levels. The busser must also lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Safely and effectively use and operate all necessary tools and equipment. The successful candidate for this position must also stand and walk for an entire shift, including moving safely through all areas of the restaurant. Qualifications High School graduate or equivalent preferred
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Full-time Position ranging from $7.00-$13.00 hourly + tips with benefits. Located in Santa Fe, NM. Working out of our Inn & Spa Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio. Position Purpose: Prepare, mix, and serve custom crafted cocktails and outstanding signature drinks in a professional, courteous manner, while doing their part to ensure that service comes out simultaneously, in a high quality and timely fashion. The Bartender is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Restaurant Manager or Assistant Manager. Maintain high level of positive and professional approach with coworkers and guests. Comply with nutrition and sanitation regulations and safety standards at all times. Passionately deliver refined, seamless service. Greet and welcome guests at the bar or in the bar area. Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages. Prepare drinks for bar guests and fulfill drink orders for Servers. Resolve issues for guests in a professional and timely manner. Full job description and job expectations will be provided during your interview. HC3 Requirements: Current New Mexico Food Handler Certification and Alcohol Server Certification required. Ability to work on your feet in for eight hours or more. Must be able to lift/push/reach for/carry 20+ pounds frequently. Excellent verbal communication and ability to multitask. 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred. High school diploma or equivalent experience/training. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 7-13 Hourly Wage PId47fdd99bd08-9844
Mar 28, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Full-time Position ranging from $7.00-$13.00 hourly + tips with benefits. Located in Santa Fe, NM. Working out of our Inn & Spa Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio. Position Purpose: Prepare, mix, and serve custom crafted cocktails and outstanding signature drinks in a professional, courteous manner, while doing their part to ensure that service comes out simultaneously, in a high quality and timely fashion. The Bartender is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Restaurant Manager or Assistant Manager. Maintain high level of positive and professional approach with coworkers and guests. Comply with nutrition and sanitation regulations and safety standards at all times. Passionately deliver refined, seamless service. Greet and welcome guests at the bar or in the bar area. Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages. Prepare drinks for bar guests and fulfill drink orders for Servers. Resolve issues for guests in a professional and timely manner. Full job description and job expectations will be provided during your interview. HC3 Requirements: Current New Mexico Food Handler Certification and Alcohol Server Certification required. Ability to work on your feet in for eight hours or more. Must be able to lift/push/reach for/carry 20+ pounds frequently. Excellent verbal communication and ability to multitask. 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred. High school diploma or equivalent experience/training. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 7-13 Hourly Wage PId47fdd99bd08-9844
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mar 27, 2024
Full time
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 27, 2024
Full time
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:TEMPORARY POSITION WSOP STEADY EXTRA The primary responsibility of the Gourmet Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
Mar 27, 2024
Full time
JOB SUMMARY:TEMPORARY POSITION WSOP STEADY EXTRA The primary responsibility of the Gourmet Busperson is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary. ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Work requires a minimum of 2 years fine dining experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail. Work requires a strong understanding of gourmet dining atmosphere. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Same Posting Description for Internal and External Candidates
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary.ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Must be at least 21 years old. Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail Work requires a strong understanding of gourmet dining atmosphere.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs.
Mar 27, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Captains as necessary.ESSENTIAL JOB FUNCTIONS: Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware as necessary. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Clearing and scraping all dishes in the side stations after clearing a table. Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service.QUALIFICATIONS: Must be at least 21 years old. Work requires a minimum of 1 year F&B bussing experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. Work requires an attention to detail Work requires a strong understanding of gourmet dining atmosphere.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public interactions with high communication skills. Ability to carry beverage trays and carrying of plates without tray service. Shifts may vary based on business needs.
POSITION SUMMARYThe purpose of this position is to interact with our guests and ensure they have a great experience when dining in the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. RESPONSIBILITIES Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items. Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Obtaining revenues, issuing receipts, accepting payments, returning the change. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at O&H. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling of alcohol Through achievement of performance goals and both verbal and documented expectations. Thoroughly following departmental and company procedures Balanced paperwork at the end of the shift Complete side work and other duties as assigned.MISCELLANEOUS Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and customer service skills. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines. Accuracy in completing assigned duties, paperwork, and reports. QUALIFICATIONS High School Diploma or GED. Must be able to understand direction and communicate in English. One year previous food & beverage experience in a high volume restaurant MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Must possess strong interpersonal, written, and oral communication skills. Must demonstrate a proven track record of providing outstanding guest service. Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests, casino departments, and fellow team members.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking F Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time The work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather NP Kitchen C Moving Parts O Vibrations NP Extreme Cold NP Restaurant C Electricity NP Bright Lights Extreme Heat NP Casino O Toxic Chemicals NP Noise C Wet or Humid NP Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Mar 27, 2024
Full time
POSITION SUMMARYThe purpose of this position is to interact with our guests and ensure they have a great experience when dining in the restaurant. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. RESPONSIBILITIES Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items. Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Obtaining revenues, issuing receipts, accepting payments, returning the change. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at O&H. Knowledge of all bar equipment, Easy Bar System, and use of POS system. Able to handle situations that may arise due to intoxication. Ability to communicate with all departments and fellow employees. Knowledge of sanitation and health department regulations for safe handling of alcohol Through achievement of performance goals and both verbal and documented expectations. Thoroughly following departmental and company procedures Balanced paperwork at the end of the shift Complete side work and other duties as assigned.MISCELLANEOUS Understand and adhere to all Colorado Division of Gaming regulations and any other applicable federal, state, and/or local regulations. Maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Public relations and customer service skills. Able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines. Accuracy in completing assigned duties, paperwork, and reports. QUALIFICATIONS High School Diploma or GED. Must be able to understand direction and communicate in English. One year previous food & beverage experience in a high volume restaurant MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT Must possess strong interpersonal, written, and oral communication skills. Must demonstrate a proven track record of providing outstanding guest service. Must be able to work both independently and as a member of a team. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays. Read, write, and understand simple instructions. Communicate appropriately/effectively with all casino guests, casino departments, and fellow team members.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Activity Activity Activity Activity Standing C Climbing O Kneeling O Reaching F Walking C Balancing C Crouching NP Handling C Sitting NP Stooping O Crawling NP Feeling O Tasting/Smelling C Field of Vision C Near Vision C Talking F Depth Perception C Color Vision NP Far Vision F Pushing/Pulling F Lifting up to 60 lbs. O Vision Focus C Hearing C NP Not Present - Activity does not existO Occasionally - Activity exists up to 33% of the timeF Frequently - Activity exists from 34% to 66% of the timeC Constantly - Activity exists 67% or more of the time The work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions. Environment Environment Hazards Hazards Outdoors/ Weather NP Kitchen C Moving Parts O Vibrations NP Extreme Cold NP Restaurant C Electricity NP Bright Lights Extreme Heat NP Casino O Toxic Chemicals NP Noise C Wet or Humid NP Office NP Other: NP Not Present - Does not existO Occasionally - Exists up to 33% of the timeF Frequently - Exists from 34% to 66% of the timeC Constantly - Exists 67% or more of the time Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 27, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $11.35 plus tip and may vary based on experienceJOB SUMMARY: Provides fast and flawless service to the restaurant's guest while building relationships and creating a comfortable atmosphere to ensure a truly great dining experience. ESSENTIAL JOB FUNCTIONS: Maintains current and accurate information regarding menu (i.e., preparation) Greets, and makes welcome, each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of guest being seated. Repeating order back to ensure accuracy. Proficient in the operating functions of the POS computer and cash handling. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during day to day operations and during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Differentiate guest service and gives priority service to the appropriate tier leveled player. Possess the ability to professionally handle high pressure and difficult situations. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Displays an upbeat and positive attitude when greeting guests, during their dining experience and during their departure. Presents and up-sells any specials/Chefs features and/or specific menu items with enticing verbiage. Engages guests in conversation during their dining experience. Suggests items to guest based on expressed guest preferences. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards. Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. Delivers prepared food to the appropriate guest within three minutes of completed production order. Returns to table within five minutes of order delivery to ascertain guest level of satisfaction, and periodically there after. Resolves service issues according to the service recovery toolbox and reports guest dissatisfaction to the supervisor and/or involves the supervisor. Presents check for payment to correct customers, thanks and invites them back, wishes them luck and makes it easy for them to get back in play Maintains cleanliness standards at tables and all work stations. Adheres to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Assists bus persons, as necessary, in bussing, cleaning and setting tables. Works closely with other servers, the culinary team and management to ensure quality of food, the dining experience and guest satisfaction. Upholds standards of dining room ambiance and atmosphere. Handles and solves any concerns and questions from guests. Works in an organized, efficient manner to provide service levels as established by company standards. Maintains a professional manner and posture at all times, acting as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred Prior Food Server experience is preferred. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be at least 19 years of age. Must be able to carry and balance service tray on shoulder. Must have legible handwriting. Must have knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures is required. Must be able to read, write, speak and understand English. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must have a sense of urgency and react to changing business demands. Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to access kitchen area when picking up customer food orders. Must be able to lift up to 50 pounds and to push or pull 300 lbs. on a cart or dolly. Must be able to tolerate high temperatures located in the kitchen area. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. Must be able to stand and walk for long periods of time DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Perkins Restaurant & Bakery - Dan Esmond
Lawrence, Kansas
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Mar 26, 2024
Full time
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory. Assist Crew Members Processes To-Go orders Maintains guests' needs throughout their dining experience by assisting servers with pre bussing procedures Sweeps floor around tables to assist servers were needed Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Provides assistance to all servers and bus persons in order to execute service standards. Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS Extensive standing and walking for up to 8 hours Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards. Must be able to communicate clearly Exposure to heat, steam, smoke, cold Reaching heights of approximately 6 feet and depts. of 2 - 3 feet. Must have high level of mobility/flexibility in space provided Must have time management skills Must be able to read, write and perform addition/subtraction calculations Must be able to control and utilize fingers to write, slice chop and operate equipment. Must be able to fit through openings 30" wide Must be able to work irregular hours under heavy pressure/stress during busy times Bending, reaching, walking Carrying trays of food products weighing about 50 pounds for distances up to 30 feet Lifting up to 50 pounds Exposure to dish and cleaning chemicals SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments. KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in house training. EXPERIENCE REQUIRED: None Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
Part-Time Busser - 7 Ponies Pocola Pay: $9.00 Hourly + Tips (Average hourly tips $7.23) Days & Shifts: Thursday & Sun 5:30 PM - 11:00 PM Friday & Saturday 5:30 PM - 11:30 PM Job Purpose or Objective(s): The busser resets tables in a as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, and supporting servers and service staff with refills and clearing tables. You will report to the Venue Manager. Primary Tasks: You will clear dirty plates, glasses, silverware, napkins, food and beverage debris from tables and deposit dishes in the dish room or specified area. Handle all plates and glassware carefully to reduce breakage and potential safety hazards. Clean all surfaces on tables and chairs within 5 minutes of guest departure to ensure tables are ready for the next guest. Keep the floor area clean and free of debris. You will re-set dining room tables following established standards. Stock bussing stations. Ensure the dining room, lobby and service area are clean, stocked and visually appealing. Assist other restaurant personnel with food running and other tasks. Perform other responsibilities as may be assigned. Job Requirements: Speak, read, and write English 1+ year of previous bussing experience in a high traffic restaurant About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 8095 Job Category: Food and Beverage Posting Date: 03/25/2024, 2:28 PM Job Schedule: Part time Job Shift: Evening Shift On-Site/Remote: On-Site
Mar 26, 2024
Full time
Part-Time Busser - 7 Ponies Pocola Pay: $9.00 Hourly + Tips (Average hourly tips $7.23) Days & Shifts: Thursday & Sun 5:30 PM - 11:00 PM Friday & Saturday 5:30 PM - 11:30 PM Job Purpose or Objective(s): The busser resets tables in a as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, and supporting servers and service staff with refills and clearing tables. You will report to the Venue Manager. Primary Tasks: You will clear dirty plates, glasses, silverware, napkins, food and beverage debris from tables and deposit dishes in the dish room or specified area. Handle all plates and glassware carefully to reduce breakage and potential safety hazards. Clean all surfaces on tables and chairs within 5 minutes of guest departure to ensure tables are ready for the next guest. Keep the floor area clean and free of debris. You will re-set dining room tables following established standards. Stock bussing stations. Ensure the dining room, lobby and service area are clean, stocked and visually appealing. Assist other restaurant personnel with food running and other tasks. Perform other responsibilities as may be assigned. Job Requirements: Speak, read, and write English 1+ year of previous bussing experience in a high traffic restaurant About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits Free gym membership Free access to employee health clinic Free lunch for casino & resort associates Earned wages access once per week for hourly Associates Pet insurance Paid vacation / sick time Medical / Dental / Vision 401(K) with company match College tuition reimbursement Short-term disability, long-term disability, and family leave Employee assistance program Employee prescription program CNO Paid Life Insurance Teladoc On Site Dental Clinics (Jet Dental) On Site Mammogram Services Free diabetes and hypertension monitoring benefit (Livongo) Accolade- Concierge Benefits Program Wellness Program that equals savings on health insurance cost (Virgin Pulse) Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 8095 Job Category: Food and Beverage Posting Date: 03/25/2024, 2:28 PM Job Schedule: Part time Job Shift: Evening Shift On-Site/Remote: On-Site
Job Summary 89Agave Restaurant, located in uptown is rated the Mexican Restaurant in Sedona, AZ. The Host is responsible for ensuring the prompt recognition and seating of all guests. Assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Our Hotel Located in Uptown Sedona, Orchards Inn is a centrally-located boutique hotel fit for the perfect couples retreat or fun for the entire family. Our hotel in Sedona, AZ has breathtaking views of the majestic Sedona Red Rocks and world-famous Snoopy Rock. Orchards Inn offers recently-renovated guest rooms and suites with thoughtfully-selected décor, as well as modern amenities, to make our guests feel as if they are at home. In addition, our boutique hotel is within a short drive from Sedona's finest dining, unique shopping, and one-of-a-kind outdoor activities for year-around participation. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary 89Agave Restaurant, located in uptown is rated the Mexican Restaurant in Sedona, AZ. The Host is responsible for ensuring the prompt recognition and seating of all guests. Assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Our Hotel Located in Uptown Sedona, Orchards Inn is a centrally-located boutique hotel fit for the perfect couples retreat or fun for the entire family. Our hotel in Sedona, AZ has breathtaking views of the majestic Sedona Red Rocks and world-famous Snoopy Rock. Orchards Inn offers recently-renovated guest rooms and suites with thoughtfully-selected décor, as well as modern amenities, to make our guests feel as if they are at home. In addition, our boutique hotel is within a short drive from Sedona's finest dining, unique shopping, and one-of-a-kind outdoor activities for year-around participation. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Culinary Institute of America
Napa, California
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
Mar 26, 2024
Full time
The hiring rate for this position is $16.00 per hour. Please apply to learn more about the benefits of working for the CIA. POSITION SUMMARY The Busser-Runner is responsible for ensuring that the dining room tables are properly set up and cleaned, providing prompt and professional service to dining guests. The Busser-Runner also acts as a food runner to dispense food from the kitchen to tables immediately upon food being presented as ready from the line. ESSENTIAL RESPONSIBILITIES Continually read, anticipate and fulfill guest needs. Work with chefs and servers in order to deliver food to guests. Explain dishes as appropriate when delivering to guests. Set up and break down dining room for each shift. Stay current with menu descriptions as the menu changes. Assist with overall maintenance of restaurant and organization of restaurant supplies cage. Reset tables according to specifications of restaurant. Restock clean plates, silverware and glassware. Clear plates and silverware, as appropriate, when guests are finished dining. Assist servers with food delivery to guests, refilling water, serving bread, etc. Maintain service stations in a clean and orderly manner throughout shift. Perform all opening and closing side work as required. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Experience: Prior customer service experience. PREFERRED QUALIFICATIONS Prior restaurant or café experience. Demonstrated qualities of hospitality and service. REQUIRED SKILLS Knowledge of dining room service procedures. Ability to follow all safety and sanitation policies. Excellent communication skills. Demonstrated qualities of hospitality. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Demonstrated ability to show a high level of service responsiveness to customers. Must display a high level of energy and self-motivation. Highly organized, attentive to detail, accurate and efficient. Able to work well within a team. Punctual and dependable. WORKING CONDITIONS Ability to frequently lift and carry 30 pounds. Ability to occasionally lift and carry 50 pounds with assistance. Ability to stand and work for extended periods of time during customary service hours. Ability to work in outdoor environment with varying temperatures, including temperatures above 100 degrees Fahrenheit. Must be available to work a flexible work schedule.
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
Mar 26, 2024
Full time
POSITION TITLE: Host/Hostess CLASSIFICATION: Non-Exempt DEPARTMENT: Food & Beverage SUPERVISOR: Venue Manager Position Summary: Under direct supervision of the Venue Manager, Host/Hostess maintain efficient and courteous food and beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable Food & Beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow all alcohol beverage and food handling policy guidelines as well as all resort internal controls, consistently. Essential Duties & Responsibilities: Provides excellent guest service to all guests. Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided. Accepts and confirms reservations daily. Greets and seats guests to their dining table. Operates POS to conduct sales transactions, handles cash and makes change as required. Computes bills, itemizes lists and balances tickets. Responsible for cash handling and tendering checks. Manages floor seating and schematic set up. Handles reservation system with accurate maintenance of data base and information. Maintains a neat, orderly and stocked host/hostess desk. Contributes to a team effort and accomplishes related results as required. Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Ensures all menus are wiped down, free of spots or stains, and complete. Ensures entry doors are clean, free of debris. Check with managers to assure there are no large or private parties scheduled. Maintains seating charts and organization of reservations including knowledge of dining room and entryway. Distributes and tracks evenly all guests to servers. Keeps constant contact with the servers and the kitchen staff to obtain a smooth service. Must have high energy and motivated personality. Maintains proper attendance in accordance with Shangri-La Attendance policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time. Education and Experience: High school degree or GED preferred, plus recent experience in the restaurant field as a server or host; restaurant must be a considered a high-volume table side service restaurant. Must be 18 years of age or older. Must be able to obtain a Food Handlers card. No felony, theft or stealing convictions. Must be able to successfully pass a background investigation, Food Handlers Permit and to include the following: Knowledge, Abilities, Skills, and Certifications: Knowledge of dining and food maintenance operations and guest service. Knowledge of all menu items. Ability to communicate, read, and writes clearly in basic English. Ability to demonstrate outstanding guest service at all times. Knowledge of cash handling. Ability to service guests in a professional appearance and manner. Strong ability to follow instructions and work in a stressful and busy environment. Knowledge of State Laws regarding Alcohol service and assertive in the enforcement of said alcohol law. Knowledge of POS system and or reservations system. Knowledge of internal controls and commitment to follow, consistently. Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Work Environment: Work is generally performed in resort venues and kitchen areas, banquet areas with exposure to heat, cold, fumes, steam, and a high noise level. Days, evenings, swing shift, holidays and/or weekend work are required. Extended hours and irregular shifts may be required. Some of the amenities/perks provided are: Affordable Furnished & Utilities paid housing close to Shangri-La Resort for out of area candidates at $250 per month. Lunch and Dinner provided daily. Transportation to and from the airport and/bus station Complimentary Golf Discount on water activities
The Still Crafts, Drafts, & Eats
Las Vegas, Nevada
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.
Mar 26, 2024
Full time
JOB REQUIREMENTS: To include but not limited to Setting and resetting of tables before, during and after service periods with clean dishes, silverware and polished glassware. Pouring waters, serving breads, condiments and some side-items as necessary. Command full menu knowledge at all times and preparation methods. Deliver food to guest table in appropriate manner. Identify and briefly describe each plate to the guests accurately. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs. Working as a team and effectively communicating with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Anticipating the guests' needs and responding appropriately with a sense of urgency. Bidding farewell to guests, using the guest's name when known, and encouraging them to return. Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Maintaining general cleanliness in dining room during service periods. Stacking and stocking of side stations with dry goods, extra-china, settings and silverware. Buffing / polishing glass and silverware where necessary. Setting up and breaking down of side stations before and after service. Loading / unloading linens when necessary. Cleaning all spills immediately, using floor signs when necessary. Following all procedures and policies set forth by the company and health and safety guidelines. Other duties as assigned QUALIFICATIONS: (Include equipment knowledge/use) 2 Years experience as a busser in a similar, high-volume restaurant environment. Good communication skills; multilingual is a plus. Must be able to speak and read English proficiently. Professionally groomed in a manner consistent with department grooming standards. Positive attitude, self motivated, energetic and is a willing learner. Must possess good attention to detail, and ability to work under pressure. Excellent customer service skills are required. Ability to follow directions well, make quick decisions, and keep organized while under pressure. Ability to perform a variety of duties with extreme care, concern and detail. Ability to use standard kitchen equipment, including, but not limited to refrigerators/coolers, slicers, sharp knives, beverage machines, etc. Knowledgeable about health and safety regulations. Maintain a clean and safe working environment. Physically able to lift and carry at least 50lbs on a tray or arm service where it applies, as well as delicate china and glassware. Physically able to walk without assistance on various surfaces for an extended period of time.