Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements. Job Description The Refreshment Center Attendant is responsible for prioritizing, stocking and billing of all products within the Refreshment Center, the ideal candidate is highly organized, and thrives working independently. What You Will Be Doing: -Consistently offers professional, engaging and friendly service -Prioritize the day based on daily reports for: Occupancy, Arrivals, Departures, Stay over and VIP guests -Checks, stocks and ensures accurate billing for all product in the Refreshment Center -Ensures all product is fresh -Requisitions, stocks and prepares all products and Mise en Place -Accommodate all last minute changes and requests as needed -Assists In Room Dining as necessary -Provides warm greeting and offers assistance to guests encountered on floors -Provides service within Fairmont and Hotel Standards -Participates in Deep Cleaning Projects of Refreshment Centers -Aware of all business within hotel on a daily basis and able to guide guests accordingly -Other duties as assigned Qualifications Your Experience and Skills Include: -Previous hospitality experience is an asset -Strong attention to detail -Excellent written/verbal communication and interpersonal skills -Passion for guest service Physical Aspects of Position (include but are not limited to): -Constant walking throughout shifts. Pushing carts in excess of 50 lbs. -Constant bending required and occasional lifting of up to 25 pounds of force. Additional Information What is in it for you: -Competitive salary and flexible benefit plans -Generous PTO allowances -Employee rates at Accor properties in NCA region -Learning programs through our Academies -Opportunity to develop your talent and grow within your property and across the world! -Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Sep 19, 2023
Full time
Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements. Job Description The Refreshment Center Attendant is responsible for prioritizing, stocking and billing of all products within the Refreshment Center, the ideal candidate is highly organized, and thrives working independently. What You Will Be Doing: -Consistently offers professional, engaging and friendly service -Prioritize the day based on daily reports for: Occupancy, Arrivals, Departures, Stay over and VIP guests -Checks, stocks and ensures accurate billing for all product in the Refreshment Center -Ensures all product is fresh -Requisitions, stocks and prepares all products and Mise en Place -Accommodate all last minute changes and requests as needed -Assists In Room Dining as necessary -Provides warm greeting and offers assistance to guests encountered on floors -Provides service within Fairmont and Hotel Standards -Participates in Deep Cleaning Projects of Refreshment Centers -Aware of all business within hotel on a daily basis and able to guide guests accordingly -Other duties as assigned Qualifications Your Experience and Skills Include: -Previous hospitality experience is an asset -Strong attention to detail -Excellent written/verbal communication and interpersonal skills -Passion for guest service Physical Aspects of Position (include but are not limited to): -Constant walking throughout shifts. Pushing carts in excess of 50 lbs. -Constant bending required and occasional lifting of up to 25 pounds of force. Additional Information What is in it for you: -Competitive salary and flexible benefit plans -Generous PTO allowances -Employee rates at Accor properties in NCA region -Learning programs through our Academies -Opportunity to develop your talent and grow within your property and across the world! -Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Job Description Position Summary This position has responsibility for the hotel breakfast including filling and restocking food on the breakfast buffet, attending to guest needs, and keeping the dining and food areas stocked and cleaned. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Follow all safety and sanitation rules, including lifting and carrying procedures Stock and fill breakfast buffet food line Greet guests and verify status as a hotel guest Engage in friendly conversation with guests Clear all china, glassware, and silverware from all tables Wipe down tables and chairs and sweep debris from the floor Keep dining area, breakfast buffet, and side stations organized, stocked, and cleaned Complete all opening, closing, and running duties Job Description Continued Qualifications (Knowledge, Skills, and Abilities) Must possess outstanding interpersonal communication skills to effectively interface with guests and team members Possess ability to work in fast-paced situations Prior experience in hospitality and guest interaction is helpful Neat, clean appearance and ability to wear proper uniform, including nametag, ID badge, and slip resistant shoes Reports to work on time Ability to stand and walk for prolonged periods of time Ability to be a TEAM player Ability to work flexible shifts and days of the week including holidays Ability to obtain and maintain all necessary licensing Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Sep 05, 2023
Full time
Job Description Position Summary This position has responsibility for the hotel breakfast including filling and restocking food on the breakfast buffet, attending to guest needs, and keeping the dining and food areas stocked and cleaned. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Follow all safety and sanitation rules, including lifting and carrying procedures Stock and fill breakfast buffet food line Greet guests and verify status as a hotel guest Engage in friendly conversation with guests Clear all china, glassware, and silverware from all tables Wipe down tables and chairs and sweep debris from the floor Keep dining area, breakfast buffet, and side stations organized, stocked, and cleaned Complete all opening, closing, and running duties Job Description Continued Qualifications (Knowledge, Skills, and Abilities) Must possess outstanding interpersonal communication skills to effectively interface with guests and team members Possess ability to work in fast-paced situations Prior experience in hospitality and guest interaction is helpful Neat, clean appearance and ability to wear proper uniform, including nametag, ID badge, and slip resistant shoes Reports to work on time Ability to stand and walk for prolonged periods of time Ability to be a TEAM player Ability to work flexible shifts and days of the week including holidays Ability to obtain and maintain all necessary licensing Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
