Sodexo Saint Louis, Missouri
Sep 22, 2023Full time
Unit Description: Fast-Paced. Never Boring. You thrive on the variety that each day brings. Relocaiton Assistance Provided Sodexo Universities is seeking a Lead Catering Manager 4 - University Dining to support Washington University in St. Louis, MO!! Washington University in St. Louis' campuses are located near the cultural center of St. Louis, surrounded by and adjacent to museums, performance venues, vibrant entertainment and dining districts, one of the nation's largest civic parks, and beautiful, tree-lined neighborhoods rich in history and diversity. The campuses are well served by the region's light rail and bus service, and have easy access to major interstate highways. In total, more than 2,000 acres and more than 150 major buildings comprise the university. The senior level Catering Manager will oversee all catering operations on campus and will be responsible for all innovative event concepts, partnerships, and will oversee all aspects of our catering program. There is a lot of direct contact with clients and will have an opportunity to work with local community/vendors in the region! This position offers a predominately Monday - Friday with flexibility based on business needs. The successful candidate will: identify customer needs and expectations; ensure that Sodexo and customer goals are aligned and met; educate and develop rapport with clients and promote partnerships; promote a customer/client centered culture that strives to exceed customer and client needs; coordinate all unit catering initiatives to drive sales growth and track results. maintain and improve service level resulting in increased customer satisfaction; ensure all HACCP standards are followed; demonstrate resourcefulness and quick responsiveness to client and customer requests. We are looking for candidates who: Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively Manage multiple priorities, demonstrate professional communication skills, and a passion for high level customer service Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed High volume catering management experience Extensive formal training in catering services, with particular emphasis on customer service, event planning and presentation, and event management Strong focus on food quality and presentation as well as high end catering experience Previous success managing a university campus account Strong leadership skills, computer skills, and culinary knowledge Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees Exceptional time management skills and will be able to juggle multiple priorities. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Position Summary: Provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Oversees a highly complex and high volume of catering sales and functions in excess of $1.5M in managed catering volume. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan. Key Duties - Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations. - Oversight of the sales process for catering and/or conference services. Works with client and customers to design events. - Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned. - Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset. - Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary - Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards Qualifications & Requirements: B asic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years o f experience in catering, food production, or food service management or a related field Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.