The Guild Hotel, San Diego San Diego, California
Sep 23, 2023Full time
Why us? Sage Hospitality Group, we are looking for a Director of Facilities , apply today! At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on the spirit of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here. Job Overview The Director of Facilities is responsible for ensuring the cleanliness and maintenance of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Engineering departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and assist in the administration of the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and employees. Responsibilities - Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. - Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. - Supervise the Engineering employees; interview, schedule, train, develop, coach and counsel, provide open communications, make recommendations to performance reviews, resolve problems and recommend discipline, as appropriate. - Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure safety, convenience and satisfaction of all guests, managers and employees, to protect the assets and maintain the property in first class condition. - Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. - Respond to guest requests, concerns and problems to ensure guest satisfaction. - Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience. - Test and examine the life safety systems to ensure they are 100% operational at all times to protect the asset, guests and employees. - Monitor utility consumption to determine the effectiveness of current systems. - Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. - Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.