True REST Float Spa Napa, CA, USA
May 30, 2019Full time
We are seeking qualified Float Spa Attendants for True REST Float Spa in Napa, CA. We need part-time/full time individuals that are willing to work on evenings and weekends if necessary and a minimum of 20 hours/week (four, 5-hour shifts). Evening shifts are from 6 until 11 pm if required We are passionate about floating and expanding flotation therapy. Our mission is to make the benefits of floating approachable and accessible to as many people as possible. We insist that everyone who works in our brand shares our enthusiasm and supports our mission. Experience with floating is not required, but a passion for the health & wellness of your sweet self and all other human beings is. Of course, a passion for floating is a plus. True REST is the first and fastest growing franchise in the field of flotation therapy! Join a rewarding and exciting industry and work in an environment where healing and transformation are the daily reality. This is also an exciting opportunity to participate in a new and very unique business that is going to help so many people reduce stress and anxiety, reduce pain, improve sleep, and more. This individual ideally has experience in customer service and hospitality and is a quick learner. Our spa is clean to a surprising degree and maintaining a clean, soothing, and healing space is of the utmost importance. This individual also exhibits exceptional execution of the policies and procedures identified for all operations of the spa, including; attention to detail, passion for floating and the True REST Mission, consistent sales performance, outstanding client care and customer service in all areas, and is willing to become an expert in the True REST brand and flotation therapy. The tasks of the Float Consultant are managed and supported by the Manager/Assistant Manager. The duties of the Float Consultant will include (but are not limited to) the following: Client Care • Professional and Reliable • Demonstrates Competency and Consistency in Company Policy • Maintains a Comfortable and Safe Environment • Clean, Calm, Confidential • Greet EACH and EVERY Client • Prepared for Each Appointment • "Every Float is the Most Important Float" • Builds Rapport by Building Relationship and Educating • Swiftly and Sincerely Creates "windows" of Connection and Client Support • Aware OF and Receptive TO Client's Needs - Before AND After the Float (Progress Notes and Appt. Notes) Responsibilities • Sales • Opening and Closing the Spa • Daily Checklists - Submit to Supervisor per Policy • Client Confirmation Calls (Return ALL Client Calls Each Hour) • End of Shift Tasks (Closing or Transitioning) • Maintain Clean and Organized Facility (Pod Suites, Pods, Water, Preparing healing space) • Communications with Supervisor/s • Supportive and open minded with other employees • Goal Setting • Monthly Goal Sheet & Weekly Goal Updates • Monthly Sales Meeting with Supervisor • Daily Tracking • Daily Opportunity Log - Specials and Promotions If you would like to help grow the float community in Napa and work on your own float practice as a job benefit, please send us your resume, and a short message about what interests you in the position and why you think you would make an outstanding float consultant. Please don't just send a resume. Nick and Holly Janicki opened the first True REST Float Spa in 2009, after searching the globe for the most advanced available healing technologies for their own use. They spent months of research and planning and bet their life savings on this form of relaxation. It worked. WHY A SPA? Because spas are associated with relaxation. The original True REST Float Spa™ became successful, and after six years, Nick and Holly began to feel as if float therapy was something they wanted to share with the entire world. After all, how many people get true rest? Most of contemporary life-traffic jams, long hours at work, anxiety and stress - makes it difficult to relax. And relaxation is a skill that must be learned. How do you learn to relax with so many distractions? It's easy if you enter a True REST Float Spa, because you enter a world free of distractions. You disconnect for an hour, simply lying on your back, and floating revives all your senses simultaneously, without you doing anything.