Snowshoe Mountain
Charleston, West Virginia
Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Flex Year Round We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. OUR VALUES Our organizational values describe our shared beliefs what's important to us as an organization; how we want to treat each other and our guests. Integrity Performance Environment Fun Collaboration POSITION SUMMARY Provide an expedited and precise food product for Snowshoe Mountain, WV. ESSENTIAL DUTIES This position is responsible for the following job results. Directs and coordinates activities of restaurant to obtain optimum customer service, strong employee development and economy of operations and maximization of profits by performing the following duties personally or through subordinate supervisors. Achievement of budgeted sales and profitability goals through effective leadership of the restaurant management staff. Analyzes and monitors cost and revenue budgets on an on-going basis. Keeps leadership team informed of budget performance. Demonstrates positive interpersonal skills with guests and staff. Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Analyzes and recommends methods for improvements to contain/reduce costs and increase sales. Ensure that staffing levels are maintained to cover business demands. Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events. Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Monitors all food and beverage products to ensure compliance with company standards and specifications. Ensuring adequate resources are available according to business needs Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling. Comply with public safety, fire regulations and all health and safety and food safety legislation Oversees training for supervisors to ensure the development of their leadership skills, customer service skills, company philosophy and menu knowledge, and point of sale knowledge. Maintains a positive employee relation climate. Responsible for hiring, training, and evaluation of employees, including termination and promotion. Evaluates departmental and subordinate performance against established standards, goals and objectives. Maintains a clean and safe physical environment through timely repair and upkeep. Educates assistant managers and hourly employees on sanitation and food handling procedures. Functions as a supportive team member during the course of their shift Ensures compliance with health, sanitation, liquor, safety, and employment regulations by clearly communicating and reinforcing standards and procedures to all employees. Works with Executive Chef to complete winter menu engineering project Prepares annual budgets Provides RTP programming for new menu items Trains staff on RTP in each establishment Perform any other job related duties as assigned This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant At least 2 years of full restaurant P&L management experience Experience hiring, training and mentoring salaried managers and hourly FOH staff Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success Excellent leadership, interpersonal and communication skills Accountable and resilient Committed to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a range of different work situations Knowledge of safe food handling Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines Ability to work effectively under time constraints and deadlines DIRECT EXPERIENCE Education: Two+ years of post-high school education, culinary education is desirable. West Virginia Food Handlers Certificate required Experience: Five+ years of employment in a related position LEADERSHIP Understands business complexities and assumes responsibility for driving change Leads employees or teams of employees to achieve goals Guides employees through periods of change, even during difficult times or in the face of hard business decisions Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability ENGAGEMENT Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention Demonstrates true passion for the job, the resort, and the company overall Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship. COMMUNICATION Communicates clearly and appropriately - both orally and in writing Responds to questions or requests in a timely manner Conducts regular one-on-one and departmental meetings to ensure a good flow of information Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered All communication is down home and strives to improve upon a high level of guest service in a friendly manner Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known. DELIVERY Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall Delivers highly accurate end-work product personally and through overseeing others Able to analyze numbers and draw conclusions from statistical information Meets or exceeds financial goals, budgets, forecasts Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations FLEXIBILITY Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change Adjusts budgets and reforecasts as needed across the year based on changing business needs Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary Inspires a unified team through understanding was is required for successful, cooperative and fun team success TRAVEL REQUIREMENTS Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles . click apply for full job details
Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Flex Year Round We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun! Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain! Work, Play, Get Paid and Enjoy the Perks: Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more! 401(k) plan (Available to any employee over the age of 18) 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers 30% - 45% off Snowshoe food & beverage locations (excludes alcohol) 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations. Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness. OUR VALUES Our organizational values describe our shared beliefs what's important to us as an organization; how we want to treat each other and our guests. Integrity Performance Environment Fun Collaboration POSITION SUMMARY Provide an expedited and precise food product for Snowshoe Mountain, WV. ESSENTIAL DUTIES This position is responsible for the following job results. Directs and coordinates activities of restaurant to obtain optimum customer service, strong employee development and economy of operations and maximization of profits by performing the following duties personally or through subordinate supervisors. Achievement of budgeted sales and profitability goals through effective leadership of the restaurant management staff. Analyzes and monitors cost and revenue budgets on an on-going basis. Keeps leadership team informed of budget performance. Demonstrates positive interpersonal skills with guests and staff. Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Analyzes and recommends methods for improvements to contain/reduce costs and increase sales. Ensure that staffing levels are maintained to cover business demands. Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events. Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Monitors all food and beverage products to ensure compliance with company standards and specifications. Ensuring adequate resources are available according to business needs Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling. Comply with public safety, fire regulations and all health and safety and food safety legislation Oversees training for supervisors to ensure the development of their leadership skills, customer service skills, company philosophy and menu knowledge, and point of sale knowledge. Maintains a positive employee relation climate. Responsible for hiring, training, and evaluation of employees, including termination and promotion. Evaluates departmental and subordinate performance against established standards, goals and objectives. Maintains a clean and safe physical environment through timely repair and upkeep. Educates assistant managers and hourly employees on sanitation and food handling procedures. Functions as a supportive team member during the course of their shift Ensures compliance with health, sanitation, liquor, safety, and employment regulations by clearly communicating and reinforcing standards and procedures to all employees. Works with Executive Chef to complete winter menu engineering project Prepares annual budgets Provides RTP programming for new menu items Trains staff on RTP in each establishment Perform any other job related duties as assigned This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant At least 2 years of full restaurant P&L management experience Experience hiring, training and mentoring salaried managers and hourly FOH staff Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success Excellent leadership, interpersonal and communication skills Accountable and resilient Committed to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a range of different work situations Knowledge of safe food handling Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines Ability to work effectively under time constraints and deadlines DIRECT EXPERIENCE Education: Two+ years of post-high school education, culinary education is desirable. West Virginia Food Handlers Certificate required Experience: Five+ years of employment in a related position LEADERSHIP Understands business complexities and assumes responsibility for driving change Leads employees or teams of employees to achieve goals Guides employees through periods of change, even during difficult times or in the face of hard business decisions Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability ENGAGEMENT Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention Demonstrates true passion for the job, the resort, and the company overall Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship. COMMUNICATION Communicates clearly and appropriately - both orally and in writing Responds to questions or requests in a timely manner Conducts regular one-on-one and departmental meetings to ensure a good flow of information Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered All communication is down home and strives to improve upon a high level of guest service in a friendly manner Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known. DELIVERY Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall Delivers highly accurate end-work product personally and through overseeing others Able to analyze numbers and draw conclusions from statistical information Meets or exceeds financial goals, budgets, forecasts Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations FLEXIBILITY Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change Adjusts budgets and reforecasts as needed across the year based on changing business needs Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary Inspires a unified team through understanding was is required for successful, cooperative and fun team success TRAVEL REQUIREMENTS Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles . click apply for full job details
TopGolf
North Charleston, South Carolina
Overview WE BELIEVE IN THE UNLIMITED POWER OF PLAY. PERKS FREE mental well-being program including therapy sessions for everyone and their immediate family ! FREE Topgolf game play 50% off food and beverage Apparel discounts Flexible scheduling & competitive pay PTO - accrue 15 days of Paid Time Off per year (requires full-time employment status) Pregnancy Disability Leave - provides up to six weeks of paid Pregnancy Disability Leave (requires full-time employment status) Perkspot Discount Program - a one-stop shop for thousands of exclusive discounts Education benefits through Workforce Edge with Strayer University and Capella University Topgolf Cares - a non-profit 501(c)(3) organization designed to help Playmakers (Associates) in time of great need through immediate financial assistance. It is funded by our Associates for our Associates to provide temporary relief from hardship for members of the Topgolf family. Closed on Thanksgiving and Christmas Day BENEFITS (effective the 1st of the month following date of hire) M edical/Dental/Vision ️ SurgeryPlus - Covers planned non-emergency surgeries and procedures may include orthopedics, spine, general surgery, gynecology, ear nose and throat, gastrointestinal, cardiac, and pain management ️ Virtual Medicine Pharmacy Flexible Spending Accounts (FSA) - a special tax-free account you put money into to pay for certain out-of-pocket expenses 401(k) program - for anyone who has been employed for 6 months and is 21 or older Pet insurance Pre-paid Legal Coverage Home & Auto Insurance OVERVIEW The Kitchen Manager position is a right hand position to our chef leadership team. This position is responsible for maintaining food quality while promoting consistency and excellence by using the established recipes and procedures of Topgolf! Responsibilities Expert management of the expo and ticket lines - ensuring timeliness, consistency and quality in every dish that leaves our kitchen! Modeling a passion for great food and incredible hospitality! Assisting in supporting the daily operations of the kitchen. Ensuring that all recipes, food preparations and presentations meet TopGolf's specifications and commitment to quality and incredible presentation! Maintaining a safe, orderly and sanitized kitchen. Executing schedules, managing inventory controls and food and labor costs. Qualifications The ideal candidate must have 4+ years of full service restaurant kitchen experience with a demonstrated and steady increase in responsibility. Must have hands on experience with food inventories and good understanding of all that impacts food cost. Must be versed in writing schedules and meeting or beating budgeted labor costs through effective management. Actively supervises, motivates and develops staff. Ability to work in a high-energy and demanding environment. Ability to experience direction and constructive coaching as development opportunities Ability to lift up to 50 pounds and stand or walk for extended periods of time Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The ideal candidate must have 4+ years of full service restaurant kitchen experience with a demonstrated and steady increase in responsibility. Must have hands on experience with food inventories and good understanding of all that impacts food cost. Must be versed in writing schedules and meeting or beating budgeted labor costs through effective management. Actively supervises, motivates and develops staff. Ability to work in a high-energy and demanding environment. Ability to experience direction and constructive coaching as development opportunities Ability to lift up to 50 pounds and stand or walk for extended periods of time Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Expert management of the expo and ticket lines - ensuring timeliness, consistency and quality in every dish that leaves our kitchen! Modeling a passion for great food and incredible hospitality! Assisting in supporting the daily operations of the kitchen. Ensuring that all recipes, food preparations and presentations meet TopGolf's specifications and commitment to quality and incredible presentation! Maintaining a safe, orderly and sanitized kitchen. Executing schedules, managing inventory controls and food and labor costs.
Overview WE BELIEVE IN THE UNLIMITED POWER OF PLAY. PERKS FREE mental well-being program including therapy sessions for everyone and their immediate family ! FREE Topgolf game play 50% off food and beverage Apparel discounts Flexible scheduling & competitive pay PTO - accrue 15 days of Paid Time Off per year (requires full-time employment status) Pregnancy Disability Leave - provides up to six weeks of paid Pregnancy Disability Leave (requires full-time employment status) Perkspot Discount Program - a one-stop shop for thousands of exclusive discounts Education benefits through Workforce Edge with Strayer University and Capella University Topgolf Cares - a non-profit 501(c)(3) organization designed to help Playmakers (Associates) in time of great need through immediate financial assistance. It is funded by our Associates for our Associates to provide temporary relief from hardship for members of the Topgolf family. Closed on Thanksgiving and Christmas Day BENEFITS (effective the 1st of the month following date of hire) M edical/Dental/Vision ️ SurgeryPlus - Covers planned non-emergency surgeries and procedures may include orthopedics, spine, general surgery, gynecology, ear nose and throat, gastrointestinal, cardiac, and pain management ️ Virtual Medicine Pharmacy Flexible Spending Accounts (FSA) - a special tax-free account you put money into to pay for certain out-of-pocket expenses 401(k) program - for anyone who has been employed for 6 months and is 21 or older Pet insurance Pre-paid Legal Coverage Home & Auto Insurance OVERVIEW The Kitchen Manager position is a right hand position to our chef leadership team. This position is responsible for maintaining food quality while promoting consistency and excellence by using the established recipes and procedures of Topgolf! Responsibilities Expert management of the expo and ticket lines - ensuring timeliness, consistency and quality in every dish that leaves our kitchen! Modeling a passion for great food and incredible hospitality! Assisting in supporting the daily operations of the kitchen. Ensuring that all recipes, food preparations and presentations meet TopGolf's specifications and commitment to quality and incredible presentation! Maintaining a safe, orderly and sanitized kitchen. Executing schedules, managing inventory controls and food and labor costs. Qualifications The ideal candidate must have 4+ years of full service restaurant kitchen experience with a demonstrated and steady increase in responsibility. Must have hands on experience with food inventories and good understanding of all that impacts food cost. Must be versed in writing schedules and meeting or beating budgeted labor costs through effective management. Actively supervises, motivates and develops staff. Ability to work in a high-energy and demanding environment. Ability to experience direction and constructive coaching as development opportunities Ability to lift up to 50 pounds and stand or walk for extended periods of time Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The ideal candidate must have 4+ years of full service restaurant kitchen experience with a demonstrated and steady increase in responsibility. Must have hands on experience with food inventories and good understanding of all that impacts food cost. Must be versed in writing schedules and meeting or beating budgeted labor costs through effective management. Actively supervises, motivates and develops staff. Ability to work in a high-energy and demanding environment. Ability to experience direction and constructive coaching as development opportunities Ability to lift up to 50 pounds and stand or walk for extended periods of time Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Expert management of the expo and ticket lines - ensuring timeliness, consistency and quality in every dish that leaves our kitchen! Modeling a passion for great food and incredible hospitality! Assisting in supporting the daily operations of the kitchen. Ensuring that all recipes, food preparations and presentations meet TopGolf's specifications and commitment to quality and incredible presentation! Maintaining a safe, orderly and sanitized kitchen. Executing schedules, managing inventory controls and food and labor costs.
