Gateway Casinos & Entertainment Ltd.
London, Ontario (ON)
Position at Gateway Casinos Job Type: Part-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the Dual Guest Services Representative/ Supervisor, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay. This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Don?t miss this chance to put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner. -Manage employee performance through training, coaching, evaluation and mentoring. -Ensure that proper safety, hygiene, and sanitation practices are followed. -A relationship-builder who encourages open communication and collaboration. -Ensure that quality and standards meet expectations on a day-to-day basis. -Handle complaints, room issues, and conflicts graciously. -Customer service skills that exceed guest expectations. What You Bring -Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns -Provide information on current and upcoming events and promotions -Explain and enroll customers in the rewards loyalty program -Assist in implementing on-site events, promotions and entertainment initiatives -Minimum two years of experience in the guest services and/or hospitality industry. -Ability to direct and supervise staff. -A relationship-builder who encourages open communication and collaboration. -Time-management savvy and expert multitasker who thrives in the service industry. -Ability to manage issues and empower a team to excel. -Strategic thinker who has an eye for detail and a capacity to see the big picture. -Benefit from working flexible hours, evenings, and weekends. -Efficient multitasker who thrives in a fast-paced environment. -Can benefit from working flexible hours, evenings, and weekends. -Ability to seamlessly handle complaints, room issues and conflicts. -Excellent customer service skills, including the ability to be friendly, efficient, polite and patient. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 22, 2023
Full time
Position at Gateway Casinos Job Type: Part-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the Dual Guest Services Representative/ Supervisor, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay. This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Don?t miss this chance to put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner. -Manage employee performance through training, coaching, evaluation and mentoring. -Ensure that proper safety, hygiene, and sanitation practices are followed. -A relationship-builder who encourages open communication and collaboration. -Ensure that quality and standards meet expectations on a day-to-day basis. -Handle complaints, room issues, and conflicts graciously. -Customer service skills that exceed guest expectations. What You Bring -Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns -Provide information on current and upcoming events and promotions -Explain and enroll customers in the rewards loyalty program -Assist in implementing on-site events, promotions and entertainment initiatives -Minimum two years of experience in the guest services and/or hospitality industry. -Ability to direct and supervise staff. -A relationship-builder who encourages open communication and collaboration. -Time-management savvy and expert multitasker who thrives in the service industry. -Ability to manage issues and empower a team to excel. -Strategic thinker who has an eye for detail and a capacity to see the big picture. -Benefit from working flexible hours, evenings, and weekends. -Efficient multitasker who thrives in a fast-paced environment. -Can benefit from working flexible hours, evenings, and weekends. -Ability to seamlessly handle complaints, room issues and conflicts. -Excellent customer service skills, including the ability to be friendly, efficient, polite and patient. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Why us? We are looking for a new Guest Services Supervisor for The Hotel Zags. Stylish, inviting and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district. From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it. The hotel invites guests to enjoy wide selection of outdoor gear and travel items from the onsite Gear Shed stocked with fishing poles, scooters, skateboards, hover boards, digital cameras and more for use to cover ground, capture memories, and share experiences with friends back home. Job Overview Front Desk Supervisor supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities -Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. -Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. -Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. -Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. -Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. -Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. -Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. -Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. -Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management.
Sep 20, 2023
Full time
Why us? We are looking for a new Guest Services Supervisor for The Hotel Zags. Stylish, inviting and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district. From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it. The hotel invites guests to enjoy wide selection of outdoor gear and travel items from the onsite Gear Shed stocked with fishing poles, scooters, skateboards, hover boards, digital cameras and more for use to cover ground, capture memories, and share experiences with friends back home. Job Overview Front Desk Supervisor supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities -Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. -Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. -Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. -Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. -Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. -Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. -Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. -Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. -Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. -Maintains a friendly, cheerful and courteous demeanor at all times. -Performs other duties as assigned, requested or deemed necessary by management.
Newport Hospitality Group, Inc.
Columbia, South Carolina
Hotel Sales Manager Hotel Sales Manager The Sales Manager is responsible for the implementation and direction of the property's sales activities in accordance with the Marketing Plan. They coordinate service and activities related to the sales function in order to maximize customer satisfaction and overall profitability. They are responsible for revenue production and for the hotel meeting and or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). The Sales Manager manages all areas of sales according to NHG standards to achieve a professional rapport within the business community. We seek highly motivated leaders with expertise in effective and efficient hotel sales and marketing operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now. Benefits folr Hotel Sales Manager Insurance Paid time off 401K DailyPay: Access your pay when you need it! An added plus; If you like to travel, you will receive special team member hotel rates. Responsibilities for Hotel Sales Manager: Directs the sales activities to achieve budgeted goals Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability Participates as required in solving problems with other departments related to booked business Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG Works to achieve objectives, public recognition and acceptance Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate Educational/Vocational Preparation for Hotel Sales Manager: Bachelor's degree in Hospitality/Restaurant management or Marketing and/or comparable experience gained through 3+ years previous Hotel Sales/Marketing on-the-job training. Qualifications: Three years relevant experience Fluent English-speaking and writing skills Seasoned management/supervisory skills Proven sales track record Outstanding leadership qualities Strong computer and Internet skills Outstanding moral, ethical character Professionalism beyond reproach Safety and customer service oriented Neat, clean, and professional appearance PI
Sep 28, 2023
Full time
Hotel Sales Manager Hotel Sales Manager The Sales Manager is responsible for the implementation and direction of the property's sales activities in accordance with the Marketing Plan. They coordinate service and activities related to the sales function in order to maximize customer satisfaction and overall profitability. They are responsible for revenue production and for the hotel meeting and or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). The Sales Manager manages all areas of sales according to NHG standards to achieve a professional rapport within the business community. We seek highly motivated leaders with expertise in effective and efficient hotel sales and marketing operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now. Benefits folr Hotel Sales Manager Insurance Paid time off 401K DailyPay: Access your pay when you need it! An added plus; If you like to travel, you will receive special team member hotel rates. Responsibilities for Hotel Sales Manager: Directs the sales activities to achieve budgeted goals Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability Participates as required in solving problems with other departments related to booked business Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG Works to achieve objectives, public recognition and acceptance Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate Educational/Vocational Preparation for Hotel Sales Manager: Bachelor's degree in Hospitality/Restaurant management or Marketing and/or comparable experience gained through 3+ years previous Hotel Sales/Marketing on-the-job training. Qualifications: Three years relevant experience Fluent English-speaking and writing skills Seasoned management/supervisory skills Proven sales track record Outstanding leadership qualities Strong computer and Internet skills Outstanding moral, ethical character Professionalism beyond reproach Safety and customer service oriented Neat, clean, and professional appearance PI
Holiday Inn Express & Suites Columbia Univ Area - Hwy 63
Columbia, Missouri
Food and Beverage Supervisor position The Food and Beverage Supervisor is responsible for assisting the Food and Beverage Director in managing all Food and Beverage outlets to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Food and Beverage Supervisor responsibilities are: • Communicate with the staff by holding pre or post service period meetings. • Supervise the assigned service period in the restaurant, and scheduled Special Events as necessary. • Perform restaurant and bar roles when necessary. • Monitor completion of open and close side duties. • Ensure staff follows the Hotels food sanitation policies and procedures. • Assist in training new F&B front of the house staff. • Exercise service recovery when necessary to the guests' satisfaction. Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the established guidelines. • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the established guidelines. • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner. • Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively • Perform any other job-related duties as assigned Food and Beverage Supervisor requirements are: -Experience working in Food and Beverage or Hospitality and basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. -Have or ability to get a liquor license -Knowledge of BEO's and overseeing special events -Excellent customer service skills -Knowledge of the hospitality industry -Familiar with Aloha POS a plus -Great leadership and organizational skills -Effective communication skills
Sep 26, 2023
Full time
Food and Beverage Supervisor position The Food and Beverage Supervisor is responsible for assisting the Food and Beverage Director in managing all Food and Beverage outlets to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Food and Beverage Supervisor responsibilities are: • Communicate with the staff by holding pre or post service period meetings. • Supervise the assigned service period in the restaurant, and scheduled Special Events as necessary. • Perform restaurant and bar roles when necessary. • Monitor completion of open and close side duties. • Ensure staff follows the Hotels food sanitation policies and procedures. • Assist in training new F&B front of the house staff. • Exercise service recovery when necessary to the guests' satisfaction. Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the established guidelines. • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the established guidelines. • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner. • Provides for a safe work environment by following all safety and security procedures and rules. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively • Perform any other job-related duties as assigned Food and Beverage Supervisor requirements are: -Experience working in Food and Beverage or Hospitality and basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. -Have or ability to get a liquor license -Knowledge of BEO's and overseeing special events -Excellent customer service skills -Knowledge of the hospitality industry -Familiar with Aloha POS a plus -Great leadership and organizational skills -Effective communication skills
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Fairfield Inn & Suites Columbia, SC Downtown. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Sep 26, 2023
Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Fairfield Inn & Suites Columbia, SC Downtown. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Gateway Casinos & Entertainment Ltd.
London, Ontario (ON)
Position at Gateway Casinos Job Type: Part-Time The Gateway to Your Future In a fun-filled and exciting work environment, the Cage Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Count and verify opening and closing floats for all coin, currency, chips, and marketing items. -Exchange foreign and domestic currency. -Counts cash and value chips according to company policies and procedures. -Records transactions in Casino Management Software and verifies printed reports. - In the Dual Supervisor role: -Oversee and direct the operation of the Cage. -Manage the casino float to ensure monetary assets and transactions are accurate and secure. -Supervise direct reports, provide instruction and direction as needed. -Interview, train, and develop direct reports including conducting performance appraisals and staff meetings. -Manage Cage staff schedules and completes shift reports and other internal reports as required. -Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators. -Reconcile chip inventories and completes site chip transfers. -Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register. -Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets. -Performs other duties as required in the absence of other supervisory staff. What You Bring -Two years of supervisory work experience handling large amounts of cash with accuracy. -One year of experience as a casino cashier supervisor an asset. -Proven leadership abilities. -Demonstrated knowledge of cashier duties is an asset. -Excellent communication skills, both verbal and written. -Working knowledge of Microsoft Word, Excel and Outlook. -Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment. -Must have good manual dexterity and be able to kneel and crouch. -The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province). -Capacity to work in a confined, closed and restricted area. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . What Is Next Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 24, 2023
Full time
Position at Gateway Casinos Job Type: Part-Time The Gateway to Your Future In a fun-filled and exciting work environment, the Cage Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Count and verify opening and closing floats for all coin, currency, chips, and marketing items. -Exchange foreign and domestic currency. -Counts cash and value chips according to company policies and procedures. -Records transactions in Casino Management Software and verifies printed reports. - In the Dual Supervisor role: -Oversee and direct the operation of the Cage. -Manage the casino float to ensure monetary assets and transactions are accurate and secure. -Supervise direct reports, provide instruction and direction as needed. -Interview, train, and develop direct reports including conducting performance appraisals and staff meetings. -Manage Cage staff schedules and completes shift reports and other internal reports as required. -Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators. -Reconcile chip inventories and completes site chip transfers. -Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register. -Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets. -Performs other duties as required in the absence of other supervisory staff. What You Bring -Two years of supervisory work experience handling large amounts of cash with accuracy. -One year of experience as a casino cashier supervisor an asset. -Proven leadership abilities. -Demonstrated knowledge of cashier duties is an asset. -Excellent communication skills, both verbal and written. -Working knowledge of Microsoft Word, Excel and Outlook. -Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment. -Must have good manual dexterity and be able to kneel and crouch. -The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province). -Capacity to work in a confined, closed and restricted area. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . What Is Next Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Gateway Casinos & Entertainment Ltd.
Vernon, British Columbia (BC)
Position at Lake City Casino Job Type: Part-Time The Gateway to Your Future With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience! Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities A Great Fit, if You -Take initiative in resolving issues and can empower a team to excel -Love building relationships, and encouraging open communication and collaboration -Manage your time well while handling multiple tasks under pressure -Enjoy the excitement of casino operations -Balance the strategic with the hands-on -Are keen on the details and like to balance people interaction with daily paperwork -Feel most energetic at night and benefit from working flexible hours, evenings, and weekends Key Responsibilities -Manages staff service activities, resources, budget and scheduling -Supervises and mentors the team; conduct recruitment, training, task allocation, and performance evaluation -Contributes to the menu and ensures that front-of-house offerings are of the highest caliber -Maintains and promotes updated knowledge of company policies and procedures -Collaborates with management and coordinates food and beverage service for special events What You Bring -1 to 2 years experience in restaurant supervision or an equivalent combination of education, and experience -The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province) -FOODSAFE Level 1 Certificate (In BC) / Mini Food Safety Course (In Alberta) -DealUs In training completed prior to start date (In Alberta) -Leadership skills - able to direct and supervise staff -Customer service skills - able to exceed guest expectations -Able to lift up to 15 pounds Why Work for Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 22, 2023
Full time
Position at Lake City Casino Job Type: Part-Time The Gateway to Your Future With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience! Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities A Great Fit, if You -Take initiative in resolving issues and can empower a team to excel -Love building relationships, and encouraging open communication and collaboration -Manage your time well while handling multiple tasks under pressure -Enjoy the excitement of casino operations -Balance the strategic with the hands-on -Are keen on the details and like to balance people interaction with daily paperwork -Feel most energetic at night and benefit from working flexible hours, evenings, and weekends Key Responsibilities -Manages staff service activities, resources, budget and scheduling -Supervises and mentors the team; conduct recruitment, training, task allocation, and performance evaluation -Contributes to the menu and ensures that front-of-house offerings are of the highest caliber -Maintains and promotes updated knowledge of company policies and procedures -Collaborates with management and coordinates food and beverage service for special events What You Bring -1 to 2 years experience in restaurant supervision or an equivalent combination of education, and experience -The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province) -FOODSAFE Level 1 Certificate (In BC) / Mini Food Safety Course (In Alberta) -DealUs In training completed prior to start date (In Alberta) -Leadership skills - able to direct and supervise staff -Customer service skills - able to exceed guest expectations -Able to lift up to 15 pounds Why Work for Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Newport Hospitality Group, Inc.
Columbia, South Carolina
Hotel Sales Manager Hotel Sales Manager The Sales Manager is responsible for the implementation and direction of the property's sales activities in accordance with the Marketing Plan. They coordinate service and activities related to the sales function in order to maximize customer satisfaction and overall profitability. They are responsible for revenue production and for the hotel meeting and or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). The Sales Manager manages all areas of sales according to NHG standards to achieve a professional rapport within the business community. We seek highly motivated leaders with expertise in effective and efficient hotel sales and marketing operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now. Benefits folr Hotel Sales Manager Insurance Paid time off 401K DailyPay: Access your pay when you need it! An added plus; If you like to travel, you will receive special team member hotel rates. Responsibilities for Hotel Sales Manager: Directs the sales activities to achieve budgeted goals Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability Participates as required in solving problems with other departments related to booked business Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG Works to achieve objectives, public recognition and acceptance Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate Educational/Vocational Preparation for Hotel Sales Manager: Bachelor's degree in Hospitality/Restaurant management or Marketing and/or comparable experience gained through 3+ years previous Hotel Sales/Marketing on-the-job training. Qualifications: Three years relevant experience Fluent English-speaking and writing skills Seasoned management/supervisory skills Proven sales track record Outstanding leadership qualities Strong computer and Internet skills Outstanding moral, ethical character Professionalism beyond reproach Safety and customer service oriented Neat, clean, and professional appearance PI
Sep 18, 2023
Full time
Hotel Sales Manager Hotel Sales Manager The Sales Manager is responsible for the implementation and direction of the property's sales activities in accordance with the Marketing Plan. They coordinate service and activities related to the sales function in order to maximize customer satisfaction and overall profitability. They are responsible for revenue production and for the hotel meeting and or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). The Sales Manager manages all areas of sales according to NHG standards to achieve a professional rapport within the business community. We seek highly motivated leaders with expertise in effective and efficient hotel sales and marketing operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now. Benefits folr Hotel Sales Manager Insurance Paid time off 401K DailyPay: Access your pay when you need it! An added plus; If you like to travel, you will receive special team member hotel rates. Responsibilities for Hotel Sales Manager: Directs the sales activities to achieve budgeted goals Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability Participates as required in solving problems with other departments related to booked business Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis Enhances the property's community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG Works to achieve objectives, public recognition and acceptance Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate Educational/Vocational Preparation for Hotel Sales Manager: Bachelor's degree in Hospitality/Restaurant management or Marketing and/or comparable experience gained through 3+ years previous Hotel Sales/Marketing on-the-job training. Qualifications: Three years relevant experience Fluent English-speaking and writing skills Seasoned management/supervisory skills Proven sales track record Outstanding leadership qualities Strong computer and Internet skills Outstanding moral, ethical character Professionalism beyond reproach Safety and customer service oriented Neat, clean, and professional appearance PI
Marriott International, Inc
Washington, Washington DC
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Washington D.C., nd Street NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare proper plate and platter presentations for banquets. Set up and operate action stations for banquet or buffet. Carve buffet meats as requested by guests. Support banquet and buffet by ensuring adequate stock of all items. Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sep 27, 2023
Full time
Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton Washington D.C., nd Street NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare proper plate and platter presentations for banquets. Set up and operate action stations for banquet or buffet. Carve buffet meats as requested by guests. Support banquet and buffet by ensuring adequate stock of all items. Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Gateway Casinos & Entertainment Ltd.
Kelowna, British Columbia (BC)
Position at Playtime Casino Job Type: Casual The Gateway to Your Future Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or loses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Minimum 1-year experience in a customer service role. -Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario). -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Dealing experience is an asset. -Completion of Deal Us In Phase I training within 30 days of start (in Alberta). -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 27, 2023
Full time
Position at Playtime Casino Job Type: Casual The Gateway to Your Future Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or loses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Minimum 1-year experience in a customer service role. -Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario). -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Dealing experience is an asset. -Completion of Deal Us In Phase I training within 30 days of start (in Alberta). -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Gateway Casinos & Entertainment Ltd.
Rama, Ontario (ON)
Position at Casino Rama Resort Job Title/Classification: Second Cook Department: Culinary Employment Type: Part-Time & Casual Shift Assignment TBD Wages: Start Rate: $19.32; 1-Year Rate: $21.47 # of Vacancies: 2 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! Second Cook A passion for fine cuisine, a desire to expand your culinary mind or step into the limelight the area's best culinary team. If any of these fit your profile then we're waiting for you to join our exemplary culinary team of professionals! In the role of Second Cook, we are currently seeking a high energy and knowledge hungry candidate who thrives in a fast paced and dynamic work environment! Key Responsibilities -Maintain a clean and safe work area -Preparation of all food items pertaining to specific station done in a timely manner -Maintain levels of production and meet or exceed guest expectations -Must provide superior customer service, to both internal and external customers -Control waste and spoilage in the assigned department -Maintain health and safety standards -Perform other duties as assigned What You'll Require -Must have attended a recognized culinary institution having completed or in the process of completing a culinary program or have a minimum three (3) years of progressive, recognized culinary experience in a large kitchen/similar working environment -Must be able to follow direction -Must be able to work in a fast paced environment -French language skills (verbal and written) are an asset -Ability to work all shifts, weekends and holidays as required -All employees at Casino Rama are expected to: -Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act -Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols -Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Sep 27, 2023
Full time
Position at Casino Rama Resort Job Title/Classification: Second Cook Department: Culinary Employment Type: Part-Time & Casual Shift Assignment TBD Wages: Start Rate: $19.32; 1-Year Rate: $21.47 # of Vacancies: 2 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! Second Cook A passion for fine cuisine, a desire to expand your culinary mind or step into the limelight the area's best culinary team. If any of these fit your profile then we're waiting for you to join our exemplary culinary team of professionals! In the role of Second Cook, we are currently seeking a high energy and knowledge hungry candidate who thrives in a fast paced and dynamic work environment! Key Responsibilities -Maintain a clean and safe work area -Preparation of all food items pertaining to specific station done in a timely manner -Maintain levels of production and meet or exceed guest expectations -Must provide superior customer service, to both internal and external customers -Control waste and spoilage in the assigned department -Maintain health and safety standards -Perform other duties as assigned What You'll Require -Must have attended a recognized culinary institution having completed or in the process of completing a culinary program or have a minimum three (3) years of progressive, recognized culinary experience in a large kitchen/similar working environment -Must be able to follow direction -Must be able to work in a fast paced environment -French language skills (verbal and written) are an asset -Ability to work all shifts, weekends and holidays as required -All employees at Casino Rama are expected to: -Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act -Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols -Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Gateway Casinos & Entertainment Ltd.
Vernon, British Columbia (BC)
Position at Lake City Casino Job Type: Casual / Relief The Gateway to Your Future Ready to be part of the action as a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or loses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Demonstrated success as a professional Card Dealer, with at least 6 months of experience. -Excellent customer service skills. -Proven technical abilities and a sound knowledge of gaming policies and procedures. -Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario). -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Proven to be detail oriented, reliable, punctual, efficient and diligent in duties and responsibilities. -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 27, 2023
Full time
Position at Lake City Casino Job Type: Casual / Relief The Gateway to Your Future Ready to be part of the action as a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or loses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Demonstrated success as a professional Card Dealer, with at least 6 months of experience. -Excellent customer service skills. -Proven technical abilities and a sound knowledge of gaming policies and procedures. -Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario). -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Proven to be detail oriented, reliable, punctual, efficient and diligent in duties and responsibilities. -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Gateway Casinos & Entertainment Ltd.
Edmonton, Alberta (AB)
Position at Grand Villa Casino Job Type: Part-Time The Gateway to Your Future Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or losses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Minimum 1-year experience in a customer service role. -AML, RGW, Proserve and Deal Us In Phase I certifications -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Dealing experience is an asset, training will be provided. -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
Sep 27, 2023
Full time
Position at Grand Villa Casino Job Type: Part-Time The Gateway to Your Future Ready to be part of the action? As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action. We Provide -Full benefits package for full-time employees -Retirement savings plan -Exciting, supportive and fun work environment -Family and friends discounts on travel, tech, food, beverage, and fitness -Development and training opportunities Key Responsibilities -Computes wins or losses and bet settlements. -Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities. -Maintains appropriate game pace and proper game security. -Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities. What You Bring -Minimum 1-year experience in a customer service role. -AML, RGW, Proserve and Deal Us In Phase I certifications -Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations. -Dealing experience is an asset, training will be provided. -Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips. -Ability to stand and/or sit for long periods of time as applicable. -Outgoing, friendly energy and know how to deliver extraordinary service. -Enjoy calculating numbers, memorizing combinations, and focusing on the details. -Take pride in every game you deal and are eager to learn and master new games. -Are a night owl who benefits from working flexible hours, evenings and weekends. -Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperative environment. Why Work With Us? Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy. Get to Know Gateway Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Apply Now! Not the right fit this time? Follow us on our careers social media pages! Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.
City, State: Washington, District of Columbia The purpose of a LAUNDRY ATTENDANT is to ensure laundry is clean and ready for room attendants to stock guest rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prior to washing, ready linen by removing foreign objects. Wash and dry laundry using correct formula for each wash load. Fold items using technique as outlined in brand standards or by management. Ensure that finished laundry has no wrinkles, tears or stains - remove unacceptable product to a specified location to ensure only quality product is used in guest rooms. Maintain laundry area in a clean and orderly manner; check and clean lint traps daily on all equipment. Maintain housekeeping and customer service standards by ensuring that towels, sheets and linens are cleaned, ironed (if necessary); and stored properly. Maintains an acceptable pace of work to ensure efficiency and that inventory is maintained for guest needs. Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Education/Experience High school education is not required. Up to one month related experience or training; or equivalent combination of education and experience. Minimum Requirement Be able to work in a standing position for long periods of time up to 8 hours a day. Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Sep 27, 2023
Full time
City, State: Washington, District of Columbia The purpose of a LAUNDRY ATTENDANT is to ensure laundry is clean and ready for room attendants to stock guest rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prior to washing, ready linen by removing foreign objects. Wash and dry laundry using correct formula for each wash load. Fold items using technique as outlined in brand standards or by management. Ensure that finished laundry has no wrinkles, tears or stains - remove unacceptable product to a specified location to ensure only quality product is used in guest rooms. Maintain laundry area in a clean and orderly manner; check and clean lint traps daily on all equipment. Maintain housekeeping and customer service standards by ensuring that towels, sheets and linens are cleaned, ironed (if necessary); and stored properly. Maintains an acceptable pace of work to ensure efficiency and that inventory is maintained for guest needs. Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Education/Experience High school education is not required. Up to one month related experience or training; or equivalent combination of education and experience. Minimum Requirement Be able to work in a standing position for long periods of time up to 8 hours a day. Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. What to Expect Be part of a cohesive team with opportunities to build a successful career. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Hotel: Columbia Embassy Suites Breakfast Attendant Part time Primary Purpose: The primary purpose of the Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception. Work Performed: The Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments: Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment; Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area. Provide a high level of customer service, including resolving customer concerns in a warm and professional manner; Able to perform the duties of a complimentary bartender, busser, cook, or server as needed; Knowledge of menus, presentation, and preparation methods; Ensure that all food is stored in proper containers and at proper storage and holding temperatures; Work with all employees as a team to ensure smooth operation of food production; Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees; Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Previous customer service experience Previous food service experience High school diploma or equivalent Food Safety Training certified or become certified within first 60 days of employment. Alcohol Awareness certified or become certified within first 60 days of employment Able to lift a minimum of 50lbs occasionally and 15lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Flexible to work day shifts, early mornings, evenings, nights weekends and holidays Pay is $10.50/hour When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Sep 26, 2023
Full time
Hotel: Columbia Embassy Suites Breakfast Attendant Part time Primary Purpose: The primary purpose of the Food & Beverage Attendant is to provide guests with an excellent dining experience while assisting in the presentation of the complimentary breakfast/evening reception. Work Performed: The Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments: Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment; Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area. Provide a high level of customer service, including resolving customer concerns in a warm and professional manner; Able to perform the duties of a complimentary bartender, busser, cook, or server as needed; Knowledge of menus, presentation, and preparation methods; Ensure that all food is stored in proper containers and at proper storage and holding temperatures; Work with all employees as a team to ensure smooth operation of food production; Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees; Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Previous customer service experience Previous food service experience High school diploma or equivalent Food Safety Training certified or become certified within first 60 days of employment. Alcohol Awareness certified or become certified within first 60 days of employment Able to lift a minimum of 50lbs occasionally and 15lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Flexible to work day shifts, early mornings, evenings, nights weekends and holidays Pay is $10.50/hour When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:
Gateway Casinos & Entertainment Ltd.
Rama, Ontario (ON)
Position at Casino Rama Resort Job Type: Part-Time Job Title/Classification: Houseperson Department: Hotel Housekeeping Employment Type: Part-Time Shift Assignment TBD Wages: Start Rate: $16.46; 520 Hour Rate: $18.51; 1-Year Rate: $20.57 # of Vacancies: 2 Posting Date: September 1, 2023 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! The Position As a C.R.E.W. member of the Hotel Housekeeping Team, we are looking for considerate, enthusiastic people who enjoy cleaning and maintaining our magnificent hotel suites and facilities. We are proud to continue to promote our patrons high standards of cleanliness they have come to know and expect from Casino Rama. Key Responsibilities PUBLIC AREA -Clean and maintain all public areas including, but not limited to, back of the house, public washrooms, lobby, banquet and employee areas according to standard cleaning procedures; -Dust and polish furniture, lamps, planters and fixtures and vacuum in public areas, back of house, the lobby, elevators and main floor areas; -Clean glass surfaces and windows; clean all doors in hotel and rotunda areas; sweep lobby entrance both inside and out; -Clean and tidy employee locker rooms; -Clean and maintain Spa and Pool Area including, but not limited to, locker room, gym, pool deck, exterior patio and washrooms; -Clean offices, dust and wipe furniture, vacuum carpet and remove all garbage; -Comply with Casino Rama policies and procedures -Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift; -Perform specific detailed cleaning such as window cleaning and carpet cleaning; -Perform other tasks as assigned. ROOMS -Respond to all Guest requests such as extra pillows and amenities in a professional and efficient manner; retrieve items when due to be returned; -Collect dirty linen, garbage and dirty glasses from the Room Attendant carts; -Organize and re-stock all linen closets with items needed for the guest room such as amenities and extra linen; -Clean and maintain all guest room areas such as hallways, ice machine, guest and service elevator landings; -Empty and dispose of garbage in lobby area and administrative offices; -Restock Room Attendant baskets and refill cleaning bottles; -Overnight shifts will require additional duties including, but not limited to,: -Deep clean all public washrooms (lobby, banquet, employee areas), -Deep clean Spa and Pool area such as locker room, mini spa, treatment room, gym, pool deck, hot tub -Deep clean all hotel Restaurants after closing times (Weirs, Cedar, St. Germaine's, Firestarter) -Dust and vacuum banquet rooms -Comply with Casino Rama policies and procedures -Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift; -Perform specific detailed cleaning such as window cleaning and carpet cleaning; -Clean guest rooms as required; -Perform other tasks as assigned; What You'll Require -Must be able to work independently and in a team environment; -Reliable and dependable work ethic; -Good verbal and written English communication skills; -Good time management skills; must have the ability to multi-task in a busy, fast paced work environment; -Must be able to push and pull supply cart 50 lbs. force; frequent lifting of housekeeping supplies 2-25 lbs; -Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; -Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Strong customer service skills -French language skills (verbal and written) are an asset -All employees at Casino Rama Resort are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers. What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Sep 24, 2023
Full time
Position at Casino Rama Resort Job Type: Part-Time Job Title/Classification: Houseperson Department: Hotel Housekeeping Employment Type: Part-Time Shift Assignment TBD Wages: Start Rate: $16.46; 520 Hour Rate: $18.51; 1-Year Rate: $20.57 # of Vacancies: 2 Posting Date: September 1, 2023 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! The Position As a C.R.E.W. member of the Hotel Housekeeping Team, we are looking for considerate, enthusiastic people who enjoy cleaning and maintaining our magnificent hotel suites and facilities. We are proud to continue to promote our patrons high standards of cleanliness they have come to know and expect from Casino Rama. Key Responsibilities PUBLIC AREA -Clean and maintain all public areas including, but not limited to, back of the house, public washrooms, lobby, banquet and employee areas according to standard cleaning procedures; -Dust and polish furniture, lamps, planters and fixtures and vacuum in public areas, back of house, the lobby, elevators and main floor areas; -Clean glass surfaces and windows; clean all doors in hotel and rotunda areas; sweep lobby entrance both inside and out; -Clean and tidy employee locker rooms; -Clean and maintain Spa and Pool Area including, but not limited to, locker room, gym, pool deck, exterior patio and washrooms; -Clean offices, dust and wipe furniture, vacuum carpet and remove all garbage; -Comply with Casino Rama policies and procedures -Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift; -Perform specific detailed cleaning such as window cleaning and carpet cleaning; -Perform other tasks as assigned. ROOMS -Respond to all Guest requests such as extra pillows and amenities in a professional and efficient manner; retrieve items when due to be returned; -Collect dirty linen, garbage and dirty glasses from the Room Attendant carts; -Organize and re-stock all linen closets with items needed for the guest room such as amenities and extra linen; -Clean and maintain all guest room areas such as hallways, ice machine, guest and service elevator landings; -Empty and dispose of garbage in lobby area and administrative offices; -Restock Room Attendant baskets and refill cleaning bottles; -Overnight shifts will require additional duties including, but not limited to,: -Deep clean all public washrooms (lobby, banquet, employee areas), -Deep clean Spa and Pool area such as locker room, mini spa, treatment room, gym, pool deck, hot tub -Deep clean all hotel Restaurants after closing times (Weirs, Cedar, St. Germaine's, Firestarter) -Dust and vacuum banquet rooms -Comply with Casino Rama policies and procedures -Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift; -Perform specific detailed cleaning such as window cleaning and carpet cleaning; -Clean guest rooms as required; -Perform other tasks as assigned; What You'll Require -Must be able to work independently and in a team environment; -Reliable and dependable work ethic; -Good verbal and written English communication skills; -Good time management skills; must have the ability to multi-task in a busy, fast paced work environment; -Must be able to push and pull supply cart 50 lbs. force; frequent lifting of housekeeping supplies 2-25 lbs; -Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; -Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Strong customer service skills -French language skills (verbal and written) are an asset -All employees at Casino Rama Resort are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers. What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Gateway Casinos & Entertainment Ltd.
Rama, Ontario (ON)
Position at Casino Rama Resort Job Type: Part-Time Job Title/Classification: Outlet Greeter Department: Couchiching Court Employment Type: Part-Time Shift Assignment TBD Wages: Start Rate: $16.75; 520-Hour Rate: $18.85; 1-Year Rate: $20.94 # of Vacancies: 4 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! The Position Casino Rama is looking for customer-oriented, service professionals to join our Food & Beverage team in providing unique dining experiences to our customers! As an Outlet Greeter at Casino Rama you can expect to have a primary outlet, but also work based upon your service skill level in any of the ten (10) outlets as well in banquets. This approach, aids in maximizing the hours of C.R.E.W. members and provides an opportunity for growth and development. Key Responsibilities: -Maintain a professional appearance adhering to company and department grooming policy; -Maintain a high level of professionalism, positive demeanor, service and phone etiquette at all times; -Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; -Problem solve any potential guest or crew complaints and alert management on issues that need further follow up; -Recognize and use guest name at all times; -Seat guests in a pleasant manner following the standards set forth by the department; -Control guest flow of seating in the restaurant; -Comply with all coupon and comp policies, sequences and steps of service for seating guests, handling/maintaining restaurant reservations, controlling flow and communication with VIP; -Maintain cleanliness of restaurant lobby areas; -Assist in all areas of the restaurant as needed to ensure guest satisfaction and support teamwork; -Be knowledgeable about the daily activities in the Hotel and the Casino; -Be knowledgeable of all menu items offered in the restaurant; -Help maintain an organized, safe and clean outlet; -Performs other duties as assigned. What You'll Require: -Previous customer service experience in a fast paced environment in a similar role preferred; -Ability to present an outgoing, confident and personable attitude at all times; -Reliable and dependable work ethic; -Excellent verbal English communication skills; Ability to read and write in English; -Excellent time management skills; must have the ability to efficiently and calmly multi-task in a high volume, fast paced work environment; -Must be able to carry out essential duties that include occasional lifting of dishes, trays, cutlery and other related service products from 2-44 lbs.; -Ability to walk and stand for prolonged periods (regular work shift 8 hours); -Must have or be able to acquire Smart Serve certification; -Understanding of guest flow and restaurant operations an asset. -French language skills (verbal and written) are an asset -All employees at Casino Rama are expected to: -Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act -Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols -Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Sep 22, 2023
Full time
Position at Casino Rama Resort Job Type: Part-Time Job Title/Classification: Outlet Greeter Department: Couchiching Court Employment Type: Part-Time Shift Assignment TBD Wages: Start Rate: $16.75; 520-Hour Rate: $18.85; 1-Year Rate: $20.94 # of Vacancies: 4 IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. Who We Are Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at . Why Work For Us Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! The Position Casino Rama is looking for customer-oriented, service professionals to join our Food & Beverage team in providing unique dining experiences to our customers! As an Outlet Greeter at Casino Rama you can expect to have a primary outlet, but also work based upon your service skill level in any of the ten (10) outlets as well in banquets. This approach, aids in maximizing the hours of C.R.E.W. members and provides an opportunity for growth and development. Key Responsibilities: -Maintain a professional appearance adhering to company and department grooming policy; -Maintain a high level of professionalism, positive demeanor, service and phone etiquette at all times; -Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; -Problem solve any potential guest or crew complaints and alert management on issues that need further follow up; -Recognize and use guest name at all times; -Seat guests in a pleasant manner following the standards set forth by the department; -Control guest flow of seating in the restaurant; -Comply with all coupon and comp policies, sequences and steps of service for seating guests, handling/maintaining restaurant reservations, controlling flow and communication with VIP; -Maintain cleanliness of restaurant lobby areas; -Assist in all areas of the restaurant as needed to ensure guest satisfaction and support teamwork; -Be knowledgeable about the daily activities in the Hotel and the Casino; -Be knowledgeable of all menu items offered in the restaurant; -Help maintain an organized, safe and clean outlet; -Performs other duties as assigned. What You'll Require: -Previous customer service experience in a fast paced environment in a similar role preferred; -Ability to present an outgoing, confident and personable attitude at all times; -Reliable and dependable work ethic; -Excellent verbal English communication skills; Ability to read and write in English; -Excellent time management skills; must have the ability to efficiently and calmly multi-task in a high volume, fast paced work environment; -Must be able to carry out essential duties that include occasional lifting of dishes, trays, cutlery and other related service products from 2-44 lbs.; -Ability to walk and stand for prolonged periods (regular work shift 8 hours); -Must have or be able to acquire Smart Serve certification; -Understanding of guest flow and restaurant operations an asset. -French language skills (verbal and written) are an asset -All employees at Casino Rama are expected to: -Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act -Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols -Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers What Is Next Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! • Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. "Play Smart" To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
Description: Love your job at Texas Roadhouse! Join our family and take pride in your work. Texas Roadhouse is looking for a legendary Restaurant Supervisor (called a "Key") who has strong communication and leadership skills to assist the Management Team. If you have a passion for legendary food and legendary service, apply to be a Restaurant Supervisor today! As a Restaurant Supervisor (or Key), your responsibilities could include (depending on whether you are in Front of House and Back of House): • Helping Maintain projected costs and labor during scheduled shifts • Managing through "hands on" supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties • Hosting promotions (incentives) and Alley Rallies • Helping make sure staff is following established recipes and procedures • Helping enforce applicable liquor laws and responsible alcohol service guidelines • Helping to control the guest flow and monitoring ticket times • In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility • Coaching employees to maintain consistency in food and service to increase sales • 100% table visits (if applicable) • Maintaining culture and core values: Passion, Partnership, Integrity and Fun with Purpose • Working during peak business hours to set the pace in Front or Back of House • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff • Understanding, managing, and practicing safe food handling procedures If you think you would be a legendary Restaurant Supervisor, apply at Texas Roadhouse today! Our restaurant Roadies are the heart and soul of our company, bringing Legendary Food and Legendary Service to our local communities. Our Restaurant Roadies are paid weekly! In addition, we offer a comprehensive total rewards package after one year of service to Roadies that meet our benefit-eligibility requirements. The total rewards package includes, but is not limited to: • Medical / dental / vision insurance • Short-term and long-term disability insurance • Life insurance • 401(k) savings plan • Flexible Spending Accounts We also provide our benefits eligible Roadies with additional perks such as: • Paid vacation • Tuition reimbursement • Training and development • Paid leaves (i.e. Maternity, parental, and organ donor) We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Sep 11, 2023
Full time
Description: Love your job at Texas Roadhouse! Join our family and take pride in your work. Texas Roadhouse is looking for a legendary Restaurant Supervisor (called a "Key") who has strong communication and leadership skills to assist the Management Team. If you have a passion for legendary food and legendary service, apply to be a Restaurant Supervisor today! As a Restaurant Supervisor (or Key), your responsibilities could include (depending on whether you are in Front of House and Back of House): • Helping Maintain projected costs and labor during scheduled shifts • Managing through "hands on" supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties • Hosting promotions (incentives) and Alley Rallies • Helping make sure staff is following established recipes and procedures • Helping enforce applicable liquor laws and responsible alcohol service guidelines • Helping to control the guest flow and monitoring ticket times • In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility • Coaching employees to maintain consistency in food and service to increase sales • 100% table visits (if applicable) • Maintaining culture and core values: Passion, Partnership, Integrity and Fun with Purpose • Working during peak business hours to set the pace in Front or Back of House • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff • Understanding, managing, and practicing safe food handling procedures If you think you would be a legendary Restaurant Supervisor, apply at Texas Roadhouse today! Our restaurant Roadies are the heart and soul of our company, bringing Legendary Food and Legendary Service to our local communities. Our Restaurant Roadies are paid weekly! In addition, we offer a comprehensive total rewards package after one year of service to Roadies that meet our benefit-eligibility requirements. The total rewards package includes, but is not limited to: • Medical / dental / vision insurance • Short-term and long-term disability insurance • Life insurance • 401(k) savings plan • Flexible Spending Accounts We also provide our benefits eligible Roadies with additional perks such as: • Paid vacation • Tuition reimbursement • Training and development • Paid leaves (i.e. Maternity, parental, and organ donor) We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
