Do you enjoy preparing delicious meals? Are you compassionate and have a longing to serve individuals who may struggle with health and physical limitations? Would you like to foster your passion for the culinary arts? As a dietary cook, you will assist in food preparation and presentation to our guests - a great part of their day! The Laurels of Norworth offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay, a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Free CNA/STNA certification Zero cost uniforms Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Handles and stores all food according to facility procedures and safe food handling guidelines. Assists with food preparation as assigned by supervisor. Prepares food items according to standardized recipes insuring safe food handling practices. Assists with the set-up of the food tray line. Assembles diet trays and delivers tray carts to dining areas or to units. Cleans dishes, utensils and equipment according to facility procedures. Assists in dishwashing operation and cleaning tasks. Qualifications High school diploma or general education degree (GED). One year of experience as a food service aide in an institutional food service setting preferred. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion, and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
Sep 19, 2023
Full time
Do you enjoy preparing delicious meals? Are you compassionate and have a longing to serve individuals who may struggle with health and physical limitations? Would you like to foster your passion for the culinary arts? As a dietary cook, you will assist in food preparation and presentation to our guests - a great part of their day! The Laurels of Norworth offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay, a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Free CNA/STNA certification Zero cost uniforms Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Handles and stores all food according to facility procedures and safe food handling guidelines. Assists with food preparation as assigned by supervisor. Prepares food items according to standardized recipes insuring safe food handling practices. Assists with the set-up of the food tray line. Assembles diet trays and delivers tray carts to dining areas or to units. Cleans dishes, utensils and equipment according to facility procedures. Assists in dishwashing operation and cleaning tasks. Qualifications High school diploma or general education degree (GED). One year of experience as a food service aide in an institutional food service setting preferred. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion, and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Express & Suites Polaris- Columbus, OH. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
Sep 17, 2023
Full time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Express & Suites Polaris- Columbus, OH. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms. Responsible for greeting every guest/customers with a smile and positive attitude Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Ensures entire food selection is available daily and hours of operation are strictly adhered to. Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area. Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory. Inventory o Assist with daily/weekly/monthly food and beverage inventories. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Be knowledgeable about state regulations regarding health policies. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis. Must be able to lift up to 50bs on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Food handler's permit if required by state law. Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
We are hiring a Catering & Sales Manager The primary responsibility for this role is to sell and detail social and corporate catering events with and without guest rooms for the hotel. Role will average 50% corporate group bookings and 50% social events. Position requires the manager to be able to work a flexible schedule including weekends to oversee the execution of your events. During peak social seasons, catering sales manager can expect their work schedule to fluctuate between a Monday - Friday schedule to a Tuesday - Saturday schedule. Primary sales efforts are in selling guest rooms, banquet food & beverage, upsell previously contracted groups turned over to the CSM, and maximizing hotel revenues. Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function. Daily solicitation for new business, contract negotiation and review, coordinating local marketing efforts and facilitating a high level of communication before, during and post event with pertinent hotel staff to ensure a high level of service for each catering event and other duties as assigned. Keep accurate communication flowing freely among all hotel departments. Inform appropriate management team members promptly of any work-related problems or guest complaints. Promote the hotel through goodwill, courtesy and a positive attitude. Attend all scheduled training classes and meetings. Train and supervise other associates as directed by management. Perform any reasonable request as assigned or directed by management. Provide for a safe work environment by following all safety and security procedures and rules. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternate solutions. Uses his/her personal judgment to integrated current trends in event management and event design. To solicit banquet and catering sales by telephone and personal contact. Works closely with our sales team for all catering functions to insure maximum utilization of facilities. Works to continuously improve customer service by integrating obtained feedback and personal judgment into action plans. Performs all other duties as required by the General Manager. Maintain budgeted sales quotas. Create new ideas to increase catering revenue during low demand periods. Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEO's for distribution. Offer personalized service to all groups in hotel. Perform all guest contact activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction. Solicit future business from current and past customers. Set example of proper attitude and performance, maintaining appositive attitude toward the hotel and the job being performed. Create and maintain team work by maintaining a cooperative team-like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments) to help achieve our common goals of maximizing guest satisfaction and profit margins. Delegate responsibilities to banquet captain when applicable. Complete all assignments by assigned due dates. Establish and review plans and actions on a quarterly basis and update as needed. Establish sound objectives and accomplish objectives on a timely basis. Operate within corporate and property standard policies and procedures. Meet or exceed own booking goals, appointment goals and solicitation goals each month by talking and personally meeting with customers to sell hotel function space. Maintain records on cancellations and turndown report, analyzes these reports quarterly. Review future bookings with Sales and Marketing/Revenue Management team weekly. Promptly respond to correspondence from customers, prospects and corporate offices relating to catering/sales activities. Maintain catering/sales account database in accordance with standards set by Management Company and ensure compliance with the properties specific requirements. Provide site tours to potential customers of the hotel's banquet facilities. Facilitates various meetings as he/she perceives necessary (Banquet Event order meeting, room block review, Pre/Post convention meeting, etc.) Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgment as it relates to these departments when handling guest complaints, employee issues, or other matters of significance. Requirements: Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Sep 16, 2023
Full time
We are hiring a Catering & Sales Manager The primary responsibility for this role is to sell and detail social and corporate catering events with and without guest rooms for the hotel. Role will average 50% corporate group bookings and 50% social events. Position requires the manager to be able to work a flexible schedule including weekends to oversee the execution of your events. During peak social seasons, catering sales manager can expect their work schedule to fluctuate between a Monday - Friday schedule to a Tuesday - Saturday schedule. Primary sales efforts are in selling guest rooms, banquet food & beverage, upsell previously contracted groups turned over to the CSM, and maximizing hotel revenues. Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function. Daily solicitation for new business, contract negotiation and review, coordinating local marketing efforts and facilitating a high level of communication before, during and post event with pertinent hotel staff to ensure a high level of service for each catering event and other duties as assigned. Keep accurate communication flowing freely among all hotel departments. Inform appropriate management team members promptly of any work-related problems or guest complaints. Promote the hotel through goodwill, courtesy and a positive attitude. Attend all scheduled training classes and meetings. Train and supervise other associates as directed by management. Perform any reasonable request as assigned or directed by management. Provide for a safe work environment by following all safety and security procedures and rules. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternate solutions. Uses his/her personal judgment to integrated current trends in event management and event design. To solicit banquet and catering sales by telephone and personal contact. Works closely with our sales team for all catering functions to insure maximum utilization of facilities. Works to continuously improve customer service by integrating obtained feedback and personal judgment into action plans. Performs all other duties as required by the General Manager. Maintain budgeted sales quotas. Create new ideas to increase catering revenue during low demand periods. Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEO's for distribution. Offer personalized service to all groups in hotel. Perform all guest contact activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction. Solicit future business from current and past customers. Set example of proper attitude and performance, maintaining appositive attitude toward the hotel and the job being performed. Create and maintain team work by maintaining a cooperative team-like attitude in working with supervisors and fellow associates (both within the department and in other hotel departments) to help achieve our common goals of maximizing guest satisfaction and profit margins. Delegate responsibilities to banquet captain when applicable. Complete all assignments by assigned due dates. Establish and review plans and actions on a quarterly basis and update as needed. Establish sound objectives and accomplish objectives on a timely basis. Operate within corporate and property standard policies and procedures. Meet or exceed own booking goals, appointment goals and solicitation goals each month by talking and personally meeting with customers to sell hotel function space. Maintain records on cancellations and turndown report, analyzes these reports quarterly. Review future bookings with Sales and Marketing/Revenue Management team weekly. Promptly respond to correspondence from customers, prospects and corporate offices relating to catering/sales activities. Maintain catering/sales account database in accordance with standards set by Management Company and ensure compliance with the properties specific requirements. Provide site tours to potential customers of the hotel's banquet facilities. Facilitates various meetings as he/she perceives necessary (Banquet Event order meeting, room block review, Pre/Post convention meeting, etc.) Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgment as it relates to these departments when handling guest complaints, employee issues, or other matters of significance. Requirements: Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Nationwide Hotel and Conference Center
Lewis Center, Ohio
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for Prep Cooks to join our team! Prep Cooks will prepare line according to par sheets or direction from supervisors and cook products assigned to his/her station. Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events. Our attractive compensation package includes a $16-$19 hourly rate, and full-time associates have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc. Other perks and benefits! Come work with us, and you'll receive vacation days each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary. Primary Responsibilities: Assist Executive Sous Chef and Banquet Chef with banquet and party prep when needed. Prepares meats and seafood for line and special functions Prepares all sauces, stocks, chili and soups Prepares Daily Luncheon Buffet, Daily Sandwich, Post Daily Sheets and Banquet Records Prepares food in accordance with NHCC recipes Assists with other duties as assigned by the sous chefs Qualifications, Education, Experience, Skills, and Abilities: High School Diploma. 2+ years' experience in an upscale banquet kitchen preferred ServSafe Certification preferred Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Sep 12, 2023
Full time
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for Prep Cooks to join our team! Prep Cooks will prepare line according to par sheets or direction from supervisors and cook products assigned to his/her station. Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events. Our attractive compensation package includes a $16-$19 hourly rate, and full-time associates have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc. Other perks and benefits! Come work with us, and you'll receive vacation days each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary. Primary Responsibilities: Assist Executive Sous Chef and Banquet Chef with banquet and party prep when needed. Prepares meats and seafood for line and special functions Prepares all sauces, stocks, chili and soups Prepares Daily Luncheon Buffet, Daily Sandwich, Post Daily Sheets and Banquet Records Prepares food in accordance with NHCC recipes Assists with other duties as assigned by the sous chefs Qualifications, Education, Experience, Skills, and Abilities: High School Diploma. 2+ years' experience in an upscale banquet kitchen preferred ServSafe Certification preferred Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for Prep Cooks to join our team! Prep Cooks will prepare line according to par sheets or direction from supervisors and cook products assigned to his/her station. Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events. Our attractive compensation package includes a $16-$19 hourly rate, and full-time associates have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc. Other perks and benefits! Come work with us, and you'll receive vacation days each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary. Primary Responsibilities: Assist Executive Sous Chef and Banquet Chef with banquet and party prep when needed. Prepares meats and seafood for line and special functions Prepares all sauces, stocks, chili and soups Prepares Daily Luncheon Buffet, Daily Sandwich, Post Daily Sheets and Banquet Records Prepares food in accordance with NHCC recipes Assists with other duties as assigned by the sous chefs Qualifications, Education, Experience, Skills, and Abilities: High School Diploma. 2+ years' experience in an upscale banquet kitchen preferred ServSafe Certification preferred Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Sep 10, 2023
Full time
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for Prep Cooks to join our team! Prep Cooks will prepare line according to par sheets or direction from supervisors and cook products assigned to his/her station. Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events. Our attractive compensation package includes a $16-$19 hourly rate, and full-time associates have access to medical, dental, vision, company paid life, 401k with match, STD/LTD, etc. Other perks and benefits! Come work with us, and you'll receive vacation days each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary. Primary Responsibilities: Assist Executive Sous Chef and Banquet Chef with banquet and party prep when needed. Prepares meats and seafood for line and special functions Prepares all sauces, stocks, chili and soups Prepares Daily Luncheon Buffet, Daily Sandwich, Post Daily Sheets and Banquet Records Prepares food in accordance with NHCC recipes Assists with other duties as assigned by the sous chefs Qualifications, Education, Experience, Skills, and Abilities: High School Diploma. 2+ years' experience in an upscale banquet kitchen preferred ServSafe Certification preferred Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Job Description RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Food Runner to join our team and provide direct service and hospitality to the Restaurant's guests. In this role, you will add value to the overall flow of service by being a great team player and being one step ahead of the guest needs. We are looking for a candidate who is passionate about luxury service and compelled by the details. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs Run food and beverages to guests Anticipate all guest needs and fulfill requests in a timely manner Assist with removing food and beverages from guest tables in a timely manner and "Full hands" on trips to and from the kitchen Support with tasks incidental to the Food Runner's primary responsibilities, which includes: station setup, condiment preparation, restocking, maintaining clean front of line between dish atelier and pass, maintaining to-go station, resetting tables, clearing soiled linen and polishing silverware and glassware OUR REQUIREMENTS Eager to learn new skills and support the broader team Alcoholic Beverage Service Certified, Certification based on Local Jurisdiction Valid Food Handler Certified Execute tasks with edge and urgency Effectively multitask in a fast paced environment with a positive attitude Willingness to work a flexible schedule, including weekends and holidays PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs Work standing and walking for extended periods of time About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Sep 07, 2023
Full time
Job Description RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Food Runner to join our team and provide direct service and hospitality to the Restaurant's guests. In this role, you will add value to the overall flow of service by being a great team player and being one step ahead of the guest needs. We are looking for a candidate who is passionate about luxury service and compelled by the details. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs Run food and beverages to guests Anticipate all guest needs and fulfill requests in a timely manner Assist with removing food and beverages from guest tables in a timely manner and "Full hands" on trips to and from the kitchen Support with tasks incidental to the Food Runner's primary responsibilities, which includes: station setup, condiment preparation, restocking, maintaining clean front of line between dish atelier and pass, maintaining to-go station, resetting tables, clearing soiled linen and polishing silverware and glassware OUR REQUIREMENTS Eager to learn new skills and support the broader team Alcoholic Beverage Service Certified, Certification based on Local Jurisdiction Valid Food Handler Certified Execute tasks with edge and urgency Effectively multitask in a fast paced environment with a positive attitude Willingness to work a flexible schedule, including weekends and holidays PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs Work standing and walking for extended periods of time About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Country Inn & Suites Columbus 2900 Airport Drive Columbus, OH 43219 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Sep 05, 2023
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Country Inn & Suites Columbus 2900 Airport Drive Columbus, OH 43219 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Details Job Location Homewood by Hilton - Columbus - Columbus, OH Salary Range $15.00 Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
Sep 05, 2023
Full time
Job Details Job Location Homewood by Hilton - Columbus - Columbus, OH Salary Range $15.00 Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
Job Details Job Location Homewood by Hilton - Columbus - Columbus, OH Salary Range $15.00 Department: Operations Supervisor Title: Front Office Manager, Assistant General Manager, General Manager Job Summary: Responsible for preparing and serving the daily complimentary breakfast or evening social to guests Responsibilities Take inventory of food, beverages and supplies needed for each day. Put together a list of supplies and food needed to be ordered for the manager. Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate. Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction. Keep waste tracking log up-to-date and current. Set-up and tear down the serving area to the standard of the hotel. Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day. Wash all serving dishes and utensils at the end of service. Properly store food to conform to health standards. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of potential sales leads. Report and follow-up any potential sales leads. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. PHYSICAL REQUIREMENTS: Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
Sep 05, 2023
Full time
Job Details Job Location Homewood by Hilton - Columbus - Columbus, OH Salary Range $15.00 Department: Operations Supervisor Title: Front Office Manager, Assistant General Manager, General Manager Job Summary: Responsible for preparing and serving the daily complimentary breakfast or evening social to guests Responsibilities Take inventory of food, beverages and supplies needed for each day. Put together a list of supplies and food needed to be ordered for the manager. Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate. Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction. Keep waste tracking log up-to-date and current. Set-up and tear down the serving area to the standard of the hotel. Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day. Wash all serving dishes and utensils at the end of service. Properly store food to conform to health standards. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of potential sales leads. Report and follow-up any potential sales leads. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. PHYSICAL REQUIREMENTS: Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Country Inn & Suites Columbus 2900 Airport Drive Columbus, OH 43219 The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner External Job Posting Title: Country Inn and Suites Breakfast Attendant Job ID: 0
Sep 05, 2023
Full time
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Country Inn & Suites Columbus 2900 Airport Drive Columbus, OH 43219 The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner External Job Posting Title: Country Inn and Suites Breakfast Attendant Job ID: 0
