239 hospitality jobs found

PETS HOTEL MANAGER ABOUT OUR PETS HOTEL: Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a Pets Hotel Manager , you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! ABOUT OUR TEAM: In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas: Customer Engagement: You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play! Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits. Team Leadership: You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the Pets Hotel to the retail store to the salon Develop your leadership skills as an Assistant Store Manager or a Store Manager Tackle the challenge of a new hotel opening or turn around a struggling location Transfer to any one of our 1600 retail stores nationwide Note, not every store has a Pets Hotel THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Pets Hotel Management Team! This position is paid on an hourly basis. Exact rate of pay will be based on location, position, and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

PETS HOTEL MANAGER ABOUT OUR PETS HOTEL: Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a Pets Hotel Manager , you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! ABOUT OUR TEAM: In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas: Customer Engagement: You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play! Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits. Team Leadership: You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: Gain experience in a different business unit-from the Pets Hotel to the retail store to the salon Develop your leadership skills as an Assistant Store Manager or a Store Manager Tackle the challenge of a new hotel opening or turn around a struggling location Transfer to any one of our 1600 retail stores nationwide Note, not every store has a Pets Hotel THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description. It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Pets Hotel Management Team! This position is paid on an hourly basis. Exact rate of pay will be based on location, position, and experience level. In no instance will PetSmart pay less than the minimum wage for the location in which you have applied. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview Join the team at The Pell Hotel in Middletown, RI for the Grand Opening in APRIL 2023! The Hotel Operations Supervisor is responsible for assisting in management of the Rooms Division - Guest Services, Housekeeping, and General Operations - in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees. Responsibilities - Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. - Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. - Motivate, coach and counsel all Rooms Division personnel according to Highgate Hotel SOP's. - Develop employee morale and ensure training of Rooms Division personnel. - Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. - Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. - Assist with ensuring Service Standards by Position competencies for Rooms division personnel. Monitor completion of the Service Standards by Position Training Checklists for hourly staff. - Tour Rooms operating departments daily, greeting employees and soliciting feedback. - Assist with oversight of the housekeeping department with inspections and cleanliness standards throughout guest rooms and hotel common spaces. - Assist in maximizing room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, i.e. flash report, allowances, etc. - Attend daily and monthly Rooms Division meetings. - Assist in completing the monthly reforecast. - Monitor and support the corporate Guest Recognition Program. - Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism. - Monitor and ensure compliance with Highgate Hotel SOP's in Rooms and Loss Prevention. - Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met. - Assist with monitoring labor expenses through efficient scheduling and productivity. - Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. - Communicate with hotel staff in an efficient and professional manner. - Assist with coordination of the Highgate Hotel philosophy of service. - Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs. - Monitor all V.I.P.'s, special guests and requests. - Ensure overall guest satisfaction.

Job Description The Fine Dining Restaurant Manager is responsible for overseeing the daily operations of a fine-dining restaurant. This includes managing staff, ensuring customer satisfaction, creating budgets and financial reports, maintaining inventory and ordering supplies, overseeing food preparation processes to ensure quality control, scheduling staff to cover shifts when necessary, and complying with health and safety regulations. The Fine Dining Restaurant Manager should possess excellent organizational, interpersonal and problem-solving skills. They should be detail-oriented and able to work under pressure. The candidate must also have a thorough understanding of food safety regulations and restaurant service standards. Experience in the hospitality industry is preferred but not required. In addition to managing day-to-day operations, the Fine Dining Restaurant Manager is also responsible for creating a positive and welcoming atmosphere in the restaurant. This includes maintaining an inviting décor and ensuring that guests are greeted with a friendly smile. The manager should be able to resolve customer complaints promptly and professionally. The Fine Dining Restaurant Manager must possess excellent leadership skills in order to effectively supervise employees and ensure that tasks are completed on time and within budget. They should also be able to motivate the team to work together towards a common goal. The candidate must possess the ability to anticipate potential problems and plan ahead accordingly. The Fine Dining Restaurant Manager should be highly organized and have the ability to multitask. They should also possess strong communication and interpersonal skills in order to effectively interact with staff, customers and vendors. The candidate must also be able to work flexible hours as needed. In summary, the Fine Dining Restaurant Manager is responsible for leading a team in providing excellent customer service while adhering to restaurant standards and food safety regulations. The ideal candidate should possess strong leadership, organizational and communication skills, as well as a thorough understanding of the hospitality industry. Meet Your Recruiter Jessica Platts Executive Recruiter Jessica joined Gecko Hospitality after an 18-year career in the gaming & hospitality industry. With experience in areas of accounting, marketing, food & beverage, hotel operations, and events as well as being a college professor; recruiting is a passion of hers. She has served as a mentor for many business professionals and students in her professional journey. Jessica has her Master's in Organizational Management which contribute to her personal drive and passion! Connect on LinkedIn Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location La Quinta Charleston - Riverview 11 Ashley Pointe Drive Charleston , SC 29407 Responsibilities - Assist with the operation maintenance and repair of equipment. - Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. - Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. - Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. - Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. - Perform other tasks/jobs as assigned by the supervisor or manager.

HOTEL BREAKFAST ATTENDANT Geneva, NY (+Hamilton+St.+Geneva+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15-$16.00

Hotel Maintenance Technician (Line Engineer) PM shifts, holidays and weekends are a must. SUMMARY: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel under the direction of Engineering Management. Continually work towards and support the improvement of engineering service to both guests and associates. RESPONSIBILITIES: Report to work on time and in full uniform. Train and instruct other members of the staff through sharing of knowledge and skills. Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Keep accurate completion and task records in the project files. Set an example of continuous self-development. Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including lamps, air conditioners and cosmetic items. Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. See that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management. Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. Have a working knowledge of fire sprinkler and emergency power systems. Observe and analyze energy and utilities usage in the hotel and on the grounds. Look for ways to conserve energy and report any ideas to the Engineering Management. Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies. Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others. Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate action to correct any hazardous conditions found. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Maintain a thorough log of each day's activities and problems that occur and to ensure this information is passed on to other shifts. Clean all engineering areas as directed by Engineering Management. Work in a neat and efficient manner, keeping work areas clean and well organized. Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager. Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order. Follow up on any items that may be on back order. Keep supervisor updated on assignments. Provide training and technical advice to other engineers as needed or requested. Maintains a working knowledge of all federal, state, and local laws, codes, and regulations. Maintains a professional image at all times. Maintains the hotel facility and related equipment in a safe and efficient manner. Provides for a safe work environment by following all safety and security procedures and rules. Reads, learns, understands, and refers to the Standard Operating Procedures. Each associate will be required to follow the rules as found in the M&R Employee Handbook. Performs other duties as assigned by management, of which employee is capable of performing

Line Engineer SUMMARY: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel under the direction of Engineering Management. Continually work towards and support the improvement of engineering service to both guests and associates. RESPONSIBILITIES: Report to work on time and in full uniform. Train and instruct other members of the staff through sharing of knowledge and skills. Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Keep accurate completion and task records in the project files. Set an example of continuous self-development. Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including lamps, air conditioners and cosmetic items. Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. See that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management. Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. Have a working knowledge of fire sprinkler and emergency power systems. Observe and analyze energy and utilities usage in the hotel and on the grounds. Look for ways to conserve energy and report any ideas to the Engineering Management. Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies. Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others. Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate action to correct any hazardous conditions found. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Maintain a thorough log of each day's activities and problems that occur and to ensure this information is passed on to other shifts. Clean all engineering areas as directed by Engineering Management. Work in a neat and efficient manner, keeping work areas clean and well organized. Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager. Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order. Follow up on any items that may be on back order. Keep supervisor updated on assignments. Provide training and technical advice to other engineers as needed or requested. Maintains a working knowledge of all federal, state, and local laws, codes, and regulations. Maintains a professional image at all times. Maintains the hotel facility and related equipment in a safe and efficient manner. Provides for a safe work environment by following all safety and security procedures and rules. Reads, learns, understands, and refers to the Standard Operating Procedures. Each associate will be required to follow the rules as found in the M&R Employee Handbook. Performs other duties as assigned by management, of which employee is capable of performing

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The Hotel Effie Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Responsibilities - Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. - Thoroughly clean guestrooms according to Hotel Effie/Highgate Hotels standards. - Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. - Remove all trash and dirty linen from guestrooms and hallways. - Keep all hallways, public areas, and closets clean, neat, and vacuumed (if applicable). - Restock the housekeeping cleaning cart for the next day's use. - Replenish chemical bottles. - Clean the room with the door closed according to Hotel Effie/Highgate Hotels stand ards unless requested to do otherwise by the guest. - Report all missing items from the room (i.e., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager. - Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager. - Handle items for "Lost and Found" according to the Hotel Effie/Highgate Hotels standards. - Ensure overall guest satisfaction.

Hotel Breakfast Attendant- Part time Rochester, NY (+South+Union+St+Rochester+NY+USA) Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Food & Beverage Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.50

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities - Shampoo carpets in the public areas according to hotel standards. - Shampoo furniture as needed. - Deliver items to guestrooms, offices, and other departments. - Stock housekeeping closets and carts with supplies. - Handle items for "Lost and Found" according to hotel standards. - Clean guestrooms as needed. - Maintain hotel equipment in proper working order. - Maintain storage of hotel equipment in proper area. - Complete special projects as assigned by the Housekeeping Manager. - Ensure overall guest satisfaction.

What's In It For You? Free tickets for your family & friends Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty) Bonus eligible Food & Retail discounts Exclusive employee parties and events for you and your family Reciprocal admission ticket program with area theme parks Key Duties and Responsibilities: Coordinates work activities among departments Inventories stock to ensure adequate supplies Evaluates records to forecast department personnel requirements Makes recommendations to improve service and ensure more efficient operation Increase revenue and control labor and other costs Attend and participate in weekly departmental staff meetings Establish standards for personnel performance and guest service Investigates complaints regarding housekeeping service and equipment, and takes corrective action Daily report processing of Housekeeping location Sheets Perform other duties as requested by management General Duties and Responsibilities: Inspects all vacant rooms Reports to the Housekeeping Manager of any damages or maintenance work on a timely basis Oversees the Housekeeping and Laundry staff to ensure cleanliness and timeliness of cleaning guest rooms Update room status to manager periodically throughout the day Pickup lost and found items in rooms and gives to the Housekeeping office to be logged in to Opera. Perform any Housekeeping or Laundry duties as needed Resolve guest concerns quickly, professionally, and effectively Organizational Relationships: Reports to: Executive Housekeeper Skills and Qualifications: High School diploma or equivalent Up to 6 months experience in Housekeeping department or related field Supervisory experience not required, but preferred Exceptional work ethic, attendance and attention to detail Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, pushing/pulling and reach above shoulder level Must be able to carry and lift up to 35 lbs Must be able to work nights, weekends, holidays, and other shifts as necessary Valid Driver's License and a clear driving record. If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.

HOTEL BREAKFAST ATTENDANT Hornell, NY (+State+Rt+Hornell+NY+USA) Job Type Part-time Description Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Job Title:Breakfast Attendant Reports To:Guest Services Manager or General Manager Summary Responsible for the set-up, breakdown, clean-up and service of the hot / continental breakfast. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned. Assist in the set-up and closing of the hot / continental breakfast using the provided checklists. Prepare food and replenish as needed. Ensure compliance with food safety and handling policies and procedures, i.e. product rotation, dating, labeling, cleaning. Complete daily inventory prep sheet. Assist in maintaining the cleanliness of the kitchen, dining, lobby and surrounding areas. Clear and clean tables. Assist guests as needed providing exemplary service. Wash dishes and serving utensils as needed. Collect trash and waste and transport to disposal area. Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, appliances, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization. Ability to communicate with others in a clear and professional manner. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Operate, adjust, attach, position, set up, handle, tend to, activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals; dust and risk of electrical shock. The noise level in the work environment is usually moderate. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Overview Set to open doors soon! We're excited to announce a range of exciting career opportunities within our dedicated team. From front-of-house to behind-the-scenes, we have positions that cater to diverse skills and interests. Join us in shaping the future of hospitality excellence. Do you love hotels? Come discover your place at Home2 Lake Mary and be a part of something extraordinary! Responsibilities We are hiring! Please see the list of our open positions below Management: Assistant General Manager Housekeeping Manager Hourly: Front Desk Agent Night Auditor Room Attendant Laundry Attendant Maintenance Technicians Breakfast Attendant

Join our by Hilton Rochester where YOU are Appreciated! Would YOU like to work where you are Recognized for your Efforts and Hard Work? Are given the option of FREE Lunches? Are given Hilton Employee Hotel Stay benefits? Given the opportunity for Referral Bonuses? And work with an Excellent Team? Here is your Chance! Sales Manager -Catering Job Summary: This Sales Manager position is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she/they are also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Qualifications Education & Experience: • At least 4 years of progressive hotel sales experience or a 4-year college degree and at least 2 year of related experience or a 2-year college degree and 3 or more years of related experience. • Must have a valid driver's license in the applicable state. • Must be skilled in Windows, Delphi FDC (a plus), spreadsheets and word processing. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Participate in M.O.D. coverage as required. • Maintain regular attendance in compliance with DoubleTree by Hilton standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with DoubleTree by Hilton standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Perform other duties as requested by management. Duties & Functions Fundamental Requirements: • Attend DoubleTree Hotel and United Capital Corp. business review meetings. • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. • Develop a complete knowledge of company sales policies and SOP's and ensure knowledge of and adherence to those policies by the sales team. • Meet or exceed set goals. • Operate the Sales Department within established sales expense budget. • Participate in required M.O.D. coverage. • Initiate and follow up on leads. • Maintain and participate in an active sales solicitation program. • Monitor production of all top accounts and evaluate trends within your market. • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. • Meet or exceed sales solicitation call goals as assigned by the Director of Sales. • Invite clients to the hotel for entertainment, lunches, tours and site inspections. • Assist in implementing special promotions relating to direct sales segments, i.e. Sales parties, sales blitzes, etc. • Assist in the preparation of required reports in a timely manner. • Be familiar with all DoubleTree by Hilton and United Capital Corp. sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate. • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. • Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. • Meet and greet onsite contacts. • Abide by Prime Selling Time (PST). • Develop networking opportunities through active participation in community and professional associations, activities and events. • Review meeting planner evaluations with the DOS to ensure that issues receive follow-up. • Entertain clients. • Handle inquiries as part of Inquiry Day Program. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

City, State: New York, New York Salary 65,000 - $75,000 The purpose of the BREAKFAST MANAGER is to direct and organize the activities and services of a hotel Breakfast outlet ( coffee shop) according to hotel brand standards and in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Manager and direct all outlet and Breakfast operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy & procedure implementation and enforcement and meeting participation and facilitation. • Place all Breakfast Orders and ensure proper staffing levels in all Breakfast areas. • Maintain a warm and friendly demeanor at all times. • Respond to guest complaints in a timely manner. • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition. • Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly. • Ensure compliance with health, safety, sanitation. • Ensure associates have current knowledge of outlet and breakfast offerings, products, services, facilities, events, pricing and policies and knowledge of hotel and local area. • Recruit, interview and train team members. • Maintain food, equipment and linen inventories, and keep inventory records. • Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget. • Maintains regular attendance and is consistently on time. • Maintains high standards of personal appearance and grooming, which include compliance with the dress code. • Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Associate demonstrates ORGANIZATIONAL SUPPORT • Observes and adheres to safety and security procedures, promoting a safe work environment. • Ensures new hires complete new hire orientation and complete all brand required training. Associate demonstrates INITIATIVE • Seeks out new assignments and assumes additional duties when necessary. • Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across. Associate demonstrates exemplary DEPENDABILITY / RELIABILITY • Can be relied upon regarding task completion and follow up. • Ensures work responsibilities are covered when absent. Associate demonstrates ACCOUNTABILITY for their job performance • Takes ownership of all work performed and communicated. • Completes tasks on time or notifies appropriate person with an alternate plan. Associate demonstrates acceptable PRODUCTIVITY standards • Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. • Assists department in exceeding productivity standards. Associate demonstrates effective PROBLEM SOLVING • Identifies and resolves problems in a timely manner, using intuition and experience to complement data. • Gathers and analyzes information skillfully. Associate demonstrates WORKPLACE RESPECT to all associates • Demonstrates knowledge of EEO policy and promotes a harassment-free environment. • Shows respect and sensitivity for cultural differences. • Able to build morale and group commitments to achieve goals and objectives. Associate demonstrates effective ORAL /WRITTEN COMMUNICATION • Practices attentive and active listening with all employees. • Listens without interruption and gets clarification. • Actively participates in meetings, contributing ideas to improve the company. Associate demonstrates excellent CUSTOMER SERVICE SKILLS • Solicits customer feedback to improve service. • Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs. Associate demonstrates effective FINANCIAL MANAGEMENT skills • Monitors and controls labor costs. • Seeks approval for overtime, if required. Associate effectively MANAGES PEOPLE • Provides regular performance feedback and proactively addresses performance concerns of staff. • Develops staff so that successful customer service scores are achieved.

REPORTS TO: General Manager and Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Hotel Management Staff SUPERVISES DIRECTLY OR INDIRECTLY : All property associates, vendors, consultants, service providers Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Operations Manager will assist the property general manager in the supervision of the overall operation, sales and marketing, and fiscal operations for the hotel, with a priority focused on the front of the house operations and housekeeping. Duties include but are not limited to, physical asset management, maintenance and overall upkeep, budgeting assistance; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies (if assigned); yield management in manners that maximize the revenue generation and resulting profits; motivating, training and retaining associates; communications with ownership and management company and any other duties assigned by the General Manager and are required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation. The Operations Manager Essential Responsibilities: -Provides professional and courteous service at all times. Revenue Management: -Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for week day and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate. -Support sales efforts as directed by the Regional Vice President and the corporate sales staff. -Ensure that sales, front office and reservation staffs are kept informed of rate structure, and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions. -Use assigned franchise revenue management system to achieve maximum revenue. Financial Results: -Be able to assist the general manager and department heads to produce the annual budget by forecasting changes in operating expenses and labor cost. -Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards. -Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances. -Protect the company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions in the absence of the general manager. Also, properly administer company policies and procedures for protecting the safety of guests and associates. -Receive satisfactory scores for internal audits and take action to correct any deficiencies. -Execute company policies and procedures for purchasing. Guest Satisfaction: -Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). -Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters and comment cards in accordance with company standards. -Manage the 100% guarantee process (if applicable) in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee. -Manage the franchise frequent guest program (guest rewards program) in accordance with franchise / company policies and procedures. -Receive satisfactory scores from franchise or independent satisfaction surveys, (OSAT, GSS, GSI, SALT, Medalia) and RHG's mystery shopper program, and take action to correct any deficiencies. Associate Satisfaction: -Recruit, select, train, motivate and manage associates whom you have been assigned to deliver guest services and quality products that will lead to achieving goals for revenue and profit. -Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. -When assigned potential management candidates and trainees, assist in the training and development of these candidates in accordance with Human Resources programs and guidelines. -Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. -Receive satisfactory scores for associate satisfaction surveys and take corrective action to correct any deficiencies. Maintain acceptable levels of associate turnover. Product Quality: -Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. -Provide input to the annual capital budget (CAPEX), then assist the management team to manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment. -Manage the preventative maintenance and quick fix programs in accordance with company standards. -Receive satisfactory scores for product quality as measured by franchise or independent inspection results and mystery shopper program, and take action to correct any deficiencies.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location La Quinta Stamford / New York City 135 Harvard Avenue Stamford , CT 06902 Responsibilities - Assist with the operation maintenance and repair of equipment. - Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. - Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. - Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. - Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. - Perform other tasks/jobs as assigned by the supervisor or manager.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time or Full-time, Mornings, Weekends required Benefits for Full Time Associates: Medical/Dental/Vision 401K Paid Time Off Gym Membership Discounted room benefits Responsibilities The billy barr Barista is responsible for preparing hot and cold beverages, based on standardized recipes while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring cleanliness, sanitation, and safety in the coffee bar and work areas while minimizing waste and maximizing cost/production ratio. Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios) Knowledge of menu and preparation techniques for hot & cold beverages following recipes. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks, cash handling, and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Maintain a positive, courteous, friendly personality, and professional appearance. Ensure work areas are properly stocked. Maintain compliance with Hotel & Department SOP's Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and other breakfast items. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu and answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serve beverages and prepared food, like breakfast items, pastries, and muffins Receive and process payments (cash and credit cards) Keep the billy barr and lobby area clean Maintain stock of products and paper items Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Qualifications Must be able to effectively communicate both verbally and written, with all levels of employees and guests in a positive, attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Including basic math. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a positive, friendly, and warm demeanor. Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous Barista experience preferred. $15/hr + tips